BR Domestic Appliance Specialist
BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519
Trader Categories and Services
Electrical Appliance Repairs, Cooker - Dishwasher Repairs | Appliance Repairs, Washing Machine Repairs, Cooker Hood Repairs, Dishwasher Repairs, Hob Repairs, Dyson | Vacuum Repairs, Tumble Dryer RepairsImages and Photographs
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Business Information
With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.
Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.
Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.
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5.0 out of 5 based on
420 reviews.
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28th June 2025Value of Products/Services or Work Performed: £1 - £1000
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We have 3 children, 2 of whom are disabled so we actually have 2 washing machines for all the laundry. One wasn’t working (Logik brand) and a well known company that I initially called told me it was too difficult to get parts for Logik and then tried to sell me a new machine for around £600! Without much hope but desperate to try to get our machine fixed asap I called BR Domestics after reading the many positive reviews. Billy came right away and ordered the part we needed without any problems then came to fit it it as soon as the part arrived. A fraction of the price of a new machine. I see why he gets all the positive reviews - well deserved !
17th June 2025Value of Products/Services or Work Performed: £1 - £1000
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Bill is a very competent operator and I was very impressed with the service provided. Would highly recommend.
Ian C
16th June 2025Value of Products/Services or Work Performed: £1 - £1000
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Phone to fix washing machine, new handle, 1 hour done, that's what I call amazing
Heather smail
16th June 2025Value of Products/Services or Work Performed: £1 - £1000
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Billy fitted my new oven and helped repair my washing machine. He was quick to respond and book, really helpful and very nice. Couldn’t recommend more.
12th June 2025Value of Products/Services or Work Performed: £1 - £1000
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Billy provided a simply excellent service. He answered my initial call about a washing machine problem, explained the procedure for repair, gave an indicative cost and agreed to come the following day. Everything was repaired within a day of my initial call. The repair was a little more extensive however Billy had the spare part and also informed me of the additional work required. Excellent service and highly recommended.
Eddie Backler
20th May 2025Value of Products/Services or Work Performed: £1 - £1000
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Repaired oven and control switch and a jammed washing machine drawer. Contacted BR yesterday and job done this afternoon. Friendly and helpful man and very pleased with work will use him again and pleased to recommend him to others.
14th May 2025Value of Products/Services or Work Performed: £1 - £1000
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Billy repaired dishwasher. He came at short notice, having taken time to discuss options at length on the phone ( including self fix suggestions). He sorted the problem quickly. Brilliant service. Would highly recommend. Thanks Billy :)
Lyn
19th March 2025Value of Products/Services or Work Performed: £1 - £1000
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Our oven heating element packed in and Billy was recommended by an electrician. He was on our premises within 90 mins and returned with the part later in the morning. We were back up and running by lunch time. Excellent service and personable character. Highly recommended.
4th March 2025Value of Products/Services or Work Performed: £1 - £1000
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We had a dishwasher fault, and rang BR, who gave us a quote, said he would attend that same day, and also inform us prior to attending. This he did.
Upon arrival he immediately got to work, and detected a problem with the dishwasher pump, a fault incidentally that he had not experienced previously. In his van stock he had a pump that was suitable for the machine, and fitted same. Our machine was up and running very soon afterwards.
All in all a great experience, and a competent professional approach to the task. Highly recommended.
Upon arrival he immediately got to work, and detected a problem with the dishwasher pump, a fault incidentally that he had not experienced previously. In his van stock he had a pump that was suitable for the machine, and fitted same. Our machine was up and running very soon afterwards.
All in all a great experience, and a competent professional approach to the task. Highly recommended.
Alastair
22nd February 2025Value of Products/Services or Work Performed: £1 - £1000
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Cannot fault Billy one bit. Service was quick and friendly. Came in, assessed the fault, replaced the part and bosh…fixed. Amazing service and such a friendly service. Highly recommend.
Dean
3rd December 2024Value of Products/Services or Work Performed: £1 - £1000
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Absolutely superb service.
Issue with double oven kept tripping.
Called back with hrs, appt for 2 days later, assessed, fixed and checked dame day.
Really nice guy
Fantastic highly recommend
Issue with double oven kept tripping.
Called back with hrs, appt for 2 days later, assessed, fixed and checked dame day.
Really nice guy
Fantastic highly recommend
Janis Ramage
20th November 2024Value of Products/Services or Work Performed: £1 - £1000
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A mouse had chewed through the waste pipe on our dishwasher. Billy replied to my text within a couple of hours, checked some information to make sure he was likely to be able to help and came out the next morning. He fixed the problem, was straightforward to deal with and his charging was very fair and easy to understand. I would recommend him unreservedly. Thanks for great service and outcome!
8th November 2024Value of Products/Services or Work Performed: £1 - £1000
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I contacted Billy to see if he could attend and possibly repair my Mothers washing machine. He responded quickly and gave me a firm quote for possible repair costs. He was able to attend the following day and repaired the machine for the quoted price. Very happy with the service he provided.
19th October 2024Value of Products/Services or Work Performed: £1 - £1000
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Billy was great to deal with - after phoning him, he fitted me in as soon as he could and fixed my oven. Would definitely use him again and would recommend.
30th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Billy was a pleasure to deal with from the outset. Carried out the repair quickly and did a 1st class job. Would be happy to recommend his services.
Thank you
Alan
Thank you
Alan
Alan
24th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Phoned yesterday and Billy came out today, was on time, respectful of property and fixed washing machine. Very knowledgeable and trustworthy, would highly recommend.
Tracie Mccormack
20th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Billy was so efficient and friendly. Fixed the problem quickly and updated me on costs throughout the job. Full of great tips on how to look after the washing machine too. Wouldn’t hesitate to use again and recommend.
Amanda Hogg
19th September 2024Value of Products/Services or Work Performed: £1 - £1000
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Replied promptly within minutes to my initial text message re an oven fault.
Billy offered upfront advice and recommended a new oven rather than spend money on a repair given the age of the oven.
Purchased a new oven and Billy came to fit on date as arranged. Communication was great, calling me to let me know he was running late but would be there asap.
Good advice given on additional work needed to safeguard the fitting of the oven which was over and above original cost agreed but still great value for money.
Billy even carried the old oven to my car for me so I could take it to the recycling centre.
I have employed his services on a few occasions now and always get the same first class service.
I would highly recommend Billy for his reliability, expertise and excellent customer service.
Billy offered upfront advice and recommended a new oven rather than spend money on a repair given the age of the oven.
Purchased a new oven and Billy came to fit on date as arranged. Communication was great, calling me to let me know he was running late but would be there asap.
Good advice given on additional work needed to safeguard the fitting of the oven which was over and above original cost agreed but still great value for money.
Billy even carried the old oven to my car for me so I could take it to the recycling centre.
I have employed his services on a few occasions now and always get the same first class service.
I would highly recommend Billy for his reliability, expertise and excellent customer service.
Elaine
17th September 2024Value of Products/Services or Work Performed: £1 - £1000
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I highly recommend Billy. Friendly, prompt and very reliable. Washing machine fixed and checked. Price as quoted and affordable. Many thanks Billy.
Catherine Douglas
8th September 2024Value of Products/Services or Work Performed: £1 - £1000
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I am happy to recommend this trader for both promptness and efficiency. I had an oven that wouldn't heat but thanks to this specialist the problem was solved a day after contacting him.
22nd August 2024Value of Products/Services or Work Performed: £1 - £1000
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Billy fitted in the job th day after we called. He kept us informed about his time of arrival and made the repair quickly and effectively. A very good service.
30th July 2024Value of Products/Services or Work Performed: £1 - £1000
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I had water backing up from the sink into the dishwasher. Came out within a day of the call and had it fixed inside 20 minutes! Would thoroughly recommend.
26th July 2024Value of Products/Services or Work Performed: £1 - £1000
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Called William and he was out the next morning and had the job done within an our. Delighted with the service he provided.
17th July 2024Value of Products/Services or Work Performed: £1 - £1000
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First class service in every respect provided by Billy when fixing our washing machine. I was thoroughly impressed with his workmanship, also he had a very pleasant and accommodating manner. I would have absolutely no hesitation in recommending his service
Christina
12th July 2024Value of Products/Services or Work Performed: £1 - £1000
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Billy came out at sorted our dishwasher after another contractor who installed the machine failed to return calls. Very approachable and offered to try and fit in an appointment as early as possible. Sorted the problem in few hours and explained all payment terms up front - highly recommend Billy !
21st June 2024Value of Products/Services or Work Performed: £1 - £1000
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I would have no hesitation in recommending Billy. I called him on Thursday evening and he came midday on Friday. Managed to repair my ancient Zanussi washing machine no problem. A knowledgeable, tidy worker, got straight on with the job. 5 stars all round
Susan
13th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Element replaced in oven and oven secured in place.
Lesley Fergusson
6th June 2024Value of Products/Services or Work Performed: £1 - £1000
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Contacted yesterday and came this morning, replaced the element in the oven. Very pleased with the work. Thank you
1st June 2024Value of Products/Services or Work Performed: £1 - £1000
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I needed to find someone to fix my daughter's washing machine as the door wouldn't open at the end of a wash cycle. I've used this Trusted Trader site to find contractors for several years now and the reviews for BR Domestic Appliance Specialist stood out a mile in this category. Billy was on holiday but arranged to fix the problem on the day he got back, and even called round to my daughter's workplace to pick up her keys to get access. The machine needed a new door kit which he already had in his van so he was able to complete the repair right away. This is first class service! Highly recommended and will definitely use again.
Ken N
22nd May 2024Value of Products/Services or Work Performed: £1 - £1000
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Billy provided excellent advice and installed a new cooker all within 24 hours of our initial call to him. I would thoroughly recommend him.
Iain Dalglish
9th May 2024Value of Products/Services or Work Performed: £1 - £1000
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Finding that my washing machine had stopped working one afternoon, I phoned BR Domestic Appliance Specialist after seeing consistently positive reviews online from other customers, and I’m glad I did! William was helpfully clear on the phone about what the costs for labour and parts would be if the problem was what he thought it might be (and reassuringly clear that it would be just a much smaller call out fee if it proved to be unfixable). He was able to fit me in the next morning, and arrived as scheduled (texting ahead). He worked quickly to diagnose and repair the problem (worn motor brushes that needed replacing), and tested the machine was working before he left. His very reasonable charge was exactly in line with what he’d estimated on the phone and my washing machine has been continuing to work fine. Recommended!
John
12th April 2024Value of Products/Services or Work Performed: £1 - £1000
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Billy repaired my elderly parents’ hoover. He carried out the work quickly and efficiently at an excellent price. Because of they were unable to drop the hoover at his shop he kindly agreed to pick it up and drop it off again. We will use Billy for any appliance repairs we need in the future.
2nd April 2024Value of Products/Services or Work Performed: £1 - £1000
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I had to get the element in my oven replaced. Mr Rutherford came on the
day I phoned him and was able to fix the problem right away. I will certainly contact him again, if required.
day I phoned him and was able to fix the problem right away. I will certainly contact him again, if required.
27th March 2024Value of Products/Services or Work Performed: £1 - £1000
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Our dishwasher was broken and Billy came out very quickly to repair it. He is friendly and incredibly knowledgeable I wouldn't hesitate to recommend him.
Carly Millan Page
26th March 2024Value of Products/Services or Work Performed: £1 - £1000
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Came out same day , managed to repair and fix the dishwasher . Very friendly and explained all that had been done . Very friendly, would definitely recommend . Very happy with the job undertaken
J falconer
26th March 2024Value of Products/Services or Work Performed: £1 - £1000
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Contacted on the Saturday afternoon and fixed on Monday morning. First class service, would highly recommend!
Bob
22nd March 2024Value of Products/Services or Work Performed: £1 - £1000
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Mr Rutherford came on time, reviewed the problem with the door of the washing machine and gave helpful advice and sorted the issue. The cooker is level again - Delighted with the result. Would definitely use the firm again.
Chalmers
18th March 2024Value of Products/Services or Work Performed: £1 - £1000
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BR Domestic Appliance Specialist provided a quick and professional repair to my oven that kept tripping the main circuit breaker. Would recommend BR Domestic Appliance Specialist to anyone that needs their faulty appliances repaired and would use them again in a heartbeat.
Stephen McClune
28th February 2024Value of Products/Services or Work Performed: £1 - £1000
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Highly highly recommend William Rutherford. Excellent service and professional manner helping advise on the disconnecting and reconnecting a new washing machine for my elderly Mum. He was also so reliable in terms of timings and a lovely manner. Fully trustworthy and professional. Many thanks Billy - will definitely be back in touch in the future.
Meriel Limb
8th January 2024Value of Products/Services or Work Performed: £1 - £1000
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Contacted BR Appliances via Facebook after seeing other recommendations online.
I received a callback almost immediately and my non draining washing machine was fixed by the following lunchtime.
Excellent communication regarding price and arrival time. Very clean and professional.
Very happy with the service provided and would recommend to others in the future.
I received a callback almost immediately and my non draining washing machine was fixed by the following lunchtime.
Excellent communication regarding price and arrival time. Very clean and professional.
Very happy with the service provided and would recommend to others in the future.
Jo
28th December 2023Value of Products/Services or Work Performed: £1 - £1000
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A quick reply to a call out to check a washing machine just before Christmas. A great service ! Highly recommended.
7th November 2023Value of Products/Services or Work Performed: £1 - £1000
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Billy returned my call and repaired my fan oven all within 24 hours!
Great service really nice guy!
Great service really nice guy!
M Briggs
2nd November 2023Value of Products/Services or Work Performed: £1 - £1000
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Called BR Domestic Appliance Specialist because I needed a Beko washing machine seal replaced as soon as possible. Billy came out the next day. What an amazing service. So efficient, knowledgeable, friendly, knew exactly what he was doing. Left no mess. Fully recommend him and this company to work on your appliances. Very good, fair price. Extremely profession.
26th October 2023Value of Products/Services or Work Performed: £1 - £1000
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Responded very quickly to replace pump in washing machine. Also sorted problems with supply pipe and fitting machine in tight space. Very happy with work, will use again.
John Grey
17th October 2023Value of Products/Services or Work Performed: £1 - £1000
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I contacted this company regarding a fault with our washing machine. Service was top notch. Machine fixed and up and running again on the same day. Very professional, polite and punctual. Highly recommend.
21st September 2023Value of Products/Services or Work Performed: £1 - £1000
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excellent service from billy
fixed my washing machine same day
thanks again billy for your excellent service
highly recommend
alan ,s
fixed my washing machine same day
thanks again billy for your excellent service
highly recommend
alan ,s
alan somerville
25th August 2023Value of Products/Services or Work Performed: £1 - £1000
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Washing machine repair.
Excellent work.
Thank you Billy.
Excellent work.
Thank you Billy.
Lois Sinclair
14th August 2023Value of Products/Services or Work Performed: £1 - £1000
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I attempted to reverse the door on my tall freezer but failed miserably. Billy came to the rescue and saved the day.
Delighted with his workmanship. Lovely man and would highly recommend. Thanks again Billy.
Delighted with his workmanship. Lovely man and would highly recommend. Thanks again Billy.
JW
21st July 2023Value of Products/Services or Work Performed: £1 - £1000
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Billy is fantastic . Quick response after contacting him. Has installed my dishwasher. Friendly , helpful and I highly recommend .
Jo Wilson
6th July 2023Value of Products/Services or Work Performed: £1 - £1000
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Billy is multifaceted, we called him out late tonight and he came out that night. We had a couple issue and he had no issues with sorting it all.
Fair price, upfront and honest service with a smile.
Fair price, upfront and honest service with a smile.
Christopher
4th July 2023Value of Products/Services or Work Performed: £1 - £1000
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Billy got in touch quickly after me emailing a query re washing machine repair. He arrived the next day and replaced the seal on the machine. Communication and efficiency superb.
29th June 2023Value of Products/Services or Work Performed: £1 - £1000
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AO delivered and were supposed to install. The "engineer" told my wife it wouldn't fit and took the machine away telling us to buy an Indesit. I phoned Billy and was told a Hotpoint is the same as Indesit. He came as soon as my machine was returned and fitted it at 50% less than the other guy. First class.
Brian Mccardle
13th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Billy is such an obliging person.
He turned up when he said he would, was respectful of my property and was a very efficient and tidy tradesman. He is clearly very knowledgable and sourced the fault in my Siemens oven which wasn’t what I originally thought it to be. He tested it thoroughly afterwards to make sure everything was working as it should be.
