Premitel





4.8 out of 5 based on
27 reviews and feedback
Trusted Trader since 2015
Trader Categories and Services
Internet Services, Telephone Engineers, Wi-fi Services, Telecommunications ServicesBusiness Information
Premitel are a telecommunications & internet consultancy and systems integrator with offices in Edinburgh, Scotland’s capital city, and in Haddington, East Lothian, about 30 km from Edinburgh.
We were established over 25 years ago and over that period have developed a reputation for delivering high quality telecommunications & internet solutions and services.
Our customers are primarily businesses, but we also offer our services to individuals that have complex telecommunications or internet access requirements in their home-offices.
Our aim is to ensure that the telecommunications & internet infrastructure & services used by our customers are: cost effective; fit for purpose; and take account of the benefits offered by the latest technology and services.
In recent years our focus has been on the provision of integrated and converged solutions that can support an ever increasing range of IP based services such as VoIP PBX phone systems.
We were established over 25 years ago and over that period have developed a reputation for delivering high quality telecommunications & internet solutions and services.
Our customers are primarily businesses, but we also offer our services to individuals that have complex telecommunications or internet access requirements in their home-offices.
Our aim is to ensure that the telecommunications & internet infrastructure & services used by our customers are: cost effective; fit for purpose; and take account of the benefits offered by the latest technology and services.
In recent years our focus has been on the provision of integrated and converged solutions that can support an ever increasing range of IP based services such as VoIP PBX phone systems.
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Reviews and Feedback





4.8 out of 5 based on
27 reviews.
Order by:





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I had a poor wifi signal in one crucial area of a property and had followed others’ advice, working my way through a variety of short term fixes.
Frustrated, I found Premitel via an online search. A short site visit resulted in a particular product recommendation (reasonably priced). Since the day that was installed I have had no further problem.
Quick, easy, efficient. Wish I’d tried Premitel to start with!
Frustrated, I found Premitel via an online search. A short site visit resulted in a particular product recommendation (reasonably priced). Since the day that was installed I have had no further problem.
Quick, easy, efficient. Wish I’d tried Premitel to start with!
Lindsay Roberts





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Premitel upgraded our home wifi network to allow us to work from home better during the pandemic. They gave us a simple solution, helped us set it up and provided a Covid-safe service.
Philippa Bonella





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I had constant problems with my internet dropping out. Steven quickly identified the problem and provided me with a new router. This new one gives me much more reliable service than my previous BT one . The password is very easy to remember to!
Highly recommend this business for any internet problems.
Highly recommend this business for any internet problems.
Lesley Mason





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
My home phone and wifi system needed rationalised and I needed a faster connection. Stephen analysed the problems and came up with an excellent solution. The work was done promptly and efficiently at times of day which were convenient to me. All in all he provided exactly what I had been looking for.





Value of Products/Services or Work Performed: £25,000+
Ratings
Review Comments
We own and operate a medium-sized rural property business in the Scottish Borders. Poor internet speeds were a growing issue for our existing and prospective tenants; BT Openreach did not have any reliable plan for improvement. Working with Premitel we have built a private super-fast network. Result: happy, productive residents and future-proofed business.
W Staempfli





Value of Products/Services or Work Performed: £434
Ratings
Review Comments
Mr. S. Killen provide an excellent IT consultancy to greatly improve our domestic broadband wifi coverage. I would readily recommend him to family and friends.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I have used Premitel since the 1990s and have always found them to be very helpful and to provide an excellent service. They are much easier to work with, than some of the large phone line and service suppliers, when refurbishing an office or wanting to add extensions to your home.
I would not consider using anyone else.
I would not consider using anyone else.
Christopher Slater





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Premitel provide a professional service and product. The work was carried out efficiently with the minimum amount of disruption. I would definitely use them again.
Sarah Price





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We are a central Edinburgh Church, we have used this company for a number of years, we have found them to be extremely good, always respond quickly, work very effectively and if there is an emergency - which there have been several! always find the solution and work it to the end. The service is very good value and we wouldn't go anywhere else.
Wendy Henderson





Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Always quick to respond to the needs of the business, friendly and helpful. They will make recommendations but are happy to work within our budget.
Susan Macaldowie





Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Excellent service
Drummohr Holiday Park





Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Premitel focus on finding solutions to difficult problems. They have helped both my home and businesses to operate in today’s digital world
John





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Reliable service and great to deal with. Very attentive. Personal, bespoke service.
Duncan Smith Dental





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I have used Premitel for many years and find their service very good and quick.
Sandy Herd





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Premitel have provided Wi-Fi and phone systems for both my business and home for many years and will continue to do so in the future. They are reliable, efficient and cost-effective.
BERT D'AGOSTINO





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Very prompt service and good in every way.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Recently used their service. Very happy





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Premitel provide a personalised service which is effective in providing support to SMEs for systems which are essential to effective trading.
Jim Gray





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Prompt service when any problems arise
Douglas Gallacher





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Premitel are a company i have used many times. They are very professional and dependable. I would be happy to recommend them to anyone looking for telecom / internet services.
Billy McLellan