In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Lumen Electrical Services Ltd

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 4.9 out of 5 based on 357 reviews and feedback.
Trusted Trader member since 2016.

Lumen Electrical Services Ltd
15 Calton Road
Edinburgh
EH8 8DL
0131 460 9699

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Business Information

Lumen is your reliable partner for domestic and commercial electrical needs, committed to professionalism and high standards. Customer satisfaction is our core focus, driving our passion for excellence and innovation. With clear communication, accountability, and trust, we ensure seamless and transparent electrical solutions.

Choose Lumen for dependable, top-quality services, backed by a 12-month guarantee. As your local electrical ally in Edinburgh, we're here to promptly address your needs.

Illuminate your path with Lumen—contact us today for trustworthy and professionally executed electrical solutions.

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Reviews and Feedback

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4.9 out of 5 based on 357 reviews.
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review stars review stars review stars review stars review stars   6th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Used Lumen Electrical to check and replace a water damaged ceiling light. Excellent service. Connor arrived on time and efficiently carried out the work. I would highly recommend Lumen Electrical.
review stars review stars review stars review stars review stars   11th February 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Various work done- installation of new sockets at various sites, new kitchen LED lights, fix of a longstanding issue with bedroom ceiling light etc. Both electricians undertaking the work were friendly, helpful and efficient. They arrived on time and the whole process of organising the job was seamless and very efficient. Delighted all round and I wouldn't hesitate to contact the team at Lumen again for any future electrical work. Thanks again.
review stars review stars review stars review stars review stars   29th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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Really friendly and good service. After having a really bad experience with a previous electrician dealing with these guys had restored my faith in good tradespeople. Thank you.
review stars review stars review stars review stars review stars   20th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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I have used this firm twice recently and have nothing but praise for them. From the initial call when a polite and friendly person answered all my questions to making a time for an appointment. Craig arrived on time and resurrected all the lamps that weren't working plus temporarily getting some of the bathroom lights working. He returned a few weeks later to put in new fittings in the bathroom. I am an older person with limited eye sight and it has been wonderful to find a firm who are personable and do what they say they are going to do in good time. Thank you Alan, Andrew and Craig! I recommend Lumen 100%.
review stars review stars review stars review stars review stars   9th August 2023
Value of Products/Services or Work Performed: £1 - £1000
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Lumen Electrical recently provided power to my shed, with a separate consumer box, light and mains sockets inside and outside the shed. Jordan from Lumen did the work to a very high standard and he was professional and polite through and through. Jordan quickly informed me of an issue with there being no spare RCD circuit for connecting to my main consumer box in the house. However he quickly provided a solution to the issue by rewiring an underused circuit, thereby freeing up an RCD, which he then upgraded in order to provide the correct maximum current going to the shed.

Lumen provided a very competitive quote for the works.

It is great to find an honest reliable contractor such as Lumen when sadly these seem to be few and far between these days. I highly recommend Lumen Electrical based on the work they provided me.

Lumen would be first on my list for any future electrical work I may need done

review stars review stars review stars review stars review stars   24th May 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Had smoke and heat alarms installed. Sockets checked and repaired. Had some problem with a movement sensor on a light fitting which was resolved satisfactorily. Other general work carried out. Excellent service and would use again.
review stars review stars review stars review stars review stars   13th February 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Consumer unit replaced and new wiring for a cooker. Highly recommended. Very easy to organise work and communicate with company. Staff were punctual, pleasant and work was carried out to a high standard. Would not hesitate to recommend.
review stars review stars review stars review stars review stars   2nd February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Had a new consumer unit fitted as well as a previous job done in December.
Would definitely use again , and really pleased with quality of work and professionalism of the company.
Thank you.
review stars review stars review stars review stars review stars   19th December 2022
Value of Products/Services or Work Performed: £1001 - £5000
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I used this company twice with great satisfaction. In my address book for any future electrical work, wouldn't consider using anyone else. From initial phone call to end of jobs, totally happy with work.
review stars review stars review stars review stars review stars   16th November 2022
Value of Products/Services or Work Performed: £1 - £1000
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Great service. Electrician was really professional and friendly. Told me exactly what work needed done and talked me through things once he was finished. Arrived when he said he would and left no mess at all. Would definitely recommend this company.
review stars review stars review stars review stars review stars   24th July 2022
Value of Products/Services or Work Performed: £1 - £1000
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I engaged Lumen to replace all my smoke/heat alarms, as per current legislation, which included installation of an additional alarm in a new required location. When Jordan the electrician did the initial assessment, he identified that my current consumer unit (some 20 years old and installed before my tenure in the house) did not have the required RCD protection built-in. The work, including installation of a new consumer unit was completed in early May to my total satisfaction. I particularly commend Lumen for the following: responsiveness to communication (quote came within 24 hours and installation date quickly followed acceptance); transparent itemised quotations; experienced, qualified and speedy execution of work. I commend also Jordan the electrician, who undertook my work, for his clear and patient communication in explaining things I was not familiar with. it is possible you may find cheaper quotes elsewhere, but I prefer to have confidence in the quality of work and competence of those doing it. Lumen deliver that and I will be using them again later in the year.
review stars review stars review stars review stars review stars   6th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Quick response to requests for quotes, punctual, friendly staff, and, most importantly, excellent quality workmanship.

review stars review stars review stars review stars review stars   30th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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My sister and I replaced our smoke, heat and carbon monoxide alarms (which had reached their expiry date) and installed a smoke alarm in our sitting room, in accordance with the new government regulations. Both Andrew and his colleagues who carried out the work on the arranged date were friendly, professional and efficient and everything was left in an immaculate condition.

review stars review stars review stars review stars review stars   27th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had the extractor fan in our bathroom replaced. Lumen were professional, punctual and well informed - they patiently talked me though the options and their recommendations for the replacement fan. Super grateful! Thanks so much :)
review stars review stars review stars review stars review stars   26th May 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We had our fusebox upgraded and wiring organised, we also had lights fixtures changed and upgraded as well as new switches, sockets relocated and new sockets installed.

Standard of work was great, the workers were respectful, friendly and professional.

If I’m being picky my advise would be to improve their filling skills!

Otherwise, can’t fault them. Would definitely get them in again if we need anymore electrics done and would recommend to everyone!

Review Image 1 for Lumen Electrical Services Ltd by Manon Booth Review Image 2 for Lumen Electrical Services Ltd by Manon Booth 
review stars review stars review stars review stars review stars   26th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Had a new induction hob installed. Everything from providing a quote to getting the job done was quick and efficient - they weren't fussy about it being a small job or not worth their time. Really happy and would definitely use them again
review stars review stars review stars review stars review stars   26th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Electrician removed my old fuse box and replaced it with consumer unit.

He was very efficient.

review stars review stars review stars review stars review stars   26th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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I had a new fuse box and wall sockets installed along with some old wiring/electric meter removed the first time I used Lumen. They did which a great job, I had them come back to install some ceiling lights and remove wall lights from my lounge. I have been completely satisfied with the work they have done. I received constant communication of who and when they’d arrive. The electrician arrived on time, kept me informed and left my house with no mess. I would highly recommend Lumen. They are well priced, professional, reliable and friendly. What more could you ask for?

Review Image 1 for Lumen Electrical Services Ltd by Kay Review Image 2 for Lumen Electrical Services Ltd by Kay Review Image 3 for Lumen Electrical Services Ltd by Kay Review Image 4 for Lumen Electrical Services Ltd by Kay 
review stars review stars review stars review stars review stars   25th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Replacing stairlights. Got in touch very quickly and arranged a time for the work to be carried out. Very reliable and I know that that the job would be done satisfactorily.
review stars review stars review stars review stars review stars   25th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Upgrade bathroom and kitchen ceiling lighting.
Electrician was helpful, tidy and I would not hesitate to call on the Services of Lumen Electrical in the future. Value for money too.

review stars review stars review stars review stars review stars   25th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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excellent tradesmen
review stars review stars review stars review stars review stars   25th May 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We were delighted with the work carried out by Lumen Electrical Services.
This was the second time we have used this company. They arrived promptly as arranged and went through all the proposed work in detail prior to starting. All our questions were addressed with knowledge and efficiency.
Once the job was completed, Andrew contacted us to confirm that we were happy with the workmanship before we received his account.
As a company they are a pleasure to deal with and we would certainly recommend their services.
review stars review stars review stars review stars review stars   25th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Repair to quite old storage heaters that were not working.
Excellent professional service, very polite and kept me up to date of their time of arrival. Would highly recommend.

review stars review stars review stars review stars review stars   24th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Emergency repair to electric shower. Arrived within 3 hours. Very helpful and polite and work was to a very high standard.
Will use again.
review stars review stars review stars review stars review stars   23rd May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Old smoke alarm removed and new interlinked smoke alarms and heat alarm fitted. EICR carried out. A few other small queries looked at with a view to quoting for them. Prompt and helpful response to my initial enquiry.

review stars review stars review stars review stars review stars   17th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had a LED ceiling pendant light whose cables needed shortened and dimmer switch installed. Lumen responded quickly to our request for a quote, arranged a date and time to do the work within a few days of this, arrived on time and were polite and professional. We are very satisfied customers who would have no hesitation in recommending them.

review stars review stars review stars review stars review stars   14th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Provided fixes to electrical issues and installing new heater. Connor was very helpful and communicated what was needed and along with apprentice Jack worked to a high standard - cleaning up as they went along.

We will definitely be usingthem for the additional works needed and would highly recommend for service, safety and value.
review stars review stars review stars review stars review stars   15th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fire alarms fitted. Friendly and prompt in communication and service. I have used this trader before and I would definitely use again.
review stars review stars review stars review stars   10th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Exceptionally kind and prompt with the electrical work but spent +1hrs trying to fix something non electrical. If they had pointed it out to me I would have told them to leave it but instead I was stuck with quite an expensive bill for the extra time. Otherwise lovely lads.

review stars review stars review stars review stars review stars   7th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Power supply was renewed to sitting room light & single socket converted to double socket.
The first job was complex but Craig persevered until the problem was resolved.

This was the second time I had used Lumen and would have no hesitation in recommending to others.

Professional, skilled electricians, reliable and courteous.
I cannot fault Lumen’s customer service.
review stars review stars review stars review stars review stars   5th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Efficient friendly and helpful

review stars review stars review stars review stars review stars   27th January 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Lumen upgraded our outside lighting after we moved house. Andrew's initial site visit was helpful and he had some useful ideas. The job was done with cheerful efficiency on the day agreed and we are very happy with the finished result.

review stars review stars review stars review stars review stars   25th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Lumen to get my new smoke alarms installed. I have also used them previously when I had a problem with my kitchen lights that two other electricians couldn't fix - Craig identified the issue straight away and fixed it for me. The office are always very quick to respond and book you in, and Craig the electrician is very friendly, punctual, and does a super job. Booking and invoicing was always swift and straightforward. Highly recommended - I wouldn't use any other electrician.
review stars review stars review stars review stars review stars   17th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Smoke detectors etc supplied and fitted to comply with new legislation. Good advice given and job very promptly done. Electrician was polite and efficient and explained clearly how wireless system worked. We have used Lumen Electrical in the past and would recommend.
review stars review stars review stars review stars review stars   10th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Lumen Electrical swapped out our old electric oven for a new one, including installing new sockets and some wiring. All done efficiently and courtesy. Arrived on time, and bill charged was the amount quoted, no hidden surprises.
review stars review stars review stars review stars review stars   11th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent work carried out for light fittings in kitchen. Andrew turned up when he said he would and was tidy, efficient and safe. More recently I asked Andrew to replace my smoke alarms with interlinked ones. Rather than accept the job and charge me, Alan suggested the alarms may already be interlinked and explained how I would check. This proved to be the case, saving me several hundred pounds - thanks to Andrew's knowledge and honesty.
review stars review stars review stars review stars review stars   6th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Needed an additional socket installed in kitchen and an exterior light replaced. Andrew was excellent in communicating with me, providing a quote promptly and arranging a suitable appointment to have the work done.
The electrician who attended was punctual, friendly and professional. The work was carried out to a high standard and there was no mess to tidy up afterwards! Thank you Conor for your workmanship.
A reliable and trustworthy business. I will definitely be using Lumen Electrical Services again and recommending them to others.
review stars review stars review stars review stars review stars   1st October 2021
Value of Products/Services or Work Performed: £1 - £1000
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installation of smoke and heat alarms to comply with the new regulations.
excellent service , good explanation of how the new system worked, everything left clean and tidy
review stars review stars review stars review stars review stars   23rd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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3 jobs done including a new exterior security light and fixing the wiring of a defective bedroom light. Great comms from the firm and their electrician was knowledgeable, friendly and courteous. Highly recommend.
review stars review stars review stars review stars review stars   20th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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I have used Lumen several times now and will keep using & recommending. They are professional, reasonably priced, reliable and good to deal with. Everything you could want and it's very reassuring when you find a firm that ticks all these boxes!
review stars review stars review stars review stars review stars   15th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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We had a couple of small jobs needing to be done - replacing an extractor fan and fixing a light fitting - and had waited in vain for a response from a previous electrician we had used. We contacted Lumen Electrical Services by email and had a very prompt response, followed by a quote for the work from Andrew. A date was arranged and the electrician - Jordan - turned up promptly and did both jobs quickly and efficiently. A courtesy call from Andrew followed later that day. We were very impressed with the customer service from Lumens and would certainly use them again and recommend them to others.
review stars review stars review stars review stars review stars   31st August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Andrew has been out a couple of times - initially to assess light fixtures when we bought a property and then to install and repair various issues with lighting, inside and outside. He's polite, punctual and we are very happy with all the work he has done for us.
review stars review stars review stars review stars review stars   23rd August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We have used Lumen twice over the past year and received excellent service on both occasions. Andrew was professional, helpful, on time and great value, and his communication was swift and helpful. We felt full confidence in his work, especially after a less-than-good experience with a different electrician. He listened to what we wanted, gave helpful advice and did the job well.

