In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 205 reviews and feedback
Trusted Trader since 2018
Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 531 1838
07990 576 760

Trade Associations

Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

Trader Map Location

Reviews and Feedback

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5.0 out of 5 based on 205 reviews.
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review stars review stars review stars review stars review stars   21st February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I chose CityWide Gas Services after reading other 5 star reviews.
John recently installed a new boiler for me after discussing and recommending a couple that would be suitable for my needs and property. The installation went smoothly, on time and in budget. John and Chris patiently answered my many questions, nothing was too much trouble. He was also great at communicating with me before the job, keeping me up to date with arrival times, costs etc.
He also fitted a new kitchen tap and gave me some thoughts on updating my bathroom, which I had asked about. I will be asking John back to carry out this work in future. Thanks for a great job, carried out without issue!
review stars review stars review stars review stars review stars   19th February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I moved into my flat 5 weeks ago and have had problem after problem with my boiler, the main thing being getting no hot water through my shower and taps. I have had multiple people out to look at it (one who charged me £96 purely to stand in my flat for 10 minutes and not even touch the boiler other than switching a few buttons), until it got to the point I thought it was going to need completely replaced.

I found Citywide Gas on trusted trader - I was originally calling to ask for someone to come out and give me a quote for a new boiler. Whoever I spoke to on the phone was so lovely and kind, and he assured me they would get it sorted for me one way or another (I was on the brink of tears at this point ????). John came up that night and instead of throwing quotes at me, he looked at the boiler and took the time to try and figure out the issue.

Before I knew it, I had hot water running from my shower for the first time in 5 weeks! He also found some parts which needed replaced which he has kept me in the loop about as they have needed to be ordered in and will be getting fitted next week.

I am SO happy I found John/Citywide Gas, they have been nothing but amazing from the start and have made me feel completely at ease.

It’s easy to feel like you can get taken advantage of when it comes to getting quotes for certain things, which is definitely something I’ve noticed since I’ve moved in on my own and had different trades people coming in. You can tell instantly that Citywide Gas (a family run business) are not about trying to get every last penny from you and they genuinely do care and want to help if they can. Couldn’t recommend enough. Thanks for all your help so far, it’s appreciated so so much.
review stars review stars review stars review stars review stars   14th February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Replaced my boiler and checked,maintained and adjusted my radiators.
The service was excellent - out following day from initial call to talk through and give estimate. Took just one day to complete and cleaned up the mess before leaving.
My husband is unwell and John explained everything they were doing to both of us to ensure there was few disruptions to his care and he was not left out of decisions.
I would use them again and would recommend them.
review stars review stars review stars review stars review stars   12th February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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John is one of the most reliable and honest tradesman I have ever worked with. John took the time to fix properly the blockage in my central heating system, involving multiple visits at no extra charge - and my flat is finally warm properly for the first time in over 7 years! Thank you John!
review stars review stars review stars review stars review stars   10th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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John was very responsive when I contacted him initially to repair some radiator valves. When he came he noticed a problem with our boiler extraction and organised replacement parts very promptly. He even came to finish the job in the evening rather than leave us another night without being able to turn on the boiler which was very impressive. He was very courteous and well mannered as well! I wouldn’t hesitate to use John again or to recommend him to others.

review stars review stars review stars review stars review stars   31st January 2020
Value of Products/Services or Work Performed: £1 - £1000
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John visited my flat in musselburgh to fix my tap which was loose until john tightened it up and made it safe to use again,

John worked quick, was very friendly , knew his stuff and nothing was to much.

I will use john in future for any other work that my be required.

review stars review stars review stars review stars review stars   30th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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John was very helpful and came out fast as I had no heating . He swiftly went for a part and had my boiler up and running again in no time . Very fair priced also . Definitely recommend
review stars review stars review stars review stars review stars   30th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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John was referred to me from someone who had used him previously and he came highly recommended.

John was punctual, tidy and very good value for the work carried out and will be using him for all other future projects. 5 star *****

review stars review stars review stars review stars review stars   26th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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I have been using John (city wide services for a long time now. It’s always a pleasure dealing with them. John is friendly, professional and reliable. Thank you John!
review stars review stars review stars review stars review stars   21st January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Gas service done most efficiently. John was helpful and pleasant.
review stars review stars review stars review stars review stars   20th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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I called City Wide Gas Services when I had a leak coming from my tap. John came out without hesitation and stopped the leak. He then went out his way to get me a new tap and fitted the same day. I can’t recommend this company enough! Thank you!
review stars review stars review stars review stars review stars   20th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Boiler fixed and new parts fitted. Great trader would highly recommend to everyone.
review stars review stars review stars review stars review stars   16th January 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I had john over to fit my boiler. His work is neat, tidy and very professional. I wouldn’t hesitate to recommend John for all plumbing and heating needs. Another happy customer! Thanks!

review stars review stars review stars review stars review stars   8th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Five Star & First Class. Personable , knowledgeable , reliable, efficient & effective . I will definately recommend to friends & family.
review stars review stars review stars review stars review stars   7th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great job done for the boiler service. Quick to respond to phone call and got someone sent out the next day. Excellent price too.
review stars review stars review stars review stars review stars   5th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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John from Citywide Gas Services provided a gas safety check for a new property we moved into on short notice, and he was a pleasure to deal with: Good communication, on-time, courteous and he thoroughly explained the entire process, along with some good tips.

review stars review stars review stars review stars review stars   31st December 2019
Value of Products/Services or Work Performed: £5,950
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I had gas central heating installed and a new boiler and I can highly recommend John, who was very professional and efficient, with the minimum of upheaval. From beginning to end, John worked hard to get the work finished as soon as possible, and also explained to me everything that he was doing and answered any questions in a
friendly manner, which put my mind at ease. Definitely the best in every way.
review stars review stars review stars review stars review stars   29th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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John replaced a very old boiler and so far the boiler which we have now had for over two years has been problem free. They installed it expertly and answered all my questions happily explaining how the boiler works. Left the room very tidy when finished and took away all the old boiler too. Always hot water and heating. Citywide Gas Services is a very professional and friendly company which I would positively recommend 100%.
review stars review stars review stars review stars review stars   22nd December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Woke up on the Sunday before Christmas to find our boiler wasn't working. Disaster! However, having looked at the reviews for John at Citywide Gas Service, I rang him up straightaway. He said he could come out that afternoon which was perfect. John phoned, as promised, before he arrived to let us know he was coming. When he arrived he got straight on with the job, cleared the blockage and checked the boiler was working without leaks. He was an excellent workman and we wouldn't hesitate to recommend him.

