Celsius Plumbing and Heating
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Heating Engineers, Gas Engineers, Gas Installers, Plumbers, Landlord Certification, Landlords Gas Safety Certificate, Electrical Inspection & Testing, Legionella Risk Assessment, Boiler Installation, Boiler Repairs, Boiler Servicing, Gas Appliance Installation & Maintenance, Gas Taps & Valves, Gas Fires, Boiler Cleaning, Emergency Gas Engineer, Emergency Plumber, Plumbing and Heating, Plumbing PartsTrade Associations
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Business Information
⭐⭐⭐⭐⭐ 1600 + Reviews on Edinburgh Trusted Trader and we could not be prouder of our team. Thank you to all our amazing customers who took the time to leave both positive and constructive feedback.⭐⭐⭐⭐⭐
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Service Centre and Registered Address:
2D West Telferton,
Telferton Industrial Estate
Edinburgh
EH7 6UL
City Centre Office:
6 Waterloo Place
Edinburgh
EH1 3EG
At Celsius Plumbers, we are all things boilers, central heating and plumbing and cover Edinburgh, East Lothian and Midlothian.
We specialise in central heating boiler repairs and servicing, boiler replacements and installations as well as general plumbing ranging from tap repairs, toilet repairs through to radiator replacements, central heating chemical flushing and blocked drains.
We are open 7 days a week 8am - 8pm and operate an emergency plumber service.
We are proud of our excellent customer ratings for boiler repairs and new boiler installations on the Edinburgh Council Trusted Trader scheme
_____________________________________________________________________________________
Service Centre and Registered Address:
2D West Telferton,
Telferton Industrial Estate
Edinburgh
EH7 6UL
City Centre Office:
6 Waterloo Place
Edinburgh
EH1 3EG
At Celsius Plumbers, we are all things boilers, central heating and plumbing and cover Edinburgh, East Lothian and Midlothian.
We specialise in central heating boiler repairs and servicing, boiler replacements and installations as well as general plumbing ranging from tap repairs, toilet repairs through to radiator replacements, central heating chemical flushing and blocked drains.
We are open 7 days a week 8am - 8pm and operate an emergency plumber service.
We are proud of our excellent customer ratings for boiler repairs and new boiler installations on the Edinburgh Council Trusted Trader scheme
Trader Map Location
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Our Customer Journey Video - Why we do things differentlyWe are all things Plumbing, Boilers and Central Heating.
As part of our commitment to our customers, we operate 6 days a week, with our primary aim to provide the best customer experience.
Reviews and Feedback
4.9 out of 5 based on
1757 reviews.
Order by:
10th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Great service
Cassandra mackay
10th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Great response to diagnose the issue, followed up my a proper report and requirements for a fix. Parts ordered and fitted within timescales agreed.
Great customer service when arranging visits and work.
Great customer service when arranging visits and work.
Thomas Hudson
10th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Contact from booking the appointment was excellent, the message before arriving kept me in the loop, the engineer was a really nice and polite lad, good bit of chat and gave me an explanation of what he was doing before starting then showed me what he’d done and how that would improve things for us plus, he told me what to do if something were to happen in the cold as it it did last winter. Flawless service, very happy and impressed. 5 ⭐️
Gary J
10th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Robert, was very personable, friendly, efficient & quick too. He arrived on the dot also tidied up after himself. Very satisfied with the job.
Doreen McDiarmid
9th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Professional young man. … but friendly. Identified and sorted the problem straight away. Will definitely use again.
Fiona MacKinnon
9th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Very knowledgeable, reliable and trustworthy service
9th November 2023Value of Products/Services or Work Performed: £1001 - £5000
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In July Celsius replaced our old boiler with a much more efficient one. They have been back a couple of times to balance the system and this was no trouble to them at all. It is really easy to make an appointment with them and the engineers have always come well within their allotted time slot. They also provide you, via email, with a detailed work sheet of the work they have carried out. I'd definitely recommend them to others. Great work carried out and excellent after care.
Mairi
8th November 2023Value of Products/Services or Work Performed: £1001 - £5000
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Very thorough service for our gas fire. So appreciative to be able to use it safely again
Mabel
8th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service. Two engineers who visited were very efficient and helpful.
M Goddard
8th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Robert has done an excellent job cleaning the tank, A friendly and professional worker.
Mr Grant
8th November 2023Value of Products/Services or Work Performed: £1 - £1000
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A boiler check. The problem was diagnosed and the next step will be organised. Very professional and friendly. The trader explained what he had done to reach his diagnosis.
8th November 2023Value of Products/Services or Work Performed: £1 - £1000
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I had two recent jobs completed by Celsius - one relating to the boiler and one to fix a bathroom leak. The second was an emergency repair. The work was quick, efficient and reliable. I would use them again.
7th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Very efficient at organising appointments to come out at look at the problem. Provided clear quote to fix. Engineers were informative and polite
7th November 2023Value of Products/Services or Work Performed: £1 - £1000
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New taps and toilet workings. Excellent plumbers, friendly , helpful and reliable.
6th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Good service, on time and nice engineer
6th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Toilet flush stopped working and required a replacement part. Came very quickly and diagnosed the issue. Returned when they said they would and fixed the problem. Courteous and helpful at all times.
Iain
4th November 2023Value of Products/Services or Work Performed: £1 - £1000
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As a landlord we always use Celsius for all our safety certificates. First class service from booking to arriving on time and completing the job at hand. The staff who arrive at my property are always polite and professional.
Callum brown
3rd November 2023Value of Products/Services or Work Performed: £1 - £1000
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boiler service.
2nd November 2023Value of Products/Services or Work Performed: £1 - £1000
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Easy to get a convenient appointment, turned up on time and did boiler service efficiently.
