In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

New Town Rope Access Ltd

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 5.0 out of 5 based on 38 reviews and feedback
Trusted Trader since 2020

New Town Rope Access Ltd
25 Nelson Street
Edinburgh
EH3 6LJ
07749 111 309
     

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Business Information

Here at New Town Rope Access, we are proud to offer our customers a professional Edinburgh rope access service for building and maintenance repairs. Our services include roof repairs; gutter repairs and cleaning; window repairs, painting and restoration.

Rope access or industrial abseiling, allows our skilled team to quickly and safely access all parts of a building to carry out repair work.

Fully insured and with over 15 years rope access experience, our trusted, friendly and highly skilled team, provide a cheaper, safer and more convenient alternative to scaffolding.

Our customers can always be sure of our commitment to excellence in delivering a high quality and competitive rope access service.

Videos

Edinburgh down pipe restoration, repair and painting
Edinburgh based New Town Rope Access is a rope access company primarily focused on building maintenance in domestic properties with limited access, where traditional solutions such as scaffolding are not practical or cost efficient.

This job required downpipe repair and restoration. Even with the difficult weather conditions we were able to complete the works on time and in a safe and professional manor.

Visit us at www.newtownropeaccess.co.uk

Or

For a FREE quote contact us at Info@newtownropeaccess.co.uk


Music: WMD - Blacklist
Edinburgh (Scotland) building maintenance using rope access
Our latest Edinburgh project saw us painting a total of 8 downpipes and 6 flues on a Georgian building in Edinburgh's New Town. We also repaired a number of holes that we found whilst prepping the pipes.

We had previously carried out property maintenance here, restoring a number of the windows to various flats and the communal stair to this building last year, so it was a privilege to be asked to carry out the remainder of the external works.

With no access to the rear of this property rope access was the only means by which this work could be done.

Visit us at www.newtownropeaccess.co.uk

Or

For a FREE quote contact us at Info@newtownropeaccess.co.uk

Music: Shihad - Pacifier

Reviews and Feedback

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5.0 out of 5 based on 38 reviews.
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review stars review stars review stars review stars review stars   2nd December 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement of damaged sections in rain water down pipe and cleaning of gutters.
Matt and his team completed the work as agreed and charged me the cost quoted. By replacing only the corroded sections, I saved the cost of a full stack replacement. A reliable, hassle free service despite the fact we never actually met - all communication was by email or phone. I will use again if I ever need to. Thanks.
review stars review stars review stars review stars review stars   25th November 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I live in a tenement flat and we needed (shared) repairs to the downpipes and roof. Among the flat owners, we decided to do all the downpipe repairs and the first phase of the roof repairs (with the non-urgent items to be done at some subsequent date).

Matt arrived exactly on time and promptly produced his quotes, accompanied by detailed photographs. His quotes included all downpipe work and all urgent roof work - exactly meeting our specification. His price was very competitive, compared to all other firms that we contacted. We asked to change various items and Matt readily amended his quotes as requested.

The NTRA rope access team turned up exactly as scheduled and completed all the specified work in good time. Matt produced "before and after" photographs showing all the completed work on the roof and downpipes. We asked for some minor changes (eg. cable positions) and Matt arranged for these changes to be made quickly and at no extra cost.

Overall, the service from NTRA was excellent and the work was great value.
review stars review stars review stars review stars review stars   3rd November 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Matt and the team tackled the repair and painting of leaking down pipes at our property. They were ultra professional in carrying out the work and I have no hesitation in recommending them where high level repairs to windows and pipework are required.
review stars review stars review stars review stars review stars   15th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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WORK IN GUTTERS AND DOWN-PIPES INCLUDING PAINTING
VERY PROFESSIONAL WORKERS WHO "WENT THE EXTRA-MILE" WHEN COMING ACROSS SOME PROBLEMS-WITHOUT EXTRA CHARGE
vERY HAPPY WITH WORK DONE AND MANNER EXECUTED
review stars review stars review stars review stars review stars   23rd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Unblocking rainwater pipe on face of New Town terraced building.

