In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

HiSolution Rope Access Edinburgh Ltd

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 5.0 out of 5 based on 71 reviews and feedback
Trusted Trader since 2019

HiSolution Rope Access Edinburgh Ltd
12B Sighthill Avenue
Edinburgh
EH11 4QS
0131 460 8373
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Business Information

From gutter cleaning to slate work, from downpipe painting to leak investigation and tracing, we use rope access techniques combined with solid roofing and building skills to provide a comprehensive range of roofing services - no scaffolding required.

Ask for an estimate and see the difference rope access makes to price, timing and convenience. We will come back to you within 24 hours of your leaving a message, often sooner.

Safety on-site, both of our crews and any third parties, is paramount. That’s why our work area will be appropriately secured and clearly marked as necessary.

HiSolution is fully insured against accidents at work. We also carry third party insurance for up to £2,000,000

Nothing is more important than health and safety. Correctly employed rope access techniques have an exemplary safety record, significantly better than the traditional construction industry and we train all our team members to professional rope access standards.

We know how important peace of mind is for avoiding stress and worrying about things going wrong again. That’s why I want to reassure you: HiSolution is accredited by leading schemes for traders and construction companies:

CHAS, the Contractors Health and Safety Assessment Scheme, which ensures our health and safety procedures conform to strict standards

Edinburgh Trusted Trader, the official list of vetted traders, backed by The City of Edinburgh Council and supported by Police Scotland.

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Reviews and Feedback

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5.0 out of 5 based on 71 reviews.
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review stars review stars review stars review stars review stars   23rd January 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Annual inspection for large and complicated roof work.
Excellent job done - site left very tidy.
Good communication from Hi Solution.
review stars review stars review stars review stars review stars   19th January 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Problems with guttering downpipes were fixed quickly and effectively, with no need for expensive scaffolding.
The work was done on time and no surprise extras added to the quote.
Highly recommended
review stars review stars review stars review stars review stars   17th January 2023
Value of Products/Services or Work Performed: £1001 - £5000
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HiSolution have been recommended to me and I can't rate this company highly enough. They did an excellent job repairing our cupola and various parts of the roof. Very professional, reliable, courteous, quick to respond to all queries and a pleasure to deal with. Photos indicating the work required were provided with the quotation and I also received photos of the work done after completion. I highly recommend their services and would not hesitate to use them again!
review stars review stars review stars review stars review stars   17th December 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We have used HiSolutions several times for roof repairs and have always been happy with the service and results.
review stars review stars review stars review stars review stars   1st November 2022
Value of Products/Services or Work Performed: £1 - £1000
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Repair to guttering.

Excellent service, professionalism from Artek and his staff. Will definitely use them again
review stars review stars review stars review stars review stars   30th October 2022
Value of Products/Services or Work Performed: £1001 - £5000
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First rate, and a pleasure to deal with. Various roof works, fixing pipes on the rear wall of the block, clearing blocked gutters. Far better price than scaffolding and less disruptive.
review stars review stars review stars review stars review stars   28th October 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Roof repairs to tenement building in central Edinburgh, mixture of commercial and residential. Prompt quote given with photographic evidence of work required. Work actioned and completed quickly and invoice issued with photographic evidence of work undertaken. Excellent experience from beginning to end!
review stars review stars review stars review stars review stars   24th October 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Artur was very professional and communicative. He provided an excellent service, with full photographic documentation. I would happily use him again, and recommend his services to others in need of roof repairs.

review stars review stars review stars review stars review stars   22nd October 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Artur and his team have done various pieces of work for us in Claremont Crescent. Most recently they overhauled our 199 year old roof with antique slate tiles and leaded some side beams which were causing leaks in rooms below.

We highly recommend them for both speed, quality and aftercare on all their roof works. Owning an A listed 199 year old building we feel very glad to have them as our roofing maintenance contractor. They always go above and beyond and their work proves to be good time and time again. Many neighbours now also use them for the same reason. Don’t look elsewhere as you will be disappointed.