In today’s world of very high prices I don’t think you could get a better priced job.
Highly recommend in every way.
He turned up when he said he would, was respectful of my property and was a very efficient and tidy tradesman. He is clearly very knowledgable and sourced the fault in my Siemens oven which wasn’t what I originally thought it to be. He tested it thoroughly afterwards to make sure everything was working as it should be.
In today’s world of very high prices I don’t think you could get a better priced job.
Highly recommend in every way.
Maggie
11th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Came the next day, reliable and fixed the issue quickly. Have used before and would again.
Robert Horsburgh
7th June 2023Value of Products/Services or Work Performed: £1 - £1000
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Billy came to East Linton to replace the heating element in my electric oven. Excellent communication, came when he said he would, clean and tidy, did an excellent job. Five star service, highly recommended.
Anne
29th May 2023Value of Products/Services or Work Performed: £1 - £1000
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Great reliable service. I asked Billy to replace the seal on my washing machine as it had become mouldy. Billy arrived when he said he would and replaced this in no time at all, with a genuine part. He also gave me advice on how to prevent this happening in future.
Karen
29th May 2023Value of Products/Services or Work Performed: £1 - £1000
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Prompt response, great communication, was able to schedule an appointment within a day, job completed quickly and a nice guy. Would definitely call Billy again.
Jacqui
25th May 2023Value of Products/Services or Work Performed: £1 - £1000
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Really prompt and reliable service provided to fix my electric grill. Good value for money. Will definitely use them again.
Lucy Napier
21st May 2023Value of Products/Services or Work Performed: £1 - £1000
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I had a minor but worrying fault on my cooker hob (ignition firing when not in use) and needed it sorted before going on holiday as I wasn't keen on leaving it sparking when I was away. Billy phoned me back within a few minutes of my panicked message, came out and sorted it straight away - all on a Sunday afternoon as well. A big relief that it's done, and he was very pleasant and efficient to deal with. Would definitely recommend.
14th April 2023Value of Products/Services or Work Performed: £1 - £1000
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I needed help with the overall working and instructions of all my new Zanussi appliances in a new kitchen . I called several businesses to no avail but William was fantastic , happy and willing to help . He came around the next day and even left his number and time if ever needed when in need . I would definitely use Billy again thanks to his professionalism and friendliness .
James Bruce
4th April 2023Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from BR Domestic! This was the first number I called and service could not have been better. Prompt attention, diagnosed and repaired the washing machine and even told me, in advance, what the charge would be. 5 stars all the way!
Eddie Chambers
3rd April 2023Value of Products/Services or Work Performed: £1 - £1000
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Within a few hours of contacting Billy he came to our home and sorted the faults in our oven on his day off. We would certainly recommend BR Domestic Appliance, excellent service.
Ian
31st March 2023Value of Products/Services or Work Performed: £1 - £1000
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Washing machine had been leaking quite badly. I called BR and he was able to come out to look at the machine that day and found the problem. He ordered a new seal and came the next day to replace it. Service was excellent, very helpful, would highly recommend and would use again.
Claire
29th March 2023Value of Products/Services or Work Performed: £1 - £1000
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Phoned on behalf of an 87 year old neighbour, whose lower fan oven had stopped working.
Was talked through a quick fix, as it had gone into standby mode, and problem sorted in minutes. No charge!
Outstanding service. Will certainly recommend to anyone I know, or who asks
Was talked through a quick fix, as it had gone into standby mode, and problem sorted in minutes. No charge!
Outstanding service. Will certainly recommend to anyone I know, or who asks
23rd March 2023Value of Products/Services or Work Performed: £1 - £1000
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Called Billy as my elderly Mother's oven caught on fire and I hoped it was fixable. Billy turned up the very next day as agreed and resolved the issue straight away. Source of the issue was fat on the grill element. There was absolutely no overselling, replacement of parts that were not required etc, Billy simply burnt off the fat and the oven is back to fully working.
A very honest and dependable service I will certainly be using again.
A very honest and dependable service I will certainly be using again.
Mr Neil McRobie
17th March 2023Value of Products/Services or Work Performed: £1 - £1000
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Excellent prompt service. Will definitely recommend to friends and I will use this company again.
Anne Russell
15th February 2023Value of Products/Services or Work Performed: £1 - £1000
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Our washing machine was repaired by Billy.
He responded to an initial text immediately. He came to do the job when arranged and completed the repair expertly.
He is professional, reliable and efficient. I would not hesitate to recommend him to anyone and I have done so in the past. Everyone who has had him to do work speaks very highly of him.
He responded to an initial text immediately. He came to do the job when arranged and completed the repair expertly.
He is professional, reliable and efficient. I would not hesitate to recommend him to anyone and I have done so in the past. Everyone who has had him to do work speaks very highly of him.
11th February 2023Value of Products/Services or Work Performed: £1 - £1000
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Our washing machine has been periodically not working properly and not finishing cycles, so Billy came out promptly and advised me what the issue was and how much it would cost to fix it. He advised us that it would be better to buy a new machine because of the age of our washing machine. I really appreciate his honestly and sound advice, somebody else could have made a fast buck by fixing the machine but Billy's honesty and integrity meant he gave us invaluable advice and even went the extra mile by helping me narrow down the search for the new machine. I wouldn't hesitate to use BR Domestic Appliances again or recommend them, 5 star service!
11th January 2023Value of Products/Services or Work Performed: £1 - £1000
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I had a problem with my tumble dryer. Phoned BR and Billy came the next morning and was able to repair on that visit. Very helpful. Highly recommend
Chris
9th January 2023Value of Products/Services or Work Performed: £1 - £1000
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I had a leaking seal on my washing machine. Called BR to see if they could fix the problem. They got back to me with a price and came out the next day to replace the seal with no hassle.
Would definitely recommend them!
Would definitely recommend them!
Peter
20th December 2022Value of Products/Services or Work Performed: £1 - £1000
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Dishwasher wasn't draining so wasn't working. I looked up recommended traders on this website and went for BR Domestic Appliance Specialist based on their positive reviews. I was very fortunate in that they were able to come out the very same morning I phoned - a bonus to be squeezed in last minute before Christmas. Job was completed quickly and cleanly. Would definitely use again!
Cat
16th December 2022Value of Products/Services or Work Performed: £1 - £1000
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Phoned this company regarding my dishwasher that was showing an error code. They were really helpful and rather than come out and charge me suggested what I might do easily myself to clear the code, which worked! So unusual these days to get someone friendly and helpful, would definitely make me want to use them again if needed.
5th December 2022Value of Products/Services or Work Performed: £1 - £1000
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We had a washing machine door seal replaced and while he was there the engineer gave us some helpful advice about an oven that was tripping the RCD
Douglas Clark
17th November 2022Value of Products/Services or Work Performed: £1 - £1000
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Washing machine door lock mechanism replaced.
A friend recommended Billy to me, and when I spoke to him just after lunch he said he would pop out in the afternoon to see me. He was absolutely true to his word and arrived promptly and fixed the washing machine door lock in no time. All in all, from first call to repair was just under two hours, and all for a very reasonable price.
I am very pleased and impressed with the speed and quality of the service and would definitely recommend Billy.
A friend recommended Billy to me, and when I spoke to him just after lunch he said he would pop out in the afternoon to see me. He was absolutely true to his word and arrived promptly and fixed the washing machine door lock in no time. All in all, from first call to repair was just under two hours, and all for a very reasonable price.
I am very pleased and impressed with the speed and quality of the service and would definitely recommend Billy.
Mark
9th November 2022Value of Products/Services or Work Performed: £1 - £1000
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Dyson needed serviced and a new battery fitted. I provided the battery and Billy collected the Dyson, completed the work and delivered it the next day. Helpful, friendly service, highly recommended.
Phyllis R
9th November 2022Value of Products/Services or Work Performed: £1 - £1000
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There was a dishwasher problem in he flat. Although when switched on it made the right initial noises it failed to operate. I arranged a visit from Billy and he was able to sort the problem for a very reasonable price. I was impressed with how quickly he was able to fit in a visit and he came on time. I will certainly turn to BR Domestic first if I have repair problems in the future.
2nd November 2022Value of Products/Services or Work Performed: £1001 - £5000
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Fast, reliable and professional. would recommend.
Action For Children
2nd November 2022Value of Products/Services or Work Performed: £1 - £1000
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Billy was fantastic. My Dyson stopped working so he picked it up and returned it the following day, all in working order. Competitively priced too. Great customer service from start to end. Billy himself was very friendly and certainly someone I would recommend and will be using in the future.
24th October 2022Value of Products/Services or Work Performed: £1 - £1000
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Did a good job fixing my washing machine, it broke again after he left and he came right back at no extra cost. Again the machine seemed to be working, he said if it broke again he'd come back in a couple of days with a new part. The machine did break again but my wife decided to get a new machine. He refunded half what we'd paid as per his original quote.
All round happy, would definitely recommend.
All round happy, would definitely recommend.
Neil
19th October 2022Value of Products/Services or Work Performed: £1 - £1000
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Billy came when he said he would (the next day in the morning) and sorted out our washing maching with a minimum of fuss. He is a pleasant person who clearly knows just what he is doing. Would not hesitate to use again.
Sean Russell
1st October 2022Value of Products/Services or Work Performed: £1 - £1000
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Our 20-year old washing machine motor failed. We contacted Billy on a Saturday who said he could come Tuesday to see if it can be fixed. We expected that we might need to purchase a new machine, but no, it was repaired and working just great. In addition we wanted a new seal fitted if it worked, and it was. Just great service - Billy very pleasant to deal with, we admire his expertise and will recommend to friends.
GH
29th September 2022Value of Products/Services or Work Performed: £1 - £1000
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Phoned this morning as Bosch washing machine showed an error code and wouldn't go, got a service visit by lunchtime. Fault was with the motor as predicted online and engineer repaired the motor there and then. Saved me having to get a new motor or new washing machine and fitted me in as last call before going on hol, even texted to tell me he was on his way, great service.
kat b
28th September 2022Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service! Phoned to report a fault with my washing machine. Billy was round the same morning as promised. Upfront conversation on costs. Went above and beyond as fault was not as straight forward as first thought. Highly recommended!
Gillian Savage
23rd September 2022Value of Products/Services or Work Performed: £1 - £1000
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The door on the Beko washing machine wouldn’t open after it’s cycle , wet clothes were in for 3 days as it was over the weekend & the soonest l could contact an engineer was 9am last Tuesday. I looked at Trusted Trader & as impressed by Billy’s reviews, called him & he said he would try & come round that day. I was amazed to have such an instant response & although he didn’t have the part on him , he ordered one & returned the following evening to fit it. I would certainly recommend him to anyone & good to know that he can repair most domestic items as things do break down!
Wendy
22nd September 2022Value of Products/Services or Work Performed: £1 - £1000
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Repair carried out to a blocked cooker hood. I have used BR Domestics on several occasions now for various appliance issues and would have absolutely no hesitation in recommending them.
Joy Leslie
21st September 2022Value of Products/Services or Work Performed: £1 - £1000
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Billy came out to my property to have a look at my washing machine which had stopped working mid-cycle. Over the phone he explained his pricing clearly, which was appreciated. He found the source of the problem and stayed to make sure it was all fully resolved. He additionally made sure the machine was level and we had a nice chat too. I would definitely contact Billy again should any of my appliances fail.
Victoria
12th September 2022Value of Products/Services or Work Performed: £1 - £1000
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Great service, quick and efficient at responding and attending my home to look at job, no long waiting times.
Dionne
2nd September 2022Value of Products/Services or Work Performed: £1 - £1000
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Really pleased with professional standard of repair
Quick efficient and extremely helpful
Would definitely recommend Mr Rutherford to my friends
Quick efficient and extremely helpful
Would definitely recommend Mr Rutherford to my friends
Beth Egan
2nd September 2022Value of Products/Services or Work Performed: £1 - £1000
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Excellent job and arrived less than 24 hours after getting in touch.
Ali Hibberd
1st September 2022Value of Products/Services or Work Performed: £1 - £1000
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I contacted Billy as I had a wire stuck in the drum of my washing machine. He was able to come out the following day and fixed the problem within 30 mins. He also noticed a problem with the way the machine had been fitted and fixed that for me aswell. Lovely guy, very friendly and great value for money service. Would recommend and will definitely contact him again in the future for any other appliance repair needs.
Becky
31st August 2022Value of Products/Services or Work Performed: £1 - £1000
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Mr Rutherford showed up promptly to fix my washing machine. I would recommend him.
ML Chandler
30th August 2022Value of Products/Services or Work Performed: £1 - £1000
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I called Billy at 10.30 and he was there for 2pm…
We really needed the work done and he did not disappoint.
Was a really nice guy too.
We really needed the work done and he did not disappoint.
Was a really nice guy too.
27th August 2022Value of Products/Services or Work Performed: £1 - £1000
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Really happy with the service provided by Billy. Phoned initially and discussed what was needed to fix our oven. Billy ordered the part, told me exactly the price, arrived when he said, pleasant and professional and I would certainly contact him again for any domestic appliance repairs if needed. Definitely recommend.
23rd August 2022Value of Products/Services or Work Performed: £1 - £1000
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Billy came at short notice and fixed my washing machine quickly. From the moment I messaged him he was friendly and helpful. I will definitely use him again if I need to and would recommend him to anyone before rushing out and buying a new machine!
melissa martin
22nd August 2022Value of Products/Services or Work Performed: £1 - £1000
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Bosch washing machine repair. Brilliant service done in an hour. Great price!
Paul Thomson
5th August 2022Value of Products/Services or Work Performed: £1 - £1000
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I got in touch about a fault with my washing machine. I was told on the phone about the pricing and the work was carried out the next day.
I even called after about something I wasn't sure on and was given great advice.
Would recommend for sure!
I even called after about something I wasn't sure on and was given great advice.
Would recommend for sure!
4th August 2022Value of Products/Services or Work Performed: £1 - £1000
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Billy has helped us with a dishwasher issue in the past, and recently fixed a blockage in our washing machine. He’s reliable, responds quickly and is very efficient. Thanks again Billy!
Rohan
3rd August 2022Value of Products/Services or Work Performed: £1 - £1000
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We had an issue where a Bosch washing machine was not starting. Billy identified the problem as a child lock mistakenly engaged and was able to rectify it simply by talking us through steps on the phone. An excellent service.
Patrick Gammell
21st July 2022Value of Products/Services or Work Performed: £1 - £1000
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Had an oven breakdown that needed sorted quickly . Billy (arrived the next day) when said he would . He carried out the repair like he said he would . Cleaned up like he said he would and it was a fair price . Very happy with the friendly efficient service and would use him again .
Len
19th July 2022Value of Products/Services or Work Performed: £1 - £1000
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Billy was fantastic in helping to repair my oven. Great service, efficient and professional. I will definitely contact Billy again for any other jobs!
Linda Britton
19th May 2022Value of Products/Services or Work Performed: £1 - £1000
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Billy checked out our washing machine as it was not spinning properly. He was very clear about his pricing. I phoned late in the day and he came round early the next morning. He worked out the issue and was very helpful. We would certainly use his services again.
17th May 2022Value of Products/Services or Work Performed: £1 - £1000
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I rang Billy on Friday afternoon and he came out first thing on Saturday. He assessed the problem with our oven and ordered the part that was needed. He kept us up to date on the expected delivery time of the part and rang us as soon as it arrived. He was then able to install it first thing the next day. He was great at keeping us informed, arrived on time and worked quickly. Very happy with this service and will be using again.
19th April 2022Value of Products/Services or Work Performed: £1 - £1000
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Really pleased with the service from Billy, he called me promptly to discuss the problem, outlined what the cost would be in advance and came the next day at the time when he said he would.
He fixed the issue with my washing machine and explained thoroughly what the issue was. Would really recommend for reliable, good value for money and friendly service.
He fixed the issue with my washing machine and explained thoroughly what the issue was. Would really recommend for reliable, good value for money and friendly service.
Kirsty
18th March 2022Value of Products/Services or Work Performed: £1 - £1000
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Billy had a very clear pricing structure, came out when he said he would and was very courteous.
Our dishwasher is quite old and the broken part was no longer available from the manufacturer however using his skill, Billy was still able to repair the dishwasher probably saving us hundreds of pounds!
I would thoroughly recommend and use again. Thank you Billy.
Our dishwasher is quite old and the broken part was no longer available from the manufacturer however using his skill, Billy was still able to repair the dishwasher probably saving us hundreds of pounds!
