In association with East Renfrewshire Council
East Renfrewshire
Trusted Trader

Gordon Cooley Coachbuilders

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 4.9 out of 5 based on 42 reviews and feedback.
Trusted Trader member since 2019.

Gordon Cooley Coachbuilders
10 - 12 Evanton Place, Thornliebank Industrial Estate
Glasgow
G46 8JE
0141 638 8094
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Trader Categories and Services

Car Body Repairs, SMART Repair

Business Information

At Gordon Cooley Coachbuilders we have been steadily building business since 1978 and today we offer an exceptional service to both light commercial and private vehicles in and around the Glasgow area.

Since 1978 we have become one of the preferred repairers of many of the UK's top Insurance Companies.In 2008 we achieved the BSI kitemark,this is a highly recognised standard within the accident repair industry.In order to achieve this standard our technicians & estimators had to be trained & then tested to the rigorous standards set out by ATA and BSI.

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Reviews and Feedback

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4.9 out of 5 based on 42 reviews.
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review stars review stars review stars review stars review stars   30th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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The staff at Gordon Cooley, receptionist, estimator and driver, were in every way helpful and obliging. The quality of the work done was first class and the car was returned immaculate. Call me a delighted customer.
review stars review stars review stars review stars review stars   17th July 2024
Value of Products/Services or Work Performed: £1001 - £5000
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The two ladies in the office on my initial first contact were very professional and friendly. They addressed my first contact efficiently while informing me of timescales and cost while being so nice but very knowledgeable about my predicament. Work carried out by bodyshop was first class and could not have been happier with level of workmanship and information on timescale.
Work completed in timeframe given and price for work also on point. The staff on front desk made the process so good, I would only thing of this company again if needed, for myself or anyone I meet who may need work done the same as myself. Very professional while being friendly. 5* service.
review stars review stars review stars review stars review stars   10th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Excellent quality of work, completed on time. Courteous and friendly reception staff. Happy with the service.

review stars review stars review stars review stars review stars   10th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Very good service throughout.
review stars review stars review stars review stars review stars   8th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Repair to large dent in rear right wing of Audi A3 car.

This company were a pleasure to deal with. Friendly, courteous and highly professional staff allied to superb service and outstanding quality of repair work ensured that this customer was 100% satisfied.

I would not hesitate to use them again and/or to recommend them to friends and family.
review stars review stars review stars review stars review stars   5th July 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Gordon Cooley Coachbuilders fixed a bump at the back of my car including replacing the lights. They were brilliant from start to finish. The quote was thorough and they explained clearly what it included and how long it would take. They treated me with respect and I never felt that it was anything other than an excellent customer focused business. The work was completed quickly and as described. Overall I am delighted that I have found them and would definitely recommend them.
review stars review stars review stars review stars review stars   3rd July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Great to see a local business providing such good service. A pleasure to deal with from start to finish, and a great job on the repairs. Well done to the team at Gordon Cooley!
review stars review stars review stars review stars review stars   2nd July 2024
Value of Products/Services or Work Performed: £1001 - £5000
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I arrived at Gordon Cooley and was greeted by Fiona at reception, she is great and a real asset to the business. An immediate quote was done by Chris and confirmed to me within the hour in writing. I persuaded the insurer to use Gordon Cooley, instead of the one that they wanted to use. My car was duly collected and returned to me in under 2 days.
Great service I would recommend Gordon Cooley to anyone.
review stars review stars review stars review stars review stars   27th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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Craig was outstandingly helpful with advice and work carried out. Office staff were easy to communicate with and supportive.
review stars review stars review stars review stars review stars   27th June 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Positive throughout

review stars review stars review stars review stars review stars   19th June 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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Excellent service.

review stars review stars review stars review stars review stars   5th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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Very friendly, knowledgeable and helpful.
Price very competitive and car taken and returned bang on time.

review stars review stars review stars review stars review stars   4th June 2024
Value of Products/Services or Work Performed: £1001 - £5000
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You get a first class job
review stars review stars review stars review stars review stars   1st May 2024
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service and value for money.

review stars review stars review stars review stars review stars   3rd April 2024
Value of Products/Services or Work Performed: £1 - £1000
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5*

review stars review stars review stars review stars review stars   27th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Very helpful from start to finish. The price for labour was fair and the staff at reception couldn't have done more to ensure that the car was repaired to the timescales I required.

review stars review stars review stars review stars review stars   4th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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I had a small dent in the driver's door. My first contact with the company was with Fiona on reception who was very friendly and professional. Thereafter, an estimate was provided and the car was booked in for the work within a fortnight. The work was done within the timescales quoted and the result was so good that you wouldn't know that there had been any damage.
I wouldn't hesitate to use Gordon Cooley Coachbuilders again or to recommend them to others. Thank you for a great job.
review stars review stars review stars review stars review stars   15th February 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Efficient service provided.
Reception staff very friendly and helpful.
Provided a prompt quote.
Work carried out in time given.
Would recommend.

review stars review stars review stars review stars review stars   9th February 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Repairs to car carried out speedily and to high standard. Probably best motor repairers in area.