review stars review stars review stars review stars review stars   14th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Delighted to use and recommend these guys, who came out on a Saturday at short notice when most others were saying they were tied up til New Year. Our Baxi combi boiler was not giving hot water and then made a horrid grating moose and the temp reading flying up to over 90 and back down as it tried to fire up. I assumed the pump had failed and fully expected a hefty bill, but they thought this was a one-off caused by a dip in pressure, as once set to the right pressure, it worked fine. They then checked all the combustion levels, essentially giving it a service and were happy with what seemed like a token cash payment, we’ll under what I would expect to pay for a weekend call out fee. Both guys who showed up were friendly, informative and refreshingly honest. Highly recommended!
review stars review stars review stars review stars review stars   9th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Citywide have done several jobs for us since we moved into our house as well as coming out at very short notice when we had an emergency. On every occasion, the work has been of the highest standard, the advice offered accurate and the charges very reasonable. We have found John and his colleagues to be friendly and professional on every occasion. Very highly recommended.
review stars review stars review stars review stars review stars   9th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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I phoned Citywide because after trying to reset my boiler four times it kept cutting out. I called citywide and they came out the following day. I didn’t realise that my boiler was still in warranty but Citywide did after asking me when it was fitted and they phoned Worcester with my details and didn’t charge me a penny. It would have been very easy for Citywide to investigate the problem and solve it themselves and take my money but they didn’t . As it happened, the problem was a blocked filter which Worcester found and cleared free of charge under warranty. What price a knowledgeable tradesman with integrity. Invaluable.
review stars review stars review stars review stars review stars   9th December 2019
Value of Products/Services or Work Performed: £0
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TLDR: Simply the best gas engineer I've ever come across.

John came at short notice to check on my 5 year old Worcester-Bosch compact combi boiler, which was dripping water whenever it was switched on. He was very busy that day but kept me updated on his arrival time. He quickly diagnosed two possible problems with the boiler, one of which (heat exchanger) would have been extremely expensive to fix. He then suggested that the boiler should still be under warranty but, a check on the website came up negative - turns out that the previous owners never bothered to register it. He then suggested we should call Worcester-Bosch while he was there so he could speak to them himself and waited patiently for 25(!) mins on hold. After speaking with them, Worcester-Bosch registered my boiler, which had 1(!) month left on it's warranty and arranged for one of their engineers to come round and fix it for free. Despite having clearly had a very long day, John was friendly and professional throughout and kindly removed his shoes at the front door to protect our newly cleaned carpets. I offered to pay him (the initial callout and diagnosis visit was free) but he said no so, the price of his time and excellent advice - which saved me a lot of money - was a cup of coffee and an apple. He's the best gas engineer I've ever come across, my mum and I were both very impressed by his competency, professionalism and attitude and I cannot recommend him enough.
review stars review stars review stars review stars review stars   8th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Was recommended John by a friend to fix a leak in my bathroom. Excellent service from start to finish. Really easy to deal with, efficient, thorough and friendly. John talked me through the issue and the problem was sorted quickly. Highly recommend and would definitely use the services again.
review stars review stars review stars review stars review stars   6th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Turned up on time as arranged, very good service.

review stars review stars review stars review stars review stars   5th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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John fixed our boiler. He came out at short notice, sourced replacement parts & fixed it really quickly. I’ll definitely go back to him in future.
review stars review stars review stars review stars review stars   5th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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As always with Dave, reliable, good value and thorough.
review stars review stars review stars review stars review stars   5th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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As a new customer I was really impressed by the prompt service and friendly, helpful attitude. The job was done quickly and professionally to my complete satisfaction. I will use Citywide again and am happy to recommend them to anyone else.

review stars review stars review stars review stars review stars   3rd December 2019
Value of Products/Services or Work Performed: £130
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John arrived on time and got straight down to finding out the problem. Checked the boiler over and talked me through the readings and honestly recommended that it didnt need any service. Refreshingly honest. Fault was in the timer so John went straight away and picked up replacement part and fitted it within 45 mins from start to finish. The worry with some tradesmen is the messing about and charging work that isnt necessary. John from Citywide is the exact opposite and I would highly recommend him for anything you need done.
review stars review stars review stars review stars review stars   3rd December 2019
Value of Products/Services or Work Performed: £50.00
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Will always use Citywide for any of may has needs. Very reliable and friendly.
review stars review stars review stars review stars review stars   2nd December 2019
Value of Products/Services or Work Performed: £65.00
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Gas Boiler Service + Safety Inspection:

I have used Citiwide Gas Services for a number of years, they are reliable trustworthy firm, the engineers always being pleasant and professional. Quality service that comes with a quality price. Highly recommended.

review stars review stars review stars review stars review stars   30th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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I contacted citywide gas services due to the 5 star reviews on trust a trader, if there was 6 stars I would give these guys that!

Over the last year or so we have had trouble with our boiler system not being in full working order, call outs to insurance boiler cover never really sorted the issue, pump replaced but house still never as warm as it should be, the previous engineers never seemed to get to the route of the problem and insisted the system be power flushed (it seems a cop out) John & his team were straightforward in word and actions, talked me through what they thought was wrong with the system and how they were going to go about it to fix it, this was not an easy job to fix with our boiler being as old as the house (30 years) I knew straight away I could trust citywide to get to the bottom of the problem.
The guys worked hard all day and delivered, our house is now hotter than its ever been!!
I would not hesitate to recommend citywide to family & friends and know who to use in future for any heating services.
5 *

review stars review stars review stars review stars review stars   29th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Great boiler service and review of radiator pipes and controls. They went above and beyond to help fix and advise on other plumbing related issues. Will definitely be using again and highly recommend.
review stars review stars review stars review stars review stars   29th November 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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The work entailed installing a new boiler and central heating system as well as installing a new shower room. John is a very enthusiastic individual and keen to ensure at each stage of the work that the customer is happy. I particularly liked the neat and tidy installation of new pipework and radiators compared to the maze of old pipework in property. He also had great recommendations for bathroom fixtures and fittings.
review stars review stars review stars review stars review stars   26th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
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John completed the following work:
1) - Boiler service and replace defective parts.
2) - Installation of new Kitchen in new room including new drainage and water supplies, new gas hob and relocated supplies.
3) - Complete refurbishment of first floor Bathroom including all new fittings.
4) - New Shower Room En-Suite to ground floor bathroom in place of Utility.
5) - Re-locate radiators and service system.
John was courteous, friendly and reliable. He did all of the work above when many Contractors could only do parts of the work. The work was carried out to a high standard. I have no hesitation in recommending John.
review stars review stars review stars review stars review stars   25th November 2019
Value of Products/Services or Work Performed: £60
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Excellent level of service
review stars review stars review stars review stars review stars   25th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Competent and friendly. Would definitely use again, helped fix washing machine
review stars review stars review stars review stars review stars   24th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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I needed some gas work done asap and contacted City wide gas services online and the reply was so prompt from Zishan. He arranged for John to phone, we arranged a time but John managed to txt and say he would be earlier which was even better. John was friendly and professional, advising us all the way. I will not hesitate to use this service again and will recommend to family and friends. Thanks again! Jenny
review stars review stars review stars review stars review stars   23rd November 2019
Value of Products/Services or Work Performed: £1 - £1000
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On time, effective fix and friendly

review stars review stars review stars review stars review stars   22nd November 2019
Value of Products/Services or Work Performed: £3,500
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Fantastic guy, done a brilliant job for us. Arrived on time and was very easy to talk to.