I would thoroughly recommend and use again. Thank you Billy.
15th March 2022Value of Products/Services or Work Performed: £1 - £1000
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Phoned Billy Rutherford this morning as I had a problem with my AEG oven. Billy was able to identify the problem over the phone. He came to my home this afternoon and replaced the heating element in my oven. I would definitely recommend Billy and he will be my first port of call should
any of my other appliances need repair
any of my other appliances need repair
Margaret Galloway
15th March 2022Value of Products/Services or Work Performed: £1 - £1000
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Billy came at little notice to fix my washing machine and the price was fair even less than I was quoted recommend billy to anyone
George reynolds
15th March 2022Value of Products/Services or Work Performed: £1 - £1000
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Washing machine was leaking due to split door seal. A quote to supply and fit a new seal was provided the same day I called and a time arranged for the following day. Billy called in advance to check we would be in, arrived as arranged and completed the job. Very pleased and have no hesitation in recommending him.
Hugh MacLaren
2nd February 2022Value of Products/Services or Work Performed: £1 - £1000
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Washing machine would not drain. Tried draining water away manually and unblocking but problem was not solved. Phoned Billy on Monday. He quoted costs depending on whether he could unblock or would need parts or tell me machine needed replaced. He came on Tuesday as agreed. He sorted it out quite quickly and cost was as quoted. Very pleased.
Marlene McCallum
2nd February 2022Value of Products/Services or Work Performed: £1 - £1000
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Got Billy to come out to fix dishwasher.
Quick reply to request & turned up on time as agreed.
Would highly recommend & will use him for future domestic repairs
Quick reply to request & turned up on time as agreed.
Would highly recommend & will use him for future domestic repairs
John
26th January 2022Value of Products/Services or Work Performed: £1 - £1000
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Delighted to have my washing machine door seal renewed this morning by Mr Rutherford, when others said that they couldn't do it. No problem thanks to his long experience. No mess left. Came on time too. Excellent.
Godfrey Cantley
25th January 2022Value of Products/Services or Work Performed: £1 - £1000
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Oven packed in on Monday night, phoned Billy Tuesday morning, oven repaired Tuesday afternoon. Excellent service. Will definitely use Billy again if/when the need arises.
Karen McGovern
15th January 2022Value of Products/Services or Work Performed: £1 - £1000
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Bobby was great, he came out at short notice on a Saturday afternoon and he arrived when he said he would. He had the part in his van and fixed our washing machine in no time. Would definitely use him again and would highly recommend.
Lindsey Geddes
9th January 2022Value of Products/Services or Work Performed: £1 - £1000
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We had a small emergency as our main oven broke. We contacted Billy as he was recommended to us by our next door neighbour.
His response to our call was dealt with extremely quickly and in a professional manner. He called before arriving at our home and was friendly and kitted out in his PPE clothing.
The repair was done quickly and Billy chatted about what he was doing. He went above and beyond as he also secured the oven to the housing. highly efficient service provided by B R Domestic Appliance Repair specialist. Thank you.
His response to our call was dealt with extremely quickly and in a professional manner. He called before arriving at our home and was friendly and kitted out in his PPE clothing.
The repair was done quickly and Billy chatted about what he was doing. He went above and beyond as he also secured the oven to the housing. highly efficient service provided by B R Domestic Appliance Repair specialist. Thank you.
Jennifer Ellis
7th January 2022Value of Products/Services or Work Performed: £1 - £1000
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I have used Billy several times for different repairs. He is thoroughly reliable, arrives when he says he will, clean & efficient. A very trustworthy , friendly and professional wouldn’t hesitate to recommend to anyone. First class service.
6th January 2022Value of Products/Services or Work Performed: £1 - £1000
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Problem with integrated dishwasher resolved.
Responded promptly and came at time arranged.
Appropriate COVID precautions taken.
Would certainly use again.
Responded promptly and came at time arranged.
Appropriate COVID precautions taken.
Would certainly use again.
6th January 2022Value of Products/Services or Work Performed: £1 - £1000
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The engineer quickly fixed our dishwasher on the day of contacting the company. Luckily no parts were needed and the issue was identified and put right on the spot. The engineer was helpful and clearly had a wealth of experience to fall back on. I would highly recommend this company to friends and family.
Jessica
5th January 2022Value of Products/Services or Work Performed: £1 - £1000
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change an element on the cooker he was very quick no mess i will get him again
first class
first class
Eric Dickson
9th December 2021Value of Products/Services or Work Performed: £1 - £1000
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Fixed the problem over the phone. Was honest about machine needing replaced due to make and age if it wasn’t the issue he thought it was. Saved me time and money just before Christmas
Would use again and recommend . Bath mats are the nemesis of the spin cycle. Who knew! Thanks
Would use again and recommend . Bath mats are the nemesis of the spin cycle. Who knew! Thanks
7th December 2021Value of Products/Services or Work Performed: £1 - £1000
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Washing machine repair.
Fast and efficient
Fast and efficient
Marie Allison
7th December 2021Value of Products/Services or Work Performed: £1 - £1000
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superb service, prompt courteous, clean and tidy. Responded quickly and was very helpful. A service you can trust. Thank you!
4th December 2021Value of Products/Services or Work Performed: £1 - £1000
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Reliable, knowledgeable, repair completed quickly. Likes dogs!
3rd December 2021Value of Products/Services or Work Performed: £1 - £1000
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Extremely quick and efficient service. We have had Billy out for both our washing machine and our oven, both times he fixed the problem quickly and for a reasonable cost. Highly recommended.
1st December 2021Value of Products/Services or Work Performed: £1 - £1000
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Replacement of holed door seal on elderly Bosch washing machine.
Billy Rutherford came on time, was obviously very experienced and well-equipped with necessary tools and had correct part in his van. Pleasant manner, worked efficiently and repair completely successful. No hesitation about recommending him.
Billy Rutherford came on time, was obviously very experienced and well-equipped with necessary tools and had correct part in his van. Pleasant manner, worked efficiently and repair completely successful. No hesitation about recommending him.
Dr W A Campbell
20th November 2021Value of Products/Services or Work Performed: £1 - £1000
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First class service. Second time using this company for washing machine repair & oven fix. Highly recommend.
17th November 2021Value of Products/Services or Work Performed: £1 - £1000
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Billy very kindly arranged to see us urgently to fix our LG washing machine. Fantastic service. Took the time to assess the machine properly and ensured the machine was in full working order before leaving. Will definitely be calling on Billy again for any appliance needs. Cannot recommend highly enough.
Victoria
13th November 2021Value of Products/Services or Work Performed: £1 - £1000
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My fan oven had stopped heating. I phoned BR and he came out the same day. He not only fixed the problem quickly but fitted an oven light too.
Excellent service.
Excellent service.
Jean Gumbrell
11th November 2021Value of Products/Services or Work Performed: £1 - £1000
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Washing machine inlet hose was blocked with dirty gritty water that had suddenly come in via our mains water. Billy answered my call immediately and arranged a time to visit. He arrived promptly and was able to clear the plumbing problem and get the washing machine working perfectly. I was very happy with his service and reasonably priced too.
Anne Branston
8th November 2021Value of Products/Services or Work Performed: £1 - £1000
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Washing machine brushes replaced and filter cleared.
Charges were notified in advance and were reasonable.
Billy arrived when he said he would and carried out the repair quickly and efficiently. Machine was repaired 2 weeks ago and seems to be working fine.
Charges were notified in advance and were reasonable.
Billy arrived when he said he would and carried out the repair quickly and efficiently. Machine was repaired 2 weeks ago and seems to be working fine.
Mary Macfarlane
4th November 2021Value of Products/Services or Work Performed: £1 - £1000
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I had a visit by Billy to help with my washing machine. He had a look and told me I could replace my appliance or the part that was faulty, although both alternatives would be expensive. He then went on to say how I could get more life out of my appliance without expense. I am a great believer in "The Extra Mile" in customer care and Billy certainly did that. Plus, he is a piper!
I have no hesitation in recommending him unreservedly
Bill Hill
I have no hesitation in recommending him unreservedly
Bill Hill
Bill Hill
14th October 2021Value of Products/Services or Work Performed: £1 - £1000
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After being mucked about by the manufacturer for a washing machine repair I came across BR Domestic. Billy gave me a fair quote over the phone and was able to squeeze the job In despite a busy schedule that day. Arrived exactly when he said he would, very pleasant and washing machine sorted. Top notch service.
Ryan
30th September 2021Value of Products/Services or Work Performed: £1 - £1000
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Identified and rectified a washing machine inlet hose leak. I have used this firm before for an excellent cooker repair and the engineer arrived this time within the hours stated. He soon identified the problem and helped clear up the mess of leaked water. I would definitely use this firm again for any domestic appliance repair and have already passed on his details to some neighbours in the nearby flats.
25th August 2021Value of Products/Services or Work Performed: £1 - £1000
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Came out and fixed broken oven. Arrived as promised and sorted the problem. Great to be able to fix rather than have to replace. Very pleased with the service provided.
S Duncan
21st August 2021Value of Products/Services or Work Performed: £1 - £1000
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Fitted new washing machine door hinge. Prompt service at fair price.
12th August 2021Value of Products/Services or Work Performed: £1 - £1000
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Washing machine repair - Billy was great, he answered to arrange appointment despite being on holiday, he arrived on time and in line with covid guidance. Really professional and helpful and gave great advice when it was really too expensive to repair but pointed me to a solution that worked.
Shona Ross
5th August 2021Value of Products/Services or Work Performed: £1 - £1000
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Billy was in the area so came round within half an hour to repair my oven. All sorted within an hour of my call, at a reasonable cost. Couldn't be better.
3rd August 2021Value of Products/Services or Work Performed: £1 - £1000
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Both oven and washing machine attended to. Service was quick and efficient. Thank you.
Sarah Rowson
20th July 2021Value of Products/Services or Work Performed: £1 - £1000
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Washer/dryer repair. Short notice repair required, and arrived on time. Fault determined quickly and repair completely.
Mrs C Brown
18th July 2021Value of Products/Services or Work Performed: £1 - £1000
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Aged cooker was losing heat and needed new seals. Mr Rutherford managed to source replacements and promptly fitted them. Not cheap but efficient cheerful service and much cheaper than buying a new cooker!
13th July 2021Value of Products/Services or Work Performed: £1 - £1000
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I phoned Billy yesterday to see if he could have a look at the latch in my washing machine. He came round today to fix it, and was very reasonably priced. I would not hestitate to recommend Billy, and use him again should I need any other repairs. Thank you!
Aileen Stewart
9th July 2021Value of Products/Services or Work Performed: £1 - £1000
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Billy has fixed our washing machine twice (two separate and unrelated problems). Both times, he proved friendly, super reliable, highly experienced and very reasonably priced. I would not hesitate to recommend him; he will - no question - be my first port of call again in future. He provides a great service.
M Bryce
8th July 2021Value of Products/Services or Work Performed: £1 - £1000
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I always go to this trader, I use him for all my appliance repairs, to date he has repaired oven , dishwasher & washing machine.
He always answers calls & voicemails promptly, very reasonable prices. He arrives when he says he will. He is polite & respectful of property.
I called him at 9.45am this morning to book a repair, he was near me & said he could come after his current job, he has been & completed repair all by 11am. That is 5 star service.
He always answers calls & voicemails promptly, very reasonable prices. He arrives when he says he will. He is polite & respectful of property.
I called him at 9.45am this morning to book a repair, he was near me & said he could come after his current job, he has been & completed repair all by 11am. That is 5 star service.
Jacqueline knox
7th July 2021Value of Products/Services or Work Performed: £1 - £1000
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Prompt, efficient repair at great price
9th June 2021Value of Products/Services or Work Performed: £1 - £1000
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Billy replaced the ripped seal on my washing machine. Booked in very quickly and job done. Advice given to prevent issue recurring. Very professional service. I will use again if I have any domestic appliance issues.
Mrs Angela Wright
8th June 2021Value of Products/Services or Work Performed: £1 - £1000
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Our oven was not heating properly. Billy diagnosed the problem , obtained the parts and completed the repair within a few days. Excellent service as always from Billy. Thank you.
J Fraser
28th April 2021Value of Products/Services or Work Performed: £1 - £1000
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A brilliant job completed very quickly and with the minimum of fuss. Thank you!
12th April 2021Value of Products/Services or Work Performed: £1 - £1000
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My Mum’s element in the top oven had fallen down. I contacted Billy, on her behalf, to repair. He was pleasant, upfront about cost and very good natured with my mum.
As the work needed a part to be ordered, he contacted me to explain this and check the cost was ok before going ahead with the work.
The oven was fully repaired the next day.
Very impressed and would definitely recommend. Thanks so much, Billy!
As the work needed a part to be ordered, he contacted me to explain this and check the cost was ok before going ahead with the work.
The oven was fully repaired the next day.
Very impressed and would definitely recommend. Thanks so much, Billy!
Judy Todd
11th April 2021Value of Products/Services or Work Performed: £1 - £1000
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Very reliable tradesman, arrived on time and came to repair my oven on a Sunday which was a godsend.
Fixed the problem promptly.
Very happy with service.
Would use again.
Fixed the problem promptly.
Very happy with service.
Would use again.
Anne marshall
8th April 2021Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service, very quick and efficient! Highly recommended.
L Chan
2nd April 2021Value of Products/Services or Work Performed: £1 - £1000
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Had a problem with my washing machine, contacted BR Domestics, came out the following day & resolved issue immediately
Vicki
26th March 2021Value of Products/Services or Work Performed: £1 - £1000
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Element in my oven fixed without any hassle. Great service and would definitely use them again should the need arise.
Helen
23rd March 2021Value of Products/Services or Work Performed: £1 - £1000
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Bill repaired replaced the element in our electric oven speedily and without any mess. Would recommend to friends if they needed appliance repair.
Anne Crawford
18th March 2021Value of Products/Services or Work Performed: £1 - £1000
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I was very happy with the repair to my washing machine. The repair was carried out quickly, efficiently and within 24 hours of being requested.
Richard
17th March 2021Value of Products/Services or Work Performed: £1 - £1000
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The oven part of my mums cooker had stopped working. She's 89 and partially sighted so I wanted to get it sorted as soon as possible with someone trustworthy who had been vetted and had lots of good feedback. I called and got Billy at 10am who was straightforward and clear about his costs and next steps. He'd been round, discovered it was the element that needed replacing, had the part in his van so fixed it there and then and it was all done by 2pm, fantastic! Highly recommended and reasonably priced too.
Wendy
16th March 2021Value of Products/Services or Work Performed: £1 - £1000
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Very quick and efficient. Very helpful. Will certainly use again.
13th March 2021Value of Products/Services or Work Performed: £1 - £1000
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Very Efficient and Professional Service, work carried out on the same day as the service call made. Good Value for Money. Highly recommend this company for all domestic appliances repairs.
5th March 2021Value of Products/Services or Work Performed: £1 - £1000
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Fixed a fault with the washing machine. Responded to query very quickly and provided friendly, helpful service. Would recommend.
J Smith
14th February 2021Value of Products/Services or Work Performed: £1 - £1000
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We found Billy from BR Domestics on line and are so glad we did.
Billy came out in absolutely atrocious weather during severe snow and ice and could not have been more helpful or knowledgeable.
He not only immediately identified the problem with our washing machine but noted a further issue which needed immediate attention and although he did not have the required part with him, he went home to fetch it and returned straight away to fit the part.
The washing machine is over 10 years old and is now working as well as it did when brand new.
Billy provides an outstanding service and I would thoroughly recommend BR Domestics!
Billy came out in absolutely atrocious weather during severe snow and ice and could not have been more helpful or knowledgeable.
He not only immediately identified the problem with our washing machine but noted a further issue which needed immediate attention and although he did not have the required part with him, he went home to fetch it and returned straight away to fit the part.
The washing machine is over 10 years old and is now working as well as it did when brand new.
Billy provides an outstanding service and I would thoroughly recommend BR Domestics!
Lilian Walsh
13th February 2021Value of Products/Services or Work Performed: £1 - £1000
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Billy came out very quickly when we had been left in the lurch by a national company who refused to fit the washing machine they had delivered. His work was tidy and efficient and gave me a great sense of relief. He was prompt and polite and fully masked. Would definitely recommend and use again. Thanks.
26th January 2021Value of Products/Services or Work Performed: £1 - £1000
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I phoned Billy as I had a washing machine breakdown, he came round the next day and fixed my machine. Very pleased indeed!
