BR Domestic Appliance Specialist

I got in touch about a fault with my washing machine. I was told on the phone about the pricing and the work was carried out the next day.
I even called after about something I wasn't sure on and was given great advice.
Would recommend for sure!

Billy has helped us with a dishwasher issue in the past, and recently fixed a blockage in our washing machine. He’s reliable, responds quickly and is very efficient. Thanks again Billy!

We had an issue where a Bosch washing machine was not starting. Billy identified the problem as a child lock mistakenly engaged and was able to rectify it simply by talking us through steps on the phone. An excellent service.

Had an oven breakdown that needed sorted quickly . Billy (arrived the next day) when said he would . He carried out the repair like he said he would . Cleaned up like he said he would and it was a fair price . Very happy with the friendly efficient service and would use him again .

Billy was fantastic in helping to repair my oven. Great service, efficient and professional. I will definitely contact Billy again for any other jobs!

Billy checked out our washing machine as it was not spinning properly. He was very clear about his pricing. I phoned late in the day and he came round early the next morning. He worked out the issue and was very helpful. We would certainly use his services again.

I rang Billy on Friday afternoon and he came out first thing on Saturday. He assessed the problem with our oven and ordered the part that was needed. He kept us up to date on the expected delivery time of the part and rang us as soon as it arrived. He was then able to install it first thing the next day. He was great at keeping us informed, arrived on time and worked quickly. Very happy with this service and will be using again.

Really pleased with the service from Billy, he called me promptly to discuss the problem, outlined what the cost would be in advance and came the next day at the time when he said he would.

He fixed the issue with my washing machine and explained thoroughly what the issue was. Would really recommend for reliable, good value for money and friendly service.

Billy had a very clear pricing structure, came out when he said he would and was very courteous.
Our dishwasher is quite old and the broken part was no longer available from the manufacturer however using his skill, Billy was still able to repair the dishwasher probably saving us hundreds of pounds!
I would thoroughly recommend and use again. Thank you Billy.

Phoned Billy Rutherford this morning as I had a problem with my AEG oven. Billy was able to identify the problem over the phone. He came to my home this afternoon and replaced the heating element in my oven. I would definitely recommend Billy and he will be my first port of call should
any of my other appliances need repair

Billy came at little notice to fix my washing machine and the price was fair even less than I was quoted recommend billy to anyone

Washing machine was leaking due to split door seal. A quote to supply and fit a new seal was provided the same day I called and a time arranged for the following day. Billy called in advance to check we would be in, arrived as arranged and completed the job. Very pleased and have no hesitation in recommending him.

Washing machine would not drain. Tried draining water away manually and unblocking but problem was not solved. Phoned Billy on Monday. He quoted costs depending on whether he could unblock or would need parts or tell me machine needed replaced. He came on Tuesday as agreed. He sorted it out quite quickly and cost was as quoted. Very pleased.

Got Billy to come out to fix dishwasher.

Quick reply to request & turned up on time as agreed.

Would highly recommend & will use him for future domestic repairs

Delighted to have my washing machine door seal renewed this morning by Mr Rutherford, when others said that they couldn't do it. No problem thanks to his long experience. No mess left. Came on time too. Excellent.

Oven packed in on Monday night, phoned Billy Tuesday morning, oven repaired Tuesday afternoon. Excellent service. Will definitely use Billy again if/when the need arises.

Bobby was great, he came out at short notice on a Saturday afternoon and he arrived when he said he would. He had the part in his van and fixed our washing machine in no time. Would definitely use him again and would highly recommend.

We had a small emergency as our main oven broke. We contacted Billy as he was recommended to us by our next door neighbour.

His response to our call was dealt with extremely quickly and in a professional manner. He called before arriving at our home and was friendly and kitted out in his PPE clothing.

The repair was done quickly and Billy chatted about what he was doing. He went above and beyond as he also secured the oven to the housing. highly efficient service provided by B R Domestic Appliance Repair specialist. Thank you.

