In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Mitchell Roofing

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 5.0 out of 5 based on 71 reviews and feedback
Trusted Trader since 2015

Mitchell Roofing
113 Captains Road
Edinburgh
EH17 8DT
0131 666 0075
07768 695 261
  

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Mitchell Roofing draw on over 30 years of experience in the roofing industry to provide a range of quality roof services for a broad client base in Edinburgh & Livingston.

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Reviews and Feedback

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5.0 out of 5 based on 71 reviews.
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review stars review stars review stars review stars review stars   8th October 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Had 2 chimneys removed and exposed roof re-slated, dormer flat roof stripped and re-layered, all 4 ridges removed and replaced with modern dry-fit system. Also all missing/slipped slates re-seated/replaced. Some minor repairs to existing cast iron rhones and down pipes also done.

From the moment Jackie and his brother Harry came round to survey the job I had "good vibes". I have had previous roofing work done on my property (totally different part of roof to current job) and actual roofers doing the job seemed much less experienced than the man who did the survey and prepared the quote. Jackie assured me he would be present on site every day during the work and indeed he was (sometimes for an hour or so; sometimes all day working with the rest of the team).

This company seems to be based around 2 brothers and their respective sons. All seem very capable roofers and clearly they all "pull in the same direction". Nothing was subcontracted except the scaffolding and even then the scaffolder told me later, when he returned to dismantle the scaffold that he had been doing scaffolding for the Mitchells for about 20 yrs. It says a lot to me that this is the case. This is not a "fly by night" set up.

Work was done to a very high standard. The whole team was always friendly and considerate. They tidied up at the end of each day and always kept me up to speed with the work as it progressed.

I cannot recommend this team (and I use that term rather than "company" deliberately as they do seem to be a true team; not just a bunch of semi-independent people) highly enough. Having had the work done I would not use any other roofers in the future.

The only thing I don't know is whether I could have got the work done more cheaply. I only got one quote (Mitchell's) and I went with that because it seemed more or less in line pro rata with what I paid several years ago and because the vibes seemed so good. Even if it could have been done a bit more more cheaply it would have had to have been one heck of an outfit to do the work any better. So overall I am more than satisfied.........generally speaking "you gets what you pays for". I had a good job done for what I consider a fair price.
review stars review stars review stars review stars review stars   6th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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It was such a good experience with this company.

A very good job done by very nice people. An excellent experience. It is very rare these days to deal with a company who were so pleasant from start to finish and who made the whole experience so easy.

If we need roof work done again, we won’t hesitate to get in touch with them and can highly recommend them..
review stars review stars review stars review stars review stars   17th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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We've had Jackie and the team looking after our roof for years and they're incredibly reliable. We appreciate the honest conversations about the work that needs to be done and then the prompt and thorough service when it's carried out. The last job we had totally sorted a long-standing, but occasional, leak and was very competitively priced.
review stars review stars review stars review stars review stars   14th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Repairs to roof. I had tried various firms who either failed to follow up after assessing the job or said they were too busy. Mitchell Roofing were recommended by a friend and they did not disappoint. Excellent in every respect. Very professional. And the final bill was less than the original estimate! Would definitely use them again and highly recommend.
review stars review stars review stars review stars review stars   2nd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Following a torrential rain shower on August 9th - during which we had water leaking into our bedroom - Jackie and Harry came to inspect the damage as promptly as they could, given the demands on them from others who were doubtless in a similar situation. They were very professional from the outset, handing me a business card as soon as I opened the door. Jackie went on to our flat roof, found the source of the leak at the side of the dormer window and re-positioned the roof flashing which had slipped out of place. They were in our house for about 15 minutes but would not take any payment for this! I was very impressed and very grateful. Needless to say the firm is highly recommended and I will not hesitate to call on Jackie and Harry again. So far all is well but the roof will only really be tested when we have another very, very heavy shower!
review stars review stars review stars review stars review stars   5th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very reliable and trustworthy. They do not overcharge and guarantee work. Quick to respond and attend. Would thoroughly recommend.
review stars review stars review stars review stars review stars   2nd February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Mitchell roofing have carried out different repairs on my flat roof over the years and I have always found them to be very trustworthy and reliable. Mr Mitchell even came out recently to do a repair and, due to it being minor, wouldn't take any payment. I would definitely recommend Mitchell roofing for any work needed.
review stars review stars review stars review stars review stars   17th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Just wanted to say a huge thank you to Mitchell Roofing as my Mum who is in her 70’s called out Mitchell Roofing after she had water damage to her bedroom ceiling. Jackie from Mitchell Roofing attended and discussed what was wrong and fixed her roof and would not take any money. Not very many tradesman would have done that and although it was only two tiles needing fixed can’t believe how nice he was to my mum. Clearly a very honest and trustworthy tradesmen who I will definitely use in the future and highly recommend. Thank you
So much.
review stars review stars review stars review stars review stars   5th December 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Various leaks repaired that were due to negligent work by previous roofers. But also a very awkward and unusual flat roof repaired and left in much better condition than it has ever been.
It has all been tested, in one day, by 3 inches of snow followed by several hours of driving rain, during which I watched the damp patches drying up.

