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East Renfrewshire
Trusted Trader

First Floors Ltd

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 5.0 out of 5 based on 8 reviews and feedback.
Trusted Trader member since 2023.

First Floors Ltd
176 Fenwick Rd, Giffnock
Glasgow
G46 6XF
0141 638 0968
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Business Information

Welcome to First Floors, Glasgow’s multi-award-winning showroom.

Located in the heart of Glasgow’s Southside, First floors have been supplying and fitting stunning flooring for homes in Glasgow and beyond for over 20 years.
With our new expanded carpet showroom located over 4,500 sq ft we have created a fabulous collection of flooring from the UK’s best brands to help make your home or business the very best it can be.

First Floors are delighted to announce we are now approved members of The Carpet Foundation. Independent surveys show consistently outstanding results for Carpet Foundation retail members with 99.2% of customers who bought from a member retailer likely/very likely to use the retailer again.

First Floors is an independent retailer with customer service at the heart of everything we do.

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Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 8 reviews.
Order by:
review stars review stars review stars review stars review stars   3rd March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
We had new flooring and underlay put down in our living room, hallway and cupboard. We also had new beading put round the edges of each room

Review Image 1 for First Floors Ltd by John Davidson Review Image 2 for First Floors Ltd by John Davidson 
review stars review stars review stars review stars review stars   4th February 2024
Value of Products/Services or Work Performed: £1001 - £5000
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David and the team were fantastic. The sales process right through to the installation was seamless. We’re delighted with our new floor. I’d highly recommend First Floors
review stars review stars review stars review stars review stars   16th January 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
The service received from the initial visit to the First Floors shop in Giffnock through to purchase, delivery and installation was without question excellent. Graham knowledge of the products in store help with my selection of flooring, no hard sell and a very customer focused service.
I received notification of the delivery and installation date however had to make adjustments to installation at short notice which was dealt with without any issues.
The carpet fitters did a great job even managing to fit it into awkwardly shaped walk in cupboard.
Overall a great service and I would happily recommend First Floors to others.

review stars review stars review stars review stars review stars   18th December 2023
Value of Products/Services or Work Performed: £1001 - £5000
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An absolute pleasure to deal with from start to finish. From the excellent advice at the beginning in the showroom, to the communication on installation dates to the fitting itself. Brilliant local business who we will definitely use again.
review stars review stars review stars review stars review stars   11th December 2023
Value of Products/Services or Work Performed: £1001 - £5000
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I went in with my elderly parents to enquire about flooring. The staff went out their way to make my parents feel comfortable, giving them a seat, and plenty of time to select a product that fitted within their price range but without any pressure or obligation to buy. My mum chose flooring for her living room and hall. The staff considered everything uplift, removal, coming to the house to double check measurements etc. The turn around was so fast and so efficient. It was definitely very good value for money considering all the extra they did to fit the flooring.
My parents flooring is looking fantastic but even more so we had wonderful person-centred service that we are very grateful for.
We will be sure to let people know. A lovely business with caring decent staff. Thank you!

Review Image 1 for First Floors Ltd by Mrs Ali 
review stars review stars review stars review stars review stars   23rd October 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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We had a new floor fitted in the hallway, kitchen/dining room and bathroom. From our first visit to the showroom to the finished article, we were delighted with the service provided. There were lots of examples of flooring manufacturers and designs to look at in the showroom and the members of staff were very knowledgeable about what would potentially work for our home. A member of the team visited our house to measure and further advise which products would be suitable for our taste/budget and existing floor-type. The fitters were extremely professional and skilled in their work. They completed the job on time and to an excellent standard and we are all very pleased with the finished result.
Thank you First Floors!
review stars review stars review stars review stars review stars   9th August 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Hall and Living room, old laminate removed, new laminate laid. Hall stair carpeted, bathroom vinyl laid.

Delighted with the quality of the flooring and the service provided by the fitters.
review stars review stars review stars review stars review stars   28th March 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Review Comments
I thoroughly recommend First Floors. They saved me money by suggesting a cheaper alternative than I had in mind, which actually suited my needs better. Very reliable and lovely to deal with. Will definitely use again.