Great value compared to other quotes we received. Will certainly use again.

review stars review stars review stars review stars review stars   22nd November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Called John early afternoon after being without hot water. He came to me the same evening. Quick and efficient, problem sorted and boiler serviced. Highly recommended.
review stars review stars review stars review stars review stars   21st November 2019
Value of Products/Services or Work Performed: £1 - £1000
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This was the first time I've used Citywide Gas Services for our annual boiler servicing. John was helpful and informative. I finally understood why our flat wasn't getting warm! Will definitely use again.
review stars review stars review stars review stars review stars   20th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Bolier serviced - 2nd year
Timely service, good price, very customer focussed and will use again

review stars review stars review stars review stars review stars   15th November 2019
Value of Products/Services or Work Performed: £65
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The flame failed to ignite in our Ariston boiler just as the weather was getting cold. John from Citywide was able to come the same day, unlike the other gas companies we called. He approached diagnosing the problem methodically, first checking and cleaning the contacts of the ignition electrode before finding the source of the problem - a small blockage in the air inlet pipe. He charged a basic hour of time - which was just over half the call out charge requested by another company - including doing all the safety checks needed for the coming winter. Very impressed by John's manner and approach and delighted to have the boiler working again on the same day - which he told me they always try to do if at all possible. Highly recommended.
review stars review stars review stars review stars review stars   15th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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We called Citywide Gas Services to fix an issue with our Vaillant EcoTec boiler. John was able to fix our problem within three days. He was friendly and reachable throughout the period. He provided helpful advice for us and tested our boiler for safety and performance after fixing it. Highly professional and would recommend.
review stars review stars review stars review stars review stars   14th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Excellent communications, speedy service and certificates emailed same day.

5 star company and I would highly recommend them.
review stars review stars review stars review stars review stars   13th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
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After a few companies not showing up and basically mucking me about I was given Citywide Gas number to contact John for his services. Now I know why as he is very reasonable, on time and continues to keep you in the loop with what’s going on. He replaced my old boiler to a new one and the heating in my house is the best it’s been. I will continue to use John and passed his number to my family and friends.
Five star service people
Family run business is key to good service
review stars review stars review stars review stars review stars   11th November 2019
Value of Products/Services or Work Performed: £2,900
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Replacement of a 15+ year old boiler with a new Worcester boiler. Some pipes also needed replaced. New radiators were installed and old ones taken away. Extra time and work was taken to pin these cast iron radiators to the walls.

This is the 2nd time I have used John and I am glad that I have used his services again. He is very honest and professional with his work. Thanks once again!
review stars review stars review stars review stars review stars   7th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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John could not be any more helpful, always on time and willing to help and a top top tradesman who knows his stuff. Highly recommend
review stars review stars review stars review stars review stars   6th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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I spoke to John and the team and they were polite and helpful. The team were actually able to squeeze me in that afternoon and take a good look at my dying boiler. They managed to offer a part and install the very next day! I was somewhat lucky with timings but still very happy with the work provided. Definitely comfortable using the company again. Thanks John and sorry it took so long for me to post a review!

review stars review stars review stars review stars review stars   2nd November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service , came out at short notice and fixed the problem right away , would definitely recommend to a friend .
review stars review stars review stars review stars review stars   25th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Citywide Gas have carried out safety checks at our properties for a few years now also a professional and friendly service would highly recommend to friend and family

review stars review stars review stars review stars review stars   17th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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John was helpful, hardworking and professional providing a high level of workmanship and service.

Very happy with the works completed which was done timeously and without fuss, even carrying out a safety check on my boiler free of charge.

As an Architect with 20 years experience in the construction industry, I understand how difficult it can be to find a quality tradesman and I would have no hesitation in using John again or recommending to a friend.
review stars review stars review stars review stars review stars   15th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Citywide Gas are reliable, proactive and highly professional. We've always been happy with their work and we would absolutely recommend their services!
review stars review stars review stars review stars review stars   10th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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When my combi boiler broke down leaving me with no hot water or heating I was debating which plumbing/heating company I should contact. After reading the great reviews given to Citywide Gas Services I decided to call them. I can honestly say I am glad I did. With a keen eye, John spotted the fault and rectified the problem.
Its an understatement to say I am delighted. I would not hesitate to recommend Citywide Gas Services to friends and family.
Thanks for a job well done and at such a reasonable cost!
review stars review stars review stars review stars review stars   10th October 2019
Value of Products/Services or Work Performed: £250
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Excellent company from start to finish, would definitely use them again. Very professional and very tidy. Definitely a five star trader.

review stars review stars review stars review stars review stars   8th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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John was v helpful and informative. Came out same day and identified problem with gas boiler not working, clearly very knowledgeable even though boiler was a very old model, ordered parts, and returned to fix it and do service.
review stars review stars review stars review stars review stars   3rd October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I use citywide as one of our main contractors at work and have had great feed back from landlords and tenants as to the quality and customer service from citywide - based on that I used Citywide to install a new boiler in my own home John attended and installed and completed the work and I was very happy with the service I received from Citywide and I would highly recommend Citywide to friends and family.
review stars review stars review stars review stars review stars   3rd October 2019
Value of Products/Services or Work Performed: £45
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Problem fixed promptly and efficiently. Very happy to use again.
review stars review stars review stars review stars review stars   2nd October 2019
Value of Products/Services or Work Performed: £100
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Great service quick and very tidy workmanship would definitely use again
review stars review stars review stars review stars review stars   25th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Needed a new boiler fitted and plumbing fixed generally to sort water pressure in taps when I bought my new flat. Quote came in cheapest out of three, everything’s been fitted neatly and the boiler works great - no problems at all! Would
recommend to a friend for sure.
review stars review stars review stars review stars review stars   25th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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First time we have used this company excellent all round service polite and efficient.Needed my boiler fixed ASAP as I have small children, John was on the ball fixed it in no time I couldn’t recommend highly enough 5 Stars
review stars review stars review stars review stars review stars   25th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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The work carried out by Citywide Gas engineer John was excellent.
Not only was John extremely polite and good mannered, he was also very prompt with getting in touch with me with my boiler issue.
His work was done to a very high standard, it was neat and clean, he worked quickly and with minimal disruption to my day.
I could not recommend John and Citywide Gas enough.

