Matrix Fife

I was very pleased with the prompt and friendly service and the quality of the work done.

Polite and great service and work. Would definitely recommend anyone to use them.

Great service, 2nd time we've used the company and would happily do so again.

5*

Ken who came out and his colleague were absolutely lovely, really nice and helpful. They worked quickly to fit the item and left absolutely no mess. Fantastic service - thanks so much and will use again.

Great service from Matrix Fife.

Trader was punctual , polite and courteous and the work complete was very satisfactory.

The job of heightening my husband's chair was organised by physio department. We are really satisfied by the result. Thank you.

John and his team have done a wonderful job on this chair. It has surpassed my expectations by a country mile. I really thought it would be difficult to get excited about a humble chair but John has transformed this chair into something rather special. Many, many thanks! Many thanks to Grant for promising the high quality and producing exactly that.

This company was sent by the OT department from NHS Fife to raise my father's chair. This was required to help him stand up. The company kept in touch, arranged a convenient time and were prompt. The two men were polite, knowledgeable and carried out the work to a very high standard. Very impressed and would not hesitate to recommend their services.

Satisfied customer.

My dad is 95 and has mobility issues. They were kind and considerate, hard working and did an excellent job.

Trader arrived the next day after phoning. They were very helpful and left exact instructions on the items. I would definitely recommend.

Brilliant, came out the very next day.

Explained what they were going to do to raise the chair. Took the chair and brought back sooner than they estimated - all good. Brilliant job.

Tradesmen arrived on time for both visits.
Explained clearly proposed solutions to problems.
Arranged for items to be manufactured and fitted.
Very satisfied with final outcome.

Very efficient and friendly service. (Repair/reupholster a Sandringham chair and 2 nursing chairs).

Both Willie and Barbara were always professional and courteous. They explained all the steps that would be taken to complete our chair which has been in our family for over 100 years. Both myself and my husband were thrilled with the completed job.

Job very professional carried out.

Excellent service from initial enquiry to completed product.
The team came to measure for bespoke radiator covers, once the order was placed the company kept in contact and an installation date was easily agreed.
The radiator covers were quickly and professionally installed.
Thank you very much

The two guys that came out done a clean and excellent job. The showed me exactly how the appliance worked. They were both very polite.

Matrix installed security light outside property, excellent service given would recommend. Thanks

Re-foaming 30 year old cushions of a leather settee. Response to my initial request came within 24 hours and advice given was excellent. Feels like a brand new settee - would highly recommend this company.

Professional and caring service.

Excellent service.

We needed to get a recliner chair re-padded. 2 members of staff came and measured up. Was given quote later that day and chair picked up and brought back. Really pleased.

This was requested by an occupational therapy service to bring worn equipment back into use. We are very happy with the work carried out and would use Matrix again.

This is the second time I have used Matrix Fife as a trader. Both times they have provided an excellent and fast service. I am disabled and required specialist services and I cannot fault them for anything - I would definitely recommend them to anyone. Prompt, friendly service.

The staff at Matrix Fife are very polite, courteous and respectful. The quality of workmanship was found to be of a very high standard as was the product.

I am delighted and very grateful for the excellent service and repair. Returned today following the repair to a sun awning which had been damaged due to high winds.

No problems, the men were very nice and friendly. Would tell anybody about this company.

We have had multiple chairs recovered in our dental surgeries and reception areas. The quality of the work has been amazing and Barbara is so helpful and a pleasure to do business with. Very happy customer.

A first class service from start to finish. Everyone exceptionally helpful throughout and workmanship excellent. Can't praise them highly enough.

Smooth process from quotation to completion of work. Quality of work is to high standard. Quick turn around of work, friendly staff and helpful when any questions asked.

Stool and four dining chairs reupholstered. Used material in stock and got items back SAME DAY as I took them to the factory! Price very reasonable. Delighted customer.

I had a new weather cover fitted for my key safe. This was done quickly - no problems.

Great service.

Speedy service.

Right on time, two very helpful gentlemen. Much appreciated.

Quick service, thanks.

Fantastic service.

We have used Matrix Fife before.

Excellent, high quality service by a friendly team.

Great service
Nice guys
Work done quickly

Quick workers and tidy ones.

We had a bed settee reupholstered and scatter cushions made to match.
The quality of customer service and workmanship was excellent from start to finish . We are delighted with the finished product which has exceeded our expectations, a truly professional finish, and at a fair price .
Would highly recommend this organisation ,thank Matrix Fife .

Delighted with my recycled, revamped, redesigned and recovered dining chairs. Thank you for a prompt and hassle-free service.

A good job putting bed-raisers to my bed

Brilliant from start to finish. Good product, fab communication and brilliant price. Cannot fault. Would definitely use again and recommend. ***** (5 star)

This is the second time we have used them and both times the quality and workmanship has been excellent. The staff are very knowledgeable and helpful, a pleasure to interact with. Will definitely use again.

