Harbour Multi-Trades

Leak in kitchen under sink. Problem identified, some new fitting required which was supplied, fitted, tested for leaks and found to be OK. Now some 5 weeks later and no further issues. A job well done.

Gas boiler annual maintenance

I have used this trader for the last few years for boiler service. They have always been reliable and efficient and engineers have been professional and helpfull. Good service and competitive prices

Got them to change a gas boiler for an electric one for underfloor heating. Although it had a couple of problems, I would give them 5 stars because they made every effort to sort it out, and that is the best judge of a company. If you need plumbing, heating or electrical work done, I would definitely recommend them.

Replacing broken fan downheater in the bathroom and the installation of an isolator . The job took two visits, one to establish what work was required, and the second to fit the isolator switch, and the heater once it had been ordered.

Greg was excellent, and the work was done fairly promptly. If I had my time again, I'd have asked him to fit the isolator switch during the FIRST visit. That would have allowed me to get the plastering repair work done while the fan heater was being ordered.

Most importantly, though, Harbour Multi-Trades at least did the work.

Faulty boiler first thing in the morning,prompt service and fixed the problem for a very fair price.

New water pump and repair of leaking pipe work.

Harbour replaced a gas boiler in our flat. They sent out both a gas technician and an electric boiler specialist to help us make an informed choice. The work was carried out neatly and efficiently and all is now working well. What I particularly like about Harbour is that they are very easy to deal with, respond quickly to enquiries and send round a knowledgable person who turns up when they say they are going to.

We had a gas leak in our home and were supported by Harbour Homes. Ross originally noticed the leak and came back with Lewis, and his superior, Neil - John arrived a little later and was amazing. We live in a old building with awful pipe work, they found the gas leak and fixed it within the day!! Both Lewis and Ross worked through their lunch and stayed late on a Friday - and couldn't be more polite.

Due to bad pipework, there was a leak which was fixed asap. Lewis informed our downstairs neighbour and Ross managed to turn off the mains. Due to this, we left the carpets up and Lewis provided a dehumidifier and will lay the carpets once the flooring has dried - he moved my wardrobe/ plants etc so i was more comfortable. This extra touch really meant a lot.

We were disappointed with Neil's attitude. He came across as quite defensive, didn't inform us of what was happening, then left early leaving the others to deal with the water and gas leak.

Despite this, Lewis, Ross and John provided an excellent service, updating us constantly and they went the extra mile. We can't thank them enough for their service and they represent the best of Harbor homes!

The bathroom extractor fan was in need of replacing. Greig from Harbour was really helpful and professional. The customer service and knowledge is really appreciated.

In 2023 Harbour replaced our combination boiler and undertook some ancillary tasks to ensure that it would function with maximum efficiency. Harbour's Project Manager, Mark, supervised the work and we were most impressed with their service. Harbour has replaced T B Mackay, who had served us very well with our previous boiler over a period of nearly 20 years, and we now have a service contract with Harbour for our new boiler. Most of the technicians we got to know with T B Mackay are attached to Harbour. It's a multi-trades company so you don't have to ask around for recommendations for electricians or other trades, and they are very accessible and helpful when you have a problem, even if it's a relatively small one! Heartily recommend them!

We've had two visits from Harbour's electrician, Greig, in connection with a faulty heat alarm. The first visit was to diagnose the problem and to source a replacement that would work with the interconnected smoke alarms, and the second was to fit a replacement alarm. We were impressed by his thorough approach, positive attitude to the job, his analytical and technical skills, which inspired our complete confidence.

we had a completely ruined bathroom caused by water ingress over six weeks, and Harbour estimated and undertook electrical, plumbing, joinery and tiling work to our complete satisfaction. Mark coordinated his crew of good competent, knowledgeable workers and completed the project most satisfactorily!

The time clock on our hot water system failed and I called Harbour Multi-Trades. They have looked after our central heating for many years but on a Monday morning I had no high hopes of a quick resolution. They had the part in stock and installed it the same afternoon.

My Worcester.Bosch boiler was serviced recently by Dennis. I have been a customer of Harbour Multi Trades for many years and have always had excellent service from all their staff. I have had gas, plumbing and electrical work done by their engineers.

Harbour Multi-trades have a human being to answer the phone; this human being has expert knowledge, so they know what you are talking about; they come timeously; they are courteous; they are concerned if you don't have hot water; they are good explainers and take a personal pride in keeping your home running well.

