Case Study - A W Ramage

Friday 05 October 2018

Reaching customers who want qualified, reliable tradespeople

A W Ramage Electricians is a Trading Standards vetted East Lothian Trusted Trader, a family run business with over 30 years of trade services experience in domestic and commercial electrical contracting, based in Prestonpans and working across East Lothian.

Sandy Ramage is the proprietor of AW Ramage and has been a Trusted Trader since 2015. His main reason for joining the scheme was “To reach customers looking for qualified, reliable, professional tradespeople and avoid the commercially driven trade pedlars.”

Sandy describes the vetting process as “Thorough, which was encouraging”, that saw AW Ramage awarded Trusted Trader membership along with other traders who met the required criteria set by Trading Standards and agreed to abide by their strict code of conduct.

The review process is a huge part of the scheme so that potential customers can read about other happy customers, something that Sandy recognises and takes full advantage of: “I encourage customers to leave reviews online and I like the look and layout of the new web page. It’s easy to navigate, especially for customers to read and leave reviews.”

“I am contacted regularly by customers who have sourced me through the Trusted Trader platform”

Not only does Sandy benefit from a newly generated flow of work requests but joining the scheme has also helped to give his business a new direction, as he describes; “I have developed my website to focus on East Lothian, as the business profile and reputation grows in the area.”

We are always keen to hear how our Traders feel about their membership to the scheme, so we were more than delighted to be told by Sandy, “Through its brand, platform and promotion, joining the East Lothian Trusted Trader has assisted A W Ramage Electricians to expand its reputation in East Lothian, enabling us to focus on delivering quality, value and service to our customers. Values which are shared and promoted by the Trusted Trader Scheme.”

Sandy Ramage, A W Ramage, Electricians

What the business does today

A W Ramage Electricians is a well established family run business with over 30 years of trade services experience, providing a first class reliable service in all fields of domestic and commercial electrical contracting. The business works from Prestonpans and takes on work across East Lothian and the surrounding areas.

The services listed on the firm's East Lothian Trusted Trader profile cover house rewiring, fuse boards, electrical inspection and testing, electrical maintenance, lighting consultancy, fire alarm systems, heat sensor alarms, carbon monoxide detectors and electric car home charging points. Work is carried out for householders and for commercial customers, and the business is contactable on 07968 613 340.

Customers can read the full service list, the current rating and every verified review on the A W Ramage Electricians East Lothian Trusted Trader profile. Reviews are left by real customers of the scheme, and the business and its owners have been vetted by Trading Standards before being admitted.

Common questions

What does Trading Standards vetted mean?
The business and its owners have been vetted by Trading Standards before being admitted to the East Lothian Trusted Trader scheme. Trading Standards vet the business and its owners, they do not check, inspect or approve the quality of the work carried out.

What areas does A W Ramage Electricians cover?
A W Ramage Electricians is based in Prestonpans and covers East Lothian and the surrounding areas.

What electrical work does A W Ramage Electricians carry out?
House rewiring, fuse boards, electrical inspection and testing, electrical maintenance, lighting, fire alarm systems, heat sensor alarms, carbon monoxide detectors and electric car home charging points, for domestic and commercial customers.

• View A W Ramage Electricians' East Lothian Trusted Trader profile.
• Read A W Ramage Electricians' verified customer reviews.
• If you would like to become a Trusted Trader, you can apply here.
• If you are a Trusted Trader and would like to leave a case study either as text or as a video, get in touch.