In association with East Lothian Council
East Lothian
Trusted Trader

East Coast Carpets

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 5.0 out of 5 based on 124 reviews and feedback

East Coast Carpets
Unit B, Northfields Retail Centre, Mid Road
Prestonpans
EH32 9ER
01875 815947
  

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Business Information

East Coast Carpets is an independent provider of carpet fitting services covering East Lothian and surrounding areas.

We also have a shop at 82 High Street, Tranent EH33 1HH. Tel: 01875 898537.

Remember to mention you found us on East Lothian Trusted Trader if you phone up!

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Reviews and Feedback

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5.0 out of 5 based on 124 reviews.
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review stars review stars review stars review stars review stars   1st July 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Can't say enough about this company. Really human approach and customer focussed. Came when arranged. Speedy service and made everything as smooth as possible. Top job. Loved that the guys chatted and laughed whilst they worked. Obviously happy. Super speedy and quality.

Thanks everyone.
review stars review stars review stars review stars review stars   29th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Quick and efficient. Would recommend
review stars review stars review stars review stars review stars   28th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Very friendly carpet fitters. Professional and helpful.
review stars review stars review stars review stars review stars   25th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Quality of this service was amazing. The installing time was crazy quick and both employees were really friendly. Before both Kraft they asked to look at the carpet to make sure I was happy with it which I was.
The reason I have selected a 4 for customer service & reliability was due to not being able to close the bedroom door and it wasn’t until I did some online research to find out that I needed to get a piece from the bottom of the door removed which wasn’t passed onto me. When I called the shop they informed me that I should had been informed but they couldn’t get someone out to me the same day to do this where I then had to pay for an external joiner out with the company to attend same day.

Apart from this issue I would 100% use again and recommend to anyone wanting a fast service, fantastic carpet and friendly staff attending.
review stars review stars review stars review stars review stars   25th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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East Coast carpets supplied and fitted new carpets in our Living room and Hall at the beginning of June. Our experience, from choosing through to fitting was excellent all the way through and I thoroughly recommend them. A special mention for the fitters, Jamie and Ian, who did a superb job quickly and professionally.

review stars review stars review stars review stars review stars   23rd June 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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With the aid of the Prestonpans shop we chose all our carpets and floor coverings for the whole house... the staff's knowledge and assistance were excellent and they were able to answer any questions we had re fitting and future cleaning/maintenance. The fitters, Jamie and Ian worked their socks off to get everything done to the time schedule we had and their work couldn't be faulted.... and they even had a smile. Hats off to them! We were surprised as the prices were much lower than we had expected having used another well know carpet provider for many years. Glad we went local this time ! Would definitely recommend to others.

review stars review stars review stars review stars review stars   22nd June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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From quotation to fitting friendly, courteous and professional at all stages.

Advise given and taken on the best plan of action with the least impact to daily living.
Stairs, top landing, bedrooms, living and dining room all completed in stages.

I would highly recommend East Coast Carpets in Tranent for reasonable price, quality of carpet/underlay and fitting especially David and Conner that completed the job this morning with great attention to detail.

Thank you, I shall look no further in future.
review stars review stars review stars review stars review stars   16th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Went to east coast carpets initially to buy laminate flooring. Was shown Goliath thick cushioned lino. Tried this instead of the flooring. As we had water damage twice in the past this lino would solve the problem without having to renew the whole kitchen as we would just have roll back the lino and when everything had dried out roll the lino back in place. Lino fitted in no time and guys did an great job. Would use again and recommend.
review stars review stars review stars review stars review stars   16th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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The guys came and were curtious and professional all the time. Top quality of work done and the carpet was fitted in no time at all. Given advice on how to care and maintain the carpet. Top job.
We have bought all our carpets from East Coast Carpets for many years now, and also the shop staff are very friendly.
review stars review stars review stars review stars review stars   15th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We had laminate flooring laid throughout our entrance hall, living and dining room. We are really happy with all aspects of the service. The floor looks amazing, a very professional finish and exactly what we were looking for. Good choice of laminate
We also had carpet laid on the staircase and top landing, and were also really happy with this work.
Can't speak highly enough regarding the customer service and workmanship, not to mention a very reasonable price.
We will certainly no hesitation in using East Coast Carpets again and would certainly recommend them to anyone.
review stars review stars review stars review stars review stars   15th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Great carpet fitting by Jamie and Iain! Cheerful, great guys who did a terrific job on our stairway and bedroom. Thoroughly recommend them *****

Good carpet too - thanks Brian.
review stars review stars review stars review stars review stars   12th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Job done efficiently and tidily. Have used before. Will use again. No Worries....

review stars review stars review stars review stars review stars   8th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Absolutely brilliant service we got caravan done will definitely be getting other carpet from yous guys xx the carpet fitters were very friendly

review stars review stars review stars review stars review stars   8th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Great service from start to finish. Good advice given on the product and the fitters we’re great.
Will certainly recommend them to friends
review stars review stars review stars review stars review stars   2nd June 2021
Value of Products/Services or Work Performed: £1 - £1000
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I had a bedroom carpet layed today & they did a fantastic job off it. I will be getting another carpet for my other room it a few weeks & will be getting it for you .

review stars review stars review stars review stars review stars   2nd June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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East Coast fitted all floors in our new house, would highly recommend them, a very professional job and good value for money.
review stars review stars review stars review stars review stars   1st June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service as always. Visited the shop, picked a carpet, chap came to check the measurements and 5 days later, Ian and Jamie arrived and took around half an hour to fit it.

Polite and friendly from shop to fitted. These guys have done 5 rooms for me over the past few years and I'm always happy with the result. The prices are good and the speedy service for fitting is great.

I've always gone back to this shop because there's no reason to go elsewhere.
review stars review stars review stars review stars review stars   28th May 2021
Value of Products/Services or Work Performed: £1 - £1000
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They arrived on time and were fast and efficient did a wonderful job in each room we are delighted
review stars review stars review stars review stars review stars   29th April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Had a full house refit and all done to a very high standard. The guys were fantastic, very efficient, on time and I would highly recommend East coast carpets. I will most definitely use them in the future and recommend to friends and family. Thanks guys !!
review stars review stars review stars review stars review stars   28th April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Brilliant service provided from start to finish, very accommodating around other work being carried out, fitting was great and left very tidy afterwards. Great customer service.

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