We first used Andrew to do some general small jobs in our flat (fit a light, cap off an old plug and repair our communal landing light) and then again when our communal tenement stair lights completely failed. Andrew had advised on his first visit while repairing our landing light that the stair lighting system was extremely old and would likely fail at some point. He was proved right just a few months later and I had no hesitation in recommending him to the rest of the tenement tenants to do the work of a full rewire, replacement lights and timing system. The quote was reasonable and the work was completed on time without mess or fuss. The lights now work better than before, with the added advantage of having guaranteed emergency lighting in the event of a power cut, which we did not have before. Andrew recommended these type of lights and it provides peace of mind for the future. I will certainly use Andrew's services again and recommend him without hesitation.
review stars review stars review stars review stars review stars   11th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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So pleased with the service from Lumen Electrical. Andrew answered all of my questions on the phone and provided an alternative plan to suit my needs.

Communication was excellent throughout. He was polite, friendly and efficient on the day - even hoovering up at the end!

So refreshing to find such a helpful company. Would highly recommend.
review stars review stars review stars review stars review stars   22nd July 2021
Value of Products/Services or Work Performed: £1 - £1000
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I was happy that they confirmed they would take the job on in leith area and they followed up with reminders and called before the appointment. Quote and length of the job was delivered as promised. Super professional and friendly. Really pleased that they were reliable, would use again and recommend.

review stars review stars   21st July 2021
Value of Products/Services or Work Performed: £1 - £1000
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We contracted Lumen electrical to change three lights in our flat. We supplied pictures and details of the jobs that needed carried and we agreed to an hourly rate. The electrician arrived on time, was polite and clearly willing to help. However, out of the three jobs he was only able to do one - a simple change of a ceiling light and two similar jobs could not be completed as the right equipment was not available at the time (a stairs ladder was needed for one of the lights and the other light was completely broken so needed to be ordered). Once the first light was changed in literally 10 minutes the rest of the time was spent troubleshooting, talking to the manager over the phone and then we were informed right equipment is not available and would need to come another time to complete the two additional jobs.We were quoted a price that covered 1.5 hours and indeed the electrician stayed 1.5 h in the flat. We have querried the invoice with the company and we were politely told that since the electrician spent 1.5 h hours in the flat we should pay for the whole time. They agreed to give a discount only if we were going ahead with carrying further work and replacing some things that are not broken, the additional quote being 8 times higher than the first one. My question is: if you go to the mechanic to have the car fixed, explain what needs replacing, leave it there for 1.5 hours and then take it back still broken will you be happy to pay the full price you were initially quoted for?
Moderator Response
Thank you for taking the time to share your experience with us and for pointing out the hard work and excellent service carried out by our Electrician and his Apprentice. It was agreed in advance of this work being carried out that the work would be charged at an hourly rate, as you have pointed out our team were with you for 1.5 hours and an invoice for 1.5 hours was issued. As a gesture of goodwill I have offered to deduct this time from any future works which you have carried out by us, I'm sorry that this gesture didn't meet your expectations.

With kind regards,

Andrew, Lumen Electrical
review stars review stars review stars review stars review stars   15th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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Craig was on time, professional, knowledgable and genuine at the same time. He had to spend a lot of time figuring out the fuse box - it was a bit of an antique - and some other complications. He answered all my questions and explained how things worked to the level that I could understand.
Andrew was basically always very fast at responding. Initially a bit curt (I assume they get a lot of requests for a quote without follow up), once we looked at what needed to be done etc, he was very helpful.
The only hick-up, and I’m not sure who’s fault it was, was that somehow I had not given and they had not asked for my exact address. So had I not checked my email just before he was meant to come, I would have wasted their and my time waiting.
I had to give a rating for value of money but honestly, I have no idea.

Review Image 1 for Lumen Electrical Services Ltd by Lillian Review Image 2 for Lumen Electrical Services Ltd by Lillian 
review stars review stars review stars review stars review stars   14th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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This is by far the best electrical company we have used in our 22 years of trading. Their work is excellent and tidy and we were kept in the loop 100%. The electrician turned up on time and was very professional. We will only ever use this company in future, they have the eye for detail in customer service where so many other companies are a mile off the mark. Their 5-star rating clearly points out that they are doing everything right. Well done guys, keep it up! :-)
review stars review stars review stars review stars review stars   8th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fuse box changed and 2 new ceiling light fittings put up.
Lumen were fantastic from start to finish - from quick reply to initial query, questions answered & quote given (good value), timeframe of when they could do the work and the electrician who came out to do the work was wonderful. Really really happy with it all. Highly, genuinely, recommend.
I actually got their details in the first place by 3 people recommending them, all of whom had had work done by them.
review stars review stars review stars review stars review stars   7th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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Extractor fitted in bathroom and installation of security light outside door. Andrew was very patient with my many emails regarding work to be carried out. Organised roofer and electrician to coincide with work being carried out. Rab the roofer arrived when he said, very polite and helpful, also very tidy. Connor and Jack, electrician were also very polite, tidied up as they went along, took away all the packaging, left the house spotless once finished. Very happy with work carried out cannot fault any of the guys, would highly recommend them for electrical jobs. Well done guys.
review stars review stars review stars review stars review stars   6th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent, reliable and friendly electrician, would thoroughly recommend and will use again.
review stars review stars review stars review stars review stars   3rd July 2021
Value of Products/Services or Work Performed: £1 - £1000
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We were very happy with the service delivered by Lumen Electrical and Craig who carried out the work. Would definitely use again.

review stars review stars review stars review stars review stars   24th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Upgrade of household fuse box, new wall lights fitted, supply and fitting of brass electrical outlets and installation of USB outlets.
Work undertaken to a high standard. Professional and efficient service throughout.
review stars review stars review stars review stars review stars   10th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Used Lumen Electrical recently to upgrade my fuse box and replace storage heaters with electric radiators. Work was carried out to a high quality and in timely fashion, quick and helpful communication, and Andrew and Conor were both friendly and professional. I will be using them again if I need more electrical work done.
review stars review stars review stars review stars review stars   9th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very quick turnaround at a great price ... would highly recommend and will certainly use again
review stars review stars review stars review stars review stars   25th May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Top class service

review stars review stars review stars review stars review stars   25th May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Communication with Andrew was very professional from start to finish, he responded very promptly to original enquiry and sent clearly laid out breakdown of work involved and costs. Craig carried out the work very efficiently (installation of new fuse box and switches) and gave us helpful advice on our lighting. I would definitely use Lumen Electrical Services in the future.
review stars review stars review stars review stars review stars   24th May 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Lumen did a great job! They installed new mains powered smoke alarms, replaced the fuse box with a new one including surge protection, installed a new socket in the bedroom and new timers for my heating, and repaired several damaged fittings. They were very responsive by email when I was figuring out what work was needed. They turned up when they said they would, cleared up after themselves, and had no problem with observing social distancing and wearing masks while in my property. I highly recommend them.

review stars review stars review stars review stars review stars   17th May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Upgrading of fuse boxes. Excellent all round service from start to finish.
I highly recommend Lumen Electrical Services and will definitely use them again.
review stars review stars review stars review stars review stars   17th May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Lumen electrical ltd was recommended to us. I have used them for various jobs over a year, and feel now is the time to let others know about my experience with them. They have not returned to any work that been carried out by them, and all been to a good and satisfactory standard. Communications been excellent, and we were even notified if there is a slight delay, due to traffic. Andrew attended to our recent jobs himself and i found him very knowledgable, professional, polite, and did that extra bit, to make sure the job is done correctly and to a high standard. I will use Lumen again.
review stars review stars review stars review stars review stars   12th May 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I have used Lumen several times now. They have installed and relocated electric sockets, installed lights, run external electrics and linked to fuse box and other assorted work. I wouldn't hesitate to use them again and highly recommend.

review stars review stars review stars review stars review stars   9th May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Problem with spotlights in bedroom. Turned out only to be a simple issue with a dimmer switch however the job was dealt with very professionally from start to finish. Would highly recommend Lumen.
review stars review stars review stars review stars review stars   6th May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Plug socket blanked off and TV aerial moved along wall for installation of fire. Competitive quote. Good communication. Definitely use again.

review stars review stars review stars review stars review stars   3rd May 2021
Value of Products/Services or Work Performed: £1 - £1000
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My kitchen lights kept flickering and dying - I had two electricians who couldn't really solve the issue, then Craig came out and immediately worked out the problem. Really knowledgeable and helpful - thank you so much! Would definitely recommend Lumen, and I will be using them again if I need more electrical work done in future.

review stars review stars review stars review stars review stars   27th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Andrew has done a few jobs for us - fitting new sockets in a cupboard and running new circuits for our kitchen. He's always shown up when arranged, been polite and left the place looking tidy. He obviously takes pride in his work and likes things to look neat.

I've recommended Andrew to a few people now and certainly wouldn't hesitate to use him again in the future. Really nice guy to deal with.
review stars review stars review stars review stars review stars   22nd April 2021
Value of Products/Services or Work Performed: £1 - £1000
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They replaced three twin sockets and a light switch, as I had been hearing buzzing noises and was worried about loose wiring. Andrew, with whom I communicated, was very understanding of the situation and quickly arranged an appointment to have it looked at. Craig, who came to carry out the work, was professional and cordial and he did an excellent job.
Overall, I was very happy with their service and I will definitely be using it again.

review stars review stars review stars review stars review stars   9th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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They did a really good job updating all my fuseboards etc and rationalising the mess of electrical wiring. Very thorough and neat, and used common sense to get the job done efficiently and effectively. Would definitely use again.
review stars review stars review stars review stars review stars   5th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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We were getting our main circuit board replaced. From the first contact with the company right through to completion everything was easy & professional. Would highly recommend.

review stars review stars review stars review stars review stars   30th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from booking the appointment all the way to getting the work done. Punctual, polite, great work and then a thorough clean up and finish. Would recommend and would use again.
review stars review stars review stars review stars review stars   22nd March 2021
Value of Products/Services or Work Performed: £1 - £1000
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We’ve had Lumen do various pieces of work, from changing circuit boards, re wiring switches and disconnecting outbuildings. It’s all been done to an exceptionally high standard by a very friendly team. I wouldn’t hesitate to recommend Lumen.
review stars review stars review stars review stars review stars   20th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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After a fuse blew in my flat, all the electricity cut out and my fridge/freezer, oven and all the power sockets switched off. I called Lumen Electrical Services and they talked me through how to sort the problem myself. It was so simple! I had panicked and they were so lovely and held on the phone call until the electricity was back on again. I'll be keeping their number on standby for the next time I need to call an electrician.
review stars review stars review stars review stars review stars   15th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Andrew was very quick to reply to my enquiry for installing smoke alarms and carbon monoxide detectors. Andrew explained what was required with the new legislation over the phone and a date was given for the work to be carried out. Conor arrived early and was friendly, professional and knowledgable. The work was carried out efficiently and I received a phone call later from Andrew to check I was happy with the work.I would definitely choose Lumen if I require any further electrical work in the future.
review stars review stars review stars review stars review stars   8th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Lumen Electrical provide an excellent service. Andrew always responds quickly to initial enquiries and you get a date for the work in good time. They always turn up when they say they will - Conor is really pleasant and leaves the place very tidy. Andrew is really good at discussing with you what you need, giving sensible advice and finding the best solution to your electrical problems.

review stars review stars review stars review stars review stars   4th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Lumen installed a bathroom mirror for me. The electrician was punctual, described the work that he was going to carry out - including explaining an essential change to what I had initially described - carried out the work efficiently and left the bathroom in a clean and tidy state. A friendly, efficient and professional service that I would sincerely recommend.
review stars review stars review stars review stars review stars   3rd March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Replacing light switches and ceiling light. Our new “go to” electrical company who supplied a very professional service from initial communication to completion by a very helpful and friendly electrician.

review stars review stars review stars review stars review stars   18th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very efficient and clean.Will use their service again if needed.
review stars review stars review stars review stars review stars   25th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very straight-forward, good communication with Andrew and Connor, and the job got done so I'm very happy and will definitely call them again in future.