Efficient and fast service. Fantastic to have an old card table modernised. Looks fantastic. Friendly staff.

Excellent and efficient service. Polite and helpful staff. Really happy with result.

Nice trustworthy staff - job done as expected.

Very good experience.
Good value.
Staff excellent face to face.
Choice of fabric.
Finish tidy workmanship.
My son also used them 18 months ago, happy to recommend.

Swift delivery of an excellent quality product.

Excellent service, quick response, great value for money. Replied to emails promptly. Re-upholstered motorhome, cushions, seating and curtains. Already recommended to friends.

Arrived on time. did a very good job, very pleasant.

First class service. Great quality and service from admin to delivery driver. Would not go elsewhere.

Speedy and efficient service, friendly and helpful staff. One minor issue which was resolved quickly with no fuss or question.

Staff were pleasant, cheerful and did a cracking job.

They were good to use, tidy and clean.

Chair returned within the week. Exactly the correct height for transfer from wheelchair to chair as I am a double leg amputee.

Speedy, helpful, excellent service. Delighted with the job.

Two men worked quickly and cleanly. Left no mess. Contact to office pleasant and helpful.

The service I received was amazing. They had patience and understanding to explain and reassurance. I can only say thank you to all involved.

I was very pleased with the work provided. The workmen were very competent and helpful. I would strongly recommend them for the excellent service provided and for the pleasant manner in which they carried out their task.

Fast, efficient service. Very clean work and pleasant personality.

Very helpful and efficient.

They listened carefully to my requirements and they explained very well the various options that were available to choose from. The end result was a beautifully made pair of curtains.

Happy with re-upholstery of my suite. Would recommend Matrix Fife.

Used Matrix Fife to recover a footstool. They were very helpful and were good value. There was plenty of choice of materials and the job was well done and prompt. Very happy customer.

Key Safe fitted, very professional service

Excellent service and good result in raising seat.

We needed a Box Press made & chose Matrix Dalgety Bay to make one.

The finished item has exceeded our expectations, the quality & finish & attention to detail is of a high standard, it’s professionalism that you don’t often see.

I would have no hesitation in highly recommending Matrix Fife, if you need any joinery work done,

Guy was great, showed us how it all worked and explained things clearly.

Very polite and never took long to install.

The service was recommended by friends. I found them friendly, knowledgeable and most helpful. We had a number of items recovered. The material used was of good quality and the finished product excellent. It was a pleasure to aid disabled and skilled people show what fine work they are undoubtedly capable of and enjoy doing. Thank you.

Matrix made me new curtains for my living room with matching cushion covers.

The customer service is second to non, very fast and efficient. The cushion covers were perfect but unfortunately, there was a flaw in the curtain material which was only noticed when the curtains were hanging at the window.

I contacted Matrix who immediately arranged for a replacement pair which I received in 10 days from re- order. Fantastic service and the curtains are perfect.

Ken and his apprentice were very efficient and did a great job!

Patio suite cushions recovered, fantastic workmanship, can highly recommend

Very good customer service. Quality work from skilled staff. Happy experience.

Friendly tradesman with very high quality workmanship. Extended legs on chair are as good as the originals. They don't look out of place. Similar with blocks to raise bed. Colour matched to rest of furniture, excellent.

Fist class service. Delighted with the result.

I contacted Matrix, having read a favourable review on Facebook, to have dining chair seats re- upholstered. I received a prompt and courteous reply with a very acceptable quote. I dropped the seats of in the morning and received them back the same afternoon. The quality of the workmanship was excellent and the customer service first class. I will be using the services of the Matrix team again and highly recommend them to others.
PS I was surprised and delighted to discover what services they provide.

We have used this trader a few times and always had very good service/experience. Have recommended to friends.

Quick and professional service. Good Covid Protection procedures. "Service with a smile".

The standard of work was outstanding and carried out to a very high standard. I have no hesitation in recommending Matrix Fife to any potential customer.

This job was the installation of an external LED solar light and a Door Viewer. The Viewer was fitted to a brand new front door and looks as if it is an integral part of it and not an addition. The solar light was fitted to a corner of the house and will illuminate what was a dark access over the winter months. The job took 15-20 minutes max and was efficiently carried out with a full explanation of how it was all being done and how the light in particular would operate (solar).

Company took time to discuss product and demonstrate it working. Very friendly.

Excellent service. First class work.

Matrix Fife have made curtains for 3 retirement housing units that I have worked in. The curtains are always very well made to a high standard which gives the tenants' lounges a warm, homely look, which is more inviting for the tenants who use the lounge. Thank you.

Trader contacted me through mobile to arrange fitting however I wasn't available at the time and appointment was rescheduled for a better time for me. I was late at returning home but the trader waited outside the property for my return. Then very quickly fitted my security chain. Was friendly and informative. Thanks you!

The trader had been asked to raise the height of my husband's armchair by OT. He contacted us very quickly and came within a couple of days. The job was done very quickly and efficiently.

