EMS Plumbing Contractors

We had our drains and sink blocked and backfilling from the rain, and it was an emergency issue that I called about on Monday afternoon. The team were very prompt at responding, gave me an arrival slot, came to the house the very next morning, on time and helpful. They were then able to fix the pipes that afternoon, explained the issue clearly, patiently answered all my questions and the issue appears to be resolved. Very helpful and exactly what you want from someone in this situation!

Great service from EMS, initially spoke to Ray who was extremely helpful, arranged a time to get someone to come out to help unblock a garden drain, Stuart the drainage engineer came out a couple of days later on time to unblock the drain, job done well and very quickly,Stuart did a great job very professional and cheerful guy who gave an easy to understand explanation on why the blockage happened and how to avoid it happening again. Would definitely recommend this company.

Excellent communication throughout while dealing with a simple job but complicated interaction with the council. Ray and team went out of their way to review and understand the job before proceeding.

Ray was very quick to respond to my initial enquiry, and clearly outlined the pricing and availability for coming out. As our situation wasn't an emergency, Ray's team were able to come out the next day and cleared the blockage in our internal drain within 10 minutes. The member of the team carrying out the work was very professional, kept the place tidy, and explained the issue and the solution. I would certainly not hesitate to use EMS plumbing contractors again.

Incredibly quick response. I emailed at 7pm last night about a blocked pipe, got a call this morning to arrange a visit today and the problem was sorted by lunchtime! Would highly recommend.

We used EMS Plumbing Contractors early in the year for two separate (unrelated) blocked drain issues. Both times Ray responded quickly to the initial inquiry and gave clear information about the cost and timeline. Both issues were sorted quickly by Stewart who was great about explaining what he was doing and the likely causes of the problem. Would definitely use again!

Our external drains were backed up with sewage. EMS were quick to respond and send out someone who unblocked the drains in no time at all. Very happy with the service.

Clearing blocked drain.
Excellent service.
Job done swiftly and efficiently
Would certainly use services again and recommend to others.

Really great service the three times we've used EMS. They're friendly, come out quickly and are keen to make sure we're happy with the work. They've solved our problem every time.

I had a blocked external drain. The blockage was causing waste to come back up all the drains into my garden. EMS dispatched Stewart, a drain clearance specialist. Appointment was for 9 and he showed u[p at 8:50. The manhole cover in the property, which should have given access to the main outlet was not obvious so Stewart explored a few other options before dispatching the pressurised drain snake down one of the main soil pipes. It cleared the blockage immediately. He cleared up efficiently and hosed some of the waste off my garden back into the drainage system. He was friendly and efficient and did exactly what was required by 9:40. The price was pretty much the same for the other options I explored.

Had blocked drains from kitchen and contacted EMS Plumbing. I initially left a voicemail but within 5 minutes Ray returned my call and arranged for an engineer, Stewart to come the following morning. Stewart was great (he even took his shoes off to get into the house as it was raining outside and didn't want to get my house dirty!), and the blockage fixed without issues. Great professional service I'd recommend. Thank you.

Had an issue with blocked drains so got in contact. Very quick response to the initial enquiry, quick follow up and visit, problem solved quickly and efficiently. Quite high initial call out charge but worth it for speed and efficiency of service.

Had blocked drains from toilet. Spoke to Ray who was great to deal with & engineer Stewart on site that morning. Cleared blockage all good. Great professional service I'd recommend

I originally got in touch to get a quote regarding a blocked drain issue we were having. After getting clear information about the cost, Simon came out very quickly and resolved the issue within 30 mins. He was also very polite and friendly throughout the visit, keeping me in the loop with how the work was progressing.

Had to get a new bolt replaced in the access cover of a downpipe. Part of the shank had broken off in the past and was allowing water to escape.
Ray has always been reliable and given good advice and I know I can trust his team to do great work.
Norrie carried out the job today which was quite tricky . Thanks Norrie
and all at EMS.

24 and 25 September work done. Tricky job as had a seriously blocked old pipe full of gunk. Ray was brilliant at organizing and coordinating the complex job and his team members Norrie and Gary stuck at the job until it was done. Brilliant service and will use again as needed. Highly recommend

EMS plumbing carried out a repair to an underground drainage pipe in the tenement, as well as a cctv inspection of a downpipe.
Very pleased indeed with the quality of workmanship, knowledge and attention to detail.
Ray communicated quickly to the job needing done and was able to match the price of another contractors quote, doing a job that was long overdue for repair. Great communication too.
The site was left tidy and I would certainly recommend and use again.

Contacted about a blocked interior drain. Fast and efficient communication to arrange someone to take a look. A mechanical drain snake was used to clear the pipes. Stewart was very polite and great at explaining what he was doing and why. Would definitely use again in case of future issues.

I was so impressed with the speed and efficiency that my drainage issue was dealt with. I will definitely be using EMS in the future for any plumbing or drainage issues. Thanks again to Ray and his team for their brilliant service.

The engineer was excellent. Our sink was slow draining and water was coming up in the shower room.
Problem was fixed in 15 mins. Fast efficient reliable. Would use again.