10 Year Case Study - GW & JS Construction Ltd
Friday 27 June 2025
"We were one of two Edinburgh contractors who were approached by the new Edinburgh Trusted Trader Scheme. We were asked if we would like to join the scheme and help them launch it with the City of Edinburgh council in June 2015. We really liked the idea of a trustworthy scheme that our customers could get assurances from which was backed by Trading Standards and supported by Police Scotland. It definitely has achieved what we wanted."
“The scheme generates approximately 25% of new customers, who then become returning customers.”
"The scheme has achieved a secure customer base for us. Customers are reassured they are dealing with a trustworthy company. We would recommend the scheme to other traders. It helps create a valued customer base and a trusted backing for the Company."
"The annual membership is good value for money compared to other advertising services. It also means Companies and Customers have the support of an independent organisation should any dispute arise."
"The Edinburgh Trusted Trader logo reassures potential customers and we use a review widget on our website which is transparent to everyone. Ten years on, our business continues to attract new customers who have found us through the Edinburgh Trusted Trader Scheme, and we look forward to the next ten."
If you are interested in becoming an Edinburgh Trusted Trader, you can find out more below:
Jason Staines, Guy Wright, Directors
GW & JS Construction Ltd
