Total Energy Solutions Scotland Limited

My Baxi boiler was due a sevice. The engineer was friendly, turned up promptly and worked quietly and cleanly. He only had to make a wee tweak to get the boiler as it should be, and he told me what he had found and how he fixed it.

Stuart and his team fitted an air source heat pump and underfloor heating in our new build house.
Totally trustworthy and professional and work carried out to a high standard, also Stuart spent a full afternoon explaining how the system worked.
I recommend him totally.

Stuart and Team came to fit a new Shower and the water System wasn’t right. It meant a rethink was necessary.

We are very pleased that the work has been carried out to our satisfaction.

They arrived on time. Everything was cleared up, after an efficient installation. We were delighted.

Instructions were given to us on how to use the Shower and also when we could start using it again. Answered our questions on this and others .
Yes we would recommend and ask them to come again.

I had a new boiler installed. I was told the job would take 2 days and that's what it did take. Stuart and John arrived bang on time on the specified date, worked hard all day both days and cleaned up behind them. Wouldn't have known they'd been here. They were very pleasant, very considerate and very helpful in terms of advising how to use the controls, future servicing and guarantees.

Thanks to Stuart and his team we now have a functioning heating system and a warm house after years of it not working properly . Stuart was easy to contact prompt with his diagnostics. We were then able to book a system overhaul whilst we were on holiday . Work was carried out timeously and with minimal mess and damage .
Would have no hesitation in recommending Total Energy Solutions.

We had been having problems with high electricity bills from our existing ASHP. Stuart of Total Energy Solutions came out and did a thorough investigation and could prove that our old system had not been installed correctly. The heat pump was close to the end of it’s useful working life because it had been working far too hard.
Stuart gave us a competitively priced quote to replace our old Mitsubishi Ecodan ASHP for a new more efficient model. He presented his quote in a format that was able to be presented to Home Energy Scotland to apply for an interest free loan for the new installation. We were also able to get 40% cashback from the government on the total cost which really helped with our budget.
Stuart gave us our installation date one month in advance and arrived on the agreed day. We were quite anxious about having the work done but I can only applaud Stuart because it was carried out with the minimum of disruption. The new equipment was delivered direct from the manufacturer on the first day as organised. He also employed an electrician to arrive who also did a good job of running the new electrical cables that were previously missing. Stuart and his team didn’t leave any mess behind and took away the old equipment for disposal. They also made sure to wear face coverings while working in the main house. Most of the work was completed on the first day. We were very pleased because Stuart went over and above to stay on late to ensure that we were left with hot water for showering.
Stuart returned on the second day to tidy up all the electrical cabling, lag the pipe work inside and outside and finally to commission the new system.
Overall, I would highly recommend Total Energy Solutions. Stuart really understands renewables and organises his installations well.

Stuart and his team installed an air source heat pump for us. We got a few quotes and it was fairly priced and we were really happy with the work done. They finished things off to a high standard; above what was necessary for them. For example we had to have some of the wooden floors downstairs up and Stuart employed a joiner as part of it to ensure the floor was relaid properly. Things like that made a big difference to how our home was left afterwards and we would definitely recommend.

Managed to contact Stuart easily and made arrangements to have our boiler serviced. Professional and helpful. Will definitely use again.

Our boiler failed in a particularly cold week in Gullane . Stuart responded very quickly and within 4 days he and his team had installed a new boiler .
Very professional , very good customer service and good value for money . Would thoroughly recommend

We had a new boiler installed and they serviced our gas fire. The team worked from 8am to 6.30pm solidly and the quote supplied was competitive. They were polite and did an excellent job. I would certainly recommend them.

As always, Stuart and his team provided a first class service - which was an unexpected replacement of our large oil fired boiler. All took place when he said it would - made sure we were warm again for Christmas. Thoroughly professional and trust his advice.

Stuart and his team have done amazing job with our small bathroom and installation of the new combi-boiler.

From the first contact they were timely, professional and reliable. They were also very helpful after the work had finished, when we had some questions.

I have had various jobs done by Stuart and his team, most recently a new boiler system and then an electric shower. When I call for help with heating issues Stuart always comes out to help and does the best he can in different situations.

Total Energy Solutions sourced and installed a new boiler for my Mother. She was delighted with the service she received. The upfront communication was clear and simple. The company turned up on time, completed the job efficiently, tidied everything up, and also took the old boiler/all packaging away with them. I would thoroughly recommend Total Energy Solutions.

Less than a week into the Covid19 lockdown and our heating broke. Over the telephone, Stuart very helpfully talked me through trying to reset my oil boiler. He quickly worked out the fault and offered to come and fix it. All Covid19 precautions were clearly discussed before he arrived at the doorstep.
Within an hour my boiler was cleared and working.
A full and regular service arrangement was discussed.
Fab job. We will be using again. Will definitely recommend to others.
Thanks.

Fault with boiler .. no heat or water and freezing conditions - snowing outside! Stuart came the same day, fixed the problem .. brilliant!

Boiler was completely off with no power to the heating and hot water Stuart tracked this down to a faulty hot water valve and replaced it within a day. Excellent service. Absolutely the best for customer service and worked carried out thank you Stuart.

New central heating boiler and new shower installed. Turned up on time and completed the job on time.

Used this company to replace radiators. Very efficient and pleasant engineer; worked quickly and made helpful suggestions. Easy to communicate with Stuart as he answered emails promptly. Very tidy, cleaned up really well. Would definitely use them again.

We had a total bathroom refurbishment plus moving a kitchen radiator. Stuart Edwards was incredibly helpful from the outset, assisting us with planning and working closely with the City Plumbing Supplies team in Macmerry to ensure the new bathroom fixtures met our needs. The members of his team assigned to the job were excellent; three cheers for John and Stuart the joiner! John patiently took out the old bathroom, and together with the two Stuarts, expertly installed the new bathroom.

At every step of the way, the team was helpful, professional and good-humoured. Each day, the workspace was cleared to minimise disruption for our family, we received an update on tasks completed and plan for the following day. The work exceeded our expectations, carried out with an eye for design and attention to detail that we highly commend. All this was achieved within the time Stuart had assigned for the task.

We posted a review in August 2018 after our new boiler was fitted stating that we would contact Stuart again. We're glad we took our own advice, and have no hesitation in highly recommending Total Energy Solutions Scotland.