In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Hero Locksmith

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 54 reviews and feedback
Trusted Trader since 2017

Hero Locksmith
2 Oxgangs Farm Gardens
Edinburgh
EH13 9QE
0131 603 7329
07434 801 049
     

Images and Photographs

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Business Information

Affordable, fast and friendly one man locksmith service covering the Midlothian area.

Some of Richards services-

Lock changes and upgrades.

Upvc door repairs.

24 hour lock out assistance (non-destructive).

Communal door locks.

Master key systems.

On site key cutting.

High security locks available along with insurance spec BS3621 locks.

OAP discounts.

Locks and security products available to suit all budgets.

Various payment methods accepted- Credit/debit cards, cheques, bank transfers.

If you don't see the service needed above, please call Richard to discuss your requirements.

Trader Map Location

Videos

Hero locksmith info video.

Reviews and Feedback

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5.0 out of 5 based on 54 reviews.
Order by:
review stars review stars review stars review stars review stars   3rd November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
I contacted Richard on Sunday morning after googling a local locksmith and saw all the brilliant reviews.

He replied to my email within an hour and had provided a quote and was booked in to come see us on the Tuesday.

He arrived on time and explained everything he was going to do and also provided advice on what we thought was a broken lock requiring replacement (just needed a new key). He could have easily replaced the lock and charged £50+. Very honest and just what you would hope everyone would do (but they dont).

I would 100% recommend Hero Locksmith.
review stars review stars review stars review stars review stars   2nd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had just moved into a new flat and being a bit dim didn't know how the lock worked properly. Richard came out promptly and it took him under a minute to sort the issue (key stuck in the lock). Not only that, he then checked the door and lock mechanism and refused to accept full hourly payment (if it had been a large company they would have fleeced me I'm sure). Very decent chap and will certainly use Hero again if needed. Also, I like to use local traders but like many very diligent in checking out the credentials and reviews. All is above board and all the good reviews certainly mirror my experience!
review stars review stars review stars review stars review stars   28th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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New barrel lock fitted to upvc door, door re-aligned and extra door repair at back door. Very professional friendly and helpful. Great service and great value five stars not enough. Very happy customer
review stars review stars review stars review stars review stars   2nd June 2020
Value of Products/Services or Work Performed: £1 - £1000
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I have used Hero Locksmith twice within the last few weeks - to replace a broken front door lock and also to replace a UPVC door handle and adjust another mis aligned UPVC door. Excellent, prompt service from Richard. Definitely agree with previous reviews - 5 star rating.

review stars review stars review stars review stars review stars   22nd May 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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What fantastic service - called - attended - and repaired my mother’s UPVC door lock within an hour! Friendly - utterly professional - great value - explained the issue and what repair was required - straight down to work - and sorted! New gear mechanism for our old door - Edinburgh - you have an honest professional tradesman here -5 stars! Richard - thank you!
review stars review stars review stars review stars review stars   21st May 2020
Value of Products/Services or Work Performed: £1 - £1000
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The old broken lock was replaced and the new one fitted in no time, Richard knows his stuff and I can recommend him to anybody. Thanks!
review stars review stars review stars review stars review stars   21st May 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had an out of hours issue where my door handle broke and I was locked out of my flat. Richard arrived in under 20 minutes from when I called him, he got the job done quickly and efficiently, and charged a completely fair price. He complied with COVID social distancing measures throughout - was very friendly and professional - and I wouldn’t hesitate to recommend his company to anyone!
review stars review stars review stars review stars review stars   11th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Gain entry to flat after locking myself out.
Richard the locksmith came out very quickly on a Saturday evening, even though he was in the middle of his tea! Nice chap and very professional service. Price appropriate to job. Would recommend.
review stars review stars review stars review stars review stars   25th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very pleased with the service provided by Richard. He undertook the replacement of tricky front door lock with impressive professionalism and knowledge. Courteous and a friendly manner. Highly recommended.
review stars review stars review stars review stars review stars   19th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic, speedy service to remove a broken key from front door lock and provided a replacement key in the process!
review stars review stars review stars review stars review stars   4th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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We needed to get a broken door lock replaced at fairly short notice (the door was jammed stuck, I was late for work, etc.). Richard turned up when he said he would and the lock was replaced quickly and without any fuss.

Nice guy, great work. I'd definitely recommend him.
review stars review stars review stars review stars review stars   3rd January 2020
Value of Products/Services or Work Performed: £155
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I would 100% recommend Hero Locksmiths. They were really fast to attend, it was a friendly service, reasonable price and an excellent finish!
review stars review stars review stars review stars review stars   2nd January 2020
Value of Products/Services or Work Performed: £85
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I found out that I lost my key when i was traveling back to Edinburgh after visiting family 500 miles away.
I contacted Richard in the train on my way back to Edinburgh, and picked his company because of the good reviews, and because he immediately responded to my phone call. I did not have to leave a message or fill in a form to get a quote or go through an endless menu on the phone.
When I finally arrived after a looooong journey, he was at my place at the time we arranged, changed the lock and got me back in the house within 10 minutes.
Richard was kind, pleasant, and professional. It was a joy to meet him.
if it was possible I would rate him 10 stars and recommend him to everyone.

review stars review stars review stars review stars review stars   6th November 2019
Value of Products/Services or Work Performed: £60
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Very friendly service - Richard called me back on the same day I emailed, told me what the basic charge would be and made sure I was OK with that prior to the visit. He gave me a rough idea of when he'd visit, and on the arranged day he phoned to let me know he was on his way.

The job was done quickly, and now I have a UPVC door which finally closes & locks/unlocks easily after 21 years of putting up with using 'the knack' to do it. I'm delighted - as is my daughter who could never master it!

I highly recommend Richard and I'll certainly use his services again should I have any further door or lock issues.
review stars review stars review stars review stars review stars   31st October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Fitted new lock and also installed new handle on window. Richard was very quick, very professional and very personable. He went out of his way to be helpful and the whole experience was a breeze. Would definitely recommend and use again.
review stars review stars review stars review stars review stars   24th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Richard replaced the lock on front door and also cut an extra key from his van. Excellent service ! Quoted price over the phone prior to attending and arrived very promptly and fitted new lock in minutes.
Really good quality lock and keys. Well worth the money. Highly recommend Richard. What a great guy too!

review stars review stars review stars review stars review stars   10th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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We needed two jobs carried out and Richard was extremely helpful, knowledgeable, professional and friendly. we would highly recommend Hero Locksmith.

review stars review stars review stars review stars review stars   3rd September 2019
Value of Products/Services or Work Performed: £1 - £1000
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We had our front door lock changed to conform to standard insurance requirement and were very happy with the work completed in no time. Richard was pleasant and professionnal. We recommand this local company.
review stars review stars review stars review stars review stars   24th August 2019
Value of Products/Services or Work Performed: £162
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Replacement stair door lock fitted and 34 keys supplied. The locksmith prepared the keys in advance so it was easy to arrange fitting the new lock as everyone already had their keys. Was on time, efficient and personable. I would certainly use his services again.

review stars review stars review stars review stars review stars   24th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Very happy with work done to replace a lock etc. Very nice manner, quick and efficient. Would have no problem recommending.

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