W. A. Ritchie Roofing & Building

Repairs to roof. Job took a week and was carried out when Bill said it would be done. Highly recommend Bill and his team for quality workmanship. His business is in demand which is largely down to positive feedback for his services

We needed help at very short notice and Bill was really accommodating - taking a visit to our site and taking time to understand our needs even though it wasn't a huge job. He took the job on, turned up when he said he would, got the job done well and with no fuss - can't ask for anything more.

5*

Thanks for a very professional job

Gutter cleaning- thorough job done at a very reasonable rate.

Responded quickly for an emergency repair. Work carried out to high standard. Great customer service and very reasonable cost.

Highly recommend.

We had some slates replaced and ridge tiles repaired/ replaced.
Mr Ritchie is a busy and much in demand builder, so we had to wait a while for his services, but on the day he and his assistant did a sterling job, explained things well, and tidied up after they had finished. We are happy with the repairs they did.

Great work from Bill and his team installing a kitchen roof lantern. Highly recommended.

Bill undertook repair works to our roof guttering, fitted a downpipe bracket and investigated a potentially blocked rainwater downpipe. A friendly service and happy to clarify what he was planning to undertake etc. We have used him many times before and would recommend.

Ritchie’s built a communal garden wall putting in place a concrete foundation.
I’ve seen his other work and from discussions about the job and other aspects of building he is clearly an expert builder. Worth waiting for !

Removed and cleared a collapsed garden wall and replaced with new fencing.
Great service, competitive quote and excellent standard of work completed within agreed timeframe.
Friendly and knowledgeable. Listened well to requirements providing helpful suggestions to ensure best outcome.

We used W A Ritchie & Sons when we first moved into our house in 2018 and found what we thought might have been damp. Bill came out very quickly and reassured us that the roof was fine and it looked to him to be an old leak that just hadn’t been redecorated. He didn’t charge us for coming out and I made sure to keep his details as the service he provided was fab. We recently noticed a small leak in our roof and contacted Bill again. It took a bit of time to arrange for him to come out to view the roof as he said he had had issues with his emails. He ended up texting me and we managed to arrange a date then. He viewed the roof and confirmed he would send a quote. I both text and emailed him over the weeks that followed to check when we should expect the quote but received no reply. Three weeks later I received the quote and responded to confirm I wanted to proceed with the work and asked when Bill was able to do the work and if he could confirm his bank details for the payment. I received no reply and instead received the exact same email with the quote a week later. I replied to again confirm I wanted to proceed, asked when the work could be done and explained that I had previously emailed. I again received no response to this however a roofer appeared with no notice at our door a few days later. Luckily my husband was in the house at the time however I then had to cancel my plans for the afternoon to make sure someone was home. The roofer never confirmed that he had finished the job or that he was leaving. I was skeptical about what happened as there had been no contact about it so tried emailing Bill again. Instead of replying to this, I got a generic email two weeks later with an invoice which said it was for the work carried out. I’m really disappointed at the complete lack of communication and this will probably prevent me from using or recommending this company. It’s such a shame as I had great service previously.

They took down a small chimney. They came and gave me a quote and within a short time carried out the work. They arrived promptly on the day and carried out the work in an efficient manner and cleared away afterwards. Thank you.

Work was required to refix conservatory roofing panels and prevent water leaks and a visit and quote was provided very quickly with the follow up to perform the work also in good time - very satisified.

Having had an issue with a previous roofer, Bill came out to quote our roofing issue during the Christmas holidays. He quickly diagnosed the issue and provided a quote that was reasonable and within our budget.
He communicated well with us & once agreed Billy completed a quality job & to a good standard.
We would definitely use again in the future.

Bill came out to do harling work on an external wall that was causing damp issues. A really fast and reliable service which I will use again in the future.

Replacing slates, reharling chimney, cleaning gutters.