I have used Billy several times for different repairs. He is thoroughly reliable, arrives when he says he will, clean & efficient. A very trustworthy , friendly and professional wouldn’t hesitate to recommend to anyone. First class service.

Problem with integrated dishwasher resolved.
Responded promptly and came at time arranged.
Appropriate COVID precautions taken.
Would certainly use again.

The engineer quickly fixed our dishwasher on the day of contacting the company. Luckily no parts were needed and the issue was identified and put right on the spot. The engineer was helpful and clearly had a wealth of experience to fall back on. I would highly recommend this company to friends and family.

change an element on the cooker he was very quick no mess i will get him again
first class

Fixed the problem over the phone. Was honest about machine needing replaced due to make and age if it wasn’t the issue he thought it was. Saved me time and money just before Christmas

Would use again and recommend . Bath mats are the nemesis of the spin cycle. Who knew! Thanks

Washing machine repair.
Fast and efficient

superb service, prompt courteous, clean and tidy. Responded quickly and was very helpful. A service you can trust. Thank you!

Reliable, knowledgeable, repair completed quickly. Likes dogs!

Extremely quick and efficient service. We have had Billy out for both our washing machine and our oven, both times he fixed the problem quickly and for a reasonable cost. Highly recommended.

Replacement of holed door seal on elderly Bosch washing machine.

Billy Rutherford came on time, was obviously very experienced and well-equipped with necessary tools and had correct part in his van. Pleasant manner, worked efficiently and repair completely successful. No hesitation about recommending him.

First class service. Second time using this company for washing machine repair & oven fix. Highly recommend.

Billy very kindly arranged to see us urgently to fix our LG washing machine. Fantastic service. Took the time to assess the machine properly and ensured the machine was in full working order before leaving. Will definitely be calling on Billy again for any appliance needs. Cannot recommend highly enough.

My fan oven had stopped heating. I phoned BR and he came out the same day. He not only fixed the problem quickly but fitted an oven light too.
Excellent service.

Washing machine inlet hose was blocked with dirty gritty water that had suddenly come in via our mains water. Billy answered my call immediately and arranged a time to visit. He arrived promptly and was able to clear the plumbing problem and get the washing machine working perfectly. I was very happy with his service and reasonably priced too.

Washing machine brushes replaced and filter cleared.
Charges were notified in advance and were reasonable.
Billy arrived when he said he would and carried out the repair quickly and efficiently. Machine was repaired 2 weeks ago and seems to be working fine.

I had a visit by Billy to help with my washing machine. He had a look and told me I could replace my appliance or the part that was faulty, although both alternatives would be expensive. He then went on to say how I could get more life out of my appliance without expense. I am a great believer in "The Extra Mile" in customer care and Billy certainly did that. Plus, he is a piper!

I have no hesitation in recommending him unreservedly

Bill Hill

After being mucked about by the manufacturer for a washing machine repair I came across BR Domestic. Billy gave me a fair quote over the phone and was able to squeeze the job In despite a busy schedule that day. Arrived exactly when he said he would, very pleasant and washing machine sorted. Top notch service.

Identified and rectified a washing machine inlet hose leak. I have used this firm before for an excellent cooker repair and the engineer arrived this time within the hours stated. He soon identified the problem and helped clear up the mess of leaked water. I would definitely use this firm again for any domestic appliance repair and have already passed on his details to some neighbours in the nearby flats.

Came out and fixed broken oven. Arrived as promised and sorted the problem. Great to be able to fix rather than have to replace. Very pleased with the service provided.

Fitted new washing machine door hinge. Prompt service at fair price.

Washing machine repair - Billy was great, he answered to arrange appointment despite being on holiday, he arrived on time and in line with covid guidance. Really professional and helpful and gave great advice when it was really too expensive to repair but pointed me to a solution that worked.

Billy was in the area so came round within half an hour to repair my oven. All sorted within an hour of my call, at a reasonable cost. Couldn't be better.

