In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Compass Roofing Ltd

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 4.9 out of 5 based on 53 reviews and feedback
Trusted Trader since 2015

Compass Roofing Ltd
49a/2 West Bowling Green Street
Edinburgh
EH6 5NX
0131 555 3636
  

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Business Information

Compass Roofing Ltd was established by Scott J Miller, Managing Director, in 1989. Based in central Edinburgh, Compass Roofing Ltd are well equipped to service Edinburgh and throughout the central belt. The company has an excellent reputation in both private and commercial sectors, from the smallest roof repair to roofing contracts valuing £250K.

Our roof work is carried out by our team of qualified tradesmen and CITB trained apprentices. All our Operatives hold current CSCS cards relating to their trade.

Scott J Miller Managing Director is responsible for estimating, purchasing, and health and safety, whilst Kenneth F Hunter Contracts Manager and Gary Moir Estimator takes care of insuring all contracts are carried out to our usual high standard. The company recently became qualified installers of Alwitra Single Ply Roofing Membrane. This material comes with a 20 year latent defect guarantee, that gives clients piece of mind. Compass Roofing Ltd pride themselves on their honesty and professionalism and ensure that their clients are provided with information about the work they are paying for. The firm believe that they are now in a very strong position to increase their client base, whilst still being able to provide the excellent service they are renowned for.

All our work can be insured, guaranteed and fully protected by the National Federation of Roofing Contractors Limited.

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Reviews and Feedback

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4.9 out of 5 based on 53 reviews.
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review stars review stars review stars review stars review stars   19th April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Compass were excellent - I was really impressed with them. They were professional and did a great job fixing our flat roof. We will definitely use them again in future.
review stars review stars review stars review stars review stars   14th April 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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We had to have the entire roof and skylight replaced, and compass were very good through the entire process. We were able to get a much better skylight, double glazed, and the roof is water tight, and all happening around the pandemic and lockdowns.

The customer service really shines, though. We had our work go on over two lockdowns and Scott knew who we were and what was going on each time we called. And as delays meant our roof had two patches they were very rapid in responding to emergency and cost came under the original quote as they couldn’t do the replacement as expected. I am sure they were as frustrated as we were with CoVid, but they handled everything very professionally.

Quality of the work is good and we are very happy with the new roof!

Review Image 1 for Compass Roofing Ltd by Lauren B Review Image 2 for Compass Roofing Ltd by Lauren B 
review stars review stars review stars review stars review stars   14th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Contacted Compass Roofing for an emergency roof repair after waking up to a leaking bedroom ceiling and we would highly recommend for roof repairs!

Phone answered immediately, and Scott chatted through our issues, and ensured roof was accessible before dispatching the roofers (to ensure they could access to fix the issue). Great communication, and advised the roofers would be with us by 10.30am - and indeed they were.

Issue quickly identified and fixed - the roofers took time to explain the issue, provide photos of the damage and replaced the 3 damaged slates.

They also suggested we could benefit from a further 1/2 day maintenance visit to assess the entire roof and identify any further damaged tiles, repair a leek in the rowan etc (we will certainly take their advice).

We were so impressed with professionalism, and how quickly they arrived to provide emergency repair, particularly during the tier 4 Scottish lockdown when several builders/roofing companies have had to temporarily close. Trusted traders indeed, a fare price for an emergency callout and highly recommend. Thanks again to Scott, Kelly and the roofers.
review stars review stars review stars review stars review stars   3rd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Small section of roof repaired. Very prompt and efficient service.

review stars review stars review stars review stars review stars   3rd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had a damaged roof ridge tile replaced along with the mortar around the other ridge tiles. Friendly, informative and efficient.

review stars review stars review stars review stars review stars   28th August 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Our roof was badly damaged by excessive winds in a storm back in May leaving us with an emergency situation. We called Compass Roofing who responded immediately by sending roofers out to make a temporary repair and made our roof watertight. They subsequently fully repaired the roof and have done an excellent job. They've been completely professional throughout each stage of the work and really good to deal with, always friendly,efficient and reliable. I've been extremely impressed by their service and would have no hesitation in highly recommending them.
review stars review stars review stars review stars review stars   20th August 2020
Value of Products/Services or Work Performed: £25,000+
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I highly recommend Compass Roofing . From the first telephone call to the last slate on my new roof Compass roofing delivered a top rate - 5 star service .

The project team were extremely professional and gave outstanding customer service. The team guided by Lewis were highly skilled and very polite. They took great pride in doing a good job and kept me fully informed with regular updates and pictures during the installation.

The last time the roof looked so good was when the house was built 100+ years ago. What an amazing transformation.

Review Image 1 for Compass Roofing Ltd by M Plant 
review stars review stars review stars review stars review stars   17th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Four different jobs, two roof repairs and two stopping leaks through a wall. One involved a lot of rebuilding and coordination with another company, which worked very effectively and efficiently. We have kept using Compass because problems with our old house are assessed and solved, the work is done extremely well and quickly, with minimal disruption and everyone who comes to the house works hard and is no bother to have around.
review stars review stars review stars review stars review stars   17th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Roof repair was required.

The job appraiser was very knowledgeable as expected but also took the time to educate me in elements of roof structure and repair.

He thought of alternative working procedures to bring the cost of the job down whilst still achieving a repair identical to other roofers’ proposals.

Looking at the central management of the company, the customer service provided was excellent, particularly during pandemic restrictions. I was kept well informed and a niche repair time requirement was accommodated.

