In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Alcatraz Locksmiths Ltd

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 5.0 out of 5 based on 192 reviews and feedback.
Trusted Trader member since 2018.

Alcatraz Locksmiths Ltd
37 Durar Drive
Edinburgh
EH4 7HW
0131 467 7675
07861 706 718
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Business Information

WHY CHOOSE ALCATRAZ LOCKSMITHS LTD?

GENUINE LOCAL COMPANY
We are not a national Franchise company who charges high prices. We Are a local company based in the Corstorphine area of Edinburgh. Because we are mobile Locksmiths, we have next to no overheads. This means we can pass the savings onto the customer.

FIXED PRICES / NO CALL OUT FEE
All our prices at Alcatraz locksmiths are fixed. We can give a customer an accurate quote over the phone by simply asking a few questions regarding what service they need. If a customer is not sure what they are talking about or they would prefer a face to face quote that is no problem too. We will go to the property and give a free quote with absolutely no obligation to use our service

QUICK SERVICE
We know that customers can find themselves in a stressful situation when they have a problem with their door or window locks. That is why we will always try to accommodate a customer within an hour of receiving their call, or at at time that suits then.

We realise having problems with your locks can be stressful. That's why we aim to be at all jobs within 30 minutes of receiving the call. We accept all payment methods, and all work comes with a 1 year guarantee.

SERVICES
24 hour emergency service
Lock changing / new installations
UPVC / multi-point door lock repairs
Lock upgrades to insurance spec BS3621
On site key cutting
OAP & student discounts

If there is something you don't see on this list, or would like a free no obligation quote, feel free to give Danny a call today.

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Alcatraz - Edinburgh Locksmiths

Reviews and Feedback

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5.0 out of 5 based on 192 reviews.
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review stars review stars review stars review stars review stars   12th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Need to change my door metal stripe due to the difficulty in locking my door properly. Very professional service provided, solved my problem in a short period of time, will recommend it to others, Well done, Danny
review stars review stars review stars review stars review stars   6th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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We had an issue with the multi-point locks on our uPVC door and Danny was able to diagnose and sort the problem easily. The door was realigned quickly and three minor issues resolved so we now have a door that is working like new.
review stars review stars review stars review stars review stars   4th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from Danny for a Sunday emergency. Clear explanation regarding what needed to be done and options to avoid reoccurrence discussed fully before work undertaken. Efficient and helpful - would definitely use again.
review stars review stars review stars review stars review stars   18th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Danny came within hours of me contacting him to inspect a faulty front door locking mechanism and to provide advice.
As I no longer had faith in the lock Danny replaced the mechanism there and then.
I am happy with the price and the excellent service provided by Danny, who is both professional and personable.
I trust the new mechanism will give years of use.
As I can't speak to the quality of the product I have given a 4 star rating above, but, as said, Danny's customer service was excellent.
I would recommend Danny and I would use him again.

review stars review stars review stars review stars review stars   18th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Danny from Alcatraz provided a great service. Fast, reliable and contactable. I got good advice to save me a few quid. Highly Recommend.
review stars review stars review stars review stars review stars   18th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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Danny responded really quickly, came along and fixed my conservatory door lock. Very happy with the price and the service and would recommend highly.
review stars review stars review stars review stars review stars   21st June 2023
Value of Products/Services or Work Performed: £1 - £1000
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Had a broken UPVC door lock on conservatory - Danny responded quicker than other locksmiths, turned up the same day and fitted new lock in half an hour. Honest and approachable guy, reasonable prices and would definitely recommend him.
review stars review stars review stars review stars review stars   15th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Needed access to the flat urgently after a flooding incident. Found Danny via this site and called at 3pm on Thursday hoping for a Friday call out. He arrived exactly on time at 9.30am (in fact I'd suggested I could be there 30 mins early and he kindly obliged). Was able to gain access, undo some of the damage done to the door, fit a new lock and give me recommendations for a plumber, all within an hour of arriving. He was great and saved me a load of hassle. Thanks Danny, brilliant service.
review stars review stars review stars review stars review stars   13th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Would highly recommend, really fantastic and professional service. New locks fitted at short notice and provide spare sets of keys at a very reasonable price.

review stars review stars review stars review stars review stars   13th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Got locked out of the flat today due to a jammed lock. Called Alcatraz Locksmiths and Danny was able to come to the flat promptly, fixed the problem and all for a very reasonable price. I would not hesitate to use them again. Highly recommended.
review stars review stars review stars review stars review stars   23rd April 2023
Value of Products/Services or Work Performed: £1 - £1000
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Work done to fix a broken door and upgrade locks. Very punctual on a Sunday emergency call out. Very professional and friendly. We're pleased with the work done and would certainly use again.
review stars review stars review stars review stars review stars   14th April 2023
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from Acatraz. Very prompt response and professional service. Locking mechanism replaced on bi-fold doors v quickly.

review stars review stars review stars review stars review stars   14th April 2023
Value of Products/Services or Work Performed: £1 - £1000
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Amazing, fast and reliable service. Locksmith was super friendly and accommodating when I’d locked myself out of my flat. Got me inside in no time at all. Was a bit of a traumatic situation so I never got his name but he was absolutely amazing! Highly recommend :)
review stars review stars review stars review stars review stars   31st March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Changing the locks on a new flat. Danny was very knowledgeable, friendly and quick. Would highly recommend.

review stars review stars review stars review stars review stars   18th February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Alcatraz locksmiths helped us out at short notice, were very efficient and explained everything they were doing. In addition - and for no extra cost - they attended to 2 other jobs in our house and sorted them both out. Excellent customer experience and I would highly recommend them!
review stars review stars review stars review stars review stars   15th February 2023
Value of Products/Services or Work Performed: £1 - £1000
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My front door lock jammed meaning I was unable to open it.