Both oven and washing machine attended to. Service was quick and efficient. Thank you.

Washer/dryer repair. Short notice repair required, and arrived on time. Fault determined quickly and repair completely.

Aged cooker was losing heat and needed new seals. Mr Rutherford managed to source replacements and promptly fitted them. Not cheap but efficient cheerful service and much cheaper than buying a new cooker!

I phoned Billy yesterday to see if he could have a look at the latch in my washing machine. He came round today to fix it, and was very reasonably priced. I would not hestitate to recommend Billy, and use him again should I need any other repairs. Thank you!

Billy has fixed our washing machine twice (two separate and unrelated problems). Both times, he proved friendly, super reliable, highly experienced and very reasonably priced. I would not hesitate to recommend him; he will - no question - be my first port of call again in future. He provides a great service.

I always go to this trader, I use him for all my appliance repairs, to date he has repaired oven , dishwasher & washing machine.
He always answers calls & voicemails promptly, very reasonable prices. He arrives when he says he will. He is polite & respectful of property.
I called him at 9.45am this morning to book a repair, he was near me & said he could come after his current job, he has been & completed repair all by 11am. That is 5 star service.

Prompt, efficient repair at great price

Billy replaced the ripped seal on my washing machine. Booked in very quickly and job done. Advice given to prevent issue recurring. Very professional service. I will use again if I have any domestic appliance issues.

Our oven was not heating properly. Billy diagnosed the problem , obtained the parts and completed the repair within a few days. Excellent service as always from Billy. Thank you.

A brilliant job completed very quickly and with the minimum of fuss. Thank you!

My Mum’s element in the top oven had fallen down. I contacted Billy, on her behalf, to repair. He was pleasant, upfront about cost and very good natured with my mum.
As the work needed a part to be ordered, he contacted me to explain this and check the cost was ok before going ahead with the work.
The oven was fully repaired the next day.

Very impressed and would definitely recommend. Thanks so much, Billy!

Very reliable tradesman, arrived on time and came to repair my oven on a Sunday which was a godsend.
Fixed the problem promptly.
Very happy with service.
Would use again.

Fantastic service, very quick and efficient! Highly recommended.

Had a problem with my washing machine, contacted BR Domestics, came out the following day & resolved issue immediately

Element in my oven fixed without any hassle. Great service and would definitely use them again should the need arise.

Bill repaired replaced the element in our electric oven speedily and without any mess. Would recommend to friends if they needed appliance repair.

I was very happy with the repair to my washing machine. The repair was carried out quickly, efficiently and within 24 hours of being requested.

The oven part of my mums cooker had stopped working. She's 89 and partially sighted so I wanted to get it sorted as soon as possible with someone trustworthy who had been vetted and had lots of good feedback. I called and got Billy at 10am who was straightforward and clear about his costs and next steps. He'd been round, discovered it was the element that needed replacing, had the part in his van so fixed it there and then and it was all done by 2pm, fantastic! Highly recommended and reasonably priced too.

Very quick and efficient. Very helpful. Will certainly use again.

Very Efficient and Professional Service, work carried out on the same day as the service call made. Good Value for Money. Highly recommend this company for all domestic appliances repairs.

Fixed a fault with the washing machine. Responded to query very quickly and provided friendly, helpful service. Would recommend.

We found Billy from BR Domestics on line and are so glad we did.
Billy came out in absolutely atrocious weather during severe snow and ice and could not have been more helpful or knowledgeable.
He not only immediately identified the problem with our washing machine but noted a further issue which needed immediate attention and although he did not have the required part with him, he went home to fetch it and returned straight away to fit the part.
The washing machine is over 10 years old and is now working as well as it did when brand new.
Billy provides an outstanding service and I would thoroughly recommend BR Domestics!

