In association with South Ayrshire Council
South Ayrshire
Trusted Trader

Johnston and Graham

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 5.0 out of 5 based on 44 reviews and feedback.
Trusted Trader member since 2016.

Johnston and Graham
21 Back Peebles Street
Ayr
KA8 8DT
01292 262900

Trade Associations

Business Information

Johnston & Graham has evolved over 60 years into a multi-trade company and serves the Ayrshire and Glasgow areas offering our services to commercial and domestic customers.

We can install a wide range of bathrooms to meet the wishes of all our clients. From simply replacing worn out/dated bathroom suites, to partitioning off a part of your bedroom to create an en-suite bathroom or an extension.

We install many different makes and models of energy efficient gas boilers and we can service and repair any existing gas boiler already installed.

Trader Map Location

Reviews and Feedback

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5.0 out of 5 based on 44 reviews.
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review stars review stars review stars review stars review stars   9th November 2023
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We have used this business for 12 years and have found them to be first class. When we decided to renovate our bathroom we visited their showroom and received excellent advice.This visit also allowed us to determine what fixtures and fittings we would use. This was made easier by the fact that in the showroom we were able to see physical example of the materials.

From planning to completion everything went smoothly. The work started on the agreed date and was completed within the promised time.

The friendly team worked efficiently and were extremely tidy. They displayed a high degree of professionalism.

The transformation from bathroom to modern stylish shower room has met all our expectations.

We would not hesitate to recommend this company.

John and Elizabeth Lees

review stars review stars review stars review stars review stars   9th November 2023
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I had my bathroom renovated, all the existing fixtures and tiling removed and replacing the bath with a walk in shower. The room was finished with wet wall panels, a new ceiling with downlighting and a new floor, This firm were recommended to me, I visited the showroom and met Charlie who arranged a further appointment where I was taken through the process of planning and choosing all the components. Charlie was really helpful, not at all pushy, giving me plenty of time to think over my choices. I asked if the work could be carried out while I was away on holiday as I only have one bathroom and Charlie kindly agreed to this . So I went off and when I returned I thought at first nothing was done as the hall leading to the bathroom was so tidy. Then- tadah- I opened the door to a lovely new bathroom. The finish of the interior is first class. I am absolutely delighted with it. I only met young Charlie the following week when he returned to fit the towel holder and toilet paper holder. He even hung a wall picture for me. I have never had such tidy workmen . Everything
about the new bathroom is perfect.

review stars review stars review stars review stars review stars   3rd May 2023
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New wet room. I had a wonderful team working in a small bathroom they were all happy and sang all day very tidy and considerate. Would recommend them to any one.

review stars review stars review stars review stars review stars   16th January 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Bathroom and boiler. Excellent job
Very well done.

review stars review stars review stars review stars review stars   7th January 2023
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Removal and disposal of existing bathroom. Installation of wet room, including non slip floor, wall and ceiling with spot lights and all sanitory ware including taps shower head etc. Good quality fixtures and fittings and heated mirror. Johnston and Graham gave me very good advice and suggestions when planning the installation of wet room. Work was carried out to a very high standard. It was completed on time, with the minimum disruption. Will be happy to use this company in the future.

review stars review stars review stars review stars review stars   4th December 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Full refurbishment of bathroom and En-suite including floor wall and ceiling finishes, sanitary ware and plumber work. Johnston and Graham were excellent, communication workmanship, cleanliness, attention to details were all exceptional. Would highly recommend the quality and care provided was second to none.

review stars review stars review stars review stars review stars   12th October 2022
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New kitchen installation
New bathroom installation
New gas boiler fitted and radiators installed
New living room doors and handles fitted to all doors. New fuse box and other electrical work.
We visited showroom and Charlie was very helpful assisting us choose new kitchen and bathroom as well as new heating system we were happy with the quote given and all work was completed within agreed time scale. All work was carried out to a very high standard George and his team were excellent workers and carried out a professional job. We would highly recommend Johnston and Graham

review stars review stars review stars review stars review stars   23rd November 2020
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I have been having much a my workplace refurbished, including bedrooms, public areas etc etc Absolutely fantastic from initial quote to completion. Very tidy, friendly and a great job. Everything is of a quality standard and an excellent finish, whilst done on time and to spec. I would highly recommend Johnston and Graham, an excellent and reliable company to deal with. They dealt with all the issues which i had where other companies could not! I shall be using them for any further works i have.

review stars review stars review stars review stars review stars   23rd November 2020
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Full refurbishment of my house. Absolutely stunning job of my full house refurbishment! I could not believe the difference. A real pleasure to work with such a friendly a professional company. Everything was spot on and looks fantastic. The price was extremely competitive, however this did not detract from the quality and finish. An excellent job from start to finish in great time. The project was explained from start to finish and that''s exactly what happened on time and within budget! I have no hesitation whatsoever in highly recommending this company and shall certainly be using them for anything i have in the future, although that may well be a long time away as they have done such a fantastic job!!