Phoned Danny and he was with me within 30 minutes.

Forced door open and replaced lock, providing 5 keys!, within 30 minutes.

Price was very reasonable.

Would highly recommend using again.
review stars review stars review stars review stars review stars   2nd February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Alcatraz locksmiths
I first spoke to Danny and he worked out the problem right away. He asked for a few pictures of the locking mechanism on my bifold doors so he could order a new one up. He was very polite and professional.he returned with the part 3days later and replaced the whole locking system which he showed us was all broken as we expected.
He was also kind enough to fix our lever handle at no extra cost.
We would definitely recommend this company and also wouldn’t hesitate to use his services again.
Absolute gentleman.
Thanks
C. McKenzie.

Review Image 1 for Alcatraz Locksmiths Ltd by Colin Mckenzie Review Image 2 for Alcatraz Locksmiths Ltd by Colin Mckenzie Review Image 3 for Alcatraz Locksmiths Ltd by Colin Mckenzie 
review stars review stars review stars review stars review stars   30th January 2023
Value of Products/Services or Work Performed: £1 - £1000
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Really delighted with the service from Alcatraz Locksmiths-prompt, friendly, efficient, great value for money and easy invoicing.

review stars review stars review stars review stars review stars   30th January 2023
Value of Products/Services or Work Performed: £1 - £1000
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Very responsive and great job which was done in the time and for the costs indicated. Very happy!
review stars review stars review stars review stars review stars   21st January 2023
Value of Products/Services or Work Performed: £1 - £1000
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Very fast response, got the job done in a very professional manner and the price was much better than other suggestions from Google. I hope I won't need a locksmith again, but if I ever need one in Edinburgh I will definitely call this one.
review stars review stars review stars review stars review stars   1st January 2023
Value of Products/Services or Work Performed: £1 - £1000
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Really pleased with this recommendation. Came out on same day as call and fixed door in spite of having a bad back. Great service. Will definitely recommend and use again.
review stars review stars review stars review stars review stars   30th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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Great reasonably priced service. No hidden costs. Arrived within 20 minutes. Will recommend to others.

review stars review stars review stars review stars review stars   27th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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Replaced lock for us. Excellent, responsive service. Trustworthy, knowledgeable and highly competent. highly recommended!
review stars review stars review stars review stars review stars   15th November 2022
Value of Products/Services or Work Performed: £1 - £1000
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Came at the first convenient opportunity, replaced a untrustworthy lock, wa very reasonably priced

review stars review stars review stars review stars review stars   15th November 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fast and reliable service

review stars review stars review stars review stars review stars   13th November 2022
Value of Products/Services or Work Performed: £1 - £1000
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Very professional and kind person. Strongly recommend
review stars review stars review stars review stars review stars   20th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Very efficiently dealt with from original phone re replacement locks and when job done this morning. Would highly recommend this firm.

review stars review stars review stars review stars review stars   9th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Danny is great came out at short notice when we lost the house key
Great service and quality job

review stars review stars review stars review stars review stars   7th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service, friendly and very thoughtful as we had no idea why my mother’s lock was not working…. It is now, and safe and secure. Thank you

review stars review stars review stars review stars review stars   10th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Really excellent work done by Danny - efficient and super friendly too.

I would highly recommend!
review stars review stars review stars review stars review stars   27th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Recommend by a friend. And would myself. One phone call and repaired in 2 hrs. 5 ⭐️

review stars review stars review stars review stars review stars   9th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Danny was excellent
Answered e mails quickly. He managed to fit locks around my time scale which was fabulous. If I need another locksmith I will call Alcatraz first.
review stars review stars review stars review stars review stars   28th July 2022
Value of Products/Services or Work Performed: £1 - £1000
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This is second time I have had to call out Danny to replace an old lock that had given up the ghost, response was quick, date agreed and he came this morning, replaced the lock and was all tidied up within the hour, excellent customer service!
review stars review stars review stars review stars review stars   30th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Quick response and excellent workmanship. Thanks Danny!
review stars review stars review stars review stars review stars   29th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Arranged for decorator to work in the flat whilst away and didn’t give all the correct keys. So he was stuck outside. Rang Danny on recommendation from another locksmith I had used before but was in a job some distance away and couldn’t get to the flat for a few hours. Danny was there in 30 mins or so and got straight in without replacing the barrel of the Yale lock. Quick, pleasant, very reasonable charge. I thoroughly recommend him to anyone needing urgent access to their property.
review stars review stars review stars review stars review stars   17th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Had a requirement to have a lock replaced, phoned up and arranged a time for the following day which was appreciated despite job not being urgent. Assessed what needed done and provided options for the solution. Very friendly and professional service - would definitely recommend to others.
review stars review stars review stars review stars review stars   13th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service.Was prompt,punctual and clear with all costs.Would be very pleased to recommend .

review stars review stars review stars review stars review stars   23rd April 2022
Value of Products/Services or Work Performed: £1 - £1000
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Amazing service. Our old door, which had been stiff and difficult to lock, finally gave up the ghost and locked us out on a bank holiday weekend.

Alcatraz were here within the promised 20 minutes and got the door opened quickly. On top of that, he took the whole locking mechanism out, found the issue, fixed it, oiled it, and adjusted the door's hinges so it's hanging properly again. Downstairs neighbours will be very happy as the door now opens and shuts without a sound!

