In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Jackson Hart Plumbing & Heating

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 4.9 out of 5 based on 30 reviews and feedback
Trusted Trader since 2020

Jackson Hart Plumbing & Heating
49-51 Montrose Terrace
Edinburgh
EH7 5DJ
0131 652 6020
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Business Information

Our family run business has been providing top quality plumbing and heating services for over 25 years. Come and visit our Edinburgh Showroom.

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Reviews and Feedback

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4.9 out of 5 based on 30 reviews.
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review stars review stars review stars review stars review stars   28th November 2022
Value of Products/Services or Work Performed: £1001 - £5000
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New gas boiler installed. Very accommodating and respectful and fitted in with times to suit me which is very important as I am disabled and find any disruption very difficult.

review stars review stars review stars review stars review stars   15th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had a leak affecting the flat below and asked Jackson Hart to investigate. John came round and was very helpful, he removed some panelling in the kitchen and identified the source. We then needed to remove more panelling ourselves to get it fixed, but when we did that it seemed to make the leak worse - in a panic we phoned and John fitted us in the next day and fixed it. We are very grateful for their caring response and would recommend them very highly.
review stars review stars review stars review stars review stars   6th June 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Very pleased with my bathroom refit from Jackon Hart. They were prompt in coming out to check out the bathroom, and then to give a quote. The showroom was also a great way to see what it would look like. Then, once scheduled, we quickly got a date booked in. The team arrived on time and left my place in a good state at the end of every day. A massive transformation, and consistent care plus attention to detail from the team.
review stars review stars review stars review stars review stars   17th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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New shower mixer and riser fitted. Fantastic quality work and communication through out. Use them also annually for boiler maint. Would not hesitate to recommend.
review stars review stars review stars review stars review stars   16th March 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Jackson Hart were recommended by a stranger years ago. Since then they have done a variety of work for us- both big and small - hob fitting, boiler services, leaky radiator valves, shower fitting and last week a total make over for our shabby, dated bathroom. We had no hesitation in trusting JH with the job. We have a new bath, wc, vanity, walls, ceiling, floor etc. Our bathroom looks great now, its now a bright pleasant room!! All the team & allied trades are professional, punctual, friendly and work is of a high standard. They consulted/involved us at every step and work was completed dead on time. Tanya in the office is efficient, calm and above all patient (!) with helping us make the right choices for us. It is so reassuring to know that there are still genuine, professional trades people out there who take a pride in their work. Our only concern is that we don't know what we would do with out them ! Thank you again team Jackson Hart !

Review Image 1 for Jackson Hart Plumbing & Heating Review Image 2 for Jackson Hart Plumbing & Heating Review Image 3 for Jackson Hart Plumbing & Heating 
review stars review stars review stars review stars review stars   5th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had a leak in the mains supply pipe in our communal stair. I wanted a plumber to come that day and after calling 8 companies from Trusted Trader, Jackson Hart were the only one to be able to fit it in. The plumber came a few hours later and fixed the leak quickly - can't ask for much more than that.
review stars review stars review stars review stars review stars   8th February 2022
Value of Products/Services or Work Performed: £1001 - £5000
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great work done by very helpful and polite people - very happy with our new boiler and their quick response.
review stars review stars review stars review stars review stars   2nd December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Having had my Vaillant boiler fitted by Jackson Hart in 2016 by John, I have been very happy with the annual service since. When I have had a couple of small problems with the boiler they have always been prompt in coming out and repairing the same day. It is always a pleasure to see John back to service the boiler.

review stars review stars review stars review stars review stars   30th November 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Skilled and efficient personnel, took time to deal with unexpected problems. Have used them before for servicing and minor works and would recommend them. Good quality local firm (and they have a beagle!)
review stars review stars review stars review stars review stars   24th November 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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1. Replacement of radiators and some pipework.
2. Bathroom alteration - replacing bath with shower. New WC and wash-hand basin. New flooring

Provided me with clear explanation of work needing done, and estimates. Kept me informed before work started about supplies, start dates etc. Tradesmen arrived on time and worked well. Discussed any problems which arose during work. Always polite, and tidied up at the end of every day, and when work was completed. The secretary, Tanya, also worked hard to keep me informed. Excellent firm. I have already recommended them to a friend.
review stars review stars review stars review stars review stars   8th November 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I had a new boiler supplied and fitted by Jackson Hart and his team having used them previously for other small household plumbing jobs. Throughout the process everyone involved was professional, efficient and considerate. Their time-keeping was prompt, all their work was clean and tidy and I was kept informed about how the job was progressing.

As a lone female I have now used this company a number of times and every time they have been professional and courteous - I haven't been condescended to, I've never felt uncomfortable or experienced any unwelcome 'banter'.