31st October 2023Value of Products/Services or Work Performed: £1 - £1000
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Very efficient
Andrew Macintosh
30th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Had my boiler serviced.
Very happy with service received. Engineer arrived in allotted time slot and was very polite and helpful with the queries I had.
Very happy with service received. Engineer arrived in allotted time slot and was very polite and helpful with the queries I had.
Noreena Brown
30th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Boiler service / check radiators. Very prompt, professional and would use again.
27th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Response very good
26th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Replaced one mixer tap and fixed two other taps.
Ben Carter
26th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Great service, prompt, efficient and have great advice
Mabel
25th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Fast, efficient, professional
Jack McGregor
25th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Checking my underfloor piping and repairing a tap. Advice about damp.
Very reassuring, knowledgeable and very nice.
Phone call prior to visit was welcome.
Very professional.
Very reassuring, knowledgeable and very nice.
Phone call prior to visit was welcome.
Very professional.
Lesley
25th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Boiler service
23rd October 2023Value of Products/Services or Work Performed: £1 - £1000
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All went smoothly again!
Robert McDowall
20th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Boiler service. Always on time, thorough.
19th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Boiler repair. Good communication at all times, and the engineer was punctual and friendly. Quality of repair appears good. No complaints, and highly recommended!
James Whyte
19th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Always a great speedy service with pleasant tradesmen. Thanks again!
Byron Kennedy
18th October 2023Value of Products/Services or Work Performed: £1001 - £5000
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I have had Celsius do annual service and checks and now had a new boiler installed.
Good customer service.
Positive and polite engineers.
Good customer service.
Positive and polite engineers.
17th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service was done. They were very accommodating with their time to suit me at short notice. Communication with them was excellent. First time using Celsius and I would thoroughly recommend them.
Alex
17th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Always a wonderful service from Celcius
Prompt, totally reliable and always patient.
I highly recommend this company.
Prompt, totally reliable and always patient.
I highly recommend this company.
17th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Yearly boiler service, but have used company for new boiler, heaters, system flush etc in the past. Always reliable.
17th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Gas Boiler Service
Andy
17th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Kitchen tap repaired quick and easy
Callum Smith
15th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Called at weekend with a urgent fix for a badly leaking tap. Got through right away to very helpful and efficient call handler who arranged a plumber visit the same day and for a slot that suited me which was brilliant. Plumber called to confirm arrival time, arrived on time and was very helpful, knowledgable and efficient. Excellent service all round and Id definitely use Celsius Plumbing and Heating again if needed.
12th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Helpful, polite, prompt, timely and professional. Great service from the office staff and the plumber was friendly, very tidy and was happy to describe what he was doing and why. Can’t fault it.
11th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Have used Celsius for my boiler and plumbing works since they installed my boiler 8 years ago. Professional, friendly, helpful and very organised in their service. Great value for money.
Melanie Harris
11th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Very efficient and professional company to deal with. Always do what they say and are very clear in the communications. The quality of the work is first class.
I have been using them for several years and have no intention of changing to another company
I have been using them for several years and have no intention of changing to another company
Duncan Millar
10th October 2023Value of Products/Services or Work Performed: £1 - £1000
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The plumber was excellent. Explained what he was doing, and repaired the broken shower.
John Williams
6th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Very professional service of my heating system
Lindsay Smith
2nd October 2023Value of Products/Services or Work Performed: £1 - £1000
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Very pleasant you man . Got to work got the job done and cleaned up after he was finished. Pleased and would happily recommend
2nd October 2023Value of Products/Services or Work Performed: £1 - £1000
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Prompt service and fault fixed. Very impressed.
Other small jobs investigated and quoted for.
Other small jobs investigated and quoted for.
Malcolm
2nd October 2023Value of Products/Services or Work Performed: £1 - £1000
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We booked Celsius to do our boiler service today. They arrived on time and were very polite and efficient.
They topped up the pressure and our boiler seems to be working fine now.
We would recommend them to anyone looking for a boiler service or plumbing work.
They topped up the pressure and our boiler seems to be working fine now.
We would recommend them to anyone looking for a boiler service or plumbing work.
Matthew Gilbert-Straw
29th September 2023Value of Products/Services or Work Performed: £1 - £1000
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Blair and Robert were absolutely fantastic! Very friendly, explained what they were going to do and got on with it. Both very good representatives for your company!
Susan Taljaardt
28th September 2023Value of Products/Services or Work Performed: £1001 - £5000
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Very efficient work fitting my new boiler - fast and tidy.
Joe
27th September 2023Value of Products/Services or Work Performed: £1 - £1000
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Great service as usual
27th September 2023Value of Products/Services or Work Performed: £1 - £1000
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Great service as has been the case each time. Quick and efficient service of our boiler and hwc
26th September 2023Value of Products/Services or Work Performed: £1 - £1000
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Blair and Robert were great, punctual friendly and knowledgeable, got the job done nae bodge
Iona
25th September 2023Value of Products/Services or Work Performed: £1 - £1000
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Polite and professional
23rd September 2023Value of Products/Services or Work Performed: £1 - £1000
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Hiya, the first visit by Celcius workmen occurred within the week of me phoning and included an estimate for the intended work. (the payment for 1 hour had to be paid before they arrived at our house, paying before work was done was something I felt a bit wary of but I had nothing to worry about). A quote was sent to us through email, payment was made online and I made an appointment for the following
week .
Our kitchen tap had been making a foghorn noise when turned on. The tap was replaced and now works fine.
Our toilet upstairs sounded as if it had water trickling into it constantly. the syphon was replaced and now it works fine.
the ensuite toilet had flooded to downstairs. the connection was replaced and now there is no leak.
