Burnside Roofing Ltd

For over a year I had been trying to get a company to do some preventative maintenance to my roof - replace mortar ridge with dry ridge, and tiled valley with lead. In that time I’d had emails ignored, given my address and phone number to never hear from companies again, no shows, accept quotes to never hear from them again and excessive quotes (85% more than average). Decided to look further afield to Kilmarnock and spotted the good reviews of this company. At the same time I’d also mentioned to my joiner, who also recommended them. My initial email was answered quickly, and was advised at the time it would be 6 weeks or so before the work could be done – no issue due to the type of job. They were out within a few days to quote for the work, quote received a few days later – which was accepted. Work has since been carried out, and it looks great. Comms great before, during and after the work. Hopefully they will be as attentive for small jobs, as will now be my first port of call. Would I use again – yes. Would I recommend – yes.

Replacing flat roof after storm damage. When contacted the firm owner came out to give an estimate but stressed that the damage done was not so bad that it had to be done as emergency as many roofs had been badly damaged in the storm. This I felt was good advice as it gave me reassurance but that the job would be done. The work was carried out well and photos were taken to show what had been done. I would recommend them to anyone.

Good quick service recieved.

Communication throughout the procees was also good.

Slate roof repairs and realignment of gutters.
Fast efficient service from skilled workforce.
Trustworthy company.

A leak appeared on my flat roof over my lounge, I called Burnside Roofing and the owner came out that day to assess the damage, gave me an estimate for the work required to stop the leak. He arranged to call the following day and carry out the necessary work to the roof. Excellent service and quality repair carried out to my satisfaction

Roofing work was done despite the bad weather and is a 1st rate quality job

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I couldn’t be happier with colin and the team. They worked non-stop to diagnose and fix a tricky chimney issue and never once cut any corners. Communication was 10/10 from start to finish — they kept me informed every step of the way and answered all my questions promptly. They are all genuine and trustworthy people (that’s hard to find these days) I will ALWAYS go to burnside roofing as no one can come close to their standards. Don’t look anywhere else as you won’t get better service or workmanship like at burnside

After waiting many months and being let down many times we saw Burnside Roofing in the Stewarton Advisor. Within days of contacting them through an easy on line process we had a response and despite this busy period, which they explained, they came out within a few days and provided an estimate the same day. We agreed the very reasonable estimate, again through an easy on line process, and the work was completed within the week. The same day the work was finished further contact was provided including photos of the work done and a date for payment. The service and work done was excellent, would definitely use Burnside again, thank you

Colin was recommended by a friend. He came out straight away and inspected my roof, gave me photographic evidence of the damage and quoted a price within a few days. He was clear in his explanation, didn't try to blind me with jargon or put the fear in me. His men came out on Saturday and he came on Sunday to finish off. All done and dusted within 7 days. I found him and his men reliable, courteous and friendly and have no hesitation in recommending his company.

General roof repairs on welsh slate roof. Job turned out to be a bit more involved than originally planned, basically due to poor previous repairs by previous owner of the house. Excellent communications with pictures to show the challenge. No pressure to commit to additional work. Really happy with the costs and
the team on site. No mess at the end of the day and took care to keep gate closed for my dog. Now have peace of mind to see me through the winter. Would definently recommend and use for any other works.

I've tried quite a few roofing companies over the years and this time went for Burnside, thanks to their reputation and a competitive quote. They carried out major repairs just before storm Amy hit and I was worried, given the age of my roof and past issues, that I might be back to square one afterwards. The only damage I had was one slate moving slightly (which they were happy to return and fix!), so it does look like their advice and repair work has been better than some I have had in the past.

Colin and his team carried out comprehensive repairs on our roof, including general slate repair, lead valley replacement, lead flashing on a weathered stone parapet, chimney removal and pvc roofline work on our gable. His men were thorough, hard working and left the site clean and tidy each day. We are very pleased with their work and will certainly use them again.

Brilliant job. Both lads who competed roof repairs were brilliant, friendly, very tidy. I had no hassle at all and I’m happy with the finish.

Absolutely brilliant service, very competitively priced. I've had Burnside roofing in a few times & never had a roofing company as good as them. You always feel that you are in safe hands with Colin and his team. Recently we had our Porch retiled re leaded by Robert and Kenny and they did a first class job, always turned up on time, left our place very tidy.

We were very happy using Burnside Roofing. The whole process from estimate to completion of work was done smoothly and efficiently. We were treated with consideration and courtesy during the whole process and we would heartily recommend Burnside to anyone needing a good repair done to their roof.

Excellent and professional job carried out by Colin and his team. Competitive prices.Would recommend to all.

Excellent work yet again. I have had a couple of jobs done by by Burnside Roofing Ltd. Really easy to work with Colin and the rest of the guys. Even down to remembering I work nights and slipping a note through the door rather than knocking, much appreciated.

Leadwork and replacement roughcasting on dormers and chimneys.

Excellent performance from Colin and his people, the work appears first-class, the price was competitive, and customer communications were great - always an important point.

Some delays were experienced with subcontract scaffolders, but these were a minor annoyance only.

Would definitely recommend Burnside Roofing and would use again.

We had a row of ridge tiles replaced earlier this year. Colin spent time explaining our options for matching difficult to source tiles and made sure we were happy with the choice of tile before proceeding with work. The work was carried out safely and to a high standard with a very neat finish. The guys who came to do the work were polite and tidy. Will be using Burnside Roofing again.

Colin was very professional and quick to respond in providing a quotation which was fully detailed and included photographs for the insurance company. The work was completed very efficiently and to a high standard and I am very satisfied with their work. I highly recommend this company.