We had been considering a brand new door but have been assured we don't need it any more, so getting locked out has saved us hundreds of pounds. Very professional, friendly and value for money, even ignoring the very welcome new door savings! Highly recommended. Thank you Alcatraz.
review stars review stars review stars review stars review stars   4th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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I received excellent service from Danny at Alcatraz Locksmiths. He arrived when he said he would, did an excellent job of changing my locks, tidied up after himself and talked me through the new locks and how they worked. He was also very competitively priced. I would definitely recommend him.

review stars review stars review stars review stars review stars   30th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Danny fitted a key safe despite challenges with walls being very bumpy. Also oiled a upvc window lock which I thought was broken and got it openable again for no extra charge.

review stars review stars review stars review stars review stars   17th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Contacted Alcatraz who were able to come out the same morning. Gave a clear quotation as to cost at the outset and completed job without any problems.
review stars review stars review stars review stars review stars   14th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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We needed our lock mechanism replaced as the lock had failed. Very speedy service and all replaced same day.
review stars review stars review stars review stars review stars   10th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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The whole lock mechanism on our back door was broken. Alcatraz Locksmith's responded quickly to our messages, identified the problem and gave a quote very quickly. More importantly (unlike other locksmiths contacted) Alcatraz came quickly and carried out the repair efficiently and professionally. We also found out that our locks were not thief proof so had an updated one fitted.

review stars review stars review stars review stars review stars   8th February 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Danny came in to look at an old door lock which was jamming while opening from outside. The locking mechanism had been discontinued and we were potentially looking at having to replace the whole door frame. Danny fixed this for us by replacing and realigning the lock and saving us hundreds of pounds. Very effective service, highly recommend!

review stars review stars review stars review stars review stars   29th January 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Excellent response, Door locking system repaired, door alignment adjusted and security advice offered

review stars review stars review stars review stars review stars   3rd January 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Excellent service phoned and Danny arrives within 15 minutes of our call Couldn't have asked for better turn out. Highly recommend. And this is 3 January - a bank holiday.

review stars review stars review stars review stars review stars   26th December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Danny helped me get into my new flat, after the seller gave me a set of broken keys and another locksmith cancelled on me last-minute. He was reliable, professional, and very helpful. Will definitely be using this company again in the future (hopefully for an upgrade, rather than an emergency)
review stars review stars review stars review stars review stars   21st December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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New UPVC door lock and handle. Super quick service, friendly, flexible when I changed plans. Thanks a lot!
review stars review stars review stars review stars review stars   16th October 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Danny came over the same day in the time window he advised. Did a quality job and even oiled my other locks too. Really pleased and would always use him going forwards.
review stars review stars review stars review stars review stars   12th October 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Friendly and professional locksmith. Will definitely call Danny again for future jobs.

The quote for changing two locks was very reasonable. The original locks were fairly old so replacing them was somewhat involved but Danny completed the work quickly and to a high standard.

I'm really pleased with the price and quality of the work. I wouldn't hesitate to recommend Alcatraz Locksmiths.

review stars review stars review stars review stars review stars   7th October 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Really helpful service. Called them up around 11 to help me out with an issue with my front door lock. They arrived around 1 o’clock and were done in less than 30 minutes. Nice staff. Thank you so much!
review stars review stars review stars review stars review stars   5th October 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Excellent job done on same day as request
review stars review stars review stars review stars review stars   26th September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Came out and fixed my door within 2 hours of getting in touch
Very good price and a lovely guy.
Highly recommend
review stars review stars review stars review stars review stars   24th September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Alcatraz replaced the cylinder in our street door lock and cut 16 keys. They called back when they said they would, attended promptly and did an excellent job at a reasonable price. Have used them before and would do so again.

review stars review stars review stars review stars review stars   21st September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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fast reliable, trustworthy really good quick work and would absolutely trust again

review stars review stars review stars review stars review stars   11th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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I had problems with the lock on the door into my flat, so much so that yesterday I could not lock it from the outside. Today I phoned four other locksmith companies who all gave a reason (I'm on holiday, I'm too busy, I don't work at weekends etc). This was the first company that I actually spoke to a person, and Danny expressed a willingness to come even though he only works on Saturday mornings, and this was 3pm. He came by 5pm as he had promised and gave me the reassurance that his adjustment would prevent this happening again. I see the work is guaranteed for one year. I am a very satisfied customer and will certainly recommend this firm.
review stars review stars review stars review stars review stars   13th August 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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New lock mechanism fitted to UPVC door. Called at 10:51 and job completed by 1.00pm. Very impressive!

review stars review stars review stars review stars review stars   4th August 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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New lock and door parts fitted.

Prompt efficient friendly service. I would highly recommend use of this company.
review stars review stars review stars review stars review stars   20th July 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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I called Danny at lunchtime today and he attended my mother in-laws home to remove her broken key from the lock, replace the barrel and went the extra mile to realign the Upvc door.
Trustworthy, reliable, courteous and polite and reasonable price. Would definitely use again and recommend to others.
review stars review stars review stars review stars review stars   19th July 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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A replacement lock and handles. Door realignment.

Danny was fantastic, friendly and very efficient. Reasonable prices.

Highly recommended.

review stars review stars review stars review stars review stars   2nd July 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Danny was reliable, helpful and knowledgeable. Highly recommend !

review stars review stars review stars review stars review stars   26th June 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Back and front UPVC door locks and handles well past their best. Phoned Alcatraz and they came the next day within the times quoted.
Carried out the installation of the locks and handles quickly and efficiently and at a decent price. I would definitely recommend this company
review stars review stars review stars review stars review stars   25th June 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Danny was brilliant. He was able to come by less than an hour after I called, was very clear on the price (which was very reasonable), and he said was friendly and efficient. Highly recommend.
review stars review stars review stars review stars review stars   24th June 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Great prompt response, with the job done efficiently at the price quoted. It is lovely to have such a dependable service. The problem (broken patio door lock) was fixed, and we were shown how to stop it happening again. We would certainly use this trader again (although hope we don’t have to!)
Thank you

review stars review stars review stars review stars review stars   23rd June 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Quickly addressed repair to front door lock. Great work and excellent service for very reasonable price. Would definitely recommend.
review stars review stars review stars review stars review stars   16th June 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Replaced door mechanism. Fast and effective service!
review stars review stars review stars review stars review stars   11th June 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Excellent experience from start to finish.