The workmen were lovely and knew what they were talking about. The job was completed within the estimated time.
I would definitely use this company again :-)
week .
Our kitchen tap had been making a foghorn noise when turned on. The tap was replaced and now works fine.
Our toilet upstairs sounded as if it had water trickling into it constantly. the syphon was replaced and now it works fine.
the ensuite toilet had flooded to downstairs. the connection was replaced and now there is no leak.
The workmen were lovely and knew what they were talking about. The job was completed within the estimated time.
I would definitely use this company again :-)
Alison Paterson
22nd September 2023Value of Products/Services or Work Performed: £5001 - £25,000
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We had a brand new boiler installed, Celsius were quick to getting us a slot and getting it sorted fast now the colder nights are coming in.
We were a bit apprehensive realising we wouldn’t be in for the install but Blair and Aaron were super professional and respectful in the flat without us there! I arrived near the end of the job and both guys were lovely and showed me how to use the new boiler leaving me super happy to have hot showers again!
They also left the flat clean and thoroughly checked all the functions work before heading off. Thanks so much!!
We were a bit apprehensive realising we wouldn’t be in for the install but Blair and Aaron were super professional and respectful in the flat without us there! I arrived near the end of the job and both guys were lovely and showed me how to use the new boiler leaving me super happy to have hot showers again!
They also left the flat clean and thoroughly checked all the functions work before heading off. Thanks so much!!
Rachael Anderson
21st September 2023Value of Products/Services or Work Performed: £1001 - £5000
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Replacement of waste pipe
The service we received was excellent highly recommended.
The service we received was excellent highly recommended.
Lorna
20th September 2023Value of Products/Services or Work Performed: £1001 - £5000
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We had our old boiler replaced, after it began to require too many maintenance visits.
Celsius quoted us a number of options, from value to best quality.
Once quote confirmed, the team came in a week later at 8am promptly, installed the new system, tested it, cleaned up and talked us through using it. Gone by 3pm.
Very happy with the work.
Celsius quoted us a number of options, from value to best quality.
Once quote confirmed, the team came in a week later at 8am promptly, installed the new system, tested it, cleaned up and talked us through using it. Gone by 3pm.
Very happy with the work.
Andrew
19th September 2023Value of Products/Services or Work Performed: £1 - £1000
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Blair did the job effectively on the day as agreed. He could provide a sms day before of his schedule to be more efficient to narrow down a 3 hour window.
Cheers.
Cheers.
19th September 2023Value of Products/Services or Work Performed: £1 - £1000
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The pipe was leaking under the sink, and the man who came was very nice and got on with the job, he also checked my floorboards to make sure there where no other apparent problem to deal with.
Karen Robertson
19th September 2023Value of Products/Services or Work Performed: £1 - £1000
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Checking a boiler that is not working correctly.
The engineer was able to clearly explain the problem and to suggest various possibilities to solve the problem.
The engineer was able to clearly explain the problem and to suggest various possibilities to solve the problem.
Jane Ellis
18th September 2023Value of Products/Services or Work Performed: £1 - £1000
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Had a real emergency on a Saturday afternoon in August 2023, nearing the end of floor repairs, I drilled through a water pipe! Managed to get a screw in to limit the flow, called one firm who said they would call back within 90 mins, but then phoned Celsius, and within 20 mins Jamie the plumber turned up. Panic stations for 20mins as we couldn't locate the stopcock, but he found a workaround, repaired the pipe and did me a proper solid. Excellent service from Celsius and from Jamie. Thank you!
Tony Stevenson
18th September 2023Value of Products/Services or Work Performed: £1 - £1000
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Work was completed quickly with no issues.
Neil Steven
16th September 2023Value of Products/Services or Work Performed: £1001 - £5000
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I had a new boiler installed by Celsius and from start to finish they have been amazing.
They gave me an honest opinion on what I needed to do, turned up when they said they and were clean, tidy and efficient when carrying out the repair
I would definitely recommend this company to anyone needing heating instal, repairs or even just advice what to do
They gave me an honest opinion on what I needed to do, turned up when they said they and were clean, tidy and efficient when carrying out the repair
I would definitely recommend this company to anyone needing heating instal, repairs or even just advice what to do
SB
12th September 2023Value of Products/Services or Work Performed: £1 - £1000
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All good
11th September 2023Value of Products/Services or Work Performed: £1 - £1000
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Installation of a new shower unit at property.
Matthew Hutchinson
11th September 2023Value of Products/Services or Work Performed: £1 - £1000
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Engineer arrived on time and had phoned ahead to advise of his arrival.
Extremely polite and left the kitchen area spotless.
Extremely polite and left the kitchen area spotless.
Paul Kelly
8th September 2023Value of Products/Services or Work Performed: £1 - £1000
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Happy with the boiler service done by Celsius
7th September 2023Value of Products/Services or Work Performed: £1 - £1000
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Great work, came in early at the opportunity, friendly :)
Morgan
4th September 2023Value of Products/Services or Work Performed: £1 - £1000
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Boiler service - we regularly get this done by Celsius. Always on time, efficient, friendly. Work completed with no problems at all.
2nd September 2023Value of Products/Services or Work Performed: £1 - £1000
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I’ve had my shower mixer replaced. The engineers Blair and Aaron were fantastic, very friendly and professional they did the job quickly. There was no washers with the new mixer I bought myself so the guys got them from their van.
I’m very happy with the level of service and overall experience and would definitely recommend Celsius!
I’m very happy with the level of service and overall experience and would definitely recommend Celsius!
