In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Individually Designed Homes Limited

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 27 reviews and feedback.
Trusted Trader member since 2016.

Individually Designed Homes Limited
Unit 2 Newhailes Business Park, Newhailes Road
Musselburgh
EH21 6RH
0131 665 9044
FaceBook  

Images and Photographs

Select any image to see a larger version.
Image 1 for Individually Designed Homes Limited Image 2 for Individually Designed Homes Limited Image 3 for Individually Designed Homes Limited Image 4 for Individually Designed Homes Limited Image 5 for Individually Designed Homes Limited Image 6 for Individually Designed Homes Limited Image 7 for Individually Designed Homes Limited Image 8 for Individually Designed Homes Limited Image 9 for Individually Designed Homes Limited Image 10 for Individually Designed Homes Limited Image 11 for Individually Designed Homes Limited Image 12 for Individually Designed Homes Limited

Business Information

Your home is personal to you and should look and feel exactly how you want it to.

IDH have a 100% client satisfaction rate, gained by listening to our clients wants then using our decades of experience to create your luxury home your way. We are experts in creating beautiful homes that look amazing and give you everything you want in your home.

We care about every detail and work with our clients right through the process from start to finish giving you full transparency on your project journey.

Carrying out larger projects throughout Edinburgh and the Lothians, our highly experienced team are ready to help you make your property dreams come true.

When contacting us, if you can outline what your ideas, or plans are for the project, for example, do you have any drawings of the works (please attach), do you have a budget, what type of project are you planning, eg. Extension, and provide us with as much detail as you have.

Trader Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 27 reviews.
Order by:
review stars review stars review stars review stars review stars   29th October 2023
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Kitchen and utility extension.
Gary and Jay were particularly helpful and responsive throughout the process.

review stars review stars review stars review stars review stars   17th July 2023
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
IDH converted our double garage into a single garage, office and utility room, also creating a new front door and entrance hall in the process. They were communicative throughout and carried out the work to a high standard. Our neighbours have praised IDH's consideration of their impact on others and general politeness. We would recommend IDH to anyone with a sizeable job that needs doing.
review stars review stars review stars review stars review stars   4th July 2023
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
IDH transformed a cold, dark sitting room for us by replacing patio doors, installing a large cupola, insulating walls, installing a new floor and building a bespoke bookcase. All this was completed on time and to spec and budget. The plan of work was fully transparent throughout the project and an added difficulty was the access point for all materials (both in and out) was through the house- quite an achievement to successfully negotiate this!
All IDH staff were respectful of the property and even the neighbours commented on how professional our builders were. Would thoroughly recommend IDH.

review stars review stars review stars review stars review stars   19th June 2023
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We are extremely happy with the new kitchen, boiler and front door canopy that IDH installed.
All communications and on-site contacts with the team were professional, informative and friendly and when inevitable issues arose it was easy to contact someone, even out of hours.
Due to unforeseen circumstances the work did take longer than initially planned for but we are impressed that the emphasis was on doing a quality job rather than rushing to finish regardless.

M&J Buckstone

review stars review stars review stars review stars review stars   19th March 2023
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We had our upstairs refurbished and the space altered to include a bedroom, an en-suite shower room, small walk-in cupboard and office space.
Our experience of I-D-H has been excellent from start to finish. They helped up plan the space, submitted the paperwork to the local authority then provided all the trades to complete the work. The workmanship was of the highest standard and was completed within the agreed timescale. The tradesmen themselves were all very professional, extremely courteous, punctual and communicative about the process, whenever necessary.
The communication from Gary, company director, from start to finish was excellent. He made time to meet with us each week to talk us through the progress made and the next steps, as well as talking us through the various options for materials, products, etc. Gary was also very timeous about responding to texts and emails and actually came to us out of hours to deal with a problem caused by extreme inclement conditions. We also feel Gary helped us bring costs down without reducing quality or cutting corners.
We could not be happier with how our upstairs now looks and we are very happy to recommend I-D-H to anyone looking for great quality work on their home or office space.
review stars review stars review stars review stars review stars   3rd November 2021
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Absolutely delighted with the end product from IDH. We had a large project which lasted 6 months - involving an extension, new roofs, internal walls being knocked down, new patio...the works basically. This could have been a very stressful experience and you hear of so many horror stories of people falling out with their builders why would ours be any different? Because we chose IDH to run our project. They were superb. Every single one of the team have been great from Gary who project managed everything through to the grounds work team, the joiners, the electricians. everyone! Quality of work = excellent. Quality of communication = excellent. Would definitely recommend IDH for a safe, reliable, quality job. Thank you guys!

