In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Hero Locksmith

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 5.0 out of 5 based on 41 reviews and feedback
Trusted Trader since 2017
Hero Locksmith
2 Oxgangs Farm Gardens
Edinburgh
EH13 9QE
0131 603 7329
07434 801 049
     

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Business Information

Affordable, fast and friendly one man locksmith service covering the Midlothian area.

Some of Richards services-

Lock changes and upgrades.

Upvc door repairs.

24 hour lock out assistance (non-destructive).

Communal door locks.

Master key systems.

On site key cutting.

High security locks available along with insurance spec BS3621 locks.

OAP discounts.

Locks and security products available to suit all budgets.

Various payment methods accepted- Credit/debit cards, cheques, bank transfers.

If you don't see the service needed above, please call Richard to discuss your requirements.

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Videos

Hero locksmith info video.

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 41 reviews.
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review stars review stars review stars review stars review stars   6th November 2019
Value of Products/Services or Work Performed: £60
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Very friendly service - Richard called me back on the same day I emailed, told me what the basic charge would be and made sure I was OK with that prior to the visit. He gave me a rough idea of when he'd visit, and on the arranged day he phoned to let me know he was on his way.

The job was done quickly, and now I have a UPVC door which finally closes & locks/unlocks easily after 21 years of putting up with using 'the knack' to do it. I'm delighted - as is my daughter who could never master it!

I highly recommend Richard and I'll certainly use his services again should I have any further door or lock issues.
review stars review stars review stars review stars review stars   31st October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Fitted new lock and also installed new handle on window. Richard was very quick, very professional and very personable. He went out of his way to be helpful and the whole experience was a breeze. Would definitely recommend and use again.
review stars review stars review stars review stars review stars   24th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Richard replaced the lock on front door and also cut an extra key from his van. Excellent service ! Quoted price over the phone prior to attending and arrived very promptly and fitted new lock in minutes.
Really good quality lock and keys. Well worth the money. Highly recommend Richard. What a great guy too!

review stars review stars review stars review stars review stars   10th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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We needed two jobs carried out and Richard was extremely helpful, knowledgeable, professional and friendly. we would highly recommend Hero Locksmith.

review stars review stars review stars review stars review stars   3rd September 2019
Value of Products/Services or Work Performed: £1 - £1000
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We had our front door lock changed to conform to standard insurance requirement and were very happy with the work completed in no time. Richard was pleasant and professionnal. We recommand this local company.
review stars review stars review stars review stars review stars   24th August 2019
Value of Products/Services or Work Performed: £162
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Replacement stair door lock fitted and 34 keys supplied. The locksmith prepared the keys in advance so it was easy to arrange fitting the new lock as everyone already had their keys. Was on time, efficient and personable. I would certainly use his services again.

review stars review stars review stars review stars review stars   24th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Very happy with work done to replace a lock etc. Very nice manner, quick and efficient. Would have no problem recommending.

review stars review stars review stars review stars review stars   2nd August 2019
Value of Products/Services or Work Performed: £50
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I found myself locked in when a visitor made a mistake with my yale lock on her way out. Richard arrived within half an hour and managed to open the door without any damage or other costs. Good guy. Very grateful.

review stars review stars review stars review stars review stars   20th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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Really good company!
Great prices and service better! Thanks Chris Gladden
review stars review stars review stars review stars review stars   20th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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Very quick to get back to me and arrange a convenient time, gave great advice - could easily have oversold but didn't. Very friendly and trustworthy.

review stars review stars review stars review stars review stars   1st June 2019
Value of Products/Services or Work Performed: £1 - £1000
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My lock stuck so I contacted Hero Locksmith who arrived promptly and fixed it with a better lock than I had before!
review stars review stars review stars review stars review stars   30th May 2019
Value of Products/Services or Work Performed: £1 - £1000
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I wanted to upgrade my front and back door locks so messaged Richard. He phoned me right back and we discussed what I needed, he quoted the price and arranged to come out the next day. Really nice guy, gave good, helpful advice. Will definitely use again.
review stars review stars review stars review stars review stars   4th May 2019
Value of Products/Services or Work Performed: £1 - £1000
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I broke a handle on a PVC window straight after moving in to a new house on a Friday evening. It was fixed straight away and this allowed me to secure the property. Richard was friendly, fast,and great value for money. I asked him back to replace a front door lock. Again the service was top notch. Would recommend.
review stars review stars review stars review stars review stars   23rd April 2019
Value of Products/Services or Work Performed: £1 - £1000
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My front door handle locking mechanism was becoming increasingly stiff to open and close and I couldn't work out what the problem was. I phoned Hero Locksmiths and Richard arrived in 20 minutes, checked a few potential problems, identified the issue and fixed it. Very speedy and efficient, and a nice bloke. Great service.
review stars review stars review stars review stars review stars   24th November 2018
Value of Products/Services or Work Performed: £115
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My front door lock failed so I couldn't open the door
The locksmith was at the house within 20 minutes of being contacted.
He replaced the lock after cutting through the lock in order to open the door. He cut the extra keys I needed in his van which is a real bonus as he checked they were all working.
He was efficient, professional and I would use him again. His charge for the whole job was very reasonable.

review stars review stars review stars review stars review stars   13th November 2018
Value of Products/Services or Work Performed: £0
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Called for some advice regarding what I needed to satisfy my new house insurance. Richard came out same day, phoned in advance to check I was in, and looked at the doors and windows I was querying. He confirmed that I needed nothing done, and did not charge me for the visit. He was very helpful, friendly and extremely responsive to my query. I would call him again if I have any problems.

review stars review stars review stars review stars review stars   1st November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Efficient, prompt, helpful and friendly.

review stars review stars review stars review stars review stars   15th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Came out and sorted lock on same day. Gave good advice on what to do if I have problems with other locks. Would def recommend to others
review stars review stars review stars review stars review stars   1st October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Delighted with service. Issue fixed within 20 minutes of calling. Would definitely use again and would not hesitate to recommend.

review stars review stars review stars review stars review stars   8th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Really quick response. Un-patronising professional advice on the phone and once at house. Richard got on with the job quickly and efficiently. I am very happy with the result and the cost.
I hope he enjoyed his holiday which was imminent!
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