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SCOTSS
Approved Trader

Highland Homestyle Ltd

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 4.9 out of 5 based on 38 reviews and feedback.
Approved Trader member since 2023.

Highland Homestyle Ltd
Unit 62E Cameron Road, Perth Airport Business Park, Scone
Perth
PH2 6PL
01738 553552
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Business Information

Highland Homestyle offer Perthshire’s finest range of quality, durable and energy efficient uPVC windows, doors, conservatories, conservatory roof replacement, roofline and guttering.

Cheryl Turner is our hard working, dedicated Managing Director, the driving force within our family run business with her partner Michael Anderson and son Euan Anderson. Cheryl is passionate about providing excellent customer service and quality products, determined to improve the historic bad reputation of the double-glazing industry. Working in the industry since she was 17 years old, she has been part of our family run business since it was established in 1997 with her father, Alan Turner and the late James Klatschak.

Based in Scone at Perth Airport Business Park, we deliver our expert services throughout the Perthshire area and beyond, including Dundee, Angus and Fife. We offer every enquiry a free consultation, design, and quotation, with no pressure. Our team will listen to your requirements and give you our best price first time; no gimmicks or hidden additional costs.

Cheryl is supported by our amazing team who are part of the family ethos, committed to providing all our customers with a first-class service from the initial enquiry through to installation, and beyond. Our office team are available by phone, email, and social media to ensure our customers have the best experience throughout their journey with us.
We have robust systems and processes in place to ensure you are kept up to date and informed at every stage of your exciting project. Our installations team are experienced, trusted, professional tradesmen, who take a real pride in every project and possess a passion for our “Excellence as Standard” policy.
We will arrive at your property in our company vehicle, wearing smart company uniforms, with dust sheets & hoover in hand, ensuring your property is left as tidy as it was when we arrived.

We are extremely proud of our consistent online customer reviews which highlight the first-class service provided by our whole team and are the highest rated in the Perthshire area. In-fact, we have been recognized by ThreeBestRated with a certificate for excellence three years running! This dedication to quality shows in everything we do and many of our customers come back to us, time and time again.

Highland Homestyle will install the very best products, with a great range to suit all styles, colours, and budget. Our products are built to last, with a 10 year guarantee and excellent after care service.

Please visit our website at www.highlandhomestyle.co.uk to get a glimpse of what we can offer, design your own door or use our online chat.

Our friendly team would love to see you, please visit our showroom at Perth Airport Business Park and browse our products on display.

Looking for a quote? Give us a call on 01738 553552 to discuss your requirements with our experienced team.

Trader Map Location

Videos

Influencer Jennifer's Door Installation
Highland Homestyle installation of a Palladio door.

Reviews and Feedback

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4.9 out of 5 based on 38 reviews.
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review stars review stars review stars review stars review stars   24th September 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Just had a new front door fitted – chose Highland Homestyle because of reviews we had read previously. Great decision! Excellent service from start to finish – from first visit at showroom, through quote, survey and installation.
The installers were Ben and Michael, very nice guys – could not fault them. Professional, excellent workmanship. Did a great job tidying up too! Highly recommend this company.
review stars review stars review stars review stars review stars   19th September 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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First time using Highland Homestyle and I would and will highly recommend them to anyone! Absolutely delighted with my new windows. Sean, Sales Manager, was friendly, very informative and not pushy at all. The Admin Team were very helpful and nothing was ever too much trouble for them. Michael & Ben fitting the windows were lovely, left everything really tidy and displayed great workmanship. The whole process from start to finish has been brilliant!
review stars review stars review stars review stars   9th September 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Door installed. Workmen were good cleaned up after the job was done.
review stars review stars review stars review stars review stars   28th August 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Very happy with my window and door. The boys were very tidy and cleaned up after themselves, which was great.
review stars review stars review stars review stars review stars   25th August 2024
Value of Products/Services or Work Performed: £1001 - £5000
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2nd time for us using this local company now.

Good, friendly service.
Updated throughout from measuring to fitting.

Definitely recommend.

review stars review stars review stars review stars review stars   14th August 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Very courteous, friendly people to deal with in the office - patient also with me on the phone. It's hard to spend so much money at my age (85), and when it's new, ask this question (value for money) again in 5-10 years' time.
review stars review stars review stars review stars review stars   21st July 2024
Value of Products/Services or Work Performed: £25,000+
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From start to finish Highland Homestyle went the extra mile to make sure our new windows, doors, soffits and facias were supplied and installed to an excellent standard. They even organised the planning permission we needed as we are in a conservation area. I couldn’t fault the company and the fitters were polite, efficient and very tidy. I would recommend Highland Homestyle to anyone.
review stars review stars review stars review stars review stars   27th June 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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We are totally delighted with the result and the great service. It could not have been easy to so neatly replace the decrepit old sash windows. I'm like a revolving dervish comparing the old with the new! Mike and Ben did such a good job, fantastically fitted and so neat and all cleaned up afterwards.
review stars review stars review stars review stars review stars   1st May 2024
Value of Products/Services or Work Performed: £1001 - £5000
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After getting front and back door done by this firm, I decided to get the living room window replaced. They arrived when they said, replaced the window, took old window away and tidied up after themselves. All within a couple of hours with minimum disruption. Excellent job, and very friendly, professional service from Mike and Ben. I would highly recommend Highland Homestyle and would definitely use this firm again.
review stars review stars review stars review stars review stars   6th March 2024
Value of Products/Services or Work Performed: £1001 - £5000
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New front door and adjoining window panel fitted within a few hours. The workmen even refitted the metal handrail and nothing was any bother. Kind, courteous, professional service. Minimum fuss and no mess. I'm very pleased with outcome and would not hesitate to recommend Highland Homestyle. I will certainly use again. Many thanks.
review stars review stars review stars review stars review stars   21st February 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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Mike and Darren were first class, also customer service very good. Would recommend to any customers.
review stars review stars review stars review stars review stars   19th February 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Response to initial enquiry came at 9.37pm on a Saturday evening. Plans were submitted, altered to suit requirements. Even received a call while in Lanzarote to check everything had been received. They were aware we were on holiday. Fitters, Darren and Mike, do a first class job of fitting patio doors. Cleaned up after completion. Fully recommend.
review stars review stars review stars review stars review stars   15th February 2024
Value of Products/Services or Work Performed: £1001 - £5000
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A fantastic business and service. Thoroughly professional and puts the customer first.

