In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Hero Locksmith

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 50 reviews and feedback
Trusted Trader since 2017

Hero Locksmith
2 Oxgangs Farm Gardens
Edinburgh
EH13 9QE
0131 603 7329
07434 801 049
     

Images and Photographs

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Business Information

Affordable, fast and friendly one man locksmith service covering the Midlothian area.

Some of Richards services-

Lock changes and upgrades.

Upvc door repairs.

24 hour lock out assistance (non-destructive).

Communal door locks.

Master key systems.

On site key cutting.

High security locks available along with insurance spec BS3621 locks.

OAP discounts.

Locks and security products available to suit all budgets.

Various payment methods accepted- Credit/debit cards, cheques, bank transfers.

If you don't see the service needed above, please call Richard to discuss your requirements.

Trader Map Location

Videos

Hero locksmith info video.

Reviews and Feedback

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5.0 out of 5 based on 50 reviews.
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review stars review stars review stars review stars review stars   22nd May 2020
Value of Products/Services or Work Performed: £1 - £1000
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What fantastic service - called - attended - and repaired my mother’s UPVC door lock within an hour! Friendly - utterly professional - great value - explained the issue and what repair was required - straight down to work - and sorted! New gear mechanism for our old door - Edinburgh - you have an honest professional tradesman here -5 stars! Richard - thank you!
review stars review stars review stars review stars review stars   21st May 2020
Value of Products/Services or Work Performed: £1 - £1000
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The old broken lock was replaced and the new one fitted in no time, Richard knows his stuff and I can recommend him to anybody. Thanks!
review stars review stars review stars review stars review stars   21st May 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had an out of hours issue where my door handle broke and I was locked out of my flat. Richard arrived in under 20 minutes from when I called him, he got the job done quickly and efficiently, and charged a completely fair price. He complied with COVID social distancing measures throughout - was very friendly and professional - and I wouldn’t hesitate to recommend his company to anyone!
review stars review stars review stars review stars review stars   11th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Gain entry to flat after locking myself out.
Richard the locksmith came out very quickly on a Saturday evening, even though he was in the middle of his tea! Nice chap and very professional service. Price appropriate to job. Would recommend.
review stars review stars review stars review stars review stars   25th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very pleased with the service provided by Richard. He undertook the replacement of tricky front door lock with impressive professionalism and knowledge. Courteous and a friendly manner. Highly recommended.
review stars review stars review stars review stars review stars   19th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic, speedy service to remove a broken key from front door lock and provided a replacement key in the process!
review stars review stars review stars review stars review stars   4th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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We needed to get a broken door lock replaced at fairly short notice (the door was jammed stuck, I was late for work, etc.). Richard turned up when he said he would and the lock was replaced quickly and without any fuss.

Nice guy, great work. I'd definitely recommend him.
review stars review stars review stars review stars review stars   3rd January 2020
Value of Products/Services or Work Performed: £155
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I would 100% recommend Hero Locksmiths. They were really fast to attend, it was a friendly service, reasonable price and an excellent finish!
review stars review stars review stars review stars review stars   2nd January 2020
Value of Products/Services or Work Performed: £85
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I found out that I lost my key when i was traveling back to Edinburgh after visiting family 500 miles away.
I contacted Richard in the train on my way back to Edinburgh, and picked his company because of the good reviews, and because he immediately responded to my phone call. I did not have to leave a message or fill in a form to get a quote or go through an endless menu on the phone.
When I finally arrived after a looooong journey, he was at my place at the time we arranged, changed the lock and got me back in the house within 10 minutes.
Richard was kind, pleasant, and professional. It was a joy to meet him.
if it was possible I would rate him 10 stars and recommend him to everyone.

review stars review stars review stars review stars review stars   6th November 2019
Value of Products/Services or Work Performed: £60
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Very friendly service - Richard called me back on the same day I emailed, told me what the basic charge would be and made sure I was OK with that prior to the visit. He gave me a rough idea of when he'd visit, and on the arranged day he phoned to let me know he was on his way.

The job was done quickly, and now I have a UPVC door which finally closes & locks/unlocks easily after 21 years of putting up with using 'the knack' to do it. I'm delighted - as is my daughter who could never master it!

I highly recommend Richard and I'll certainly use his services again should I have any further door or lock issues.
review stars review stars review stars review stars review stars   31st October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Fitted new lock and also installed new handle on window. Richard was very quick, very professional and very personable. He went out of his way to be helpful and the whole experience was a breeze. Would definitely recommend and use again.
review stars review stars review stars review stars review stars   24th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Richard replaced the lock on front door and also cut an extra key from his van. Excellent service ! Quoted price over the phone prior to attending and arrived very promptly and fitted new lock in minutes.
Really good quality lock and keys. Well worth the money. Highly recommend Richard. What a great guy too!

review stars review stars review stars review stars review stars   10th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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We needed two jobs carried out and Richard was extremely helpful, knowledgeable, professional and friendly. we would highly recommend Hero Locksmith.

review stars review stars review stars review stars review stars   3rd September 2019
Value of Products/Services or Work Performed: £1 - £1000
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We had our front door lock changed to conform to standard insurance requirement and were very happy with the work completed in no time. Richard was pleasant and professionnal. We recommand this local company.
review stars review stars review stars review stars review stars   24th August 2019
Value of Products/Services or Work Performed: £162
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Replacement stair door lock fitted and 34 keys supplied. The locksmith prepared the keys in advance so it was easy to arrange fitting the new lock as everyone already had their keys. Was on time, efficient and personable. I would certainly use his services again.

review stars review stars review stars review stars review stars   24th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Very happy with work done to replace a lock etc. Very nice manner, quick and efficient. Would have no problem recommending.

review stars review stars review stars review stars review stars   2nd August 2019
Value of Products/Services or Work Performed: £50
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I found myself locked in when a visitor made a mistake with my yale lock on her way out. Richard arrived within half an hour and managed to open the door without any damage or other costs. Good guy. Very grateful.

review stars review stars review stars review stars review stars   20th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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Really good company!
Great prices and service better! Thanks Chris Gladden
review stars review stars review stars review stars review stars   20th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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Very quick to get back to me and arrange a convenient time, gave great advice - could easily have oversold but didn't. Very friendly and trustworthy.

review stars review stars review stars review stars review stars   1st June 2019
Value of Products/Services or Work Performed: £1 - £1000
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My lock stuck so I contacted Hero Locksmith who arrived promptly and fixed it with a better lock than I had before!
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