In association with East Lothian Council
East Lothian
Trusted Trader

Easy PC

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 5.0 out of 5 based on 101 reviews and feedback
Trusted Trader since 2017

Easy PC
40 Sidegate
Haddington
EH41 4BY
01620 826001
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Business Information

Established in 2006, our mission is to ensure the residents and businesses of East Lothian have access to high quality PC repair, networking, installation and advice at a reasonable price.

Honesty and integrity are paramount to the way we work, so we will never quote for work that is not required. All work comes with a 3 month warranty.

Why take chances with your computer? Call us today.

We can help with the following

PC hardware and software issues.
Laptop hardware and software issues.
Apple Mac hardware and software issues.
Data recovery (we have a state of the art Rapidspar recovery system).
iPhone screen and battery replacement.

We also sell new laptops and PCs to order.
We also keep a small range of cables, external hard disks, memory sticks etc.

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Reviews and Feedback

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5.0 out of 5 based on 101 reviews.
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review stars review stars review stars review stars review stars   22nd November 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service from Andrew; he advised me perfectly, saving me money, and his quality of work, efficiency, speed and overall professionalism was very impressive. I would recommend 'easy pc' to everyone.
review stars review stars review stars review stars review stars   5th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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All fixed within 2 hours,,delighted
review stars review stars review stars review stars review stars   10th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Superb immediate technical expertise performed with a smile.
My laptop talking to me again at speed.
review stars review stars review stars review stars review stars   28th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Laptop issues needed sorting. Problems sorted efficiently and quickly.
review stars review stars review stars review stars review stars   28th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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My laptop kept cutting out and the problem was very quickly identified and resolved.
Friendly. professional service and great value for money.
Worth the journey out from Edinburgh, would definitely use their services again.
review stars review stars review stars review stars review stars   9th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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New hard drive fitted.
Andy explained the work in terms that I could understand and it was all done within a couple of days.
My PC is now running much faster - the old drive was badly corrupted apparently.
I would not hesitate to recommend Easy-PC.
review stars review stars review stars review stars review stars   9th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of an old lap top with a new one. Although we're pretty adept at using our home PC, lap top and printer for both business and personal use, we were slightly nervous about the change process, should we lose any data or have difficulty or delays in getting everything working again. Andy was excellent at reassuring us that the change would be straightforward and within 2 days of letting him have our old lap top he had transferred all of the data and network linkages to the new machine. It was just a case of plugging in the new lap top and connecting it to the printer and within a few minutes we had everything working perfectly, much to our relief. We'd used Andy in the past and would recommend EASY PC. Friendly, quick and jargon free service.

review stars review stars review stars review stars review stars   11th January 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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I am delighted with the work done for me so quickly. Having spilled tea over my old computer I felt I had lost all my photos and documents. As my computer was six years old I chose to buy a new computer. To my amazement and joy, within two days I had a new computer with everything transferred from my old computer and all set up ready to use. A huge THANK YOU to Andy Dowd for excellent service and at a reasonable cost and for making everything EASY PC for me !
review stars review stars review stars review stars review stars   30th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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Andrew replaced the old hard drive in my laptop with a solid state drive which transformed its performance. He was very encouraging and helpful. The work was done by the following day. I will certainly use Easy PC in the future.