1st September 2023Value of Products/Services or Work Performed: £1 - £1000
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I use celsius because
1 someone answers the phone when you call
2 phone number is easily found
3 engineers are always friendly and do a good job
4 their IT system works well
5 no problem getting an appointment in near future
1 someone answers the phone when you call
2 phone number is easily found
3 engineers are always friendly and do a good job
4 their IT system works well
5 no problem getting an appointment in near future
Stuart
31st August 2023Value of Products/Services or Work Performed: £1 - £1000
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I’ve used Celsius for the last 10 years & would happily recommend them to anyone. They’re quick, efficient & pleasant to deal with. I’ve only ever had 1 problem with them but they dealt with it quickly, were very apologetic & resolved the issue above & beyond my expectations. Their engineers are always friendly, respectful of your property & are happy to answer any questions.
Lynn Forgie
30th August 2023Value of Products/Services or Work Performed: £1 - £1000
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Great
Jed
29th August 2023Value of Products/Services or Work Performed: £1 - £1000
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Regulars annual service- very efficient
25th August 2023Value of Products/Services or Work Performed: £1001 - £5000
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Service to the boiler, super quick and efficient!
Nathan Ferguson
25th August 2023Value of Products/Services or Work Performed: £1 - £1000
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Work man was very pleasant and professional and I would highly recommend plus the staff on phone were really nice and helpful and very friendly
Thank you
Thank you
22nd August 2023Value of Products/Services or Work Performed: £1 - £1000
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We had a kitchen tap replaced. The engineer’s work was nice & good.
Ping
22nd August 2023Value of Products/Services or Work Performed: £1 - £1000
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Leak under kitchen sink repaired to complete satisfaction .Clear explanation of work done.
20th August 2023Value of Products/Services or Work Performed: £1 - £1000
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Sorting a leak
Graham Mason
14th August 2023Value of Products/Services or Work Performed: £1 - £1000
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Very pleased. Only moved to Edinburgh on Friday (3 days ago). Found out a week ago that the 3 year old Ideal gas boiler had never been serviced by the previous owners.
Called Celcius as they are Ideal boiler specialists. They arranged an appointment for the Monday after we got the keys. First working day after completion.
On Monday Celsius arrived promptly when arranged and the service engineer was informative, friendly and helpful.
Couldn't ask for better service.
Thank you.
Called Celcius as they are Ideal boiler specialists. They arranged an appointment for the Monday after we got the keys. First working day after completion.
On Monday Celsius arrived promptly when arranged and the service engineer was informative, friendly and helpful.
Couldn't ask for better service.
Thank you.
12th August 2023Value of Products/Services or Work Performed: £1 - £1000
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Yearly boiler maintenance.
Professional care and attention given, Mr MacKenzie called to say that he was on his way, job was well done and completed in good time.
Professional care and attention given, Mr MacKenzie called to say that he was on his way, job was well done and completed in good time.
Mark
11th August 2023Value of Products/Services or Work Performed: £5001 - £25,000
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Annual boiler service
8th August 2023Value of Products/Services or Work Performed: £1 - £1000
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All the work was carried out as planned, in a timely and efficient manner. The workman was polite and respectful of the property. We are happy with the work that was done.
Matthew Gilbert-Straw
7th August 2023Value of Products/Services or Work Performed: £1 - £1000
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Thanks to Connor! He was punctual and reliable. He made an effort to try and investigate the cause of the issue and made useful recommendations.
Mr & Mrs Sayers
4th August 2023Value of Products/Services or Work Performed: £1 - £1000
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Friendly and efficient, I wouldn’t hesitate to use Celsius again
V Anderson
3rd August 2023Value of Products/Services or Work Performed: £1 - £1000
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Annual service carried out thoroughly and professionally.
Lesley Roy
2nd August 2023Value of Products/Services or Work Performed: £1 - £1000
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Very good. Prompt service, polite engineers and got the job done without fuss.
Barry
31st July 2023Value of Products/Services or Work Performed: £1 - £1000
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Connor was thorough, friendly and quick. Had great advice as well. Would not hesitate to use again or recommend.
24th July 2023Value of Products/Services or Work Performed: £1 - £1000
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Pleasant helpful friendly engineer as always. I have used Celsius for 8 years and have always been extremely impressed with all aspects of the service provided.
Peter Dickson
21st July 2023Value of Products/Services or Work Performed: £1 - £1000
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Came round to fix our troublesome toilet. All fixed and excellent service as usual! Would recommend.
17th July 2023Value of Products/Services or Work Performed: £1 - £1000
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After calling for an emergency plumber to fix a boiler issue, Celsius were with us within 45 minutes. They identified the need for an electrician but were able to suggest some interim measures until we could get one. Really impressed with the service.
17th July 2023Value of Products/Services or Work Performed: £1 - £1000
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Repair to toilet following blockage. Not a nice experience but the guys took it in their stride and were very professional. Would definitely recommend Celsius.
Angela Robertson
13th July 2023Value of Products/Services or Work Performed: £1 - £1000
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I have used Celsius to service my boiler over the last two years and have been very satisfied with them. When I recently discovered a leak in a radiator I therefore immediately contacted them. I was very pleased I did because their plumber (Jamie) was excellent. He was punctual, professional, efficient, friendly and tidy, and duly fixed the leak in a timely fashion.
David Moyes
11th July 2023Value of Products/Services or Work Performed: £1 - £1000
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Combi boiler servicing was quick and efficient. The engineer arrived on time, worked quietly and carefully, and explained his findings in clear language. He was polite and answered all my questions patiently and clearly.
11th July 2023Value of Products/Services or Work Performed: £1 - £1000
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It was a replacement valve for the washine machine feeder. The plumber we had was pleasanr and chatty, told us exactly what he was doing. He helped pop the washing machine back in its placw for me as i have a dodgy back at the moment
7th July 2023Value of Products/Services or Work Performed: £1 - £1000
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Needed my dishwasher plumbed in. Took a long time to locate the stopcock but the plumber was excellent and persisted.
