In association with Fife Council
Fife
Trusted Trader

The Heat Network Ltd

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 5.0 out of 5 based on 30 reviews and feedback.
Trusted Trader member since 2024.

The Heat Network Ltd
Unit 33, 15 Pitreavie Court
Dunfermline
KY11 8UU
01383 660098
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Business Information

Heating Your Home Should Be Easy. With The Heat Network, It Is.

When plumbing and boiler problems strike your Dunfermline home, you need someone you can trust to fix it right the first time. At The Heat Network, we're that trusted family business you can count on. Led by Philip Jones with over 20 years of experience, our Gas Safe registered team has been keeping Fife households warm, safe, and stress-free for more than six years.

We're not just another plumbing and heating company – we're your neighbours, and we genuinely care about getting your home back to normal without the sales gimmicks or last-minute add-ons that frustrate homeowners.

Based right here in Dunfermline, we've built our reputation on honest service, transparent pricing, and the kind of reliability that comes from being a true family business. When you call us, you're not just getting a plumber – you're getting a neighbour who stands behind our work with our family name.

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Welcome to The Heat Network | Your Local Heating Experts in Dunfermline & Fife
Welcome to The Heat Network! We’re your local boiler experts, based in Dunfermline and serving homes across Fife.

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 30 reviews.
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review stars review stars review stars review stars review stars   22nd September 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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I recently had my boiler and tank serviced by Jones Heating and was impressed with their professionalism and efficiency. Philip was punctual, knowledgeable, and explained everything clearly. The service was thorough and I’m very satisfied. I would highly recommend Jones Heating for anyone needing reliable boiler and tank maintenance.

review stars review stars review stars review stars review stars   18th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Jones Heating serviced my system boiler and cylinder , and diagnosed and repaired a fault on my cylinder. The engineer was punctual and well-organised, and provided a thorough and efficient service at a fair price and in a professional manner.

review stars review stars review stars review stars review stars   3rd August 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Absolutely brilliant and efficient service. Highly recommend and will definitely be using again.
review stars review stars review stars review stars review stars   31st July 2024
Value of Products/Services or Work Performed: £1 - £1000
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I would recommend Jones Heating who provided friendly and helpful customer service. We had an issue with our boiler making a whistling noise, they were quick to respond to our message and resolved the issue promptly. They even fixed the water pressure in our shower while visiting as we mentioned it was a problem even though we had not logged a call specifically to fix this issue. Really appreciate them going over and above to help.
review stars review stars review stars review stars review stars   31st July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
Two separate occasions, one to solve a header tank leak and one to solve a hot water system not working.

On both occasions the problem was quickly identified and was completely resolved.

Our whole interaction was efficient , organised and friendly.
Most definitely one of the best traders we have ever used, we have no hesitation in recommending or reusing.
review stars review stars review stars review stars review stars   30th July 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Replaced boiler in house. Replaced radiator in a bedroom. Advised of what type of boiler we needed. Came back to make certain all work was done. Quote was very good.Quality of work excellent.Explained everything clearly and patiently. Back up service excellent. A pleasure to have in our home.

review stars review stars review stars review stars review stars   30th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Following some recurring problems with new boiler (fitted badly by another company!) I was recommended Philip by a number of neighbours. He came same day to fix the immediate issue and returned a week later to do the permanent work to repair. Extremely professional, tidy and transparent in billing. No further problems with my boiler now. He will now be my go to for my annual servicing etc

review stars review stars review stars review stars review stars   21st July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Nice person, trustworthy had his custom for years and reliable.
review stars review stars review stars review stars review stars   16th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Boiler fan replacement.

review stars review stars review stars review stars review stars   15th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Phil turned up when promised. He located the problem quickly, explained the costs throughly. Fixed the problem and explained by boiler system to me., highlighting the override switch I was unaware off.

Would use again for sure, will be getting my annual service completed by him in future.

Thank you for the outstanding service.
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