L & M Complete Fireplace Solutions Ltd

Lee came and serviced our log burner and replaced the seal, great value, good communication, lovely guy. Will be using him every year.

Richard of L& M Complete Fireplace Solutions swept my chimney today. He was prompt, courteous, efficient, careful and with good advice. When he finished, the area around my fireplace was left spotless. I wouldn’t hesitate to use this firm again. The cost of the work is fair.

Installed original log burner and carry out annual service. On this occasion Lee replaced chimney cowel which had been dislodged by seagulls and removed nesting material which had party blocked flue and impaired efficiency of fire.

Lee serviced two wood burning stoves for me. I found him to be prompt, professional and polite. All the work was carried out to a high standard and the premises left in a clean and tidy condition. I will be asking him to service the stoves on an annual basis.

We have used Lee to install one stove in our Edinburgh flat and then, when we moved to the Borders, Lee and his team have done full restoration and installation of four different fireplaces, three of which required installation of a new mantlepiece, and two of which required new hearths. He has also installed two chimney pots and services and repairs the stoves as needed.

Lee and his team are reliable, knowledgeable and responsible. Lee keeps us up to date throughout the whole project, and lets us know if there are any unexpected problems. We have been working with Lee for years and look forward to continuing to do so long into the future.

Great service from Lee and his team. Very happy with our new wood burning stove and fireplace. Would definitely recommend.

Very good service for the installation of my wood burner, and I have been happy for them to service it each year. Punctual and friendly work each time.

I use LM every year for the servicing of our wood burning stove. They are reliable, friendly and knowledgeable.

Very helpful, friendly and respectful of individual needs.
Arrived on time and kept me informed throughout .
Efficient, clean and no fuss .
Would certainly use and again and highly recommend.

Chimney used by wood burner swept and tested.
Wood burner inspected and certified as ok. Discussed potential to replace seal the following year if necessary.
Advice was much appreciated.

Thanks for being so helpful / responsive / efficient Lee

Very happy with the work of sweeping my chimney (log burner). The guys arrived on time and kept the room clean and tidy. Highly recommend.

Lee and his team installed a new wood burning stove for us. There was a big delay due to late delivery of our stove from the supplier but Lee accomodated this by moving things around and started the installation as soon as our stove arrived. Lee listened to what I asked for and explained everything to me as the job progressed, ensuring that I'd be happy with the overall look of the installation. The guys took care to keep the work space as clean and tidy as possible. Overall Lee and his team did a very professional job and we are delighted with the result.

LM Complete fireplace solutions
Lee , Ricky , and Murray installed a log burner for us , first class job from start to finish
Lee even came back a week later to install our oak mantle .
would definitely recommend these guys , great job thank you

Lee and his team are very reliable and completed the installation of our wood burning stove to a very high standard. Lee responded very quickly to all messages. All the installation team were very friendly, helpful and knowledgeable about their trade. Would completely recommend.

Lee , Ricky and Murray did an excellent job for us.They installed a new flue , plus all the required parts as well as a new Morso wood burner.From the time they arrived until the work was complete there was no way we could fault them. They arrived when they said they would and completed the work in the agreed time frame and also tidied up as they went along!!
This is not the first time we have used them for an install and we would have no hesitation in recommending them to anyone and have already spoken to friends and family so as to spread the word as to their competency and capabilities.
Very happy to use them again for any future work.

Lee, Ricky and Murray were absolutely fantastic. They removed our old fireplace and fitted a fantastic log burner with limestone surround.
Communication from Lee was good and they were all extremely professional and left the area clean at the end of a working day.
Highly recommend!!

I had L M Complete Fireplace Solutions in to sweep my chimneys and check for damage, as I recently moved into a Victorian property. They recommended lining my chimney and installation of chimney pots. They returned the following week and all work was carried out efficiently, cleanly, and with a smile. Kept me abreast of progress via quick and friendly emails. Will ask them to return next year to carry out maintenance. Recommended!

We found Lee here on Trusted Traders and gave him a call, he was really quick at coming out to see us and seemed to know his stuff so booked him to replace two fireplaces in a traditional house.

