In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

West Energy Services Ltd

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 5.0 out of 5 based on 36 reviews and feedback.
Trusted Trader member since 2020.

West Energy Services Ltd
76 Dolphin Road
Currie
EH14 5SA
07807 161 506
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Business Information

BOILER REPAIR & INSTALLATIONS Both Domestic and Commercial Clients
Safety Checks for LETTING AGENTS and FREE boiler installation quotes

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Reviews and Feedback

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5.0 out of 5 based on 36 reviews.
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review stars review stars review stars review stars review stars   13th April 2024
Value of Products/Services or Work Performed: £1 - £1000
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Was having a boiler repair. Excellent service. Very professional and courteous. Arrived on time and cleaned up afterwards. Would highly recommend this company.
review stars review stars review stars review stars review stars   3rd March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Excellent response to boiler breakdown with a quick call-out, timely communication and clear explanation of work done. Pricing transparent and seemed fair.
review stars review stars review stars review stars review stars   16th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Had a new wireless programmer installed and replaced a thermostatic radiator valve on my heating system. Brian was the engineer who called to carry out the work. He arrived on time and done an excellent job nothing was to much for him. Cleaned up after himself and took the time to show me how to work the new programmer my house is now easier to control at an economical temperature.
review stars review stars review stars review stars review stars   16th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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The engineer, Brian, was very professional and friendly. He explained the problem and costed it so I knew what to expect. The work was carried out as scheduled and I am very pleased with the result. Very good value for money.

review stars review stars review stars review stars review stars   15th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Brian from west energy services attended my property recently to diagnose an issue with a faulty boiler system. Within no time at all Brian had the issue resolved and the system has been working as good as new since his visit . Excellent communication from the first point of contact to completion of the job.
Wouldn’t hesitate to recommend west energy services to anyone. Fantastic service 5 ⭐️⭐️⭐️⭐️⭐️
review stars review stars review stars review stars review stars   6th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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West Energy Services responded in minutes to my out-of-hours email following a boiler breakdown in early January. James visited the next day and went out of his way to fix the problem on the same day - it turned out to be the failure of a part covered by warranty from previous work - which James explained transparently and will follow up with the manufacturer at no cost to us. Excellent communication and service - would recommend.
review stars review stars review stars review stars review stars   27th December 2023
Value of Products/Services or Work Performed: £1001 - £5000
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My 83yr old uncle recently got his old boiler replaced after 15yrs of painstaking problems of trying to keep it running however it finally gave up the ghost!… James the engineer that came out to my uncle's house to fit the new boiler was so polite and respectful to me and my uncle. James did a fab job fitting the boiler also cleared any mess as he worked, he supplied my uncle with a carbon monoxide detector too. James filled in all my uncle's details for him for the warranty…. I seriously can’t fault this company at all, and the price was very reasonable too so no complaints just big thanks from my uncle Robert
review stars review stars review stars review stars review stars   8th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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more than happy with the work the company carried out . they have actually done about 3 jobs for me and 1 for my neighbour .
happy if anyone want to get in touch .
review stars review stars review stars review stars review stars   8th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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Very responsive and excellent work every time I’ve used West Energy. Thank you.
review stars review stars review stars review stars review stars   8th July 2023
Value of Products/Services or Work Performed: £1001 - £5000
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West Energy Services have been my absolute go to heating engineers for all my domestic heating needs. Always responsive, they explain everything in plain English, turn up on time & leave you with reports of the work done
review stars review stars review stars review stars review stars   8th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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James from WES attended to service the boiler and replaced the programmer remote sensor which was faulty.
Great service

review stars review stars review stars review stars review stars   8th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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I have used West energy services for my annual service for my boiler. They turn up when they say. Clean up after themselves.
Excellent service
review stars review stars review stars review stars review stars   7th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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James and his team replaced a shower, installed a new double oven, serviced and repaired a living-flame fire and fixed a water leak for me.
His workmanship, service and support was absolutely superb from start to finish!
review stars review stars review stars review stars review stars   7th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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Since getting gin touch with West the regularly service our boiler and check everything is up to safety spec.

They are prompt efficient and always tidy up after.

I would highly recommend their services to anyone looking for a reliable tradesperson.

review stars review stars review stars review stars review stars   24th November 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We work with West energy as a letting agent and they are brilliant , never had any complaints about the work or conduct and the job is always completed to a high standard. They contact tenants and keep you in the loop with appointments so makes it really easy to manage and know whats happening.