Thanks to all the team for their commitment to the job and ensuring the customer always gets a good solution.
review stars review stars review stars review stars review stars   20th October 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Artur and the team recently did some reconstruction work on our chimneys. We couldn't have had a better experience! The communication from the start was excellent and we found he undertook the most detailed assessment and quote from all the companies we contacted. The team who came to do the work were extremely courteous and did a fantastic job on the roof and the clean up. Artur kept us informed along the way and provided us with detailed photographs of all the work completed. I really can't recommend HiSolutions enough.
review stars review stars review stars review stars review stars   4th October 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Fantastic service! Friendly, efficient and professional company. Have used HiSolution over a number of years now (both for Edinburgh flat and in mid-terraced roof work) and I would recommend them highly. We now get them to check our roof in advance of winter each year.
review stars review stars review stars review stars review stars   29th September 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent job showing proactivity and creative thinking to deal with a tricky problem with a chimney. Would use again.

review stars review stars review stars review stars review stars   6th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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No nonsense trader, arrived exactly on time for quotation appointment.

Once on site, trader immediately identified source of issue and implemented a solution to minimise further property damage.

Trustworthy trader, highly recommended.
review stars review stars review stars review stars review stars   1st August 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent customer service. From start to finish they seem to care that service is good. They follow up after some time to check that work is watertight after rain.
review stars review stars review stars review stars review stars   12th July 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Dream team for what was a nightmarish job. First rate rope access services from start to finish. Several companies declined to even visit and some who did visit the site then declined to quote. The job was on a tenement building at height over a busy road and included fixing a leaking roof (slate/tile work, replacing missing slates/tiles, ridge tile pointing), reinstallation of a vent pipe, cleaning gutters and most challenging of all, removing a large self-set plant from a downpipe (the roots were very long and went down and around 2 elbows under the roof line and into an internal section of downpipe requiring access and internal works inside the top floor flat). The quote and works were clearly illustrated with photos and the invoice broken down into different elements as required by the Title Deeds. Quick to visit. Quick to quote. All the work was done without scaffolding which saved us time and money and was done to an excellent standard. Followed up to check everything was as we expected. Top marks to Artur, Marta and the rest of the HiSolution team.

Review Image 1 for HiSolution Rope Access Edinburgh Ltd by G Shepherd 
review stars review stars review stars review stars review stars   30th May 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We cannot fault HiSolutions! We have had recurring problems with our tenement roof and Artur always replies promptly and comes out the next day. All the workers we have had have been very pleasant, prompt and hard working. We couldn't recommend them more.

review stars review stars review stars review stars review stars   9th February 2022
Value of Products/Services or Work Performed: £1001 - £5000
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I am a chartered civil engineer with over 40 years experience both in the construction industry and lecturing to post graduate engineers. Finding good roofers, for my rental properties, has been a problem in the past. That is why I was delighted to come across Hi Solution who undertook quite extensive roof work on my own property. I found them to be completely professional in their approach to the contract from the initial estimate, which was very competitive, to the completion of the work which was of a high standard. I should also mention that the operatives were very friendly, helpful, careful, tidy and anxious to complete the work to a high standard. Most impressive!
review stars review stars review stars review stars review stars   4th February 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Completed a communal roof repair , cleared gully s and drains and replaced missing slates. Replaced a damaged roof vent .Cleared roof space of debris and mess left by previous roof company
Found them very professional in manner and workmanship
Completed the work timeously to a high standard and we’re courteous and respectful at all times
Would not hesitate to recommend
review stars review stars review stars review stars review stars   9th December 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service - always replies to queries and work carried out very efficiently. When providing a quote, provides photos to show clearly the issues - and solved our leak problems.
review stars review stars review stars review stars review stars   21st August 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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Artur and his friendly and courteous team did an excellent job at repairing our ageing chimney stacks, prolonging their lifespan without the need for invasive and much more costly works. From the moment I first met Artur I was impressed with his approach and transparent way of explaining the works needed. The quote was detailed with images and clear costings and it made the job of getting three separate buildings on board with the works much easier as we went through the quotation process with several companies.

Artur gave clear timings about when the work would commence and was quick to keep me up to date and the team were really pleasant to interact with, very punctual, hard-working and cleaned everything up. On completion Artur sent photographs of the work and made it very clear that we should get in touch should we have any further issues. All in all we were very impressed and wouldn't hesitate to contract Artur for any future works of this nature.
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