review stars review stars review stars review stars review stars   20th September 2019
Value of Products/Services or Work Performed: £55
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Very happy with service

review stars review stars review stars review stars review stars   13th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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John installed a new boiler for my elderly mother. I took her away for the day. John was punctual, helpful, trustworthy and considerate and kept me informed by phone how he was getting on. The house was left tidy and clean and he had put the heating on so the place was nice and warm when we arrived back. I would highly recommend John's work to my family, friends and colleagues. Definitely worth 5 stars and more.
review stars review stars review stars review stars review stars   29th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Efficient, friendly & very professional.

Very happy with the service provided from start to finish. Will definitely use again!
review stars review stars review stars review stars review stars   21st August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Big thanks to citywide gas. Needed a radiator replaced. Fast and reliable service! Would highly recommend!
review stars review stars review stars review stars review stars   16th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Got gas boiler working again and checked it over.
review stars review stars review stars review stars review stars   16th August 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent, thorough work.

review stars review stars review stars review stars review stars   16th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service thank you!

review stars review stars review stars review stars review stars   9th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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John came out at short notice to change the pump in our boiler.
Our boiler was up and running again in less than an hour. Everything was left clean and tidy afterwards.
Great job. Thanks.

review stars review stars review stars review stars review stars   22nd July 2019
Value of Products/Services or Work Performed: £1 - £1000
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Boiler Servicing.
All done professionally and efficiently.
review stars review stars review stars review stars review stars   17th July 2019
Value of Products/Services or Work Performed: £1001 - £5000
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New boiler and three new radiators. Friendly service - came back to remove tanks in the attic which completed the job very well. John from the start was very helpful in advising on options for the work and we are really pleased with the improved hot water and heating system.

review stars review stars review stars review stars review stars   17th July 2019
Value of Products/Services or Work Performed: £2,000
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John came out to help me after 10pm in an emergency when my water tank burst. He was very helpful and made sure that the leak (flood!) had stopped before leaving that night. He has replaced the tank and had my water and heating back within a couple of days. I would highly recommend him
review stars review stars review stars review stars review stars   26th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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John works with us as a letting agent and carrys out boiler repairs and landlord safety certificates. All work is completed to a high standard and he is very reliable. All keys are returned quickly and invoices are submitted in a timely manner. He also attends emergency jobs on short notice. Would highly recommend.

review stars review stars review stars review stars review stars   20th May 2019
Value of Products/Services or Work Performed: £1 - £1000
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John is so helpful and no fuss. Gets the job done!
review stars review stars review stars review stars review stars   18th May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Citywide were so helpful when we had a big water leak through our kitchen ceiling just a few days after moving into our new house. I was pretty worried about it and luckily they were able to come round promptly. Citywide were brilliant, really good service and friendly, and price seemed reasonable too. Would definitely recommend to others.
review stars review stars review stars review stars review stars   30th April 2019
Value of Products/Services or Work Performed: £1001 - £5000
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An excellent service provided by Citywide Gas services. Both In terms of workmanship and their helpful can do attitude ensured for a successful installation. We are most pleased with the work carried out and have recommended John and his team to others and for our other projects in and around the city. Sterling job!

review stars review stars review stars review stars review stars   28th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Used Citywide for my annual boiler service and they were great. Very easy to set up, really good price and John was really friendly and helpful. Would highly recommended.
review stars review stars review stars review stars review stars   25th April 2019
Value of Products/Services or Work Performed: £50
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We had been having trouble getting radiators on top floor working, and then hot water packed in. As noted in other reviews, Citywide Gas Services (John May) came very promptly and at a time that suited us perfectly. He also confirmed eta etc. He sorted the immediate problem and advised on a more long-standing issue. He also checked that the repair had worked before invoicing. Impressive.

review stars review stars review stars review stars review stars   18th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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very good service

review stars review stars review stars review stars review stars   27th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Professional and reliable service efficient throughout. Very pleased would highly recommend!
review stars review stars review stars review stars review stars   26th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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Great workmanship when fitting a toilet at my property. Very friendly and would 100% use again and would highly recommend.
review stars review stars review stars review stars review stars   13th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Citywide Gas came out to my property to replace a radiator in the kitchen. Very friendly and job was completed quickly. Highly recommend.
review stars review stars review stars review stars review stars   11th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic job and value for money, speedy and friendly service also. Will definitely use again and recommend, thanks John!
review stars review stars review stars review stars review stars   10th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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John was fantastic from start to finish. He responded very quickly, advised on the best solution, carried out the work and left no mess. Would highly recommend.
review stars review stars review stars review stars review stars   11th February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Best. Plumber. Ever.
I will never use another!
review stars review stars review stars review stars review stars   5th February 2019
Value of Products/Services or Work Performed: £78.00
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Radiator inhibitor work.
John explained why this was required and carried out the work efficiently.
review stars review stars review stars review stars review stars   2nd February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Boiler check up and previous installation. Great customer service and communication. Friendly and reliable.

review stars review stars review stars review stars review stars   2nd February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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John was fantastic. I live abroad and my tenant contacted me to say the boiler wasn’t working. John went out diagnosed the problem and installed a new boiler at a very competetive price. He went above and beyond to help me out with our only method of communication being whatsapp. Now my tenant is cosy and warm all thanks to John. Highly recommend him. Will be contacting him now on for all our plumbing needs.

review stars review stars review stars review stars review stars   10th January 2019
Value of Products/Services or Work Performed: £60
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We woke up to no heat or hot water on a weekend and needed a call-out. CityWide Gas Services got back to us quickly and provided professional and courteous service. Also helpful that they're very familiar with Vaillant boilers. Would definitely recommend and use again!

