In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Edinburgh Tree Surgeons

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 4.6 out of 5 based on 13 reviews and feedback
Trusted Trader since 2018
Edinburgh Tree Surgeons
2 Westerhaugh, Auchendinny
Penicuik
EH26 8PF
0131 510 0533
07917 408 188
     

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Business Information

Edinburgh Tree Surgeons are experienced professionals who operate in and around Edinburgh and the Lothians.

We do hedge trimming, tree climbing and pruning, tree felling, tree inspections and reports. Stump grinding is also a service we offer

The bulk of our work is domestic tree pruning, tree trimming and tree removals within the city of Edinburgh, however our wide experience within the sector means we can provide specialist arboricultural and consultancy services.

We can take on any contract work, private or corporate, and often work on site preparation within the construction industry.

Send us an email or call us today.

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Reviews and Feedback

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4.6 out of 5 based on 13 reviews.
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review stars review stars   11th October 2019
Value of Products/Services or Work Performed: £375
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Review Comments
Contacted the company for a quote and then supplied details of required work including photos. I was given an initial verbal estimate which was then increased by the end of the conversation. A date was made for the work and on the morning I was contacted to confirm time and was asked what price had been quoted. I advised the quote given. On arrival the first comment was that the job wasn’t as big as first thought - but the price was increased again! The cost may well have been competitive but I did not appreciate receiving three increasing quotes. I advised contractor that I was unhappy with this way of working and revised costs and basically received a shrug of shoulders and his rapid departure. Very casual way of working and not one I would recommend although appeared to be a pleasant individual.

Moderator Response
Official Company response: "Apologies that the wrong impression was given throughout this transaction. On the phone I made clear that the price was estimated as photos can sometimes be misleading, as it was a small job I wanted to give an idea of the price over the phone. When I arrived on the arranged day the tree was larger (not smaller) than the photos and phone conversation had led me to believe. We offer fair and competitive prices and need to price accurately as we have very high overheads including many insurances, staff costs, waste removal and high quality specialist equipment. Once I had arrived and quoted a realistic price the customer thought this was too high, so I apologised twice and left the property. Apologies if you were inconvenienced, we always want to offer best value - and we would never increase a price after work had been completed - so we need to offer a price structure that covers our own costs from the outset."
review stars review stars review stars review stars review stars   5th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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All my hedges were extremely overgrown but the guys cut them down, removed all the debris and left the garden very tidy. They did exactly as I asked and worked extremely hard. They were very efficient, polite and helpful. I would certainly use this company again and would have no hesitation in recommending them to others.
Thank you all for your help, much appreciated.
review stars review stars review stars review stars review stars   30th May 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Happy with service received. Being a member of the Edinburgh Trusted Trader gave me the confidence to use a trader under this scheme.
review stars review stars review stars review stars review stars   26th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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I was very pleased with the work done. I went onto their website and left a message. They came back to me very quickly and arranged to do the job within a week. They were very friendly and efficient on site and did a great job of clearing up afterwards. I would have no hesitation in using them again.

review stars review stars review stars review stars review stars   11th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Alan came promptly to assess the work required, and communicated really well with us at all stages.
He and Calum arrived to do the work at exactly the time stated and made an excellent job of pruning the trees and shrubs in our garden. They were friendly but professional and worked hard,
They cleared up brilliantly after the work - the garden is now tidier than it's been for a while!
review stars review stars review stars review stars review stars   1st November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Friendly, efficient, prompt and helpful.

review stars review stars review stars review stars review stars   30th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Every time I have had Edinburgh Tree Surgeons work on my property it has been a breezy and delightful experience. They are my go-to business for all tree felling and maintenance work I have done on my land. Its hard to find dedicated and quality service providers in Edinburgh which is why I would recommend them to anyone looking to have quality work done and needing serious, hard working tree surgeons.
review stars review stars review stars review stars review stars   29th October 2018
Value of Products/Services or Work Performed: £432
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I had to chase them up a couple of times to finalise a date but I am glad I did. Quality of work was good and they left the garden tidy when they left. They were in touch to clarify a few points when on site and accommodated extra work at last minute, which I am very tankful for. I would recommend them to anyone and I would use them again.
review stars review stars review stars review stars review stars   28th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very friendly and reliable team of gardeners. Easy to deal with.
Arrived on time and tidied up behind them. Would have no hesitation
in recommending them.

review stars review stars review stars review stars review stars   24th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very happy with Jamie who came to cut my box hedge & privet. He did a brilliant job in cutting my box hedge which runs both sides of a front path it is now a formal hedge which I love. Jamie is very informative & answered all my questions & tidying up after he was finished. I definitely will contact Edinburgh tree surgeons again.

review stars review stars review stars review stars review stars   12th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Alan pruned the trees in my garden, which allows the light to flood into my kitchen and has really improved my experience in the house a lot. They were quick, tidy and courteous at all times. Very happy.
review stars review stars review stars review stars review stars   11th October 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Efficient no nonsense professionals who get the job done and are happy to work with customer on requirements
review stars review stars review stars review stars review stars   29th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from Alan and the team. Quote was done on the spot. Date committed and they turned up when they said they would. Impressive service, not only the speed of the main job but also on the tidy up aspects, taking extra time to ensure no debris was left in either my driveway or on the street outside. Considerate, courteous and professional. Thanks again!