review stars review stars review stars review stars review stars   20th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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First class service!
I had some emergency repairs done and am very pleased with the work. It was completed quickly, to a high standard, and for a good price. I have used this company a few times and will continue to do so. Very pleased, thank you! :)
review stars review stars review stars review stars review stars   15th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Andrew carried out an EICR assessment for me along with some work to bring the electrical system up to standard. All of the work was done promptly and was of a very high quality. I'm grateful to Andrew for doing this despite being very busy at the time. Highly recommended.
review stars review stars review stars review stars   12th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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During an emergency within our nursing home they were able to come out and assist within a short space of time. Would definitely use them again.
review stars review stars review stars review stars review stars   9th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Lumen to change the fan in our bathroom. Andrew responded to my text within minutes and sent someone the next day. Conor arrived on time and finished the job very efficiently. He adhered to the COVID rules. I highly recommend Andrew and his team.
review stars review stars review stars review stars review stars   8th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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I needed some work done urgently, called on the Wednesday, answered straight away and work was competed by the following day, excellent service. Price comparable with other quotes I received so thoroughly recommend this company.
review stars review stars review stars review stars review stars   19th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Really impressed by Lumen. Andrew was quick to respond to my initial enquiry with costs and a suggested date for the work. I had email confirmation of the date and time that the work was booked and who was going to do it, and a reminder a couple of days prior to the work being done. Conor was excellent: he arrived on time, was very professional, and completed all the work (new light fittings) swiftly and efficiently. I was so impressed I have already recommended Lumen to friends and will be using them again in the future. Thank you, Lumen!
review stars review stars review stars review stars review stars   11th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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The big light in our bedroom stopped working, despite trying numerous new bulbs. I filled in an online enquiry form, Andrew replied extremely quickly and we had an email exchange to determine what was required. An appointment was made and Conor arrived (wearing a face mask) 20mins earlier than expected, although that wasn't a problem. He quickly ascertained that the fault lay with the dimmer switch (a wire had come loose) and swapped it for a simple on/off switch, as I had requested. It only took 10mins. Conor was extremely friendly and professional, a real credit to the company. I would have no hesitation in recommending Lumen Electrical Services.
review stars review stars review stars review stars review stars   3rd December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Quick, efficient, explained the work in a clear manner to me. Felt covid-secure as well. Andrew is lovely!
review stars review stars review stars review stars review stars   30th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Shower pullcord replaced. They managed to find a date & time that fitted with my work. Helpful, responsive service.
Would definitely choose Lumen again!

review stars review stars review stars review stars review stars   28th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Kitchen cupboard lights back working again with a more up to date system. Work required at short notice which Andrew was able to accommodate. Very pleased with service. Happy with the completed job done very professionally. Andrew was very polite.
review stars review stars review stars review stars review stars   27th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We were so pleased with our experience and the quality of the work carried out by Lumen Electrical Services Ltd. This was to initially carry out a condition report (EICR) and then to decommission the old electrical circuits and then to do a new full installation.
They provided detailed estimates, communicated regularly and carried out the agreed works professionally as well as when advised. We would definitely use them again and highly recommend them.
review stars review stars review stars review stars review stars   26th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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New alarms and carbon monoxide detectors installed to meet requirements of new legislation and a new light fitting installed.
Impressed with efficiency of Lumen Electrical in getting a quote out quickly and online booking confirmation. Electrician was friendly and knowledgeable about the new rules and undertook the work well and in a short space of time.
review stars review stars review stars review stars review stars   25th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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I have used Lumen Electrical Services on a number of occasions, electrical work, removing/light installation and more recently upgrading our smoke/CO2/Heat alarms and have been very impressed with their services. Helpful advice from the outset, reasonable pricing and expert installation. I would highly recommend.

review stars review stars review stars review stars review stars   25th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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A well known retailer refused to install my cooker. Andrew tested my earth loopback and confirmed that it was fine. He then installed the cooker. Very quick and tidy work.
review stars review stars review stars review stars review stars   17th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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We used Lumen Electrical to perform some safety-changes in my mother-in-law's flat as she is now suffering from dementia.
The cooker and hob were cleverly isolated so that they could not be used and a security cover was installed over one of the double sockets.
Craig was excellent, efficient and very sensitive to the situation.
I certainly wouldn't hesitate to use Lumen again in the future.
review stars review stars review stars review stars review stars   13th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Needed to sort out the electric underfloor heating. The guys understood via email that the problem could have been with the thermostat and fixed the problem. The engineer that came over, Craig, was kind and professional and stayed also a bit longer to make sure everything was working fine. Thanks!
review stars review stars review stars review stars review stars   12th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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We were very happy as they did exactly what I wanted and also gave good advice and different options to achieve the result we wanted.
They were on time, polite and socially distanced.
Would highly recommend them for quality work that you feel is safe and expertly done.
review stars review stars review stars review stars review stars   9th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had sauna stove replaced in my flat. Made inquiry which for i got very quick reply, then organized the date for swap. Very quick to get worker to come and replace broken one + remove any working elements which was great bonus! Even better that was able to help with couple unrelated issues which were completed.
review stars review stars review stars review stars review stars   6th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Andrew from Lumen fit me into his schedule quickly, came promptly and worked quickly. He explained what he was doing and also took the time to take me through some details of other electricals in my flat as I had recently moved in. He was friendly and helpful. I will definitely be contacting them again if I have any other electrical issues.
review stars review stars review stars review stars review stars   6th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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I have used Lumen Electrical Services for stair lighting repairs a few times. They have always carried out repairs quickly and efficiently.

review stars review stars review stars review stars review stars   5th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Upgrade of kitchen lights. Very good

review stars review stars review stars review stars review stars   30th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Repair of tenement stair lighting. Good price and fast response time.
review stars review stars review stars review stars review stars   27th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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We required some electrical work and repairs at our home. Andrew from Lumen Electrical Services Limited was very attentive, supplied detailed quotes and arrived on time to carry out the required work and repairs. We are happy with the completed work. We will definitely use Lumen again and we will strongly recommend Lumen to family and friends.

review stars review stars review stars review stars review stars   27th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very satisfied with all aspects of engaging Lumen to install an electric towel rail in my bathroom. From initial contact to follow-up emails; Andrew was quick to respond and keep me up-to-date with answers to my numerous queries. On the installation date, he kept me informed of when to expect him and he was punctual, polite, and proficient. I discussed future work and will definitely be happy to recommend his work to anyone looking for a good electrician.

Review Image 1 for Lumen Electrical Services Ltd by Clair Taylor Review Image 2 for Lumen Electrical Services Ltd by Clair Taylor 
review stars review stars review stars review stars review stars   24th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Superb service for stair light bulb replacement - highly recommended

Review Image 1 for Lumen Electrical Services Ltd by Steven Shorrock 
review stars review stars review stars review stars review stars   20th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had acquired a weighty lightshade for fitting in my principal room with the inevitable high ceiling.

Andrew did an excellent job with no impairment to the ceiling and no collateral damage. All very tidy.

Thank you for your help.

review stars review stars review stars review stars review stars   20th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Andrew at Lumen installed new kitchen lighting for me (both under-cupboard LEDs and ceiling pendants), plus installed a new double plug socket in a cupboard and rewired an existing light switch. He prepared a detailed estimate for me and offered a range of appointment times. His work was well priced and meticulously carried out. He spent a long time to get the details and finish just right, and even vacuumed up afterwards! Any questions I had were answered and queries followed up very quickly. I would highly recommend his services for any job, big or small.
review stars review stars review stars review stars review stars   15th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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We got a quote from Andrew for a small job, we struggled to get an electrician willing to take this on, we were happy with the quote so went ahead.
Andrew turned up when he said he would, carried out the work professionally, done an excellent job, cleaned up the little mess he made.
We have kept his name and number for any future work we require, would highly recommend him.

review stars review stars review stars review stars review stars   9th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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We are so glad we found such a professional and reliable company. After a number of bad experiences with tradesmen and their quality of work, we were blown away with the punctual and professional work that was carried out by Lumen. Craig was very friendly, very knowledgeable, explained everything clearly and gave great advice. Andrew honoured a quote which was over a year old and an extra problem was included which was highly appreciated. We will be booking in extra work with this company as soon as we can and would recommend to anyone who is looking for a job done to a high quality standard. Thank again Lumen!

review stars review stars review stars review stars review stars   8th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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It's the 2nd time I've used Lumen. I like that I can email and Andrew gets back to me in a timely manner and his guys turn up when they're meant to! Efficiently sends invoice the same day so I can pay promptly. Craig arrived this time with his mask and was socially distant. Had the job done in good time, too. Always pleasant to deal with.
review stars review stars review stars review stars review stars   7th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had a broken light fitting. Andrew replied very quickly and came when he said he would, which was great. He managed to come around my complicated work hours which was really appreciated! I would highly recommend, no mess left and very efficient.

review stars review stars review stars review stars review stars   14th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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New hob installed. Works well and looks great. Overall very happy!

review stars review stars review stars review stars review stars   10th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent.

review stars review stars review stars review stars review stars   5th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent. Very prompt, thoughtful and courteous service. Will definitely use again for any electrical repairs/installations.

review stars review stars review stars review stars review stars   2nd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Lumen installed our Nest Hello doorbell for us after we had had the work turned down by other electricians.

They were friendly and helpful, arrived on time, the installation was very good and everything tidied up afterwards. They were also able to give assistance with adding the WiFi doorbell onto our home network.

We will definitely use them again and would recommend them to others.
review stars review stars review stars review stars review stars   1st September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Quick response and arrived on time!
We were very happy with workmanship and cost!
Will use again and will tell friends and family.
review stars review stars review stars review stars review stars   1st September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Professional from start to finish!

We contacted Lumen Electrical Services after having been let down by another electrican. Andrew provided us with a detailed estimate and was able to attend to the job quickly. The job turned out to be more complicated than originally thought, but Andrew explained each step and proposed workable alternatives when the original plan wasn’t going to work. Extremely high level of workman ship on the entirety of the job and Andrew and Craig were meticulous in tidying up after completing the job.

Hugely impressed and happy with the works and would highly recommend; we will definitely be using Lumen Electrical Services for any future electrical work.
review stars review stars review stars review stars review stars   31st August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very happy with the service and quality of work.
Craig did a great job installing an electrical connection for my kiln. Will definitely use again!
review stars review stars review stars review stars review stars   27th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Developing an electrical issue during the COVID-19 Lockdown adds a new set of concerns to the problem, but Lumen Electrical dealt with all of these quickly and professionally. After calling in the morning, Andrew was able to arrange to come out on the afternoon of the same day, and he fixed the problems with our shower in 45 minutes. He was very pleasant and knowledgeable, and he worked quickly and professionally to a high standard, taking the time to ensure that he left no mess when he was finished. He remained masked and gloved throughout the repair, and practised safe distancing the entire time he was in our home.

If you've been putting off an electrical repair due to worries about COVID-19, I'd advise you to consider Lumen Electrical. They were excellent, and we'll be using them again in the future if we need anything else repaired or installed.
review stars review stars review stars review stars review stars   27th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Huge thanks to Andrew for fixing our light switch! He picked up our small job really quickly and was helpful, friendly, efficient, punctual, tidy and approached the job with no fuss.
review stars review stars review stars review stars review stars   26th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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I highly recommend Lumen Electrical Services. Having used them to sort our communal stair lighting, I turned to them to carry out a number of jobs in my flat. Both Andrew and Craig are very professional, knowledgeable and helpful. I'm delighted with the work and shall definitely use them again.
review stars review stars review stars review stars review stars   26th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had new switches installed in our kiosk.
Very efficient work. Super friendly service.
review stars review stars review stars review stars review stars   19th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Exceptional service, both Andrew & Craig were extremely professional and friendly. The job was completed to my full satisfaction, wish all tradesmen were are perfect as Lumen Electrical Services are.
review stars review stars review stars review stars review stars   18th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Although it was just a small job to replace a wall switch, Andrew responded quickly to the initial enquiry and managed to schedule the work at a time that suited us. He was very polite and professional and carried out the work quickly and to a very high standard.

review stars review stars review stars review stars review stars   15th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had a new extractor fan and new led down lighters fitted in two bathrooms.

