Hero Locksmith | Edinburgh Trusted Trader
In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Hero Locksmith

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 5.0 out of 5 based on 19 reviews and feedback

Hero Locksmith
2 Oxgangs Farm Gardens
Edinburgh
EH13 9QE
0131 603 7329
07434 801 049
     

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Business Information

Affordable, fast and friendly one man locksmith service covering the Midlothian area.

Some of Richards services-

Lock changes and upgrades.

Upvc door repairs.

24 hour lock out assistance (non-destructive).

Communal door locks.

Master key systems.

On site key cutting.

High security locks available along with insurance spec BS3621 locks.

OAP discounts.

Locks and security products available to suit all budgets.

Various payment methods accepted- Credit/debit cards, cheques, bank transfers.

If you don't see the service needed above, please call Richard to discuss your requirements.

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Videos

Hero locksmith info video.

Reviews and Feedback

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5.0 out of 5 based on 19 reviews.
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review stars review stars review stars review stars review stars   9th July 2018
Value of Products/Services or Work Performed: £105
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Great responsive service and talked me through options in easily understandable way. Would thoroughly recommend.
review stars review stars review stars review stars review stars   5th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very prompt efficient service and even cleaned up after changing the locks. Happy customer

review stars review stars review stars review stars review stars   6th May 2018
Value of Products/Services or Work Performed: £170
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I got locked out of my flat and wanted him to come and get through the door and then replace the locks which I think one was a mortise and one was a yale type. The yale one he managed to open without damaging it, but the only way through the mortise one was to drill it out. He did that, got the door open and then fitted a new one. I asked him to replace the yale one at the same time while he was here which he did [this wasn't required it was just my preference]. He also cut 4 pairs of extra spare keys for me and tested them all. [2 keys were included for each lock already, I just prefer to have a lot of spare keys]. I often feel very anxious with people coming to my flat, but he was really friendly and happy to help. I've used him a few times now. He was easy to contact on the phone and arrived really quickly.

review stars review stars review stars review stars review stars   6th May 2018
Value of Products/Services or Work Performed: £50
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Fab service from start to finish!

review stars review stars review stars review stars review stars   29th March 2018
Value of Products/Services or Work Performed: £70
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Excellent, very quick service! Richard is the most nice tradesman whose services we have used so far! Highly recommended! Pleasure to do the business! Thank you ever so much for your help! You saved the day ( no wonder you are called Hero locksmith! ;) ) xxx
review stars review stars review stars review stars review stars   9th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Richard was very easy to get ahold of - always quick to answer or calls back promptly if he's unable to. He came out to the address within an hour of being called to replace a lock on the front door which was sorted in 15 minutes.

Price was very fair and done quickly with a bank transfer.

Richard also had a quick look at a loose fitting interior lock (missing a screw) and sorted that without any extra charge.

I later decided I wanted an extra couple of keys cut and he asked, as it was dinner time, if I could head to his residence to meet him at his van which was totally understandable. He didn't hesitate to pop out and cut the keys there and then in 5 minutes.

Phenomenal chap and he's my first go to for lock problems.
review stars review stars review stars review stars review stars   17th December 2017
Value of Products/Services or Work Performed: £1 - £1000
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I 'phoned on a Saturday before Xmas and expected to leave a message to advise I was having difficulty with the lock. The 'phone was answered by Richard. Within 45 minutes he was at the door. The lock was changed for a better one and the requested 5 keys were supplied all at a modest price. I was very impressed. Richard was a joy to do business with. Good service, good price, good manners and good to be able to recommend him.
review stars review stars review stars review stars review stars   22nd October 2017
Value of Products/Services or Work Performed: £1 - £1000
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I was locked out on a Saturday night, called Hero locksmith and they arrived very quickly. Got me back into the house in no time! Opened the door with no damaged and reunited me with my dog. Could not thank them enough!
review stars review stars review stars review stars review stars   17th July 2017
Value of Products/Services or Work Performed: £1 - £1000
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Called asking for help with regards to a broken lock. I asked if he could come at a specific time which he did. He called in advance to make sure it was still convenient. Advised what the problem was and gave me a few different options as to how to rectify the situation. Prices given which were extremely reasonable, new lock fitted and some minor adjustments completed to door. Great service would definitely recommend.

