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Eildon IT Training & Consulting

review stars review stars review stars review stars review stars
 4.9 out of 5 based on 43 reviews and feedback.
Trusted Trader member since 2023.
Eildon IT Training & Consulting
Office 4 Haddington House, 28 Sidegate
Haddington
EH41 4BU
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Business Information

At Eildon IT Training and Consulting, we believe technology should work for you—not the other way around. Based in the heart of Haddington, East Lothian, we provide practical, jargon-free tech support and customised training tailored entirely to your needs.

Whether you want to learn something new, struggling with a stubborn laptop, trying to figure out a new tablet, or navigating a new smartphone, we treat you as an individual. We don't do one-size-fits-all solutions; we take the time to understand your specific challenges and help you get the absolute most out of your devices.

How We Can Help You

From fixing annoying glitches to mastering new digital skills, we’ve helped our clients with just about every tech issue imaginable, including:
• Customized Training: Tailored lessons for Windows and Apple devices, Microsoft Office apps, and more.
• Small Group Training: Interactive, small-group computer training—perfect for learning alongside others in a relaxed environment.
• Account & Password Rescue: Recovering lost passwords and setting up Google, Microsoft, and Apple accounts.
• Tech Setup: Getting new computers up and running and installing the software you actually need.
• Staying Connected: Troubleshooting email issues and mastering video tools like Zoom, WhatsApp, FaceTime, and Teams.
• Digital Creativity: Learning how to safely save, organize, and edit your photos.

Our Support Guarantee: All training sessions come with handy, easy-to-follow notes and 5 days of post-session weekday office support to answer any follow-up questions you might have.

A Stress-Free Environment
We know that trying something new or dealing with tech issues can feel intimidating, no matter your age. That’s why we’ve built an environment designed to put you completely at ease.

Our office and training room are located at Haddington House (28 Sidegate), opening right onto the beautiful, tranquil gardens of St Mary’s Pleasance. It is a stunning, relaxed setting that our clients absolutely love. Step inside, and you’ll always be greeted with a warm welcome, a fresh cuppa, and a slice of cake.

Accessibility Matters: Our space is fully wheelchair friendly with a disabled toilet on-site. When accessed via the gardens, there are absolutely no steps or stairs to worry about.

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Reviews and Feedback

review stars review stars review stars review stars review stars
4.9 out of 5 based on 43 reviews.
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review stars review stars review stars review stars review stars   30th August 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I booked some IT sessions with Alison at Eildon Training to upgrade my computer skills and found it very beneficial. The training was tailored to my specific needs, Alison was very patient and professional, provided detailed training notes and checked understanding.
Alison was warm and friendly and very generous with her time.
I would highly recommend her.

review stars review stars review stars review stars review stars   30th August 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
A complete professional service, Alison made me very welcome with tea/coffee with biscuits too as soon I entered her office, She is a "Whizz" at bringing your Computer back to life and so quickly! Her fingers were so fast at the keyboard putting me to shame. And her fee's are just perfect. As well as a great experience, and I made a new best buddy. I have been "spreading the word to my family and friends
recommending her service. Thanks Alison!
review stars review stars review stars review stars review stars   30th August 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We have used Eildon TI Training and Consulting for a variety of IT training needs, and also to assist with ad hoc IT issues. We would thoroughly recommend Eildon for help and support with IT. Alison is a great trainer, and tailors content to suit your specific requirements.

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