Andrew came and quoted for the work and when we decided to go ahead he sent one of his work men Craig to do the work. Craig did a great job. Neat and fast and no issues at all with the work done.
review stars review stars review stars review stars review stars   12th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Lumen carried out a number of jobs for us including removing and installing light fittings and mains sockets. They were very professional, personable and completed the work promptly.

review stars review stars review stars review stars review stars   7th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Really quick at responding, no hassle at all in getting the service organised and really reasonably priced! We had an outdoor light fitted
review stars review stars review stars review stars review stars   4th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Trustworthy, knowledgeable and high standard of work. Would recommend. Safety precautions/guidelines adhered to without question.
Very happy with his work and will use him again. Thank you
review stars review stars review stars review stars review stars   4th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Lumen have carried out several key jobs around the house, ranging from installations to urgent repairs. Andrew has put in new overhead lights, installed an intercom, a new thermostat, lighting systems in both bedrooms and bedroom wardrobes, and on the latest occasion, painstakingly detected and replaced a tricky failed fuse in a range cooker.
He offers expertise combined with method and efficiency and, in addition, a flair for determined problem solving whenever a solution isn't straightforward. Throw in the cheerful dependability shown on every visit, and that's why my recommendation is unhesitating!

review stars review stars review stars review stars review stars   29th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Andrew responded very quickly to my initial query and communicated regularly in the lead up to carrying out the work. He worked efficiently and tidied up all areas once the jobs were completed. I would definitely use Andrew again and would have no hesitation in recommending him.
review stars review stars review stars review stars review stars   18th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Work undertaken was the replacement of kitchen lights following water coming in from the flat above and the installation of a fuse box. Andrew was very helpful and courteous. Work was completed to high professional standard and was fairly priced. I didn't know anything about Lumen Electrical Services prior to contacting Andrew but I'm so glad I did so. I was very impressed by the service and highly recommend their work.

review stars review stars review stars review stars review stars   17th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Andrew arranged to replace a cooker hood and carry out portable appliance testing.
Communication was excellent throughout and the work was carried out at the agreed time.
Very happy with the service and would certainly use again. Reliable and trustworthy.
review stars review stars review stars review stars review stars   2nd July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of light switch back box. Andrew arrived on time, did a thorough job & tidied up afterwards. Would make use of his services again.

review stars review stars review stars review stars review stars   1st July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Andrew came in to install 3 new power sockets around the flat. He managed to come in to do the work a day after I phoned, very quick, tidy and was lovely too! Would definitely recommend and use Andrew again. :)
review stars review stars review stars review stars review stars   25th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Urgent request during covid lockdown as no power in kitchen. Service excellent and no mess left. Used again the following week to instal an outside light. Again great job, completed quickly, no mess. Lovely guy and would highly recommend.
Thanks again . Linda
review stars review stars review stars review stars review stars   23rd June 2020
Value of Products/Services or Work Performed: £1 - £1000
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We've had various jobs done by Lumen from small one-off jobs to jobs where they've been in our property for 2-3 days. Every single time, it's been a joy to work with them. They're not just brilliant at what they do, but they're lovely people too.

review stars review stars review stars review stars review stars   13th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Andrew is professional and reliable. He gave me all the knowledge of what and why I needed things done. He installed a new fusebox and smoke alarms and sockets for me, adhering to industry standards, while also adhering to the COVID guidelines.

His aftercare was great, the new fusebox picked up a fault straight away and Andrew came back and fixed it a day later.

Have already recommended Andrew to family and will continue to do so.
review stars review stars review stars review stars review stars   12th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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I was having PAT Testing done on a flat I rent out. Lumen Electrical (Andrew) has done work for me in the past and he is reliable, polite and helpful. Delighted to see that he is back after total lockdown and wish this company well.
review stars review stars review stars review stars review stars   11th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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I highly recommend Andrew at Lumen Electrical Services. Prompt response, good communication as well as competitive price. Andrew was punctual, professional, and reliable. Lumen installed a new Fusebox, while adhering to the current Covid-19 safety working measures. I will be using Lumen Electrical for future works, no doubt, and will be passing their contacts on to friends and family.
review stars review stars review stars review stars review stars   9th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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We needed repairs to our shared stairwell lighting that involved an initial site visit with advice on how to contact the network about service box repairs, followed by a visit to repair a stair light and sort the timings. We've also had a quote to upgrade old lighting. I'd recommend Lumen because of - clear and prompt replies/quotes, competitive pricing & their helpful, pleasant and professional customer service. Also, they are following gov guidelines around covid, and keeping their staff safe.
review stars review stars review stars review stars review stars   8th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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All done and very, very fast. Perfect!

review stars review stars review stars review stars review stars   23rd May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Andrew was extremely helpful and answered all my stupid questions with great patience! He installed a new electric oven, the work was done quickly, cleanly and efficiently.

Andrew was a pleasure to deal with and I would recommend without reservation.
review stars review stars review stars review stars review stars   27th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had three outside lights fitted. The whole process from enquiry to estimate to doing the work was quick and very customer focussed. Andrew discussed and recommended the options for positioning the lights, and the work was done promptly and carefully. There was a small glitch with switches but that was quickly resolved.
review stars review stars review stars review stars review stars   12th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Recommended by a local GP, and now recommended to all my friends. Andrew is extremely professional, fairly priced, tidy and efficient. Fitted down lighting in kitchen, installed fuse box and rewired sockets and removed ancient electrical wires. On one occasion he came to give us a quote and felt so strongly that he couldn’t leave some hanging electrical wires post my husbands DIY job that he kindly went to the car to get equipment to tape them up and safely out of hands reach before leaving. HIGHLY RECOMMENDED
review stars review stars review stars review stars review stars   5th March 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Absolutley perfect job.

Upgrade to new Mains box and installation of 4 Sun Ray Electric Radiators and a very high quality Terma Towel Ray Heater. The guys arrived exactly when they said they would. The work was completed ahead of schedule. Nothing to tidy up afterwards. Great to get a talk through of the new Mains box and very pleased that that all the elements from the old Mains were now properly and sensibly wired. Very happy with the price, exactly as estimated and very reasonable.

Recommended from a friend and would recommend them to anyone else looking to get a high quality job at a fair price completed.
review stars review stars review stars review stars review stars   4th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Stair lighting checked and re-lamped
Swift response to initial enquiry
Helpful and cooperative
Work done on time

review stars review stars review stars review stars review stars   4th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had an electrical fault that needed to be fixed. Very quick service and came the same day. Quick fix, good work. Would recommend.

review stars review stars review stars review stars review stars   2nd March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replaced cooker hood. Very efficient service from Lumen Electrical from start to finish. Will definitely use again.

review stars review stars review stars review stars review stars   27th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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We have just used Lumen Electrical Services to replace all the lamps (5) in our communal stairwell. Nobody was initially available to take my telephone call and I had to leave a message on an answer machine. My call however was returned about an hour later ( I'd been promised a call back that day by the recorded message so was pleased to be contacted so soon). A visit was arranged for the same day and the job completed later in the afternoon.
I was very pleased with both the promptness and quality of the service and the reasonableness of the price. Andrew discussed with me a number of options for the stair lighting, for improvements and possible future work which might be needed. But he emphasised that no further work was needed in the immediate future and also that in our case a more expensive option of moving to LED lights which I had asked about was not necessary. Impressive service.
review stars review stars review stars review stars review stars   19th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Stair lighting repair. Work was done swiftly and efficiently. Excellent.

review stars review stars review stars review stars review stars   17th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Socket replaced in living room. Have used Andrew’s services a couple of times now and will undoubtedly use his services in the future. Very accommodating at short notice and fair prices for jobs very well done. A good reliable electrician who I would highly recommend.
review stars review stars review stars review stars review stars   17th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very prompt attention and replacement of a damaged ceiling light fitting in bathroom of a vulnerable relative.

review stars review stars review stars review stars review stars   12th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Andrew was quick, thorough and professional. Explained the issue well and sorted out an electrical fault with our hob and ensured all electrics were safe for our cooker. Very reasonably priced and would recommend!
review stars review stars review stars review stars review stars   8th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Three minor (domestic) electrical jobs, all completed to my satisfaction. Recommended by colleagues, Andrew was courteous on the phone and responded promptly with an estimate for the work. Craig, who carried out the work, was polite and efficient and turned up exactly when I was told he would. I will feedback my positive experience to colleagues at work and have already recommended to a neighbour who had asked which electrician I had used.

review stars review stars review stars review stars review stars   7th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Andrew carried out prompt, efficient and very professional work on our stair. He was highly knowledgeable and offered very good value for money. I would definitely recommend him to others.
review stars review stars review stars review stars review stars   5th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Andrew sorted the lights in our stairwell. Very quick and efficient - Would highly recommend.
review stars review stars review stars review stars review stars   4th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great efficient service, very knowledgeable.
review stars review stars review stars review stars review stars   3rd February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Repairs to faulty light switches and power sockets, plus a check on the safety of a fuse board.
review stars review stars review stars review stars review stars   2nd February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great! Good communication and when arrivef, knew what they were doing. Friendly. Would recommend.
review stars review stars review stars review stars review stars   29th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent work, prompt friendly professional and efficient.
review stars review stars review stars review stars review stars   27th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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New light fitting on high ceiling. Prompt and reliable service. Electrician turned up on time, was professional and friendly - work carried out to a high stand. Would definitely recommend and will use again.
review stars review stars review stars review stars review stars   24th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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I called Lumen when we were badly let down by another provider. Lumen were recommended by a work colleague an I called and explained the situation (new cooker delivered but they wouldn't install it as "they detected a problem" with our electrics (after uninstalling our old cooker). Andrew came out the same day and carried out tests (to find nothing wrong!) and also installed the cooker. Cannot fault his communication and service - especially as it wasn't planned into his day. I would not hesitate to recommend them, and will call on them again in future for any electrical work.
review stars review stars review stars review stars review stars   21st January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Kitchen cabinet lights replaced with LEDs. Consistent good communication and time keeping, friendly and efficient service, and I'm very happy with the work, and would use Lumen again myself as well as recommend them.

review stars review stars review stars review stars review stars   20th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Lumen installed some new electric heaters for me last year, and I was very happy with their work then. So when I had a small list of electrical problems to deal with as 2020 arrived, it felt like a no brainer to ask them to come and sort said problems.

Once again, they've fixed the problems promptly and efficiently. Craig arrived as expected and set about fixing my electrical sockets, wiring in some new ceiling lampshades, fixing the bathroom ceiling light, and doing a few other small fixes. He was friendly and tidy, and dealt with all the issues on the list perfectly.

Andrew was, as always, quick and polite in responding to emails to arrange the visit.

I always feel confident that Lumen will be there for me with electric problems, be they emergencies or not.

I thoroughly recommend Lumen, and I will continue to use them as my go-to electrical company.
review stars review stars review stars review stars review stars   14th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Investigation, repair and explanation of electric appliance failure. Prompt response to 'phone request, efficient and courteous service.
review stars review stars review stars review stars review stars   13th January 2020
Value of Products/Services or Work Performed: £500
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Andrew has done a number of projects for me. He’s always there when he says he will be, he always gets the job done, his work is first rate, and I trust and value his advice. Not the cheapest in town - but great value for money as he’s efficient and high quality. (And when it comes to electrical stuff we don’t want the cheapest Tom, Dick, or Harry messing around anyway). Highly recommended for all jobs - big or small, straightforward or complex.
review stars review stars review stars review stars review stars   13th January 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Always very reliable, knowlegable and fairly priced . I have used Lumen for general maintenance, fuse board, heaters and stair lighting maintenance. Work is always carried out to a high standard. I would not hesitate to recommend Lumen for all aspects of electrical work.
review stars review stars review stars review stars review stars   9th January 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Used Lumen once before, very knowledgable and likeable characters at very competitive rates. They even did a safety check of a socket for free! Highly recommended.

review stars review stars review stars review stars review stars   9th January 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Thank you, Lumen, for dealing with our stair lighting problems so quickly. The service was all I could have asked for - effective, efficient and courteous. I would not hesitate to use this company again.

review stars review stars review stars review stars review stars   9th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fixed security lights, plus miscellaneous internal electrical 'snagging'. Excellent communication & professional job.

review stars review stars review stars review stars review stars   7th January 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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We would unreservedly recommend Andrew of Lumen, who has assisted with jobs requiring sensitivity to a listed house and adaptability to demands such as our requiring light in a suddenly pitch dark kitchen before a family visit . With calm professionalism and quick aptitude and intelligence , he carries out his work concientiously, knowledgeably and very tidily indeed . He is a person who does his work with address and capability , unphased and always personable . I seldom say this but I recommend him without reservation for jobs from the most -apparently- small to the most considerable . He asks the same of himself in all professional contexts ; which is that he do the best .

review stars review stars review stars review stars review stars   5th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Best electrician I have ever used. Always on time and really efficient.
review stars review stars review stars review stars review stars   5th January 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Great service. Andrew was very helpful and professional. Will definitely use Lumen again.
review stars review stars review stars review stars review stars   4th January 2020
Value of Products/Services or Work Performed: £50
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Lumen Electrical have helped replace a couple of faulty lights within the tenement stair where we live.

I have used Lumen Electrical, on several occasions and first used them when the responsibility for stair lighting became the responsibility of the individual stair. I found them on the Edinburgh Trusted Trader site and have never had any problems. The service is excellent and impressive. I've emailed with a request for work and its done within 24-36 hours. Now that's what I call good service with good value too.

Thanks
review stars review stars review stars review stars review stars   4th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Andrew came when he said he would, completed the job quickly, carried out another small job quickly and invoiced me for the amount quoted.
review stars review stars review stars review stars review stars   4th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Lumen are very reliable and have an excellent standard of work. Would highly recommend them.
review stars review stars review stars review stars review stars   4th January 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Great service. Everything can be done online - always a fast response to my email communications, which I prefer rather than having to phone - and a detailed invoice is sent which I’m able to pay electronically. Have used Lumen twice already.
review stars review stars review stars review stars review stars   4th January 2020
Value of Products/Services or Work Performed: £100
Ratings
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Providing a prompt response, good quality and efficient service, I would definitely recommend Lumen.
review stars review stars review stars review stars review stars   4th January 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Needed to change from 2 electrical meters to 1 electrical meter. Replied to my query quickly. Gave a reasonable quote and were able to come and complete the job well and promptly. Made an excellent job. My electrical cupboard is much tidier!