Two external doors from sun room would no longer lock securely. Contacted Alcatraz one afternoon, after explanation and discussion they arrived the next day and on time. Work was carried out, with replacement items fitted from stock held in the van. (No popping off to Screwfix or B&Q to get spares. I was previously charged 2 hours by an electrician for getting parts). Various option were discussed throughout, identifying the problems, giving me options and recommendations. Work carried out professionally and neatly with a proper tidy up when the jobs were completed.

A day later I identified a minor issue which just need tidied up and when Alcatraz were contacted in the late afternoon, were in attendance the next morning to resolve.

This is sound, quality and professional service we expect but so seldom can find. Cannot recommend highly enough and will definitely being using Alcatraz the next time I have any lock or security issues.
review stars review stars review stars review stars review stars   11th May 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
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Very quick to replace locks even with having to order a less popular/standard lock.
Great chat and job done within the hour.

review stars review stars review stars review stars review stars   27th April 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Fantastic. Fitted a new lock on my back door and was super friendly, efficient and arrived when he said he would. A really good guy.
review stars review stars review stars review stars review stars   22nd April 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Repair to patio door locking system

Excellent and reliable service
review stars review stars review stars review stars review stars   16th April 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Fast response, prices up front, great job. Totally recommend!
review stars review stars review stars review stars review stars   13th April 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Upvc door gradually would not lock over several weeks. New lock?
After inspection, new lock was not needed, just several adjustments.
First class communication, service and price.
Would use again without hesitation.
Thank you.
review stars review stars review stars review stars review stars   16th February 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Excellent service and prompt response.
review stars review stars review stars review stars review stars   11th February 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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The lock on my French doors broke meaning I couldn’t secure the house. Contacted Alcatraz & Danny came out & carried out a repair for me. I’d expected a new lock may be needed but they were able to fix the old one which kept the bill very reasonable. Prompt & professional service. I would recommend this company & would definitely use them again.
review stars review stars review stars review stars review stars   1st February 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Quick response, quality work, good value.
Very happy and would not hisitate to recommend.
Thanks.

review stars review stars review stars review stars review stars   31st January 2021
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
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Review Comments
Damaged UPC door lock replaced. What a nice chap came to fix it he was polite and very easy to get on with he was like one of the family. He phoned to say he was going to be later than expected but we did not wait to long. He knew what he was talking about and was very good value for money. I would definitely use him again
and tell others about Alcatraz.
review stars review stars review stars review stars review stars   21st January 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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We needed to replace a garage door lock. Alcatraz visited and gave us a few costed options then returned the next day to complete the works. All work was carried out promptly and with minimum fuss. Would have no issues in recommending Alcatraz.
review stars review stars review stars review stars review stars   17th October 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Danny came round to change the locks in my new house. He was so helpful and gave me some great advice. Highly recommended and thanks so much for helping me out.
review stars review stars review stars review stars review stars   11th October 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Responded immediately and did another job which was above and beyond. Very likeable and professional. Highly recommend Alcatraz Locksmith.
review stars review stars review stars review stars review stars   10th October 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Lost my keys, called Alcatraz and within 30 minutes my lock was changed, great service.
review stars review stars review stars review stars review stars   6th October 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Review Comments
Great professional service from Danny at Alcatraz Locksmiths Ltd. It was easy and simple to make an appointment. Danny provided a quote for the work prior to visiting me and once on site he was honest in identifying where I could save money as part of the installation. Great advice on security. The work was carried out promptly and efficiently and I'm very pleased with the final result. I would certainly recommend Alcatraz to anyone seeking a professional and competitively priced locksmith and I will definitely use him again in the future. Thank you.
review stars review stars review stars review stars review stars   23rd September 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
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Required locks changing for elderly relative, excellent job, arrived within time frame specified and completed job quickly and efficiently. I would have no concerns about recommending Danny
review stars review stars review stars review stars review stars   3rd September 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Review Comments
Had lock on UPVC door replaced quickly after initial call. Good service. Replaced another lock and fixed an unaligned patio door at same time.
review stars review stars review stars review stars review stars   2nd September 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Did some work to realign a front door where the main lock was sticking quite badly. Turned up when he said he would and charged a fair price.

review stars review stars review stars review stars review stars   29th August 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Review Comments
Let into house after being locked out. Great service and reasonable price, thanks !
review stars review stars review stars review stars review stars   20th August 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Phoned Alcatraz and got a timescale of arriving between 1 and 2pm same day. Arrived just after 1pm. He fitted a new lock to my front door, replacing old faulty lock. Aligned the door for me as well so all worked as it should. I also got him to supply and fit a new more secure lock to my back door. He was very quick and efficient. Work was well priced. Very friendly and I will definitely use him again, if an occasion occurs.
review stars review stars review stars review stars review stars   13th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Phoned Alcatraz this morning around 10:00ish, after reading reviews on this site. Danny has just left. He fitted a new lock to my kitchen door, replacing old faulty lock. He was very quick and efficient, and he was right on time that he said he would get here. Work was very reasonably priced. Danny himself was very friendly and I will definitely use him again, if an occasion occurs.
review stars review stars review stars review stars review stars   14th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Alcatraz responded promptly to our request and came out the next day. Our French doors had become almost unusable and Danny realigned the doors for us. He also showed us how to tighten the hinges if we need to. He was very professional and friendly and we wouldn't hesitate to recommend Alcatraz or to use them again.
review stars review stars review stars review stars review stars   6th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Danny arrived very quickly to fix an old conservatory door which would not lock. He stripped the door and resolved the issue quickly.
review stars review stars review stars review stars review stars   27th May 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Threatening to break for a while, our dodgy patio sliding door lock broke this morning, leaving the door unlocked. Danny was quick to fit us in and able to change the lock - saving us the expense of buying a whole new patio door! He also changed the handles on our front door so they spring closed again. Totally value for money and excellent service - I definitely recommend Alcatraz Locksmiths (as well as the excellent name!).