I’m very happy with Compass’ service.

review stars review stars review stars review stars review stars   15th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had a leaking roof due to storm damage. Compass Roofing responded to my call quickly and got roofers out to do a temporary fix very quickly, even though it was a Saturday afternoon and getting dark. Very happy with the service.

review stars review stars review stars review stars review stars   9th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Called out for emergency repair work (Sunday evening) on a roof access hatch during high winds. Callout charge wasn't cheap but they arrived quickly and did the best patch that could be done in the situation.

Overall very happy with the service provided.

review stars review stars review stars review stars review stars   16th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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The steep roof of our pre-1830 shared tenement building was leaking and needed a number of repairs, including to cracked lead. Compass Roofing arrived quickly to give an estimate, had a professional and reassuring attitude, talked through the cost, scope and durability of different repair options, was flexible with timing (I work unsocial hours) and reliable and responsible with access. They provided good documentation and photographs. Would recommend.
review stars review stars review stars review stars review stars   23rd May 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Compass roofing carried out a repair of my cast iron gutters and painting of all the gutters and drainpipes. I was very impressed with the job that was carried out, the quality of the work and the pleasant manner and proffessional attitude of all the staff. It was not an easy job at all as almost everything was done on a high ladder. I would have no hesitation in using Compass again.
review stars review stars review stars review stars review stars   8th May 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Compass have just finished a major roof repair on my old stone cottage and I am absolutely delighted with the result. Having never had to have any major works done before on my home I was extremely nervous about finding a reputable company. I had absolutely nothing to worry about with Compass, Scott and Gary have managed the whole process with complete professionalism and made sure I was kept fully up to date with progress. Being an old property there were inevitably some hidden surprises but everything was discussed with me in full detail and I can’t thank them enough for ensuring the repair was sympathetic to the old buildings needs. The men on site were wonderful, so respectful and courteous to me and my neighbours and they made sure that the site was left tidy at the end of every day. I would have absolutely no hesitation in recommending this firm, thank you to Scott, Gary and the rest of the team!
review stars review stars review stars review stars review stars   2nd May 2019
Value of Products/Services or Work Performed: £22,000
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We just had half our roof replaced, we started with just changing the gutter and ended up changing nearly the whole roof. Our house is a 150 year old Georgian building and once you start you always see something more needing fixing. As the work progresses you see more and more needing done???? got to be done otherwise it would obviously cost us more in the future. We are so lucky to find a dedicated and honest company that really care about their job and their clients. Once started they were halfway way putting on the new roof and the team and Gary, the supervisor, noticed that the slate they were putting on was below standard. The team completely changed the slate standard because it will cause a problem later and not up to the acceptable standard required. Not the roofers fault they were supplied the wrong material, they didn’t know this either, see where I’m going in here, they could just left it because we wouldn’t know if it was the wrong material. This company and the whole team works really hard to give you the best service you could ask for. They work as a team and that’s very important for the best results. The roofers are very dedicated and communicative but without the supervision of Gary, always checking and always present to make sure that everything is ip to standard. Scott (the boss) take note, it’s hard to find good workers, look after them all and they will look after you. If there is ten out of ten I will give this company ten, oh and they are so tidy. Completely cleaned up after the job and the completed roof is an excellent job. ????
review stars review stars review stars review stars review stars   11th April 2019
Value of Products/Services or Work Performed: £30,018
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The roof and rainwater goods at our tenement block on Marchmont Road were in a poor state of repair culminating in some serious leaks in a number of the flats. The residents held a meeting and agreed to get quotes for work to bring the roof up to a good state of repair. In all, four Edinburgh roofing companies provided quotes based on a common specification. Compass Roofing provided the most competitive quote and were selected by us to carry out the work. All leadwork on the roof was removed and replaced with new lead and all missing tiles replaced. The rainwater goods were brought up to a good working order, replaced where necessary and repainted with three coats of paint. The Compass staff were polite and courteous and I found their foreman Gary Moir responsive, helpful and good to work with. I would recommend Compass to anyone looking for a roofer in Edinburgh.
review stars review stars review stars review stars review stars   14th February 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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We had a new insulated membrane roof installed together with some pointing work, guttering and a new cupola and skylight.

The work began quickly after agreeing the contract and Scott's team were polite, friendly and very happy to answer our questions as the work progressed and flexible about incorporating additional works we requested.

At one stage we were considering getting solar PV installed at the same time as the new roofing and Compass were very happy to work closely with the solar installers, though for planning reasons we didn't go ahead with that in the end.

The pricing turned out to be identical to a homer quote we got but Compass offered a guarantee and were able to do the other work like pointing and the cupola so we went with them. They took great care to protect our glass conservatory by covering it over with boards and cleaned up after themselves.

On the basis of our experience, I've no hesitation in recommending Compass if you want a single ply membrane flat roof done.

review stars review stars review stars review stars review stars   1st February 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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We had to replace our roof and Compass provided excellent service. Very professional and responsive. Would definitely recommend them.
review stars review stars review stars review stars review stars   25th January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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We were extremely happy with the work completed by Compass Roofing Ltd. Job completed on time and builders hard working. Well organised and kept us up to date with progress. Job well done.
review stars review stars review stars review stars review stars   12th August 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Excellent work and service from Scott and his team:
- new insulation and single ply membrane on top flat roof
- new slating, lead work, rones and in-roof solar pv panels on rear sloping roof
- old cupolas replaced with beautiful new sky lanterns in top roof
- new glazed attic exit hatch to roof
- two replacement chimney pots
High quality professional work using top quality materials, and Scott provided a lot of help in selecting the sky lanterns and the optimum installation for them.
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