In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Hero Locksmith

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 5.0 out of 5 based on 33 reviews and feedback
Trusted Trader since 2017
Hero Locksmith
2 Oxgangs Farm Gardens
Edinburgh
EH13 9QE
0131 603 7329
07434 801 049
     

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Business Information

Affordable, fast and friendly one man locksmith service covering the Midlothian area.

Some of Richards services-

Lock changes and upgrades.

Upvc door repairs.

24 hour lock out assistance (non-destructive).

Communal door locks.

Master key systems.

On site key cutting.

High security locks available along with insurance spec BS3621 locks.

OAP discounts.

Locks and security products available to suit all budgets.

Various payment methods accepted- Credit/debit cards, cheques, bank transfers.

If you don't see the service needed above, please call Richard to discuss your requirements.

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Videos

Hero locksmith info video.

Reviews and Feedback

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5.0 out of 5 based on 33 reviews.
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review stars review stars review stars review stars review stars   20th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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Really good company!
Great prices and service better! Thanks Chris Gladden
review stars review stars review stars review stars review stars   20th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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Very quick to get back to me and arrange a convenient time, gave great advice - could easily have oversold but didn't. Very friendly and trustworthy.

review stars review stars review stars review stars review stars   1st June 2019
Value of Products/Services or Work Performed: £1 - £1000
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My lock stuck so I contacted Hero Locksmith who arrived promptly and fixed it with a better lock than I had before!
review stars review stars review stars review stars review stars   30th May 2019
Value of Products/Services or Work Performed: £1 - £1000
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I wanted to upgrade my front and back door locks so messaged Richard. He phoned me right back and we discussed what I needed, he quoted the price and arranged to come out the next day. Really nice guy, gave good, helpful advice. Will definitely use again.
review stars review stars review stars review stars review stars   4th May 2019
Value of Products/Services or Work Performed: £1 - £1000
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I broke a handle on a PVC window straight after moving in to a new house on a Friday evening. It was fixed straight away and this allowed me to secure the property. Richard was friendly, fast,and great value for money. I asked him back to replace a front door lock. Again the service was top notch. Would recommend.
review stars review stars review stars review stars review stars   23rd April 2019
Value of Products/Services or Work Performed: £1 - £1000
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My front door handle locking mechanism was becoming increasingly stiff to open and close and I couldn't work out what the problem was. I phoned Hero Locksmiths and Richard arrived in 20 minutes, checked a few potential problems, identified the issue and fixed it. Very speedy and efficient, and a nice bloke. Great service.
review stars review stars review stars review stars review stars   24th November 2018
Value of Products/Services or Work Performed: £115
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My front door lock failed so I couldn't open the door
The locksmith was at the house within 20 minutes of being contacted.
He replaced the lock after cutting through the lock in order to open the door. He cut the extra keys I needed in his van which is a real bonus as he checked they were all working.
He was efficient, professional and I would use him again. His charge for the whole job was very reasonable.

review stars review stars review stars review stars review stars   13th November 2018
Value of Products/Services or Work Performed: £0
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Called for some advice regarding what I needed to satisfy my new house insurance. Richard came out same day, phoned in advance to check I was in, and looked at the doors and windows I was querying. He confirmed that I needed nothing done, and did not charge me for the visit. He was very helpful, friendly and extremely responsive to my query. I would call him again if I have any problems.

review stars review stars review stars review stars review stars   1st November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Efficient, prompt, helpful and friendly.

review stars review stars review stars review stars review stars   15th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Came out and sorted lock on same day. Gave good advice on what to do if I have problems with other locks. Would def recommend to others
review stars review stars review stars review stars review stars   1st October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Delighted with service. Issue fixed within 20 minutes of calling. Would definitely use again and would not hesitate to recommend.

review stars review stars review stars review stars review stars   8th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Really quick response. Un-patronising professional advice on the phone and once at house. Richard got on with the job quickly and efficiently. I am very happy with the result and the cost.
I hope he enjoyed his holiday which was imminent!
review stars review stars review stars review stars review stars   21st August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Hero Locksmith turned up quickly and did the job well and in a friendly manner. I'd certainly use them again if I needed their services.
review stars review stars review stars review stars review stars   9th August 2018
Value of Products/Services or Work Performed: £230
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Richard was quick to take my initial call, able to carry out the work later the same day, and was professional, courteous and helpful when he visited our home. He replaced the locks on both our front door and our rear conservatory, explaining how and why he was using particular products and advantages they had on the existing locks. Not only that, he improved the action of the doors, gave us some maintenance tips, and was friendly throughout. Definitely to be recommended.
review stars review stars review stars review stars review stars   9th July 2018
Value of Products/Services or Work Performed: £105
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Great responsive service and talked me through options in easily understandable way. Would thoroughly recommend.
review stars review stars review stars review stars review stars   5th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very prompt efficient service and even cleaned up after changing the locks. Happy customer

review stars review stars review stars review stars review stars   6th May 2018
Value of Products/Services or Work Performed: £170
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I got locked out of my flat and wanted him to come and get through the door and then replace the locks which I think one was a mortise and one was a yale type. The yale one he managed to open without damaging it, but the only way through the mortise one was to drill it out. He did that, got the door open and then fitted a new one. I asked him to replace the yale one at the same time while he was here which he did [this wasn't required it was just my preference]. He also cut 4 pairs of extra spare keys for me and tested them all. [2 keys were included for each lock already, I just prefer to have a lot of spare keys]. I often feel very anxious with people coming to my flat, but he was really friendly and happy to help. I've used him a few times now. He was easy to contact on the phone and arrived really quickly.

review stars review stars review stars review stars review stars   6th May 2018
Value of Products/Services or Work Performed: £50
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Fab service from start to finish!

review stars review stars review stars review stars review stars   29th March 2018
Value of Products/Services or Work Performed: £70
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Excellent, very quick service! Richard is the most nice tradesman whose services we have used so far! Highly recommended! Pleasure to do the business! Thank you ever so much for your help! You saved the day ( no wonder you are called Hero locksmith! ;) ) xxx
review stars review stars review stars review stars review stars   9th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Richard was very easy to get ahold of - always quick to answer or calls back promptly if he's unable to. He came out to the address within an hour of being called to replace a lock on the front door which was sorted in 15 minutes.

Price was very fair and done quickly with a bank transfer.

Richard also had a quick look at a loose fitting interior lock (missing a screw) and sorted that without any extra charge.

I later decided I wanted an extra couple of keys cut and he asked, as it was dinner time, if I could head to his residence to meet him at his van which was totally understandable. He didn't hesitate to pop out and cut the keys there and then in 5 minutes.

Phenomenal chap and he's my first go to for lock problems.
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