review stars review stars review stars review stars review stars   22nd May 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Woke to find that I could not open the back door as mechanism in upvc door had jammed (not for the first time). Phoned and was told that someone would arrive between 11-12 that morning. Danny duly arrived on time, fully explained the problem and carried out a comprehensive repair. Was pleasant and was obviously a tradesman who knew his stuff. We were very pleased with the result and the reasonable price. Would not hesitate to recommend!
review stars review stars review stars review stars review stars   13th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fast effective and a pleasure to deal with
review stars review stars review stars review stars review stars   9th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Quick service to replace an old and badly deteriorated lock on our front door. We've used Alcatraz before and didn't hesitate to call them again. Great service; friendly, prompt, professional, good value and quality work - highly recommended.
review stars review stars review stars review stars review stars   9th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from Danny. Not only did he change the locks on the garage but also advised on changing two other locks for greater security and did not charge any extra labour. Great workmanship and high integrity.
review stars review stars review stars review stars review stars   6th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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I was unable to open my front door due to a fault.
Alcatraz arrived at the agreed time and fixed it superfast.
I was also able get a new lock and door handles at my request, and at a great price. Satisfied customer.
review stars review stars review stars review stars review stars   3rd May 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Danny has just been a hour ago, Fitted new lock to front door, he was very quick and efficient, and he was bang on time he said he would get here. Very friendly and will definitely use him again plus very reasonable priced.
review stars review stars review stars review stars review stars   23rd April 2020
Value of Products/Services or Work Performed: £1 - £1000
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I called Danny from Alcatraz Locksmiths and explained the problem with the door and how we were unable to lock them. He said he will come in 25 minutes and he kept his word, he arrived on time, fixed the door and explained the issue to my partner. He texted me after, that the job was done. I will definitely use that company in the future and recommend it also.
review stars review stars review stars review stars review stars   22nd April 2020
Value of Products/Services or Work Performed: £1 - £1000
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I required a locked door to be opened and new lock installed, Alcatraz Locksmiths were extremely fast at responding to my request. They were very professional and set about the job at hand, they installed an upgrade lock to the door and the price quoted didn't change at all. I was extremely pleased with the level of work done and how fast it was done, I highly recommend Alcatraz Locksmith to anyone that requires an excellent but cheap locksmith.
review stars review stars review stars review stars review stars   19th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Key snapped in the lock. Called and got an instant quote to fix, which I thought was very reasonable, and was told they’d be there in 20 minutes. Arrived on time and had the job completed in no time. Very good at maintaining social distancing and very polite too.

Turned a very stressful situation into a very easy one!

Can’t recommend highly enough, especially after hearing some horror locksmith stories in Edinburgh.
review stars review stars review stars review stars review stars   19th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Danny came straight away and helped me by replacing a barrel on a lock. Fantastic service, fantastic price, fantastic guy. Would definitely use again, already telling all of my friends and family how wonderful ALCATRZ are.
review stars review stars review stars review stars review stars   18th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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The locksmith was very friendly and professional. Although it was a predicament to get back in they were clear and concise about what they were doing and were very efficient. They responded to my call very quickly as well. I’m happy to have used their service and if I were ever stuck in the same situation again there’s no one else I’d call. 5 star service.

review stars review stars review stars review stars review stars   4th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Thanks for quick response and good workmanship.
review stars review stars review stars review stars review stars   3rd April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Danny was so,so quick in responding to my problem, providing a quote and service within hours. He was reassuring, it was obvious from our conversation that he knew exactly what he was talking about and I can't recommend him highly enough.
review stars review stars review stars review stars review stars   31st March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Bedroom door lock fitted. Trader came fitted it, customer service was great, explained clearly how to work the lock. Came whilst covid-19 is happening which I am most great-full for.
review stars review stars review stars review stars review stars   27th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Broken gearbox replaced on uPVC door. Really happy with every aspect of dealing with Alcatraz. Speedy, efficient, reliable and friendly. Definitely recommend.
review stars review stars review stars review stars review stars   18th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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This is the second I have used Danny and very satisfied with the service. Very good response to repair the lock on my front and back door. Pleasure to deal with and a competitive price. Would certainly recommend Danny
review stars review stars review stars review stars review stars   18th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very quick response and professional work. Actual cost was less than the original quote as the lock did not need completely renewed and this was recommended to me. Would recommend
review stars review stars review stars review stars review stars   11th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Answered call quickly. Arrived at agreed times. Repair done quickly, at a good price. Explained issue with lock. Easier than having to deal with house insurance company!

review stars review stars review stars review stars review stars   27th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Quick response and did the job for a fair price
review stars review stars review stars review stars review stars   16th January 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Would recommend
review stars review stars review stars review stars review stars   14th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Evening call out - excellent service and job completed- definitely recommend...

review stars review stars review stars review stars review stars   8th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great same day service, arrived when initially indicated on what was obviously a busy day. Fixed our lock mechanism with efficiency and skill. Thanks.
review stars review stars review stars review stars review stars   11th December 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Alcatraz came out to replace all my external locks. Very professional and helpful and will definitely use again!

review stars review stars review stars review stars review stars   6th December 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Excellent service came out straight away was very friendly and gave detailed explanation of the issues I was having with my lock - new lock and gearbox fitted very happy with the work done and would not hesitate to recommend to friends
review stars review stars review stars review stars review stars   1st December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Faulty mortice opened and replaced with a British Standard lock.

