Matrix Fife

From the first phone call to delivery of my chair and stool excellent service. All Covid restrictions in place, friendly staff. Barbara took her time showing all the fabrics. Gillian and Scott, who took payment, delivery guys, all excellent at their job. Definitely will use your services and will pass on to family and friends. Thank you for making my chair and stool new again.

Excellent service, very professional. Good quality product provided.

5*

Friendly and pleasant company to deal with. All staff very polite.

Exceptional service. Whole experience could not have been better. Fast, efficient, great standard of work. Couldn't be happier, would highly recommend.

Really pleased with everything. Everyone most helpful. Really couldn't fault anything.

Very good.

Excellent service and product

What a great service. They replaced cushions in a 3 seater couch & recliner chair. All done within a couple of days. The men who collected & delivered were very professional and very pleasant. Would have no hesitation in recommending this firm.

Very efficient and understanding

Reliable, trusted, on time.

The trader was fast and efficient, explained everything to me. I would definitely recommend.

I either needed a new suite or have the cushions re stuffed. The suite is a good quality leather and fitted well into space I have but was becoming uncomfortable due to the seats sagging. Matrix came to the house to check that the suite was in good enough condition to go to the expense of fixing it. I then received a quote within a couple of days. The price was very reasonable. A chair and 2 seater settee was taken away first to leave me with the other settee to sit on. They were delivered back completed and the other one taken away. All the staff I had dealings with at Matrix were professional and helpful. The completed job is excellent and has given new life to the suite. Thank you Matrix

Excellent work.

Very happy with the service - out within 24 hours and equipment fitted quickly. Customer service was amazing. I now feel safe and secure in my own home. Thank you.

From our initial visit to our completed chair we received excellent service. All staff are friendly and efficient. We are so delighted with our finished chair. Thank you !

We have used Matrix Fie 3 times now and they have been amazing. We deal with Barbara and Bob and they are just brilliant. Will recommend Matrix Fife to anyone.

Great and easy experience. Barbara was great, and lovely team members who also came to my salon. I've had constant compliments since the seat has been fitted - Thanks!

Thank you ever so much for keeping me and my kids safe.

We have to date had them recover 8 dining chairs, and an ottoman and the level of service, quaility of finish and value for money was second to none.

Would highly recommend and definately use again.

Had a light fitted as my wife has limited sight and it will help her when going outside at night.

Very quick response to my request for supply and fit of a key safe. Fitted within 15 minutes of arrival and changed the number of a key safe at my back door at my request.

Excellent company. Got a few quotes before I contacted them and they were by far the best value for money. Could not fault them for service, reliability or quality. Will definitely use again.

The gentleman who came to fit my outside light was very polite and did a brilliant job with very little fuss.

On time, tidy and polite

Everything you have done for me is top quality and service "perfect".

Engineer was polite and rang ahead to book appointment. Explained thoroughly the working of the security light after installation. I cannot fault service or curtesy of this company.

Matrix Fife did a very quick and excellent jobon raising my husband's bed after he suffered a stroke. The wooden extension to the bed was outstanding and matched the already wooden stands. Very pleased with the service.

Very pleased with my experience! This company did a fantastic job on my 3 piece suite and rocking chair.

Polite and prompt. Good attentive service when we visited. Good selection. Good communication.

6 Dining room chairs reupholstered . We chose the material from their vast selection of sample books. The material arrived within a week. The chairs were collected on Monday and delivered back to us Wednesday afternoon. A great neat professional job. Very pleased. The staff we dealt with were very helpful. Barbara, Gillian & John, many thanks. We would highly recommend Matrix.

Excellent service, fast and professional. Thank you. Love my chair!

4.5*

The service was 5*. The product is very good by somewhat inflexible.

Work was organized by the Occupational Therapy Department.

Speedy response. Great communication. Excellent product. Very satisfied and happy customer.

Matrix covered an office chair for us. It looked like it might be complicated but they did a fantastic job, we are so pleased and they were very reasonable

We had our campervan rock & roll bed upholstered by Matrix Fife, the whole experience was professional and quick , we are so happy with the finished product, we gave the team a small spec of what we were after and they exceeded our expectations, absolutely fantastic job
Thanks to Bob's upholstery team, Blaine, John, Alex, Garry and Alan

5*

4.8*

Quick, courteous, efficient.

Following the first phone enquiry I found Matrix Fife to be polite, efficient, economical and completed a first class job. Would certainly use them again and recommend their services.

5*

I had 2 armchairs re-upholstered. The chairs are not only comfortable again but look beautiful. This required a visit to Matrix to choose the fabric (premises were Covid-secure). Excellent range of fabric to choose from. Subsequent ordering, collection, delivery and invoicing were all very efficiently done. I have already recommended this company to a friend and would not hesitate to recommend them to others.

