Upgrade Building Services Ltd

Top quality project management and direct work on what could have been a very tricky collapsing ceiling, and some other plastering/wall issues.
Marc was very friendly, organising everything and making sure we were entirely satisfied before proceeding with work. When he promised something he delivered, including coming to finish a very minor issue that even we had forgotten about.
(The only reason for 4* under "Value for money" is that we did no do any competitive tendering: we liked the way Marc analysed the problem and worked around the dates we wanted.)
Highly recommended.

Marc (and Paul) refitted our bathroom and did a great job under the difficult circumstances of Covid. A pleasure to deal with and 'a bit OCD' by his own admission about leaving things tidy.

Upgrade Building Services recently replaced my boiler and central heating system. I was really pleased with the work - they are so tidy and efficient and Marc was great to deal. I would definitely recommend Upgrade Building Services.

Marc and his team at Upgrade Building Services replaced a full bathroom in our flat. There was quite extensive damage to the floor beneath the bath so floor boards and joists were replaced as well as the usual plumbing and tiling work.

Marc was a pleasure to work with. He communicated clearly, turned up when he said he would and did his utmost to sort out any timing issues that inevitably happen with a multi-trade job. He is borderline OCD about order and cleanliness so the impact of a bathroom being ripped out was minimised.
His colleagues (plasterer, electrician and tiler) were extremely good at their jobs and all were completely trustworthy. I am very pleased with the end result.

We had a flood in our kitchen and required all new units and flooring
Marc and his team were efficient, quick and very tidy
Marc phoned every day to update me on what had been done and if we were happy with service
He also did a few extra jobs that we needed done
He takes great pride in his company and work and I would recommend him highly

Two new bathrooms: family bathroom and ensuite.

The work was carried out to fantastic quality, and we are very happy. Marc took the time to understand our needs, made expert recommendations, supplied high quality goods which were good value, and carried out the project to a high quality.

I had a leak from my boiler into my downstairs neighbour's apartment. Upgrade Services provided a timely and holistic service, ensuring that the issue was dealt with in the interests of all effected parties. Communication was excellent, with calls and texts answered promptly and in full, options explained and work to rectify a potentially damaging and expensive leak prioritised. Upgrade Services removed my existing boiler and damaged flooring, replacing both in quick time, and replaced damaged ceiling in my neighbour's apartment. In my dealings with Marc and James I found them to be extremely professional, conscientious, customer-focused and friendly. I would have no hesitation in recommending Upgrade Services.