In association with East Lothian Council
East Lothian
Trusted Trader

East Coast Carpets

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 5.0 out of 5 based on 106 reviews and feedback

East Coast Carpets
Unit B, Northfields Retail Centre, Mid Road
Prestonpans
EH32 9ER
01875 815947
  

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Business Information

East Coast Carpets is an independent provider of carpet fitting services covering East Lothian and surrounding areas.

We also have a shop at 82 High Street, Tranent EH33 1HH. Tel: 01875 898537.

Remember to mention you found us on East Lothian Trusted Trader if you phone up!

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Reviews and Feedback

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5.0 out of 5 based on 106 reviews.
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review stars review stars review stars review stars review stars   29th April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Had a full house refit and all done to a very high standard. The guys were fantastic, very efficient, on time and I would highly recommend East coast carpets. I will most definitely use them in the future and recommend to friends and family. Thanks guys !!
review stars review stars review stars review stars review stars   28th April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Brilliant service provided from start to finish, very accommodating around other work being carried out, fitting was great and left very tidy afterwards. Great customer service.

review stars review stars review stars review stars review stars   21st April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We had laminate flooring laid throughout our kitchen, hall, living and dining room. We are really happy with all aspects of the service. The floor looks amazing, a very professional finish and exactly what we were looking for. Good choice of laminate and appears really good quality. All round great service and would recommend this local business.
review stars review stars review stars review stars review stars   20th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Had vinyl fitted. Workmanship was excellent!

review stars review stars review stars review stars review stars   19th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Wanted laminate flooring after having to replace after it twice in 3 years. Was suggested to look at goliath padded lino floor covering if we got flooded again it would be easier to roll back floor covering to let everything dry out and put it back again. Cheaper and easier option. The guys did the job in no time and it looks great. Would certainly recommend.
review stars review stars review stars review stars review stars   16th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Another beautiful carpet fitted by East Coast Carpets in Tranent. Truly excellent service from start to finish. Friendly, courteous and professional at all stages - sales to fitting. The attention to detail shown by the fitters was fantastic. Laying a tartan carpet on stairs is not easy! Shop local, you will not be disappointed. Definitely 5*. Thank you.

Review Image 1 for East Coast Carpets by Ali Cameron 
review stars review stars review stars review stars review stars   10th April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I have used East Coast Carpets previously. good choice of carpets, and under felt. Experienced advice regarding best choice for each floor type, etc. Family company also local in East Lothian.

Both currently, and previously, good quality carpet and under-felt, the fitting excellent good fitter, I would recommend this company.

The only slight improvement would be to ensure clear communication with customer if any changes in dates etc. take place. Likewise, during Covid.19 restrictions, co-operation with other trades as regarding keys where empty property.

Would highly recommend, reasonable price for quality of carpets, under-felt, and fitting.
review stars review stars review stars review stars review stars   7th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Courteous,promp,friendly,helpful and great value. Very happy. Excellent carpet supplier and fitter.
review stars review stars review stars review stars review stars   15th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Contacted on the Wednesday, measured on Friday and fitted 2 hours later!! Due to new covid restrictions the carpets had to be fitted before Saturday the 16th Jan.
Fantastic prompt and courteous service in these difficult times!
I can't recommend this company more!
review stars review stars review stars review stars review stars   22nd December 2020
Value of Products/Services or Work Performed: £1 - £1000
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One of our clients required new kitchen flooring. Once it was ordered the team at East Coast Carpets updated me, contacting me to make arrangement for a suitable date and time for fitting. They were very flexible with fitting dates to ensure I could be there to support our client. The clients floor required some levelling off before the flooring could be laid. Chris the fitter organised this at short notice without any hesitation! I was kept updated at each stage of the process. The new flooring was fitted quickly and our client was delighted with the end result! Once Chris was finished, he cleared away everything ensuring it was safe for our client. Over all very satisfied with the service and quality.
review stars review stars review stars review stars review stars   17th December 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Nice carpets well fitted. Quality job and good value for money.
review stars review stars review stars review stars review stars   1st December 2020
Value of Products/Services or Work Performed: £1 - £1000
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New flooring all throughout downstairs. Done a superb job and would highly recommend!
review stars review stars review stars review stars review stars   1st December 2020
Value of Products/Services or Work Performed: £1001 - £5000
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East coast carpets in Tranent.. fantastic got my whole house fitted in one day excellent service
Carpets,lino and laminate all fantastic quality..the guy who fitted these was a really nice polite guy who done a great job would highly recommend them
review stars review stars review stars review stars review stars   30th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Carpet fitted. Absolutely delighted with service. Original carpet unavailable east coast carpets offered alternatives and had them looked out ready for me to choose. Delivery on time and fitting went without a hitch. Thoroughly recommend.

review stars review stars   20th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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I ordered a stair carpet from East Coast Carpets, initially salesman Steven, very helpful. We were quoted for the new carpet, underlay and 3 threshold bars. We were told they didnt quote separately for the items, and as we wanted these items, we went ahead and arranged a fitting date. We also arranged for the old carpet to be removed and disposed of at an extra cost. The date arrived, a carpet fitter attended, given covid status, had no face covering, no plastic overshoes and no gloves on. The job was not completed on the agreed date as carpet fitter didn't have the right tools to finish the job. First failure. Second time they came back There was 3 of them in my house, no face covering, no plastic overshoes or gloves. They fitted a new carpet over old underlay,leaving the old carpet lying in my hall, but, surprisingly took the new underlay away. On contacting the shop, and speaking to Steven, I was met by exscuse after exscuse, in fact his after care attitude was uncaring and couldn't care less. The third time they came to my house after several phone calls, a visit to the carpet shop and 3 days later, the carpet was fitted and all with new underlay. I still do not have the threshhold bars, which I paid for and No apology for the poor service or inconvenience. NOT TO BE TRUSTED TRADERS.
review stars review stars review stars review stars review stars   17th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Just had Stair Carpet supplied and fitted from East Coast Carpets. First Class customer service again from Steven, Brian & Carpet Fitters. Excellent fitting done throughout and especially on our open and wrap around stairs which were finished to a very high standard. Thank you lads from a very happy customer.
review stars review stars review stars review stars review stars   16th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Work was done to a very high standard by Brian and his team, would highly recommend them also great value for money
review stars review stars review stars review stars review stars   13th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had LVT fitted In The Lounge and a new stair carpet, Excellent value, Flooring is very good quality and the carpet fitters are of a high standard, we are very pleased with the finished product. Can’t recommend East Coast Carpets enough.
Great job guys!
review stars review stars review stars review stars review stars   10th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Hall and living room carpets fitted fantastic job by Chris and his team first class from start to finnish very pleasant guys spend time with me explaining job as I am recovering from some serious medical conditions just can't thank them enough.
EAST COAST CARPETS 5 *****
review stars review stars review stars review stars review stars   4th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very impressed with the service from ordering landing and stair carpet to the fitting and disposal of old carpet.
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