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Edinburgh
Trusted Trader

HiSolution Rope Access Edinburgh Ltd

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 5.0 out of 5 based on 59 reviews and feedback
Trusted Trader since 2019

HiSolution Rope Access Edinburgh Ltd
12B Sighthill Avenue
Edinburgh
EH11 4QS
0131 460 8373
  

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Business Information

From gutter cleaning to slate work, from downpipe painting to leak investigation and tracing, we use rope access techniques combined with solid roofing and building skills to provide a comprehensive range of roofing services - no scaffolding required.

Ask for an estimate and see the difference rope access makes to price, timing and convenience. We will come back to you within 24 hours of your leaving a message, often sooner.

Safety on-site, both of our crews and any third parties, is paramount. That’s why our work area will be appropriately secured and clearly marked as necessary.

HiSolution is fully insured against accidents at work. We also carry third party insurance for up to £2,000,000

Nothing is more important than health and safety. Correctly employed rope access techniques have an exemplary safety record, significantly better than the traditional construction industry and we train all our team members to professional rope access standards.

We know how important peace of mind is for avoiding stress and worrying about things going wrong again. That’s why I want to reassure you: HiSolution is accredited by leading schemes for traders and construction companies:

CHAS, the Contractors Health and Safety Assessment Scheme, which ensures our health and safety procedures conform to strict standards

Edinburgh Trusted Trader, the official list of vetted traders, backed by The City of Edinburgh Council and supported by Police Scotland.

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Reviews and Feedback

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5.0 out of 5 based on 59 reviews.
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review stars review stars review stars review stars review stars   6th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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No nonsense trader, arrived exactly on time for quotation appointment.

Once on site, trader immediately identified source of issue and implemented a solution to minimise further property damage.

Trustworthy trader, highly recommended.
review stars review stars review stars review stars review stars   1st August 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent customer service. From start to finish they seem to care that service is good. They follow up after some time to check that work is watertight after rain.
review stars review stars review stars review stars review stars   12th July 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Dream team for what was a nightmarish job. First rate rope access services from start to finish. Several companies declined to even visit and some who did visit the site then declined to quote. The job was on a tenement building at height over a busy road and included fixing a leaking roof (slate/tile work, replacing missing slates/tiles, ridge tile pointing), reinstallation of a vent pipe, cleaning gutters and most challenging of all, removing a large self-set plant from a downpipe (the roots were very long and went down and around 2 elbows under the roof line and into an internal section of downpipe requiring access and internal works inside the top floor flat). The quote and works were clearly illustrated with photos and the invoice broken down into different elements as required by the Title Deeds. Quick to visit. Quick to quote. All the work was done without scaffolding which saved us time and money and was done to an excellent standard. Followed up to check everything was as we expected. Top marks to Artur, Marta and the rest of the HiSolution team.

Review Image 1 for HiSolution Rope Access Edinburgh Ltd by G Shepherd 
review stars review stars review stars review stars review stars   30th May 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We cannot fault HiSolutions! We have had recurring problems with our tenement roof and Artur always replies promptly and comes out the next day. All the workers we have had have been very pleasant, prompt and hard working. We couldn't recommend them more.

review stars review stars review stars review stars review stars   9th February 2022
Value of Products/Services or Work Performed: £1001 - £5000
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I am a chartered civil engineer with over 40 years experience both in the construction industry and lecturing to post graduate engineers. Finding good roofers, for my rental properties, has been a problem in the past. That is why I was delighted to come across Hi Solution who undertook quite extensive roof work on my own property. I found them to be completely professional in their approach to the contract from the initial estimate, which was very competitive, to the completion of the work which was of a high standard. I should also mention that the operatives were very friendly, helpful, careful, tidy and anxious to complete the work to a high standard. Most impressive!
review stars review stars review stars review stars review stars   4th February 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Completed a communal roof repair , cleared gully s and drains and replaced missing slates. Replaced a damaged roof vent .Cleared roof space of debris and mess left by previous roof company
Found them very professional in manner and workmanship
Completed the work timeously to a high standard and we’re courteous and respectful at all times
Would not hesitate to recommend
review stars review stars review stars review stars review stars   9th December 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service - always replies to queries and work carried out very efficiently. When providing a quote, provides photos to show clearly the issues - and solved our leak problems.
review stars review stars review stars review stars review stars   21st August 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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Artur and his friendly and courteous team did an excellent job at repairing our ageing chimney stacks, prolonging their lifespan without the need for invasive and much more costly works. From the moment I first met Artur I was impressed with his approach and transparent way of explaining the works needed. The quote was detailed with images and clear costings and it made the job of getting three separate buildings on board with the works much easier as we went through the quotation process with several companies.