Excellent

I had a concern about a building issue in my house (possible subsidence). Bill called round and took a look. He then advised me that no building work was necessary and advised me on the best course of action. I was very taken by his approach and level of knowledge. As no work had been needed he refused to accept payment for his call and advice. I would not hesitate to call on him again should any building issue arise in the future and will happily pass his details to any friends who might enquire about builders.

Bill Ritchie removed the chimney on our bungalow, which was causing some leakage, and did a great job. He’s an experienced tradesman, and we’ll definitely use him again!

Mr Ritchie gave me two very competitively priced estimates, with one for a repair and the other to rebuild a Juliette ornamental balcony. When the scaffolding was erected, he established that only a repair was required, so the lower estimate. He provided estimates quickly after coming around the day after I contacted him.
There was no mess and the flower bed wasn't damaged.
I am very pleased with the work undertaken.

Great work, very quick response and very reasonable.

Smileplus Dental Care Limited.

Guttering replaced and painted. Good job, neat and tidy - very pleased

Replacement of quite a few roof tiles, repair and repainting of attic window frame. The closest I can get to examine the work is by ladder at edge of roof, but all looks good from there and everything seems watertight.

Slate and cement skew repairs to a tenement roof, followed by replacement of a damaged top-floor ceiling with a new plasterboard and skim coat ceiling.

High quality workmanship. Carefully protected the kitchen fittings that were left in the room. No collateral damage to my flat. Cleared up well after an inevitably filthy job.

I'm really pleased with the result and would use WA Ritchie again. Highly recommended.

Good manners, carried out the work professionally and in time schedule. Good value for money. Definitely recommend.

I needed to have a skylight in my loft replaced with a velux window urgently to enable insulation to be installed. I chose W A Ritchie because of the reviews given to him as a trusted trader. Mr Ritchie and his workmate completed the job within a short time of my request making a superb job and left the loft the cleanest it had ever been. Another roofer working on a neighbour's property was very impressed at how the work was done. I would have no hesitation in using Mr Ritchie again or recommending him to others.

We had some roofing work done and Bill and his colleagues completed the work as stated for reasonable price. Would happily recommend and would use his services again.

As a business we have had various jobs carried out on our roof and hopper and down pipe. Bill is very reliable and communication is great. Always gives a detailed description of the he has found, what is required along with the cost. No job is too big or small. Very well recommended.

New front roof, work carried out efficiently and very satisfied with job on completion. Very pleasant firm to work with.

We needed work on our chimney. Harling had been dislodged though storm damage and gradual wear and tear. Bill Ritchie responded to our call quickly. In addition, as he had a gap between jobs, he got the work done quickly and efficiently within 2 weeks. The result was very neat, very difficult to see the difference between the new harling on the chimney and older harling on the wall below.

Roof repairs including fixing leaking valley, replacing broken ridge tiles and repairing pointing and harling.

All the work was carried out to a high standard with the minimum of fuss as per the original quotation.

Work carried out on leaking guttering. Delighted with work carried out and speed of getting work done. Would highly recommend. Many thanks

Fixed skylight and cleaned guttering.

Work to replace missing and broken slates on roof and to re-render small cement verge to flat roof area. Work completed to high standard with full explanation given of what was being carried out. Very happy with work and would use them again.

Kitchen ceiling taken down and reinstated. All relevant areas covered and sealed off to restrict dust. Excellent professional and efficient service. First class communication from start to finish. John and Eric worked flat out and the way they cleaned up afterwards was outstanding. So glad I contracted Bill to carry out the work as WA Ritchie are a credit to the building industry and to Trusted Trader.

Repair to garden walls, repair to render on walls. Very satisfactory, would definitely use again.

My garden wall was in need of attention as it had a distinct wobble. I am glad to say that now that Bill has finished, it feels very stable and secure.
I have every confidence in the work he has done, but I did have difficulty in making contact to find out a likely starting date.

Chimney re-harled, old skylight replaced and loose ridge tiles fixed.
High quality professional job - very impressed and would highly recommend.

Full re-slate of house roof. All cast iron guttering renewed and painted. Two chimneys re-harled.