Would highly recommend Lumen and would use them again in the future.
review stars review stars review stars review stars review stars   4th January 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Prompt, efficient, tidy and reliable, a spot on service
review stars review stars review stars review stars review stars   26th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Andrew was great, came round to fix my Nest Thermostat that a different tradesman had installed incorrectly.
Friendly, honest and capable, Andrew had my system fixed in under an hour and even had time whilst working for a chat - not to mention very reasonable rates.
Great guy, highly recommended and I will certainly be using again.
A rare breed of tradesman in this day and age!
review stars review stars review stars review stars review stars   24th November 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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I just needed small electrical job done but Andrew responded quickly and arranged a time for the work. He was prompt, friendly and efficient and I would have no hesitation in using his firm again.
review stars review stars review stars review stars review stars   23rd November 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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So happy with the work done! Andrew picked up the phone late on a Friday, didn't seem at all phased when I explained that I was very much hoping to have a new dining table light installed in time for guests coming the following Friday, said it should be possible and made it happen for a very reasonable price. Craig came and did a fantastic job, performing keyhole surgery on the ceiling in order to install the light in a different position to the old one. I would never have believed it would be possible to change the position of a light so cleanly and incur such minimal damage! He was friendly, efficient, very easy to communicate with. I could not be more delighted – I very highly recommend Lumen and will certainly contact them again in future.
review stars review stars review stars review stars review stars   21st November 2019
Value of Products/Services or Work Performed: £1 - £1000
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I called Lumen out to install a ceiling light and replace a plug socket. Andrew arrived promptly and carried out the work professionally and efficiently. I have used Lumen previously and received the same high standard of work. I wouldn't hesitate to contact them in future for any other electrical work.

review stars review stars review stars review stars review stars   13th November 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Lumen was recommended to me by a friend. Andrew came around shortly after I contacted Lumen to inspect the work required and give me a price and timescale. The work started on the agreed date and time. Craig came to install a new power socket and move an existing light switch, which proved to be very tricky in view of the structure of the walls. He worked hard with Andrew's input to ensure a satisfactory result with minimal damage to existing wall structures, repaired the plasterboard where required and cleaned up afterwards. I am very pleased with the result and the price and will certainly use Lumen again for any further electrical work in my flat. Highly recommended!

review stars review stars review stars review stars review stars   2nd September 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Lumen upgraded the lighting in our block to LED. Everything was seamless from start to finish. The quickest to provide a quote and also the most reasonable. Work completed the next week and would definitely recommend for anyone looking for high quality, timely and reasonably priced electrical work.
review stars review stars review stars review stars review stars   29th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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I had a faulty extractor fan replaced in my ensuite bathroom.

Andrew was easy to get in contact with and I was able to arrange an appointment for the next day.

Andrew arrived exactly when he said he would and the work was carried out quickly with the minimum of fuss, even cleaned up after himself.

Wouldn't hesitate to use again or to recommend to anyone needing a good electrician.
review stars review stars review stars review stars review stars   17th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Easy to deal with and job carried out quickly and professionally.
review stars review stars review stars review stars review stars   15th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Andrew carried out various electrical jobs around my flat. All jobs were carried out to a high standard and he was very helpful with any questions I had. I would definitely recommend.
review stars review stars review stars review stars review stars   8th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Lumen have carried out a couple of small repair jobs for us, replacing sockets and switches etc. Service is very prompt and efficient, communication is great, they turn up when they say they will, and prices are reasonable. Would highly recommend.
review stars review stars review stars review stars review stars   6th August 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Lumen installed some new electric heaters for me, replaced my old fuse box with a new one, and put in some extra electrical sockets. I'm very happy with the quality of the work, and it was all completed well within the quoted time.

Andrew and Craig were both polite and friendly, and they seemed happy to take the time to answer my questions and teach me, for which I am grateful. They tidied up well at the end of the day too.

I picked Lumen for the work partially on the strength of Andrew's communication, both while on site quoting and via email. The standard of communication remained strong - he was always super responsive by email, and again seemed happy to answer questions I had before finalising the quote.

I definitely recommend Lumen; they're now my go-to electrical company.
review stars review stars review stars review stars review stars   30th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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Andrew fixed our stairwell lighting. He was professional and courteous. He clearly explained the job well to all neighbours.

review stars review stars review stars review stars review stars   16th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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I was getting a new oven installed. The electrician that came was prompt, took the old oven out and put the new one in with no hassle. Very happy with it.
review stars review stars review stars review stars review stars   10th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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We had sockets moved along a wall - and had a great experience with Lumen. They came out the same day for a look at the work and to give a quote and were easy and flexible to book in for the work to be carried out. Craig attended to give the quote and also do that work and was friendly, professional and did a fantastic job. The work looks brilliant, even the part hidden in a cupboard looks smart and tidy. He clearly takes pride in his work.
We would not hesitate to recommend Lumen and we will be using their services again for any other electrical work we need.

review stars review stars review stars review stars review stars   4th July 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Craig did a fantastic job of replacing our shop strip lights and refreshing our window with a new track of LED spots. He was quick, efficient and friendly and tidied up after himself. Would definitely recommend Andrew and his team for any lighting needs.
review stars review stars review stars review stars review stars   26th June 2019
Value of Products/Services or Work Performed: £121.56
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Andrew was friendly, efficient & sorted the problem - and he had to do some detective work to find out why my RCD switch had flipped, before he could fix the circuit. Thanks!
review stars review stars review stars review stars review stars   14th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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No hesitation in recommending Lumen. Andrew did a great job, was friendly and courteous and the work was very competitively priced.
review stars review stars review stars review stars review stars   12th June 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Andrew came out at short notice one Saturday to investigate a problem and advised that our kitchen hob needed to be replaced. We ordered a hob from Currys and asked them to install it. They did not do so, in part because the installer said the electrical cable was not the right size. We called Andrew and he came round within 20 minutes and he installed the hob for us. There was no problem with the cable! Would definitely recommend him to other householders.
review stars review stars review stars review stars review stars   1st June 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Repaired and serviced stairlights.
Entirely satisfactory. Friendly, efficient, punctual. Couldn't ask for more.

review stars review stars review stars review stars review stars   29th May 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Good punctual service for the right price with good communication.
review stars review stars review stars review stars review stars   22nd May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Our immersion heater had stopped working so we asked Andrew to come and have a look. He was able to come the next day and he quickly found the fault (which turned out to be quite minor). Very efficient service and great value for money. Would call Andrew again for any electrical work needed.

review stars review stars review stars review stars review stars   22nd May 2019
Value of Products/Services or Work Performed: £842.88
Ratings
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Replaced kitchen spot lights with LED sealed units. Very good quality of work and service. Cleaned up after themselves and were very helpful in doing some other smaller jobs that needed doing.
Will be using them again and would recommend them.
review stars review stars review stars review stars review stars   22nd May 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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I wanted some new drop pendant lighting in my kitchen and also need some new sockets in two different rooms. Me being utterly useless when it comes to anything DIY related, I needed a electrician who was reliable, patient but also got the look I was going for with the lighting and could talk me through it all. Andrew was just awesome; all of those qualities and just a genuinely nice professional guy. From the consultation to email communication to doing the actual jobs, he was faultless and I am really happy with the work. I'd highly recommend him and wouldn't hesitate to request his services again.
review stars review stars review stars review stars review stars   9th May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Very efficient and professional service. Reliable work and transparent pricing.

review stars review stars review stars review stars review stars   1st May 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Completed a number of jobs around my flat as part of renovation works including fitting new LED ceiling lights in hallway and bathroom; installing new induction hob, oven and chimney extractor hood; movement of sockets, rewiring and replacement of socket covers. Came back a number of times to complete the works. Very happy with the results.

review stars review stars review stars review stars review stars   30th April 2019
Value of Products/Services or Work Performed: £65
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Rewiring of ceiling light fitting.

review stars review stars review stars review stars review stars   10th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Second time using Andrew and service the same high standard.
Installation of spot lights and a new plug socket... having been told previously “too hard a job” Andrew undertook the job with ease. Professional and provided clear outline of quote prior to commencement and highly reliable.
Thanks!
Lucy

review stars review stars review stars review stars review stars   6th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Andrew replaced a broken wall socket and also put in a new one.
Both times I contacted him, he was at my house the same day. Very professional job done, friendly and helpful. Would highly recommend his services.
review stars review stars review stars review stars review stars   3rd April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Various jobs around the home were undertaken...new kitchen and bathroom extractor fans, light and switch fitted in boiler cupboard, fire alarms, dodgy switches replaced...all completed efficiently, with good product choice and with no mess.
I would highly recommend Andrews services and I am very happy for him to do work in the future.
review stars review stars review stars review stars review stars   3rd April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Andrew was prompt in responding to my initial enquiry. An appointment was arranged swiftly and confirmed on the day. It was only a small job sorting out the lights connection in my hallway but the service was professionally delivered.
review stars review stars review stars review stars review stars   3rd April 2019
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Andrew via the Trusted Trader website to find out what would be involved in rewiring my old house, and I was impressed when he called me within hours to discuss my inquiry. When he came to assess the job, he gained my trust with his clear explanation of what would be involved, and the total absence of 'hard sell'. Andrew returned to do some small jobs speedily and neatly. He kept in touch throughout, and his charges are very reasonable. A very nice chap, and I have no hesitation in recommending Lumen Electrical Services.
review stars review stars review stars review stars review stars   27th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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Andrew from Lumen Electrical was fantastic. He was recommended to me and I understand why. Very professional, friendly, prompt and knowledgeable. I’ve already recommended him to family.

review stars review stars review stars review stars review stars   26th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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The electricity cut out in part of the house and as it wasn't the usual tripped switches I needed an electrician to check it out. Lumen electricals responded quickly and made a same day appointment. The electrician arrived on time, was polite, pleasant and explained everything thoroughly whilst sorting out the problem and answering my questions. I would definitely recommend this company and will use them again for any future electrical issues. Very happy with the service provided.
review stars review stars review stars review stars review stars   21st March 2019
Value of Products/Services or Work Performed: £1 - £1000
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Andrew attended our property to check our electrics following some water damage. He responded very promptly following our call. He is very personable and helpful and provided an excellent service. Would definitely recommend and would use again.
review stars review stars review stars review stars review stars   8th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service
I had an emergency issue in which all my plug sockets stopped working one morning. After failed attempted to recifity the issue and no apparent trip on the fuse box I contacted Andrew.
He was able to troubleshoot over the phone, diagnose the problem and identify the appropriate part required to rectify the issue. He provided a clear outline of quote prior to commencement of work and arrived very promptly following our phone call having purchased the appropriate new part . He was happy to answer any queries and explained the issue clearly. Professional and efficient work undertaken. Would highly recommend.
Lucy A

review stars review stars review stars review stars review stars   25th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of cooker hood. Replacement of switch and circular light fitting in bathroom mirror.

Delighted with all the work that Andrew did for us and will certainly be recommending him to our family and friends in the future.
review stars review stars review stars review stars review stars   25th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Have used Lumen twice now. Excellent all round service and reliability. Wouldn’t hesitate to recommend.
review stars review stars review stars review stars review stars   14th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Two main jobs: replacing ancient fuse box with modern circuit breaker board; upgrading plug sockets in four rooms so that where there was previously only one there would now be two.

Tenement walls meant there were a number of surprises along the way- particularly in removing the old fuse box which appeared to have been rather 'creatively' installed. Andrew worked tirelessly from 9am to nearly 7pm, cleaning up as he went along and being unobtrusive yet friendly. Made me feel very at ease.

Found via Trusted Traders and happy to recommend onwards. Left my flat spotless and I am so pleased with the new work.
review stars review stars review stars review stars review stars   13th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Check of electrics in recently purchased flat, and consequent repairs.

Andrew responded to my initial enquiry very promptly and quickly arranged a mutually convenient date to call.

He explained what he was doing as he went along, which I much appreciated. He was obviously interested and up to date with all the latest requirements and standards.
He identified several minor faults and fixed them there and then, saving the need for further visits.
He also fitted a new powerpoint for the extractor hood, and connected a wall light in the living room. He supplied and fitted new bulbs for several lights in the property.
He supplied an EICR certificate for the property.