review stars review stars review stars review stars review stars   15th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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I had my laptop checked out as I was concerned about the noise it was making. I have used Easy PC before, they are my go-to for concerns and service of my laptop which I use for work. The laptop was checked over and cleaned and I had it back in no time. I can highly recommend Easy PC.
review stars review stars review stars review stars review stars   28th May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Dead battery in my laptop turned out to be a fire hazard! New battery ordered and fitted next day. Excellent service.
review stars review stars review stars review stars review stars   3rd May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Had problems with my pc trying to start up. Took it to easy pc in the morning. Got a phone call that afternoon to say that it was fixed. Running great now. Good value for money and would use again. Would thoroughly recommend.
review stars review stars review stars review stars review stars   24th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Blocked out of lap top. Easy PC took lap top in and had me back on line in a couple of days.
Every dealing I have had with Easy PC has been handled immediately and professionally.
review stars review stars review stars review stars review stars   5th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Had my laptop repaired and serviced - exchanged keyboard and swapped HDD for SSD. Quick, friendly and professional approach. Very reasonable pricing both for labor and parts. Definitely the best PC and laptop service centre in the area! 10/10
review stars review stars review stars review stars review stars   27th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Bought a new laptop to replace desktop. All data transferred. Excellent advice. Speedy service. Used a number of times previously for various items. Highly recommended.
review stars review stars review stars review stars review stars   28th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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A fairly new laptop was very slow and therefore not used a lot because of this issue. A new hard drive was fitted after a consultation . Laptop is much more efficient and user friendly, money well spent. I will be using the refurbished laptop a lot more. The owner was friendly, professional, very efficient, all round fantastic service which is not the norm nowadays unfortunately.
Thanks
John B.

review stars review stars review stars review stars review stars   30th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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My old PC's configuration was transferred to my new one - perfectly and quickly
review stars review stars review stars review stars review stars   13th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Andy at Easy PC supplied my business with another desktop. This was not the first one. Absolutely delighted with the specification, speed of delivery and, of course, the price.
Highly recommended!
review stars review stars review stars review stars review stars   17th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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I pad rebooted.
review stars review stars review stars review stars review stars   6th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Computer repair.

Excellent service.
review stars review stars review stars review stars review stars   22nd August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Computer repaired and new SSD fitted, found service fast and reliable, work completed in timely manner glad we have this facility in Haddington
review stars review stars review stars review stars review stars   25th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Happy with the service given particularly during these difficult times.

review stars review stars review stars review stars review stars   1st March 2020
Value of Products/Services or Work Performed: £1 - £1000
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I purchased a new computer from Easy PC, Haddington and they transferred my files from my old computer for me and ensured the new computer was in perfect working order. I had to telephone them for help to initially get on the internet and they guided me by telephone to a successful conclusion. It was first class service and I would highly recommend them and would not go anywhere else for computer service now.
review stars review stars review stars review stars review stars   21st February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Laptop, Email link problem following a Windows update. Problem investigated and resolved overnight.
Once again excellent, professional approach to resolving computer glitches and imparting knowledge.
I have no hesitation in recommending Easy PC as a most excellent company
review stars review stars review stars review stars review stars   16th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent advice and very prompt. Updated hard disk for my Mac. Really speed up my Mac. Would certainly recommend this company for any Mac or PC work.
review stars review stars review stars review stars review stars   10th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Invested in a new laptop. Transfer from old to new successfully completed and much appreciated.
review stars review stars review stars review stars review stars   10th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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A friendly and efficient service. Solved my communication problems. Recommend highly!!

review stars review stars review stars review stars review stars   31st January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service as always why go any where else when you can get such great and personnel service I would recommend to every one who requires a excellent service for their PC
review stars review stars review stars review stars review stars   30th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Andy did a fantastic job and had the problem identified and repaired in the same day. I could not have asked for better service. I would definitely recommend Easy PC to others and would not hesitate to return myself when required in future.
review stars review stars review stars review stars review stars   14th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Computer upgraded and repaired to a high standard .Have recommended them to my friends, thank you for prompt reply to my call.
review stars review stars review stars review stars review stars   22nd October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Lots of computer back up over they years, and a new computer, Impossible to fault.
review stars review stars review stars review stars review stars   7th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Andy is helpful, kind and, most of all, knowledgeable and experienced - this coming from someone with over 30 years experience in the computer industry.

I got him to install win10 on my development pc and to give it a mid-life boost and ‘MOT’. I could have done this easily myself but it was easier and far less stressful to get it done while I was travelling on business.