review stars review stars review stars review stars review stars   6th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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John was recommended by a friend and when I called him regarding my situation on needing certificates to rent out a property ( Gas safety certificate, legionella risk assessment, Pat certificate ) which I needed ASAP, John arranged the next day to come and do the job. He turned up exactly on time and carried out the works needed ( I had a gas hob needing fitted too which I hadn’t mentioned, he was more than happy to help )
I am delighted to recommend John, so much so I have passed his number to all my family and friends.
review stars review stars review stars review stars review stars   3rd January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Guys were very professional. Excellent service..
review stars review stars review stars review stars review stars   1st January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Emergency call out on Hogmanay and it couldn’t have been better service and a very fair price. Thank you from the bottom of our hearts and our now warm toes !!

review stars review stars review stars review stars review stars   30th December 2018
Value of Products/Services or Work Performed: £45
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Our boiler developed a problem over the Christmas break that left us without hot water or heating. Citywide Gas came out quickly, gave us a detailed assessment of the problem and made sure it was then fixed and in full working order (including ringing up the boiler manufacturers directly). Very nice and reliable folk - will use them again.
review stars review stars review stars review stars review stars   21st December 2018
Value of Products/Services or Work Performed: £310
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John gave an honest opinion about my boiler. I had an intermittent noise and he felt I should leave it for a few days before I finally decided what to do. I decided to get the part and change it over. Overall, I was very happy with the service that he provided and was easy to communicate with. Will definitely recommend and use again.

review stars review stars review stars review stars review stars   20th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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John gave a very honest assessment of the problem with my boiler and I really felt he was someone whose judgement I could trust.
The job was done exactly when he said it would be and he kept me informed throughout the process.
The new boiler is looking good and my house is lovely and warm again! Thanks, John!
review stars review stars review stars review stars review stars   20th December 2018
Value of Products/Services or Work Performed: £3,900
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From quote to job finish they were very professional and I’m more than happy with my new bathroom and central heating , would definitely recommend them .
review stars review stars review stars review stars review stars   18th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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John installed our new boiler promptly and efficiently. Greatly appreciated the fact that he did exactly what he said he was going to do and did so as and when arranged. Would have no hesitation in recommending him and will undoubtedly use him again.
review stars review stars review stars review stars review stars   17th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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John at Citywide Gas Services has done some great work for us recently when we were needing some emergency repairs carried out. He was able to visit promptly to sort the issues and provided great communication throughout.
review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Professional service
review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £60
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Top man. Fantastic service. Highly recommend John may to family & friend's.

review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service from start to finish 100% professional overall with good knowledge and experience.
Definitely use again and will recommend to friends, family and colleagues.

review stars review stars review stars review stars review stars   13th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Had to call out citywide gas to fix an issue with my bedroom radiator. Came out quickly and great service. Very professional and would highly recommend.
review stars review stars review stars review stars review stars   13th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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I asked John , who came recommended to look at my leaking boiler .
He came out later at night and examined the work needing done .
Off his own back he discovered part of my boiler was under warrantee and as a result all of the work was undertaken by Worcester Bosch . He did not charge me and made nothing out of his good will .
I have never met such a helpful and honest plumber - would look nowhere else in future .

review stars review stars review stars review stars review stars   6th December 2018
Value of Products/Services or Work Performed: £170
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I called citywide gas services as my boiler stopped working. I explained I had two young children in the house and would be desperate to get this fixed as soon as possible.

I was extremely pleased when John and a member of his team turned up within the hour and repaired the boiler for us and we had heating and hot water within 30 minutes.

I highly recommend citywide gas services

Thanks again to John and his team

Billy
review stars review stars review stars review stars review stars   5th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent, efficient and a great job done in no time at at. Also explained the root of the problem.

Would hire again at any point.
review stars review stars review stars review stars review stars   4th December 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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5 Stars all the way! John went well over expectations and saved us money on the works we needed carried, he was on hand to talk through different options.
anything you need Citywide Gas Services the ones to call.
review stars review stars review stars review stars review stars   4th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service!
Family run business who take pride in communication and customer service. Well priced for the work done and went well above expectations with trying to help me out quickly.
Thanks
review stars review stars review stars review stars review stars   30th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Just got myself a new plumber/heating engineer!

I called John at early o'clock and, after ensuring a job with another of his clients was under control, he showed up within an hour to sort out a burst pipe for me. John had no problem climbing onto my roof and then around my roof space to sort the issue which he did very quickly. He also stuck around to sort a few other issues I had. All works were resolved and were performed efficiently and effectively.

John is a real professional, very friendly and clearly knows what he's doing. I was quite worried about getting this sorted initially but John put me at ease immediately.

Honestly, if you need a plumber/heating engineer give Citywide Gas a call - you won't regret it! Great service, great guy!
review stars review stars review stars review stars review stars   29th November 2018
Value of Products/Services or Work Performed: £2,200
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John installed new radiators and a new boiler in my home. Good service, good follow up care and has contacted me a couple of times just to make sure it’s all working well. Would highly recommend

review stars review stars review stars review stars review stars   29th November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service completed works on time to high standard and explained everything when finished highly recommended
review stars review stars review stars review stars review stars   24th November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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The work was carried out promptly and efficiently. Extremely happy with the service and the quality of the work.
review stars review stars review stars review stars review stars   23rd November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very pleasant, helpful, businesslike manner and very good value for money.
I will definitely use again.
review stars review stars review stars review stars review stars   23rd November 2018
Value of Products/Services or Work Performed: £1 - £1000
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John has serviced boiler and carried out repairs in the past. Friendly and reliable
review stars review stars review stars review stars review stars   21st November 2018
Value of Products/Services or Work Performed: £1 - £1000
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John from Citywide has been thoroughly professional & helpful on the few occasions I have needed him for my rental portfolio.
He turns up on time, obviously knows his stuff, & has offered fair value for money so far.
He also offers 24/7 cover for both gas & water plumbing issues, which is a major tick in the box for myself, as well as being able to fix gas appliances & provide PAT Testing..
All in all, a decent, down to earth bloke & I intend to continue to make use of his services moving forward.
review stars review stars review stars review stars review stars   20th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Great work, tradesman was friendly and efficient. Overall great value for money, I will certainly use them again.

review stars review stars review stars review stars review stars   19th November 2018
Value of Products/Services or Work Performed: £80
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Absolutely Brilliant!! John was punctual, professional & highly knowledgable, furthermore I asked for the gas fire to be serviced on arrival which was no problem! The service was delivered in a polite and pleasant manner start to finish...cannot fault. Would highly recommend.