Elvera Geen
26th January 2021Value of Products/Services or Work Performed: £1 - £1000
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Fault with out washing machine. Fast and very efficient service, would definitely use this engineer again
Donald Allan
22nd January 2021Value of Products/Services or Work Performed: £1 - £1000
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Great service prompt attention and flexible would not hesitate to contact again
Scott
22nd January 2021Value of Products/Services or Work Performed: £1 - £1000
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Our oven stopped heating up so I called BR Repairs who fitted us in within 24 hours. Billy is efficient and got the job done really quickly.
I’d highly recommend!
I’d highly recommend!
Jenny Bruce
21st January 2021Value of Products/Services or Work Performed: £1 - £1000
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We thought we would need to buy a new washing machine when it broke but Billy came round the next day and fixed the issue within half an hour, saving us loads of money and hassle. Would definitely use his services again
Jennifer Murray
9th January 2021Value of Products/Services or Work Performed: £1 - £1000
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Phoned Billy about 12 midway to see if he could put my oven door back on as I couldn’t get it back on after cleaning it .
He promptly arrived about 2.30 looked at it and he said he hadn’t seen one like this before but 20 minutes later it was back on after numerous members of the family trying for nearly a week.
Thanks Billy for coming out so quickly.
Don’t hesitate if you’re looking for someone to fix an appliance he was very pleasant and all masked up .
He promptly arrived about 2.30 looked at it and he said he hadn’t seen one like this before but 20 minutes later it was back on after numerous members of the family trying for nearly a week.
Thanks Billy for coming out so quickly.
Don’t hesitate if you’re looking for someone to fix an appliance he was very pleasant and all masked up .
Hilda Dykes
9th January 2021Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Phoned on Friday night and he was here Saturday morning. Fixed my oven straight away, I would highly recommend.
Laura
7th January 2021Value of Products/Services or Work Performed: £1 - £1000
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Billy was able to fix my washing machine and oven very quickly. He was professional and cost effective and I would not hesitate to recommend him.
Stephen Murray Wilson
4th January 2021Value of Products/Services or Work Performed: £1 - £1000
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My oven broke down on 23rd December. I had a very prompt response to my panicked phone call and then a call first thing in the morning to ensure that there would be time to fix my oven for Christmas. Very knowledgable and professional service. Will be using for any further servicing and repairs.
3rd January 2021Value of Products/Services or Work Performed: £1 - £1000
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My Mum recommended Billy to us. We had a problem with the filter on our washing machine. Came out on Hogmanay to fix it at just a few hours notice. Fixed the machine and got it working again, removing the blockage. Really happy with the service, would definitely use again.
5th December 2020Value of Products/Services or Work Performed: £1 - £1000
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Replacement door seal to our Neff washing machine. More than happy with the job done and would highly recommended.
4th December 2020Value of Products/Services or Work Performed: £1 - £1000
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Contacted Billy yesterday 3rd December & advised he would pop over 4th p.m. Arrived as advised, fixed washing machine. Excellent service and highly recommend.
28th November 2020Value of Products/Services or Work Performed: £1 - £1000
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washing machine door unjammed. Handle replaced.
Prompt communication.
Fitted in with when I was able to be at home.
Good Professional Service and would definitely use Billy again.
thanks.
Prompt communication.
Fitted in with when I was able to be at home.
Good Professional Service and would definitely use Billy again.
thanks.
Fiona
23rd November 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy set up a prompt next day appointment , which surprised me . But he turned up , on time was professional and cracked on with the job in hand . Fixed my oven element and communicated well . I also feel if there was a problem with the repair it will be sorted. Len
Len
18th November 2020Value of Products/Services or Work Performed: £1 - £1000
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E-mailed on Monday night, oven fixed by Tuesday lunchtime. Efficient, friendly and professional service. Highly recommend.
S.Myerscough
17th November 2020Value of Products/Services or Work Performed: £1 - £1000
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Replacement of Bosch washing machine leaking front door seal.
Instant response to enquiry last night and seal replaced early this afternoon.
Cracking service!
Instant response to enquiry last night and seal replaced early this afternoon.
Cracking service!
12th November 2020Value of Products/Services or Work Performed: £1 - £1000
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I got my oven repaired a year ago, I came back to leave a review because this guy is just awesome. He worked within my time constrains and he had the part in his van. I also liked his "no nonsense" attitude. Totally recommended.
Elias
12th November 2020Value of Products/Services or Work Performed: £1 - £1000
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Very prompt response to my enquiry, came along the next day and repaired our washing machine. Professional, efficient and friendly, I would definitely recommend.
Liz
12th November 2020Value of Products/Services or Work Performed: £1 - £1000
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Repaired electric oven. Excellent service . Very much appreciated and would certainly recommend.
Chris
12th November 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy repaired our 20 year old oven when thought it was doomed. Prompt, efficient and tidy service, great communication beforehand, deserves every 5* rating he gets.
H. Sidgwick
31st October 2020Value of Products/Services or Work Performed: £1 - £1000
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Fixed our dishwasher in no time at all. Great service, very prompt in coming and good price.
Rebekah Gough-Cooper
30th October 2020Value of Products/Services or Work Performed: £1 - £1000
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This man deserves all the 5 star ratings! He answered my enquiry very quickly and was able to carry out my repair the very next day. Friendly, knew what he was doing, had the parts already, efficient and got the job done. Very happy indeed and will definitely use again. He repairs ovens, dishwashers, washing machines and so on. Really pleased to have him in my contacts.
Alice Strang
29th October 2020Value of Products/Services or Work Performed: £1 - £1000
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The website query form didn't seem to work for me, but rang them instead and received great quick service. They came the next day and put a new element and lamp in my Zanussi oven, no fuss and good overall experience. Will keep his card as my go-to person for domestic appliance repairs.
Murray Kendall
29th October 2020Value of Products/Services or Work Performed: £1 - £1000
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Cordless Dyson fitted with new battery and thoroughly overhauled. Prompt attention, update on progress of repair, door to door service all extremely efficient.
25th October 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy fixed our upper grill element in the oven which had broken. We ordered the spare part and he came out the day after we received the part. Very efficient and tidy and even took away the old element. Will definitely keep his number for any future repairs.
Morag
16th October 2020Value of Products/Services or Work Performed: £1 - £1000
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We had a problem with our fridge door's hinges. Billy found that they were broken and there was no ideal place to mount the replacements. He came up with a bunch of options to fix this, talked them through with us, and tried them out. In the end, everything was perfect, despite the tricky situation, and it's been working well for several months since. I'd definitely recommend using him.
14th October 2020Value of Products/Services or Work Performed: £1 - £1000
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The element in our oven burnt out and needed replacing. An appointment was booked for the next day. The work was done quickly and seems to be to a good standard.
I would definitely call him again.
I would definitely call him again.
9th October 2020Value of Products/Services or Work Performed: £1 - £1000
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Element in oven replaced. One visit, responsive, came within 24 hrs, mended straight away.
Sarah
7th October 2020Value of Products/Services or Work Performed: £1 - £1000
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We had guests in our flat and the washing machine door would not open. Rang Billy who recognised the urgency of the situation and squeezed in the repair the following day. His rate was very reasonable so I've bookmarked him on my phone just in case....!
Helen McNeill
3rd October 2020Value of Products/Services or Work Performed: £1 - £1000
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Fan oven heating element burnt out, called BR domestic appliances and was fixed the next day! Great service and price, much appreciated
Duncan
28th September 2020Value of Products/Services or Work Performed: £1 - £1000
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I called Billy to arrange a repair of a Bosch washing machine. He gave an estimate of cost over the phone and came next day as arranged. He is clearly very experienced and knows what he is doing. He fitted new carbon brushes to the motor and reground the armature. The machine now works perfectly. He was also careful regarding Covid precautions, e.g. wearing a mask to come through my home. All in all a refreshingly competent and fuss-free service at a reasonable price. Highly recommended.
27th September 2020Value of Products/Services or Work Performed: £1 - £1000
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Came to repair my dishwasher and was charged £65 for less than 30 minutes where he removed the kickboard, played around with a screwdriver at the bottom of the machine, which he did not even pull out and said he had re-set the overflow fill - didn't know there was such a thing. Machine worked twice after that and has not worked since. I had stated that the programme appeared to be stuck and would not move forward from the initial start up of the motor. Sent him a text to let him know it is still not working and he did say he could come back and see if it was 'repairable' - sorry but no confidence in this company at all and not prepared to through good money after bad.
Evelyn Adams
16th September 2020Value of Products/Services or Work Performed: £1 - £1000
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My fan oven wasn’t working so I phoned Billy of BR Domestic Appliance to arrange an appointment. He told me the cost of the call out charge and the faulty item upfront which I felt was a good fair price. He appeared within 30 mins and had the job completed very efficiently.
Would definitely recommend and use again.
Would definitely recommend and use again.
Andrew
3rd September 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy was very helpful after my tenant reported the washing machine not draining properly. He came out and quickly identified the problem as a blockage and had it fixed within 20 minutes.
I would highly recommend Billy's services and will keep his contact details for any future problems.
I would highly recommend Billy's services and will keep his contact details for any future problems.
Ewan
3rd September 2020Value of Products/Services or Work Performed: £1 - £1000
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I was very impressed by Billy's speed of response to my request for services. He was upfront about the cost of him coming to look at the jobs and the additional costs that might be incurred to do the repairs. The jobs were carried out in a quick and professional manner. Now I have a gas oven light working, an unblocked fridge condenser and a quieter more efficient hob extractor fan. I am very satisfied and have recommended him to friends.
2nd September 2020Value of Products/Services or Work Performed: £1 - £1000
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Billie came when he said he would and got my dishwasher working again. So pleased and really good value for money. Great to have found someone who will do repairs.
30th August 2020Value of Products/Services or Work Performed: £1 - £1000
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Washing machine drum wasn't spinning....Billy got it fixed within an hour. Decent price and would recommend his services.
28th August 2020Value of Products/Services or Work Performed: £1 - £1000
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Replacement of grill element in electric cooker.
Grill "died" on Thurs. evening. Billy repaired it by mid morning on Friday.
Excellent service. Billy is very competent and courteous. We are very grateful for his swift intervention.
Grill "died" on Thurs. evening. Billy repaired it by mid morning on Friday.
Excellent service. Billy is very competent and courteous. We are very grateful for his swift intervention.
Bill, Liberton
28th August 2020Value of Products/Services or Work Performed: £1 - £1000
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Washing machine leaking from door. Contacted Billy and received quick reply. Gave me an idea on the phone as to likely cause and an estimate of cost. Arrived when promised next day and completed repair quickly. Service excellent and in a friendly manner. Would recommend to anybody.
25th August 2020Value of Products/Services or Work Performed: £1 - £1000
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Having accidentally dropped washing up liquid in Neff dishwasher I received the dreaded E15 code. Found BR on Trusted Trader and rang Billy on a weekend and he came as promised 2 days later. Billy is a pro and a fantastic engineer. He stripped the machine and then spent a long time clearing all the soap from it and I’m pleased to say it is working now.
I would use Billy again and have recommended him to friends.
Patient, polite, professional.
Many thanks.
I would use Billy again and have recommended him to friends.
Patient, polite, professional.
Many thanks.
Lesley
22nd July 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy came out at a short notice to fix my dishwasher. Prompt and polite service, would definitely use again.
Patrycja W
15th July 2020Value of Products/Services or Work Performed: £1 - £1000
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Washing machine wasn't draining. Billy fixed it in no time. Polite and friendly.
Steven Cook
9th July 2020Value of Products/Services or Work Performed: £1 - £1000
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Quick response and repair of dishwasher. Delighted with work and service.
5th July 2020Value of Products/Services or Work Performed: £1 - £1000
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Delighted with first class prompt service for my washing machine and cooker.
30th June 2020Value of Products/Services or Work Performed: £1 - £1000
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Electric Cooker ring replaced. Mr Rutherford came at the arranged time.
He replaced a broken spiral ring on an old electric cooker.
This was not a particularly easy job, but he persisted and the replacement ring was tested and is working perfectly. He seemed very competent, with many years experience of domestic appliance repair work. I would definitely call him out again if needed, and recommend him to friends and family.
He was courteous and wearing work uniform, and took anti Covid 19 virus precautions, wearing a mask, having used antiseptic gel, and he thoroughly washed his hands before leaving.
He replaced a broken spiral ring on an old electric cooker.
This was not a particularly easy job, but he persisted and the replacement ring was tested and is working perfectly. He seemed very competent, with many years experience of domestic appliance repair work. I would definitely call him out again if needed, and recommend him to friends and family.
He was courteous and wearing work uniform, and took anti Covid 19 virus precautions, wearing a mask, having used antiseptic gel, and he thoroughly washed his hands before leaving.
C MACDONALD
5th June 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy came round quickly, and very efficiently replaced the motor in our washing machine, which is now working perfectly.
Donald MacKenzie
2nd June 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy responded to my email very quickly and I only had to wait a day before he came to fix my oven which needed a replacement element.
He was careful about distancing and used a mask. He did the job quickly and was a nice guy too! Will be using him if I need anything else!
He was careful about distancing and used a mask. He did the job quickly and was a nice guy too! Will be using him if I need anything else!
Lauren
25th May 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy was super quick at getting in touch about the nature of the problem - we arranged a suitable time and was in touch when he was on his way. Would definitely be in touch again if needed !! Thanks BIlly !!
23rd May 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy came out to us at short notice to look at our oven which had stopped heating up. Given current COVID-19 conditions, he arrived with a face mask & gloves. He worked away in the kitchen & shouted if he needed us. We have a young child & are so grateful he came & helped fix our oven for us. It was fixed & sorted in half an hour. He was really helpful & friendly. Will definitely keep his number to use again & would have no hesitation in recommending him. Thanks again Billy.
Sarah & Paul
20th May 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy uninstalled my old dishwasher, which was hard wired to the electricity and left it outside my property. Once the new dishwasher was delivered outside my property, he came back and installed it. As I was getting the old dishwasher recycled via the company supplying the new dishwasher, it was important to me that Billy took out the old dishwasher before the new one arrived. He agreed times in advance and was very reliable, and he carried out a good job. As this was during the Covid19 lockdown, Billy wore a protective mask and gloves. I would recommend him.
15th May 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy installed a new dishwasher. He got back by text really quickly and asked for confirmation that you’d got his texts so everyone knew what you as going on! Would definitely use again.
Kirsty R
14th May 2020Value of Products/Services or Work Performed: £1 - £1000
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Have used Mr Rutherford's service twice and have been highly satisfied on both occasions. Prompt, reliable and professional service from a knowledgeable experienced engineer. Fairly priced and accommodating I would have no hesitation recommending this service.
Alistair McKintosh
8th May 2020Value of Products/Services or Work Performed: £1 - £1000
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I used Billy's services when our Washing Machine broke recently. He turned up at very short notice and diagnosed the fault promptly. He took every precaution and was wearing a protective mask and gloves. I'm very happy with the service he provided and would not hesitate to recommend him to anyone with a domestic appliance issue.
D Palgan
7th May 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy mended our Dryer.
He was super quick and efficient and turned up when he said he was going to.
He was super quick and efficient and turned up when he said he was going to.
Trevor
1st May 2020Value of Products/Services or Work Performed: £1 - £1000
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My 19 year old washing machine decided to stop spinning in the middle of a pandemic. I called Billy and he came within 24 hours (masked and gloved) and was able to repair the machine with great efficiency and skill. Very positive experience and have no hesitation in recommending him unreservedly. Thank you.
Sue Atkinson
1st May 2020Value of Products/Services or Work Performed: £1 - £1000
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Great service - oven repaired within within 24 hours of making contact, with physical distancing closely observed. Would recommend.
Gavin
29th April 2020Value of Products/Services or Work Performed: £1 - £1000
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Bill came out on the same day I called him and had my oven fixed within half an hour. He also made sure to keep to the guidelines for social distancing. He was professional, efficient, and I'm happy with the job and the price.
Cara
28th April 2020Value of Products/Services or Work Performed: £1 - £1000
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We cannot praise Billy enough. During these challenging times of Coronavirus, Billy came to our rescue. You see, we live in Switzerland, and my mother-in-law in Edinburgh. My mother-in-law's washing machine started making an awful noise and not spinning properly. So step 1, reach out to Billy (having found him on this site with great reviews). After discussion with him we decided to look for a new machine. Step 2, Billy went and disconnected the old machine, and then when the new machine was delivered he went back (the same day) and installed it (step 3). He went over an above in helping mum and we cannot thank him enough. He was reliable, efficient, caring and given he was dealing with an unusual situation extremely adaptable. My husband, myself and my mother-in-law would all recommend Billy highly. He made a challenging situation manageable especially when other traders and companies are being less helpful. He was also very reasonably priced. Thank you so much Billy, you are our hero of the times.