review stars review stars review stars review stars review stars   20th November 2020
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Johnston and Graham have just finished a complete replacement and upgrading of our bathroom. They completely gutted the room and resolved issues with floorboards, plumbing, etc.
There was a delay in completion, due to the Covid 19 lockdown, but this was not due to the company. We asked Johnston and Graham to do the bathroom as we were very pleased with the shower room which they upgraded a few years ago.
As before, we are delighted with the result and can''t speak highly enough of their workers, especially George, the foreman, who kept us informed and consulted with us throughout.

review stars review stars review stars review stars review stars   24th February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement combi-boiler and flu. Johnston & Graham were able to attend our premises very quickly and provided us with a very competitive quote by return with the promise of a quick installation date. They kept their promise and had the boiler fitted two days following acceptance of the quote. All work was carried out with as little disruption as possible and the engineer was very kind to arrange a roof repair which they discovered while installing the flu.
Overall we are very happy with the service provided and would recommend them.

review stars review stars review stars review stars review stars   26th June 2019
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We had eight doors delivered old bathroom taken out including 2 x layer's of tiles removed from walls. Floor stripped out. New bathroom fitted including new wet wall panels, flooring ceiling, towel rail and mirror. Right from our initial consultation. The alteration received was first class with attention to detail given. The showroom was function Mr. Johnston was very helpful in letting us get the bathroom of our dreams within our budget. Also beautiful new doors fitted. The job was done when we were on holiday and completed on time. We couldn't believe the transformation in our bathroom, how beautiful it was and how tidy things were left. As we are looking for a new kitchen floor next. We will be calling in this team.

review stars review stars review stars review stars review stars   13th December 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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New end suite Very good workers left things tidy where there no time done a very good job

review stars review stars review stars review stars review stars   17th September 2018
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Repair and fit new shower tray, flooring wall panels, shower screen, fan, shower seat. We only discovered problems after recently moving into property company helpful in organising work to suit, My husband has health problems. Their advise initially and as changed needed on discovery of underlying problems both helpful and reassuring, because of health problems we moved out of property.

review stars review stars review stars review stars review stars   20th August 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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New bathroom and taking out bath and replacing with walk in shower. I cannot speak highly enough of the quality of the work carried out. The team arrived every morning on time and explained the work recorded that day. The whole team leaded by George were highly efficient, polite, and extremely professional.

review stars review stars review stars review stars review stars   10th August 2018
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We had our bathroom completely revamped, back to a shell. We had all work carried out including, moving toilet, taking out bath, new pipe work, installing new corner shower, vanity units wall to wall, flooring and walls done with wall boarding, installation of new wall style radiator. The tradesmen were first class, minimal mess and I am delighted with the result. The showroom is well worth a visit as everything on display works so you see what you can get, it’s amazing. I would highly recommend this company to anyone, many thanks for the transformation.

From choosing my bathroom help was at hand and only a phone call away. Very efficient and hard working tradesmen. I am so happy with the end result and give the company ten out of ten.

review stars review stars review stars review stars review stars   1st December 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Renewal of WC and WHB,vanity units, cupboards, drawers, new LED lights, ladder radiator, new floor. Thrilled to bits with the new bathroom. Workforce very clean and tidy and finished to a very high standard.

review stars review stars review stars review stars review stars   30th October 2017
Value of Products/Services or Work Performed: £1 - £1000
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Tap repair on sink. Prompt response. Courtesy and efficiency 100%

review stars review stars review stars review stars review stars   17th July 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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Full replacement and refurbishment of Jack and Jill bathroom. Work done as specified.
Extremely tidy and punctual.

review stars review stars review stars review stars review stars   14th July 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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Full bathroom refit.
Plumbing
Electrical
Fixtures/fittings. First class service from all involved.

Would definitely recommend or use again.

From start to finish was kept informed and involved fully in the process.

review stars review stars review stars review stars review stars   11th July 2017
Value of Products/Services or Work Performed: £1 - £1000
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The staff person was professional and knew what they were doing. They completed a very good job.

review stars review stars review stars review stars review stars   7th July 2017
Value of Products/Services or Work Performed: £1 - £1000
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Service boiler.

review stars review stars review stars review stars review stars   4th July 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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Fitted kitchen and bathroom. Gas central heating and a tank cupboard into a second toilet. Nothing was any problem to them.
The main man "George" was always nice and cheery.

review stars review stars review stars review stars review stars   19th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Boiler services.

review stars review stars review stars review stars review stars   24th April 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Wet-room installation. Absolute perfection, would recommend to anyone no matter how particular they are 11 out of 10.

review stars review stars review stars review stars review stars   18th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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Service of gas boiler and also trying to fix a strong 'humming' noise that came from the boiler intermittently but often when first turned on ie when the central heating came on or the hot water tap was turned on. 1 The 'engineer' was sullen and surly he barely spoke.
2 We have had him in the house before he was just the same this time.
3 The boiler may have been serviced but the noise was not fixed.
4 We had to call out the 'Baxi' maintenance man.
5 He found the service had not been properly carried out and said the noise was due to a build up of electrolytes ??? in the system. I should get a cleanser, 'Fernox' or 'Sentinel' injected into the system.
6 There was a broken part in the boiler which he replaced but the engineer should have done that during the service but had failed to do that. The broken part was the igniter?