Great service throughout. Good pricing. Delivered at time stated. Happy to deal with company again.

We contacted Matrix about re-covering six dining room chairs as we had used them previously to re-cover a chair. We asked if they could match up the covers with the same as they had used previously. The chairs were photographed, an estimate given and agreed and they were collected on a Tuesday and returned on Thursday of the same week. We also got a footstool covered to match.
Everything was done to our satisfaction, promptly and adhering to the COVID rules. We would certainly use them again.

Excellent service. Our chair got picked up for repair on the Tuesday at 15.30pm. It was returned back to us in perfect working order the next day, Wednesday afternoon. Staff were very helpful and friendly. Would have no hesitation to use this service again.

First class work completed on dining room chairs.

Leather settee required renewal of foam.
The work was carried out very professionally and speedily. From time I contacted Matrix to job being completed was under 2 weeks and this was while Covid 19 restrictions were in place.
I appreciated being kept informed about what was happening and
the upholstering team made an excellent job.

Excellent service, quick and products look brilliant. Well done!

I have upholstery work done and am very pleased. This is the third time I have used them and recommend them to my friends.

Trader turned up on time and fitted the product concerned. No problem with service, fitting and product.

Service accessed through Fife Council Occupational Therapy. Chair level required to be raised. Prompt service - tradesman arrived at time arranged, very helpful and courteous. Chair reformed within a week - excellent job carried out.

People were courteous, helpful and friendly - no complaints from me. Thank you.

Blocks fitted to single bed to raise it. Both Eric and Jordon were professional at all times and carried out the work to a high standard, even although they encountered a few problems along the way, they were able to adapt and rectify this. Really pleased with the final result

I got an old piano stool fixed, varnished and re-upholstered. I am delighted! What a fantastic job the guy has made of it. From start to finish the service was excellent. It was so nice to meet the young lad who did the job, he was happy to see me so happy. I can't praise the workmanship enough - well done!

As I have cancer, Matrix came to raise my sofa. They came on Monday, block made and fitted by Thursday. Very happy with the service and has made a difference.

I had the home security team out regarding securing property pending ex partner early release. This trader attended to fix and secure items. 2nd time this trader has attended my property. No issues, polite and professional. Highly recommend.

5 Stars!

Very professional, helpful. Came when they said they would. A pleasure to work with.

Guys arrived when they said they would, were very polite and got on with the job in hand as soon as they arrived. They were very courteous and polite, can't fault them in any way. 5 stars.

Excellent service, very professional.

Good communication, very quickly installed and clear explanation of how to use the product.

First class service. Very, very pleased.

Excellent job very quickly completed. Used them before and will use them again.

Excellent service, real value for money.

Matrix came and fitted blocks to heighten my bed a few months ago. Recently one of the legs became loose after being moved over a bit. New legs/extensions fitted and now secure.

Met all needs for our service and extremely quick work.

Delighted with service and provider. Trellis provides a lovely screen in our seating area.

We learned by recommendation of Matrix Fife's business activity in Dalgety Bay, by an ex colleague who had had a three piece suite recovered and was delighted with the outcome. We were most impressed with the whole professional set up when we were shown into the impressive out building which highlighted the various skillfull products on offer and Barbara, their welcoming Manager talked us through the ordering procedure. We agreed to go ahead and commissioned Matrix Fife to recover a tub chair and was very happy with the finished article, looking good in the material which we chose from a vast array of samples. We are definitely satisfied customers.

Very helpful and did an excellent job

Very friendly gentleman.

Had campervan seats recovered, could not fault the quality or service received at Matrix Fife. Everything was done to perfection and ready at the given time. First class! Would definitely use again and recommend to friends.

I can't wait to switch on this light. At last the side of my house will no longer be so dark! Excellent service, very friendly.

Excellent service.

5*

Contractor turned up on time, was polite and professional and explained what they were here to install. Installed equipment without any hitches. Gave a demonstration and explained how the equipment worked. Took packaging away and gave the feedback form and copy of work invoice to me. All in all a very satisfied customer.

Work completed quickly, good quality and service.

We needed new cushions complete with new covers to fit over our dining room chairs which are of Chinese traditional design and the cushions required in-cuts to accommodate the vertical supports for the arm rests and backrest. The staff were very helpful in choosing the most suitable fabric for the covers and the depth of the cushions. The work was done in a timely manner and the finished product looked perfect and fitted perfectly. The workmanship was of a very high standard. So, all in all, we were very happy with all aspects of the transaction. We were told about Matrix Fife by a friend who had a wide-backed chair re-covered and we saw the quality of the work and we were impressed.

Very professional, reliable and courteous company to deal with, very pleased with the excellent product that I have bought, excellent craftsmanship.

Quick and complete service organised by Police Crime Service.

The trader was excellent.