Mrs McKinnon
27th April 2020Value of Products/Services or Work Performed: £1 - £1000
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Washing machine broke down during the lock-down. Billy came out the same day, armed with his tool kit, mask and gloves. With his great knowledge and experience, the washing machine fault was diagnosed and fixed within the hour. Happy to recommend such a friendly and hard-working professional.
Linda McK
23rd April 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy provided a professional and dedicated service despite the current lockdown. We had an issue with the heating element in our oven, Billy arrived the following day and observed social distancing whilst wearing a mask and gloves an absolute plus for those who are vulnerable or may be uncomfortable with someone outwith your family coming into your home. Billy resolved the problem quickly and was very thorough. We would highly recommend using BR Domestic Appliance Specialist and will absolutely use in the future.
Collette
22nd April 2020Value of Products/Services or Work Performed: £1 - £1000
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Excellent response and service, especially considering these difficult times of Covid 19. Billy came out at short notice when my oven broke down. He was professional and friendly , operating within the social distancing guidelines and using gloves and a mask. After assessment I decided it might be better to replace the oven. He sourced a new oven in a couple of hours and returned to fit it. I would recommend him to anyone.
Julie
21st April 2020Value of Products/Services or Work Performed: £1 - £1000
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I would like to thank b r domestic appliance specialist [BILL] for the excellent service that I received when my washing machine broke down prompt first class service thanks
20th April 2020Value of Products/Services or Work Performed: £1 - £1000
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Mr Rutherford came out later the same day as I called to fix our broken oven (even during the pandemic) He very quickly identified and fixed the problem.
Also, he observed social distancing & wore a mask & gloves - which was very much appreciated.
If we ever need any work done again, we’ll definitely be contacting him.
Also, he observed social distancing & wore a mask & gloves - which was very much appreciated.
If we ever need any work done again, we’ll definitely be contacting him.
16th April 2020Value of Products/Services or Work Performed: £1 - £1000
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After a lengthy search, without success during this pandemic, to find a domestic appliance specialist to repair our washer-dryer, we discovered Billy Rutherford, BRDomestic Appliance Repair Specialist, in Trusted Traders List we telephoned on 13 April and he came promptly the following day. He was well-prepared and well-equipped in view of the current restrictions and carried out the necessary repairs quickly and efficiently. We would not hesitate to call upon him again in the future and would highly recommend the service he provides.
Donald MacLeod
15th April 2020Value of Products/Services or Work Performed: £1 - £1000
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My Dyson had broken down and was making a weird flapping popping noise.. 2 days later on my way back from a shop on day19 of lockdown I saw Billy’s van in a nearby street... I asked him advice .... he picked up my Dyson 30 mins later from outside my flat and brought it back serviced, parts replaced and repaired by 11am the next morning - prob 24 hours tops From start to finish...
Amazing work and super efficient.. would recommend him anytime.. had previously met him when he worked at Wallace’s also superb service and advice..
Amazing work and super efficient.. would recommend him anytime.. had previously met him when he worked at Wallace’s also superb service and advice..
Louise Allan
13th April 2020Value of Products/Services or Work Performed: £1 - £1000
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We contacted Billy from Oxford to help repair a cooker in our house in Edinburgh which is rented out. He replied promptly to our message on a Saturday evening then did the work on the bank holiday Monday. He was helpful, knowledgeable, and speedy. Happy to recommend.
STEPHEN
10th April 2020Value of Products/Services or Work Performed: £1 - £1000
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Investigation of leak in washing machine and repair. Mr Rutherford came promptly and made clear his pricing and the options of repair or replacement. He had the spare part in van so machine was repaired on the spot.
L. Hunt
10th April 2020Value of Products/Services or Work Performed: £1 - £1000
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Needed a Dyson hoover repaired. Spoke to Billy in the morning, he picked the hoover up in the afternoon. Dropped it off 2 days later in mint condition. He observed social distancing and wore a mask.
Very reasonably priced too.
Very reasonably priced too.
Elena
9th April 2020Value of Products/Services or Work Performed: £1 - £1000
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Problem fitting a new oven element in my elderly mothers cooker (issues with spare
part fitting and access through back of cooker). Called Billy the afternoon before, and
with in 24hrs he arrived and fixed the element within 40mins. Especially impressed
with the way he conducted himself - so much so that he even tried to re-fit a door on one of my mothers kitchen unit despite him not being there to do it !!.
We always say we will use someone's services again when we fill out the after work
questionnaires - this is one of the instances where I will use them again. Will definitely be keeping Billy's business card in my wallet.
All the best and stay safe.
part fitting and access through back of cooker). Called Billy the afternoon before, and
with in 24hrs he arrived and fixed the element within 40mins. Especially impressed
with the way he conducted himself - so much so that he even tried to re-fit a door on one of my mothers kitchen unit despite him not being there to do it !!.
We always say we will use someone's services again when we fill out the after work
questionnaires - this is one of the instances where I will use them again. Will definitely be keeping Billy's business card in my wallet.
All the best and stay safe.
G.Wood
5th April 2020Value of Products/Services or Work Performed: £1 - £1000
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Fixed a non working washing machine the next day after contacting. Quick and friendly service and fixed with no fuss and now working perfectly. Would thoroughly recommend.
Oliver
4th April 2020Value of Products/Services or Work Performed: £1 - £1000
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Oven stopped working, and with the COVID-19 situation ongoing, we were worried it may be a while before it could be repaired. BR Domestic Appliance Specialist responded to our query on the same day and was with us the next day. The oven was replaced and is now working perfectly.
Professional, quick, and we would highly recommend
Professional, quick, and we would highly recommend
Andy Diack
4th April 2020Value of Products/Services or Work Performed: £1 - £1000
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I realised yesterday a bit on my hoover was broken - phoned Billy at lunchtime, he came and collected it yesterday afternoon and has been back to drop off the repaired hoover this morning. Amazing service, all the more appreciated at this time when we’ve to stay at home.
Highly recommend this business.
Highly recommend this business.
Jo
2nd April 2020Value of Products/Services or Work Performed: £1 - £1000
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Outstanding service. Fixed oven with minimum fuss and no unrequited parts.
Highly recommended
Highly recommended
31st March 2020Value of Products/Services or Work Performed: £1 - £1000
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My washing machine broke and with 2 small children, I was concerned about it getting fixed during the lock down.
On contacting Bill, he arrived in a couple of hours and was efficient, helpful and great value. He took particular care by wearing gloves and a mask and was very clear how he could and would assist while maintaining the rules of social distancing etc. I was extremely grateful and impressed with his approach. I thoroughly thoroughly recommend to anyone. Never have I been so pleased to hear my washing machine whirring again/attack the laundry! Thank you.
On contacting Bill, he arrived in a couple of hours and was efficient, helpful and great value. He took particular care by wearing gloves and a mask and was very clear how he could and would assist while maintaining the rules of social distancing etc. I was extremely grateful and impressed with his approach. I thoroughly thoroughly recommend to anyone. Never have I been so pleased to hear my washing machine whirring again/attack the laundry! Thank you.
Catherine
30th March 2020Value of Products/Services or Work Performed: £1 - £1000
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Installed our washing machine into a tight space - a tricky job.
Came up with solutions - tested everything was okay.
Excellent.
Came up with solutions - tested everything was okay.
Excellent.
27th March 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy responded to my washing machine SOS within a couple of hours. After discussion, it was obvious that a repair would not be cost effective. During this time Billy demonstrated a sound knowledge and understanding of his Craft, patience and, above all, no pressure was put on me.
Billy removed the old integrated washing machine and installed the new freestanding one. A first class job and worthy of 5+ stars!! I would have no hesitation in recommending this firm.
Billy removed the old integrated washing machine and installed the new freestanding one. A first class job and worthy of 5+ stars!! I would have no hesitation in recommending this firm.
C, Gorgie
26th March 2020Value of Products/Services or Work Performed: £1 - £1000
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Disconnected old hob and oven and connected new hob and oven to the existing spurs, Communication was excellent and a very reliable service provided. The job was completed quickly and efficiently to the required standards. Would definitely recommend this trader to a friend.
June Judge
25th March 2020Value of Products/Services or Work Performed: £1 - £1000
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Called on Sunday with a broken down washing machine, Billy came the next day and gave me a time slot. Very reasonable call out charge and went over the options with me before proceeding. Fixed the problem within 20 mins and called back later to check all was well. Excellent service and would recommend.
Irene
25th March 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy helped us out when we had to replace our washing machine, he arrived when he said he would and did a great job. I would certainly recommend him.
Louise Taylor
16th March 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy replaced a broken grill element on our AEG oven - essentially did what he said right from the initial contact. Stayed in touch, turned up when he said and fixed the issue quickly and then charged less !!!! First time to write a review but he deserves the full 5. Very good service.
Hugh Thompson
13th March 2020Value of Products/Services or Work Performed: £1 - £1000
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Communication with Billy was easy and he was available to look at my oven the very next day, which was great. Arrived during the time we agreed and was friendly and professional. Bottom oven has been out of use for a long while now. Billy replaced the faulty element and I’m pleased to say it’s working great! Thank you!
10th March 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy responded quickly when my washing machine malfunctioned and fitted me in the same day. He was reliable and helpful. He did a thorough check and offered useful advice about several aspects of the machine. In the end, no work was required, but his call out fee was reasonable and I appreciated his expertise. I would certainly use Billy's service again.
6th March 2020Value of Products/Services or Work Performed: £1 - £1000
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My oven stopped working, and within 20 hours Billy had come and took less than an hour to repair and fit a new element. My oven was working again to allow me to bake for visitors the next day within 24 hours from my first phone call. Pleasant, efficient and helpful engineer who I can highly recommend.
Imogen Barrett
2nd March 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy has installed a washing machine and repaired a dishwasher. Both times he has answered messages quickly, turned up when he said, and done the work very efficiently. It’s great knowing that there’s someone totally reliable I can always get hold of even when it is urgent, and who will do a really good job.
Catriona Maclean
28th February 2020Value of Products/Services or Work Performed: £1 - £1000
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Dishwasher working in next to no time. Very nice man, would thoroughly recommend.
M Mcquarrie
14th February 2020Value of Products/Services or Work Performed: £1 - £1000
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Billy fitted a new hob and oven in a rented property. He was very competent, reasonably priced, and arrived promptly.
I would recommend him without hesitation.
I would recommend him without hesitation.
12th February 2020Value of Products/Services or Work Performed: £1 - £1000
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Good service.
Gave 2 hr slot on the phone and arrived promptly.
Fixed our oven quickly.
Gave 2 hr slot on the phone and arrived promptly.
Fixed our oven quickly.
K Hunter
6th February 2020Value of Products/Services or Work Performed: £1 - £1000
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I contacted Billy of BR Domestic Appliances. We discussed on the phone the problem I was having with my washing machine. Billy advised that the most likely problem was to do with the drum bearings. He said that due to the age of the machine (10years) it would not be cost effective to replace these. Also that it would be unlikely he would be able to source replacement ones for my model of machine due to its age. I really appreciated his advice and that he also saved me £35 call out charge. I will certainly recommend and use BR in the future.
Maureen Clapton
31st January 2020Value of Products/Services or Work Performed: £1 - £1000
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Called Billy out on Christmas eve to fix oven. He was there and had it fixed in a couple of hours. Great service.
M Gordon
30th January 2020Value of Products/Services or Work Performed: £1 - £1000
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Washing machine and oven were broken. Billy turned up when promised. Quickly solved both problems. Now have a working oven and machine. I'm a delighted customer and would definitely recommend and use again. Thanks Billy.
Susan
8th January 2020Value of Products/Services or Work Performed: £1 - £1000
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I had an issue and Billy sorted it for me over the phone. Will definitely use him in the future
: )
: )
Ian
5th January 2020Value of Products/Services or Work Performed: £1 - £1000
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Called Billy to look at my washing machine and he came out the same morning. Found and fixed the problem quickly, reasonable price and will definitely use him again for any of my appliances.
Elaine Scott
4th January 2020Value of Products/Services or Work Performed: £1 - £1000
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Fitting of new rubber seal to washing machine door. Carried work out at the agreed time. Friendly, tidy, excellent job done, reasonable price.
Neil Wilkinson
6th December 2019Value of Products/Services or Work Performed: £1 - £1000
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Billy arrived 30 minutes after I phoned to ask if he could have a look at my washing machine which suddenly stopped working. He very quickly diagnosed the problem and fixed it right away! I would highly recommend Billy and will indeed use him if I ever need another appliance fixed in the future.
5th December 2019Value of Products/Services or Work Performed: £1 - £1000
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Billy arrived as arranged to look at our washing machine which had stopped spinning. In fact, there was nothing wrong with the machine but an uneven load two days earlier had stopped the machine from spinning. Billy explained what to do if it happened again and we paid for the call out only.
When we replace our elderly dishwasher we will definitely ask Billy to install it.
Excellent and courteous service. Thank you.
When we replace our elderly dishwasher we will definitely ask Billy to install it.
Excellent and courteous service. Thank you.
1st December 2019Value of Products/Services or Work Performed: £1 - £1000
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Billy repaired my tumble drier. He arrived when he said he would, took the machine away to his workshop so as not to make a mess in my brand new utility (his idea, not mine). He repaired it the same day and again, arrived exactly when promised. Amazing service, thank you. I won’t hesitate to recommend him to others.
30th November 2019Value of Products/Services or Work Performed: £141
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This was the first time I have used BR Domestic Appliance Specialist but it won't be the last. Billy was extremely helpful, professional and knowledgeable. He did a great job of fixing my Rangemaster oven and grill, going out of his way to source parts which are now becoming obsolete due the the age of the cooker. I can't recommend Billy highly enough. He arrived when he said he would, on-going communication was excellent and I thought the price for the job was very fair.
Sarah Cran
19th November 2019Value of Products/Services or Work Performed: £1 - £1000
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Billy was one of the few dishwasher repairers who cover the Peebles area. He responded very quickly when our dishwasher rinse aid flap broke and advised on how to get the correct part. He came when said he would come, was friendly, professional and had the problem sorted speedily. His charges are very fair. I would definitely recommend him.
Cecelia Clegg
10th November 2019Value of Products/Services or Work Performed: £1 - £1000
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Billy from Domestic Appliances has probably fixed almost every appliance in my kitchen over the last couple of years and he has been excellent on every occasion. Fantastic customer service & always very prompt response. Can’t recommend highly enough.
Moira
9th November 2019Value of Products/Services or Work Performed: £1 - £1000
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Billy installed a new integrated dishwasher (after discussing with me the option of repairing the previous 10 year old appliance). A reliable tradesman who really knows his stuff.
Lesley Narrie
2nd November 2019Value of Products/Services or Work Performed: £1 - £1000
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Our washing machine was not spinning and Mr.B Rutherford fixed it easily explaining what was wrong with it and gave us a reasonable price for the parts and labour. Above and beyond service which you rarely see nowadays.
Drex
25th October 2019Value of Products/Services or Work Performed: £1 - £1000
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I needed my dishwasher repaired. The repair man arrived at the agreed time, and fixed the machine. The price was as was quoted to me. Excellent service. Pleasant chap. Would definitely recommend this firm.
David McGeown
23rd October 2019Value of Products/Services or Work Performed: £1 - £1000
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Dishwasher fixed - small item removed from the pump.
Anna
22nd October 2019Value of Products/Services or Work Performed: £1 - £1000
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Washing machine diagnostics + installation of new machine -
Perfectly punctuation, effective, efficient and candid.
Perfectly punctuation, effective, efficient and candid.
A. Allen
19th October 2019Value of Products/Services or Work Performed: £1 - £1000
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What can I say that hasn't been said already. Billy is a first class guy and I would happily recommend him to anyone. I needed the digital clock on my range cooker repaired. After my initial enquiry Billy arrived to see the problem. He advised on what was needed and some parts had to be ordered. Once they arrived Billy returned to carry out the repair. I have admire his determination to get the unit fitted and working. Many thanks Billy.
Mike Murray
19th October 2019Value of Products/Services or Work Performed: £1 - £1000
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Oven repaired efficiently and promptly all within 24 hours of making call. First class service.
