In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

HiSolution Rope Access Edinburgh Ltd

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 48 reviews and feedback
Trusted Trader since 2019

HiSolution Rope Access Edinburgh Ltd
12B Sighthill Avenue
Edinburgh
EH11 4QS
0131 460 8373
  

Trade Associations

Trade Association Membership

Images and Photographs

Select any image to see a larger version.
Image 1 for HiSolution Rope Access Edinburgh Ltd Image 2 for HiSolution Rope Access Edinburgh Ltd Image 3 for HiSolution Rope Access Edinburgh Ltd Image 4 for HiSolution Rope Access Edinburgh Ltd Image 5 for HiSolution Rope Access Edinburgh Ltd Image 6 for HiSolution Rope Access Edinburgh Ltd

Business Information

From gutter cleaning to slate work, from downpipe painting to leak investigation and tracing, we use rope access techniques combined with solid roofing and building skills to provide a comprehensive range of roofing services - no scaffolding required.

Ask for an estimate and see the difference rope access makes to price, timing and convenience. We will come back to you within 24 hours of your leaving a message, often sooner.

Safety on-site, both of our crews and any third parties, is paramount. That’s why our work area will be appropriately secured and clearly marked as necessary.

HiSolution is fully insured against accidents at work. We also carry third party insurance for up to £2,000,000

Nothing is more important than health and safety. Correctly employed rope access techniques have an exemplary safety record, significantly better than the traditional construction industry and we train all our team members to professional rope access standards.

We know how important peace of mind is for avoiding stress and worrying about things going wrong again. That’s why I want to reassure you: HiSolution is accredited by leading schemes for traders and construction companies:

CHAS, the Contractors Health and Safety Assessment Scheme, which ensures our health and safety procedures conform to strict standards

Edinburgh Trusted Trader, the official list of vetted traders, backed by The City of Edinburgh Council and supported by Police Scotland.

Trader Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 48 reviews.
Order by:
review stars review stars review stars review stars review stars   30th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Artur Pawlak and his HiSolution "spidermen" team were approached to conduct an annual survey & repair of the slates in our Category-A, 200-year-old, 5-storey, 10-property tenement. They also checked all the above-ground gutters and external downpipes (a couple of which were leaking), plus checked and cleared the accessible gullies at ground level.

They repaired all the damaged slates as necessary, replaced some sections of cracked downpipe, sealed any joints that were in poor condition, and did the necessary with the gullies.

HiSolution were very well organised and clear about all the arrangements, before and during the work: from estimating and quoting, scheduling the work, carrying out the work, and following up with an "after sales" checkup inspection with me, including on the roof (a slightly scary experience for me!).
They also supplied numerous before & after photos of different aspects of the project.

Apart from their open and transparent management of the work, a great benefit of their method of using rope access is that it doesn't require the erection of expensive scaffolding, which saves LOTS of money, without any loss of quality of workmanship.

I would thoroughly recommend them.
review stars review stars review stars review stars review stars   23rd March 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Artur checked my roof and an area where a leak had occurred and seems to have resolved the problem by placing new tiles. All gutters cleaned out. The roof was
inspected for any visible signs of a future problem. Extremely happy with the work and excellent efficient repair.
review stars review stars review stars review stars review stars   24th December 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I had them remove the moss from my roof.
Friendly people.
Fair Price.
Respectful of the working dates.
Work brilliant, clean and beyond expectation.
Photo provided will show you my roof compared to my neighbour after the work complete.


would recommend without hesitation

Review Image 1 for HiSolution Rope Access Edinburgh Ltd by Mathieu Guettier 
review stars review stars review stars review stars review stars   2nd December 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We live in a top floor flat and had water coming in through the roof of our tenement after a bad storm in October. We have used HiSolution several times over the years for roof repairs and always find them to be reliable and reasonably priced. In this instance they inspected the roof and provided photos of the areas where there were problems and then came back as arranged to fix missing roof slates and clear debris from the rhones.
We were very happy with the service provided.
review stars review stars review stars review stars review stars   1st December 2020
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We had three different pieces of work covering replacing rotten woodwork surrounding a dormer window and repair and replacement of features of the rook.
From quote to completion, Artur and his team at HiSolution delivery excellent quality workmanship in a highly professional manner. At every stage they thoroughly explain the issues and solutions and do exactly what they say they will do and do it on time. A great service, one I have recommended to neighbours without hesitation and will continue to use in the future.

review stars review stars review stars review stars review stars   10th August 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Annual maintenance of our tenement roof. We have been using them for several years now and they are always thorough, efficient, friendly, and on time.

