In association with East Lothian Council
East Lothian
Trusted Trader

M&F Funeral Services

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 45 reviews and feedback.
Trusted Trader member since 2019.

M&F Funeral Services
8 Lochend Road South
Musselburgh
EH21 6BD
0131 653 6177
FaceBook  

Trader Categories and Services

Funeral Directors, Monumental Masons

Trade Associations

Trade Association Membership

Business Information

We at M&F offer a highly personalised service, being independently owned means we can take time with our clients to ensure their needs are met and exceeded.
We offer a 24 hour call out service where you will always speak with one of our dedicated team who are on hand to offer information and options whenever you need it. We work from four beautifully presented and comfortable funeral homes and our staff are on hand to care for you and your loved ones with respect and dignity.

Trader Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 45 reviews.
Order by:
review stars review stars review stars review stars review stars   31st December 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We will forever be grateful to you Daniel, Jordan and M&F Funeral Services Ltd in Musselburgh. Both Daniel and Jordan were absolutely amazing from the first moment we met until the day of my dad’s final journey. You both went above and beyond for us but especially my son who got involved with their amazing guidance to lead his pop’s, and who still talks of you both as his new friends. There are just not enough words to thank you. You are a credit to the company and we thank you so so much for my dad’s amazing send off as well as being there for us every step of the way. Thank You

Review Image 1 for M&F Funeral Services by Kerry McPhail 
review stars review stars review stars review stars review stars   20th December 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I cannot recommend M & F Lochend Road South, Musselburgh branch highly enough.
Diane and Daniel were so caring, organised and went above and beyond for our family at such a difficult time.
We will be forever grateful.
review stars review stars review stars review stars review stars   26th September 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Thank you for your continued service in caring for my family since 1968. I have told many friends about the first class service you provide.

review stars review stars review stars review stars review stars   10th July 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have waited several months to write this review and still can’t find the right words to describe my gratitude to everyone at M&F funeral services, loosing my brother in law Kyle tragically at a young age the family were traumatised, I took over the funeral arrangements and was advised from several friends to go to M&F, I have never been so overwhelmed by the care and compassion shown towards myself and my grieving family by these amazing people. They took over everything for us, Jordan and Dan collected Kyle and took him to the funeral parlour giving him one last drive through the city playing his favourite songs, they treated him with absolute dignity and respect, they kept us up to date with everything that was happening. Kirsten, Jordan and Dan visited the family to find out everything about Kyle, they came up with so many ideas to make Kyles funeral extra special. I was in awe what these amazing people done. Kyle was so passionate about his music, Dan from M&F transformed Kyles coffin to make it absolutely unique, he painted it all and added the most amazing artwork of Kyles favourite bands, I have never seen anything like it, it was stunning and his family were overwhelmed with what they did. The care they gave to him while at the parlour was phenomenal, we were allowed to visit day or night to sit with Kyle, the room they made for us to visit Kyle was so comforting, Kyle was surrounded by family photos, flowers, candles and his favourite childhood teddies in beside him whilst his favourite songs gently played, all these little touches they added was by listening to our stories of Kyle it was so beautiful, the funeral was nothing I’d ever seen, the hearse was stunning, the boys had it gleaming with kyles signature rock signs on the hearse it was amazing, they had candles and special photos around his spectacular coffin draped in the most beautiful flowers, Jordan and Dan dressed in the most amazing outfits that Kyle would have loved, they drove Kyle round North Berwick to all his favourite places and the boys got out and saluted him at his local pub, Jordan got out and walked infront of the coffin the length of the high street while Kyles favourite songs were being played, flares went off down the whole high street as they passed through the town, it was the most spectacular funeral I’d ever seen, Kyles family were so overwhelmed with the efforts they all put in and will be eternally grateful, I would recommend M&F to anyone that looses a loved one, I certainly will never go anywhere else but them when I’m unfortunate to loose another loved one. Kyle had the best send off you could ever imagine and it was all down to them, forever grateful, most amazing people you’ll ever meet. Thank you M&F funeral services.

Review Image 1 for M&F Funeral Services by Louise Christie Review Image 2 for M&F Funeral Services by Louise Christie 
review stars review stars review stars review stars review stars   19th May 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
From our first contact with your kind and empathetic staff we received a first class service which I don’t think could be bettered in any way

review stars review stars review stars review stars review stars   21st February 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Everyone at M&F funeral are exceptional at what they do.At an extremely difficult time they collected my mum with so much dignity they went out of their way to make sure we were ok nothing was too much for them . They made everything that little more bearable my family and I would like to thank them for the great care they took of our mother Patricia Jamieson . We will be forever thankful for all your help and kind words .Jordan the piping was a perfect touch .
review stars review stars review stars review stars review stars   21st February 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent funeral directors who truly go above and beyond.
review stars review stars review stars review stars review stars   20th February 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
It was very good indeed, I had no idea how well I would be looked after, how much consideration would be offered me and how well our wishes would be met, respected and never was I rushed. Everything was done with utmost care.

