In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Individually Designed Homes Limited

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 5.0 out of 5 based on 21 reviews and feedback.
Trusted Trader member since 2016.

Individually Designed Homes Limited
Altair House, 2B Macmerry Business Park
Macmerry
EH33 1RW
0131 665 9044
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Business Information

Your home is personal to you and should look and feel exactly how you want it to.

IDH have a 100% client satisfaction rate, gained by listening to our clients wants then using our decades of experience to create your luxury home your way. We are experts in creating beautiful homes that look amazing and give you everything you want in your home.

We care about every detail and work with our clients right through the process from start to finish giving you full transparency on your project journey.

Carrying out larger projects throughout Edinburgh and the Lothians, our highly experienced team are ready to help you make your property dreams come true.

When contacting us, if you can outline what your ideas, or plans are for the project, for example, do you have any drawings of the works (please attach), do you have a budget, what type of project are you planning, eg. Extension, and provide us with as much detail as you have.

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Reviews and Feedback

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5.0 out of 5 based on 21 reviews.
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review stars review stars review stars review stars review stars   29th October 2023
Value of Products/Services or Work Performed: £25,000+
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Kitchen and utility extension.
Gary and Jay were particularly helpful and responsive throughout the process.

review stars review stars review stars review stars review stars   17th July 2023
Value of Products/Services or Work Performed: £25,000+
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IDH converted our double garage into a single garage, office and utility room, also creating a new front door and entrance hall in the process. They were communicative throughout and carried out the work to a high standard. Our neighbours have praised IDH's consideration of their impact on others and general politeness. We would recommend IDH to anyone with a sizeable job that needs doing.
review stars review stars review stars review stars review stars   4th July 2023
Value of Products/Services or Work Performed: £25,000+
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IDH transformed a cold, dark sitting room for us by replacing patio doors, installing a large cupola, insulating walls, installing a new floor and building a bespoke bookcase. All this was completed on time and to spec and budget. The plan of work was fully transparent throughout the project and an added difficulty was the access point for all materials (both in and out) was through the house- quite an achievement to successfully negotiate this!
All IDH staff were respectful of the property and even the neighbours commented on how professional our builders were. Would thoroughly recommend IDH.

review stars review stars review stars review stars review stars   19th June 2023
Value of Products/Services or Work Performed: £25,000+
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We are extremely happy with the new kitchen, boiler and front door canopy that IDH installed.
All communications and on-site contacts with the team were professional, informative and friendly and when inevitable issues arose it was easy to contact someone, even out of hours.
Due to unforeseen circumstances the work did take longer than initially planned for but we are impressed that the emphasis was on doing a quality job rather than rushing to finish regardless.

M&J Buckstone

review stars review stars review stars review stars review stars   19th March 2023
Value of Products/Services or Work Performed: £25,000+
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We had our upstairs refurbished and the space altered to include a bedroom, an en-suite shower room, small walk-in cupboard and office space.
Our experience of I-D-H has been excellent from start to finish. They helped up plan the space, submitted the paperwork to the local authority then provided all the trades to complete the work. The workmanship was of the highest standard and was completed within the agreed timescale. The tradesmen themselves were all very professional, extremely courteous, punctual and communicative about the process, whenever necessary.
The communication from Gary, company director, from start to finish was excellent. He made time to meet with us each week to talk us through the progress made and the next steps, as well as talking us through the various options for materials, products, etc. Gary was also very timeous about responding to texts and emails and actually came to us out of hours to deal with a problem caused by extreme inclement conditions. We also feel Gary helped us bring costs down without reducing quality or cutting corners.
We could not be happier with how our upstairs now looks and we are very happy to recommend I-D-H to anyone looking for great quality work on their home or office space.
review stars review stars review stars review stars review stars   3rd November 2021
Value of Products/Services or Work Performed: £25,000+
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Absolutely delighted with the end product from IDH. We had a large project which lasted 6 months - involving an extension, new roofs, internal walls being knocked down, new patio...the works basically. This could have been a very stressful experience and you hear of so many horror stories of people falling out with their builders why would ours be any different? Because we chose IDH to run our project. They were superb. Every single one of the team have been great from Gary who project managed everything through to the grounds work team, the joiners, the electricians. everyone! Quality of work = excellent. Quality of communication = excellent. Would definitely recommend IDH for a safe, reliable, quality job. Thank you guys!