review stars review stars review stars review stars review stars   19th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Great company good service would recommend

review stars review stars review stars review stars review stars   15th November 2018
Value of Products/Services or Work Performed: £2,400
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Excellent service, on time and very polite
review stars review stars review stars review stars review stars   9th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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John was very knowledgeable and took time to explain everything to me. Requested a boiler and central heating service. Would definitely recommend.
review stars review stars review stars review stars review stars   9th November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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We got recommended Citywide Gas from a Friend they installed a new boiler for us I could be happier with the service and my house has heat in it for the first time in months thanks again

review stars review stars review stars review stars review stars   3rd November 2018
Value of Products/Services or Work Performed: £100
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John arrived at the time agreed and carried out a service to our boiler and fire. Everything was left clean and tidy afterwards.
review stars review stars review stars review stars review stars   2nd November 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Amazing, I have never ever in my 40 years on this earth experienced another tradesman like City Wide Gas. Fantastic work, great website and very knowledgeable staff. No hesitation to recommend. A+++

review stars review stars review stars review stars review stars   1st November 2018
Value of Products/Services or Work Performed: £1 - £1000
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I used Citywide Gas Services to get my boiler serviced. They were punctual, polite and knowledgeable about their product. The cost was very reasonable. I would recommend them to anyone.

review stars review stars review stars review stars review stars   1st November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I had citywide gas out doing some work for me and the experience I had with them was amazing from start to finish. Wouldn’t hesitate to have anyone else do my work for me. I will definitely recommend them to everyone. No need to even have a second thought. Most reliable company out there. 5 start service all round.

Thanks again
review stars review stars review stars review stars review stars   30th October 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Great service thanks to you all
review stars review stars review stars review stars review stars   25th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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John installed a new central heating boiler last year and carried out the annual service on the boiler recently. Contacted him for emergency plumbing and John came out that day and fixed them. John is very professional, always on time, tidy, and I have always been satisfied with his costs for any jobs done, and have no hesitation in recommending John.
review stars review stars review stars review stars review stars   24th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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An excellent service
review stars review stars review stars review stars review stars   22nd October 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Called Citywide Gas about emergency plumbing job and they responded within 15 minutes. They stayed until job was complete and even helped to clean our flat after job was complete. This company are second to none, their whole team are polite and go beyond what is required. I have had other plumbing companies over the years but they do not come close to this company. Citywide Gas will always get any work from me and my faimly. Once again thank you all the staff at Citywide.
review stars review stars review stars review stars review stars   12th October 2018
Value of Products/Services or Work Performed: £70
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Great service, very happy with the work carried out and I would definitely recommend them.
review stars review stars review stars review stars review stars   11th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Fab
review stars review stars review stars review stars review stars   11th October 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I was looking for a new boiler and l wasn’t to sure what l was actually needing or how to go about it all really. I had spoken to a few company’s got quotes etc but always felt they sounded to good to be true or just didn’t seem professional. I just didn’t want unexpected cost etc.

So l was recommended City Wide Gas Services. So l called them and arranged a visit got a quote and l was so happy with the price and what l was told l could also get services every year and call outs if needed.
They just seemed to put there customers first. I’m warm and happy l couldn’t recommend these guys anymore.
Over the moon with the job done

thanks again.

Mr Philips

review stars review stars review stars review stars review stars   4th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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They came when they said they would for the initial appointment and gave up a sunny Saturday morning to carry out the work. Both guys were very pleasant, did a good job and tidied up afterwards. The bill was as quoted and very reasonable; the whole process was entirely hassle free... would that more companies were like them! Thoroughly recommended.

review stars review stars review stars review stars review stars   2nd October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service, so glad we chose this company. Will definitely recommend to friends and family.
review stars review stars review stars review stars review stars   27th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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replaced broken shower, clean quick and reliable
review stars review stars review stars review stars review stars   27th September 2018
Value of Products/Services or Work Performed: £1001 - £5000
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We used The company’s for a full plumbing and heating system the guys are really professional and hard working pleasant and knowledgeable wasn’t the easiest job ever we are really happy with the outcome and would highly recommend
review stars review stars review stars review stars review stars   26th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Called John with some boiler problems and he was very helpful and knowledgeable.
Prompt service and excellent pricing!

I will be using for all our boiler services or any future problems.
review stars review stars review stars review stars review stars   24th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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bolier broke down on Saturday. John came out right away to have a look at it and let me know that the boiler needed a part that he would get for Monday and come back and repair it. Very impressed fast efficient service left a got d clean job. I would use again.
review stars review stars review stars review stars review stars   21st September 2018
Value of Products/Services or Work Performed: £1001 - £5000
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They came to fit a new boiler in our office. They were very professional and friendly. They even cleaned up afterwards which was a bonus, would definitely recommend them.
review stars review stars review stars review stars review stars   20th September 2018
Value of Products/Services or Work Performed: £45
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Great service. Highly recommend.
review stars review stars review stars review stars review stars   19th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Highly recommend Citywide to anyone looking for high quality and reliable gas works. They've undertaken alot of work for me over the past few weeks and their work is second to none.

Thanks again guys!!
review stars review stars review stars review stars review stars   19th September 2018
Value of Products/Services or Work Performed: £50
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Excellent, fast and neat work. Sorted a problem with a gas pipe. Decent friendly service
review stars review stars review stars review stars review stars   17th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Would highly recommend this company for the service,price,efficiency and quick response to my problems then all the work to help and resolve my issues

Kept in loop with updates and progress so all in happy customer and easy to talk with them also big bonus
review stars review stars review stars review stars review stars   17th September 2018
Value of Products/Services or Work Performed: £507
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Great service, installing new radiator and moveing another. Job very Well explained and Cleaned up really well after himself. Defiantly would recommend/use again.
review stars review stars review stars review stars review stars   15th September 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Friendly guys who finish work as expected.
Would recommend to family and friends
review stars review stars review stars review stars review stars   11th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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We had an engineer attend for my parents boiler. They said John attended who was attentive, quick and walked them through fixing the problem.
The services were good value for money and the wait time was minimal. While I hope we don’t need them for a while again I know I can call this company.
review stars review stars review stars review stars review stars   31st August 2018
Value of Products/Services or Work Performed: £1 - £1000
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John from City Wide Gas did a great job of our boiler service and advised us on a new towel rail for the bathroom. His communication prior to the appointment was excellent and her turned up on time. Very polite and friendly and I have already recommended him to a neighbour for a similar project.

review stars review stars review stars review stars review stars   30th August 2018
Value of Products/Services or Work Performed: £1001 - £5000
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John was an excellent tradesman. This job was for our Scout Hall, he was happy to discuss all of our requirements. He was very flexible and worked with us to ensure that we could still use the hall as usual, therefore coming at a time which would not have ordinarily been during the working week. We have used him before and found him very fair, easy to talk to and most importantly does the job well. and at a very fair price. He phoned me a couple of days later to make sure everything was working as it should.
John serviced my boiler at home last year and I intend to get him back to do the same this year.
review stars review stars review stars review stars review stars   29th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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John repaired a leak and fitted new taps in my bathroom.