Great service and very fair price.
review stars review stars review stars review stars review stars   1st December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Quick service!
review stars review stars review stars review stars review stars   29th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Danny came to check front and back door locks, which he said were fine.
He refitted a bathroom door lock and handle which had come loose and away, and fitted a chain for the front door, explaining everything
Charge was very reasonable, and I would contact him again.
Very helpful information on his entry on Edinburgh Trusted Traders website.
review stars review stars review stars review stars review stars   29th November 2019
Value of Products/Services or Work Performed: £75
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Really pleased with Danny’s work. Professional, courteous and most importantly - fast.

Couldn’t recommend highly enough!

review stars review stars review stars review stars review stars   28th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Following a break in where garage keys were stolen, Danny responded immediately with no call out fee. Locks replaced within 90 minutes of first contacting him. Friendly, helpful, and great value.

review stars review stars review stars review stars review stars   25th November 2019
Value of Products/Services or Work Performed: £70
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Arrived quickly, professional service and good price. Thank you!

review stars review stars review stars review stars review stars   22nd November 2019
Value of Products/Services or Work Performed: £1 - £1000
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New lock fitted to front door.
Reliable, knowledgeable, exc value.
Many thanks ????
review stars review stars review stars review stars review stars   18th November 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Excellent quality work completed expertly and efficiently by a pleasant young man st an acceptable price.
Pleased to recommend
review stars review stars review stars review stars review stars   18th November 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Danny came to replace a lock in our garage conversion to make it more secure. He arrived on time and provided good advice and a friendly and efficient service. Happy with the result and would recommend Danny to friends.

review stars review stars review stars review stars review stars   17th November 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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I have used Alcatraz Locksmiths 5 times (for various rental properties I manage). I thoroughly recommend them. Superb - efficient, extremely quick to help and cheap. I have their number stored on my phone and wouldn't think of yusing any other locksmith.
review stars review stars review stars review stars review stars   8th November 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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My door jammed and I wasnt able to open it! Danny was brilliant! Reliable, honest and would 100% recommend. Really friendly and came on time. Well priced and job done quickly
review stars review stars review stars review stars review stars   4th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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I called Danny this morning and he answered immediately. I was booked in for 12 noon, but he finished early and was able to come sooner , which was great. The locks were fixed and another job on a upvc door fixed .

I found Danny to be efficient and reasonably priced

I'd definitely recommend.
review stars review stars review stars review stars review stars   2nd November 2019
Value of Products/Services or Work Performed: £60
Ratings
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Emergency call out for locking myself out of my flat. Arrived in 10mins. Fully replaced lock 10mins after that. Cleaned up after himself too. Friendly guy.

review stars review stars review stars review stars review stars   28th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service and good price, thank you!
review stars review stars review stars review stars review stars   27th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Would definitely recommend.
review stars review stars review stars review stars review stars   26th October 2019
Value of Products/Services or Work Performed: £60
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locked out of my flat on a Saturday evening, needed to have door opened asap. He arrived in less than 15 minutes, a very friendly guy, job was finished in a flash, the cost felt quite reasonable (£ 60) under the particular circumstances. I'm satisfied and grateful.

review stars review stars review stars review stars review stars   23rd October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Fast response time. Fixed my lock and replaced door handles. Also realigned door. Quality service at a good price. Would recommend him to anyone who needs a locksmith in a hurry .
review stars review stars review stars review stars review stars   11th October 2019
Value of Products/Services or Work Performed: £130
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Phoned for quote and arranged time to come and fix faulty lock on back door. Arrived on time and completed the repair at a fair price. If you need a locksmith then I would recommend Alcatraz for a 1st class experience.
review stars review stars review stars review stars review stars   26th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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I cannot speak too highly of the service provided and the way in which it was provided. Locksmith came to our house within 30 minutes of answering phone call and took less than that time to fix it. He then showed us how to fix it ourselves next time!

review stars review stars review stars review stars review stars   21st September 2019
Value of Products/Services or Work Performed: £90
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Came straight away within 30 minutes. Great quick service and helpful with advice. Would 10/10 recommend again.
review stars review stars review stars review stars review stars   20th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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Door unlocked but wouldn't open, came along got door open showed us the problem, then fixed and checked mechanism with no need for spare parts and a very good price too. Highly recommend.
review stars review stars review stars review stars review stars   16th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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Had a problem with the locks on my back door, phoned Alcatraz Locksmiths, and Danny arrived within the hour. Sorted the back door and aligned my front door. Would have no hesitation in recommending Alcatraz Locksmiths, great job and excellent service.
review stars review stars review stars review stars review stars   14th September 2019
Value of Products/Services or Work Performed: £70
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Excellent service pleasant manner would highly recommend
review stars review stars review stars review stars review stars   11th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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Excellent customer service. Explained charges the work required and a good discussion about the different replacement parts available and cost. It would be good if every tradesperson was like Danny.
review stars review stars review stars review stars review stars   11th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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I needed a broken handle replaced on a patio door. They came out on time to replace but needed to order a part which arrived the following day (it was too late in the afternoon to get that day). I was contacted when they had the part and they arrived 10 minutes later to fix it. I could not fault the service, polite, punctual and value for money. I’d recommend them and I would definitely use again.