Review Image 1 for Individually Designed Homes Limited by ALAN SMITH 
review stars review stars review stars review stars review stars   31st March 2020
Value of Products/Services or Work Performed: £25,000+
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Gary and his excellent team helped us convert 3 small rooms into a new kitchen diner, and upgraded the shower room. From the start Gary was personal and helpful, coordinating approvals and all the trades required. He offered advice to get us what we wanted at a reasonable price, and was flexible in responding to our requests. Of course we hit a few problems on the way, but everything was sorted quickly and effectively. We would highly recommend.
review stars review stars review stars review stars review stars   28th February 2020
Value of Products/Services or Work Performed: £25,000+
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’We choose IDH for our project as from my initial meeting with Gary i felt reassured and comfortable with the whole process , the quote we received was well broken down so you could really see and understand where all the costs were coming from also the schedule of works was very clear so you were aware of what was happening when. During the works, Gary kept us informed regularly and took all the confusing process of dealing with the council and warrants, skips out of our hands and everything was communicated in a very professional , clear approach so we never felt unsure at any time.

All the contractors that were in involved in the process were of an excellent standard and all were very pleasant and respectful of our home.

IDH really go the extra mile and at times in our project Gary and his team had to think about the best way to do certain things and they always came up with the best solution of a high standard, perhaps not the easiest way for them but the best way to achieve the overall high standard they strive to always maintain. True professional workmanship .

we felt that IDH offer great value as Gary projected managed all the contractors, paper work ,council etc as well as the building costs. They also really helped me make the right decisions with their experience and knowledge , where otherwise i would be lost as there are some many options out there!

we are extremely happy with our finished work and would recommend highly .We actually enjoyed this whole process and i know it could have been very different with the wrong company. IDH really care about the finished work and their professionalism throughout this project really shined through. ‘’
review stars review stars review stars review stars review stars   27th February 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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‘’I have no problem is saying a few words on the work that was carried out on my house.

Firstly I would like to say the contact and communication from IDH  was very professional.

Once the work started on my house it was very exciting, coming home each day to see what work had been carried out.

I trusted the team at IDH to go ahead and carry out the work from the design I gave them, IDH even gave me different options to think about, which I had not thought off, and some of these ideas were for the better.

Scott from IDH let me go to his house to let me see how my house could look with some of the ideas from his own house.  Which for me was great as it made it real.

I did change my mind on a few things in my house, IDH took this on board and discussed with the architects to have the correct drawings in place so that everything was correct when it came to requesting my building warrant.

Overall I would rate IDH as an excellent contractor to carry out any work/improvement you would like on your house, it does not matter if it’s a small job or a large job.

I am very pleased with my extension, it was a garage and kitchen. I now have a large bedroom, bathroom and a fitted kitchen / dining room.

Everyone that has come into my house cannot believe the change. ‘’

review stars review stars review stars review stars review stars   27th February 2020
Value of Products/Services or Work Performed: £25,000+
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IDH carried out the renovation of my B-Listed property. I found them to be very professional: knowledgeable, organised, punctual, quick to respond to queries and requests and willing to find solutions to the issues that inevitably crop up in an old property. Importantly, they were always on top of matters, dealing with anything that arose without needing to be chased, and proactively keeping me informed of progress. They are also friendly, approachable, and positive in attitude.
review stars review stars review stars review stars review stars   20th August 2019
Value of Products/Services or Work Performed: £25,000+
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I worked with IDH for the renovation of my Newtown flat. This included a full kitchen refurb, taking down a structural wall, replacing floorboards, raising the level of a large fireplace, fitting a new hearth, lifting flagstones, replacing plumbing, rewiring electricity and full decoration of the flat.