Review Image 1 for Individually Designed Homes Limited by ALAN SMITH 
review stars review stars review stars review stars review stars   31st March 2020
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Gary and his excellent team helped us convert 3 small rooms into a new kitchen diner, and upgraded the shower room. From the start Gary was personal and helpful, coordinating approvals and all the trades required. He offered advice to get us what we wanted at a reasonable price, and was flexible in responding to our requests. Of course we hit a few problems on the way, but everything was sorted quickly and effectively. We would highly recommend.
review stars review stars review stars review stars review stars   28th February 2020
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
’We choose IDH for our project as from my initial meeting with Gary i felt reassured and comfortable with the whole process , the quote we received was well broken down so you could really see and understand where all the costs were coming from also the schedule of works was very clear so you were aware of what was happening when. During the works, Gary kept us informed regularly and took all the confusing process of dealing with the council and warrants, skips out of our hands and everything was communicated in a very professional , clear approach so we never felt unsure at any time.

All the contractors that were in involved in the process were of an excellent standard and all were very pleasant and respectful of our home.

IDH really go the extra mile and at times in our project Gary and his team had to think about the best way to do certain things and they always came up with the best solution of a high standard, perhaps not the easiest way for them but the best way to achieve the overall high standard they strive to always maintain. True professional workmanship .

we felt that IDH offer great value as Gary projected managed all the contractors, paper work ,council etc as well as the building costs. They also really helped me make the right decisions with their experience and knowledge , where otherwise i would be lost as there are some many options out there!

we are extremely happy with our finished work and would recommend highly .We actually enjoyed this whole process and i know it could have been very different with the wrong company. IDH really care about the finished work and their professionalism throughout this project really shined through. ‘’
review stars review stars review stars review stars review stars   27th February 2020
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
‘’I have no problem is saying a few words on the work that was carried out on my house.

Firstly I would like to say the contact and communication from IDH  was very professional.

Once the work started on my house it was very exciting, coming home each day to see what work had been carried out.

I trusted the team at IDH to go ahead and carry out the work from the design I gave them, IDH even gave me different options to think about, which I had not thought off, and some of these ideas were for the better.

Scott from IDH let me go to his house to let me see how my house could look with some of the ideas from his own house.  Which for me was great as it made it real.

I did change my mind on a few things in my house, IDH took this on board and discussed with the architects to have the correct drawings in place so that everything was correct when it came to requesting my building warrant.

Overall I would rate IDH as an excellent contractor to carry out any work/improvement you would like on your house, it does not matter if it’s a small job or a large job.

I am very pleased with my extension, it was a garage and kitchen. I now have a large bedroom, bathroom and a fitted kitchen / dining room.

Everyone that has come into my house cannot believe the change. ‘’

review stars review stars review stars review stars review stars   27th February 2020
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
IDH carried out the renovation of my B-Listed property. I found them to be very professional: knowledgeable, organised, punctual, quick to respond to queries and requests and willing to find solutions to the issues that inevitably crop up in an old property. Importantly, they were always on top of matters, dealing with anything that arose without needing to be chased, and proactively keeping me informed of progress. They are also friendly, approachable, and positive in attitude.
review stars review stars review stars review stars review stars   20th August 2019
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I worked with IDH for the renovation of my Newtown flat. This included a full kitchen refurb, taking down a structural wall, replacing floorboards, raising the level of a large fireplace, fitting a new hearth, lifting flagstones, replacing plumbing, rewiring electricity and full decoration of the flat.

Gary at IDH came on excellent recommendation, and I could not have been more lucky to work with him.
From the original design, where he improved the engineers’ plans, through the works and all the way to the aesthetic finishings, Gary was a true ally helping me get things right at every step, offering suggestions, finding solutions, and coordinating the workers with boundless energy. He has a great team of contractors who delivered excellent work under his supervision, adjusting and perfecting till he and I considered things to be perfect.
As a result, the pace was fast and all the tasks perfectly articulated, to ensure no time was wasted in reaching completion.

