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Eildon IT Training & Consulting

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 4.9 out of 5 based on 26 reviews and feedback.
Trusted Trader member since 2023.

Eildon IT Training & Consulting
Office 1 Haddington House, 28 Sidegate
Haddington
EH41 4BU
07870 298 820
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Business Information

Eildon IT Training and Consulting is based in Haddington, East Lothian, which provides practical, jargon-free computer/laptop/phone/pad fixes and customised training.

All clients are treated as individuals and given personal attention depending upon their own particular IT challenges. Eildon will fix or provide training for any annoying computer problems to help clients get the most from their devices.

Eildon have helped many clients with every imaginable computer issue, including…:

• Providing training on a wide range of computer/IT applications.
• Training on Windows and Apple products and their uses.
• Training on how to use Microsoft products .
• Fixing lost passwords.
• Setting up accounts for Google, Microsoft, and Apple accounts.
• Setting up computers and installing software.
• Getting email working.
• Saving and editing pictures.
• Using video tools like Zoom, What’s App, Facetime and Teams.

All training is accompanied by notes, as well as five working days office hours support for any questions based on the learning session.

The firm’s office and training room is situated at Haddington House at 28 Sidegate, Haddington, which opens onto the glorious gardens of St Mary’s Pleasance. The relaxed ambience of the office and the gardens are a wow factor for many clients. All visitors are welcomed with a cuppa and cake, understanding the importance of making clients feel relaxed, as there are a lot of people, both young and old who may feel nervous, particularly when trying out something new or are unsure of technology.

The office is wheelchair friendly with no steps for clients to negotiate when accessed via the gardens. A disabled toilet is also available.

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Reviews and Feedback

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4.9 out of 5 based on 26 reviews.
Order by:
review stars review stars review stars review stars review stars   5th September 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Alison Low of Eildon IT provided tailored training and IT technical guidance when I was having difficulty. I can now use my laptop with confidence. Excellent service, I highly recommend Eildon.

review stars review stars review stars review stars   31st August 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars
Review Comments
Alison is friendly, approachable and reliable, and has a sound knowledge of computer apps etc. She is able to adapt to her clients' needs.
review stars review stars review stars review stars review stars   30th August 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I had a problem getting scanning documents into a readable format and Eildon Training solved my problem and were of considerable help. I have another problem with PowerPoint and have a session booked to help me with it.
Alison was very helpful and will be in the future.
review stars review stars review stars review stars review stars   30th August 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I booked some IT sessions with Alison at Eildon Training to upgrade my computer skills and found it very beneficial. The training was tailored to my specific needs, Alison was very patient and professional, provided detailed training notes and checked understanding.
Alison was warm and friendly and very generous with her time.
I would highly recommend her.

review stars review stars review stars review stars review stars   30th August 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
A complete professional service, Alison made me very welcome with tea/coffee with biscuits too as soon I entered her office, She is a "Whizz" at bringing your Computer back to life and so quickly! Her fingers were so fast at the keyboard putting me to shame. And her fee's are just perfect. As well as a great experience, and I made a new best buddy. I have been "spreading the word to my family and friends
recommending her service. Thanks Alison!
review stars review stars review stars review stars review stars   30th August 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We have used Eildon TI Training and Consulting for a variety of IT training needs, and also to assist with ad hoc IT issues. We would thoroughly recommend Eildon for help and support with IT. Alison is a great trainer, and tailors content to suit your specific requirements.

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