review stars review stars review stars review stars review stars   15th June 2017
Value of Products/Services or Work Performed: £1 - £1000
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I would definitely use Hero locksmiths again. He arrived quickly as it was urgent, he was friendly and efficient with good prices.
review stars review stars review stars review stars review stars   4th June 2017
Value of Products/Services or Work Performed: £1 - £1000
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Richard responded quickly. Ordered required parts and everything fixed by next day. Cheerful person and I would definitely use again and recommend
review stars review stars review stars review stars review stars   12th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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Great service, called to enquire for a quote for communal stairwell lock repair, offered great advice and provided telephone quote - cheaper than others. Richard arrived within an hour of calling, repaired lock.

Called Richard, 3 months later as I was locked out of my flat, he provided a telephone quote and arrived within an hour. Removed and replaced mortice deadlock and I was back in my flat quickly. No damage to door and new keys cut, professional service, highly recommend - wouldn't hesitate to call again.
review stars review stars review stars review stars review stars   22nd January 2017
Value of Products/Services or Work Performed: £1 - £1000
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Have used Richard on a couple of occasions for different jobs. Most recent one was pretty complex, for a bespoke door on an old property. He was very reliable and went out of his way to get the work done at a time that suited me. Would happily recommend. He presents as a very trustworthy and nice person.
review stars review stars review stars review stars review stars   9th January 2017
Value of Products/Services or Work Performed: £1 - £1000
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I had several quotes to change the lock on a communal stairwell and Richard's was significantly cheaper than the others. He quickly assessed the problem during a telephone conversation and advised, contrary to other locksmiths I spoke to, that it was only the barrel that needed replaced, not the entire unit.

He was happy to carry out the work on a Saturday morning and arrived punctually. He replaced the barrel, cut keys for all the residents and tested them, all within 40 minutes. Job done!

If you are after an honest, reliable locksmith who knows his stuff, Richard ticks all the boxes. I will most definitely be adding him to my list of 'Best Found Tradesmen'.
review stars review stars review stars review stars review stars   13th December 2016
Value of Products/Services or Work Performed: £1 - £1000
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Richard arrived promptly after calling and was very quick and efficient. He was extremely pleasant to myself and reassuring to my grandmother who had locked herself out. The problem was sorted without any damage to the door. Great service!
review stars review stars review stars review stars review stars   12th December 2016
Value of Products/Services or Work Performed: £1 - £1000
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A massive thanks to Richard for everything he did. We called him on a Saturday Morning and he was with us within an hour or so. He was extremely polite and did a fantastic job for us changing 2 locks and adding a third.
The cost was a lot less than we expected and we would not hesitate to recommend him to friends and family. Thank you so much for everything.
review stars review stars review stars review stars review stars   12th December 2016
Value of Products/Services or Work Performed: £1 - £1000
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Richard is warm, friendly, reliable, trustworthy and skilled. I have used his service a couple of times and would not hesitate to recommend him to others.
review stars review stars review stars review stars review stars   1st December 2016
Value of Products/Services or Work Performed: £1 - £1000
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Delighted with the service. Was locked out of my apartment. Called at 17.40 and locksmith was out and had me in the apartment within 40 minutes. Really good value for money aswell. Extremely friendly. Would 100% recommend and use again but hopefully I won't have to!
review stars review stars review stars review stars review stars   1st December 2016
Value of Products/Services or Work Performed: £1 - £1000
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I have used Richard at Hero locksmiths several times and can't recommend him highly enough. Always a speedy service with good and clear feedback on each occasion.
I would definitely use him and recommend him for all types of lock issues.
Dean