In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Swiffed IT

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 5.0 out of 5 based on 31 reviews and feedback.
Trusted Trader member since 2024.

Swiffed IT
18 Parkhead Loan
Edinburgh
EH11 4SJ
0131 546 4794
07971 788 594

Trade Associations

Trade Association Membership

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Business Information

Swiffed IT was established in 2002 by Mark Murphy.
Initially it was a part time affair and concentrated on Flash web design, but over time the business turned towards IT support and the number of clients grew.

In 2010 Mark decided to leave his employment as an IT Consultant and concentrate solely on Swiffed IT. Since then the business has grown steadily with a number of local SMEs on the books, alongside dozens of home users.

Whatever your IT requirements, Swiffed IT can deliver the support you need. Contact us today to see how we can help you.

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 31 reviews.
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review stars review stars review stars review stars review stars   24th October 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
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Review Comments
I am delighted to recommend Mark as a part of the Trusted Trader scheme. He is very efficient and trustworthy. He is also very patient and kind and has assisted me greatly with computer issues.
I have no hesitation in recommending him.

review stars review stars review stars review stars review stars   24th October 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
I have used Swiffed for a number of years and always received prompt and friendly service either online remotely or, when that was not possible, in person.

My most recent encounter was asking for advice on replacing my laptop then subsequently setting it up and transferring all my data. All went very smoothly and all done in a most friendly and understanding manner. Cost of work undertaken has always been very reasonable.

I have no hesitation in recommending Swiffed.

review stars review stars review stars review stars review stars   24th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
We have used Mark for a number of years across a broad spectrum of IT issues ranging from transferring our system across to fibre, laptop &PC updating and software assistance, connection of other equipment including copiers/ scanners/ cctv etc.

We have found Mark most supportive and responsive to our needs. He brings a sense of calm and professionalism solving problems and helping us plan for upgrades, making the process easy and structured. I rate him highly and he’s certain proved a safe pair of hands, modest and approachable for jobs large and small.
review stars review stars review stars review stars review stars   24th October 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Mark is a very kind and competent IT consultant that is helpful and really help explaining without mansplaining or being condescending.

He wants to create a system that works and if something doesn’t work he can usually help via phone or text.
review stars review stars review stars review stars review stars   24th October 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
I use Swiffed IT for all of my IT needs. The service is always prompt, friendly, professional, and of the highest quality. Be it for home or business, I would recommend them to anyone.
review stars review stars review stars review stars review stars   24th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Mark Murphy of Swiffed has managed my home and business computer systems for over 10 years, upgrading when necessary, troubleshooting when necessary and providing advice as required. He is always very quick to respond so minimising any down time and the impact of any problem. He is great to work with.
review stars review stars review stars review stars review stars   24th October 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Mark has been working for us as our IT consultant, advising on server size and type, troubleshooting and configuring our new computers. We would recommend him, he's reliable and affordable and always available in an emergency. We couldn't do without him.
review stars review stars review stars review stars review stars   24th October 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Mark has helped me out of numerous tight spots. He knows his stuff inside out and is always punctual, friendly and efficient. Can't really ask for much more, can you?
review stars review stars review stars review stars review stars   24th October 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Mark Murphy and Swiffed IT regularly help us with computer issues and with maintaining our computers. We completely trust Mark and he always sorts issues quickly and very efficiently. He is a very nice person, and is always very understanding of any issue we need to be sorted, and always seems to find the best solution. Whenever we have had an issue which needs to be sorted quickly, Mark Murphy goes out of his way to get us up and running again quickly. His pricing is very competitive and he always goes out of his way to complete the work he does thoroughly and fully. We have no hesitation in recommending Mark and Swiffed IT.
review stars review stars review stars review stars review stars   24th October 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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When I've had a problem Mark has either a been able to sort it out over the telephone or come round very promptly and resolve it. This is vital to me as a one-man operator totally reliant on his computer.
review stars review stars review stars review stars review stars   24th October 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
I cannot sing Mark at Swiffed IT's praises highly enough.

My recruitment business depends almost entirely upon my IT systems and Mark has literally saved my neck a number of times, over the last 16 years of being in business.

I have recommended Mark's services to a number of clients over the years and they adore him, just as much as I do.

It doesn't matter what time of the day or night I call Mark, I know he will respond immediately and soft out any of my IT issues, large or small.

If he ever retires, I will be absolutely distraught..

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