In association with Fife Council
Fife
Trusted Trader

Case Study - Fife Pest Control Services

Tuesday 02 October 2018

Fife Pest Control Services, a Trading Standards vetted Fife Trusted Trader
Andrew Stewart is the owner of Fife Pest Control Services, which he started in 2012. As full members of the British Pest Control Association and BASIS PROMPT Pest Controllers register, Fife Pest Control Services covers everything from fleas to rabbits.

Fife Pest Control Services has been a Trusted Trader since 2017, following successful completion of the Trading Standards vetting process that he describes; “As expected, with a thorough history and background check.”

Andrew’s main motivation for joining Fife Trusted Trader was; “To show our customers that we are part of a trusted and well vetted organisation”, and here at Trusted Trader we were pleased to hear from Andrew that “to date, Trusted Trader has been everything we hoped for and we hold our heads high when displaying the Trusted Trader logo.”

Fife Pest Control Services at a glance
  • Based at Crossford near Dunfermline, covering Dunfermline, Kirkcaldy, Glenrothes, Cupar, Leven and most of Fife
  • Started by owner Andrew Stewart in 2012
  • Wasp nest removal, rat and mouse control, bees, feral pigeons, grey squirrels, fleas and bed bugs
  • Domestic, commercial and agricultural work, including farm, field and woodland pest control
  • Rated 5.0 out of 5 from 81 verified customer reviews on the Fife Trusted Trader scheme
  • A Fife Trusted Trader since 2017. The business and its owners have been vetted by Trading Standards
As well as making sure that the Trusted Trader logo is on all his marketing literature, website and vans, Andrew has also benefited from an increase in customers;

"work has definitely come our way because of being a trusted trader member".


He believes this is because “customers know that with a Trusted Trader they will get 100% honesty and reliability.”

Another benefit of the scheme for traders is that they have a dedicated admin team at the end of the phone to contact at any time if they need help or guidance, a service that Andrew describes as “there to help, as well as being prompt to help with any issues.”

Andrew summed up his membership on Fife Trusted Trader; “The Trusted Trader scheme was one of the best marketing decisions Fife Pest Control Services made and logos are displayed on our website and our vans with pride.”

Andrew Stewart
Fife Pest Control Services

Services and areas covered

Fife Pest Control Services works from Crossford, just outside Dunfermline, and covers Dunfermline, Kirkcaldy, Glenrothes, Cupar, Leven, Lochgelly, Cowdenbeath, Burntisland, Dalgety Bay, Markinch and most of the wider Fife area. The listed services include wasp nest removal, rat and mouse control, bee control and re-homing, feral pigeon control, grey squirrel management, and pest control contracts for farms and businesses.

The range of pests treated goes well beyond the usual call outs. Alongside rats, mice and wasps, the business deals with bees, feral pigeons, grey squirrels, ants, fleas, bed bugs, cockroaches and moths, as well as rabbits, deer and other woodland and forestry pests. That mix is what sits behind Andrew's description of a company that covers everything from fleas to rabbits.

Domestic, commercial and agricultural work

Work is split across three sectors. Householders make up the domestic side, businesses take out commercial contracts, and the agricultural side covers farms, golf courses, poultry units and woodland management. The company lists PROMPT and SALSA approval for work with food and drink producers, and membership of the NPTA, alongside the British Pest Control Association and BASIS PROMPT memberships Andrew mentions above. A 24 hour service is available by appointment, on top of standard weekday hours.

Common questions

What does Trading Standards vetted mean?
The business and its owners have been vetted by Trading Standards before being admitted to the scheme, and Fife Pest Control Services has been a member since 2017. Trading Standards vet the business and its owners, they do not check, inspect or approve the quality of the work carried out.

What areas does Fife Pest Control Services cover?
The business is based at Crossford near Dunfermline and covers Dunfermline, Kirkcaldy, Glenrothes, Cupar, Leven and most of the Fife area.

What pests does Fife Pest Control Services deal with?
Everything from fleas to rabbits, including wasp nests, rats, mice, bees, feral pigeons, grey squirrels, bed bugs and moths, plus farm, field and woodland pest control for agricultural customers.