Review Image 1 for HiSolution Rope Access Edinburgh Ltd 
review stars review stars review stars review stars review stars   6th August 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Emergency repair of guttering.
Excellent service promptly and efficiently carried out.

review stars review stars review stars review stars review stars   3rd August 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Leaking Roof repaired . After the first visit there was still a problem, as the cause of the leak was difficult to diagnose. HiSolution visited promptly afternoon after having being told of the problem and carried out further analysis on one day and work on another day. HiSolution charged nothing more than the original quote and refused to be paid until the repairs to the roof had been tested by three days of heavy rain.

review stars review stars review stars review stars review stars   3rd July 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Leak repaired on chimney stack, moss removal from roof, installation of dry verge system, replacement of front guttering, realignment of rear guttering, repair to garage fibreglass roof and cleaning of existing front and rear facia boards. Artur and his merry team were very professional. The work was completed quickly with the minimum of fuss. They carried out all the work without the use of scaffolding. The other quotes I received all included the cost for scaffolding which can be very costly. All in all I would highly recommend Artur and his team to any one that wants work carried out competitively priced and to an extremely high standard. I would have no hesitation in using Hisolution again..
review stars review stars review stars review stars review stars   1st June 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Artur replaced a section of cast iron drain pipe on the back of our house.

Very reliable & courteous. Would definitely recommend.
review stars review stars review stars review stars review stars   27th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Superb workmanship, friendly, prompt service. Worth every penny!

Thank you Artur
review stars review stars review stars review stars review stars   16th May 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Artur replaced the slates on the roof and repaired a leakage. He was always punctual, reliable and availabe when I contacted him. His work was great and he charged a fair price. He is a very skilled tradesmen.
review stars review stars review stars review stars review stars   13th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent service and workmanship from Artur and colleagues. Trusted and reliable people - highly recommended.
review stars review stars review stars review stars review stars   3rd May 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Repair to leaking roof.I appreciated that Artur came when he said would and was pleasant and helpful I can`t see the roof repair myself but there has been no leakage since the work was carried out. I have been offered a follow-up check in a further six months which should be reassuring.

review stars review stars review stars review stars review stars   1st May 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Roof repairs to communal roof. Excellent service. Rope Access repairs are not cheap, but they are much more economic, quick and less disruptive than erecting scaffolding. Very prompt and efficient and tolerant of the delay involved in Group Decision making in a Tenement Block Residents' Association. Photographs provided of the work that needed doing, before and after completion, and advice regarding other remedial work. Ongoing bi/annual maintenance inspections are another benefit. 5 Stars all round.
review stars review stars review stars review stars review stars   30th April 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We had a blockage in the 45 ft drainpipe down the side of our building which caused water to gush down the outside of the pipe resulting in serious damp problems in the stonework. Some broken slates were also replaced.
Artur arrived to view the problem and I found him very easy to deal with and his explanation of what would be done was clear and helpful.
Artur and his team arrived on time on the date agreed to carry out the work and solved the difficult problem of extracting a block of wood lodged part way down the pipe as well as replacing the broken slates.
All this was done whilst taking great care to avoid any mess within our property.

I would highly recommend Hi Solution not only for their high standard of work but also for their excellent value for money as a result of their rope access method.
review stars review stars review stars review stars review stars   29th April 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Various maintenance works to a tenement roof, including slates, guttering and downpipes. Everything carried out expeditiously and with care and attention to detail - all to a professional standard.
Both economical and straightforward billing. Sensible and decent to deal with. We shall certainly have no hesitation in using the company again.
review stars review stars review stars review stars review stars   19th March 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I had a leak into one of the bedrooms, Artur came when he said he would, checked the roof and got back to me quickly with a quote. Artur kept in regular contact and the roofers came and completed the work in the stipulated time. Very friendly and prompt service. I would use them again

review stars review stars review stars review stars review stars   15th March 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Hi Solutions carried out emergency repairs to (water ingress to top floor flats) including replacing 40 missing/sliding slates, clearing gutters to both elevations, ensuring downpipe heads blockage free, repointing work, sealing flashings etc. caused by storm damage and heavy winter rainfall. I cannot praise Artur and his diligent team of skilled roofers enough for prioritising our urgent job and fixing even though, like most, roofing contractors in Edinburgh they were inundated with work. What really impressed was their professionalism, value for money, attention to detail, communication, exceptional punctuality, even starting work before 6am, to ensure safety of pedestrians. Hi Solutions go the extra mile with follow up after care to ensure the client is 100% satisfied and provide expert administration. I've organised many communal repairs for our tenement and is a difficult and time consuming task gaining consensus, organising quotes, getting money in etc. So it really is a joy when the chosen contractor, arrives when they say they will, provides transparent and detailed roof reports with photographs before and after. Follows ups having been paid and the promise of warranty on work done. As far as I'm concerned Hi Solutions ticks all the boxes as a trusted trader roofing contractor and wholeheartedly recommend employing their services.
review stars review stars review stars review stars review stars   2nd March 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Supplied and fitted zinc panels for protective trim around top of wall/flat roof corners.
Was punctual and reliable and kept us well informed of progress. His tradesmen worked the weekend to ensure the job was finished, as promised.
Very pleased with fit and finish of the job. Left the work-site clean and tidy, would highly recommend.

1 2 3 »