In association with Edinburgh City Council
Edinburgh
Trusted Trader

Hero Locksmith

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 10 reviews and feedback

Hero Locksmith
2 Oxgangs Farm Gardens
Edinburgh
EH13 9QE
0131 603 7329
07434 801049
     
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Business Information

Affordable, fast and friendly one man locksmith service covering the Midlothian area.

Some of Richards services-

Lock changes and upgrades.

Upvc door repairs.

24 hour lock out assistance (non-destructive).

Communal door locks.

Master key systems.

On site key cutting.

High security locks available along with insurance spec BS3621 locks.

OAP discounts.

Locks and security products available to suit all budgets.

Various payment methods accepted- Credit/debit cards, cheques, bank transfers.

If you don't see the service needed above, please call Richard to discuss your requirements.

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Hero locksmith info video.

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 10 reviews.
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review stars review stars review stars review stars review stars   15th June 2017
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
I would definitely use Hero locksmiths again. He arrived quickly as it was urgent, he was friendly and efficient with good prices.
review stars review stars review stars review stars review stars   4th June 2017
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Richard responded quickly. Ordered required parts and everything fixed by next day. Cheerful person and I would definitely use again and recommend
review stars review stars review stars review stars review stars   12th April 2017
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
Great service, called to enquire for a quote for communal stairwell lock repair, offered great advice and provided telephone quote - cheaper than others. Richard arrived within an hour of calling, repaired lock.

Called Richard, 3 months later as I was locked out of my flat, he provided a telephone quote and arrived within an hour. Removed and replaced mortice deadlock and I was back in my flat quickly. No damage to door and new keys cut, professional service, highly recommend - wouldn't hesitate to call again.
review stars review stars review stars review stars review stars   22nd January 2017
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Have used Richard on a couple of occasions for different jobs. Most recent one was pretty complex, for a bespoke door on an old property. He was very reliable and went out of his way to get the work done at a time that suited me. Would happily recommend. He presents as a very trustworthy and nice person.
review stars review stars review stars review stars review stars   9th January 2017
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
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I had several quotes to change the lock on a communal stairwell and Richard's was significantly cheaper than the others. He quickly assessed the problem during a telephone conversation and advised, contrary to other locksmiths I spoke to, that it was only the barrel that needed replaced, not the entire unit.

He was happy to carry out the work on a Saturday morning and arrived punctually. He replaced the barrel, cut keys for all the residents and tested them, all within 40 minutes. Job done!

If you are after an honest, reliable locksmith who knows his stuff, Richard ticks all the boxes. I will most definitely be adding him to my list of 'Best Found Tradesmen'.
review stars review stars review stars review stars review stars   13th December 2016
Value of Products/Services or Work Performed: £1 - £1000
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Richard arrived promptly after calling and was very quick and efficient. He was extremely pleasant to myself and reassuring to my grandmother who had locked herself out. The problem was sorted without any damage to the door. Great service!
review stars review stars review stars review stars review stars   12th December 2016
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
A massive thanks to Richard for everything he did. We called him on a Saturday Morning and he was with us within an hour or so. He was extremely polite and did a fantastic job for us changing 2 locks and adding a third.
The cost was a lot less than we expected and we would not hesitate to recommend him to friends and family. Thank you so much for everything.
review stars review stars review stars review stars review stars   12th December 2016
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Richard is warm, friendly, reliable, trustworthy and skilled. I have used his service a couple of times and would not hesitate to recommend him to others.
review stars review stars review stars review stars review stars   1st December 2016
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Delighted with the service. Was locked out of my apartment. Called at 17.40 and locksmith was out and had me in the apartment within 40 minutes. Really good value for money aswell. Extremely friendly. Would 100% recommend and use again but hopefully I won't have to!
review stars review stars review stars review stars review stars   1st December 2016
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have used Richard at Hero locksmiths several times and can't recommend him highly enough. Always a speedy service with good and clear feedback on each occasion.
I would definitely use him and recommend him for all types of lock issues.
Dean