First up Lee advised us on the right fireplaces, was helpful in finding a local supplier for our stove and agreed a time to start.

I forgot how messy fireplaces can be, they dust sheeted everything, and lined the carpet with a protector which we hadn't expected.

The business is run by Lee, both his son Murray and Ricky worked on our home and were professional, courteous and very tidy, something that makes a big difference.

The fireplaces were removed, stove and surround installed over a few days, and Lee, the main point of contact responded quickly to messages.

We're a very fussy customer, OCD central to be honest, but Lee and his team were patient and customer focussed, which is not that common these days and allowed for our attention to detail which meant a lot to us.

The stove and gas fireplace fitted were tested and look great, it's dramatically changed the room and looks great.

One thing to mention, I went into a local stove company that we got the wood burner from, they said when we told them we had a good experience that they have never heard any negative feedback about Lee and his team, that stood out to me, and I'd have no problem recommending Lee and his team to do the job, especially as the price agreed was fair and reasonable.

I got this company to service my stove and they were superb. Communication was excellent and arrived exactly when they said they would.
Ricky and Murray were well aware of Covid measures and followed them to the letter.
The work they done was efficient and when they left you wouldn’t have known they’d been here.
They gave me good advice about my stove and how to maintain it.
I wasn’t sure how much this would cost but was pleasantly surprised when it was exactly the amount Lee quoted, which was very reasonable.
In summary very nice, professional guys who do a fantastic job at a good price

Excellent stove sweeping service from Lee & Richard. Quick, efficient, friendly and knowledgeable. Also very fairly priced. I was very impressed and would definitely use again. Thank-you to both.

I had my chimney be swept. The men involved arrived at the time agreed, were very professional, friendly and cleaned up afterwards so well. They took precautions as required by covid rules. I couldn't fault them in any way. I'd definitely recommend them and will use them again.

A quick call and Lee came out to look at the work to be done the next day. He gave me a couple of options to choose from and made everything easy by calling me to discuss The quote and organising everything. Quality of the work is excellent, his team are very professional and turn up when they say they will. Lee kept me updated throughout the installation and even showed me how to light a fire! Great job guys, thank you :)

We had a new stove and hearth fitted and a new chimney liner.
Lee was very helpful in helping us choose the appropriate stove for the room, was very approachable and he and his team were very polite and tidy. We are over the moon with the finished results and would highly recommend LM Complete Fireplace Solutions

Lee fitted a stove and replaced our hearth. We were happy at the time. Upon getting the chimney swept it has been found the stove liner was not attached at all ... we have tried to get Lee to rectify but he is not interested in fixing his shoddy work. We’ve now paid someone else who upon hearing the name said ‘say no more’.... avoid!!!!!

Reliable and keen to make sure you are 100% satisfied with the work. Happily recommend and reuse Lee and his team. Lovely end product.

Contacted lee and was very happy with the first impression,He got back to us with a price which was way lower than the other quotes we had so that was a good start.Him and 2 lads (forgot names) got straight to work knocking out wall and from start to finish were very professional .. delighted with finished work as house was always cold but now extremly warm and comfortable,finished work looks good and would deffo recommend this company to anyone looking to get a fire fitted..thanks guys...

Our wood-burning stove was found to be leaking smoke. On the day we called him Lee came to assess the situation. He called the following day to seal the leaking joint. He also replaced a fire brick in the stove which we had not noticed had been cracked. Lee and his team are true professionals. We are very grateful for the care and attention they gave my wife and I.

Asked for chimney to be swept & cowl installed. Also needed the fireplace re-bricked. Came at the most suitable time for me and the family. Friendly workmen. Clean & tidy. An all-round good job.

Lee went above and beyond our expectations.
The job was carried out professionally, both on time and budget, with no hidden extras.
When a repair needed to be made, due to a defective hearth, he came and carried this out at no extra cost.
We will definitely use him again.

Chimney flue, gas fire and fireplace fitted by Lee and his team.