review stars review stars review stars review stars review stars   30th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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Was lovely, friendly and really helpful. Arrived when he said and gave good advice. Happy with the service and would recommend.

review stars review stars review stars review stars review stars   30th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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I was recommended Danny by another trader and I was not disappointed. He confirmed the job, attended my property on time, got on with the job quickly and efficiently and to top it all off it did not cost me as much as I had expected! Brilliant!

review stars review stars review stars review stars review stars   13th July 2019
Value of Products/Services or Work Performed: £50
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So fast and friendly - came out right away on a sunny Saturday and got me back into my flat. Cheapest by far too! Thank you so much Danny!!
review stars review stars review stars review stars review stars   17th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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Great company, very efficient and friendly
review stars review stars review stars review stars review stars   15th June 2019
Value of Products/Services or Work Performed: £130
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After a burglary, called Alcatraz Locksmiths to change locks and couldn’t be happier with the service they provided. Arrived promptly, very personable, reasonably priced and offered sound advice for further protection. I would definitely recommend using them.
review stars review stars review stars review stars review stars   25th May 2019
Value of Products/Services or Work Performed: £1 - £1000
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The extremely fast response to my emergency -(going on holiday, locked the door and left car keys on kitchen table) -meant my wife didn’t divorce me and we got to our destination on time! Very happy with the service.
review stars review stars review stars review stars review stars   19th May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Excellent
review stars review stars review stars review stars review stars   19th May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Came to open yale lock. Quoted 60 pounds in the phone and was there is 20 minutes. Ended up fitting a new lock at no extra cost. Very affordable and quick service.
review stars review stars review stars review stars   8th May 2019
Value of Products/Services or Work Performed: £85
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Nice locksmith, work was done well and quickly.

review stars review stars review stars review stars review stars   3rd May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Called Alcatraz in the morning and he attended that afternoon after going through a lot of detail and likely coatings on the phone.

After he arrived he went through all the options to solve the issue and when it was decided he worked quickly to resolve it.

And the cost was less than reasonably quoted!

Winner! Happily to recommend and will use again if needed.

review stars review stars review stars review stars review stars   25th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service. Danny was extremely pleasant and efficient and responded to my call right away. Would highly recommend Alcatraz Locksmiths.

review stars review stars review stars review stars review stars   24th April 2019
Value of Products/Services or Work Performed: £100.00
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Wanted to get extra locks added. Got some great advice and only needed a barrel change. Highly recommended.
review stars review stars review stars review stars review stars   23rd April 2019
Value of Products/Services or Work Performed: £60
Ratings
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This afternoon I returned to my flat to find that a visitor had adjusted the snib lock from the inside, before leaving my flat this morning, meaning that my key no longer worked in my Yale lock. Stressful since I had work to do and a Skype meeting to attend. Alcatraz Locksmiths said they could be with me within the hour, which they were. And the locksmith could not have been more considerate, kind, helpful, effective and friendly. He managed to sort the problem within 8 minutes, leaving no mess (as in scratches etc) on the paintwork, and all the while being extra cheery!! Would use Alcatraz Locksmiths again in a flash, and will recommend to all my friends too.
review stars review stars review stars review stars review stars   16th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Prompt response, excellent service and great price.
review stars review stars review stars review stars review stars   8th April 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Super efficient and friendly service. Responded promptly to my enquiry, arrived when arranged and did a great job. Highly recommended.

review stars review stars review stars review stars review stars   26th March 2019
Value of Products/Services or Work Performed: £60
Ratings
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Quick response and cheap price
review stars review stars review stars review stars review stars   25th March 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Replacing a lock. Very quick, professional and friendly.

review stars review stars review stars review stars review stars   17th March 2019
Value of Products/Services or Work Performed: £90
Ratings
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Great service

review stars review stars review stars review stars review stars   14th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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Danny/Alcatraz was recommended via social media and by this site. So glad I contacted him. He knew exactly what was needing done from my description and came out really quickly. Arrived on time, explained again what was wrong and showed me the fault. Fixed it and all done! Definitely recommend!

review stars review stars review stars review stars review stars   22nd February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Very professional, explained what he was going to do to fix the problem. Made you feel at ease, no hidden cost, broken lock in door that would not close - fixed no problems. Very tidy.
review stars review stars review stars review stars review stars   24th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Could not recommend more!! We were unable to get in to a relatives house in an emergency, very quick service. Very friendly and helpful. They went above and beyond, thank you so much, you saved the day.

review stars review stars review stars review stars review stars   23rd January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Danny was quick and efficient and gave great advice on suitable locks for my doors. Very reasonable price.

review stars review stars review stars review stars review stars   14th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Friendly customer service. Prompt and reliable. Explained work to be carried out and very reasonable price.
review stars review stars review stars review stars review stars   10th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Very prompt and professional service
review stars review stars review stars review stars review stars   10th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Quick and attentive service. Polite and friendly. Will use again.
review stars review stars review stars review stars review stars   4th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Courteous, high quality and utterly transparent workmanship. Danny was professional and a great guy to talk with as he worked; all the while he helped talk me through what he was doing and why (and in understandable terms too!!).
Cannot be more pleased with the service I’ve received.
review stars review stars review stars review stars review stars   16th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Danny came out within 15/20 minutes of calling him which was great - very quick to get us in the house (especially having kids with us) after the key broke in the lock. Would highly recommend and will use him again if needed in future.
review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Excellent service would highly recommend
review stars review stars review stars review stars review stars   11th December 2018
Value of Products/Services or Work Performed: £85
Ratings
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Great service. Really quick and efficient and Danny put us completely at ease. Will definitely use again.

review stars review stars review stars review stars review stars   11th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Professional courteous speedy service.