Artur gave clear timings about when the work would commence and was quick to keep me up to date and the team were really pleasant to interact with, very punctual, hard-working and cleaned everything up. On completion Artur sent photographs of the work and made it very clear that we should get in touch should we have any further issues. All in all we were very impressed and wouldn't hesitate to contract Artur for any future works of this nature.
review stars review stars review stars review stars review stars   20th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Gutter cleaning, slate repair and flat roof repair, Efficient work with accurate quote and work carried out quickly and on time.
All very obliging and helpful.

review stars review stars review stars review stars review stars   19th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I have used Hi Solution a few times over the years for a variety of repairs on a Victorian roof and have always found the service and attention to detail to be first class. The team do exactly what they say they will do and do so on time. I would not hesitate to recommend them and have done so several times.
review stars review stars review stars review stars review stars   19th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service again from Artur and his team. Will use again!
review stars review stars review stars review stars review stars   30th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Artur Pawlak and his HiSolution "spidermen" team were approached to conduct an annual survey & repair of the slates in our Category-A, 200-year-old, 5-storey, 10-property tenement. They also checked all the above-ground gutters and external downpipes (a couple of which were leaking), plus checked and cleared the accessible gullies at ground level.

They repaired all the damaged slates as necessary, replaced some sections of cracked downpipe, sealed any joints that were in poor condition, and did the necessary with the gullies.

HiSolution were very well organised and clear about all the arrangements, before and during the work: from estimating and quoting, scheduling the work, carrying out the work, and following up with an "after sales" checkup inspection with me, including on the roof (a slightly scary experience for me!).
They also supplied numerous before & after photos of different aspects of the project.

Apart from their open and transparent management of the work, a great benefit of their method of using rope access is that it doesn't require the erection of expensive scaffolding, which saves LOTS of money, without any loss of quality of workmanship.

I would thoroughly recommend them.
review stars review stars review stars review stars review stars   23rd March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Artur checked my roof and an area where a leak had occurred and seems to have resolved the problem by placing new tiles. All gutters cleaned out. The roof was
inspected for any visible signs of a future problem. Extremely happy with the work and excellent efficient repair.
review stars review stars review stars review stars review stars   24th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had them remove the moss from my roof.
Friendly people.
Fair Price.
Respectful of the working dates.
Work brilliant, clean and beyond expectation.
Photo provided will show you my roof compared to my neighbour after the work complete.


would recommend without hesitation

Review Image 1 for HiSolution Rope Access Edinburgh Ltd by Mathieu Guettier 
review stars review stars review stars review stars review stars   2nd December 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We live in a top floor flat and had water coming in through the roof of our tenement after a bad storm in October. We have used HiSolution several times over the years for roof repairs and always find them to be reliable and reasonably priced. In this instance they inspected the roof and provided photos of the areas where there were problems and then came back as arranged to fix missing roof slates and clear debris from the rhones.
We were very happy with the service provided.
review stars review stars review stars review stars review stars   1st December 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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We had three different pieces of work covering replacing rotten woodwork surrounding a dormer window and repair and replacement of features of the rook.
From quote to completion, Artur and his team at HiSolution delivery excellent quality workmanship in a highly professional manner. At every stage they thoroughly explain the issues and solutions and do exactly what they say they will do and do it on time. A great service, one I have recommended to neighbours without hesitation and will continue to use in the future.

review stars review stars review stars review stars review stars   10th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Annual maintenance of our tenement roof. We have been using them for several years now and they are always thorough, efficient, friendly, and on time.

Review Image 1 for HiSolution Rope Access Edinburgh Ltd 
review stars review stars review stars review stars review stars   6th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Emergency repair of guttering.
Excellent service promptly and efficiently carried out.

review stars review stars review stars review stars review stars   3rd August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Leaking Roof repaired . After the first visit there was still a problem, as the cause of the leak was difficult to diagnose. HiSolution visited promptly afternoon after having being told of the problem and carried out further analysis on one day and work on another day. HiSolution charged nothing more than the original quote and refused to be paid until the repairs to the roof had been tested by three days of heavy rain.

review stars review stars review stars review stars review stars   3rd July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Leak repaired on chimney stack, moss removal from roof, installation of dry verge system, replacement of front guttering, realignment of rear guttering, repair to garage fibreglass roof and cleaning of existing front and rear facia boards. Artur and his merry team were very professional. The work was completed quickly with the minimum of fuss. They carried out all the work without the use of scaffolding. The other quotes I received all included the cost for scaffolding which can be very costly. All in all I would highly recommend Artur and his team to any one that wants work carried out competitively priced and to an extremely high standard. I would have no hesitation in using Hisolution again..
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