Billy came out very quickly when we had been left in the lurch by a national company who refused to fit the washing machine they had delivered. His work was tidy and efficient and gave me a great sense of relief. He was prompt and polite and fully masked. Would definitely recommend and use again. Thanks.

I phoned Billy as I had a washing machine breakdown, he came round the next day and fixed my machine. Very pleased indeed!

Fault with out washing machine. Fast and very efficient service, would definitely use this engineer again

Great service prompt attention and flexible would not hesitate to contact again

Our oven stopped heating up so I called BR Repairs who fitted us in within 24 hours. Billy is efficient and got the job done really quickly.

I’d highly recommend!

We thought we would need to buy a new washing machine when it broke but Billy came round the next day and fixed the issue within half an hour, saving us loads of money and hassle. Would definitely use his services again

Phoned Billy about 12 midway to see if he could put my oven door back on as I couldn’t get it back on after cleaning it .
He promptly arrived about 2.30 looked at it and he said he hadn’t seen one like this before but 20 minutes later it was back on after numerous members of the family trying for nearly a week.
Thanks Billy for coming out so quickly.
Don’t hesitate if you’re looking for someone to fix an appliance he was very pleasant and all masked up .

Excellent service. Phoned on Friday night and he was here Saturday morning. Fixed my oven straight away, I would highly recommend.

Billy was able to fix my washing machine and oven very quickly. He was professional and cost effective and I would not hesitate to recommend him.

My oven broke down on 23rd December. I had a very prompt response to my panicked phone call and then a call first thing in the morning to ensure that there would be time to fix my oven for Christmas. Very knowledgable and professional service. Will be using for any further servicing and repairs.

My Mum recommended Billy to us. We had a problem with the filter on our washing machine. Came out on Hogmanay to fix it at just a few hours notice. Fixed the machine and got it working again, removing the blockage. Really happy with the service, would definitely use again.

Replacement door seal to our Neff washing machine. More than happy with the job done and would highly recommended.

Contacted Billy yesterday 3rd December & advised he would pop over 4th p.m. Arrived as advised, fixed washing machine. Excellent service and highly recommend.

washing machine door unjammed. Handle replaced.

Prompt communication.
Fitted in with when I was able to be at home.
Good Professional Service and would definitely use Billy again.
thanks.

Billy set up a prompt next day appointment , which surprised me . But he turned up , on time was professional and cracked on with the job in hand . Fixed my oven element and communicated well . I also feel if there was a problem with the repair it will be sorted. Len

E-mailed on Monday night, oven fixed by Tuesday lunchtime. Efficient, friendly and professional service. Highly recommend.

Replacement of Bosch washing machine leaking front door seal.
Instant response to enquiry last night and seal replaced early this afternoon.
Cracking service!

I got my oven repaired a year ago, I came back to leave a review because this guy is just awesome. He worked within my time constrains and he had the part in his van. I also liked his "no nonsense" attitude. Totally recommended.

Very prompt response to my enquiry, came along the next day and repaired our washing machine. Professional, efficient and friendly, I would definitely recommend.

Repaired electric oven. Excellent service . Very much appreciated and would certainly recommend.

Billy repaired our 20 year old oven when thought it was doomed. Prompt, efficient and tidy service, great communication beforehand, deserves every 5* rating he gets.

Fixed our dishwasher in no time at all. Great service, very prompt in coming and good price.

This man deserves all the 5 star ratings! He answered my enquiry very quickly and was able to carry out my repair the very next day. Friendly, knew what he was doing, had the parts already, efficient and got the job done. Very happy indeed and will definitely use again. He repairs ovens, dishwashers, washing machines and so on. Really pleased to have him in my contacts.

The website query form didn't seem to work for me, but rang them instead and received great quick service. They came the next day and put a new element and lamp in my Zanussi oven, no fuss and good overall experience. Will keep his card as my go-to person for domestic appliance repairs.

Cordless Dyson fitted with new battery and thoroughly overhauled. Prompt attention, update on progress of repair, door to door service all extremely efficient.

