In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Lothian Gas Ltd

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 4.9 out of 5 based on 31 reviews and feedback.
Trusted Trader member since 2015.

Lothian Gas Ltd
Unit 5 Dryden Glen
Loanhead
EH20 9NA
0131 440 4666

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Business Information

Established in 1997 and with over 20 years’ experience, Lothian Gas has built a reputation focused on providing a quality service to all our domestic and commercial customers. We are local leaders in providing boiler cover, servicing, and repairs at a fair price. Our engineers are fully qualified and experienced, ensuring work is carried out to a professional standard each and every time.

Lothian Gas employs Professional Service Engineers and Central Heating Installers who are all Gas Safe Registered. This will give you peace of mind knowing that your repair or service is being carried out by highly trained engineers.

We provide services to private homeowners, landlords and have several repairs and maintenance contract(s) for social housing landlords across Edinburgh and the Lothians. We pride ourselves on building up a strong rapport with our customers through each interaction and by building relationships to help anticipate requirements and expectations.

Find out more by visiting our website: www.lothiangas.co.uk

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Reviews and Feedback

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4.9 out of 5 based on 31 reviews.
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review stars review stars review stars review stars review stars   4th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Have had contract with Lothian gas for many years, they have always been great.
Yesterday my heating failed, contacted the team at 3:15 and engineer arrived at 4pm and fixed problem there and then.
Thanks for prompt service
review stars review stars review stars review stars review stars   16th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement of our existing gas boiler carried efficiently and we had no issues during the installation that required any attention.
Employees of the company were helpful and kept us informed of works progress at all times.
review stars review stars review stars review stars review stars   17th July 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Full replacement of central heating system.

I've used the services of Lothian Gas for several years for safety certificates and boiler repairs so when I wanted replacement of ageing boiler they were the first place I went for a price.

Kevin provided a fair and thorough assessment and advised on replacement of pipework and radiators.

The process was simple and turnaround time was fast and organised to suit my schedule. The price was fair.

The guys sent to site were very experienced tradesmen and nothing was any bother to them. The work was completed quickly to a very high standard.

I think one of the main advantages you'll find when you work with Lothian Gas is that their whole team is very practical, experienced and friendly.
review stars review stars review stars review stars review stars   12th July 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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First class service from all involved. Very prompt reply to any query. Clean and tidy workmanship.
review stars review stars review stars review stars review stars   26th May 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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We have just had a new gas central heating and combi boiler system installed by Lothian Gas and what incredible service we received from start to finish. The work was done to exactly the timescale quoted and to an extremely high standard. Excellent pricing and excellent customer service. Would definitely recommend Lothian Gas for central heating installation and serving. 5 stars.
review stars review stars review stars review stars review stars   28th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Companies like yourself often receive complaints from customers, regarding service, however we wish to complement and thank the staff especially the engineers who are always friendly, helpful and knowledgeable and a pleasure to have them in our home. Our annual service is always on time and if we phone with a problem, we don`t have long to wait for attention, and any follow up re problem is quickly dealt with.

Great service and thank you and could pass our thanks onto your staff.

Brenda and Mike Melles

review stars review stars review stars review stars review stars   26th October 2022
Value of Products/Services or Work Performed: £1001 - £5000
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I chose Lothian Gas to install the complete central heating system for my home because of the good reviews about them on Google, and indeed I made the right choice! From the start, their quote price was very competitive, and on top of that, their suggested project duration was only 2 days, compared to 5-10 days quoted by other companies. The project involved removing two large old-style boiler cylinders, lifting up floorboards throughout the flat, changing all the old pipes and 8 radiators, and installing a new combi boiler! Project manager Kevin was extremely responsive and patient, giving us very professional suggestions and taking all our requirements into account. The installation team turned up promptly every morning as they promised, worked really hard for 2 full days. They double checked everything with us before putting them on, so everything is now in exactly the same place as we envisaged. We also had one incident which was NOT their fault at all. It was purely because we realised one newly installed radiator might be a bit too big for the furniture going next to it. Kevin responded to my email before 7am, and by 8am he had sourced a slimmer radiator and had it delivered to us already, at no additional cost! Truly amazing! Their service was way beyond my expectation, and the Vallant boiler Kevin speced for us has been fantastic. I've recommended them to several of my friends who are thinking of rennovating their central systems too! They'll be my first go-to company for any future gas jobs too :-)
review stars review stars review stars review stars review stars   28th June 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Extremely impressed with Lothian Gas , all staff are really friendly, all correspondence dealt with very quickly, they fitted new boiler and radiators on date and time promised and tidied everything up , They were recommended to me by a neighbour and I would definitely recommend them on
review stars review stars review stars review stars review stars   24th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Really professional service. Always prompt and happy to help and extremely knowledgable. Would highly recommend.
review stars review stars review stars review stars review stars   8th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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From the initial contact with Kevin, to the three contractors ( Davide, Scott and Sandy) who carried out the work, I have nothing but praise for them all. They were all friendly, diligent and professional. I’m having work carried out on the house in stages and will definitely use Lothian Gas for the next stage. The gas boiler was serviced at short notice, which was much appreciated. I had a radiator replaced and moved in one room and a new radiator fitted in another room. Each piece of work was completed with minimal disturbance and the areas left clean and tidy; the guys even polished an old chrome pipe. Kevin’s knowledge, experience and advice was invaluable and he contacted me both days after the work was completed to check I was happy.
Thoroughly recommend.