He did the job effectively and quickly, keeping me informed all the way. We hit the inevitable snags during the upgrade process but Andy worked hard to get me exactly what I needed.

I shall certainly be back next time I need this sort of work done.

review stars review stars review stars review stars review stars   7th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Andy is very helpful and appreciates that our laptops are vital for the running of the day centre service. He always manages to help us quickly and efficiently, even popping in on his lunch break to help us.
review stars review stars review stars review stars review stars   30th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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The CD drive had jammed, then stopped working properly

review stars review stars review stars review stars review stars   29th April 2019
Value of Products/Services or Work Performed: £10
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I have been a customer of Easy Pc for many years and have had great service throughout.
review stars review stars review stars review stars review stars   22nd April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Fixed broadband around our home
review stars review stars review stars review stars review stars   19th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Purchase of a new computer. Most helpful and friendly service. Would highly recommend Easy PC to anyone interested in buying or needing help with a computer.
review stars review stars review stars review stars review stars   14th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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I had a new PC supplied and installed, with security products.
It was all fitted very quickly and efficiently, and to date everything is working out fine. I'd used Easy PC before for problems I'd had with an old PC, and I'd certainly use them again in the future.
review stars review stars review stars review stars review stars   8th April 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I got Easy PC to build me a custom build pc about 1 1/2 years ago and was well satisfied with the end build. However the ssd went faulty a couple of weeks ago and this was replaced under their 3 Year warranty with no problem.
Got the pc back and it is running perfect.
I would recommend Easy PC. Great value for money, customer service second to none and very knowledgable in their field.
review stars review stars review stars review stars review stars   13th March 2019
Value of Products/Services or Work Performed: £100.00
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My computer was going nuts and driving me crazy, nothing would work right.
Went to PC Easy, very helpful and very nice, got my computer working better than ever and saved me a fortune. Thought I would have to buy a new computer. Cannot recommend this shop highly enough, they were great.
review stars review stars review stars review stars review stars   19th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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A very good service, way above and beyond what the larger multi-national providers can do. Very very good value for money and they provide very detailed and helpful info
review stars review stars review stars review stars review stars   5th February 2019
Value of Products/Services or Work Performed: £140.00
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My aging Alienware laptop was badly overheating and slowing down. It needed major tlc and this is when I found Andy at Easypc, Haddington.
He replaced the old hard drive with a new SSD, full back-up and reinstall of Windows 10 including the clearence of 8 1/2 years of dust clogging up her arteries deep within.

Wow, what can I say?? This lovely old machine has now got a new lease of life and I cannot thank you enough Andy for making this happen. An excellant service at a very reasonable price. I highly recommend you to anyone seaching for a similar need.
review stars review stars review stars review stars review stars   21st January 2019
Value of Products/Services or Work Performed: £1 - £1000
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We have used Easy PC for a number of years now for our IT support. We always find them incredibly helpful, offering invaluable advice and an excellent service. Nothing is ever too much trouble and any IT issues have always been quickly resolved.
We would highly recommend them.
review stars review stars review stars review stars review stars   21st January 2019
Value of Products/Services or Work Performed: £1 - £1000
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My business laptop decided to "die" just before Christmas. It was such a relief to have a local business to help me, they were so friendly and genuinely cared about helping me sort things out quickly. EasyPC ran some diagnostics overnight, explained the results and advised me on the best options. Excellent service and value for money.
review stars review stars review stars review stars review stars   2nd January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Easy Pc has promptly sorted out a number of issues arising with my Mac in a way that is consistently professional and effective. I recommend Easy Pc to any one looking for advice or a friendly and trustworthy solution to their pc problems.
review stars review stars review stars review stars review stars   14th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service with the personal touch. Great advice saving me over £200 if I had gone to one of the bigger corporate stores. Have used the services here on a number of occasions and would recommend them to anyone without hesitation. A great local service on the doorstep.
review stars review stars review stars review stars review stars   13th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent professional service provided every time!
Friendly, knowledgeable staff offering good skills and advice.
Easy-PC is an asset to the community, for business and home.
Highly recommend.