I was very satisfied with the work, and found him a pleasant person to deal with. I have no hesitation in recommending him.

review stars review stars review stars review stars review stars   4th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Earth bonding of the gas meter was efficiently and neatly carried out. The work was promptly carried out and I was very impressed with the clean up afterwards. Would definitely use again the future and recommend.

review stars review stars review stars review stars review stars   30th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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At every step of the job Andrew was fast to get back to us. He fit us in much sooner than we anticipated which was a huge bonus. When he was here he was really efficient and did a great job. Will definitely be back in touch with him if we have any other electrical needs. Thanks Andrew!

review stars review stars review stars review stars review stars   16th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Andrew responded quickly to my email and was able to fit our work in at end of that afternoon. Very efficient and tidy and we're very pleased with the work.

review stars review stars review stars review stars review stars   15th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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I had my conventional lighting changed to LED efficiently and economically. Arrived on time and prepared. Simple no fuss service exactly what I wanted. Nice honest guy taking pride in doing a good job.
review stars review stars review stars review stars review stars   15th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Andrew fixed the faulty lights on our stair. He came highly recommended and in every way he fulfilled the recommendation. The work was carried out very promptly and efficiently. Everything he did was explained honestly, with follow-up promised if needed, which added to the reassurance. The cost for the work done was also very reasonable. Andrew is friendly, trustworthy and easy to have on the premises. I am very happy to recommend him.
review stars review stars review stars review stars review stars   20th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Andrew responded quickly tomy original enqiry, within an hour, turned up at the allotted time and did the work there and then. Polite, tidy worker and very happy with the price! Would highly reccomend.
review stars review stars review stars review stars review stars   17th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent all round service and reliability. Highly recommended.
review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Andrew to service the stairwell lights in our tenement block. Prompt communication via email and he came out the next morning. He was friendly and professional and did a great job. We can now see where we’re going!
Would recommend fully...
Thanks Andrew.
review stars review stars review stars review stars review stars   3rd December 2018
Value of Products/Services or Work Performed: £266
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Reliable friendly and very efficient service.

review stars review stars review stars review stars review stars   30th November 2018
Value of Products/Services or Work Performed: £40.00
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Contacted Lumen by email and phone and received prompt replies each time. Andrew turned up exactly when he said he would. The job to replace the stair lightbulb and starter only took 5 mins.
A copy of the invoice was received later the same day. Very happy with the service received, would recommend and use this company again.
review stars review stars review stars review stars review stars   30th November 2018
Value of Products/Services or Work Performed: £40.00
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Requirement was for stair lighting inspection and replacement since council no longer responsible for this service.

Contacted Andrew on Wednesday and he came as promised on Friday am.

Andrew was polite and courteous throughout. I would be more than happy to use him again.
review stars review stars review stars review stars review stars   28th November 2018
Value of Products/Services or Work Performed: £206.00
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Communal stair left in darkness after stair lighting went out. Since Edinburgh City Council left all private house holders Literally in the dark when it came to stair lighting repairs we didn't know who to contact until I came across Lumen.
Andrew was in touch straight away and emailed an estimate, it was the most reasonable and within a few days the job was done.
Andrew was very pleasant, did the work to replace one unit and service the others within an hour, and tidied up.
We are all very pleased and would definitely use his services again.
Lumen is now in my Favourite folder.
review stars review stars review stars review stars review stars   18th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andrew came out to fix my lighting after a couple of joiners had screwed in to one of the wires when putting my front door back after fitting new flooring. In no time, Andrew was able to identify where the problem was, take the door frame off, replace the wiring and refit the door (with more appropriate screws). Andrew was really friendly, knowledgeable and very reasonably priced. Thanks again for all your help!
review stars review stars review stars review stars review stars   12th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andrew provided an excellent service when my mother needed some work done in her home. She is 99 years old and required the light in her kitchen to be fixed quickly so that her carers could carry out their duties in making meals and other essential things for her. I would recommend Andrew to everyone as he is reliable and carries out his work effectively within short timescales.
review stars review stars review stars review stars review stars   9th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Replaced old lights in the stairway of our flats with newer LED lights, service was great. Provided prompt & reasonable quote, turned up exactly on time and lights are exactly as described.

review stars review stars review stars review stars review stars   6th November 2018
Value of Products/Services or Work Performed: £60
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Andrew attended to investigate an 'ongoing' problem with 'lack of hot water' at an elderly relative's property. Problem was traced, with a 'temporary electrical fix' made, to ensure hot water was available. Will be returning, in near future, to install the required items for a permanent fix.
review stars review stars review stars review stars review stars   9th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service, very pleased we chose Lumen. Will definitely be recommending to family and friends.
review stars review stars review stars review stars review stars   23rd September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Professional, reliable service. Would recommend.

review stars review stars review stars review stars review stars   18th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andrew is professional, polite, trustworthy, helpful and exceptionally tidy. He fitted a new consumer unit and smoke alarms efficiently and neatly in my Edinburgh flat, leaving it clean. He arrived on time, was very pleasant and competent. The quote was slightly less competitive than others, but after chatting to him he seemed reliable and a someone who would behave decently, which for me is always worth the money.

review stars review stars review stars review stars review stars   12th September 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Andrew was wonderful! We had a major electrical re-wiring that needed to be done inside our listed mews property (seems that prior to purchasing it, there had been faulty electrical work done on it), and Andrew was truly a gem at getting it all fixed. He must have been in the house 3 times a week at some points, making sure there were no live switches etc. He really put in the extra work and time to make sure everything was safe and working exactly as I would have wanted!

review stars review stars review stars review stars review stars   30th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andrew was very prompt at replying to my query and was available the same day. He arrived on time and was able to fix my problem wall lights on the spot. Andrew is personable, knowledgable and a tidy worker. I am very pleased with his service and am happy to recommend and use him again. His rate is good and his charge for equipment was very reasonable. So nice to have lights working in my kitchen again!
review stars review stars review stars review stars review stars   14th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very happy with the service. Andrew is very prompt in responding to queries, punctual and competively priced. Overall very professional and someone I would recommend highly.
review stars review stars review stars review stars review stars   25th July 2018
Value of Products/Services or Work Performed: £234
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I had Andrew come and do a number of jobs for me.

Had a new hob fitted, new extractor, two lights changed and a new double plug fitted.
He was on time, very tidy, very clean, well presented and had good chat.
He also provided a light bulb and IKEA hanger when I didn't have the correct ones.
He was also really efficient and got the job done quickly.
Also came in on estimate

I am so pleased with the work completed and how clean and tidy it was i could not recommend him high enough.
Thanks :0)
review stars review stars review stars review stars review stars   20th July 2018
Value of Products/Services or Work Performed: £60
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Fast and professional. Would recommend! Made a disaster leak seem like an easy fix.

review stars review stars review stars review stars review stars   9th July 2018
Value of Products/Services or Work Performed: £120
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Really thorough check of my new flat's electrical system with clear outcomes and recommendations. Very good value for money for high quality service.
review stars review stars review stars review stars review stars   11th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very reliable and efficient

review stars review stars review stars review stars review stars   17th May 2018
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Andrew regarding a small repair and he got back in touch the same day and agreed to follow up the next day and make the repair. He was upfront about the cost and arrived at the time he’d suggested. Carried out the work without any problem and overall was very professional so I would definitely use again or recommend to anyone

review stars review stars review stars review stars review stars   20th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andrew is brilliant - totally professional, 100% reliable and trustworthy (I had no qualms leaving him in the house to the job, lock up behind him and post my keys back through my letterbox), so helpful, coming up with creative solutions to electrical challenges in my property, and great value. I have absolutely no hesitation in recommending him.
review stars review stars review stars review stars review stars   19th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andrew fitted down lighters in my living room and I have to say he completed an excellent job, Andrew is an excellent electrician and I would have no hesitation in hiring him again. Very tidy worker who on the initial estimate was very informative of what would be required. A 5 out of 5 from me .
review stars review stars review stars review stars review stars   18th April 2018
Value of Products/Services or Work Performed: £150
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Really impressed with Andrew's professionalism and conduct. We asked him to perform an EICR for our property, and he did so efficiently and with an excellent demeanour. He was friendly and approachable while he worked, and his communication throughout the job and in arranging work was faultless. We even asked him to look over the work of another company after we were unhappy with it, and he was very happy to come out and assess this. One of the best tradesmen in Edinburgh I have had the pleasure of employing.

review stars review stars review stars review stars review stars   14th April 2018
Value of Products/Services or Work Performed: £50
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I was a bit wary about using an electician found online without having any feedback from family or friends but no-one i knew had used the services of an electrician recently so i was sort of between a rock and a hard place.

When i stumbled on Edinburgh Trusted Trader and saw the website had affiliations with Edinburgh City Council and Police Scotland, coupled with user feedback, i took a punt and contacted Andrew from Lumen-Electrical.

My first contact with Andrew was via email through his website and it did take a few days for him to reply but when he did he apologised and things moved swiftly from there.

I only needed a bathroom LED centre light fitted, because the light is also wired to an extractor fan the wiring colours left me clueless so i felt it best to use a professional electrician.

I needn't have worried, we arranged a date and time (11:30am) and Andrew arrived at exactly 11:30am... his work was exemplary, quick chat about what was required and he set about his work... laid a ground sheet which he later rolled up to take away any excess discarded material (clipped cable sheath etc).

What i thought would be a 2 minute job for him actually took almost 30 minutes, that wasn't his fault.
He had to enlarge the hole of the light fitting i'd previously bought in order to get all the wiring from the ceiling to the connectors in the light fitting, he also had to add extra length to the existing cabling to reach the light fitting connectors.

After he left i removed the light fitting cover to see exactly what took him so long and what i saw was almost a work of art...
(FYI, in the attached pic my camera isn't showing the cable colours well, the two connectors at the top of the pic were added by Andrew in order to wire the fitting.

I would without hesitation use and recommend Andrew again.

Review Image 1 for Lumen Electrical Services Ltd 
review stars review stars review stars review stars review stars   29th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Extremely happy with Andrew at Lumen and the work completed. Contacted him on a Wednesday evening by email, prompt responses back and was round the next morning to diagnose and replace a central heating/hot water timer which had failed.

Would recommend.

review stars review stars review stars review stars review stars   26th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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I approached Andrew to replace some ceiling lights, and while he was here I asked to advise on another potential lighting replacement, which he has since done. He undertook all the work quickly and efficiently and clearly takes pride in doing his work to a high quality, as well as being a very pleasant guy. I am very happy to have found Andrew and will ask him to do any future electrical work I need.
review stars review stars review stars review stars review stars   16th March 2018
Value of Products/Services or Work Performed: £388.30
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We used Andrew to change our lighting. Andrew replied to my emails promptly and arranged to visit in order to provide me with an accurate estimate. He arrived on time and worked efficiently. His standard of workmanship was high and he made sure we were happy with positions of switches/ light fittings before going ahead. We were very happy with his work and would definitely use him again.
review stars review stars review stars review stars review stars   14th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andrew came along on a Saturday morning to fix a faulty stairwell light. He was helpful, cheerful and top to deal with. I’d happily use him again and I’d be sure he’d do a quality job.

review stars review stars review stars review stars review stars   12th March 2018
Value of Products/Services or Work Performed: £175.00
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Excellent customer service. Andrew was very helpful, explained clearly what was required and took great care to leave the place spotless once the job was completed. I felt the service was great value for money and I would highly recommend Lumen Electrical for any work required.
review stars review stars review stars review stars review stars   7th March 2018
Value of Products/Services or Work Performed: £270
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Can't give a high enough rating for Andrew@Lumen.

Right from the initial enquiry, Andrew corresponded promptly via email to work out exactly what we needed.

On the day Andrew turned up eactly on time and completed the work to my complete satisfaction. Some key points to highlight:

1. Had everything with him he needed for the job
2. Tidied up (including hoovering the floors) after he finished
3. Took away all surplus materials and boxes etc.

I was left with nothing to do apart from dispose of the old light fittings!

Excellent experience and we'll be recommending Lumen and using him again.
review stars review stars review stars review stars review stars   5th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andrew from Lumen Electrical is very reliable, has carried out all work professionally and quickly, is good value for money and has always kept us fully informed about every aspect of work required.
I would highly recommend Lumen Electrical Services to anyone requiring an electrician.

review stars review stars review stars review stars review stars   4th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very quick and efficient service.
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service all round. Prompt response. Good honest advice as to the work that needed to be carried out. The work was carried out carefully and efficiently. I would definitely use Andrew again and I have no hesitation in recommending him.

review stars review stars review stars review stars review stars   8th February 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Andrew provided a professional and prompt service.
The jobs were carried out efficiently with no disruption to our daily office routine, smart and tidy, great job.
review stars review stars review stars review stars review stars   2nd February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Used Lumen Electrical for the first time to repair/replace communal stair lighting. Excellent service - Andrew was helpful and friendly, and arrived up at the specified time. Work carried out well. Would definitely recommend and would use again.
review stars review stars review stars review stars review stars   31st January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andrew arrived on time and fitted a new security light for me. He carried out the job with the minimum of fuss. He has a pleasant easy going manner and I would certainly use him again and recommend him to others.

review stars review stars review stars review stars review stars   30th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andrew did a very good job fixing kitchen lights and also replacing a very noisy bathroom fan, as well as carrying out a general electrics check of my new flat. He is helpful and reliable and provides a high quality, reasonably priced service.

