Hero Locksmith

Work carried out quickly and efficiently at a fair price. Richard was knowledgable and friendly. I’d definitely recommend his services to anyone who needs a locksmith in the Edinburgh area.

Richard was quick to react to our query and carry out the necessary work at a convenient time. I have no hesitation in recommending Hero Locksmiths and would be happy to use them again.

I locked myself out of my house. I called Hero Locksmith and he arrived promptly, within about 10mins, and sorted the issue quickly. Friendly and professional. Would highly recommend!

I was unable to lock my front door, and contacted Hero Locksmith, Richard attended
very promptly, quickly found my issue, and repaired my door.
Can't recommend highly enough, did a great job, and cleared away when job complete, as well as value for money.

Wouldn't hesitate to use again.

Hero Locksmith by name & nature. Unlucky for me I have a flat with dodgy locks and had to call Richard out twice in five months. On both occasions he was super quick to reply and respond. I particularly like how he tried to diagnose the problem over the phone (e.g. Are you using a poorly cut copy of the master key? Have you tried the master key and does it work better? Which would save me the expense of changing a lock). An all round honest, nice guy that gets the job done. Couldn’t ask for more.

Richard did an amazing job fixing my door. He is very professional, kind and friendly. He responded to my request very quickly and arrived on time . He discussed the work plan with me. He finished a great job on the door in a relatively short time! I will definitely use his service again in the future if I needed and I highly recommend him for others, he is just great.

They helped when a problem developed with my flat door. I couldn’t be happier with how friendly, helpful and quick the service was. Highly recommended.

Very prompt reply to phone call. Richard was very efficient and friendly. He was very upfront with the costing of the job. I am very happy with how quickly and effectively he sorted my lock problem. I would recommend him to others.

In my experience, people only review the service they have received, off of their own backs, if the service is either above average or really bad and they want people to know or to warn others. I am thankfully in the first group.

Having found this locksmith's (Richard's) number on google, because my door was not closing from the outside, I asked for a fix if possible or a new lock if that was not possible.

I would have had to go with what I was told as I do not have a clue about locks so when he came and told me he could fix it and fix it for under £100, I was delighted. Hence this review.

A nice person and good honest service.

Cheers Richard

My French Door was out of alignment and we had trouble locking the door so I phoned Hero Locksmiths based on the reviews I had read and I can say I wasn’t disappointed. I explained over the phone what the problem was and Richard gave me a price which I felt was very reasonable and arranged to come the next day he phoned a couple of hours later and arranged to come the same day. He was polite and friendly and very respectful to my property and fixed everything that needed done fast and efficiently. I would definitely make Richard my first call in the future for any other work I need done and would not hesitate to recommend him to family and friends. It’s nice to know there is still reliable, honest tradesmen out there.

Friendly and professional service. It was easy to arrange and the service was amazing. Definitely recommend.

Back door lock u/s. He was at my house within the hour, renewed the gearbox, worked fine for a couple of weeks then seized again. Phoned him and he was at my house in half an hour, thought new gear box was faulty but on stripping out found ok. Could not explain what went, he renewed the lock etc. He charged me nothing for new lock and call out. He was a very pleasant nice man, Old School. I would have no hesitation in recommending him to my friends and family. There's still honest people out there.

Tried another well known supplier who responded initially but after 4 weeks and several phone calls later I gave up on them and contacted Richard.
Responded instantly to my enquiry should have gone here first.
Work done quickly and efficiently.
No hesitation in recommending this company

We have used Hero Locksmiths on a number if occasions to change locks, cut keys, or fix broken locks. Richard always provides a truly stellar service and is extremely friendly and reliable, and his prices are very competitive and fair. We can recommend Hero Locksmiths without any hesitation.

Swift, efficient and friendly service.

I’d locked my keys at inside and needed a locksmith to get me back in. Called just before 8pm and locksmith arrived by 8:15pm. Excellent value for money, great job done - would highly recommend!

Never was a company more aptly named!!

Fantastic service. Extremely pleasant.

If you ever need a locksmith, Richard of Hero Locksmith is the man to call

Recommend ++++

Great service from a local business, would certainly recommend. My front (UPVC) door lock had broken in that the key simply spun around (but the door was closed and locked). This was not the easiest job to solve, the old lock had to be drilled out. Everything done, and new lock installed in just over an hour of arriving. Richard also realigned the door, so that it would lock easier in the future. Cost seemed quite reasonable given the parts fitted and time taken. Richard himself was very friendly, and showed / explained everything to me.

Supplied and fitted Front door lock. Excellent service. Honest, genuine Customer service and work carried out to excellent standard. Would definitely recommend.

Put up with dodgy handle on front door for a while but it was getting impossible to lock so got in touch with Richard he pretty much diagnosed the problem over the phone gave me a price and arranged to come round next morning,very pleasant guy and went about his work in a professional manner,fixed the problem for us and insisted we tested the door before he left,extremely happy with the job he done and the amount we paid ,would definitely recommend