In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Case Study - S and W Property Solutions Edinburgh

Thursday 23 January 2020

From a handyman round to a full property solutions business


S and W Property Solutions Edinburgh, a Trading Standards vetted Edinburgh Trusted Trader
10 years in the industry has seen Stephen and Wendy Anderson grow their former handyman business into a much larger entity that tackles everything from large landscaping and roofing to building works.

Although their business was in good shape, they decided to join Trusted Trader and take advantage of the credibility that it offers, as “Visitors to the website know that all the Traders on there are good quality and have been thoroughly vetted”.

Even after only a year, Stephen and Wendy were delighted with the impact that it has had on their business: “Due to the volume of work generated by Trusted Trader, we are now looking to take on another member of staff”.

S and W Property Solutions Edinburgh at a glance
  • A family run business based at Castleview Drive in Edinburgh, covering Edinburgh and the surrounding areas
  • Started as a handyman business and grew into landscaping, roofing and building works
  • Property maintenance and repairs, landscaping, paving and groundworks, decking, fencing, joinery, flat roofing, exterior painting and power washing
  • SEPA registered, covered by public liability insurance, and all work guaranteed
  • Rated 5.0 out of 5 from 106 verified customer reviews on the Edinburgh Trusted Trader scheme
  • An Edinburgh Trusted Trader since 2019. The business and its owners have been vetted by Trading Standards

“Around 25%-30% of my business is now generated through the scheme”


S and W Property Solutions Edinburgh have fully embraced the scheme and are displaying scheme logos on their vehicles as well as contacting the dedicated Admin Team whenever needed. In terms of a new Trader’s first few months on the scheme, S & W’s experience could not have been better.

Stephen and Wendy’s advice to anyone who is not currently a Trusted Trader? “You must give it a try. This was one of S and W Property Solutions Edinburgh’s best marketing decisions”.

Services and areas covered

The service list on the S and W Property Solutions Edinburgh Trusted Trader profile is a long one, and it reflects how far the business has come from that original handyman round. It takes in property maintenance and repairs, household maintenance, landscaping and gardening, block paving and slabbing, groundworks, stone wall building and garden walls, brickwork, decking and composite decking, fencing, sheds, joinery services, flat roofing, exterior painting, power washing and general building work. On the garden buildings side the business also builds custom summerhouses, sheds and garden offices, and can arrange insulation and electrical installation for outbuildings.

The work is not limited to private homes either. The business lists guest houses, pubs, offices, commercial property, landlords, letting agents and property factors among the customers it works for, and it quotes for jobs as well as offering hourly and daily rates. Customers who prefer to buy their own materials can have those fitted. The business is SEPA registered, is a member of the Dementia Friends Association, carries public liability insurance, and guarantees its workmanship, returning at no charge to put right anything a customer is not completely happy with.

Where the business is today

S and W Property Solutions Edinburgh joined the Edinburgh Trusted Trader scheme in 2019, and in the years since it has built up 106 verified customer reviews on its profile at an average of 5.0 out of 5. The scheme is backed by Trading Standards, supported by Police Scotland and run in association with the City of Edinburgh Council, and the business and its owners have been vetted by Trading Standards. Reviews on the profile are only published once the customer and the job have been checked, which is what makes the score on the profile worth reading.

Stephen and Wendy Anderson
S and W Property Solutions Edinburgh

Common questions

What does Trading Standards vetted mean?
The business and its owners have been vetted by Trading Standards before being admitted to the scheme, and S and W Property Solutions Edinburgh has been a member since 2019. Trading Standards vet the business and its owners, they do not check, inspect or approve the quality of the work carried out.

What areas does S and W Property Solutions Edinburgh cover?
The business is based at Castleview Drive in Edinburgh and covers Edinburgh and the surrounding areas.

What services does S and W Property Solutions Edinburgh offer?
Property maintenance and repairs, landscaping and gardening, block paving, slabbing and groundworks, stone wall building and garden walls, brickwork, decking and composite decking, fencing, sheds, joinery, flat roofing, exterior painting, power washing and general building work.