Advice and explanations were provided all the way through from start to finish.

It was clear that it was important to Lee that the work carried out is completed to a high standard, with great attention to detail and to the customers satisfaction.

Very clean and tidy, it was a pleasure having these guys fit my fireplace and I would recommend to anyone considering a new fireplace fire and chimney work.

An excellent service provided could not fault them in anyway.

Clean efficient workers, from opening up the fire place, lining the chimney and fitting the stove burner, the end result is fantastic.

So pleased with the work carried out I would have no hesitation in recommending him to others and intend to use him again.

Thank you so much.

Well where do l start.....Lee and Ricky what a team know their job inside out....all work carried out in my property was done with great professionalism with an eye for detail and forward thinking all the time to make sure components for the next stage were spot on... clean tidy workers with great respect for your property known how dirty and dusty a job it is to be done and come prepared with dust sheets etc....would l recommend them ?........well l already have and l would recommend to anyone asking me in the future without fail.....
Great job guys can’t thank you both enough.

Lee and Ricky were extremely friendly, helpful and informative, talking us through each stage of installing a multi-fuel stove.
They were tidy and efficient onsite, overall very happy with the workmanship and would recommend.

Lee Mitchell came to rectify a chimney flue that had collapsed inside the chimney stack. He was unable to quote exactly what the job would cost, as he could only do so once he had scaffolding erected for access. Nevertheless, he told me which parts of the job could be estimated, and which could be open-ended. He kept me posted throughout the work. I was prepared for it to cost £ 4,000; in the end it was just over £ 3,200. An apparently good job, nice chap to work with.

Lee was excellent, always arrived when he said he would. Communication was perfect and he's done a fantastic job with my new fire.

After getting quotes and meeting with three stove installers we were happy to go with Lee. The guys did a great job, exactly what I wanted which some others didn’t want to do. I would have no problem recommending this company and importantly using them again.

After speaking with Lee several times about a potential job, I was expecting to have heard back from him, but three weeks have passed and, unfortunately, I haven't heard a thing.

I've just phoned him and he said he tried to visit me but had nowhere to park. I understand this, but he never tried to communicate that, firstly, he was going to try and visit me and, secondly, that on this occasion he couldn’t complete the visit.

Please be wary if choosing to use Lee—his communication might be somewhat sparse.

The service we received from Lee was excellent. He is friendly, efficient, communicative at every stage (this was a huge plus point!)

His knowledge of the trade is fantastic and guided us through the whole process and his follow up once the job was complete was fantastic.

I am so happy with the finished job and would use/recommend Lee in the future.

Lee installed a beautiful Victorian style gas fire, stone mantel, and granite hearth exactly as I saw in the catalogue. He was polite, tidy and reasonably priced. I would highly recommend him.

I found Lee to be highly knowledgeable & competent tradesman.

He undertook a complex and challenging install of a wood burning stove with professionalism and perseverance.

I was very pleased with his flexibility and the standard of his work.

Lee came to do a pre-site visit and discussed the options available and the 'unknowns' associated with our particular job, giving us flexibility when it started. Excellent communication before the job started which was completed as a agreed, and to a very high standard.

Lee Mitchell came recommended by the store from which i had bought my wood burning stove. He was very helpful in advising on fitting of stove, type of flue liner, mantel, hearth material etc.

Work itself was first class and carried out professionally. I had to change installation date but Lee was able to accommodate.

Very impressed

I had 3 quotes for the installation of a wood burning stove.

I went to Lee as he was competitively priced and he provided lime mortar for the fireplace.

He was pleasant, punctual & did a great job.

His plasterer did excellent work also.

Lee was totally reliable and trustworthy.

He did an excellent job opening up pur fireplace, lining the chimney and fitting a stove.

We would have no hesitation recommending him to others and intend to use him again ourselves.

Also he provided excellent after care service.

We were delighted with the work carried out by Lee in renovating/restoring a number of fireplaces in our home.

He is professional, reliable & personable and we found his workmanship to be of a high standard.

We wouldn't hesitate to recommend him