I feel deeply grateful for having had the opportunity to work with IDH, and think that anyone working with Gary on their property would be very lucky indeed.

Review Image 1 for Individually Designed Homes Limited by Max Macmillan 
review stars review stars review stars review stars review stars   27th November 2018
Value of Products/Services or Work Performed: £3,800
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
IDH just completed our en suite refurbishment, by installing underfloor heating and stone tilled floor, its now super cosy. We have used IDH in the past and will use them again no hesitation.
review stars review stars review stars review stars review stars   27th November 2018
Value of Products/Services or Work Performed: £120,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We are www.leveltenfitness.co.uk and IDH fitted out our Dalkeith Studio 1 initially in Dec 2016, then in Feb 2018 our business had expanded so we had them back to create or 2nd studios. very happy with the work and no matter how small or large the works are the service you get is always the great.
review stars review stars review stars review stars review stars   26th November 2018
Value of Products/Services or Work Performed: £571,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We have just opened our new park in Dundee and had IDH help us design, plan all complete all works from day 1 to completion. They have some great ideas, tradesmen and suppliers. We are super pleased with the end result. Our project was brought in on time, to budget and to a high standard and nothing was a hassle for them.
review stars review stars review stars review stars review stars   23rd November 2018
Value of Products/Services or Work Performed: £150,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
IDH were a very reliable company to work with. They completed the job within the scheduled time and worked regular hours. They did a very professional job with minimum disturbance. They closed off areas to ensure the safety of our customers and kept their working areas clean and tidy. We were totally satisfied with the completed job.

review stars review stars review stars review stars review stars   22nd November 2018
Value of Products/Services or Work Performed: £185,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We have IDH as our main contractor for large projects as well as for planned and emergency maintenance. They carry all trades which means we just need to make one call and any works we need done gets done simple, always to a great standard and at a fair price. We would be lost without them and can’t recommend IDH enough.
review stars review stars review stars review stars review stars   22nd November 2018
Value of Products/Services or Work Performed: £571,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We operate the Ryze Extreme Air Sports Brand in the UK and have used IDH for all our construction works. We like there detailed fully itemized estimates and they make every project simple and get the job done on time, to specification and to a high standard. We always use IDH as our preferred contractor.

Review Image 1 for Individually Designed Homes Limited by Scott Fairgrieve 
review stars review stars review stars review stars review stars   22nd November 2018
Value of Products/Services or Work Performed: £10,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We got in IDH to form our dance/fitness studio in August, it was the best decision we made. It was such great service ranging from the fully detailed quotations to the smooth process throughout the build and communication was constant throughout the project. Nothing was a hassle would 100% recommend to anybody!
review stars review stars review stars review stars review stars   4th October 2017
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
This is the 4th or 5th time I have used IDH, ranging from a large home remodel to various smaller joinery or plumbing jobs. They have always provided a great service at a fair price. They always leave my home clean and tidy and keep in touch if there are any unforeseen complications.
review stars review stars review stars review stars review stars   7th March 2017
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We choose IDH for our project as from my initial meeting with Gary i felt reassured and comfortable with the whole process , the quote we received was well broken down so you could really see and understand where all the costs were coming from also the schedule of works was very clear so you were aware of what was happening when. During the works, Gary kept us informed regularly and took all the confusing process of dealing with the council and warrants, skips out of our hands and everything was communicated in a very professional , clear approach so we never felt unsure at any time.
All the contractors that were in involved in the process were of an excellent standard and all were very pleasant and respectful of our home.
IDH really go the extra mile and at times in our project Gary and his team had to think about the best way to do certain things and they always came up with the best solution of a high standard, perhaps not the easiest way for them but the best way to achieve the overall high standard they strive to always maintain. True professional workmanship .
we felt that IDH offer great value as Gary projected managed all the contractors, paper work ,council etc as well as the building costs.they also really helped me make the right decisions with their experience and knowledge , where otherwise i would be lost as there are some many options out there!
we are extremely happy with our finished work and would recommend highly.We actually enjoyed this whole process and i know it could have been very different with the wrong company. IDH really care about the finished work and their professionalism throughout this project really shined through.

1 2 »