review stars review stars review stars review stars review stars   2nd January 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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The work was done on time as specified and looks to be of a high standard. Communication with the company was efficient and easy. Very happy with the work and the service.
review stars review stars review stars review stars review stars   1st December 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Lovely composite front and back doors fitted by Andy and Dave yesterday. High quality, tidy job done, in freezing temperatures! Thanks to Cheryl for organising it sooner than expected. Definitely recommend Highland Homestyle as they also made a great job of installing patio doors earlier this year.
review stars review stars review stars review stars review stars   29th November 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Mark who fitted our new front door was friendly, neat and tidy. He hovered up all the debris, took away the old door and framework and even washed down the new door inside and out before leaving. I would recommend this firm to anyone.
review stars review stars   27th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Highland Homestyle installed patio doors and windows.

Initial installation was fine although there seemed excessive use of sealant which has subsequently (within 2 years) cracked and become unsightly, and sealant was cleaned off glass but still leaves a visible mark when it rains.

However after 3 and a half years one of the handles on a window ceased to operate. This window had not been well adjusted and had been overly stiff to use which appeared to have resulted in the spindle becoming rounded (at the tip only, indicating that the spindle was also too short) causing the handle to fail and the window could no longer be closed.

An email to request assistance under the warranty was initially met with a promise to arrange a service appointment, but nothing more was heard and subsequent communication ignored. Apparently one of those companies that is only interested in customer service when all is fine, not if there is a problem. Similarly after asking for a quote on a job previously, they visited and promised a quote, which never arrived and all communication was ignored stopped. Evidently didn't feel that any customer service was necessary if it didn't suit them.
Moderator Response
BUSINESS RESPONSE: Dear Mr. Stamp, thank you for bringing your experience to our attention and we sincerely apologize for the inconvenience you’ve faced. We value your feedback and are committed to addressing your concerns promptly.

Your repair request was duly logged in our database, and we genuinely regret that the subsequent communication and follow-up did not meet the standards we strive for. Our process typically involves promptly passing on repair requests to the responsible team members who are tasked with scheduling the repair. Unfortunately, in your case, this procedure was not executed as it should have been, and for that, we are truly sorry. We recognize that the delay occurred during a period of heavy rainfall, and while this may have influenced our prioritization of certain repairs, we want to emphasize that this is not an excuse for the lapse in communication.

We understand the importance of every customer's needs and are committed to taking corrective measures to prevent a recurrence of such situations. Once again, we deeply regret any frustration or inconvenience this may have caused you. As a family-run business, we take pride in providing exceptional customer service, and we will use this experience to continually improve our service standards.

Please feel free to contact us directly if you have any further questions or concerns.
review stars review stars review stars review stars review stars   2nd August 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Had a great job done today by Michael and Darren. Fitted a new Steel Blue Garador Garage Door and a new set of Rosewood / White Internal Patio Doors. The finishing is first class with no interference with existing decor. Left them a key and they got on with the job in hand. No mess whatsoever.
Old garage door and old doors gone.
Thanks to everyone at HH from Mike surveying the jobs to Cheryl organising a smooth installation.

Review Image 1 for Highland Homestyle Ltd by Steven Shillan Review Image 2 for Highland Homestyle Ltd by Steven Shillan Review Image 3 for Highland Homestyle Ltd by Steven Shillan 
review stars review stars review stars review stars review stars   29th July 2023
Value of Products/Services or Work Performed: £1001 - £5000
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I have just had my main door and a patio door replace by Highland Homestyle. i am very pleased with the service that they have provided as they have provided a very good product at a reasonable price and have kept to all timescales set at the start of the process. The job was carried out by Dave and Andrew who were friendly and got on with the job without any fuss. The standard of their work was very good and they gave clear instructions on operating and maintaining the doors. They also left the place in a clean and tidy state which was very much appreciated. Thank you.
review stars review stars review stars review stars review stars   20th July 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Supply and installation of windows to our property.
No pushy sales guy, gave us a price and offered to leave it with us to think about, none of this 'i will give the office a ring to see if i can get the price down, and if you sign today we will give you x amount off'.
Delivery and installation was done professionally and quickly with no mess left at all. Lovely installation guys who were really friendly (Andy and Dave). Product is of high quality and looks fabulous.
Would highly recommend this company to anyone.
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