Thank you Trusted Trader web site as otherwise I would not have known how to locate such a first class electrician.

review stars review stars review stars review stars review stars   23rd January 2018
Value of Products/Services or Work Performed: £1 - £1000
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I live in a tenement and the stair lighting had gone out from 3 of the 5 lights creating a dangerous situation in the stair. I emailed Andrew on Monday for advice and help, having read the reviews on the Trusted Trader website, and he was out on Tuesday afternoon to recitify the situation. He is reliable, quoted the price for the job, turned up as agreed and is very pleasant to work with. I would highly recommend him and we will definitely use him again in the stair.
review stars review stars review stars review stars review stars   23rd January 2018
Value of Products/Services or Work Performed: £1 - £1000
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efficient and reliable!
review stars review stars review stars review stars review stars   22nd January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent in every respect: Andrew is knowledgeable, efficient, personable and punctual and works to the highest standards. I would recommend Lumen without hesitation.
review stars review stars review stars review stars review stars   21st January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Andrew did what he said he would do, when he said he would do it at the price he quoted. His communication was prompt and clear - what's not to like? I am impressed!
review stars review stars review stars review stars review stars   21st January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Delighted with the prompt service. Very efficient and would have no hesitation in recommending this company to friends.
review stars review stars review stars review stars review stars   18th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Brilliant. Highly recommend.
review stars review stars review stars review stars review stars   8th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Turned up bang on time. Did the job and checked I was happy with the work. Did not charge time for having to go to wholesaler for parts.

Good job.
review stars review stars review stars review stars review stars   16th December 2017
Value of Products/Services or Work Performed: £1 - £1000
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I texted Lumen Electricals to ask if there was any chance a stair light could be fixed the same day. I received a phone-call straight back and as he was in the area, the light was fixed within the hour! Outstanding service! Would definitely recommend!
review stars review stars review stars review stars review stars   6th December 2017
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from Andrew at Lumen Electrical. He investigated the repair immediately, offered a temporary solution so we had lighting whilst the part was ordered, and then carried out the repair very quickly. Many thanks!
review stars review stars review stars review stars review stars   27th November 2017
Value of Products/Services or Work Performed: £1001 - £5000
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As we all know finding a decent tradesman in Edinburgh is difficult. I was very impressed with Lumen electrical considering the job they done was by no means easy
review stars review stars review stars review stars review stars   22nd November 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Andrew was contacted by us to remove some recessed ceiling spotlights, add under unit lighting in the kitchen, install new light fittings in lounge and dining area and provide required checks and certification for electrical sign off of our property. We cannot speak highly enough of the professional, prompt, reliable and high quality work that Andrew delivered. He kept us informed at all points, including the finding of some problems (over heated burnt out cables and unconnected live wires from previous electrical work by other electricians). We were so happy with the work that we also asked him to upgrade the WiFi to improve access over the whole house and replace some outside light fittings. We would not hesitate in recommending Lumen Electrical Services and would not consider using anyone else again for any future electrical work in our home.

review stars review stars review stars review stars review stars   24th October 2017
Value of Products/Services or Work Performed: £1001 - £5000
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I contacted Andrew based on all the positive testimonials already on this site and am happy to say I can only concur with other reviewers. Andrew is a good communicator and is reliable, always turned up on time. He identified an issue with the supply coming into the building and gave clear and concise advice on who to contact to get the matter resolved. All of the work undertaken in the house was carried out to a high standard and invoices were issued promptly, with no surprise extras in the bills!
Highly recommended, I've had no qualms about recommending Andrew to friends
review stars review stars review stars review stars review stars   23rd October 2017
Value of Products/Services or Work Performed: £1 - £1000
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Would highly recommend Andrew and Lumen. He arrived on time, was friendly and professional and did an excellent job in a good time. I would use Lumen again and recommend to others.

review stars review stars review stars review stars review stars   20th October 2017
Value of Products/Services or Work Performed: £1 - £1000
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I have used Andrew's services a couple of times now and am always satisfied with his work. He's professional, kind and courteous, and most importantly, he does a great job. I have no hesitation recommending him to all in the Edinburgh area.
review stars review stars review stars review stars review stars   16th October 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew has done several jobs for me always to a very high standard. I think his prices are very fair and would not use anyone else. Have recommended him to friends.
review stars review stars review stars review stars review stars   3rd October 2017
Value of Products/Services or Work Performed: £1 - £1000
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An excellent company and fantastic service provided by Lumen to fix some stair lighting in our tenement. The customer service and level of professionalism shown by Andrew is exemplary and I will definitely be using Lumen for electrical work in the future.
review stars review stars review stars review stars review stars   3rd October 2017
Value of Products/Services or Work Performed: £1 - £1000
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Absolutely great. I sent an email enquiry to ask if stair lighting could be fixed within the week, and it was fixed that afternoon! Work completed very quickly, to a high standard, and for a very good price. Thank you!
review stars review stars review stars review stars review stars   28th September 2017
Value of Products/Services or Work Performed: £1 - £1000
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I asked Andrew to replace 2 ceiling light fittings. He came the next day and called ahead to let me know he was on the way. An excellent, prompt and efficient service.
review stars review stars review stars review stars review stars   28th August 2017
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Helpful, friendly and exceptional value for money. Wouldn't hesitate to recommend or use again.
review stars review stars review stars review stars review stars   27th August 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent re-wire provided by Lumen electrical. Andrew went out of his way to complete a rather difficult job in an old stone building. I've used electricians before who done jobs as 'homers' and have been disappointed by their workmanship. I'd highly recommend this company if you require a job done properly and safely to a high standard, at a very reasonable rate.
review stars review stars review stars review stars review stars   18th August 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew arranged to come promptly following a cancellation. He replaced an old fuse box & test the wiring. Left the site clean & tidy. Very pleased with the service & professionalism. Wouldn't hesitate to contact again.
review stars review stars review stars review stars review stars   13th August 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew, did a number of different jobs of varying cost but the quality of his work was high on all. He turned up on time and was tidy and organised through all the jobs. I have recommended him to friends and family. I will also continue to use him for any other electrical jobs required.
review stars review stars review stars review stars review stars   9th August 2017
Value of Products/Services or Work Performed: £1 - £1000
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We needed our doorbell repaired. Andrew responded quickly to an email and came and sorted the problem the following day. Excellent service and much appreciated.
review stars review stars   3rd August 2017
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
Friends and I have used Andrew before for small jobs around the house and found him to be reliable and honest. However, I was disappointed by his recent and significant price rise (bu hourly rate) and then by his quote of near £200 pounds for a very little job (he reckoned it could take over three hours). I subsequently got another trusted trader to undertake this for £35 - like for like - what was, in the end, a ten minute job. Sadly, it looks like this company is dragging time out to justify an hourly rate rather than doing the fair thing of pro-rating.
Moderator Response
The trader has requested that the following comments be left by way as his reply to the review:-

Thanks for your message, I am sorry to hear that you felt this way. This sounds like a simple miscommunication as to the work I was actually quoting for.
I am always transparent with my rates and pride myself on providing quality, honest work for my clients.
Please give me a ring to discuss, it would be great to iron this out. Kindest Regards, Andrew.
review stars review stars review stars review stars review stars   10th July 2017
Value of Products/Services or Work Performed: £1 - £1000
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I had Andrew round to do a handful of small electrical jobs and to complete an electrical installation condition report. Andrew was polite and professional when conducting the work and spot on with his timekeeping. He was good enough to answer all my questions regarding the work undertaken. The job was finished to a high standard and I have already recommended him to a friend for electrical works to their flat.

review stars review stars review stars review stars review stars   28th June 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew, Lumen Electrical, provided a professional and prompt service which was excellent value for money. I have no hesitation in recommending Andrew.
review stars review stars review stars review stars review stars   16th June 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Andrew provided and excellent service, very professional and friendly. Always on time and gets back in touch quickly. We had number of jobs done in our flat and Andrew was always very clean and tidy and everything was done to a high standard.
review stars review stars review stars review stars review stars   6th June 2017
Value of Products/Services or Work Performed: £1 - £1000
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Lumen electrical undertook service of stairwell lighting. Reasonably priced, quick and efficient. Excellent communication throughout.
review stars review stars review stars review stars review stars   5th June 2017
Value of Products/Services or Work Performed: £1 - £1000
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Delighted with the quality service Andrew provided from the initial quote stage through to the actual completion of the work. He was efficient, prompt and courteous throughout and his work was carried out a very high standard. Wouldn't hesitate to use Andrew's services again or recommend him to friends and family.
review stars review stars review stars review stars review stars   29th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew (Lumen Electrical) phoned beforehand to say when he would be arriving and was exactly on time (amazing when you consider the traffic in Edinburgh some days)
He spent time getting the job right and I was delighted with the final work completed. I wouldn't hesitate in recommending him.
review stars review stars review stars review stars review stars   25th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew is an excellent tradesman, both courteous and in carrying out first class work of a varied nature. We were very impressed also with the advice given, and would not hesitate to use his services in the future and recommend him to others.
review stars review stars review stars review stars review stars   25th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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I phoned Andrew and left a voice message, then also wrote an email with more details about the job. He returned my call and answered my mail within a couple of hours, and I was pleased that he could do the job the next day.

He was reliable, helpful and friendly too!
review stars review stars review stars review stars review stars   18th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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While initially asking for a quote for works, Andrew was able to complete the jobs, including purchasing some additional equipment, within a reasonable timescale. Just got on with it and explained what he was doing and why and then organised how things worked.

review stars review stars review stars review stars review stars   13th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew from Lumen did an initial inspection of the electrics at our new flat then returned to upgrade everything to the latest standard. Andrew was very thorough and all the work was completed to a high standard, on time and on budget. I would highly recommend Lumen for any electrical work and will certainly use them again.
review stars review stars review stars review stars review stars   13th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew is always reliable, helpful, neat and tidy in his work and great at communicating and explaining what needs to be done for those that don't have great electrical knowledge! Would definitely recommend his service.
review stars review stars review stars review stars review stars   10th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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He came exactly when he said he would come, did an excellent job. What else do you need?

review stars review stars review stars review stars review stars   8th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew provides an excellent service, always professional, he listens , has good recommendations , always discusses options around your budget,
Turns up every time , provides an emergency service if required., is sooo tidy , is very personable and a true professional in every respect.
Absolutely trust worthy highly recommended .
review stars review stars review stars review stars review stars   3rd May 2017
Value of Products/Services or Work Performed: £1 - £1000
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I have used Lumen Services on a couple of occasions. (LED lighting, replacement of bathroom fan and switches).
Andrew replied promptly, was friendly, helpful and efficient. I have no hesitation in recommending him for any electrical work.
review stars review stars review stars review stars review stars   2nd May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew was able to come and fit some lights for me at quite short notice. It should be noted that whilst people were enjoying their bank holiday, Andrew was working. He was punctual, polite and very professional. Have recommended him to others and be in touch with him in the future.

review stars review stars review stars review stars review stars   1st May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Highly recommend Andrew. From quotes through to installation and troubleshooting all work was handled very efficiently and pleasantly.
review stars review stars review stars review stars review stars   1st May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. I called on a Saturday morning and Andrew was at my house within 90 minutes. He was pleasant and helpful, taking the time to explain a couple of points I raised. On the initial call, he explained his prices clearly so I knew immediately the cost and there were no surprise, hidden additions (and no VAT). His billing system was clear and simple to use. I would recommend Andrew and will be using him again.
review stars review stars review stars review stars review stars   30th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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So lovely to have a friendly, local electrician who provides a fast, efficient, professional service at a reasonable price - excellent. I highly recommend Lumen Electrical Services.
review stars review stars review stars review stars review stars   20th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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Brilliant service. I enquired about an urgent stair-lighting repair and Andrew repaired it the same day. He also fixed two other problems in our flat at the same visit, all for a very reasonable price. I would highly recommend and use this company again :)
review stars review stars review stars review stars review stars   8th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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Completed stair lighting repair same day to a high standard with no fuss.

review stars review stars review stars review stars review stars   4th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew replaced a cooker hob for me in my rental property and then installed smoke alarm systems to comply with landlord regulations. I gave him the tenant's numbers and he made arrangements directly with them. They were impressed with the service provided, and the finished result. I would definitely call on him again, for any electrical job.
review stars review stars review stars review stars review stars   4th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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Prompt, friendly, competent service.
review stars review stars review stars review stars review stars   14th March 2017
Value of Products/Services or Work Performed: £1 - £1000
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This was just a small job but Andrew provided a prompt, efficient and professional service. I would recommend him.

review stars review stars review stars review stars review stars   8th March 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew did some wiring in my parents' house - he was professional, helpful, punctual and did a super job for them. Many thanks.
review stars review stars review stars review stars review stars   16th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew completed the new sockets exactly as described and for a reasonable price.
He was easy to get along with and trustworthy.
review stars review stars review stars review stars review stars   13th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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I would recommend Lumen Electrical Services Ltd without reservation. Andrew has been the consummate professional from the outset, and I could not be happier with the service that he has provided.

review stars review stars review stars review stars review stars   11th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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I called Andrew for a quote to install some motion sensor lighting around the house. He came out quickly and provided a reasonable quote. He was able to fit the job in the following week, which was appreciated. He called to let me know when he would be arriving, and installed the lighting promptly. Very pleased with the results.

review stars review stars review stars review stars review stars   11th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew was quick to respond, clearly explained everything that needed to be done, and completed the required work quickly. He was also great to communicate with and I would certainly call him again!
review stars review stars review stars review stars review stars   10th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew provided a competitive quote and was accommodating in making arrangements to carry out the work. He arrived on time, worked efficiently and cleaned up after he'd completed the job. We would use him again.

review stars review stars review stars review stars review stars   6th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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The experience was first class. Our LED lighting system needed replacement ; details and options were explained, the work was carried out quickly and professionally, quality of finish was impressive and a significant improvement on the original.