For my wife's protection an excellent gate was designed, built and fitted to the bottom of the stairs. Care was taken to match the colour of the existing woodwork.

Excellent workmanship and service throughout.

Matrix Fife refurbished a sofa for me, undertaking a rebuilding of the base frame and respringing.

The service was excellent from start to finish - the quote provided was clear and good value for money, the team who collected the item were courteous and professional and the turnaround of the item exceptional. I would happily use Matrix again.

5*

Delightful agents, prompt, efficient and kindly.

Ken visited our home to raise the height of an armchair for my elderly mother on discharge from hospital.
Also gave advice regarding upholstering services carried out by Matrix Fife.

Arrived on time stated from contact telephone call, very pleasant manner, carried out work without any fuss, no mess left.
Very happy with service.

5*

Just amazing from start to finish. Excellent communication and outstanding workmanship.

Customer experience - friendly, helpful and patient.
Premises - clean.
Material - variety to choose from.
Price - competitive.
I would not hesitate to use again.

Very happy with the finished product. Due to the time and effort by Ross, the product met my exacting requirements.

Excellent service from this trader, arrived on time, polite staff at the job and on the phone, helpful, called back when they said they would, professional team and gave very good advice. Recommend 100%. If we require any more help we will be back

Excellent service from Matrix Fife - we required a complex bespoke item. They measured to perfection and supplied a quality product. Would highly recommend.

So please with service. Fast and reliable. Pleasant to deal with. Certainly use them in the future. Have already recommended to friends.

The adjustment in height of my chair was done in a professional, hassle-free manner. Both 'employees' were polite and understanding.

The re-upholstery of four dinner chairs. Staff very pleasant. Completed on time. Excellent quality.

I have used Matrix Fife on 3 occasions over the past few years and have always found the staff to be friendly and open to requests and suggestions. Their work and service has been excellent, value for money and carried out promptly. I would definitely recommend them to friends and family.

Very tidy and polite. Gave good instruction for light, lot better light.

Very good service, good communication throughout.

I am very impressed with the work that Matrix Fife have done for me. Everything from start to finish has been done within a good time frame. I dealt with the upholstery section to have two sofas re-stuffed. They took one sofa on the Wednesday, returned it on the Thursday and took the second one. That was returned later the same day. Both came back looking like new. I am very satisfied with the work that was done. I would definitely use again and recommend this company to others.

This is the third time I have used Matrix Fife to do work for us and once again we have been delighted with the work done. The sofa was resprung and a broken part replaced. Everything went according to plan as regard time and cost. The men removed a heavy leather sofa very efficiently under Bob's guidance and returned it a few days later. We are delighted with the work done and once again I can sit on my favourite place. Thank you Matrix! You have saved us buying a new suite.

Excellent service. Very knowledgeable.

Guy came on time, very friendly, great service.

What can I say, absolutely amazing garden planter made to allow access for wheelchair users to be able to plant flowers. Stunning and the guys who delivered it were extremely helpful and adhered to Covid regs.

Was a very good experience from beginning to end. Excellent service, polite and welcoming. I am delighted with the work carried out.

an excellent service and would recommend any person needing cushions upgraded
contact matrix before any other contractor
2 cushions went in Monday morning back afternoon . second two in same afternoon , completed and collected Wednesday
price and service outstanding , would most definitely use Matrix again

Very pleased with the item delivered. Creative solution to mobility issue was thought of by workman and very happy with the result. Would highly recommend.

From the first phone call to delivery of my chair and stool excellent service. All Covid restrictions in place, friendly staff. Barbara took her time showing all the fabrics. Gillian and Scott, who took payment, delivery guys, all excellent at their job. Definitely will use your services and will pass on to family and friends. Thank you for making my chair and stool new again.

Excellent service, very professional. Good quality product provided.

5*

Friendly and pleasant company to deal with. All staff very polite.

Exceptional service. Whole experience could not have been better. Fast, efficient, great standard of work. Couldn't be happier, would highly recommend.

Really pleased with everything. Everyone most helpful. Really couldn't fault anything.

Very good.

Excellent service and product

What a great service. They replaced cushions in a 3 seater couch & recliner chair. All done within a couple of days. The men who collected & delivered were very professional and very pleasant. Would have no hesitation in recommending this firm.

Very efficient and understanding

Reliable, trusted, on time.

The trader was fast and efficient, explained everything to me. I would definitely recommend.

I either needed a new suite or have the cushions re stuffed. The suite is a good quality leather and fitted well into space I have but was becoming uncomfortable due to the seats sagging. Matrix came to the house to check that the suite was in good enough condition to go to the expense of fixing it. I then received a quote within a couple of days. The price was very reasonable. A chair and 2 seater settee was taken away first to leave me with the other settee to sit on. They were delivered back completed and the other one taken away. All the staff I had dealings with at Matrix were professional and helpful. The completed job is excellent and has given new life to the suite. Thank you Matrix

Excellent work.