This is a great company, efficient, organised and they did a great job for us. Personnel are knowledgeable and friendly too. Will use them again.
review stars review stars review stars review stars review stars   1st September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Couldn’t recommend them highly enough. So professional and excellent at communicating throughout, from initial quote to completion. We will be using them again next year for our roof inspection.
review stars review stars review stars review stars review stars   11th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Needed the gutters cleaned and a downpipe repaired, all done very quickly and with no disruption.
review stars review stars review stars review stars review stars   31st July 2021
Value of Products/Services or Work Performed: £1 - £1000
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NTRA did a good job. They were quick to reply to emails and issued a quote with 2 different options for the work. They were proactive in fitting the job into an earlier time slot due to a cancellation, which was much appreciated.
review stars review stars review stars review stars review stars   28th July 2021
Value of Products/Services or Work Performed: £1001 - £5000
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These guys are awesome.

We live in an upper flat and had a couple of jobs:
- Vegetation removal and repointing
- Slab removal

They undertook both calmly, with confidence, and total professionalism.

From first contact, through explaining what was required, (why and how they'd do it), to dustsheet removal and liaising with the downstairs neighbours, the whole experience was faultless.

Natural communicators - in person, by email and text - and great people.

Would definitely recommend and will use again.

Thanks
Ken
review stars review stars review stars review stars review stars   26th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service all round. Very genuine, honest and reliable. I would definately recommend.
review stars review stars review stars review stars review stars   16th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Efficient and professional. Happy to have found them. Easy to recommend
review stars review stars review stars review stars review stars   26th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Matt and his team repaired the outside waste pipe. Super quick and very professional!

review stars review stars review stars review stars review stars   26th April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Very happy with the service provided by Matt and his team. They have painted our downpipes and tidied up the cables to our property in the New Town. They were professional and got the job done. No fuss. Would definitely recommend them.
review stars review stars review stars review stars review stars   18th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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The whole procedure from the first visit to investigate the problem of roof and stone walls, then sending a quotation and the actual job was thorough and very reliable. I was very happy for their work.
review stars review stars review stars review stars review stars   8th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Matt and his team did some work out the gutters of our traditional tenement. The team were prompt and did a great job. No complaints what so ever. Very professional and pleasant to deal with.

review stars review stars review stars review stars review stars   5th April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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New Town Rope Access carried out repairs and painting of the downpipes and gutters on our tenement building. Communication with Matt was brilliant from the initial request for a quote followed by a number of further follow up questions and requests which were very quickly answered. The team completing the work were very efficient and professional. They also ensured I was kept updated throughout the work and highlighting any additional issues identified. They got all of the work done over three days to a very high standard and were extremely reasonably priced too. Would definitely recommended to others.

review stars review stars review stars review stars review stars   15th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Our tenement flat had gutters cleaned, slates repaired and downpipes painted.
From initial quote to completion, New Town Rope Access were easy to deal with and provided good value for money.
Contractors on site were great, kept me up to date with the work they were doing and took detailed photos of any issues.
Would highly recommend this company and wouldn't hesitate to use them again.

review stars review stars review stars review stars review stars   14th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Work carried out on cleaning and repair of gutters at a 4 story tenant.
review stars review stars review stars review stars review stars   7th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Professional team. We have use them maintenance service for Dalgety Street , Edinburgh, EH7 to fix the downpipe repairs . We can highly recommend this team! We have worked with Matt for communication and for job organising .Great job, thank you.

Review Image 1 for New Town Rope Access Ltd by Lina Cebato Review Image 2 for New Town Rope Access Ltd by Lina Cebato Review Image 3 for New Town Rope Access Ltd by Lina Cebato Review Image 4 for New Town Rope Access Ltd by Lina Cebato 
review stars review stars review stars review stars review stars   25th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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I had an old flue hole filled in, the kitchen waste pipe removed and a new pipe run installed outside my third storey tenement flat. The team completely the work very quickly and to a great standard, and were a pleasure to deal with. Would definitely recommend and use again for this kind of work.
review stars review stars review stars review stars review stars   24th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Pleasure to deal with. Efficient, organised, willing to look into variety of problems and knowledgeable about what they are doing . Rope access is a fantastic way to avoid the cost of cherry picker / scaffold for high up jobs in difficult to access roof areas.
review stars review stars review stars review stars review stars   23rd February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Matt's team did a small job for me, retrofitting an extractor fan cover four storeys above ground, quickly, efficiently and cost effectively. They were a pleasure to deal with and I would not hesitate to recommend them.
review stars review stars review stars review stars review stars   27th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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New Town Rope Access were absolutely brilliant! They repaired our downpipe on our tenement, cleared out the gutters and did general maintenance on the downpipes too. They were so efficient, professional, friendly and extremely reasonably priced too. Their email and phone communication was also very good. I would highly recommended Matt and his team for any work you might need doing on your building.
review stars review stars review stars review stars review stars   26th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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NTRA were quick to respond my enquiry and provided a comprehensive quote which detailed different potential costs for work that may be needed upon closer inspection (we had leaking gutters which showed after the first heavy rain of winter).
They arrived on time and followed all current government guidance minimising contact with ourselves. Upon inspecting our gutters, it turned out the amount of work to do was less than initially thought. They carried it out efficiently and the invoiced cost ended up being less than the original quote.
I’d highly recommend NTRA. A friendly, reliable and good value service
review stars review stars review stars review stars review stars   17th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Gutter repair on an area that is difficult to access. Work was first rate. Team explained what they doing throughout the job and very thorough. Happy customer.
review stars review stars review stars review stars review stars   12th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I used New Town Ropes for gutter cleaning, roof slate replacement and down pipe replacement/repair. Matt and his team are first class - really friendly and professional. From obtaining a prompt quote to completing the works, everything was great. They updated me with progress and took photos of the completed work. Highly recommend.
review stars review stars review stars review stars review stars   4th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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work on gutter with rope access from the roof .
very efficient and professional team and nice people too .
review stars review stars review stars review stars review stars   10th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great service! Quick to visit and provide quote. Quote was incredibly reasonable and a great company to deal with. Work was done promptly and to a very high standard. Would have no hesitation whatsoever in using them again or recommending to others.