review stars review stars review stars review stars review stars   10th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Very clean tidy job workmen 1st class no hassle heating spot on

review stars review stars review stars review stars review stars   23rd March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Lothian gas has been looking after my gas appliances for years. the owner also understands solar thermal systems and has helped me fix an issue with it, has gotten my old gas fireplace back in operation order while the competition told me to replace it, and has just recently come out really promptly when i called him attributing an issue to the solar system that was a simple plumbing issue. nice reliable and helpful. thank you Steve and sorry for the wrong callout!!
review stars review stars review stars review stars review stars   18th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Had a maintenance contract for many years with Lothian gas and have always been provided with excellent service. Heating broke down completely on Tuesday evening, assessed, part ordered and fitted Thursday. All working again!

review stars review stars review stars review stars review stars   19th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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We have been with Lothian Gas for many years, they've installed and maintained the central heating system in our last two properties. We find their customer support and responsiveness to be absolutely second to none - by way of example, we recently called them to report a faulty boiler at 6:30pm on Christmas Eve and the heating was up and running by 8pm that same evening.

At all levels, the Lothian Gas team are friendly and professional, they will persevere to get to the bottom of any problem, and will happily offer guidance and support wherever they can.

We have no hesitation in recommending Lothian Gas - trusty and reliable, just what's needed.

review stars review stars review stars review stars review stars   23rd March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Problem failure of Weissman boiler resulting in no heating or hot water. Additional problems caused in other appliances and one long standing undiscovered leak.
Brian detected initial source within a very short time, and made a temporary repair which fixed the mysterious leak. Pressure is holding well and will allay the worry this has caused overvthe years.

He has organised a new valve unit to be installed next Service.

A cheerful, energetic friendly engineer who shared his findings with this satisfied customer. Has contibuted much to cheer my necessary
'Self isolation ' in the current emergency. Thank you Brian.

Alex MacMillan
review stars review stars review stars   11th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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used this company for gas boiler service initial visit man made boiler worse and started to leak water when switched off , worried all weekend as closed , man came back on the Monday rather grumpy and fixed seal , price was good but would not use again.

review stars review stars review stars review stars review stars   16th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Lothian Gas were very responsive and came to my rescue when my usual gas central heating engineer was away for a week, and my very old central heating stopped in one of the coldest nights of the winter. I received a morning call from Lothian Gas to let me know an engineer would be with me before lunchtime.
Stephen arrived around 11.30 and had the programmer working within 10 minutes and the radiators working with 20 minutes.
Fantastic as it's been so cold over the last few days!!
Lothian Gas - very friendly and helpful, so I cannot recommend them enough!!
review stars review stars review stars review stars review stars   6th January 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Lothian Gas fitted my previous heating system when they first set up. I have been with them since for servicing and they have been fabulous, reliable and most importantly helpful.
I have just renewed my heating system changing to a combi boiler with new larger radiators. This also meant new pipe work. This was quite an upheaval for me lifting floors, removing tanks relocating the boiler however the stress was greatly reduced by the quality or information I was given and the support of all at Lothian Gas. They worked round suitable dates for me, the engineers, turned up on time, worked as a team and consulted me on aspects of the work to ensure everything was correct to meet my expectations. Despite the work being completed in the run up to Christmas (my choice) this has been a hugely positive experience. I am delighted with the results and am fully enjoying the benefits of constant hot water and a fab warm flat.
The price was excellent in comparison to others and I would seriously recommend this highly professional organisation.
review stars review stars review stars review stars review stars   15th July 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Gas boiler regular maintenance;
Replacement boiler - neatly and efficiently done. Very pleasant team; arrived on time and left no mess.

review stars review stars review stars review stars review stars   28th September 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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We use this trader on a regular basis for all our works and general maintenance work. I have no issues with the work that they carry out and are good at what they do. Very professional behavior while working on our site.

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