5th July 2023Value of Products/Services or Work Performed: £1 - £1000
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We had to use emergency rates for speed. Our bathroom sink was leaking through to the kitchen light whenever used. The plumber fixed it efficiently and with a professiinal manner throughout. Costly but in keeping with others, reliable and clear communication from first contact.
Would use Celsius again. Thanks
Would use Celsius again. Thanks
J McLaren
5th July 2023Value of Products/Services or Work Performed: £1 - £1000
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Fantastic, quick and professional service. Cannot fault the service provided.
Lyn Jones
30th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Annual Boiler service
Rosalind Kirk
28th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Repair to leaking toilet .
Excellent communication . Reliable knowledgeable efficient service . transparently trustworthy so far . Reasonable value for money . Engineers seemed to be experienced and were very professional clean tidy used time well . Thank you Celsius .. Thank you Robert engineer #1 .. Thank you VERY much Jamie Wilde engineer #2 .. keep up the great work gentlemen and lady Monique in the office .
Excellent communication . Reliable knowledgeable efficient service . transparently trustworthy so far . Reasonable value for money . Engineers seemed to be experienced and were very professional clean tidy used time well . Thank you Celsius .. Thank you Robert engineer #1 .. Thank you VERY much Jamie Wilde engineer #2 .. keep up the great work gentlemen and lady Monique in the office .
Juliet Sumaric
28th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Having used Celsius Plumbing previously, I had no hesitation in doing so again. On this occasion, it was to replace a kitchen tap.
Very reliable company. Prompt to respond to enquiry, and to give a detailed quote with options. An appointment was arranged within two days, and good communication regarding this. Competitively priced and job was carried out satisfactorily. Highly recommend.
Very reliable company. Prompt to respond to enquiry, and to give a detailed quote with options. An appointment was arranged within two days, and good communication regarding this. Competitively priced and job was carried out satisfactorily. Highly recommend.
Diane Drummond
27th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Radiator removed and replaced once repaired
27th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Friendly, helpful, good communication, left me feeling much happier with my boiler.
Joanne McClelland
23rd June 2023Value of Products/Services or Work Performed: £1 - £1000
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Very reliable and polite service - would recommend!
22nd June 2023Value of Products/Services or Work Performed: £1 - £1000
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Had a kitchen tap issue that needed fixing.
Job was completed quickly and successfully.
Plumber confirmed when he was en route and turned up promptly.
Job was completed quickly and successfully.
Plumber confirmed when he was en route and turned up promptly.
Andrew Carey
22nd June 2023Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service.
Great communication.
Prompt arrival.
Contactless payment
Great communication.
Prompt arrival.
Contactless payment
20th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Your engineer was prompt and quick and his chat was great. We've used Celsius for years and will continue to do so.
Paul Lambie
20th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Conner was really friendly and talk me through the issues he found with our boiler and he also increased our pressure which was really good as this wasn’t the reason why he came to look at the boiler
Michelle Allan
19th June 2023Value of Products/Services or Work Performed: £1001 - £5000
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Get service. Very easy to arrange and excellent communication. Installation was done to high standard
Alexander Hewitt
16th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Had a kitchen tap replaced. Excellent communication and job was exactly what was wanted. Workers were friendly and professional. Very happy with the service
Dorris Gaughan
15th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Replaced piping under sink and fitted outdoor tap. Came on time. Very efficient and able plumber. Tidied up at the end.
15th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Great job, well done and a timely fix!
15th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Replacement tubing for bath drainage. Experience was good, arrived when expected, job done to good level as far as I can tell. Customer service was good, I was clear on how much would be paid and how to pay.
Robert
15th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Boiler service, absolutely excellent work. Quick to schedule. On time. Very efficient.
Kirsten
12th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Shower fixed
12th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Efficient and friendly.
9th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Radiator removal and service was very good
6th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Very pleasant and helpful, came quickly and solved the problem
Jean
5th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Follow up today.
Happy with the service and explanation provided
Happy with the service and explanation provided
Anne Melrose
1st June 2023Value of Products/Services or Work Performed: £1 - £1000
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Celsius performed a full boiler service and repaired a minor leak. The service was very efficient, helpful and professional. I would highly recommend this company.
Lorna Johnston
1st June 2023Value of Products/Services or Work Performed: £1 - £1000
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Excellent communication, very professional and efficient service. 5 out of 5 for the Celsius people!
31st May 2023Value of Products/Services or Work Performed: £1 - £1000
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Great service! Good communication throughout process. Work was done quickly and professionally
Rhian
31st May 2023Value of Products/Services or Work Performed: £1 - £1000
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Friendly, professional service
Anne Melrose
31st May 2023Value of Products/Services or Work Performed: £1 - £1000
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The plumbers are always very well mannered and they do the work to a very high standard. Any issues encountered they bring up with you, advise, and ask what you wish to do. On top of that they're very good a tidying up after themselves. I'm very happy with their service.
Lou Mackay
30th May 2023Value of Products/Services or Work Performed: £1 - £1000
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Appointment request response quick, with preferred time. Engineer prompt, diagnosis and fix straightforward.
Nigel Burnham
29th May 2023Value of Products/Services or Work Performed: £1 - £1000
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Verry hard worker on time reliable and polite done a verry good job.
Emma mcghee
26th May 2023Value of Products/Services or Work Performed: £1 - £1000
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Friendly and efficient service with a smile
24th May 2023Value of Products/Services or Work Performed: £1001 - £5000
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It was first free warranty check. Guy was brilliant. Friendly chatty and professional.