Having phoned John out of the blue with a leak in my bathroom he turned up very quick and fixed the problem in no time.

Polite fast friendly service I would recommend anyone needing a plumber give John a call.
review stars review stars review stars review stars review stars   22nd August 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Very happy with work completed.

review stars review stars review stars review stars review stars   18th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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We had an emergency on a Friday night our boiler was leaking water we called Citywide Gas they came out that night fixed the leak and ordered a damaged part and will be back Monday morning to fit I would highly recommend this company to anyone
review stars review stars review stars review stars review stars   13th August 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Did an amazing job to source and fit a new boiler within a day. Great job, very tidy and would highly recommend.
review stars review stars review stars review stars review stars   10th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Brillaint service, friendly, professional, efficient. City Gas went over and above to fix our boiler, thank you.

review stars review stars review stars review stars review stars   7th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Was recommended city wide gas services by a guy in my work. It was just a small job to fit a set of bath taps John arrived next again day and quoted me there and then job went great no fuss and left neat and tidy would definitely recommend him to anybody else.
review stars review stars review stars review stars review stars   6th August 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Had a new boiler fitted and couldn’t have asked for better service! John done a great job and completed the work quickly with minimal upset! Couldn’t recommend this company any higher!
review stars review stars review stars review stars review stars   6th August 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Was advised to try this. Company by a friend and was glad I did first class guys from the start no fuss no mess job was first class guys were all polite and helpful shoe porters worn at all times and dust sheets to protect my property just a very good company all round will use again for any other work thank u guys

review stars review stars review stars review stars review stars   27th July 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Highly professional plumber.
Punctual, quick, tidy and competitively priced.
A full boiler replacement with no fuss!
Thoroughly recommended.
review stars review stars review stars review stars review stars   26th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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I’ve used Citywide Gas a couple of times and they never disappoint I needed a couple of radiator valves replaced the job was done with no fuss no hassle and at a great price we will always use this company as I’ve never found anyone more professional.

review stars review stars review stars review stars review stars   25th July 2018
Value of Products/Services or Work Performed: £2,689.00
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Well presented and efficient, and explained everything as he went ,wasn't the easiest of boiler changes but nothing was a problem couldn't recommend highly enough .
review stars review stars review stars review stars review stars   25th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Brilliant service - John was informative, explained everything, and gave me options about what to do next even when that would mean me taking the cheaper option! Would highly recommend and definitely use again.

review stars review stars review stars review stars review stars   19th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Would like to thank John from citywide gas services for coming out late evening midweek for an emergency boiler repair. John was very knowledgable fast and efficient in his work and had my boiler up and running in no time. Would highly recommend citywide and would use again for any future gas or plumbing work I require.
review stars review stars review stars review stars review stars   14th July 2018
Value of Products/Services or Work Performed: £1,000
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Best company I have dealt with work was first class top guys from start to finish no hidden extras in fact they did a lot more than estimated for Thank you John and the guys for every thing would highly recommend to friends and faimly
review stars review stars review stars review stars review stars   10th July 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Absolutely fantastic work, could not fault. Fast, friendly, great value for money all topped off with a great smile!
review stars review stars review stars review stars review stars   1st July 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Could not fault City Wide, absolutely fantastic service and great value for money, on time and the work was completed to a really high standard. I hope that I could find companies like this to work with every day, they made everything a breeze!
review stars review stars review stars review stars review stars   25th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service, would highly recommend
review stars review stars review stars review stars review stars   21st June 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Have used on previous jobs and been satisfied with the work carried out.
review stars review stars review stars review stars review stars   19th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service, friendly and professional from start to finish, would highly recommend.

review stars review stars review stars review stars review stars   15th June 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Amazing work! Thank you a lot
review stars review stars review stars review stars review stars   9th June 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service, came on time, worked efficiently and cleanly and was value for money, as we got a new boiler to suit my budget. I found them very helpful and have and would recommend them to friends and family.
review stars review stars review stars review stars review stars   8th June 2018
Value of Products/Services or Work Performed: £100
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Big thank you to city gas services was an emergency and they definitely were my saviour great service very friendly and pleasant lad would definitely recommend them to anyone thanks again guys

Baguette express
review stars review stars review stars review stars review stars   8th June 2018
Value of Products/Services or Work Performed: £1001 - £5000
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John did an excellent job of installing a new combi boiler at my property. Very professional, reliable and friendly service. Reasonable price would highly recommend.
review stars review stars review stars review stars review stars   4th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Phoned and offered to come same day. Knew exactly what to do and arrived at door with necessary part to sort boiler. Value for money - would recommend to anyone.
review stars review stars review stars review stars review stars   1st June 2018
Value of Products/Services or Work Performed: £1001 - £5000
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John provided lots of advice, recommended websites for me to research prices and listened to what I wanted before he even provided a quote. Good price and the work was done quickly and efficiently. I wouldn't hesitate to recommend John and Citywide Gas Services.
review stars review stars review stars review stars review stars   31st May 2018
Value of Products/Services or Work Performed: £1001 - £5000
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The company replaced a boiler in a rental flat for me. They were excellent with me and more importantly were extremely Courteous with my tenants.

Highly recommended
review stars review stars review stars review stars review stars   19th May 2018
Value of Products/Services or Work Performed: £1 - £1000
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John was fantastic, arrived on time & done amazing job would highly recommended him.
review stars review stars review stars review stars review stars   17th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very happy with John from start to finish. Turned up on time initially to give estimate, and to do job as well. Reasonably priced and value for money. Was very professional throughout, did a great job, and tidied up any mess. John serviced my boiler, and put in a new radiator for me and I would definitely use him again. If you want a decent service at a reasonable cost, I would highly recommend John.
review stars review stars review stars review stars review stars   29th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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I could not be happier with this company and the work carried out. The customer service was brilliant and they resolved my problem fast and efficiently. Would happily recommend and use them again. Thanks!
review stars review stars review stars review stars review stars   8th March 2018
Value of Products/Services or Work Performed: £2,200.00
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I have found John to be reliable and polite. Although he is very busy, he is very hard working and will make a huge effort to help out and get the work done on time.
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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John is an exceptional engineer who always ensures that work is carried out to a high standard. He has carried out a wide scope of jobs for ideal electrical solutions, he brings a vast knowledge and has never come across a problem with a boiler that he cannot resolve. I have worked with John for many years and will always continue to do so. Cannot reccomend him highly enough.
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Great service, fixed my boiler on the day it stopped working.