review stars review stars review stars review stars review stars   6th February 2024
Value of Products/Services or Work Performed: £1001 - £5000
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We received a very efficient service. Staff were extremely friendly and the quality of the repair to our van was outstanding. I would highly recommend this company.
review stars review stars review stars review stars review stars   1st February 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Staff very helpful. Job done quickly and efficiently

review stars review stars review stars review stars review stars   31st January 2024
Value of Products/Services or Work Performed: £1 - £1000
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I had damage to the front of my car, a new grill was required, contacted Gordon Cooley and was able to take the car down that day for a quote. The work was carried out within 5 days
review stars review stars review stars review stars review stars   23rd October 2023
Value of Products/Services or Work Performed: £1 - £1000
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Friendly, efficient service. I needed a small scrape covered on my rear bumper. I felt the estimator was honest, didn't overcharge what was needed and within a week my car was looking pristine again. I was delighted and wouldn't hesitate to recommend. The receptionist was especially helpful and friendly. A positive experience all round.

review stars review stars review stars review stars review stars   27th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service from start to finish. Reception was welcoming, kept in good communication all the way through. Definitely recommend this company.
review stars review stars review stars review stars review stars   15th February 2023
Value of Products/Services or Work Performed: £1001 - £5000
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I was recommended to go to Gordon Cooley by B & S Motors for body repairs. I first dealt with Carrie who was extremely helpful and I also spoke with Carol during the time of the repairs, again she had a lovely manner. From getting the estimate for the insurance company to the go-ahead they dealt with everything professionally. The standard of the work carried out is first class and I highly recommend them.
review stars review stars review stars review stars review stars   2nd December 2021
Value of Products/Services or Work Performed: £1 - £1000
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5*

review stars review stars review stars review stars review stars   22nd October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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A very quick turnaround and great service door to door.
review stars review stars review stars review stars review stars   7th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Every member of staff I dealt with was polite, helpful and courteous. It was a pleasure dealing with them.

review stars review stars review stars review stars review stars   5th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Their customer service ladies are the "TOPS". Both Gemma and Carol ensured the smooth path for my repair to be seamless.

review stars review stars review stars review stars review stars   1st October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Gemma was very helpful and kept us informed at all times. Work was well done.
review stars review stars review stars review stars review stars   4th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Rear near side body above wheel and rear bumper - major dents and scrapes due to accident. Arrangements made by telephone call and everything followed up with an e-mail. All work completed in timescales agrees. Courtesy car made available which was used - a four door car provided when normally I would get a small 2 door car.
Constant communication with Gemma and the service provided was first class. I would use Gordon Cooley Coachbuilders for this type of work again and recommend them to family and friends
review stars review stars review stars review stars review stars   29th July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Repairs to scrapes on bodywork

Experience was positive, Job delivered within timescales and regular updates provided

review stars review stars review stars review stars review stars   30th April 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Friendly, helpful and accommodating staff who go the extra mile. Efficient and quality workmanship. Excellent customer service. First class, highly recommend.
review stars review stars review stars review stars review stars   28th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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A great service. The turnaround was a lot quicker than previously estimated. The two ladies in the reception were great, friendly and helpful. 5 star service.
review stars review stars review stars review stars review stars   1st April 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent experience with trader, very professional, work carried out to highest standard. Ladies at reception, Denise and Carol, couldn't have been nicer or more helpful.
review stars review stars review stars review stars review stars   24th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Quick and excellent service.

review stars review stars review stars review stars review stars   24th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent.
review stars review stars review stars review stars review stars   13th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Very happy with the work carried out by Gordon Cooley Coachbuilders following an accident when someone drove into the back of my car. The service from the staff was above and beyond the usual insurance repair companies. They even gave my car a clean inside and out. I will definitely get any future work carried out with them. Also need to mention how pleasant and helpful the ladies in the office are, makes a difference dealing with cheerful people.
review stars review stars review stars review stars review stars   23rd August 2019
Value of Products/Services or Work Performed: £1001 - £5000
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The work done was paid for by another firm's insurer, so I am unsure of how much it cost. However, when the car was returned to me,(a 5year old VW Up) it was as new. The office staff were friendly and the work was completed on time. the car was taken away and delivered to my house and valeted into the bargain. All over, a fantastic job.
review stars review stars review stars review stars review stars   9th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Great customer service very quick to sort repair and made a really good job of it. Shout out to the girls in the office who were very friendly and even made me a nice coffee and biscuits while I waited ????
review stars review stars review stars review stars review stars   2nd August 2019
Value of Products/Services or Work Performed: £1 - £1000
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My car was damaged by a 3rd party damaging the wing of my car.

Gordon Cooley clearly explained the work to be carried out. The quote was reasonable and the timescales were as agreed. The staff were very professional and helpful.

The car was returned to me in showroom condition.

I would summarise my experience with Gordon Cooley as excellent (10/10)
review stars review stars review stars review stars review stars   22nd July 2019
Value of Products/Services or Work Performed: £1,252.00
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Front bumper, parking light and sensors replaced.
From the first phone call to the return of my car staff were fabulous, friendly and professional. I wouldn't hesitate to recommend.