Allan Swan
23rd May 2023Value of Products/Services or Work Performed: £1 - £1000
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Always great service.
Vicki Richardson
17th May 2023Value of Products/Services or Work Performed: £1001 - £5000
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I have used Celsius for new rads and a new boiler. Very impressed with the boiler install - done in a morning! No down time! Recommended.
14th May 2023Value of Products/Services or Work Performed: £1 - £1000
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Faulty pressure reading on boiler.
This has been a long-standing problem which initially was challenging to solve.
The engineers worked tirelessly to discover reasons for the pressure problem.
They were , without exception, pleasant, explained what they were doing and happy to answer any questions. They always contacted me prior to arrival.
I would also like to mention a helpful and accomodation female receptionist who promptly dealt with my many phone calls to the office.
This has been a long-standing problem which initially was challenging to solve.
The engineers worked tirelessly to discover reasons for the pressure problem.
They were , without exception, pleasant, explained what they were doing and happy to answer any questions. They always contacted me prior to arrival.
I would also like to mention a helpful and accomodation female receptionist who promptly dealt with my many phone calls to the office.
Ingrid Narrow
11th May 2023Value of Products/Services or Work Performed: £1001 - £5000
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New boiler installation.
11th May 2023Value of Products/Services or Work Performed: £1 - £1000
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Radiators removed for redecoration purposes and uplifted for disposal.
10th May 2023Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from Celsius again. Contacted yesterday and job completed by 9am this morning.
10th May 2023Value of Products/Services or Work Performed: £1 - £1000
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New propeller in boiler, enabling hot water.
Mrs Duncan
5th May 2023Value of Products/Services or Work Performed: £1 - £1000
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Celsius first completed a Trace and Access, then repaired a water ingress to the property below which had been very difficult to trace. They agreed to work alongside another company for the reinstatement of the flooring and were very professional throughout. Work was to a high standard and communications always swift and accurate. I wouldn't hesitate to use Celsius again.
Liz Murdoch
5th May 2023Value of Products/Services or Work Performed: £1 - £1000
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Blair demonstrated high level of professionalism and amazing attitude. He assessed the situation and did the necessary repairs with confidence and it was clear that both him and Michael (the senior engineer) know what they're doing.
I couldn't be happier with the service from Celsius altogether, and it should be noted that my issue came up on a bank holiday; nevertheless their response was swift and everything is now restored.
Great work!
I couldn't be happier with the service from Celsius altogether, and it should be noted that my issue came up on a bank holiday; nevertheless their response was swift and everything is now restored.
Great work!
Spyros Marketos
4th May 2023Value of Products/Services or Work Performed: £1 - £1000
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Very quick turn around and good communication. Reasonable price for boiler service.
28th April 2023Value of Products/Services or Work Performed: £1 - £1000
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Annual Boiler Service
Twice now my boiler has had its annual service with this company and both times I unfortunately got the same engineer.
On both occasions nothing was documented for ongoing work.
Called both times and nothing was done. He assured me he would document it this time.
I gave them a 2nd chance but there won’t be a third. Very disappointed with their customer service and servicing of my 2 year old boiler.
Twice now my boiler has had its annual service with this company and both times I unfortunately got the same engineer.
On both occasions nothing was documented for ongoing work.
Called both times and nothing was done. He assured me he would document it this time.
I gave them a 2nd chance but there won’t be a third. Very disappointed with their customer service and servicing of my 2 year old boiler.
28th April 2023Value of Products/Services or Work Performed: £1 - £1000
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Very good and professional
28th April 2023Value of Products/Services or Work Performed: £1 - £1000
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I have used Celsius for many years. They are a highly trained, reliable and helpful.
26th April 2023Value of Products/Services or Work Performed: £1 - £1000
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Work carried out in good time and provided a great explanation of what was faulty. Was all sorted in very reasonable time.
Chris
21st April 2023Value of Products/Services or Work Performed: £1 - £1000
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We had a leak in our kitchen wastepipe inside the outside wall which was causing a.problem in the flat below us. The work when it was done was excellent. My only complaint would be the length of time between the original job assessment and getting the work done, 8 days, during which we were unable to use our kitchen water supply and our washing machine.
Terry Pearson
11th April 2023Value of Products/Services or Work Performed: £1 - £1000
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Hot water tank replaced. Work carried out was efficient and very tidy
Alex
6th April 2023Value of Products/Services or Work Performed: £1 - £1000
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Came very quickly. Quality of work was excellent.
Many Thanks
Steve
Many Thanks
Steve
Steve Easter Road
1st April 2023Value of Products/Services or Work Performed: £1 - £1000
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So grateful, prompt, polite, job done , same day, without any hassle on the weekend!
22nd March 2023Value of Products/Services or Work Performed: £1 - £1000
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Happy with the work carried out.
Friendly, tidy and efficient.
Friendly, tidy and efficient.
Anne Melrose
20th March 2023Value of Products/Services or Work Performed: £1 - £1000
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Richard arrived on time after a phone call , explained everything throughly and was very friendly and efficient - what more could you want?
Thoroughly painless!
Thoroughly painless!
Lesley
17th March 2023Value of Products/Services or Work Performed: £1 - £1000
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Lovely lad who did a great job
16th March 2023Value of Products/Services or Work Performed: £1 - £1000
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Had my boiler serviced today from Richard.
Called to say when he would be here came in done the job fantastic service and would recommend them.
Called to say when he would be here came in done the job fantastic service and would recommend them.
Allison Kilgour
15th March 2023Value of Products/Services or Work Performed: £1 - £1000
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Very fast and efficient
Alan
15th March 2023Value of Products/Services or Work Performed: £1 - £1000
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We had our Boiler and heating system installed by Celsius 10 years ago and have had our service completed to the highest standard ever since. This occasion was no different.