They removed an old storage heater and installed a new one. The estimator arrived on time, gave me advice and explained everything thoroughly. The price was competitive. The work was carried out within a week. The installer worked quickly and expertly and left no debris.

Recent Boiler and unvented hw storage cylinder given annual service, by engineer Brian. Arrival on time, and efficiently carried out, as in previous years.
(Boiler replaced one year ago after 15 years use, also by Harbour Trades)

Boier service

This is a reliable company for fixing all the problems we were facing. The service was excellent and timely. I will definitely use it again. The only thing is that the service is expensive, but I think it looks reasonable as they are running a company. Highly recommended.

As usual for this firm, the problem I described was considered carefully, and the faulty part was identified (the heating element of an immersion heater) and then replaced in a quickly arranged follow-up visit. The end result is not just restored functionality but clear improvement.

The work was explained before and my many questions answered politely. And the work done extremely well and I'm pleased with it.

My bathroom renovation was carried out with great attention to detail. The work was very neat and tidy. I am delighted with the outcome and highly recommend Harbour Multi Trades. Angela and Tam were most responsive and helpful throughout.

Excellent service once again. Easily arranged and delivered as promised.

A couple of issues with a malfunctioning product not the contractors fault but inconvenient all the same. They were quick to respond to phone calls and worked hard to resolve the problem

We have used the services from TB McKay now Harbour Multi Trades for quite a few years and found them to be totally reliable, courteous and helpful and I would certainly recommend them to friends and family.

I live in a managed Shared Accommodation property, where issues with the buildings roof (under guarantee) caused leaks in my bedrooms.

2 full bedroom ceilings including insulation were replaced, but problems with finish after a different company were brought in to decorate were noted. I explained these to Tam at Harbour, who originally very kindly arranged to have full ceiling replacement instead of patches, and he then arranged for corrections to be made to the finished job; even allowing me to highlight all areas in advance for work by his colleagues, which would then leave decorators to complete their finish again to the desired standard.

I really appreciate Harbour, and Tam in particular, for being so accommodating and making sure my property repairs were done to a good standard, after I found issues with the completed decoration.

Graham

Needed a pipe replaced and some flooring renewed after a burst pipe. Happy with the service from Harbour. They got someone out to provide an estimate quickly and at a reasonable price. We didn't have to wait too long to get the work done at a busy time.

We were really pleased with the work our joiner and plumber put in on what was an awkward job. They showed up on time, conducted themselves in a professional manner and finished the work to a good standard. They also disposed of the debris and tidied up one they'd finished. Would happily use again.

Harbour Multi Trades replaced my boiler and serviced the underfloor heating. They were very efficient and courteous at all times. A site visit to assess the work, quotes and then the work completed on two separate visits as agreed. All staff were great to deal with and left me with guidance on how the systems operate. I would use again and recommend them.

Central heating boiler servicing.
Completed in a timely and efficient manner.
Staff pleasant and friendly.

I used T.B. Mackay Energy Services to replace a failing 18 year old combi boiler which was beyond repair. I received helpful advice on the right type of replacement and the quote I was given was very competitive compared to others. The job was arranged quickly and the workmen who carried it out were polite, friendly and kept me fully informed as to what they were doing throughout. They were also neat and tidy. I will be using this company for the annual service on the boiler and would have no hesitation recommending them to family and friends.

5 star bunch who installed my elderly mother’s upgraded radiators, replacing ancient storage heaters. From quote to arranging the install, all easy. The installer (David) was really understanding with my Mum, listened and did a great job. A real asset to the company. Wouldn’t hesitate to recommend this company and use them again.

Recently had a visit from one of your gas engineers. 10/10 customer service.

T.B. Mackay Energy Services installed my boiler and central heating system. As a private landlord, I use them for my annual gas safety checks and other relevant property maintenance including EICR's, PAT's and domestic smoke alarms. They are always prompt and reliable, providing a professional, friendly service. I highly recommend them.

Various plumbing works, very efficient, friendly and tidy engineer.

Central heating servicing; new thermostat for heating fitted; interlinked smoke alarms etc installed.
Much appreciated that the appointed time was kept on each of several visits. Work was done quickly, efficiently and any mess was cleaned up.
The central heating engineers and the electrician were both friendly and professional.
I would have no hesitation in recommending this trader and in using him again for future work.