Cook Plumbing and Heating Ltd
Cook Plumbing and Heating Ltd
Dead Wynd, Causeway
Kennoway
KY8 5JX
Dead Wynd, Causeway
Kennoway
KY8 5JX
01333 350263
01592 735263
Trader Categories and Services
Bathroom Design, Gas Engineers, Plumbers, Power Flushing, Bathroom Refurbishment, Wet Rooms, Gas Appliance Installation & Maintenance, Boiler Installation, Boiler Repairs, Boiler ServicingTrade Associations
Business Information
Customer service is at the forefront of all the Plumbing and Heating services we provide. We achieve this high level of service by relying on our vast knowledge and experience with each of our engineers having an average of over 20 years with the company.
Whilst using all of the most up to date methods, techniques and materials we also believe in more traditional values such as doing a job correctly, on time and within budget.
Whilst using all of the most up to date methods, techniques and materials we also believe in more traditional values such as doing a job correctly, on time and within budget.
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Reviews and Feedback
5.0 out of 5 based on
34 reviews.
Order by:
12th July 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
I was very impressed by the skill, professionalism and sheer hard work exhibited by the team of installers.
Margaret Whitehead
29th November 2022
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
A good team who completed work on schedule. Friendly, tidy workers who kept disruption to a minimum. Very knowledgeable and professional. Had used them before so was relaxed in awarding them the contract to replace our 25 year old boiler. Nothing was too much trouble.
John Christie
10th November 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Large radiator not heating up completely even after bleeding radiator.Contacted Cook plumbing & heating Kennoway so glad I did left a message & about 2 hrs later contacted by a nice woman appointment made for heating engineer to come 2days later Danny arrived on time fixed the problem very quickly checked all the thermostats were set correctly & after a year of waiting for the previous person to fix it we are now nice & cosy for winter thanks to Danny who was a lovely helpful person & the helpful lady who phoned me to arrange it.I wouldn’t hesitate to use them again or recommend them.
Margaret Williamson
3rd June 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
It is extremely rare to find a plumbing company that will: answer your call, give you an appointment, come when they say they will, provide professional, courteous service and, above all, sort the problem. Cook Plumbing and Heating Specialists tick all of these boxes and I can't recommend them highly enough!
Melene Oliphant
2nd December 2021
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Arrived promptly on time. Covered and protected furniture and carpets, cleaned and tidied up at the end of each day. Worked steadily all day with one short break. Could not fault their work. Very pleasant workmen.
Mr Duncan
1st December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Brilliant firm, nothing is too much trouble for them - I would not use any other firm.
Pete Lewis
10th May 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Leaking kitchen sink repair: Cooks provided an excellent service. An early booking and prompt arrival. Danny went out of his way to make a thorough job of the work and I cannot recommend this company too highly; professional, friendly and straightforward. I received a full and proper invoice in good time and a thoroughly reasonable price. They deserve to prosper.
Charles Pickles
12th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
An excellent job which was well executed. Obviously good tradesmen.
John Sharp
8th December 2020
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Good service received all the way. Survey and quote were done in February, then Covid. However, work started 9th November. We were replacing an old oil boiler. New pipes had to go under the floor and new piping on exterior wall. The work took two days to complete including a flush of the system. The work was done to a high standard and to the manufacturer's requirements. The staff were polite and hard working. I believe in supporting local businesses.
Mrs Norma Daly
27th November 2020
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
I use Cook Plumbing for both mine and my son's houses for all our plumbing and heating. Totally reliable and professional.
David Farley
26th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Cook Plumbing have looked after my heating system for many years. I recently moved house and had him install a new boiler and upgrade the system. As always an excellent job. A great plus is their aftercare service, which is prompt and efficient. I can thoroughly recommend them.
Michael McIntyre
23rd December 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Had some problems with the heating system, some parts needing replacing - which they did and also alerted me to other faults which other heating engineers had missed. Cook's were highly professional, reliable and helpful, will definitely be using their services again.
24th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We have used Cook Plumbing for many years and have had good service.
Michael Dennis
7th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
Excellent service - thoughtful installation and knowledgeable engineers. I have already provided two referrals to local households. A great local business.
Mr Jim Henderson
26th September 2019
Value of Products/Services or Work Performed: £4,480
Ratings
Review Comments
5*
Mr James Maxwell
23rd September 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Excellent customer service. Friendly, efficient and helpful tradesmen.
Mrs Rosemary Trainer
23rd September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
5*
23rd August 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Called to get a boiler repair done. Came within 2 hours and resolved problem straight away with no fuss or mess. Very polite and punctual service. Will use again.
Mr Gibb
8th August 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Excellent standard of work. Respectful, tidy, helpful and well mannered plumbers (and when contacting the office). Quiet, in a nice way, but friendly when in the house and very careful with everything - materials, furniture, etc. Phoned to check after completion to see if everything was ok. Very impressed, thank you.
Mrs Sara Muir
30th May 2019
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Installation of boiler and shower pump - in loft. Efficient, professional, courteous and mindful of the property. No time wasted, excellent workmanship.
Rev. Richard Evans