Billy fixed our upper grill element in the oven which had broken. We ordered the spare part and he came out the day after we received the part. Very efficient and tidy and even took away the old element. Will definitely keep his number for any future repairs.

We had a problem with our fridge door's hinges. Billy found that they were broken and there was no ideal place to mount the replacements. He came up with a bunch of options to fix this, talked them through with us, and tried them out. In the end, everything was perfect, despite the tricky situation, and it's been working well for several months since. I'd definitely recommend using him.

The element in our oven burnt out and needed replacing. An appointment was booked for the next day. The work was done quickly and seems to be to a good standard.

I would definitely call him again.

Element in oven replaced. One visit, responsive, came within 24 hrs, mended straight away.

We had guests in our flat and the washing machine door would not open. Rang Billy who recognised the urgency of the situation and squeezed in the repair the following day. His rate was very reasonable so I've bookmarked him on my phone just in case....!

Fan oven heating element burnt out, called BR domestic appliances and was fixed the next day! Great service and price, much appreciated

I called Billy to arrange a repair of a Bosch washing machine. He gave an estimate of cost over the phone and came next day as arranged. He is clearly very experienced and knows what he is doing. He fitted new carbon brushes to the motor and reground the armature. The machine now works perfectly. He was also careful regarding Covid precautions, e.g. wearing a mask to come through my home. All in all a refreshingly competent and fuss-free service at a reasonable price. Highly recommended.

Came to repair my dishwasher and was charged £65 for less than 30 minutes where he removed the kickboard, played around with a screwdriver at the bottom of the machine, which he did not even pull out and said he had re-set the overflow fill - didn't know there was such a thing. Machine worked twice after that and has not worked since. I had stated that the programme appeared to be stuck and would not move forward from the initial start up of the motor. Sent him a text to let him know it is still not working and he did say he could come back and see if it was 'repairable' - sorry but no confidence in this company at all and not prepared to through good money after bad.

My fan oven wasn’t working so I phoned Billy of BR Domestic Appliance to arrange an appointment. He told me the cost of the call out charge and the faulty item upfront which I felt was a good fair price. He appeared within 30 mins and had the job completed very efficiently.
Would definitely recommend and use again.

Billy was very helpful after my tenant reported the washing machine not draining properly. He came out and quickly identified the problem as a blockage and had it fixed within 20 minutes.
I would highly recommend Billy's services and will keep his contact details for any future problems.

I was very impressed by Billy's speed of response to my request for services. He was upfront about the cost of him coming to look at the jobs and the additional costs that might be incurred to do the repairs. The jobs were carried out in a quick and professional manner. Now I have a gas oven light working, an unblocked fridge condenser and a quieter more efficient hob extractor fan. I am very satisfied and have recommended him to friends.

Billie came when he said he would and got my dishwasher working again. So pleased and really good value for money. Great to have found someone who will do repairs.

Washing machine drum wasn't spinning....Billy got it fixed within an hour. Decent price and would recommend his services.

Replacement of grill element in electric cooker.
Grill "died" on Thurs. evening. Billy repaired it by mid morning on Friday.
Excellent service. Billy is very competent and courteous. We are very grateful for his swift intervention.

Washing machine leaking from door. Contacted Billy and received quick reply. Gave me an idea on the phone as to likely cause and an estimate of cost. Arrived when promised next day and completed repair quickly. Service excellent and in a friendly manner. Would recommend to anybody.

Having accidentally dropped washing up liquid in Neff dishwasher I received the dreaded E15 code. Found BR on Trusted Trader and rang Billy on a weekend and he came as promised 2 days later. Billy is a pro and a fantastic engineer. He stripped the machine and then spent a long time clearing all the soap from it and I’m pleased to say it is working now.
I would use Billy again and have recommended him to friends.
Patient, polite, professional.
Many thanks.

Billy came out at a short notice to fix my dishwasher. Prompt and polite service, would definitely use again.