Gary at IDH came on excellent recommendation, and I could not have been more lucky to work with him.
From the original design, where he improved the engineers’ plans, through the works and all the way to the aesthetic finishings, Gary was a true ally helping me get things right at every step, offering suggestions, finding solutions, and coordinating the workers with boundless energy. He has a great team of contractors who delivered excellent work under his supervision, adjusting and perfecting till he and I considered things to be perfect.
As a result, the pace was fast and all the tasks perfectly articulated, to ensure no time was wasted in reaching completion.

I feel deeply grateful for having had the opportunity to work with IDH, and think that anyone working with Gary on their property would be very lucky indeed.

Review Image 1 for Individually Designed Homes Limited by Max Macmillan 
review stars review stars review stars review stars review stars   23rd November 2018
Value of Products/Services or Work Performed: £150,000
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IDH were a very reliable company to work with. They completed the job within the scheduled time and worked regular hours. They did a very professional job with minimum disturbance. They closed off areas to ensure the safety of our customers and kept their working areas clean and tidy. We were totally satisfied with the completed job.

review stars review stars review stars review stars review stars   22nd November 2018
Value of Products/Services or Work Performed: £10,000
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We got in IDH to form our dance/fitness studio in August, it was the best decision we made. It was such great service ranging from the fully detailed quotations to the smooth process throughout the build and communication was constant throughout the project. Nothing was a hassle would 100% recommend to anybody!
review stars review stars review stars review stars review stars   4th October 2017
Value of Products/Services or Work Performed: £1001 - £5000
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This is the 4th or 5th time I have used IDH, ranging from a large home remodel to various smaller joinery or plumbing jobs. They have always provided a great service at a fair price. They always leave my home clean and tidy and keep in touch if there are any unforeseen complications.
review stars review stars review stars review stars review stars   30th May 2016
Value of Products/Services or Work Performed: £25,000+
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IDH worked on our extension for about 8 months. There was never a problem during this time,and we remain very impressed with their professionalism, the very high standard of work and their curtsey to the family whilst the build was underway.
review stars review stars review stars review stars review stars   30th May 2016
Value of Products/Services or Work Performed: £25,000+
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Right from the outset, where IDH were competing with other tenders, theirs was the most professional approach. The project (a house extension) was well planned with fully detailed costs and with any changes occurring during the project being raised promptly and clear options presented. Project management and communication throughout the project was excellent. The end result speaks for itself - a high quality finished product that we have been delighted with.

I would have no hesitation in recommending IDH.
review stars review stars review stars review stars review stars   30th May 2016
Value of Products/Services or Work Performed: £25,000+
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From start to finish, the level of service has been extremely professional. The quality of the craftsmanship is second to none and I am an extremely happy Customer.

Review Image 1 for Individually Designed Homes Limited by Mark Alston 
review stars review stars review stars review stars review stars   30th May 2016
Value of Products/Services or Work Performed: £25,000+
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IDH did a substantial renovation and extension for us 5 years ago. We were very happy with the quality of the work and they were great to deal with. We have since used them for a couple of smaller jobs and again were extremely pleased with the end result and the courteous tradesmen.
review stars review stars review stars review stars review stars   25th May 2016
Value of Products/Services or Work Performed: £25,000+
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Superb service from start to finish, provided excellent service, result was a brilliant place for families to enjoy together. Would recommend for future work!
review stars review stars review stars review stars review stars   25th May 2016
Value of Products/Services or Work Performed: £5001 - £25,000
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IDH have designed and built several bespoke fittings for our park. Could not be happier with the service they provide. Always professional and service to the highest standard. Would highly recommend IDH for anyone who is looking for a tradesman they can trust.
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