We were impressed with quality of work done by Bill and his team. It was a big job which was well managed and executed. Good attention to detail and tidy working practices. A reasonably priced quotation for the work easily beat another three.

We would have no hesitation in recommending Bill and would certainly use him again, should the need arise.

This is the third time I have used Bill for various roofing work and have always found his work to be of a high standard. No fuss just gets the job done!

Work undertaken to replace the harling on the front of the garage along with repairs to the roof. Further pointing to the house ridge tiles along with a downpipe bracket and brick pier repairs were also undertaken. I have used Bill's services for a number of years now and he is always very busy which is a good sign of a reliable and honest roofing/building professional.

Slates checked and gutters cleaned

Repair to flashing round a dormer window causing an leak into our lounge

Re - harling of chimney. Very professional and friendly service.

Old attic window was removed, space filled in and tiled over. Bill and his colleague arrived when he said they would and the job completed efficiently, with all debris removed from site. Value for money, and I would certainly recommend W.A. Ritchie Roofing.

On this occasion Bill fitted zinc ridges to the hips and main roof ridge and repaired broken slates. He is always friendly, professional and reliable. we have used his services on a number of occasions and are always pleased with the quality of his work and feel confident that he is giving good advice, service and value for money. It is hard to find honest and reliable roofers which is why Bill is always so busy. We plan to use his services again in the near future to replace and insulate an area of flat roof.

My neighbours were having work done on their roof and I stopped to ask if there was any time for a couple of slates to be replaced on my roof whilst they were in the street. They were happy to help and fixed my roof in no time. Very reasonably priced too.

Excellent work undertaken on the roof

Work done July/August 2020. Bill Ritchie renewed my whole roof including facias, soffits and guttering. Very happy with the work progress and the quality of the finished work. Price very competitive. Reliable time keeping. Neat and tidy work. Good communication and easy to deal with. Very professional.

Bill Ritchie has repaired my roof on several occasions. He offers a reliable and realistically priced service. He is extremely professional and takes time to explain exactly what is wrong and how he will fix it.
Good roofers are hard to come by. I would definitely seek Bill’s services again.

Ritchie roofing have completed 2 or 3 jobs for our building from the latest a minir roof leak to a significant re rendering of the whole gable end of the building . The service has always been good value , quality and dependable , what more do you want ?

Bill lead wrapped the base for our large lounge / patio window and sealed the surrounding area with lead and waterproofing. The work was carried out promptly and professionally, and I have complete confidence in the end result. Would definitely recommend this company.

We had our flat roof replaced and are very happy with the service and advice we received especially about our cupola which saved us money.
Very tidy job

Bill was very friendly and did a great job. He completed the job quickly and did a very professional job.
I would highly recommend this company and I would have no hesitation in contacting Bill and his business again.

Roof made safe, roofline installed, guttering replaced/painted. Whole roof checked.

Very happy with the work. Reliable, professional and friendly service

The contractor carried out a roof inspection and carried out the required work quickly and for a very reasonable price.I also had an emergency call out and he was with us within 4 hours and completed the repair again at a very reasonable price.

We had a problem with a leak beside a dormer window. MR. Ritchie came within 3 hours, fixed the problem promptly and the cost was very fair. My impression was of a good, honest tradesman.

Garage roof stripped off and new roof fitted. Immaculate job and all site cleared after work completed. First class job & would highly recommend to anyone looking for roofing work.

Front roof pitchwork

Bill and his team are very professional and easy to deal with. Rapid response to any queries and provided several quotes for various options. As our work (roof leak) required prompt attention, we were delighted that Bill's team could handle it within a reasonable time frame. Quality of the work undertaken by Bill & team was excellent, and we will definitely be going back to him should we have any other roofing issues.

I had a small roof repair carried out. Very reliable, quick and efficient and a reasonable price and took all rubbish off site.

Felt on dormer replaced along with some boards and insulation. Before and after pictures seen.