review stars review stars review stars review stars review stars   17th January 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Everything excellent. Staff are friendly and professional at all times. Cannot thank your staff enough, they are all excellent and put me at ease

review stars review stars review stars review stars review stars   10th October 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Where do I even begin with this. After the very sudden and sad loss of my baby who was born sleeping I took to social media for guidance on a funeral director that could look after my baby boy. M&F were highly recommend on my post with a few others but for some reason I was drawn to M&F and I always follow my gut and I'm so glad I did because after my very first conversation with Daniel I knew he was the person I wanted to look after my baby boy. I felt after speaking with Daniel he lifted a massive weight off my shoulders as I didn't even know where to begin. But Daniel completely reassured me of everything, guided me and reassured me of any fears, nothing was a problem, infact very much went above and beyond for us. Not only did he care for my baby but he looked after and supported myself and my family to. As did Jordan and Kirsten. It isn't just a job to these guys they care so much and they listen and that was so reassuring for the 4 weeks baby Sol was in there care......while going through the most traumatic time of our lives, I dunno how I'd have managed without there care and support, So from the bottom of my hearts, thankyou M&F, especially Daniel, Jordan and Kirsten. You all done my baby boy so proud and there are no words really to express how greatful we are. It was also a very special touch having my baby Sol piped into the cemetery by Jordan, So thankyou once again for everything, the McDonald family xx
review stars review stars review stars review stars review stars   3rd October 2022
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Outstanding care, everything was perfect and thankyou for all the care received.

review stars review stars review stars review stars review stars   10th August 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Stewart and the guys made what was 1 of the most devastating periods of my life, as bearable as it could be. From the very 1st visit nothing was to much trouble. Always at the end of the phone to answer any question I had.
They looked after my husband with dignity and respect. The extra touches they did on the day of the funeral was amazing. Nothing was to much trouble.
Excellent service.
review stars review stars review stars review stars review stars   10th August 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Thank you for making my husband's funeral perfect for me. At such a sad and upsetting time I felt very comfortable and relaxed dealing with arrangements.

review stars review stars review stars review stars review stars   11th July 2022
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Office staff Heidi was very welcoming on first visit and further ones. Really helpful and professional. Everything possible was done to help the family through a very difficult time.

review stars review stars review stars review stars review stars   13th May 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
On the 27th November 2021 I gave birth to my 21 week old boy Harry. It was all very sudden and the worst week of my life. Dan and Kirstin, I could not ask for anyone else better. Kirstin called me to go through everything, she made sure it was perfect. I cried and laughed on the phone to this wonderful woman and I appreciate it. Dan, who I really don't even have enough words in this world to write how amazing he was. Every single step on the way he was there for me. Myself and my family will never forget what M & F funeral services did for us. When a loved one dies its the hardest thing but it makes it a little easier when you have people like Kirstin and Dan and a great service, so thank you❤️
review stars review stars review stars review stars review stars   11th May 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Kirstin and Daniel dealt with my babys funeral and have to say from the moment they picked him up from Glasgow he was treated like an absolute Prince they cared for him like he was one of their own and treated me and my wife with the upmost respect and cared about how we were feeling each step of the day they listened to us and gave us exactly what we wanted and went above and beyond to make sure the hardest day of our life's was that little bit easier then on the day it was the little things like ribbons on the car doors that topped it off I can't say enough good things about them and will never be able to repay them for the way they treated us
review stars review stars review stars review stars review stars   10th May 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent friendly service. Always willing to go over and above when was asked. Nothing was a problem. Very good quality of service. Made everything much more comforting and doable. Took away any anxiety and worry

review stars review stars review stars review stars review stars   28th March 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
After suddenly losing my father very quickly due to covid ammonia.

M&F Funeral Services looked after my father from the beginning to the end. When collected from hospital they even had his music playing from Wishaw to Musselburgh. Looked after him properly making sure he looked the way he would have liked. Hair cut, nails trimmed, 3 piece suit pristine and his baseball cap (because he always stole his grandchildren's)

Nothing was too much to ask, they allowed us to come late in the day as we stayed in Lanarkshire so we could have some time alone with our Father, grandfather and great grandfather, without feeling rushed or watched over as we said our goodbyes.

The service its self on the day was a funeral everyone commented on, telling his 3 daughters how beautiful a service it was and how it was purely focused on the life and legacy my father left behind. Start To Finish Was perfect.

The flowers they helped arranged also were breath-taking and beautiful.

I can't thank Jordan, Kirsten and Daniel enough for their hard work and help. The small things created a long lasting memory of how I will remember my father.

But what I will always cherish is the thumb print jewellery they mentioned when I was near finishing discussing the arrangements. It will always be with me and close to my heart.

Not got enough words to describe how thoughtful and caring the whole team were and how professional they were from the start.

Thank you

Review Image 1 for M&F Funeral Services by Codonna Family 
review stars review stars review stars review stars review stars   25th March 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
It is true that you get a lot more from an independent funeral director and this is the case with M&F. A small dedicated team to look after you at one of the worst times of your life. With large funeral directors you will be dealing with dozens of different people and sometimes people outwith Scotland and I feel this makes the process lose its personal touch. M&F will make you feel welcome and put you and your loved one first.

review stars review stars review stars review stars review stars   23rd March 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
This is the second time we have dealt with M&F and in particular Kirsten is great to deal with. Your overall service was excellent and Kirsten cared for my wife first time around and then my mum.

1 2 3 »