Gordon Haldane
16th October 2019Value of Products/Services or Work Performed: £1 - £1000
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My washing machine was spinning intermittently. Billy quickly came to have a look and was able to open the filter which was jammed. Unfortunately this didn’t solve the issue but Billy happily came back on 2 further occasions to try and get the machine working. Despite being unable to fix the machine (new one required) I would happily recommend Billy. His desire to solve the problem with repeat visits shows his commitment to customer satisfaction.
16th October 2019Value of Products/Services or Work Performed: £1 - £1000
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My ancient washing machine broke down and I contacted Billy. He came next day and repaired it. Very pleased with the service. Would definitely recommend him. He knows his stuff!
Sheila Page
15th October 2019Value of Products/Services or Work Performed: £1 - £1000
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The dishwasher hose was chewed by mice. Billy came at short notice, fitted a replacement hose along with a protective mesh net which should prevent the problem recurring.
Very happy with the service and would recommend him to others.
Very happy with the service and would recommend him to others.
John C
14th October 2019Value of Products/Services or Work Performed: £1 - £1000
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My washing stopped spinning Billy came out the next day to fix it. I explained the issue I was having and he immediately went right to the problem which was a blocked pipe under my sink. Very reasonable price and professional. Would certainly recommend him.
HOLLY JEFFREY
8th October 2019Value of Products/Services or Work Performed: £1 - £1000
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I had a issue with my tumble dryer. Billy promptly found the fault and fixed it in no time, at a reasonable cost.
Mary Peters
4th October 2019Value of Products/Services or Work Performed: £65.00
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Friendly and efficient service. Didn't make me feel daft for not clearing out the washing machine filter regularly myself. Came at a time that suited me.
27th September 2019Value of Products/Services or Work Performed: £1 - £1000
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Billy managed to fit us into his busy schedule as the washing machine wasn’t working. He fixed it quickly for a reasonable price and explained how to prevent issue arising again. He was efficient and tidy. We would definitely use him again.
Catherine
26th September 2019Value of Products/Services or Work Performed: £1 - £1000
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I had an intermittent, worsening fault in my washing machine. Billy was able to find the fault and fix the problem in one visit. He returned my call, was happy to communicate via text and was able to schedule a visit at short notice. All very helpful when you have young family and endless laundry.
Emma Sawyer
15th September 2019Value of Products/Services or Work Performed: £1 - £1000
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Removal of semi integrated dishwasher and fitting of free standing dishwasher . Disconnecting washing machine and installing new machine.
Billy was prompt . The removal of old dishwasher was more complicated than first thought. Billy completed the job - cut the plynth to fit .
All in all superb work and despite job being more complicated kept to quoted price.
Very satisfied customer from Penicuik.
Billy was prompt . The removal of old dishwasher was more complicated than first thought. Billy completed the job - cut the plynth to fit .
All in all superb work and despite job being more complicated kept to quoted price.
Very satisfied customer from Penicuik.
12th September 2019Value of Products/Services or Work Performed: £1 - £1000
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Billy was prompt and very knowledgeable. The repair was done very quickly and was only charged for his time. Highly recommended
Nathalie
8th August 2019Value of Products/Services or Work Performed: £0
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Have fridge freezer (eleven years old), temperatures much too low and green on light flashing, in hot weather.
Found BR's number in Edinburgh Trusted Traders and phoned.
Received very good, helpful advice which appears to have worked.
Very grateful for this and would use again.
Found BR's number in Edinburgh Trusted Traders and phoned.
Received very good, helpful advice which appears to have worked.
Very grateful for this and would use again.
24th July 2019Value of Products/Services or Work Performed: £35.00
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he quickly spotted why our dishwasher door was sticking and set about fixing it with speed and success. NO fuss nor grumbles !
dr james hope
19th July 2019Value of Products/Services or Work Performed: £1 - £1000
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I am so pleased with the excellent service provided by Billy. He has a marvelous work ethic displaying knowledge, experience, punctuality and the patience to explain what was required along with the cost. The waiting time for the appointment was very short and the price an incredible bargain for a washing machine repair. I would recommend Billy to anyone.
Maureen Harkins
7th July 2019Value of Products/Services or Work Performed: £90
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Have accurate quote. Arrived when he said he would and I had a functioning oven in no time. Nice guy, reasonable prices. Would use him again.
Alison
1st July 2019Value of Products/Services or Work Performed: £1 - £1000
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excellent job nice guy !!!
J dourley
1st July 2019Value of Products/Services or Work Performed: £1 - £1000
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This is the second time we have received work from Billy. This time we needed a new oven installed (and the old one taken away). As before service was outstanding, good value and top quality.
Highly recommend.
Thanks!
Highly recommend.
Thanks!
29th June 2019Value of Products/Services or Work Performed: £65
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When my washing machine broke down my usual repair company couldn't come out til Tuesday, they gave me BR Domestic' s number, he came out same day and managed to repair my machine. Charged what he quoted over the phone and tied up when the job was complete. Very impressed, will use again!
Samantha Bremner
29th June 2019Value of Products/Services or Work Performed: £65.00
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Our 18mth old Bosch washing machine came up with an error code indicating that there was a leak.....this happened on Saturday morning at 9.30...I rang Billy at just after 10...and true to his word he arrived just after 1pm....he managed to have our machine up and running again in no time...we have used Billy in the past and we will certainly be keeping his number handy in case we need him again...thanks again Bill..enjoy the cakes .
Gavin
28th June 2019Value of Products/Services or Work Performed: £1 - £1000
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The door to my washing machine wouldn’t open, with a full wash inside.
Billy arrived the following day, and diagnosed the problem quickly, leaving me with a working machine until he returned the following day with a new door handle.
Really impressed at Billy’s fast and efficient service.
I will diffinitely use Billy again and highly recommend him.
Billy arrived the following day, and diagnosed the problem quickly, leaving me with a working machine until he returned the following day with a new door handle.
Really impressed at Billy’s fast and efficient service.
I will diffinitely use Billy again and highly recommend him.
I phillips
27th June 2019Value of Products/Services or Work Performed: £1 - £1000
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Called last night and arrived this afternoon to fix our oven. It needed a new element and a small electrical repair, which was all fixed within half an hour. He was very polite and tidy. Would definitely recommend.
Lammie
17th June 2019Value of Products/Services or Work Performed: £1 - £1000
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The engineer visited quickly and our washing machine was repaired efficiently and without any fuss. Would highly recommend.
16th June 2019Value of Products/Services or Work Performed: £1 - £1000
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I have used this service twice now and found Billy reliable and courteous.
Paula Greenlees
15th June 2019Value of Products/Services or Work Performed: £130
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The dishwasher in my tenanted flat had stopped working so I was looking for a tradesman who could have a look and see if it was worth repairing. I found BR Domestics (Billy) online and liked the reviews so asked him to call my tenants and arrange to have a look at it. He did this and said that the dishwasher was beyond repair (it was over 10 years old).
He advised that I bought one online and got it delivered to the flat and he would fit it and take the old one away. He kept in touch with my tenants and once the new dishwasher was delivered he arranged fitting. There were a few adjustments that he also sorted out with the kitchen units and he did a great job.
He kept me informed of the all the repairs and costs of the job and I would recommend him.
He advised that I bought one online and got it delivered to the flat and he would fit it and take the old one away. He kept in touch with my tenants and once the new dishwasher was delivered he arranged fitting. There were a few adjustments that he also sorted out with the kitchen units and he did a great job.
He kept me informed of the all the repairs and costs of the job and I would recommend him.
Gerry S
14th June 2019Value of Products/Services or Work Performed: £115
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Washer dryer repair from BR. Attended when said he would, got part in time he said it would take and fitted part when he said he would, very reliable and knowledgeable.
Excellent service and reasonable priced.
Would recommend and definitely use again.
Excellent service and reasonable priced.
Would recommend and definitely use again.
Kevin
6th June 2019Value of Products/Services or Work Performed: £300.00
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I had a new cooker fitted. I telephoned Domestic Appliance Repair Specialist on the
Wednesday, he bought the cooker for me and fitted it on the Thursday. Was delighted with the work done and would definitely recommend him.
Wednesday, he bought the cooker for me and fitted it on the Thursday. Was delighted with the work done and would definitely recommend him.
Tricia Gilhooly
5th June 2019Value of Products/Services or Work Performed: £1 - £1000
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Highly recommend Domestic Appliance repairs Specialist.
Highly professional
110% trust worthy
Was able to come out and do they repairs the following day.
Highly professional
110% trust worthy
Was able to come out and do they repairs the following day.
Carol-Ann Low
5th June 2019Value of Products/Services or Work Performed: £105
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Repair to Hotpoint oven
This was done efficiently and with courtesy and no mess
This was done efficiently and with courtesy and no mess
Brian Wilson
23rd May 2019Value of Products/Services or Work Performed: £1 - £1000
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Washing machine seal replacement.
Reliable, knowledgeable,tidy. Also gave advice on how to prevent future problems.
I would have no hesitation in recommending Billy to others.
Reliable, knowledgeable,tidy. Also gave advice on how to prevent future problems.
I would have no hesitation in recommending Billy to others.
J Dykes
20th May 2019Value of Products/Services or Work Performed: £65.00
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My washing machine wasn't working so phoned Billy from BR Domestic Appliance Repair Specialist on the Wednesday and he arranged to come the next day. He came on time, repaired the machine no problem and tested everything was working properly. Price was as quoted and very reasonable. Billy was a genuine, friendly man and I'd definitely recommend him! Great service!
Gill Cairns
17th May 2019Value of Products/Services or Work Performed: £1 - £1000
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Prompt reply to request and job done as promised.
Mr Leonid Shlumukov
15th May 2019Value of Products/Services or Work Performed: £1 - £1000
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My problem was quickly solved. Bill was very friendly and helpful and I would thoroughly recommend his services to anyone.
Jill Macaulay
14th May 2019Value of Products/Services or Work Performed: £1 - £1000
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Billy responded at very short notice for a washing machine repair I needed - he visited 4 hours after I called him (compare the 5 day waiting list via Bosch service centre). He took time on the phone to clarify exactly what my assessment of the problem was and turned up when he said he would (a shame to say, but you cant even take that for granted any more). Billy was polite, business like and very quickly diagnosed the problem. He worked in this kind of role for 30 years or more before setting up his own business, so he has the experience to diagnose and fix quickly. He had my job done in a little more than 1/2 hour and I was more than happy to pay the going rate (which is extremely reasonable by the way), for the work he did. The machine now works perfectly. I cannot recommend Billy highly enough. An easy 5 stars *****
Angus Mackie
13th May 2019Value of Products/Services or Work Performed: £1 - £1000
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Repair to door catch and oven light on Rangemaster Cooker. Emailed BR Domestic Appliances and received a prompt email back from Billy. This was on a Friday afternoon and Billy was on site on Monday morning. Extremely good and reasonably priced service from a very pleasant chap.
Joy Leslie
7th May 2019Value of Products/Services or Work Performed: £65
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Billy fitted uninstalled and fitted a new washing machine for me. The first one delivered was unfortunately broken and Billy was quick to identify the problem and was kind enough to come the following day to fit the replacement.
Fantastic value for money and I will definitely be contacting him again for any domestic appliance repairs or installations I need. Would definitely recommend to anyone!
Fantastic value for money and I will definitely be contacting him again for any domestic appliance repairs or installations I need. Would definitely recommend to anyone!
Holly
3rd May 2019Value of Products/Services or Work Performed: £1 - £1000
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Called to get an hose repair on my Dyson before 11 this morning . Job was done before lunch with no hassle and very happy with the price
AvrilB
1st May 2019Value of Products/Services or Work Performed: £1 - £1000
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Replaced grill element in my cooker.
Excellent service problem diagnosed and new part fitted same day.
Excellent service problem diagnosed and new part fitted same day.
1st May 2019Value of Products/Services or Work Performed: £1 - £1000
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Called BR Appliance specialist regarding a broken washing machine. Very professional service. Billy managed to come on the same day and fix it. Fast, efficient service. Very pleased. Would definitely recommend to others.
Kristina Love
24th April 2019Value of Products/Services or Work Performed: £95
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Billy repaired my washing machine motor. He was able to diagnose the problem and repair it on the spot. Saved a few hundred pound from not needing to buy a new machine. Clean tidy worker. Fast and efficient. Very nice friendly guy. Highly recommend him. I found his name on a local network Facebook page.
Mags
12th April 2019Value of Products/Services or Work Performed: £1 - £1000
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Fast response to call out. Excellent service and price.
Aileen Stones
12th April 2019Value of Products/Services or Work Performed: £5001 - £25,000
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I have a Wolf cooker/oven which is American, expensive and apparently rare in Scotland. It got damaged during cleaning and the smaller oven blew the electricity circuit whenever turned on. I contacted Billy through this website. He was courteous, extremely helpful, reliable and exceptional value in my opinion. Billy hadn't seen a Wolf range like mine before but with his experience, logic, common sense and determination he managed to fix it for me. And as an added bonus, he is also a very nice man!
Debbie, Essex Road, Barnton
1st April 2019Value of Products/Services or Work Performed: £1 - £1000
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Billy sorted my cooker, Reliable, Trustworthy, Speedy service, great communication I highly recommend him. Will definitely use again Thanks Lorraine
Lorraine Marshall
24th March 2019Value of Products/Services or Work Performed: £1 - £1000
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New oven element and oven light fitted , prompt and professional friendly service , couldn’t ask for more would use again
James bell
14th March 2019Value of Products/Services or Work Performed: £65
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My washing machine was full of water and the drain was blocked. I found Billy on the trusted trader site, contacted him and my washing machine was fixed the following morning. I couldn't have asked for a better service. Friendly, honest, very reasonable charge and no mess. I will definitely be keeping Billy's number handy for future repairs.
Tracey
13th March 2019Value of Products/Services or Work Performed: £70
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Dishwasher drainage pump was blocked. Rang at 9 am. Came round an hour and a half after contact and job was done an hour later. Great service. Recommended.
John Foulger
8th March 2019Value of Products/Services or Work Performed: £1 - £1000
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I sent Billy an enquiry using this site and he was with me within 2 hours to look at my machine. He was friendly to chat to and very efficient. Would recommend.
Nicole
7th March 2019Value of Products/Services or Work Performed: £1 - £1000
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Great and quick service!
Isabella
4th March 2019Value of Products/Services or Work Performed: £1 - £1000
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Washing machine problem. He arrived as arranged and took the time to explain the issue. Was polite and knowledgeable and had clearly stated the charges and costs. I would use his service again and definitely recommend to others.
Mrs Scott
4th March 2019Value of Products/Services or Work Performed: £1 - £1000
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Kitchen Belling Hob not working. Located problem had replacement part. Tidied up left area spotless. Would highly recommend.
Fiona Robb
3rd March 2019Value of Products/Services or Work Performed: £1 - £1000
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We were having problems with our washing machine cutting out mid-cycle and not draining or rinsing properly. William came out promptly, and provided honest, fair advice about the likely nature of the issue and the efficacy of the work he did. He was polite and friendly and the fee he charged was very fair. I would use again and would definitely recommend.
Joanna Lord
23rd February 2019Value of Products/Services or Work Performed: £1 - £1000
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Arrived when he stated. A true professional,brilliant at his job. I have no hesitation in recommending him. We will use him again!
North Berwick.
North Berwick.
Andrew J Martin
21st February 2019Value of Products/Services or Work Performed: £1 - £1000
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I contacted this company based on Trusted Trader reviews, as I had a problem with my washing machine which wouldn't empty, and they were all spot on.
I emailed for a quote and Billy Rutherford got back to me that evening asking me to phone the following morning with more details. He informed me clearly of his charges and I couldn't believe that he came out the same afternoon and fixed it.
It turned out not to be the pump but just clogged up so it was just the call out charge. While here he set straight to work and was friendly and polite and had the job done in no time. Would definitely use him again and recommend to others.
I emailed for a quote and Billy Rutherford got back to me that evening asking me to phone the following morning with more details. He informed me clearly of his charges and I couldn't believe that he came out the same afternoon and fixed it.
It turned out not to be the pump but just clogged up so it was just the call out charge. While here he set straight to work and was friendly and polite and had the job done in no time. Would definitely use him again and recommend to others.
Shona Brown
21st February 2019Value of Products/Services or Work Performed: £1 - £1000
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Having a new oven supplied and fitted , Billy was excellent took time to take me through the workings of new oven ,if I had any problems ,just phone him and he would pop in and sort them out .Would recommend this company .