Friendly, knowledgeable and efficient engineer.
Great job and hassle free.
Friendly, knowledgeable and efficient engineer.
Great job and hassle free.
Martin Murphy
10th March 2023Value of Products/Services or Work Performed: £1 - £1000
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Thanks
Duncan Wallace
9th March 2023Value of Products/Services or Work Performed: £1 - £1000
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Very friendly, quality of work was exceptional.
Scott
3rd March 2023Value of Products/Services or Work Performed: £1 - £1000
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Boiler service was completed quickly and efficiently, communication was excellent beforehand and during the service, thorough and friendly service.
2nd March 2023Value of Products/Services or Work Performed: £1001 - £5000
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Annual service on boiler they installed 5 years ago. Work is always carried competently and efficiently and they are great to deal with.
Best heating engineer firm I have ever used.
Best heating engineer firm I have ever used.
John Munro
1st March 2023Value of Products/Services or Work Performed: £1 - £1000
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Immersion heater timer replaced.
1st March 2023Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service from start to finish, excellent to quote was done in person rather than phone and the installation team were fantastic really helpful and great workmanship.
Iain Cameron
27th February 2023Value of Products/Services or Work Performed: £1 - £1000
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Celsius are always responsive, flexible, and reliable offering great customer service and good value. Highly recommend.
25th February 2023Value of Products/Services or Work Performed: £1 - £1000
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Really professional service, extremely satisfied.
Stephen Jones
24th February 2023Value of Products/Services or Work Performed: £1 - £1000
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Informative and friendly
George
23rd February 2023Value of Products/Services or Work Performed: £1 - £1000
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Boiler service. Arrived on time, pleasant cheerful manner. All good
R. Sutherland
23rd February 2023Value of Products/Services or Work Performed: £1 - £1000
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Very pleased with work carried out
Roy Moloney
22nd February 2023Value of Products/Services or Work Performed: £1 - £1000
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Efficient team, polite and skillful tradesmen. Some minor confusion over timing their visit but ultimately very pleased.
21st February 2023Value of Products/Services or Work Performed: £1 - £1000
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Really pleased with the service I received from Celsius Plumbing. Received a confirmation email to confirm the date and time of visit. Engineer phoned half an hour before he arrived. Richard, the engineer, took the time to explain what he had done, and the work he recommended to have my boiler fixed. Really pleased with the service they provided, and will definitely use them again and will recommend to friends and family. Thank you!
Mhairi Smith
14th February 2023Value of Products/Services or Work Performed: £1 - £1000
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Celsius is a highly reliable business. They always arrive when planned and all the engineers are professional and friendly. It was only a service today (Celsius out the boiler in some years ago); Richard did a thorough job and was a pleasure to have in the house.
Ian
13th February 2023Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service - very competent engineers. My boiler stopped working but now parts have been replaced and boiler serviced not only is boiler working but much more efficient - my home is warmer.
I was a little put off my having to pay up front but I understand its probably sadly a sign of the times.
I was a little put off my having to pay up front but I understand its probably sadly a sign of the times.
Christine Seydak
11th February 2023Value of Products/Services or Work Performed: £1 - £1000
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Had a few hiccups with clerical mainly, lack of calls to let me know if plumber would still be attending as scheduled, not showing up and no apologies from office, the plumbers themselves do a good job, this is the second time we’ve used them, Stephan and Jamie very cheery and got the job done
Mandy MacLean
31st January 2023Value of Products/Services or Work Performed: £1 - £1000
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Celsius repaired a leaking boiler pipe for me, whilst it took a couple of attempts to get rid of the leak entirely I can’t fault their service which was, as always, great.
27th January 2023Value of Products/Services or Work Performed: £1 - £1000
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We had a blockage under the kitchen sink and as a result could not use the sink, washing machine or dishwasher. Our engineer fixed the problem and before leaving tested the washing machine and dishwasher to ensure everything was now functioning correctly. We were very pleased with the service provided and would highly recommend Celsius as a company to do business with.
Alan Wilson
26th January 2023Value of Products/Services or Work Performed: £1 - £1000
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Service and replacement part on my boiler.
25th January 2023Value of Products/Services or Work Performed: £1 - £1000
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Boiler service and leaky radiator fix - friendly service, on time, easy to schedule, excellent all round.
Kerry
22nd January 2023Value of Products/Services or Work Performed: £1 - £1000
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Great reliable service as always - I have had Celsius serving my boilers for five years now and will continue to use them!
20th January 2023Value of Products/Services or Work Performed: £1 - £1000
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Plumbing pipes changed under sink after dishwasher leak.
Really easy experience. Contacted online. They confirmed appointment slot quickly and turned up at agreed time.
Plumber was lovely, did what he had to do to fix issue and left. Made a really stressful leak easy to fix.
Would definitely recommend and use again.
Thank you
Really easy experience. Contacted online. They confirmed appointment slot quickly and turned up at agreed time.
Plumber was lovely, did what he had to do to fix issue and left. Made a really stressful leak easy to fix.
Would definitely recommend and use again.
Thank you
Charlotte
19th January 2023Value of Products/Services or Work Performed: £1 - £1000
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Good people’s doing a good job
James
18th January 2023Value of Products/Services or Work Performed: £1 - £1000
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Boiler not working - helpful staff when I called, got someone to see me the same day. The chap who came called first, was on time, explained what the problem was and fixed it. Helpful, friendly and efficient. Happy to recommend.
16th January 2023Value of Products/Services or Work Performed: £1 - £1000
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This was the second time we have used Celsius this week - once for our home and once for a rental property. Richard from Celsius was (as always) incredibly polite, professional, and cheerful. It's always a pleasure dealing with Celsius, and I look forward to doing business with them again soon.