review stars review stars review stars review stars review stars   11th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent, efficient and friendly service. We have used them several times and always happy with the outcome.
review stars review stars review stars review stars review stars   10th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andy came to my rescue when my printer failed - he came to my house and installed a new printer within a couple of days - gr
review stars review stars review stars review stars review stars   7th December 2018
Value of Products/Services or Work Performed: £90
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he is always happy to help will explain things if you are not sure and his wotk is always of a high standard

review stars review stars review stars review stars review stars   5th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent and speedy service.
review stars review stars review stars review stars review stars   4th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Reliable, quality service.
review stars review stars review stars review stars review stars   29th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very good service and value for money. Time taken to understand what the problem was and I was kept informed of what was to be done and how much it would cost. No attempt to persuade me to purchase "add ons" or "enhancements". I would definitely recommend this trader.
review stars review stars review stars review stars review stars   28th November 2018
Value of Products/Services or Work Performed: £40
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Very friendly and helpful prior to looking at my pc
review stars review stars review stars review stars review stars   26th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Outstanding service from a reliable professional. He always gives thoughtful and balanced advice. The only problem is access to the premises ! Come on ELC - help our local traders!

review stars review stars review stars review stars review stars   26th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service and advice highly recommended.
review stars review stars review stars review stars review stars   23rd November 2018
Value of Products/Services or Work Performed: £125.00
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Andy, at Easy Peasy, was extremely helpful, in that he managed to address my problems and, rectify quickly. I had to go back to him later, with another issue - he was efficiency personified and, I left the shop feeling I had an ally, in the battle of understanding modern technology!
review stars review stars review stars review stars review stars   21st November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andy at Easy PC is always very helpful and his prices compare well to PC World and online. He always gives excellent service and great value for money.
review stars review stars review stars review stars review stars   21st November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very helpful and efficient.

review stars review stars review stars review stars review stars   14th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andy's service is exactly what I'd want from a realm where the customer is totally at the mercy of the provider of the service.

Can't recommend Andy too highly.
review stars review stars review stars review stars review stars   13th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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I had several minor issues with my laptop recently and contacted Easy PC. Andy was really helpful and efficient and sorted my problems out at a highly reasonable price. He was also very patient with me afterwards when I had a few queries. I would definitely recommend Easy PC and it is great to have a service like this locally!
review stars review stars review stars review stars review stars   9th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Once again we have received excellent service from EasyPC. Andy is very helpful, patient and extremely competent. The service was quick and represented excellent value for money. Wouldn't go anywhere else for our IT support.
review stars review stars review stars review stars review stars   31st October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Outstanding service and value for money.
review stars review stars review stars review stars review stars   30th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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We have been using Andy at Easy PC now for about 3 years,he is very professional and does an excellent job-and a lovely guy !
We would highly recommend him to anyone who has IT issues.
review stars review stars review stars review stars review stars   29th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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This was a very positive experience and one which others can benefit from as well.
review stars review stars review stars review stars review stars   24th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andy is excellent in all ways. He is extremely efficient at both the checking in procedure for your repair and also at keeping in touch by both phone, text and email. Any work required is always clearly explained in layman’s terms. His prices offer excellent value. I can not recommend him highly enough. He is a true professional at his job. Thank you very much.
review stars review stars review stars review stars review stars   7th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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We have two Macs of different ages - one a family computer, the other I use for my business and both of which hold a lot of data. They had both been working incredibly slowly which was getting very frustrating. Andy identified the problems and resolved them quickly and efficiently. They are now both as good as new. Thanks Andy.
review stars review stars review stars review stars review stars   15th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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The business owner was extremely efficient, knowledgeable and courteous, with excellent value for money.
review stars review stars review stars review stars review stars   16th May 2018
Value of Products/Services or Work Performed: £1 - £1000
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I have complete confidence in Andy at Easy PC. He is an essential aspect of my computer's well-being and safety.
review stars review stars review stars review stars review stars   23rd April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Told me as it was, straight forward, clear, honest appraisal. the problem was sorted as discussed, with its draw backs clearly understood. i will certainly go back for any other issues with my computer.
review stars review stars review stars review stars review stars   17th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andy is brilliant, he explains things easily, transferred date to new PC and sorted out my problems twice.
My working day is now so much easier that my PC is running brilliantly.
Thanks Andy
review stars review stars review stars review stars review stars   7th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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I found Andy very approachable and helpful. Solved the problem I came with and helped with follow up concerns.