Thank you to the whole team for a great service from start to finish, I have no hesitation in recommending Jackson Hart to others.

review stars review stars review stars review stars review stars   28th October 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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Installation of new Bathroom Suite with wall and ceiling panels. The work was done to a very high standard with no delays or difficulties. No mess or fuss with every thing fully explained. Would not hesitate to use them again.

review stars review stars review stars review stars review stars   20th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Prompt and reliable service. Excellent response to messages.

review stars review stars review stars review stars review stars   12th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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We had an old bathroom sink replaced and splashback added by joiner. The plumber came on time, wore a mask, and completed the work efficiently and quickly. Extra work (sealant elsewhere) was no problem to the firm; I would give them extra points for sourcing a particular splashback, and for the boss coming himself to check on what was a fairly small job. Very satisfied.
review stars review stars review stars review stars review stars   11th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Really professional outfit. Lovely staff all round. Very happy with the work. Would recommend
review stars review stars review stars review stars review stars   3rd June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I have used Jackson a number of times over the years for boiler repair, and bathroom refurbishments, and this was for removal of old boiler and water tank & fitting of a new combi. As ever, Jackson and team were very helpful, commercial and got things done with the minimum of fuss to a high quality, with a good dry sense of humour to-boot!

review stars review stars review stars review stars review stars   18th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had a dripping tap and had been advised by a different plumber that I needed to change the tap (rather than the ceramic cartridge) since I didn't know the exact make and model of the old tap. I had purchased a tap from B&Q but on getting home I saw that the customer reviews for that particular tap were very poor. Jackson Hart confirmed that the tap I had purchased would not be suitable for regular use and they recommended some better quality makes of tap. I got a refund from B&Q and purchased a different tap instead. The Jackson Hart plumber came when he said he would (even though parking can be difficult on my street) and did an excellent job even though my flat is very old. He had to fit isolation valves since the copper pipes connected straight to the base of the old tap. He cleared up nicely afterwards and was professional in wearing his face mask all the time, so I felt safe. Jackson Hart invoiced me the same amount as they had quoted me so that was all fine. Although you can find cheaper call out rates out there, I felt comfortable with this trader and they did a good quality job.
review stars review stars review stars review stars   24th October 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We had a new water tank installed by them at the start of the month. The work they initially did, we could not fault. Quick and friendly service.
However, 12 days later we found it was leaking from a valve. We obviously were very alarmed. Because it happened on a Saturday, their office was closed. They hadn’t provided an emergency contact number, so we were very worried that it would keep leaking through til Monday. It was a struggle to get hold of them, but once we did they were out within the hour and fixed it in less than 30 minutes.
We would use them again, but found them quite hard to contact when we needed them.
review stars review stars review stars review stars review stars   30th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Professional, friendly & efficient service from Tanya in the office and Scott who came out and resolved the low water pressure in my (tenement) flat. Great experience; I'd definitely use them again for any plumbing needs.

review stars review stars review stars review stars review stars   22nd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had an intemittent leak from an awkward u-bend in kitchen.Jackson Hart one of 2 companies recommended by Age Scotland(didn't know a reliable plumber)
Prompt reply from Tanya ( working from home as office currently closed due to Covid ).Scott arrived promptly, did a thorough check to discover 2 problems and solved them in an efficient and friendly manner.Absolutely no qualms about using their services in future.
review stars review stars review stars review stars review stars   14th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Was looking for a gas engineer when a boiler problem could not be solved by our previous plumber.
Scott arrived on time and was polite and friendly. The problem was intermittent, and wasn't causing problems when he arrived, but he was happy to return at short notice when the problem arose again, and managed to identify and solve the issue.
Happy with the response, happy with the result, happy to recommend.
review stars review stars review stars review stars review stars   13th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Didn't know a reputable Edinburgh plumber and found Jackson Hart. Sorted our plumbing issue quickly and would use them again.

review stars review stars review stars review stars review stars   31st August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service. I was very impressed by health and safety. Engineer wore a mask , used hand sanitiser and even wiped down the boiler when he had finished.

review stars review stars review stars review stars review stars   15th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very fast response to my enquiry. Scott who came to do the work was excellent. He did a very good job and was professional and friendly. Wouldn't hesitate to use Jackson Hart again or recommend to others.
review stars review stars review stars review stars review stars   8th February 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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I had my bathroom refurbished by Jackson Hart.
The team were hard working, efficient, tidy and friendly.
I am delighted with the result.
I would highly recommend this team and would happily use them again.
review stars review stars review stars review stars review stars   11th October 2019
Value of Products/Services or Work Performed: £10,008
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I had moved into a new apartment and the ensuite bathroom needed major refurbishment to be brought into the 21st century. Jackson Hart helped me throughout the whole process, from designing what was possible given the dimensions of the space, to fitting the bathroom by their team of highly professional tradesmen. They sourced a small bathtub to fit into the space, and fitted an electric shower. The team of Scott (plumber), Kamil (tiler) and George (joiner) worked effectively and seamlessly to ensure that the work was completed on time and with minimum disruption. Tanya in the office was exceptionally helpful. I have no hesitation in recommending Jackson Hart.

review stars review stars review stars review stars review stars   25th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Found ourselves needing a new boiler. Estimate was presented quickly, upon request, and a date was agreed at a convenient time. Scott who did the work was prompt & efficient and dealt with everything he was asked to do. Very pleased with the new boiler and the way it was all arranged.

Review Image 1 for Jackson Hart Plumbing & Heating by Richard Swann 
review stars review stars review stars review stars review stars   17th September 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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We’ve had lots of work done by Jackson Hart over the years and would highly recommend them. The quality of their work is consistently excellent and their range of products is great. They are a very professional and friendly company who are committed to providing services at competitive prices.
review stars review stars review stars review stars review stars   13th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I would highly recommend this company. Having tried to contact other plumbers without much success I was delighted with the response from this firm. They turned up when they said they would. The Director was exceptionally helpful when discussing all options allowing me to tailor to my budget. I was extremely happy with the quality and high standard of work. I will absolutely use this company again.
review stars review stars review stars review stars review stars   6th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Great service never had any issues. Really prompt and kept me informed during the whole process.