Review Image 1 for New Town Rope Access Ltd by Jim Mack 
review stars review stars review stars review stars review stars   23rd October 2020
Value of Products/Services or Work Performed: £1 - £1000
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New Town Rope Access came to replace a cracked downpipe. They provided a very reasonable quote, and fully explained how the work would be carried out. The men were very helpful and professional. The great thing was that without the need for scaffolding the work was completed within a day. I would certainly highly recommend this company,

review stars review stars review stars review stars review stars   21st October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Open, honest and friendly service.
Provided a fully itemised quote and talked through all of the work ahead of time.
Kept up to date as to when work would take place (shifting of dates due to weather)
Work done promptly and to a very high standard.
Everything cleared up and talked through work carried out at the end of the day.
Would definitely recommend
review stars review stars review stars review stars review stars   19th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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We used New town Rope access as a friend recommended them.
The quality of the work is great. Matt and the team were friendly and helpful, going the extra mile to ensure everything done as I wanted.
The communication from start to finish was great and they turned up when they said they would. They repaired and painted some dormer windows but without being asked repaired some leaks on roof and cleaned gutters. I have no hesitation in recommending them.
review stars review stars review stars review stars review stars   16th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Just had a job completed by New Town Rope Access on the damaged gutters at my tenement building in Leith, the guys did a great job, left the place tidy, saved us a fortune as we didn’t require expensive scaffolding and all the disruption that that involves, having been messed about with various contractors who failed to show up, pleased to find Matt was very helpful and business like from start to finish.
review stars review stars review stars review stars review stars   13th October 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I had pointing work, chimney and roof repairs and full exterior painting of my windows completed by Matt and his team.
Matt is an excellent communicator both before and during the work. He turns up when he says, on time and keeps you up to date with progess and photos throughout the job.
My next door neighbour had roof repairs at the same time as me. Matt and his team completed the roof work in a day and were cleared up and gone. My neighbours scaffolding remained in place for 2 weeks after their repairs. Rope access is definitely the way to go.
review stars review stars review stars review stars review stars   12th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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We used NTRA to access, assess and quote for a guttering fix that needed sorted for a common stair in Marchmont. The service was prompt and professional, and fixed the problem for a fraction of the price of getting scaffolding or a cherry picker. Would have no problem in recommending, thanks!
review stars review stars review stars review stars review stars   27th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Matt and his team cleaned, painted and overhauled our gutters. It was done with great efficiency, quality and with great service. We would highly recommend them to anyone who need their gutters done and to use rope access.
review stars review stars review stars review stars review stars   15th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Sky light repairs, Pointing repairs, gutter cleaning, slate repairs and vegetation removal.

Excellent service at a reasonable cost.
review stars review stars review stars review stars review stars   14th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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We required repairs to our communal roof on our building
I was informed certain works were not required and the invoice reduced.

review stars review stars review stars review stars review stars   6th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
New Town Rope Access cleaned the gutters at my flat in Leith. They were very polite & professional, getting the work done in good time. The quote was very reasonable too. I would definitely recommend Matt & his team.