All performed in a friendly, reassuring manner. We would definitely recommend Lumen Electrical Services for similar work.
review stars review stars review stars review stars review stars   3rd February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Absolutely top class service! Quick response and excellent workmanship, would highly recommend.
review stars review stars review stars review stars review stars   17th January 2017
Value of Products/Services or Work Performed: £1 - £1000
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The job was achieved with great efficiency, courtesy and consideration. I was extremely pleased with the result, and would definitely use Lumen services again. I am very happy to recommend Lumen Electrical Services Ltd to anyone.
review stars review stars review stars review stars review stars   15th January 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew installed a new fuse box, hob and light fitment for me. All his prior communication was prompt and very helpful. I was able to arrange a day for the work that was suitable for me and Andrew arrived on time. I found Andrew to be very conscientious about his work which he did to a very high standard. He explained everything fully that was required and left everything clean and tidy. He was very pleasant to have around!
review stars review stars review stars review stars review stars   15th January 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew was brilliant - he was extemely helpful, professional and reliable. I would have no doubt whatsoever in recommending him to anyone.
review stars review stars review stars review stars review stars   8th January 2017
Value of Products/Services or Work Performed: £1 - £1000
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Andrew was fantastic, very professional and friendly. He was able to quickly install a new consumer unit and fixed a number of outstanding issues. He also figured a clever way of fixing an old circuit without having to damage a newly laid floor, which I was very grateful for. Finally he left our flat tidier than when he arrived! Very happy indeed.

review stars review stars review stars review stars review stars   4th January 2017
Value of Products/Services or Work Performed: £1 - £1000
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I am extremely happy with the service provided by Lumen Electrical Services Ltd. I contacted Lumen to install a new electric hob. To replace the existing hob, the worktop aperture had to be widened.

Andrew was very friendly and efficient. A quote for the work was given promptly and a work date arranged soon thereafter. On the day, he phoned in advance to let me know when he would arrive (which was handy as I could nip home from work to let him in) He arrived on time and carried out the work as quoted. Andrew cleaned up afterwards and kindly took away my old appliance.

If in the future I require any other electrical work to be carried out, Lumen will be my top choice. I'd happily recommend Andrew to friends and family.

Review Image 1 for Lumen Electrical Services Ltd by C Douglas 
review stars review stars review stars review stars review stars   30th December 2016
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Andrew regarding an extractor fan replacement, unlike others contacted he charged a very reasonable fee for callout and didn't charge more to come and fit it. He also helpfully did the job outside normal hours as he lives nearby.
review stars review stars review stars review stars review stars   30th November 2016
Value of Products/Services or Work Performed: £1 - £1000
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Prompt, efficient ,job well done .

review stars review stars review stars review stars review stars   29th November 2016
Value of Products/Services or Work Performed: £1 - £1000
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Was out at the flat within minutes of me calling. Really good value - I don't use electricians often but I was expecting the job to cost twice as much.
review stars review stars review stars review stars review stars   28th November 2016
Value of Products/Services or Work Performed: £1 - £1000
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Very impressed. Andrew was pleasant, friendly, turned up when he said he would, did a great job and even hoovered up afterwards. The standard of his work was excellent and the price was very reasonable. Would definitely use again, and wouldn't hesitate to recommend.

review stars review stars review stars review stars review stars   22nd November 2016
Value of Products/Services or Work Performed: £1 - £1000
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Excellent. Quick to respond to a new enquiry and very thorough job.
review stars review stars review stars review stars review stars   11th November 2016
Value of Products/Services or Work Performed: £1 - £1000
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Extremely pleasant and conscientious. Worked very hard and did a neat and careful job
review stars review stars review stars review stars review stars   11th November 2016
Value of Products/Services or Work Performed: £1 - £1000
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I cannot recommend Andrew enough. I am very happy with his work and would definitely use his service again. Not only was his work of a high standard but he is friendly and responded to all of my emails within a day.
review stars review stars review stars review stars review stars   10th November 2016
Value of Products/Services or Work Performed: £1 - £1000
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I suppose it is fairly easy to get my business- you just have to call back and be punctual - which seemed to be no issue for Andrew !

Unfortunately my simple job was not so simple and required further work from another tradesman but Andrew was utterly helpful in early identification of the issue and in helping me get what I needed.

I will be using him in future and recommending to friends.

Very fair price too.
review stars review stars review stars review stars review stars   27th October 2016
Value of Products/Services or Work Performed: £1 - £1000
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Called Andrew mid-week and he arrived with an hour to estimate, then work was done by Friday morning. A small job but he was smart, please & tidied-up the mess so I 'd recommend his services.
review stars review stars review stars review stars review stars   23rd October 2016
Value of Products/Services or Work Performed: £1 - £1000
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Deeply impressive standard of workmanship and great attention to detail. The installation of both exterior security lights and awkward and complex replacement of hall lights was carried out very well and extremely neatly. Andrew was a breath of fresh air after six previous electricians had called, promised a price but were never heard from again. A very nice, knowledgable guy who asked reasonable price. Shall ceretainly use again and can recommend without hesitation.
review stars review stars review stars review stars review stars   20th October 2016
Value of Products/Services or Work Performed: £1 - £1000
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Andrew was friendly, efficient and did a great job. Excellent service at a fair price. I would highly recommend him and will definitely use him in the future
review stars review stars review stars review stars review stars   17th October 2016
Value of Products/Services or Work Performed: £1 - £1000
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Andrew from Lumen Electrical Services Ltd has been absolutely great. He is really friendly and approachable and, in my experience, will go the extra mile to help.
We knew that we wanted a Nest Thermostat installed but also wanted to talk through a number of other electrical issues / potential pieces of work Andrew came out and spent time talking through all the different things we raised and then very quickly gave us quotes for them.
We arranged to have the thermostat fitted which was done on time, very quickly and with no mess.
Andrew checked in the following day to make sure everything was working ok.
During this piece of work, issues linked to wifi and connectivity arose and Andrew was able to recommend someone to provide us with advice on this.
We will be using Andrew to replace our outdated fuse board before we undertake additional renovation on our flat.
I would highly recommend Andrew
review stars review stars review stars review stars review stars   13th October 2016
Value of Products/Services or Work Performed: £1 - £1000
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Andrew at Lumens has provide an excellent and professional electrical service. He is reliable and conscientious at all stages of the project from providing a detailed quotation to turning up on time and completing the work to a very high standard. I am relieved to find someone I can trust and will be using him for any electrical jobs I need in the future. He is also a very friendly guy!
review stars review stars review stars review stars review stars   13th October 2016
Value of Products/Services or Work Performed: £1 - £1000
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We were impressed at the quality, expertise and efficiency of the service provided by Lumen Electrical Services. Communications were swift and clear and we found the firm to be reliable and provided good value for money and so we would certainly use it again.
review stars review stars review stars review stars review stars   13th October 2016
Value of Products/Services or Work Performed: £1001 - £5000
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Andrew responded promptly when asked to come and provide a quote. He came back to suggest a different option based on price. He was willing to complete the work outwith trading hours to avoid disruption to my business. He completed the work on the dates agreed and kept to schedule, visiting me the next day to ensure I was happy. Standard of work completed was excellent. Left area tidy and removed all debris. I would highly recommend this company.
review stars review stars review stars review stars review stars   17th September 2016
Value of Products/Services or Work Performed: £1 - £1000
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Excellent promPT service at a fair price. Invoice was straightforward.

review stars review stars review stars review stars review stars   10th September 2016
Value of Products/Services or Work Performed: £1 - £1000
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Andrew did some small jobs for us, quickly and efficiently. We found him particularly open and friendly, and appreciated his willingness to explain the various options available in some detail and discuss them with us.
review stars review stars review stars review stars review stars   2nd September 2016
Value of Products/Services or Work Performed: £1 - £1000
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I quite happily give Andrew 5 stars. An excellent electrician, he was punctual and very efficient and did a great job and tidied up afterwards.
I would highly recommend him and shall definitely use him again in the future.
review stars review stars review stars review stars review stars   25th August 2016
Value of Products/Services or Work Performed: £1001 - £5000
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We had numerous new lights installed throughout the house. We appreciated all the advice we received and are very happy with the quality of the work carried out.
review stars review stars review stars review stars review stars   25th August 2016
Value of Products/Services or Work Performed: £1 - £1000
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Trustworthy and reliable
review stars review stars review stars review stars review stars   23rd August 2016
Value of Products/Services or Work Performed: £1001 - £5000
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Having lived in many counties - Namibia, Botswana, Kenya, Greece and Japan,I know a good and trusty worker when I meet one.
Andrew was such a one.
review stars review stars review stars review stars review stars   23rd August 2016
Value of Products/Services or Work Performed: £1 - £1000
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Lumen Electrical Services were quick, well priced and very friendly. Would definitely use again.
review stars review stars review stars review stars review stars   22nd August 2016
Value of Products/Services or Work Performed: £1001 - £5000
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I would highly recommend Lumen Electrical Services. Andrew was highly professional, punctual and extremely thorough and the work he carried out was excellent.
review stars review stars review stars review stars review stars   21st August 2016
Value of Products/Services or Work Performed: £1 - £1000
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Fairly priced and excellent service! Did what he said he would do, when he said he would do it!

review stars review stars review stars review stars review stars   1st August 2016
Value of Products/Services or Work Performed: £1 - £1000
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I highly recommend Lumen. Andrew was knowledgable, courteous, did a great job fitting smoke and heat alarms and a bathroom ventilator. He filled in holes neatly and meticulously cleared up any debris from the work he carried out.
review stars review stars review stars review stars review stars   22nd July 2016
Value of Products/Services or Work Performed: £1 - £1000
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East Crosscauseway, Edinburgh
Andrew was very reliable, kept all appointments his quality of work was very good, he kept everything tidy and cleared up after his work. He is also very respectful and courteous. I would definitely use his services again.
review stars review stars review stars review stars review stars   21st July 2016
Value of Products/Services or Work Performed: £1001 - £5000
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Andrew was very professional and kept me informed about what he was doing and if there were any issues during the installation. He also cleaned up after himself when finished for the day which some trades seem to forget!
review stars review stars review stars review stars review stars   21st July 2016
Value of Products/Services or Work Performed: £1 - £1000
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I'm very pleased with the service. The job was arranged at short notice and was completed quickly. A great company to deal with, I'll certainly use them again.

review stars review stars review stars review stars review stars   21st July 2016
Value of Products/Services or Work Performed: £5001 - £25,000
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All work undertaken was to a high standard. Very tidy worker.
Andrew had the house to himself most days and I would highly recommend him very reliable and trustworthy. He gave very good advice and was always on time.
I will use him again if he's available but chances are he'll be very busy.
review stars review stars review stars review stars review stars   20th July 2016
Value of Products/Services or Work Performed: £1 - £1000
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Andrew was diligent and timely. Not only was his work of a high standard but the overall service was excellent. Definitely will be recommending him to friends and family.

review stars review stars review stars review stars review stars   20th July 2016
Value of Products/Services or Work Performed: £1 - £1000
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I used this company as recommended by a member of our staff, they knew I had been looking for a good electrician locally to the area. As soon as I made contact with Lumen, they provided a quotation and carried out the work in a very professional manner. I received excellent feedback from our staff to say a really good job had been done.

review stars review stars review stars review stars review stars   19th July 2016
Value of Products/Services or Work Performed: £1 - £1000
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Andrew carried out a very professional job. He replied immediately to my enquiry; attended to price the 4 electrical jobs I wanted done; fixed a date for the work and arrived promptly. He carried the work out efficiently, tidy up as he went along and removed all debris. I have already recommended to a friend.
review stars review stars review stars review stars review stars   19th July 2016
Value of Products/Services or Work Performed: £1001 - £5000
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Couldn't have been more helpful and actually helped with other issues that he didn't have to such as sorting broadband! Great service and would recommend a million times over!
review stars review stars review stars review stars review stars   19th July 2016
Value of Products/Services or Work Performed: £1 - £1000
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Lumen provided a very competitive quotation which was detailed and covered exactly what was discussed. Andrew turned up punctually and the work was done in the time expected. His work was of the best quality, he was extremely tidy, and amiable but focussed. He is obviously a first rate electrician; his advice was appropriate and actually enhanced the system that I had in mind. After the work was finished he promptly supplied me with the certificates of work done that I required for insurance purposes. I have no hesitation in recommending him as a Trusted Trader.
review stars review stars review stars review stars review stars   19th July 2016
Value of Products/Services or Work Performed: £1 - £1000
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Very professional and reliable service.
Would recommend Andrew without any hesitation.

review stars review stars review stars review stars review stars   19th July 2016
Value of Products/Services or Work Performed: £5001 - £25,000
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Excellent, reliable service. Good value for money.
review stars review stars review stars review stars review stars   19th July 2016
Value of Products/Services or Work Performed: £1 - £1000
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I was very impressed with Lumen from start to finish - the estimate was clear and understandable and the work was carried out professionally and on time. Any queries that I had were explained clearly.

The work was carried out in my home and Lumen made sure that the house was as clean and tidy as it was prior to them starting.

I would not hesitate to recommend them to others.