Consequently we paid 3 different firms to do this one job because we had a different company.

review stars review stars review stars review stars review stars   11th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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Original water tanks removed and replaced with a new boiler. Original timer removed from kitchen. New flooring in cupboard and new shelving. Plumber,electrician and joiner were all efficient and courteous. They all made sure that the work was finished to a very high standard. I am very pleased with the result.

review stars review stars review stars review stars review stars   27th March 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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Alteration to bathroom to make a shower room - re-doing the whole room. I am delighted at the work carried out, I now have a beautiful room. Even the squeaky floorboards were repaired!

The men were extremely thorough and worked had for the 4 days. They tried to cause as little inconvenience as they could and made sure I had a toilet each night. They always tidied up as they went along.

I would have no hesitation in recommended them.

review stars review stars review stars review stars review stars   10th March 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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Removal of shower, toilet, sink.
Installation of new bathroom.
Walls stripped and tiled. New ceiling. New flooring.
A complete renovation of the room. I cannot recommend or praise the tradesmen of Johnston and Graham highly enough. Charlie is innovative, creative and able to develop your own ideas into the most fantastic bathroom. His team of tradesmen are the most efficient, helpful and professional that I have ever come across. The work is flawless and to the highest of standards.
A fabulous job from start to finish.
Thank you

review stars review stars review stars review stars review stars   3rd March 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Full wet room was done beyond our expectations. My thanks.

review stars review stars review stars review stars review stars   28th February 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement boiler and radiators new casting and remove old piping. Work carried our to an extremely high standard quick, clean helpful and polite.
Excellent,highly recommended.

review stars review stars review stars review stars review stars   14th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Fit safety valve.
Pump out expansion vessel.
Fit new expansion vessel and test. Always willing to help at any time.

review stars review stars review stars review stars review stars   2nd February 2017
Value of Products/Services or Work Performed: £1001 - £5000
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New central heating boiler.

review stars review stars review stars review stars review stars   3rd January 2017
Value of Products/Services or Work Performed: £1 - £1000
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Service c/4 boiler. Good, quick and nice lad.

review stars review stars review stars review stars review stars   23rd December 2016
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service.

review stars review stars review stars review stars review stars   22nd December 2016
Value of Products/Services or Work Performed: £1001 - £5000
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Wet wall panels in bathroom and new ceiling. One very satisfied customer, fantastic job done, George and the boys very friendly and helpful.

review stars review stars review stars review stars review stars   21st November 2016
Value of Products/Services or Work Performed: £1001 - £5000
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In kitchen: change drawer unit POS and install oven.
Water heating: remove old tank and header and install new system.
Shower room: shift position piping|wiring of shower. Removal of shower curtain and doors and install shower screen.

Very pleased with quality of work.

review stars review stars review stars review stars review stars   21st November 2016
Value of Products/Services or Work Performed: £1 - £1000
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To replace two broken roof tiles. Since I have had dealings with Johnston and Graham, I have been pleased with their helpful approach and advice and care taken to undertake the work to a high standard.

review stars review stars review stars review stars review stars   21st November 2016
Value of Products/Services or Work Performed: £1 - £1000
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Rectify problem of no hot water.
Pinhole to pipe and blockages. Excellent, first class service will not hesitate to use again and recommend.

review stars review stars review stars review stars review stars   18th November 2016
Value of Products/Services or Work Performed: £1 - £1000
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Servicing of gas boiler. Excellent service as always professional, tidy and very reliable. Recommended to friends and relatives.

review stars review stars review stars review stars review stars   14th November 2016
Value of Products/Services or Work Performed: £1 - £1000
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The job was treated as an emergency as water was leaking from the cistern and was dripping from the bathroom into this kitchen. Speed was a priority, therefore a couple of questions was N/A. The service I received was excellent, speedy, plumbers always arrived when they said they would and were friendly, courteous and knowledgeable.
Did an excellent job. Office staffs were helpful. I would not hesitate to use Johnston and Graham again in this future and would recommend them.

review stars review stars review stars review stars review stars   10th November 2016
Value of Products/Services or Work Performed: £1 - £1000
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Fix leaking towel radiator checked gas boiler. Have used this company before reliable company.

review stars review stars review stars review stars review stars   3rd November 2016
Value of Products/Services or Work Performed: £5001 - £25,000
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New bathroom with the addition of new Quadrant shower and replacement of both toilet, wash and basin with vanity unit, and I wet wall throughout. Work completed within a week with a minimum of disruption. At no time were we without a toilet dummy night.
Workmen were pleasant, delegate and competent, and a pleasure to have in the house.

review stars review stars review stars review stars review stars   3rd November 2016
Value of Products/Services or Work Performed: £1 - £1000
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Replace set of taps. Satisfactory job.