Washing machine wasn't draining. Billy fixed it in no time. Polite and friendly.

Quick response and repair of dishwasher. Delighted with work and service.

Delighted with first class prompt service for my washing machine and cooker.

Electric Cooker ring replaced. Mr Rutherford came at the arranged time.
He replaced a broken spiral ring on an old electric cooker.

This was not a particularly easy job, but he persisted and the replacement ring was tested and is working perfectly. He seemed very competent, with many years experience of domestic appliance repair work. I would definitely call him out again if needed, and recommend him to friends and family.

He was courteous and wearing work uniform, and took anti Covid 19 virus precautions, wearing a mask, having used antiseptic gel, and he thoroughly washed his hands before leaving.

Billy came round quickly, and very efficiently replaced the motor in our washing machine, which is now working perfectly.

Billy responded to my email very quickly and I only had to wait a day before he came to fix my oven which needed a replacement element.

He was careful about distancing and used a mask. He did the job quickly and was a nice guy too! Will be using him if I need anything else!

Billy was super quick at getting in touch about the nature of the problem - we arranged a suitable time and was in touch when he was on his way. Would definitely be in touch again if needed !! Thanks BIlly !!

Billy came out to us at short notice to look at our oven which had stopped heating up. Given current COVID-19 conditions, he arrived with a face mask & gloves. He worked away in the kitchen & shouted if he needed us. We have a young child & are so grateful he came & helped fix our oven for us. It was fixed & sorted in half an hour. He was really helpful & friendly. Will definitely keep his number to use again & would have no hesitation in recommending him. Thanks again Billy.

Billy uninstalled my old dishwasher, which was hard wired to the electricity and left it outside my property. Once the new dishwasher was delivered outside my property, he came back and installed it. As I was getting the old dishwasher recycled via the company supplying the new dishwasher, it was important to me that Billy took out the old dishwasher before the new one arrived. He agreed times in advance and was very reliable, and he carried out a good job. As this was during the Covid19 lockdown, Billy wore a protective mask and gloves. I would recommend him.

Billy installed a new dishwasher. He got back by text really quickly and asked for confirmation that you’d got his texts so everyone knew what you as going on! Would definitely use again.

Have used Mr Rutherford's service twice and have been highly satisfied on both occasions. Prompt, reliable and professional service from a knowledgeable experienced engineer. Fairly priced and accommodating I would have no hesitation recommending this service.

I used Billy's services when our Washing Machine broke recently. He turned up at very short notice and diagnosed the fault promptly. He took every precaution and was wearing a protective mask and gloves. I'm very happy with the service he provided and would not hesitate to recommend him to anyone with a domestic appliance issue.

Billy mended our Dryer.
He was super quick and efficient and turned up when he said he was going to.

My 19 year old washing machine decided to stop spinning in the middle of a pandemic. I called Billy and he came within 24 hours (masked and gloved) and was able to repair the machine with great efficiency and skill. Very positive experience and have no hesitation in recommending him unreservedly. Thank you.

Great service - oven repaired within within 24 hours of making contact, with physical distancing closely observed. Would recommend.

Bill came out on the same day I called him and had my oven fixed within half an hour. He also made sure to keep to the guidelines for social distancing. He was professional, efficient, and I'm happy with the job and the price.

We cannot praise Billy enough. During these challenging times of Coronavirus, Billy came to our rescue. You see, we live in Switzerland, and my mother-in-law in Edinburgh. My mother-in-law's washing machine started making an awful noise and not spinning properly. So step 1, reach out to Billy (having found him on this site with great reviews). After discussion with him we decided to look for a new machine. Step 2, Billy went and disconnected the old machine, and then when the new machine was delivered he went back (the same day) and installed it (step 3). He went over an above in helping mum and we cannot thank him enough. He was reliable, efficient, caring and given he was dealing with an unusual situation extremely adaptable. My husband, myself and my mother-in-law would all recommend Billy highly. He made a challenging situation manageable especially when other traders and companies are being less helpful. He was also very reasonably priced. Thank you so much Billy, you are our hero of the times.

