In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Hero Locksmith

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 5.0 out of 5 based on 63 reviews and feedback
Trusted Trader since 2017

Hero Locksmith
2 Oxgangs Farm Gardens
Edinburgh
EH13 9QE
0131 603 7329
07434 801 049
     

Images and Photographs

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Business Information

Affordable, fast and friendly one man locksmith service covering the Midlothian area.

Some of Richards services-

Lock changes and upgrades.

Upvc door repairs.

24 hour lock out assistance (non-destructive).

Communal door locks.

Master key systems.

On site key cutting.

High security locks available along with insurance spec BS3621 locks.

OAP discounts.

Locks and security products available to suit all budgets.

Various payment methods accepted- Credit/debit cards, cheques, bank transfers.

If you don't see the service needed above, please call Richard to discuss your requirements.

Trader Map Location

Videos

Hero locksmith info video.

Reviews and Feedback

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5.0 out of 5 based on 63 reviews.
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review stars review stars review stars review stars review stars   10th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
Back door lock u/s. He was at my house within the hour, renewed the gearbox, worked fine for a couple of weeks then seized again. Phoned him and he was at my house in half an hour, thought new gear box was faulty but on stripping out found ok. Could not explain what went, he renewed the lock etc. He charged me nothing for new lock and call out. He was a very pleasant nice man, Old School. I would have no hesitation in recommending him to my friends and family. There's still honest people out there.
review stars review stars review stars review stars review stars   2nd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Tried another well known supplier who responded initially but after 4 weeks and several phone calls later I gave up on them and contacted Richard.
Responded instantly to my enquiry should have gone here first.
Work done quickly and efficiently.
No hesitation in recommending this company
review stars review stars review stars review stars review stars   18th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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We have used Hero Locksmiths on a number if occasions to change locks, cut keys, or fix broken locks. Richard always provides a truly stellar service and is extremely friendly and reliable, and his prices are very competitive and fair. We can recommend Hero Locksmiths without any hesitation.
review stars review stars review stars review stars review stars   30th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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Swift, efficient and friendly service.
review stars review stars review stars review stars review stars   20th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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I’d locked my keys at inside and needed a locksmith to get me back in. Called just before 8pm and locksmith arrived by 8:15pm. Excellent value for money, great job done - would highly recommend!

review stars review stars review stars review stars review stars   22nd June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Never was a company more aptly named!!

Fantastic service. Extremely pleasant.

If you ever need a locksmith, Richard of Hero Locksmith is the man to call

Recommend ++++
review stars review stars review stars review stars review stars   31st May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Great service from a local business, would certainly recommend. My front (UPVC) door lock had broken in that the key simply spun around (but the door was closed and locked). This was not the easiest job to solve, the old lock had to be drilled out. Everything done, and new lock installed in just over an hour of arriving. Richard also realigned the door, so that it would lock easier in the future. Cost seemed quite reasonable given the parts fitted and time taken. Richard himself was very friendly, and showed / explained everything to me.
review stars review stars review stars review stars review stars   3rd February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Supplied and fitted Front door lock. Excellent service. Honest, genuine Customer service and work carried out to excellent standard. Would definitely recommend.

review stars review stars review stars review stars review stars   16th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Put up with dodgy handle on front door for a while but it was getting impossible to lock so got in touch with Richard he pretty much diagnosed the problem over the phone gave me a price and arranged to come round next morning,very pleasant guy and went about his work in a professional manner,fixed the problem for us and insisted we tested the door before he left,extremely happy with the job he done and the amount we paid ,would definitely recommend
review stars review stars review stars review stars review stars   3rd November 2020
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Richard on Sunday morning after googling a local locksmith and saw all the brilliant reviews.

He replied to my email within an hour and had provided a quote and was booked in to come see us on the Tuesday.

He arrived on time and explained everything he was going to do and also provided advice on what we thought was a broken lock requiring replacement (just needed a new key). He could have easily replaced the lock and charged £50+. Very honest and just what you would hope everyone would do (but they dont).

I would 100% recommend Hero Locksmith.
review stars review stars review stars review stars review stars   2nd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had just moved into a new flat and being a bit dim didn't know how the lock worked properly. Richard came out promptly and it took him under a minute to sort the issue (key stuck in the lock). Not only that, he then checked the door and lock mechanism and refused to accept full hourly payment (if it had been a large company they would have fleeced me I'm sure). Very decent chap and will certainly use Hero again if needed. Also, I like to use local traders but like many very diligent in checking out the credentials and reviews. All is above board and all the good reviews certainly mirror my experience!
review stars review stars review stars review stars review stars   28th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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New barrel lock fitted to upvc door, door re-aligned and extra door repair at back door. Very professional friendly and helpful. Great service and great value five stars not enough. Very happy customer
review stars review stars review stars review stars review stars   2nd June 2020
Value of Products/Services or Work Performed: £1 - £1000
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I have used Hero Locksmith twice within the last few weeks - to replace a broken front door lock and also to replace a UPVC door handle and adjust another mis aligned UPVC door. Excellent, prompt service from Richard. Definitely agree with previous reviews - 5 star rating.

review stars review stars review stars review stars review stars   22nd May 2020
Value of Products/Services or Work Performed: £1 - £1000
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What fantastic service - called - attended - and repaired my mother’s UPVC door lock within an hour! Friendly - utterly professional - great value - explained the issue and what repair was required - straight down to work - and sorted! New gear mechanism for our old door - Edinburgh - you have an honest professional tradesman here -5 stars! Richard - thank you!
review stars review stars review stars review stars review stars   21st May 2020
Value of Products/Services or Work Performed: £1 - £1000
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The old broken lock was replaced and the new one fitted in no time, Richard knows his stuff and I can recommend him to anybody. Thanks!
review stars review stars review stars review stars review stars   21st May 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had an out of hours issue where my door handle broke and I was locked out of my flat. Richard arrived in under 20 minutes from when I called him, he got the job done quickly and efficiently, and charged a completely fair price. He complied with COVID social distancing measures throughout - was very friendly and professional - and I wouldn’t hesitate to recommend his company to anyone!
review stars review stars review stars review stars review stars   11th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Gain entry to flat after locking myself out.
Richard the locksmith came out very quickly on a Saturday evening, even though he was in the middle of his tea! Nice chap and very professional service. Price appropriate to job. Would recommend.
review stars review stars review stars review stars review stars   25th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very pleased with the service provided by Richard. He undertook the replacement of tricky front door lock with impressive professionalism and knowledge. Courteous and a friendly manner. Highly recommended.
review stars review stars review stars review stars review stars   19th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic, speedy service to remove a broken key from front door lock and provided a replacement key in the process!
review stars review stars review stars review stars review stars   4th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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We needed to get a broken door lock replaced at fairly short notice (the door was jammed stuck, I was late for work, etc.). Richard turned up when he said he would and the lock was replaced quickly and without any fuss.

Nice guy, great work. I'd definitely recommend him.
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