review stars review stars review stars review stars review stars   20th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Mitchells have carried out works for me a number of times over the years. They provide a very efficient and effective service at good value, and they are extremely friendly and approachable. I definitely recommend them.
review stars review stars review stars review stars review stars   3rd August 2020
Value of Products/Services or Work Performed: £1 - £1000
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So delighted to find a roofer who contacts you when he says he will, who comes when he says he will and completes the job perfectly . It’s wonderful to find someone who is so reliable and trustworthy and we wouldn’t hesitate to use him again.

review stars review stars review stars review stars review stars   26th July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Great communication from a company where customer satisfaction is a priority. Have used in the past and will definitely use again. Work completed promptly and to a very high standard. Reliable and great value for money. A pleasure to deal with and highly recommend.
review stars review stars review stars review stars review stars   26th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Like the other reviewers, we are very happy with Mitchell Roofing. Our roof has posed a few problems in recent years and Jackie and his team are always prompt in coming round to sort it out, and to follow up with any aftercare required. Good work, good customer service, very professional. We would (and do) recommend them.
review stars review stars review stars review stars review stars   20th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Mitchell roofing on behalf of my 90 year old mother in law who was in total isolation due to the Corona Virus and who had a slate missing from her roof.

Mr Mitchell responded very quickly and not only replaced the slate but also checked the roof for any other problems and removed some debris from the roof gutters.

The service provided and cost for the job were amazing and I would have no hesitation in recommending Mitchell Roofing to other potential customers.

Thank you Mr Mitchell for your excellent service at this particularly difficult time.
review stars review stars review stars review stars review stars   17th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Mitchell Roofing was an excellent service. Very quick to reply to my initial message. Called to arrange an appropriate time and day to visit. Arrived on time. Identified the issue eland subsequently carried out the work there and then! I would use the service again!! Thanks again

review stars review stars review stars review stars review stars   28th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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I asked for advice about whether I needed repair work done on cracked roughcast on the front and back of my house. They called me to arrange a visit quickly, came when they said they would, arrived with proof of who they were, and after assessing the cracks I was concerned about they actually advised me that I didn't need major work done and gave me advice on how to do the minimal repair work needed myself. Incredibly helpful and very professional, if I need any further work on the roof or building I'd definitely be contacting them again.

review stars review stars review stars review stars review stars   20th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Once again fast and efficient service by the team. Can’t praise them highly enough. Would definitely recommend them
review stars review stars review stars review stars review stars   15th December 2019
Value of Products/Services or Work Performed: £1001 - £5000
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We highly recommend Jackie Mitchell and his professional team of men as we are very pleased with the repairs they carried out on our roof, fixing the 4 separate leaks we had coming into our house. Contacting us afterwards to make sure they'd got all the leaks (which they had), and all was well after the first heavy rain and wind since the repair.

We are so glad we read the previous good reviews and contacted them ourselves as a result.
review stars review stars review stars review stars review stars   15th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Flashings, slates and large felt roof area repaired, all to an excellent standard using high quality materials and real personal commitment to delivering a top quality job. 100% satisfied, unlike other previous contractors. We would never use anyone else now!
review stars review stars review stars review stars review stars   30th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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After contacting many Edinburgh roofing companies and failing to get any to come and repair my roof, I was delighted when Jackie Mitchell from Mitchell Roofing arrived on time and in person and gave me a quote. His men arrived on time on the day and did a fantastic job repairing my old leaky roof. The men were polite and worked quickly and efficiently and their standard of work was second to none. They left leaving no mess and a perfect leak free roof after replacing many slates and adding lead flashings front and back. I can, with complete honesty highly recommend this company and I will only use Mitchells in the future.
Many thanks to Jackie Mitchell and his team....I can now sleep at night!!
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