Heatfactors Ltd | Edinburgh Trusted Trader
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Heatfactors Ltd

review stars review stars review stars review stars review stars
 4.5 out of 5 based on 14 reviews and feedback

Heatfactors Ltd
73 Moredun Park Gardens
Edinburgh
EH17 7LQ
0131 443 1411

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Business Information

At Heatfactors we want to provide you with peace of mind and excellent service.

Est 1978 Heatfactors have evolved to provide you with excellent service and complete peace of mind.

Heatfactors have their own professional safety and installation engineers, along with office support staff to be there for when you want us.

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Reviews and Feedback

review stars review stars review stars review stars review stars
4.5 out of 5 based on 14 reviews.
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review stars review stars review stars review stars review stars   21st June 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Used trader after recommendation from a family member. i work during the week and trader was happy to come round in the evening to give a quote.

Quote was very thorough and break down was very clear. Happy to amend to fit our budget and needs and also gave recommendations on value for money products.

Job was carried out in a timely manner and managed really well in our old 1900's house, tackling under the floor boards.

Friendly and approachable team carried out the job on the day . Job was installing new central heating system, radiators, attaching and installing range cooker.

Was very amenable to work around other traders to allow for completion of jobs.

review stars review stars review stars review stars review stars   17th June 2017
Value of Products/Services or Work Performed: £1 - £1000
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We have used this tradesman for many years for installation and maintenance for plumbing and for gas. He has always been reliable and has always done really good work. Heartily recommended
review stars review stars review stars review stars review stars   16th June 2017
Value of Products/Services or Work Performed: £1 - £1000
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Excellent services from start to finish.

Quick callback and problem sorted within 2 days.

Friendly and no mess left.
review stars review stars review stars review stars review stars   12th June 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Administrator note:

The reviewer decided not to add any additional comments.

review stars review stars review stars review stars review stars   10th March 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
Heatfactors installed a complete central heating system in my property where there was none. Including laying pipes, installing a boiler and radiators throughout the property.
The guys were very tidy throughout the work being done. Very happy with the installation and the product.
Would highly recommend this company and will definitely use them again in future.
review stars review stars review stars review stars review stars   9th May 2016
Value of Products/Services or Work Performed: £1 - £1000
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I was pleased with the service we got from Scott Morrison and his team and would have no hesitation in recommending the company. We hope to use them very soon for another job.

review stars   7th May 2016
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
Waited in for the engineer to turn up, arrived at a different time than agreed. Left saying he'd need to make a phone call and said he would return the dame day. He clearly didn't understand the boiler issue. Never received a follow-up. Total time wasters.
Moderator Response
Scott Morrison, Director of Heatfactors Ltd has made the following reply :-

I am very sorry to hear that our service was not up to standard, I think there has been a complete miss understanding between our company and the client.

We passed the job to a sister company thinking they had dealt with this but unfortunately not.

In future we will be making follow up calls to clients to make sure full contact has been made.

I am now looking into ways to prevent this and for this not to happen again.
review stars review stars review stars review stars review stars   20th March 2016
Value of Products/Services or Work Performed: £1001 - £5000
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Used Heatfactors for years for plumbing / heating works very realable and trusting . Recommended them to many friends or customers and never had any negative feedback !!
review stars review stars review stars review stars review stars   18th March 2016
Value of Products/Services or Work Performed: £1 - £1000
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Stewart was brilliant - came out and restored the pressure in my leaking boiler within a couple of hours, ordered the necessary part and had the repair completed within a couple of days - all with a smile and a friendly demeanour. He explained everything clearly and left me with the old part for future reference. Great service.
review stars review stars review stars review stars review stars   3rd March 2016
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
I have used Heatfactors for several jobs around my home, from installing new radiators & showers, to sanitary ware installations and boiler serving. I have found them to be a hardworking, honest, reliable company, who carry out the required task to a high standard at a reasonable cost. I have recommended them to various friends & neighbours who have also had work carried out and wouldn't hesitate to use / recommend them again.
review stars review stars review stars review stars review stars   3rd March 2016
Value of Products/Services or Work Performed: £25,000+
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I have absolutely no hesitation in wholeheartedly recommending Heatfactors. Honest, reliable, enthusiastic to assist and well organised.
review stars review stars review stars review stars review stars   3rd March 2016
Value of Products/Services or Work Performed: £1001 - £5000
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These guys fitted wet room for me excellent service from start to finish

review stars review stars review stars review stars   3rd March 2016
Value of Products/Services or Work Performed: £25,000+
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Note from Trusted Trader admin:

The reviewer did not leave any additional comments

review stars review stars review stars review stars review stars   22nd February 2016
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
Heatfactors are reliable and always do a thorough job.

We have used their services over a number of years.