Washing machine broke down during the lock-down. Billy came out the same day, armed with his tool kit, mask and gloves. With his great knowledge and experience, the washing machine fault was diagnosed and fixed within the hour. Happy to recommend such a friendly and hard-working professional.

Billy provided a professional and dedicated service despite the current lockdown. We had an issue with the heating element in our oven, Billy arrived the following day and observed social distancing whilst wearing a mask and gloves an absolute plus for those who are vulnerable or may be uncomfortable with someone outwith your family coming into your home. Billy resolved the problem quickly and was very thorough. We would highly recommend using BR Domestic Appliance Specialist and will absolutely use in the future.

Excellent response and service, especially considering these difficult times of Covid 19. Billy came out at short notice when my oven broke down. He was professional and friendly , operating within the social distancing guidelines and using gloves and a mask. After assessment I decided it might be better to replace the oven. He sourced a new oven in a couple of hours and returned to fit it. I would recommend him to anyone.

I would like to thank b r domestic appliance specialist [BILL] for the excellent service that I received when my washing machine broke down prompt first class service thanks

Mr Rutherford came out later the same day as I called to fix our broken oven (even during the pandemic) He very quickly identified and fixed the problem.
Also, he observed social distancing & wore a mask & gloves - which was very much appreciated.
If we ever need any work done again, we’ll definitely be contacting him.

After a lengthy search, without success during this pandemic, to find a domestic appliance specialist to repair our washer-dryer, we discovered Billy Rutherford, BRDomestic Appliance Repair Specialist, in Trusted Traders List we telephoned on 13 April and he came promptly the following day. He was well-prepared and well-equipped in view of the current restrictions and carried out the necessary repairs quickly and efficiently. We would not hesitate to call upon him again in the future and would highly recommend the service he provides.

My Dyson had broken down and was making a weird flapping popping noise.. 2 days later on my way back from a shop on day19 of lockdown I saw Billy’s van in a nearby street... I asked him advice .... he picked up my Dyson 30 mins later from outside my flat and brought it back serviced, parts replaced and repaired by 11am the next morning - prob 24 hours tops From start to finish...
Amazing work and super efficient.. would recommend him anytime.. had previously met him when he worked at Wallace’s also superb service and advice..

We contacted Billy from Oxford to help repair a cooker in our house in Edinburgh which is rented out. He replied promptly to our message on a Saturday evening then did the work on the bank holiday Monday. He was helpful, knowledgeable, and speedy. Happy to recommend.

Investigation of leak in washing machine and repair. Mr Rutherford came promptly and made clear his pricing and the options of repair or replacement. He had the spare part in van so machine was repaired on the spot.

Needed a Dyson hoover repaired. Spoke to Billy in the morning, he picked the hoover up in the afternoon. Dropped it off 2 days later in mint condition. He observed social distancing and wore a mask.
Very reasonably priced too.

Problem fitting a new oven element in my elderly mothers cooker (issues with spare
part fitting and access through back of cooker). Called Billy the afternoon before, and
with in 24hrs he arrived and fixed the element within 40mins. Especially impressed
with the way he conducted himself - so much so that he even tried to re-fit a door on one of my mothers kitchen unit despite him not being there to do it !!.
We always say we will use someone's services again when we fill out the after work
questionnaires - this is one of the instances where I will use them again. Will definitely be keeping Billy's business card in my wallet.

All the best and stay safe.

Fixed a non working washing machine the next day after contacting. Quick and friendly service and fixed with no fuss and now working perfectly. Would thoroughly recommend.

Oven stopped working, and with the COVID-19 situation ongoing, we were worried it may be a while before it could be repaired. BR Domestic Appliance Specialist responded to our query on the same day and was with us the next day. The oven was replaced and is now working perfectly.

Professional, quick, and we would highly recommend