East Coast Carpets

One of our clients required new kitchen flooring. Once it was ordered the team at East Coast Carpets updated me, contacting me to make arrangement for a suitable date and time for fitting. They were very flexible with fitting dates to ensure I could be there to support our client. The clients floor required some levelling off before the flooring could be laid. Chris the fitter organised this at short notice without any hesitation! I was kept updated at each stage of the process. The new flooring was fitted quickly and our client was delighted with the end result! Once Chris was finished, he cleared away everything ensuring it was safe for our client. Over all very satisfied with the service and quality.

Nice carpets well fitted. Quality job and good value for money.

New flooring all throughout downstairs. Done a superb job and would highly recommend!

East coast carpets in Tranent.. fantastic got my whole house fitted in one day excellent service
Carpets,lino and laminate all fantastic quality..the guy who fitted these was a really nice polite guy who done a great job would highly recommend them

Carpet fitted. Absolutely delighted with service. Original carpet unavailable east coast carpets offered alternatives and had them looked out ready for me to choose. Delivery on time and fitting went without a hitch. Thoroughly recommend.

I ordered a stair carpet from East Coast Carpets, initially salesman Steven, very helpful. We were quoted for the new carpet, underlay and 3 threshold bars. We were told they didnt quote separately for the items, and as we wanted these items, we went ahead and arranged a fitting date. We also arranged for the old carpet to be removed and disposed of at an extra cost. The date arrived, a carpet fitter attended, given covid status, had no face covering, no plastic overshoes and no gloves on. The job was not completed on the agreed date as carpet fitter didn't have the right tools to finish the job. First failure. Second time they came back There was 3 of them in my house, no face covering, no plastic overshoes or gloves. They fitted a new carpet over old underlay,leaving the old carpet lying in my hall, but, surprisingly took the new underlay away. On contacting the shop, and speaking to Steven, I was met by exscuse after exscuse, in fact his after care attitude was uncaring and couldn't care less. The third time they came to my house after several phone calls, a visit to the carpet shop and 3 days later, the carpet was fitted and all with new underlay. I still do not have the threshhold bars, which I paid for and No apology for the poor service or inconvenience. NOT TO BE TRUSTED TRADERS.

Just had Stair Carpet supplied and fitted from East Coast Carpets. First Class customer service again from Steven, Brian & Carpet Fitters. Excellent fitting done throughout and especially on our open and wrap around stairs which were finished to a very high standard. Thank you lads from a very happy customer.

Work was done to a very high standard by Brian and his team, would highly recommend them also great value for money

We had LVT fitted In The Lounge and a new stair carpet, Excellent value, Flooring is very good quality and the carpet fitters are of a high standard, we are very pleased with the finished product. Can’t recommend East Coast Carpets enough.
Great job guys!

Hall and living room carpets fitted fantastic job by Chris and his team first class from start to finnish very pleasant guys spend time with me explaining job as I am recovering from some serious medical conditions just can't thank them enough.
EAST COAST CARPETS 5 *****

Very impressed with the service from ordering landing and stair carpet to the fitting and disposal of old carpet.

East Coast Carpets replaced our front room and dining room carpets and our lino in the kitchen.

Fantastic price, excellent advice on what carpets to buy and the fitting was done extremely quickly, neatly and to a high quality.

The floor coverings themselves are lovely and fitting and underlay were included.

We have 2 more rooms to do and will definitely be using East Coast Carpets again.

Living room carpet, hall, stairs and landing and two bedrooms carpeted. Vinyl for inside backdoor and toilet. All the staff work well together. I am giving East Coast Carpets a very good rating for a local company and a good team.

I purchased a hall, stair and landing carpet. (I have bought all the carpets in my home from this shop) Called the store and Steve arranged an appointment for us to visit the same day. He then arranged for the carpet to be fitted the following day. This was beyond my expectations but I was delighted!. The carpet fitters are polite , efficient and get the job done in no time at all. I am delighted with the service and professionalism of the shop. I would (and have) highly recommend the shop Steve makes buying a carpet very easy and knows his stock.Would not go anywhere else .

Excellent service provided by East Coast Carpets. Excellent advice on which carpet to choose and very efficient carpet fitters also. Would 100% recommend East Coast Carpets (we have already recommended them to friends and family) - we will be using them again to finish off the rest of our house soon!.

I was having a crisis after being let down by another carpet company a day before getting the keys to my new home. I went along to East Coast and within an hour they had went along to my home and taken precise measurements, given me a quote for the type of carpets/vinyl I was after and booked me in for free fitting in a days time. Could not recommend this company enough, they saved the day for me at the last minute. I will always recommend East Coast Carpets to friends and family and would use them again in the future.

Thanks so much!

We needed carpets and lino for 4 bedrooms, stairs and an en-suite bathroom.
All carpets and lino purchased from Steven Thompson at East Coast Carpets following a visit to his shop in Hawthorn Road Prestonpans. His advice and guidance pre-purchase was extremely helpful and as a result we placed an order.
His carpet fitters arrived on schedule throughout and completed the work in an excellent manner. The quality of work was first class. The fitters were very professional throughout.
The invoice for this work was excellent value for money.
We have no hesitation in recommending East Coast Carpets to others.

We had luxury vinyl supplied and fitted. Smashing company to deal with, excellent service and advice, first-class fitters - result, perfect flooring.
Would highly recommend.

We had our living room, kitchen and hallway laminated and all are lovely we are very pleased with it. Thank you to Brian, Lyndsey and Davy (fitter)

Carpets laid on stairs and entire upstairs (landing and three bedrooms) following uplift of existing carpets (very reasonable for uplift and disposal service).
An excellent job done. Friendly and efficient fitters.
Whole thing organised and completed within a week.
Good advice given in the shop and when visited at home.
I intend to use the same company to fit luxury vinyl downstairs.
I am a delighted customer and have no hesitation in recommending this trader.