review stars review stars review stars review stars review stars   20th March 2018
Value of Products/Services or Work Performed: £100
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Very helpful, diddnt try to sell me anything indiddnt require, would use again
review stars review stars review stars review stars review stars   14th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very prompt and helpful service. Good backup and advice.
review stars review stars review stars review stars review stars   19th May 2017
Value of Products/Services or Work Performed: £40
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Removal of viruses and malware on laptop and removal of excess account.  Update of software: A prompt and professional service that inspired confidence.

review stars review stars review stars review stars review stars   21st October 2016
Value of Products/Services or Work Performed: £90
Review Comments
Repair faulty PC: Excellent service.  PC fault repaired and all programs and memory restored.  Better than buying a new PC.

review stars review stars review stars review stars review stars   19th October 2016
Value of Products/Services or Work Performed: £60
Review Comments
Fixed cpu fixed problem of pc freezing: Did an excellent job

review stars review stars review stars review stars review stars   20th September 2016
Review Comments
My old computer developed a fault in April 2016 and Andy took it away and reported that in view of its age it was not economical to repair.  He explained the various options available and advised that a new computer should be considered,and he advised accordingly.  He transferred all the data from the old computer and came back to my house to set up and explain the workings of the new computer.  On request, he returned on two occasions to fix a few setting-up problems.  I contacted Andy in September 2016 and asked that he could advise and sort out a few issues, which he did and charged

review stars review stars review stars review stars review stars   2nd February 2016
Value of Products/Services or Work Performed: £459
Review Comments
Supplied new PC and transferred all relevant data from old PC.   : All the work was done efficiently and promptly.  Andy was very helpful and explained everything. I would thoroughly recommend Easy PC.

review stars review stars review stars review stars review stars   8th December 2015
Value of Products/Services or Work Performed: £50
Review Comments
Replace power supply unit in computer tower: Very quick and efficient service.

review stars review stars review stars review stars review stars   13th November 2015
Value of Products/Services or Work Performed: £459
Review Comments
Purchase and set up of laptop: Excellent customer service from the staff. Explained the product being sold in detail and provided first class after sales service.  It was a pleasure to deal with Easy PC and I have highly recommended them to my friends.

review stars review stars review stars review stars review stars   2nd November 2015
Value of Products/Services or Work Performed: £99
Review Comments
Back up and re-install Windows: I was having such a lot of problems with my PC.  I also suspected that my system was compromised.  One phone call to Andy and my PC was booked in same day.  Andy checked everything out and made several changes.  I run a small family business so was very pleased to be up and running again quickly.  Fantastic service, I would highly recommend.

review stars review stars review stars review stars review stars   23rd October 2015
Value of Products/Services or Work Performed: £30.00
Review Comments
Laptop power supply: Recommended by a neighbour, now I will recommend to friends and family.

review stars review stars review stars review stars review stars   21st July 2015
Value of Products/Services or Work Performed: £70
Review Comments
Laptop repair - system refresh, re-installation of some programmes: Very good work.  Known quality of work - has done repairs on previous PC.