I would not hesitate to use citywide again and I would recommend them to anybody in need of an efficient, well priced and reliable engineer.
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I called John at Citywide Gas following a leak and as he was so reliable & professional, I got him to fit a new boiler- could not be happier with the service- professional, punctual, reliable and did the work within a day and just the place very clean...and just a good guy!
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Boiler broke down during really cold spell and citywide repaired boiler and made sure my heating system was working properly on the same day I phoned to book a repair!! Engineer was helpful and very knowledgable!! Would recommend citywide gas services very highly
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1001 - £5000
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We had John at citywide gas services carry out a number of jobs for us, he disconnected an industrial heating system in our stores and he did not effect the day to day running of our business, he also fitted a new boiler in our staff area and again there was no issue and everything is working perfect. He was on time he was presentabl, spoke to us in a very professional manner and described what needed done so even we could understand. All in all very happy with the work and would 100% recommend citywide to anyone.
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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I called city wide gas services due to me having a leak under my bath, John was very helpful over the phone and came out the same day. John found and isolated the leak very quickly and had a part in his van to fix the issue. John was very friendly and well presented and knew exactly what he was doing, he worked very quickly and efficiently. City wide gas services are very reasonably priced to what I've been charged before,they where able to come out to the job the quickest. I would highly recommend city wide gas services!
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Great service start to finish no hidden costs like some companies!
Very pleasant man John was and now arranging him to do my extension in next few months. Highly recommend and great value for money which everyone needs these days!
Thank you John again.

My kind regards
Mrs Frazer
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Done the plumbing work in our new kitchen and the service was amazing. They were very efficient and done the work when it needed to be done. I would highly recommend them to anyone.
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1,200.
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Wouldn't hesitate to recommend these guys .
Good prompt friendly service 5 star !!

review stars review stars review stars review stars   29th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Work was excellent. Plumber very friendly.

review stars review stars review stars review stars review stars   28th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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I have now used Citywide Gas Services various times and I have found them very easy to communicate with, the engineer has always turned up at agreed time and always looks very professional. The finished work is always a high standard and any mess is always cleaned up without asking. I have now recommended Citywide to various friends and family who are all more than happy with the service.
review stars review stars review stars review stars review stars   28th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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City wide helped us out when we needed it most, in the run up to Christmas. They squeezed our boiler repair in at short notice and were thoroughly professional. Great result, would use them again.
review stars review stars review stars review stars review stars   25th January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Used Citywide gas to replace or Central Heating system and relocate our boiler into the loft. John was brilliant. Very reliable and courteous from quoting through to completion. Arrived when he said he would and completed the work quickly. Very knowledgeable and thinks " out of the box". Provided a bespoke solution to our shower replacement which had to be done when we replaced our backboiler with a combi. Would not hesitate to use again.
review stars review stars review stars review stars review stars   24th January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Got new boiler in in a day, fast, tidy, and for the price quoted. Would recommend.
review stars review stars review stars review stars review stars   24th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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John provided excellent service - my heating broke right at the start of winter, John was out within 24 hours and fixed it on the first call. No issues since then, and considerably cheaper than the other quote we got. Would highly recommend and will definitely be my go to gas man!
review stars review stars review stars review stars review stars   22nd January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very sufficient and great service, John was very professional and polite explained what was causing the problem with the boiler and managed to fix it for me, safe to say will 100% use this trader again and happy now I have got water and heating again.
5 star rating and would highly recommend using this trader.
review stars review stars review stars review stars review stars   21st January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I recently had an issue with my boiler as it was old and costing a fortune to constantly repair, A friend of mine used Citywide Gas Services and recommended them to me. When I called and spoke to John and explained the issues I was having he said he would come and repair it for me. He was on time which is unuasl for tradesmen, so I was pleasantly surprised.
He was very efficient and well mannered and explained that he could fix the boiler no problem. He carried out all the work on time and at a very good price. I would not hesitate to recommend him to or use him again. Very good engineer and tradesman.
review stars review stars review stars review stars review stars   21st January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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John from Citywide Gas Services came out to replace my boiler and I have to say it was a fantastic service from start to finish. He was honest from the start of the cost of the boiler and how long the work would take to complete. I went with Citywide Gas Services as their reviews were 5 stars and they didnt disappoint at all. Great service, great guy and great boiler!
5 stars for the company and John!
review stars review stars review stars review stars review stars   21st January 2018
Value of Products/Services or Work Performed: £1 - £1000
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I felt I have to leave this trader an outstanding review on his professional manner and workmanship at my home.
I received A Class service from this company and John was friendly and very professional and knew exactly what was the problem right away. My fire and back boiler went down and needed a part and John got the part and back up and working within 24 hours. He was honest with part and price to have it back up and running and didn’t disappoint at all. I will be using him in the future and already passed his details on to my family and friends.
Highly recommend.
Kind regards
Mrs Evelyn Taylor

review stars review stars review stars review stars review stars   21st January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Very reliable and trusting gasman. Good price given and job well done.
review stars review stars review stars review stars review stars   21st January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Great service and provided an excellent job. Would highly recommend.
review stars review stars review stars review stars review stars   21st January 2018
Value of Products/Services or Work Performed: £1 - £1000
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John was quick to organise and fit a replacement shower. He works efficiently and cleanly.Definitely use his services again.
review stars review stars review stars review stars review stars   21st January 2018
Value of Products/Services or Work Performed: £1 - £1000
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I could not fault the service I received by the gentleman who came to repair my boiler. He was efficient and knew his stuff . I was also rather surprised by how cheap he was as i had a few quotes by two other companies as he was by far the cheapest. I will certainly be using this company again . Five star rating all round.
review stars review stars review stars review stars review stars   21st January 2018
Value of Products/Services or Work Performed: £1 - £1000
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John May is reliable carry’s out the work to a high professional standard, quality workmanship, keeps our maintenance team updated from site if any issues we have had great feed back from our tenants as to his professionalism would highly recommend this firm
review stars review stars review stars review stars review stars   21st January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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My very old boiler broke down for the last time and I was in desperate need of a replacement, I had family coming to visit over the weekend so John came out promptly and gave me a cost on the spot and worked day and night to install the new boiler so I had heating and hot water in time for our gusts arriving. As for his work I couldn’t fault him i thought it was going to be a really messy job but he left the place spotless every day. Can’t thank you enough John.
review stars review stars review stars review stars review stars   21st January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Used this company to fix a repair on my boiler.
Was given great and efficient service with a good price. Would definitely use again and I am very likely to recommend to friends and family.