Repair of flat roof and slates above bay window

A very responsible company due to several delays with the weather (rain & frost). Roof verge & ridge tiles needed re-pointing. Clean, efficient & good work done. Will definitely use again & recommend. Also organised work to be done on two of my neighbours ridge tiles, both parties very happy with the work & price considering another company quoted four times as much for the same work.

Renew deck on balcony. Job done to excellent standard. Arrived on day in good time.

Replacement Velux roof windows.

Very impressed with the initial response to our enquiry, site visit, quotation and work carried out.

Bill was very courteous and gave us informative advice.

Work carried out within timescales and costs estimated.

Very satisfied with the quality of the workmanship.

Hope to use Bill's services again in the future.

Definite recommendation.

We had roofline work done. Facias, soffits, guttering and dry verge caps. Really delighted with the quality of the work. Finished job looks great and the men were polite, professional and tidy. We would definitely use again. Thank you.

Would highly recommend Bill for the work that he has done for me. Responded very quickly when my extension flat roof was leaking. Prompt quote and when we went ahead with the work he managed to get the work done before Xmas which was very much appreciated.
All in all good communication and time and quality of work

Thanks Bill.

Excellent price and advised on further work which we’ll need to get done in the coming months.

Contacted Bill to look at our roof as it was leaking after bad weather. He came out to look at the job quickly and advised broken tiles needed replaced, both Watergates cleared and any cracks repaired, gutters needed cleared and missing pointing on the ridge needed replaced. He was one of the cheaper quotes and seemed friendly and knowledgeable so went with him.

He was busy so told us there may be a wait until he got around to the job which was fine. He then came around and replaced broken roof tiles and we received the invoice. I went to look at the work and noticed none of the missing ridge pointing had been replaced and still seemed to me to be debris in the watergates so phoned and left a voicemail and also emailed asking for a call to discuss the work, never received any communication, but he did come around just over a week later to do the ridge, but still never any contact from him.

Good value for money, but customer service could be improved.

This is the second job that W.A. Ritchie have undertaken for me and again it's been a great quality job at good price, performed very professionally.

Great job very tidy no problems would highly recommend

We recently had some roofing work carried out by Bill at W A Ritchie and were extremely impressed by the service provided. He is a very pleasant and professional individual, he was responsive whether contacted via phone or email and completed the work to a high standard within the timeframe and cost agreed.

Very pleased to have found a professional and reliable roofing contractor and we will be using W A Ritchie for all further work without hesitation.

Skilled and experienced. Customer focused. Reliable. Good aftercare. Would certainly recommend his roofing service.

Bill is highly professional and his work was carried out to an excellent standard. He just gets on with the job and leaves everything neat and tidy when he is finished. Compared with the big roofing companies he is great value for money.

Good quality work, very reliable and a good price. Would definitely use again.

A very dependable and friendly tradesman who provides excellent workmanship using quality materials. No hesitation using him again if required.

I can’t reccommend Mr Ritchie enough. He was incredibly helpful at every stage from the planning to the completion of our office room in the garage (including a last minute change). He completed the work early - which is unheard of, the quality of the work was ace, absolutely on budget and he was a trusted, pleasant person to do business with. He even checked up everything was okay later.He didn’t over promise and definitely over- delivered. Wouldn’t hesitate to recommend him.
I can’t include a picture of the room, but the work was excellent, a conversion of the garage, and I will happily provide pictures privately if someone wants to see the work.

I will always use W.A Ritchie, he is Honest, trustworthy and does the job 100% and great value for money for a high quality service, now no one can ask for more! Bill has never let me down. I am a very happy customer.

Bill provided an excellent service to us during the renovation of our house. He also proved an invaluable source of advice and help.

He is reliable, honest and is a lovely pleasant person to work with. Nothing is too much trouble.

We will continue to use Bill for ever...and have also recommended him to many friends

If only all tradesmen were like Bill.

Our experience was 1st class. Great response, quick at completing the job, great price, excellent workmanship, thourough and trust worthy.
Came to complete work when we were at work and took before and after photos to explain and show us what he’d done.
Would definitely use him again and recommend this company