Taylor Roofs

Engaged with Taylor Roofs to have 4 hips replaced on my roof. Found them expensive but went ahead as they came across well. The experience was not as expected. The hips were all out of alignment and they had to refit after I complained. The membrain barrier was not fitted properly and they had to reapply, again I had to push them on this. They also started flying a drone around my house without my permission taking photos, again I had to complain and stop them from doing this. I hate to think what kind of a mess there would have been was I not on top of the job.The job was to be signed off by a supervisor, he came out said he went up to inspect the job, and that he was happy with it. I asked how he got up the scaffolding and he said he climbed up it; so much for Health and Safety. After he left I checked my security cameras, and he did not go up at all, he just took pictures from ground level. I emailed the owner asking him to come and see me as I was unhappy with the job, he refused saying he does not see customer. It has now been 6 weeks since the job was completed, I do not think it is a very good job and still have 4 more hips to do and will be asking another firm to complete this work. I was promised my guarantee a week after completion, I called them and they said it was forth coming and I have still not received this over 6 weeks later

Excellent, all work carried out on time and to a high standard. Highly recommended.

Taylor Roofs repaired the damage to my roof made by Storm Eowyn and cleaned the gutters.
Everyone you speak to at Taylor Roofs is very helpful, efficient and kind. They had come out quickly to make the roof watertight, then effected the repairs. The men who came to repair the roof were speedy, efficient and friendly. They took away removed slates and any rubbish etc.

Very reliable company with good customer services. Kept me well informed throughout my job from start to finish. Would highly recommend.

Friendly, professional customer service and excellent workmanship.

Work completed -
Remove gable end tiles on extension & lay to the side for later use.
Remove all existing dry verge units & dispose
Install new 25mmx50mm treated timber to barge board
Re-secure tiles Install dry verge units
Replace missing end cap on new dry verge system on main roof with a
UPVC end cap to cover end ridge tile
Fit new lead flashing at top of verge on extension using code 4 390mm
lead
Repair broken tiles
Re fix tiles at verge on main roof that have come loose

The staff were very friendly and efficient from initial quote stage to completing the work. The work was carried out quickly and they were especially helpful when we need a quicker works start date to help with elderly fathers home safety needs. I have used Taylor Roofs twice and each time I have been very happy with the standard of work and care shown at the property.

Some tiles needed replacing on our roof. They arrived on time and completed the job within the time specified. The work at this point in time appears to be satisfactory.

Stripping, reboarding and retiling of a sloped roof in Livingston, West Lothian. The roofing crew boss was unfailingly polite and friendly and always kept me informed about what was happening on site. They weatherproof as they go. The work was completed in 3.5 days and the skip removed the day after. I paid 35% up front before any work starts and the balance within 3 working days after completion.

Taylor Roofs are a well organised company with their staff being very good mannered with a refreshing blend of youth and experienced,
I had the impression of a well trained staff and good customer service skills and roofing industry knowledge using up to date communications technology.

The work I needed to be carried out consisted of fixing cracks in roughcast on a chimney, removal of an aerial from said chimney, removal of a small skylight and making good the area left behind. The inspection was done thoroughly and photos were taken. Additional work was recommended, which made complete sense, and I accepted the company's quote. When work started it turned out that the state of the chimney was worse than anticipated, with the top foot or so of brickwork being precariously loose. Video evidence was taken to show the extent of the damage. Even though the job changed, the quote was honoured and the chimney and other work on the roof was carried out to satisfaction. The whole process was much less stressful than I had expected. Bad past experiences had made me a bit anxious beforehand which turned out completely unnecessary in this case. Definitely a company I would recommend.

Flat roof repair.
Taylor Roofs kept me well informed of when the work would start.
The workmen were polite and worked quietly without loud music.
They left the site immaculate.
I would recommend them to others

Full roof, fascia and guttering replacement

After damage to roof slating caused by storms researched on line reviews for local contractors and found Taylor Roofing had excellent reviews. The Roofing Surveyor promptly visited to undertake an inspection and highlighted the nature and extent of the damage. Photographs were taken. The quotation was submitted with the photographs. Additional damage was found to the flat felt covered rear extension roof. The works and cost were accepted.The repairs were undertaken very quickly and professionally.

Great work done comprehensively by Stewart and Guy on a very cold day.

This was a tricky repair to my roof. Barry and Aaron had to be creative to ensure the repair would work. They worked hard and kept me informed all the way through. They also fixed other minor issues with the roof and took pictures of the work to show what had been done. Everything was cleaned up and waste removed. Great job. I would recommend them to anyone.

I used Taylor Roofs for building a warm roof on a garage conversion (to a garden room), and new roughcasting on side wall. I'm satisfied with the whole process. Quote was prompt and competitive. Work was done to a high standard. My only complaint is that there was very little time between some of the work being scheduled and carried out (ie less than one day), meaning it was difficult to warn my neighbour as he had to move his car.

Thank you for the wonderful service provided by Taylor roofs
From the initial contact - they have shown amazing professionalism throughout and the job is great.
Not only did they complete within the time allocated they left the house as it was before with no mess or disruption.
Thank you again!! I highly recommend

Very fast and efficient service. No problems at all and I’m very happy with the finished result.

From the initial survey to completion of the work the team were excellent. They carried out the work efficiently and in a timely manner leaving the work sight clean and tidy. Highly recommended.

Got a new roof they done an excellent job