Maya
16th January 2023Value of Products/Services or Work Performed: £1 - £1000
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Service was professional, prompt and they turned up when they said they would.
15th January 2023Value of Products/Services or Work Performed: £1001 - £5000
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New boiler. Efficient friendly service
13th January 2023Value of Products/Services or Work Performed: £1 - £1000
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Many thanks again to Celsius for another job well done (annual boiler service and landlord's gas safety certificate). The gas engineer arrived on time, and they were polite and professional. I've used Celsius for several years now (for various jobs), and I'm looking forward to using them again soon. Highly recommended.
Maya
12th January 2023Value of Products/Services or Work Performed: £1001 - £5000
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Friendly, efficient staff, boiler installed quickly and all tidied up afterwards.
10th January 2023Value of Products/Services or Work Performed: £1 - £1000
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Yearly landlord checks completed. Great reminder system and easy to book. Engineers access via key safe which not all companies do. 10/10
30th December 2022Value of Products/Services or Work Performed: £1 - £1000
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Excellent experience with celsius! Had a new boiler fitted, without any problems, very professional from start to finish, the engineer Mark was extremely helpful and answered all questions. Also had them out again recently to service the boiler .. again very pleasant experience with no problems. Highly recommended this company and will definitely be using them again in the future.
Joanne
30th December 2022Value of Products/Services or Work Performed: £1 - £1000
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Boiler packed in during mid December, with kids in the house this isn’t good. The engineer that Celsius sent never had the part to fix this, but went straight out and bought one so we could get out heating back on..
Definitely recommend
Definitely recommend
30th December 2022Value of Products/Services or Work Performed: £1 - £1000
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Guys came out to fix my boiler , fixed in no time done such a great job , I’ll be recommending the company to my family and friends and I’ll definitely be using them in the future
30th December 2022Value of Products/Services or Work Performed: £1 - £1000
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Traced leak from the bathroom and replaced a kitchen tap for us.
Came when they said they would and called ahead to make we were going to be home.
Already recommended to neighbours.
Came when they said they would and called ahead to make we were going to be home.
Already recommended to neighbours.
30th December 2022Value of Products/Services or Work Performed: £1 - £1000
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Brilliant Service, Wouldn’t go anywhere else.
Steph
30th December 2022Value of Products/Services or Work Performed: £1 - £1000
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Drained and re filled tank , explained procedure & rational . Sorted joint to small pipe connection
Sheila
30th December 2022Value of Products/Services or Work Performed: £1 - £1000
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Celsius installed our boiler 3 years ago and have serviced it every year since.
Amazing service with yearly reminders advising my service is coming up to book an appointment.
The guys have all been great from office to engineers.
Amazing service with yearly reminders advising my service is coming up to book an appointment.
The guys have all been great from office to engineers.
Lorna Whyte
30th December 2022Value of Products/Services or Work Performed: £1 - £1000
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Had Celsius out to resolve an issue with our boiler. Great service and communication, very thankful they managed to get us fitted into a busy schedule between Christmas and new year.
Would highly recommend!
Would highly recommend!
29th December 2022Value of Products/Services or Work Performed: £1 - £1000
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Boiler check and faulty tap. Work done very quickly and efficiently.
Ben
22nd December 2022Value of Products/Services or Work Performed: £1 - £1000
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Hot water and heating fixed by Michael and Bruce. Brilliant service, super speedy and high quality work. Lovely blokes, really good at what they do! Couldn’t recommend enough, great service and new thermostat installed and talked through!
Lauren
22nd December 2022Value of Products/Services or Work Performed: £1 - £1000
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Michael from Celsius helped me immensely by calling me on FaceTime, due to his workload, and talking me through a few checks on my 90 year old neighbours boiler, we managed to get it back on for her which at the current time of year was invaluable. Thanks again for your help Michael it really was appreciate.
Ross
21st December 2022Value of Products/Services or Work Performed: £1 - £1000
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Great service all work carried out no issues top marks
Ash
21st December 2022Value of Products/Services or Work Performed: £1001 - £5000
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Hot water tank replaced
21st December 2022Value of Products/Services or Work Performed: £1 - £1000
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The engineer performed a thorough check of the system being installed, pointing out a faulty device.
Ali Murray
21st December 2022Value of Products/Services or Work Performed: £1 - £1000
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Boiler service. Prompt and efficient job.
Alan
21st December 2022Value of Products/Services or Work Performed: £1 - £1000
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As ever! Excellent service, prompt assistance, delightful engineers…plus absolute value. Thank you once more.
Wishing you all a wonderful Christmas
Wishing you all a wonderful Christmas
20th December 2022Value of Products/Services or Work Performed: £1 - £1000
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My boiler blew up and Celsius sent someone round immediately to check and then worked in tandem with an electrician to fix it within a day. They were brilliant.
Alison C
20th December 2022Value of Products/Services or Work Performed: £1 - £1000
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Celsius Plumbing responded to my request for repair to my cistern
quickly.
As it was coming up to the weekend I thought I would not hear from
them till Monday at the earliest.
I was surprised and delighted when I was contacted over the weekend
and given a date to have the work done.
Plumber arrived when they said , was polite and completed the job
successfully.
A nice chap.
Very happy to have a working toilet and yes I would use them again.
quickly.
As it was coming up to the weekend I thought I would not hear from
them till Monday at the earliest.
I was surprised and delighted when I was contacted over the weekend
and given a date to have the work done.
Plumber arrived when they said , was polite and completed the job
successfully.
A nice chap.
Very happy to have a working toilet and yes I would use them again.