Mrs Mary Carol Reilly
14th February 2019Value of Products/Services or Work Performed: £1 - £1000
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Great to find someone who offers such an efficient & friendly service that covers East Lothian. Am in Haddington & would definitely recommend.
13th February 2019Value of Products/Services or Work Performed: £65
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Came out and fixed dishwasher same day!
On time, reliable and really helpful explaining issue and how to fix it.
Very pleased with work and so good to have someone in the phone book to call at short notice.
On time, reliable and really helpful explaining issue and how to fix it.
Very pleased with work and so good to have someone in the phone book to call at short notice.
12th February 2019Value of Products/Services or Work Performed: £65
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I had a new oven fitted. I was very satisfied with the service I received. Very punctual and the service was excellent. I would have no qualms about recommending his services.
Allison
11th February 2019Value of Products/Services or Work Performed: £1 - £1000
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Checked faulty washing machine.
Fast, friendly and efficient service. Will definitely recommend.
Fast, friendly and efficient service. Will definitely recommend.
Charles Hearn
9th February 2019Value of Products/Services or Work Performed: £1 - £1000
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Phoned Billy to come and fix our Bosch washing machine which had started making some very loud grinding noises the previous night. He was amazing, he juggled his appointments around for that day and arrived at the house a couple of hours later.
Billy quickly identified the problem and had the machine fixed within minutes. Great customer service and a pleasure to deal with. Would highly recommend Billy to others in need.
Billy quickly identified the problem and had the machine fixed within minutes. Great customer service and a pleasure to deal with. Would highly recommend Billy to others in need.
Linda
8th February 2019Value of Products/Services or Work Performed: £1 - £1000
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I emailed late evening regarding a broken fan oven and had an appointment arranged for the next day. Billy arrived on time, replaced the fan and left things tidy. Would recommend.
Mandy Ballantine
5th February 2019Value of Products/Services or Work Performed: £70
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Billy - He was a very steady, earnest, energetic worker. Excellent service.
Professional and friendly. Would definitely recommend and hire him again.
Professional and friendly. Would definitely recommend and hire him again.
1st February 2019Value of Products/Services or Work Performed: £150
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New fan and motor fitted to a 20-year-old Neff oven.
The work was carried out promptly (within 2 days of contacting the engineer. He arrived at the arranged time and carried out the work efficiently. All now appears to bw working well again.
The work was carried out promptly (within 2 days of contacting the engineer. He arrived at the arranged time and carried out the work efficiently. All now appears to bw working well again.
28th January 2019Value of Products/Services or Work Performed: £1 - £1000
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I emailed Billy and received a prompt response. He came the next day to fix my dishwasher and oven. Excellent service and work.
27th January 2019Value of Products/Services or Work Performed: £1 - £1000
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It was a Saturday and the oven element blew mid way through cooking a big dinner for a family celebration. I called around a few places but knew it would be hard to get someone at such short notice on a Saturday afternoon. One place I called suggested I call Billy and yes, fantastic, he shifted things around and came over as soon as he could. He fitted the right element and got the over working again, and back in went the food!
He is polite, tells you what he is doing and does not bamboozle you with terminology OR treat you like you don't know anything.
I will use his services again next time something needs fixed. Recommend!!!
He is polite, tells you what he is doing and does not bamboozle you with terminology OR treat you like you don't know anything.
I will use his services again next time something needs fixed. Recommend!!!
Rachel
27th January 2019Value of Products/Services or Work Performed: £1 - £1000
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We called Billy out to repair our built in electric oven. We had no current contacts for this type of work but were impressed by previous reviews we had read on line for BR Domestic Appliance Specialist so decided to go with them.
Billy called the next day and fixed the problem on his first visit. All charges and costs were communicated up front so we knew exactly where we stood. The work was carried out to high standard and at a competitive cost, and we would have no hesitation in recommending Billy to family and friends.
Billy called the next day and fixed the problem on his first visit. All charges and costs were communicated up front so we knew exactly where we stood. The work was carried out to high standard and at a competitive cost, and we would have no hesitation in recommending Billy to family and friends.
27th January 2019Value of Products/Services or Work Performed: £100
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Diagnose and replace faulty heater element on integrated washing machine.
Came on time as arranged and did the job with no mess or fuss.
Very happy.
Came on time as arranged and did the job with no mess or fuss.
Very happy.
Chris Smith
26th January 2019Value of Products/Services or Work Performed: £1 - £1000
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I called Billy to install my washing machine. He came next day (Saturday) and did the job professionally and at a reasonable price. I am not surprised at his 5 star rating from every customer because he really deserves it. I would recommend him any time.
Many thanks.
Irene
Many thanks.
Irene
Irene
22nd January 2019Value of Products/Services or Work Performed: £120
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Emailed Billy on a Sunday to give me a quote for supply and fit a washing machine seal and he replied same night. Quote was reasonable and I'm very happy with the finished job using genuine parts. Friendly, reliable & I would happily recommend him.
Mr Dickson
16th January 2019Value of Products/Services or Work Performed: £1 - £1000
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Fast and efficient. Great service.
6th January 2019Value of Products/Services or Work Performed: £1 - £1000
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Billy replaced a faulty grill element on our range cooker. Excellent service and would fully recommend.
Steve Dunn
6th January 2019Value of Products/Services or Work Performed: £1 - £1000
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emailed for quote for double oven element. emailed back promptly.
Arranged visit for very next day. Billy gave us quote there and then also had the part needed. Job done very efficient,would recommend to anyone.
Will be our first choice again if needed.
Arranged visit for very next day. Billy gave us quote there and then also had the part needed. Job done very efficient,would recommend to anyone.
Will be our first choice again if needed.
Allan Spence
31st December 2018Value of Products/Services or Work Performed: £65.00
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Came out as soon as he was available, which given the time of year (Hogmanay!) was great, and got the oven working. Would happily use again.
Paul Graham
30th December 2018Value of Products/Services or Work Performed: £1 - £1000
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Billy was a saviour! My oven broke the 3 days before Christmas and after ringing around a couple of places unsuccessfully, I thought Christmas was cancelled. One of them then recommended trying Billy as he was local to me, and luckily he fitted me in and was brilliant. He explained everything he was doing, everything that needed doing and laid out the costs before proceeding.
He was friendly and efficient.
He was friendly and efficient.
Helen
29th December 2018Value of Products/Services or Work Performed: £1 - £1000
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Fantastic Service! He came out on a Sunday, the day after I phoned, and two days before Christmas. Successfully repaired the machine. A very nice man as well.
J Fraser
24th December 2018Value of Products/Services or Work Performed: £1 - £1000
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Short notice call to assist me with a washing machine drama. Billy replied toot sweet and turned up at time specified. Got me out of a hole, when others failed to produce the goods.
Professional, first class, high quality workmanship. Respect given!
Professional, first class, high quality workmanship. Respect given!
Neil
19th December 2018Value of Products/Services or Work Performed: £1 - £1000
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Excellent efficient service. Highly recommend
Heather Jackson
17th December 2018Value of Products/Services or Work Performed: £1 - £1000
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I found Billy on EGG where he was repeatedly recommended. He got back to my original message promptly, came the next day and fixed the washing machine on the spot. He told me costs upfront and explained what he was doing. He was very friendly, helpful and reasonably priced and my washing machine now works perfectly. He didn't seem phased by the large number of small children and guests in the house either! Definitely recommend him.
Elspeth Bleakley
12th December 2018Value of Products/Services or Work Performed: £1 - £1000
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Great job at very short notice - I have a washing machine again!!!!!! So happy. And very friendly service. Definitely recommend. Thank you
Kirsteen McFarlane
6th December 2018Value of Products/Services or Work Performed: £80
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Excellent service.
Dual fuel cooker now working
Came when he said he would; friendly, knowledgeable, very obliging and helpful. Would not hesitate to use again for any domestic appliance repair job.
Have already recommended.
Dual fuel cooker now working
Came when he said he would; friendly, knowledgeable, very obliging and helpful. Would not hesitate to use again for any domestic appliance repair job.
Have already recommended.
Anna
5th December 2018Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Came when he said he would; friendly, knowledgeable, very obliging and helpful and did a good job at a fair price. Would not hesitate to use again for any domestic appliance repair job.
Mr J Corby
26th November 2018Value of Products/Services or Work Performed: £1 - £1000
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Brilliant straightforward advice and job completed on the same day. Thank you very much. I would definitely recommend this service.
19th November 2018Value of Products/Services or Work Performed: £1 - £1000
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Billy was punctual, pleasant and very experienced. He got direct to the problem with our oven and fixed it promptly, his costs were very reasonable.
I would certainly use his services again.
I would certainly use his services again.
Nancy Thorne
18th November 2018Value of Products/Services or Work Performed: £135
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Haddington. I required assistance to replace the thermostat on my rangemaster oven. Billy attended when he said he would and gave me a quote and was punctual when returning to do the job, which was carried out promptly and professionally. I would have no hesitation in recommending him or using him again.
8th November 2018Value of Products/Services or Work Performed: £1 - £1000
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Billy provided a first class service to provide advice and fit a new dishwasher. Would definitely use again.
George, North Berwick
6th November 2018Value of Products/Services or Work Performed: £1 - £1000
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Quick response and repair carried out by Billy to oven. Would use again.
K Gordon
1st November 2018Value of Products/Services or Work Performed: £43
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Came on time. Identified where the washing machine was leaking from as the fill hose. Gave me the option of paying full service at £65 to fit hose, £35 service charge for call out and I buy another hose from elsewhere and fit myself or £35 call-out charge and he'd sell me the hose for £8 and I'd fit myself. I chose the latter and was very satisfied.
19th October 2018Value of Products/Services or Work Performed: £1 - £1000
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Great service. Billy got back to me very quickly after I messaged and came out promptly next day keeping in touch to let me know he was on his way.
Gave me a very reasonable quote, went off to get required parts and was back within the hour. Job done. New dishwasher installed. He even took time to advise on how to use it for best results and said to contact him if any issues.
Definitely would use again.
Gave me a very reasonable quote, went off to get required parts and was back within the hour. Job done. New dishwasher installed. He even took time to advise on how to use it for best results and said to contact him if any issues.
Definitely would use again.
Lynne
19th October 2018Value of Products/Services or Work Performed: £1 - £1000
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Called late Wednesday and he came 9am Thursday. Looked at job gave us advice without hastle advised us on best things about our problem. He then carried out all work to a very satisfactory conclusion. We would have no hesitation on using this company again.
Duncan Stirling
18th October 2018Value of Products/Services or Work Performed: £1 - £1000
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Very quick response and quick repair of two neglected Dyson hoovers. Very happy with the service and felt it was excellent value for money. Thanks very much. Would definitely recommend and use again.
Lucy McVey
8th October 2018Value of Products/Services or Work Performed: £1 - £1000
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Would highly recommend Billy. Very reliable and arrived when he said he would. He was very happy to arrange a time most suitable to me to install a new oven and hob (which he sourced for me). Even although I live in East Lothian he was happy to carry out the work in the evening. Delighted with my new appliances and his workmanship. Already have Billy booked for another job.
Fran Wightman
5th October 2018Value of Products/Services or Work Performed: £1 - £1000
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I contacted several domestic appliance repairers/installers and couldn’t find anyone that was enthusiastic or able to give me any advice about my dishwasher. But I was very happy once I had spoken to Billy at BR Domestic Appliances, he gave me sound advice and was able to come at short notice and install my dishwasher. Would use again without hesitation.
Alan Stewart
2nd October 2018Value of Products/Services or Work Performed: £1 - £1000
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Billy came when he said he would, quickly ordered the part required and returned to fix our washing machine in a friendly and informative manner. Will definitely use him again.
Ian
2nd October 2018Value of Products/Services or Work Performed: £113
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Excellent service. Punctual. Helpful. Quick and efficient. Billy quoted beforehand, ordered new parts after diagnosing the problem and returned to fix the oven 2 days later. Would definitely use BR again & recommend.
Emily
28th September 2018Value of Products/Services or Work Performed: £75
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My washing machine broke at the weekend and I e-mailed on Saturday night in the hope of getting a repair in the week. He impressed me by getting in touch on Sunday and repaired the machine on Monday morning.
He carries spares for many machines and arrived at the arranged time.
I had caused damage to the pipes when pulling the machine forward and Billy attended to these too. Excellent and great value for money!
He carries spares for many machines and arrived at the arranged time.
I had caused damage to the pipes when pulling the machine forward and Billy attended to these too. Excellent and great value for money!
Mark
18th September 2018Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Highly recommended.
11th September 2018Value of Products/Services or Work Performed: £115
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Outstanding service from Billy. I called about our broken oven and he was out and had it fixed in less than two hours. He was professional and friendly and we would highly recommend him.
11th September 2018Value of Products/Services or Work Performed: £85
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I highly recommend Billy, I called him about a problem with my tumble drier, he came out the very next day, took my machine away to investigate the problem which he was able to fix thankfully and he delivered the drier back the next morning! I would not hesitate to use him again should I need to.
10th September 2018Value of Products/Services or Work Performed: £1 - £1000
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Phoned Billy Friday afternoon and he quoted a price to do the job. He came on time Saturday morning and had the job done within the hour. He was very friendly, easy to talk to and professional. I would use his services again.
David
9th September 2018Value of Products/Services or Work Performed: £65
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Billy responded to my e-mail very quickly and the appointment was set up within a day or two. He let me know the price for the job upfront. He didn’t take long to fix my oven and was professional and friendly throughout. He even offered to fix something else small he had noticed needed doing with it too. Will definitely use him again and would have no hesitation in recommending to others.
7th September 2018Value of Products/Services or Work Performed: £105
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Billy was able to come at short notice and was very flexible to fit around my timings. The job was done professionally, quickly and neatly. I am completely happy with the service and have no hesitations at all to recommend him.
5th September 2018Value of Products/Services or Work Performed: £1 - £1000
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Billy was very efficient, honest and turned up when he said he would. We would highly recommend him.
Laura Kinsler
4th September 2018Value of Products/Services or Work Performed: £105
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Tried living with a half functioning oven but one short visit and it’s sorted. Service was promt and he was totally up front with coatings through the whole process always checking I was happy to proceed. Happy to recommend or use again
4th August 2018Value of Products/Services or Work Performed: £95.00
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Delighted. Arrived when he said he would. Spoke through the work to be done . Quoted price. Carried out work . Would i use him again or recommend him. Certainly. Already have to my son. Second time i,ve used Trusted Trader. Its now my go to website. Dont waste time phoning around. Get Him !
iain
26th July 2018Value of Products/Services or Work Performed: £1 - £1000
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Very pleased with the repair carried out on our washing machine. Quick replies to our questions and turned up on time and did the job quickly. Recommended
Phil
24th July 2018Value of Products/Services or Work Performed: £95
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Fantastic service ,fixed the same day .
Would definitely recommend.
Would definitely recommend.
Graham Smith
19th July 2018Value of Products/Services or Work Performed: £135
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Billy was punctual and sorted our dishwasher no problem. ordered the parts and all in working order within the week.
excellent service
excellent service
Michelle Nugent
16th July 2018Value of Products/Services or Work Performed: £1 - £1000
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Outstanding service. Called Saturday evening washing machine back up and running Monday morning. Advice also given regarding machine which was appreciated. Would definitely recommend and use this company again.
Susan Gaines
16th July 2018Value of Products/Services or Work Performed: £1 - £1000
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Billy removed my old dishwasher and installed a new one. He was friendly, reliable and provided an overall excellent service.
Isabel
12th July 2018Value of Products/Services or Work Performed: £1 - £1000
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Billy was happy to travel to Pencaitland to remove my integrated dishwasher.
He is very friendly and reliable (he replied to my original contact form almost immediately) and turned up at exactly the arranged time.
After removing the dishwater, Billy made a great job of improving the appearance of the space left so that it is ready for a new freestanding appliance - this was unexpected and much appreciated. He tidied up and took the dishwasher away for me. I will happily recommend Billy and I will be contacting him again if any appliances need repaired.
He is very friendly and reliable (he replied to my original contact form almost immediately) and turned up at exactly the arranged time.
After removing the dishwater, Billy made a great job of improving the appearance of the space left so that it is ready for a new freestanding appliance - this was unexpected and much appreciated. He tidied up and took the dishwasher away for me. I will happily recommend Billy and I will be contacting him again if any appliances need repaired.
