In association with East Lothian Council
East Lothian
Trusted Trader

East Coast Carpets

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 4.9 out of 5 based on 134 reviews and feedback

East Coast Carpets
Unit B, Northfields Retail Centre, Mid Road
Prestonpans
EH32 9ER
01875 815947
  

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Business Information

East Coast Carpets is an independent provider of carpet fitting services covering East Lothian and surrounding areas.

We also have a shop at 82 High Street, Tranent EH33 1HH. Tel: 01875 898537.

Remember to mention you found us on East Lothian Trusted Trader if you phone up!

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Reviews and Feedback

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4.9 out of 5 based on 134 reviews.
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review stars review stars review stars review stars review stars   19th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Have had our whole house carpeted/floored over the last few years from east coast Prestonpans, would highly recommend, friendly service and expert fitting.
review stars review stars review stars review stars review stars   10th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Really helpful advice and product range, very happy with our chosen carpet. The fitters were skilled and good to deal with. This is the 3rd carpet we've bought from the shop in Tranent and we're very happy with the service and quality.

review stars review stars review stars review stars review stars   7th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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We bought our carpet from East Coast Carpets in Tranent. Brian came out to measure our stair and he brought carpet samples from the shop. He was very friendly and knowledgeable and managed to get us a time for our carpet to be fitted the next again day. The carpet fitter did a great job. I would highly recommend East Coast Carpets. The lady in the shop was very helpful.

Review Image 1 for East Coast Carpets by Caroline Small Review Image 2 for East Coast Carpets by Caroline Small 
review stars review stars review stars review stars review stars   7th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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I had Lino fitted in the kitchen to replace some badly fitted limo previously. I had problems trying to move my fridge freezer out, the guys that were fitting solved the problem for me, fitted the lino neatly, no air bubbles etc, very good job. Will use again
review stars review stars review stars review stars review stars   4th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Would highflying recommend East Coast carpets - measured, quoted and fitted within 7 days! Fast, reliable and professional service from start to finish!
review stars review stars review stars review stars review stars   7th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Brilliant service from the point of entering the shop to fitting. Over the past couple of years we have purchased carpets for three bedrooms, hall and stairs together with laminate flooring for the entrance hall. The quality of the flooring is fantastic. Superb customer service from Steven and Erica - we'll be back!

Review Image 1 for East Coast Carpets by Catriona McLeod Review Image 2 for East Coast Carpets by Catriona McLeod 
review stars review stars   27th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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I had carpets fitted in my living room, bedroom and hall. Carpets are lovely and the initial customer service was good however the way my flat was left was not okay. Nails just left lying about. The cupboards in the hall where forgotten (simple mistake and was corrected) the cupboards that where done the carpet fitters had left a lot of glue sprayed up my freshly painted walls and skirtings, when asked to fix it they said they didn’t have the stuff in the van but would pop back at the end of the day - never did. There was a large lump in the carpet and when pulled back found 2 bits of wood with nails sticking out. Wouldn’t use again simply as the carpet fitters just didn’t take care/pride in the finished product.

review stars review stars review stars review stars review stars   26th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Needed carpet fitted quickly for father's bedroom. Brian was very helpful and carpet was supplied and fitted within 4days. Very very happy with both quality of carpet and underlay. First class job regarding fitting and done very quickly at a very competitive price. Massive thanks to East Coast Carpets for their help and professionalism on all fronts. Will definately be using you business again and would recommend to anyone.

Well done Brian and his team. Keep up the good work.
review stars review stars review stars review stars review stars   20th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Bedroom carpet fitted, there was a large selection to choose from, excellent service from shop to carpet fitters, on time as promised & completed the job quickly, would definitely recommend to others & would use East Coast carpets again, very satisfied.
review stars review stars review stars review stars review stars   12th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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We had a new carpet fitted in the conservatory. Managed to get a great deal on the price with fitting and the staff within the shop were very helpful, knowledgeable and went out of their way to get us what we wanted. The guys who fitted the carpet were great and professional. I will be back for a bedroom carpet very soon.
review stars review stars review stars review stars review stars   1st July 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Can't say enough about this company. Really human approach and customer focussed. Came when arranged. Speedy service and made everything as smooth as possible. Top job. Loved that the guys chatted and laughed whilst they worked. Obviously happy. Super speedy and quality.

Thanks everyone.
review stars review stars review stars review stars review stars   29th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Quick and efficient. Would recommend
review stars review stars review stars review stars review stars   28th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Very friendly carpet fitters. Professional and helpful.
review stars review stars review stars review stars review stars   25th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Quality of this service was amazing. The installing time was crazy quick and both employees were really friendly. Before both Kraft they asked to look at the carpet to make sure I was happy with it which I was.
The reason I have selected a 4 for customer service & reliability was due to not being able to close the bedroom door and it wasn’t until I did some online research to find out that I needed to get a piece from the bottom of the door removed which wasn’t passed onto me. When I called the shop they informed me that I should had been informed but they couldn’t get someone out to me the same day to do this where I then had to pay for an external joiner out with the company to attend same day.

Apart from this issue I would 100% use again and recommend to anyone wanting a fast service, fantastic carpet and friendly staff attending.
review stars review stars review stars review stars review stars   25th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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East Coast carpets supplied and fitted new carpets in our Living room and Hall at the beginning of June. Our experience, from choosing through to fitting was excellent all the way through and I thoroughly recommend them. A special mention for the fitters, Jamie and Ian, who did a superb job quickly and professionally.

review stars review stars review stars review stars review stars   23rd June 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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With the aid of the Prestonpans shop we chose all our carpets and floor coverings for the whole house... the staff's knowledge and assistance were excellent and they were able to answer any questions we had re fitting and future cleaning/maintenance. The fitters, Jamie and Ian worked their socks off to get everything done to the time schedule we had and their work couldn't be faulted.... and they even had a smile. Hats off to them! We were surprised as the prices were much lower than we had expected having used another well know carpet provider for many years. Glad we went local this time ! Would definitely recommend to others.

review stars review stars review stars review stars review stars   22nd June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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From quotation to fitting friendly, courteous and professional at all stages.

Advise given and taken on the best plan of action with the least impact to daily living.
Stairs, top landing, bedrooms, living and dining room all completed in stages.

I would highly recommend East Coast Carpets in Tranent for reasonable price, quality of carpet/underlay and fitting especially David and Conner that completed the job this morning with great attention to detail.

Thank you, I shall look no further in future.
review stars review stars review stars review stars review stars   16th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Went to east coast carpets initially to buy laminate flooring. Was shown Goliath thick cushioned lino. Tried this instead of the flooring. As we had water damage twice in the past this lino would solve the problem without having to renew the whole kitchen as we would just have roll back the lino and when everything had dried out roll the lino back in place. Lino fitted in no time and guys did an great job. Would use again and recommend.
review stars review stars review stars review stars review stars   16th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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The guys came and were curtious and professional all the time. Top quality of work done and the carpet was fitted in no time at all. Given advice on how to care and maintain the carpet. Top job.
We have bought all our carpets from East Coast Carpets for many years now, and also the shop staff are very friendly.
review stars review stars review stars review stars review stars   15th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We had laminate flooring laid throughout our entrance hall, living and dining room. We are really happy with all aspects of the service. The floor looks amazing, a very professional finish and exactly what we were looking for. Good choice of laminate
We also had carpet laid on the staircase and top landing, and were also really happy with this work.
Can't speak highly enough regarding the customer service and workmanship, not to mention a very reasonable price.
We will certainly no hesitation in using East Coast Carpets again and would certainly recommend them to anyone.
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