Would highly recommend.

review stars review stars review stars review stars review stars   7th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Fantastic service. Offered quick appointment arrived on time and delivered a very high level service. Tricky problem to work out with door lock but persevered and would highly recommend
review stars review stars review stars review stars review stars   13th November 2018
Value of Products/Services or Work Performed: £132
Ratings
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Caught a price over the phone before we asked him to come out he arrived within the hour job was done with in 30 minutes easy to talk to new what he was doing just asked a few questions over phone and just charged the price he gave over phone it was cheap would definitely get him to come out again if we had problems would definitely recommend Alcatraz locksmiths
review stars review stars review stars review stars review stars   5th November 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Excellent workmanship. Would highly recommend. Thanks again :-)

review stars review stars review stars review stars review stars   25th October 2018
Value of Products/Services or Work Performed: £70.00
Ratings
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I locked myself out and went to work. I called up the locksmith Danny and we arranged a suitable for me to meet back at the house. He explained the charges to get me access 50 and 20 to replace the lock. I went for new replacement Chubb lock. £70. He was very friendly and the job carried out in 20 mins. I am very happy with the service. Thank you
review stars review stars review stars review stars review stars   1st September 2018
Value of Products/Services or Work Performed: £85
Ratings
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Thank you very much for a great service. I have used this company twice (for different lock issues), and each time have been impressed with the speedy response, friendly locksmith and efficient service. Locks are fitted quickly and with minimal mess. Many thanks again.

review stars review stars review stars review stars review stars   17th July 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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We had two jobs one of which turned out to be a lot simpler than expected and the other a lot more tricky. The locksmith tried various solutions and sorted it all out for us - and didn't charge any extra because the first job was straightforward, which was very fair of him. Service was quick - they fitted us in the next day - and we knew what it would cost in advance. Really cheery locksmith and highly recommend this company.
review stars review stars review stars review stars review stars   27th June 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Was able to come round really quickly, friendly, explained options very well and did a great job. Would recommend and use again!

review stars review stars review stars review stars review stars   25th June 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Punctual and friendly service. Quickly and effectively did the job, explaining the process and offering great advice at all time. I would recommend 100%.
review stars review stars review stars review stars review stars   21st June 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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After initial call my lock had been changed within 15 minutes. Tbf I was only a few streets away.
Friendly, professional and trustworthy guy.
I was very happy with the service and would absolutely recommend.

review stars review stars review stars review stars review stars   13th June 2018
Value of Products/Services or Work Performed: £90
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Tradesman arrived (quickly) when he said he would, tried to open door lock without damage, then replaced it promptly when that wasn’t possible. Also gave advice on improving window locks in future. Excellent service.
review stars review stars review stars review stars review stars   11th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very good service.
review stars review stars review stars review stars review stars   8th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Highly recommended....excellent service friendly and efficient
review stars review stars review stars review stars review stars   7th June 2018
Value of Products/Services or Work Performed: £65
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Cheapest of three quotes. Friendly guy, would highly recommend.
review stars review stars review stars review stars review stars   2nd June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Top job, done promptly
review stars review stars review stars review stars review stars   16th May 2018
Value of Products/Services or Work Performed: £1 - £1000
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Came when he said he would and explained everything before fixing all that needed fixed. Fair price too!

Excellent job

Thanks
review stars review stars review stars review stars review stars   3rd May 2018
Value of Products/Services or Work Performed: £1 - £1000
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Have used this locksmith on 3 different occasions now. Has always been able to provide an appointment within a time scale that suited. Has been prompt, kept up good communication if needed. Been willing to make adaptions to fit exactly what we needed. Always cleans up after, no mess left. Always very happy with their work/service.
review stars review stars review stars review stars review stars   27th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Locked myself out my flat and called Alcatraz. Service was prompt and communicative taking no more than 15 mins to attend having explained options over phone. Being unable to access Assa lock was a confidence booster to my security and given the choice I opted to have my lock drilled out to access property and then a new lock akin to my old one fitted very professionally and speedily with 3 new keys supplied. Service was outstanding and value for money exceptional. I wouldn’t hesitate to recommend Danny to others.
review stars review stars review stars review stars review stars   11th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service- will definitely recommend and use again.
review stars review stars review stars review stars review stars   10th April 2018
Value of Products/Services or Work Performed: £60
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Weekend job, turned up on time, good communication with phone, priced clearly from the start, efficient and quick, talked me through what he was doing as well, changed the lock with no problems. Would very much recommend Danny at Alcatraz Locksmiths to anybody needing locksmithing done in Edinburgh or the Lothians. Thanks Danny.
review stars review stars review stars review stars review stars   10th April 2018
Value of Products/Services or Work Performed: £150
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Arrived at property at the agreed time. All work explained and associated costs involved discussed before any work commenced. Kept informed throughout the repair to discuss the fault and what was required to fix the problem. Very quick repair. Very friendly and professional service.
review stars review stars review stars review stars review stars   9th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Friendly, helpful, prompt service when you just need peace of mind!

review stars review stars review stars review stars review stars   22nd March 2018
Value of Products/Services or Work Performed: £75
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I've never left a positive review about a trader before but I would wholeheartedly recommend any friend, family or insurer about Alcatraz!! They fixed my handle within 20 mins but crucially they explained the problem was my door alignment not the handle.they upgraded the handle and realigned the door in double quick time. At any opportunity I would recommend their services. Many thanks, Gareth
review stars review stars review stars review stars review stars   15th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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My house had been broken into and the inside porch door was locked shut. I tried to unpick the lock and failed. It was after-hours, but I called Danny and he was over within 20 minutes. He managed to get the key out of the lock without damaging the old vintage door. It only took him 10 minutes. I'd highly recommend using this company.