Cant recommend highly enough!
review stars review stars review stars review stars review stars   3rd October 2022
Value of Products/Services or Work Performed: £1 - £1000
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I would most definitely use West Energy Services again. The response time for coming out to the job was within the hour. The work carried out was very professional, reasonable & very efficient.
Thank you again for your services.
Sharon Carlyle
review stars review stars review stars review stars review stars   18th April 2022
Value of Products/Services or Work Performed: £1001 - £5000
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New boiler fitted
Any new learning issues we had with the system were dealt with immediately.
review stars review stars review stars review stars review stars   24th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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James replaces a damaged boiler filling loop for us, and also cleansed the system water and added a magnetic filter. The work was very high standard and reasonably prices and James and Sarah were very friendly and helpful the whole time!

review stars review stars review stars review stars review stars   17th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Liam and Jude did an excellent job today . They capped my gas supply to my old gas cooker in our kitchen. They were very professional and obviously very competent in carrying out this task .
I would highly recommend West Energy Services and will definitely use their services again .
review stars review stars review stars review stars review stars   17th February 2022
Value of Products/Services or Work Performed: £1001 - £5000
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West Energy Services have just installed a new combi boiler for us, taking away the old boiler, old attic tank and hot water tank.
A fantastic job all completed in a day.
Honestly cannot rate the work high enough.
I would have no hesitation to use this company.

Review Image 1 for West Energy Services Ltd by marie johnston Review Image 2 for West Energy Services Ltd by marie johnston 
review stars review stars review stars review stars review stars   12th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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On time, efficient, helpful and repaired valve . Happy with service.
Good email contact re visit date and time
review stars review stars review stars review stars review stars   20th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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West Energy Services fixed our LPG boiler when it broke in January. They were really busy but fitted us in quickly, communicated clearly and followed up immediately when the part they had ordered turned out to be broken when it arrived. Overall an excellent reliable and friendly service.

review stars review stars review stars review stars review stars   20th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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New kitchen taps. Brilliant quick service. Friendly and excellent job.

review stars review stars review stars review stars review stars   6th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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James was extremely professional and did a great job. Would definitely recommend.
review stars review stars review stars review stars review stars   14th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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I would have no hesitation in recommending West Energy Services. They are extremely professional and nothing is too much trouble. Their response time is fast and they turn up when they say they will and know what they are talking about. I had a replacement hot water tank fitted with new pipe work - they arrived timeously and tidied up after themselves. They also did my annual boiler service and have replaced a cracked pipe under my sink. Keep up the good work James and Sarah!

Review Image 1 for West Energy Services Ltd by Heather McNeil 
review stars review stars review stars review stars review stars   29th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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James and his guys replaced a system bolier with a combi boiler and put in a towel radiator.

They were polite, on time, worked hard and did the job well all at a good price for the work.
James saw to any snagging issues afterwards being fixed too pro-actively.
Been a month since install and had no issues.

Would recommend
review stars review stars review stars review stars review stars   2nd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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My combi boiler was due fo an annual service and had developed a leak. Although he was busy when I rang, James called round later the same day and carried out a repair which allowed me to use the boiler. A time was arranged for a return visit a few days later to replace the worn part and carry out a service. The necessary work was completed satisfactorily and represented good value for money. I am happy to recommend this company and will have no hesitation in using them in the future.
review stars review stars review stars review stars review stars   7th July 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Sensational work from James and the team. In and out as quick as possible with a smile and a friendly attitude. I would 100% recommend.
review stars review stars review stars review stars review stars   7th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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James replaced the flue on our Boiler. He was very professional, neat and tidy. I would Highly recommend him.
review stars review stars review stars review stars review stars   7th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had shower done was very good and reliable
review stars review stars review stars review stars review stars   7th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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James and his team done some work for me lately as my boiler was on the blink, he was very quick in response and repaired it in no time, would recommend West Energy Services to anyone!
review stars review stars review stars review stars review stars   12th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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James and Tam are great people to have doing work for you, the business is reliable as a whole and i've recommended it to people already.

I was a bit unsure of everything that needed to be completed however James had kept me right throughout the process and I know exactly what hes done and how.

The service has been amazing and there were no unexpected charges or changes. It's great to have a tradesman thats so reliable and isn't any hassle.
review stars review stars review stars review stars review stars   6th May 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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I have used West Energy for my Lettings agency since October ‘19 and we have found James to be of real value in the difficulties faced.

A team player with honest and valuable advice
review stars review stars review stars review stars review stars   17th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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James has come to our house to do work for us on two occasions, and both times he's been excellent, great value for money and so reliable. The first time he came round, he serviced our boiler and spotted a fault with it that no other heating engineer had - yet it explained the reason why the pressure had been very gradually decreasing over time. What a great catch! This allowed me to call up Worcester Bosch so they could send someone to repair it over warranty. Whilst they were here, I called up James so he could explain exactly where the problem was, and he was very happy to help! In my eyes, he went above and beyond for us. He also installed our washing machine in a new location from the old one, and the work carried out was fab! Especially as we needed it ASAP and he made the effort to fit us in, despite being super busy. Thank you so much, James!
review stars review stars review stars review stars review stars   7th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service from West Energy Services. Pleasure to have around the home while the work was getting done. Always informed of exactly what was going on. I had the pump in my boiler replaced and a new toilet/shower fitted.
It was done very speedily but with the highest of quality!!! Seriously knowledgeable guy is James, Would highly recommend this business to anyone and I will for sure be using West Energy Services again in the future if needed.

Thank you very much!!!
review stars review stars review stars review stars review stars   7th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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James’ work ethic is second to non. I’ve had him round the house to do several things and everything he has done is spot on!