This trader arrived on time, he carried out this job competently resulting in an excellent finish - plus explanation on use. I would be very happy to use this service again and recommend it to others. I am recently widowed with no experience of knowing what to do and this service is reassuring. Thank you.

5*

Courteous, polite and explained fully how to adjust my light.

My dad is partially disabled and needed assistance. OT came and recommended that lifts be put on the sofa legs to help better get up from a sitting position. For us it was without charge.

This firm was recommended to us from a friend. They have been very good from start to finish. The fitters were very good and very tidy. A job well done.

Turned up on time, carried out job to my satisfaction and quickly. Tidied up and took away waste. Would highly recommend.

First class job, tradesmen very knowledgeable.

Both men who came to install were very professional and took time to make sure I understood how to use equipment.

5*

Pleasant experience.

Very impressed with service from start to finish. All products top quality and great workmanship. Will definitely recommend them and have plans for more radiator covers.

This company listened to exactly what I wanted made in the room and custom-designed and manufactured to fit. The end result was amazing. So much care taken over every detail. Planning and implementation with meticulous detail. Workmen were very efficient and cleaned up afterwards. This is an excellent company to work with - will be using again.

Good service, quality workmanship, probably better than most. Pricing high.

Excellent service - easy to arrange, courteous, bang on time. Job completed well. Would not hesitate to recommend.

We have had new curtains fitted in our dining hall - the service has been very professional and quick, the cost is much lower than expected.
We have also had some chairs recovered and again, very satisfied with the service and cost.

Very good service.

Excellent to work with, very good at problem solving, polite, efficient and good at their job.

Good quality service, arrived at stated time, completed and tested product, shown how to activate light, no problems.
Very satisfied with service and product.

Very helpful with advice on the chairs - completed job very quickly to high standard.

Fast, reliable, friendly service.

Friendly professional service.

I was told about this company from a friend who had used them before. Meeting the workers and seeing how skilled they are at their jobs I was very impressed with all they could do. I'm delighted with the job they've done for me and have recommended them to others.

This work was done for me through Occupational Services so I didn't pay anything. It has made a great difference to me.

Two very good guys, who fitted light and letter box closure clip. Worked well, did not take long and arrived on time.

Extremely quick and efficient

Thank you

Pleased with work - quick turnaround.

Punctual, efficient and friendly. Job well done.

4-5*

I was very impressed with the service and workmanship at Matrix. Barbara Gilchrist was excellent, contacted me when she said she would and went over my requirements in detail.
The workmanship in my curtains was excellent and I was very pleased with the end result. The work was also completed very quickly.
I would definitely use Matrix again and would recommend them to my friends.

Great experience, friendly workmen.

Service through occupational health. Speedy response, pleasant, polite workmen and did job there and then within 15 minutes.

The men who fitted the lights and chain were very nice and clean workers. Well done, thank you.

No problems at all, quick and efficient service. Quality was amazing. Reliable, kept in touch with progress.

Prompt, explained exactly what he was going to do, work done quickly, quietly and efficiently. Pleasant manner.

Excellent value for money, prompt service and excellent customer service.

Your team are so reliable and hard working. They are very respectful to all adults and children in the school, I would definitely use this service again.

5*

Ordered a book case to fit in a space and it is perfect. Great finish to the edges. Very happy overall.

Would definitely use them again. Polite, friendly and very helpful.

Once again great work - the cushions are a perfect fit and look great...........

This is the third time we have had some work done by Matrix and have been delighted each time. The staff are uniformly pleasant and professional. Fabrics are good quality and workmanship too. I have and would again recommend them for any soft furnishing job.

We ordered new curtains for our main hall in school. From the first point of contact to the curtains being hung, the company were very helpful and professional. They listened carefully to what we wanted, offered good advice and were very helpful. The curtains are well made and of high quality. Matrix after care service is excellent - I would highly recommend this company.

Great service from start to end, would use again and recommend.

Excellent fast service from Matrix who were able to supply curtain hooks for our drama dept.

The men who came were very professional and well mannered.

I'm not sure how much the work was as it was Fife Council. The work was very good and the man was very nice and friendly and explained everything to me. The work was done very quickly. It was to raise a chair to a correct hight for Me. I would definitely recommend Fife trustee trader

Very swift and efficient service that has made a huge difference for me and shows great partnership working across the council and NHS. Thank you.

Had a large Pouffe re-covered.
Delighted with the result.
Bob couldn't have been more helpful in finding the right material for me.
Would use and recommend the company. 10/10

Everyone was very courteous and helpful. They made a good job of the item I needed covered. The cost was excellent and the time it took very good. I will definitely recommend them in the future.

Super workmanship. Efficient ordering process. Helpful workmen. Great service.

Very friendly, helpful and work was done to a good standard.

Matrix was recommended to me and i am thoroughly delighted.

Staff that i dealt with was very helpful and pleasant, would certainly use them again.