12th July 2018Value of Products/Services or Work Performed: £1 - £1000
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5 star service! Washing machine broke down.. Called Billy late afternoon and he came out very next day. Confirmed that the motor circuit board would be too costly to repair, so asked him if he could supply a new machine, which to my delight was delivered and plumbed in the very next day at a very reasonable price. Prompt, professional, courteous, reliable.. highly recommend!
Patricia
9th July 2018Value of Products/Services or Work Performed: £1 - £1000
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I have used Billy twice now after he was recommended on another site. The first time he fixed my dishwasher the day after I called him. I was really impressed so contacted him to fix a washing machine in my rental property. He visited the same day (a Friday) and as the machine was so old and too expensive to fix, he sourced and fitted new machine and took the other one away within 2 days. Excellent service and highly recommend!
Jennifer Morris
5th July 2018Value of Products/Services or Work Performed: £1 - £1000
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Really great experience, called one day and my oven was fixed 24 hours later. Great service and reasonably priced. Would definitely recommend.
Sarah Staples
5th July 2018Value of Products/Services or Work Performed: £1 - £1000
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Billy gets the job done simple as that. Washing machine knackered on Monday repaired Tuesday morning, great price honest man.
Ian
3rd July 2018Value of Products/Services or Work Performed: £1 - £1000
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Billy was able to come out the next day and was right on time.
He explained what was wrong with our machine, how much it would cost and asked if I wanted to proceed.
He worked quickly and was done within an hour.
It actually cost less than he estimated as he didn't have to replace one part.
Would definitely recommend Billy and his work
He explained what was wrong with our machine, how much it would cost and asked if I wanted to proceed.
He worked quickly and was done within an hour.
It actually cost less than he estimated as he didn't have to replace one part.
Would definitely recommend Billy and his work
James McCafferty
29th June 2018Value of Products/Services or Work Performed: £1 - £1000
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My initial query was followed up by Billy within five minutes and a visit arranged to suit me. The cost was clearly explained in advance. He arrived early, quickly identified the fault and the machine was repaired within an hour. I would not hesitate to use his services again and would recommend him very highly.
Alison
17th June 2018Value of Products/Services or Work Performed: £1 - £1000
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I contacted company 9am on Monday morning and Billy was here by lunchtime same day to fix my oven which was not heating up. He fitted a new element and job was done and dusted by 2pm. I was given a price before he started the job and I was very satisfied with the service and the price. I would not hesitate to use him again.
K. Spence
9th June 2018Value of Products/Services or Work Performed: £1 - £1000
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My oven broke down and I found only a few of people able to fix it. I'm pleased I chose Billy because he came and diagnosed the problem very quickly, secured the necessary part required and came back again quickly to install the new part. I'd highly recommend Billy.
2nd June 2018Value of Products/Services or Work Performed: £1 - £1000
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Service was excellent. Billy even phones from his holiday abroad to arrange to fix washing machine. Repair done in an hour and very reasonable cost. Highly recommend
26th May 2018Value of Products/Services or Work Performed: £1 - £1000
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Reliable and friendly, arrived when expected to. Kept us informed throughout of timing of parts.
23rd May 2018Value of Products/Services or Work Performed: £1 - £1000
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Had been highly recommended by another company who do not cover call outs in the Rutherford, West Linton Area. Although had a busy day ahead Billy was able to call at lunch time and fix the problem with my oven, having made the phone call earlier in the morning.
Appreciated call out fee being given prior to visit.
Excellent customer service and would have no hesitation in using again.
Appreciated call out fee being given prior to visit.
Excellent customer service and would have no hesitation in using again.
16th May 2018Value of Products/Services or Work Performed: £35
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I called Billy when my washing machine broke down, he was very responsive friendly and helpful. He gave good advice and I felt under no obligation. I ordered a new washing machine, it arrived very early I messaged him (very early in the morning) to fit it and he was here and the job was completed within an hour.
Fantastic service.
Highly recommend.
Fantastic service.
Highly recommend.
Helen
10th May 2018Value of Products/Services or Work Performed: £105
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I called at 9am from Cockenzie, and had a visit early afternoon the same day.
All costs explained during the phone call, and the Engineer turned up exactly on time. Found the problem, and explained the full cost before starting work.
Work done was, quick and tidy. Everything working, and given all contact details for followup.
All in all, excellent service. Had my oven up and running the same day I called.
All costs explained during the phone call, and the Engineer turned up exactly on time. Found the problem, and explained the full cost before starting work.
Work done was, quick and tidy. Everything working, and given all contact details for followup.
All in all, excellent service. Had my oven up and running the same day I called.
6th May 2018Value of Products/Services or Work Performed: £115
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Billy arrived within less than an hour of me calling him to fix my washing machine. He did a good job and repaired it in less than an hour for a very reasonable price. I would recommend his services to others.
3rd May 2018Value of Products/Services or Work Performed: £35
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Great service. My washing machine broke down last night. Within 24 hours, Billy quoted call out cost and fixed it on the same day. He explained problem and completed the work quickly. Very reasonable costs and extremely friendly service. Would happily use him again and recommend.
Joanne
2nd May 2018Value of Products/Services or Work Performed: £1 - £1000
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Absolutely brilliant . Phoned back when he said and arrived on time. Explained about costs and call out fee on phone before arranging appointment. Very honestly explained on inspection that my dishwasher was too old to be worthwhile repairing . But did not tout for additional business . However, went above and beyond to help replace said machine, on my request, and all at a reasonable cost. Would highly recommend.
Diane
2nd May 2018Value of Products/Services or Work Performed: £1 - £1000
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Quick to reply and arrived as agreed and completed job
Beveridge
1st May 2018Value of Products/Services or Work Performed: £1 - £1000
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My washine machine broke down over the weekend and using Trusted Trader I found Billy. I phoned him on Minday morning and he explained his rates and came down later in the day and had the problem fixed in about an hour.
Billy provided an excellent service and I would have no hesitation in recommending him and using his services again if required.
Billy provided an excellent service and I would have no hesitation in recommending him and using his services again if required.
Mrs Cherry
27th April 2018Value of Products/Services or Work Performed: £120
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Arrived when he said he would and carried out a very quick and satisfactory repair.
19th April 2018Value of Products/Services or Work Performed: £110
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Great service for replacement oven element. Can't fault it.
18th April 2018Value of Products/Services or Work Performed: £1 - £1000
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Billy was quick to respond, professional and friendly. Went over and above to fix our dishwasher, including fixing something the installer should have done. Really happy with the service and price, will def call Billy next time we have any issues with our appliances.
Sarah Fraser
17th April 2018Value of Products/Services or Work Performed: £1 - £1000
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We contacted Billy when our washing machine had started acting up. He arrived within a couple of hours of our call. The problem was identified and the nessary parts ordered. These were fitted promptly and efficiently as soon as they were available.
While he was fixing the washing machine we asked him to have a look at our oven which was also not working as it should. Again defective parts were identified and a price agreed and work completed the next working day.
All work was done efficiently and cleanly with minimum disruption to us.
I would definitely use Billy’s services again if the need arises and have no hesitation in recommending him to others
While he was fixing the washing machine we asked him to have a look at our oven which was also not working as it should. Again defective parts were identified and a price agreed and work completed the next working day.
All work was done efficiently and cleanly with minimum disruption to us.
I would definitely use Billy’s services again if the need arises and have no hesitation in recommending him to others
Tom Buchan
11th April 2018Value of Products/Services or Work Performed: £1 - £1000
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Arrived promptly and dealt with the 3-4 problems we had in the kitchen in a clean and professional manner.
Paul Knight
11th April 2018Value of Products/Services or Work Performed: £1 - £1000
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Amazing service.
My oven element had blown and after 1 quick call I had someone coming out the next day to have a look and fix it.
I was warned that he may not have the element I needed in stock (he did) and gave me a rough cost (turned out to be exact).
Came to the house and not only did he replace the element he gave it a health check for us.
I would definitely recommend BR Domestic
My oven element had blown and after 1 quick call I had someone coming out the next day to have a look and fix it.
I was warned that he may not have the element I needed in stock (he did) and gave me a rough cost (turned out to be exact).
Came to the house and not only did he replace the element he gave it a health check for us.
I would definitely recommend BR Domestic
Lee Kirkwood
11th April 2018Value of Products/Services or Work Performed: £1 - £1000
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Location of work carried out- Aberlady, East Lothian:
I booked Billy to service a dishwasher which hadn’t been used for sometime - and then extended the job to include the installation of an under counter oven and check the recent installation of a new washing machine. He had to re-do the electrical connection to oven.
Billy attended earlier than originally booked - which was very useful as were on a tight time frame and carried out all work very professionally. He took away the old appliance. We are totally satisfied with the work, the price and the communication. Would not hesitate to recommend him. Thank you Billy.
I booked Billy to service a dishwasher which hadn’t been used for sometime - and then extended the job to include the installation of an under counter oven and check the recent installation of a new washing machine. He had to re-do the electrical connection to oven.
Billy attended earlier than originally booked - which was very useful as were on a tight time frame and carried out all work very professionally. He took away the old appliance. We are totally satisfied with the work, the price and the communication. Would not hesitate to recommend him. Thank you Billy.
Zoë
29th March 2018Value of Products/Services or Work Performed: £70
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Great service and value for money, experience shows, problem solved and would definitely recommend this company to anyone.
Angela
28th March 2018Value of Products/Services or Work Performed: £1 - £1000
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Arrived when he said he would. Prompt service efficient and friendly. Good job done. Very reasonably priced. Would definitely use again.
27th March 2018Value of Products/Services or Work Performed: £1 - £1000
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Great service from this trader. He quickly presented a solution to our problem and expertly advised us from the outset. Would definitely use this trader again.
Emma Cowan
24th March 2018Value of Products/Services or Work Performed: £1 - £1000
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Our week could not have gotten much worse with the failure of our oven and dishwasher on top of a sick mummy!
I called Billy at 9.00am and he was at our house by 10am, admitadly due to a cancellation. He carried parts in his van so was able to replace the pump on the dishwasher and the fan on the oven there and then.
All carried out in an impeccable manner at a fair and honest price. I would not hesitate to recommend Billy to anyone.
Thanks for saving our weekend.
I called Billy at 9.00am and he was at our house by 10am, admitadly due to a cancellation. He carried parts in his van so was able to replace the pump on the dishwasher and the fan on the oven there and then.
All carried out in an impeccable manner at a fair and honest price. I would not hesitate to recommend Billy to anyone.
Thanks for saving our weekend.
Morvern Lucas
19th March 2018Value of Products/Services or Work Performed: £1 - £1000
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Billy had to try a couple of things before getting my washing machine working properly again. He always came when he said he would, put things back the way he found them and didn’t ask for payment until it was working again, definitely recommend.
V Fraser
18th March 2018Value of Products/Services or Work Performed: £1 - £1000
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I would definitely recommend BR Domestic Appliance. They came at short notice, and were very efficient and reliable. Thank you.
13th March 2018Value of Products/Services or Work Performed: £65
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The engineer turned up when he said he would, completed the job quickly and charged £15 less than he had quoted.
12th March 2018Value of Products/Services or Work Performed: £1 - £1000
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Billy came out to fix my dishwasher the same day as I called him. He explained costs and charges before coming out so I knew what to expect. He came at exactly the time he said he would which meant no hanging around or follow up calls.
He managed to fix the problem really quickly and explained simply what caused the problem.
I was so happy with the work I have him coming back to fix my oven.
Very polite, knowledgeable and professional.
Thanks Billy
He managed to fix the problem really quickly and explained simply what caused the problem.
I was so happy with the work I have him coming back to fix my oven.
Very polite, knowledgeable and professional.
Thanks Billy
Gillian Jones
5th March 2018Value of Products/Services or Work Performed: £1 - £1000
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I am delighted to find someone who has a friendly and professional approach which inspires confidence. All prices for repair of the possible faults causing the breakdown of my washing machine were given in advance and not altered at the time. He was very competent and efficient, finding and repairing the fault quickly as well as checking it was in good working order before leaving. Excellent job just what is needed.
5th March 2018Value of Products/Services or Work Performed: £1 - £1000
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I have used Billy in the past for my washing machine and have always found him very reliable. He is always helpful and a very tidy worker. I have recommended Billy to family and friends and he has never let me down. We called him last week to fit a cooker and he was here within an hour.
Maureen Osborne
28th February 2018Value of Products/Services or Work Performed: £1 - £1000
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Billy is highly professional. He advised on our oven repair and then swiftly came round to fit a new one. I would not hesitate to recommend him.
Victoria Bruce
27th February 2018Value of Products/Services or Work Performed: £1 - £1000
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Arrived as agreed the day after I first called him, with a new integrated cooker. He fitted it without issue,and left a very happy customer. I highly recommend his services.
Paul Darroch
24th February 2018Value of Products/Services or Work Performed: £1 - £1000
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BRILLIANT SERVICE AND VERY FAIR . CAME OUT THE SAME DAY.
DELIGHTED.
DELIGHTED.
HELEN GILMOUR
24th February 2018Value of Products/Services or Work Performed: £1 - £1000
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Billy is a gem, he was like a man on a mission to fix my elderly oven, (which had been incorrectly diagnosed by the manufacturer) and to my amazement, after a lot diagnostic checking and real effort, he managed it!
He didn’t give up when I suspect the vast majority of tradesmen would have, he was personable, chatty and I felt very comfortable having him in my house.
He arrived on time and as promised, kept me updated throughout and didn’t even eat my biscuits!
I now have a happy oven. I can’t recommend Billy enough - 5 star service.
Thank you!
He didn’t give up when I suspect the vast majority of tradesmen would have, he was personable, chatty and I felt very comfortable having him in my house.
He arrived on time and as promised, kept me updated throughout and didn’t even eat my biscuits!
I now have a happy oven. I can’t recommend Billy enough - 5 star service.
Thank you!
Lisa Blake-Youssef
20th February 2018Value of Products/Services or Work Performed: £1 - £1000
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Very pleasant and courteous man. Extremely thorough and painstaking in diagnosing fault with washing machine with excellent result. Most impressed with him and would not hesitate to recommend to others!
Helen Reynolds
15th February 2018Value of Products/Services or Work Performed: £1 - £1000
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I came across Billy after searching online for someone doing tumble drier repairs. He was quick to reply, quick to attend and fixed the problem immediately. He has since been back to fix my washing machine and cooker and I would not hesitate to use him again and to recommend him to others.
Gillian McLuskey
14th February 2018Value of Products/Services or Work Performed: £1 - £1000
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I had a problem with my integrated washing machine Billy was reconnected to me by a friend I could not be happier Billy arrived a couple hours after my phone call fixed the problem charge a reasonable and affordable price and had no more problems with my washing machine I’d definitely use Billy again and would hundred percent recommend to anyone, reliable fast service professional and affordable great service.
Carol Evans
14th February 2018Value of Products/Services or Work Performed: £1 - £1000
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First class customer service. From initial enquiry call, visit was arranged and arrived promptly with job carried out to my satisfaction, for excellent value for money and quality of work excellent. I have already used BR Domestic Appliances for a further repair and recommended to various friends and colleagues.
Sharon Carter
14th February 2018Value of Products/Services or Work Performed: £1 - £1000
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Billy from BR Domestic fixed our washing machine. I called on the Sunday and he was out the following day. Very good value for money and extremely trust worthy. He was unobtrusive and got the job done extremely fast.
I have now recommended Billy to friends and family, one of which used him to repair their oven fan.
Highly recommended Billy.
I have now recommended Billy to friends and family, one of which used him to repair their oven fan.
Highly recommended Billy.
14th February 2018Value of Products/Services or Work Performed: £1 - £1000
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He was prompt and great value for money highly recommend
Kelly lorimer
14th February 2018Value of Products/Services or Work Performed: £1 - £1000
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My washing machine was making funny noises during a spin cycle nd a friend suggested I contacted BR Domestic Appliance Specialist so I called and Billy came out the next day and fixed my machine there and then! If any of my other appliances break down I know who I will be contacting!
Joanne Ross
14th February 2018Value of Products/Services or Work Performed: £1 - £1000
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Very quick response with same day fix and reasonable quote up front. Very friendly and would recommend to friends.
P Drury
14th February 2018Value of Products/Services or Work Performed: £1 - £1000
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The service's were carried out quickly and efficiently.
Toni Coutts
14th February 2018Value of Products/Services or Work Performed: £1 - £1000
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BR domestic appliances were prompt and polite I wouldnt hesitate to reccomend the service. My washing machine was fixed really quickly and fir a reasonable price. Great service
Carly Millan