In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

The Edinburgh Shutter Company

review stars review stars review stars review stars review stars
 4.9 out of 5 based on 391 reviews and feedback.
Trusted Trader member since 2015.

The Edinburgh Shutter Company
49 London Road (Showroom)
Edinburgh
EH7 5SP
0131 302 0092
FaceBook   Twitter  

Images and Photographs

Select any image to see a larger version.
Image 1 for The Edinburgh Shutter Company Image 2 for The Edinburgh Shutter Company Image 3 for The Edinburgh Shutter Company Image 4 for The Edinburgh Shutter Company Image 5 for The Edinburgh Shutter Company Image 6 for The Edinburgh Shutter Company Image 7 for The Edinburgh Shutter Company Image 8 for The Edinburgh Shutter Company

Business Information

The Edinburgh Shutter Co. provide a unique, bespoke service tailored to meet the needs and vision of our customers.

From the initial design to choosing colours and finishes our fully trained designers will guide you and help you make the right choices. We never focus on the price of shutters, we firstly make sure the product is well designed; and suitable for you windows and doors.

We have a dedicated team at The Edinburgh Shutter Co. and each and every member of staff is employed by the business, and we never use subcontractors! This ensures that quality of service and continuity are kept to the highest level.

Points to remember about our business:

1. Edinburgh Trusted Trader Member
2. Local family run Business
3. Interest Free Credit options available
4. Local showroom with extensive shutter displays
5. No Salesmen, you will be meeting the owners.
6. No Subcontractors, all our staff are employed by the business.
7. 3 Years extensive guarantee
8. Price promise (We will match any genuine price for a like for like product)

We hope the above points make a difference and make the The Edinburgh Shutter Company a unique business and one that stands out from the crowd.

Trader Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
4.9 out of 5 based on 391 reviews.
Order by:
review stars review stars review stars review stars review stars   3rd August 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
A really friendly and professional local business.
review stars review stars review stars review stars review stars   31st July 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have had almost my whole house done with shutters, final room still to go and can't wait. They look amazing, transform and finish the room and delighted with the quality. Amazing service from start to finish. Dylan who came to measure was very knowledgable and efficient. Wilma from the office is a gem and so friendly and helpful. The fitters Aggie and Jamie are so professional, tidy and do a great job. Absolutely delighted and would highly recommend using The Edinburgh Shutter Co.
review stars review stars review stars review stars review stars   30th July 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Wooden window shutters were supplied by The Edinburgh Shutter Co. The quality of the shutters are very good and great value for the money I paid. Special thanks to the 2 fitters Aggie and Jamie who fitted the 4 shutters exceptionally well, they protected the surrounded working areas and cleaned up as they worked. I would not hesitate to employ this company and their employees again for future works
review stars review stars review stars review stars review stars   5th June 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Amazing service from start to finish. Dylan who came out to measure up was very knowledgable and talked us through all our various options, most of which we would never have thought of ourselves, whereas another major company who gave us a quote expected us to know exactly what we needed and wanted. Staff in the showroom are also very helpful and knowledgable. The shutters came much quicker than expected, even with Covid-19 going on, and the fitting was done swiftly. We are absolutely delighted with our shutters, which are excellent quality and look amazing. Would highly recommend.

review stars review stars review stars review stars review stars   31st May 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Really happy with my shutters. Due to Covid19 I was worried as we ordered them before the lockdown but they arrived and fitted.
Great service.

Review Image 1 for The Edinburgh Shutter Company by Claire Heenan Review Image 2 for The Edinburgh Shutter Company by Claire Heenan 
review stars review stars review stars review stars review stars   1st May 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I asked for a consultation on options for shutters for my lounge windows, (old house). I had a clear idea in my head on what I wanted, the guy who turned up to talk it through was knowledgeable, answered all my questions, most importantly brought samples with him and explained how things would work, patiently answered all my questions and I ended up with a choice I was not expecting to make and at a price lower than I expected!. The shutters have now been installed and look brilliant. I’m really happy with this service.

Review Image 1 for The Edinburgh Shutter Company by Kate Gibb 
review stars review stars review stars review stars review stars   13th March 2020
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Fantastic experience from start to finish. Our blind fitter, Steven Walker, exemplified 5 star plus customer service. He listended to what we wanted and provided great insight based on his experience. He worked late to ensure he got the job done. His attention to detail and the pride he takes in the finished product is second to none. We love our shutters and we get so many positive remarks from friends and family about these. Wouldn't hesitate to recommend this company.
review stars review stars review stars review stars review stars   6th March 2020
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We had shutters put into 5 bedrooms in our home 6 years ago. The service was excellent from the very start and the quality of the shutters are excellent. The shutters are so versatile and embrace the light all year round.

I contacted them a few weeks ago to service our shutters as our new build house has settled in the last 6 years and they came through and adjusted/serviced all the shutters free of charge.

The quality of the service is just amazing and that’s what matters when you are spending a significant amount of money. Amazing company - would highly recommend.
review stars review stars review stars review stars review stars   5th February 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I’m absolutely delighted with the level of workmanship and professionalism when dealing with this company - from initial enquiry to appointment and finally installation, everything went incredibly smoothly!
Wilma in the office couldn’t have been more helpful, Craig who measured and consulted with me on design was incredibly knowledgeable and finally Steve and his trusted colleague who installed my beautiful shutters with efficiency, care and respect to my home... they even hoovered at the end so all I needed to do was move some furniture back into position! You can tell they were experienced tradespeople who were highly experienced in joinery.
I’m also extremely impressed with the quality of the shutters - it’s the little differences such as the sealing of the frames and the warranty that compliments the product too.
Would highly recommend as you won’t get a better service or product elsewhere!
5-stars!

Review Image 1 for The Edinburgh Shutter Company by Victoria Curtis Review Image 2 for The Edinburgh Shutter Company by Victoria Curtis Review Image 3 for The Edinburgh Shutter Company by Victoria Curtis 
review stars review stars review stars review stars review stars   29th January 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent customer service and delighted with my shutters . No mess, no hassle, friendly staff. Will definitely use again !
review stars review stars review stars review stars review stars   25th January 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Beautifully crafted shutters fitted to my upstairs windows, all within agreed timescale and budget. Staff we dealt with at every point from the shop, the young man who came and measured up and told us all we needed to know, to the two fitters (one of whom was female..yay!!!) Good to see a company breaking with gender stereotypes and employing women. Would very definitely recommend the Edinburgh Shutter Company to anyone planning to fit them.
review stars review stars review stars review stars review stars   17th January 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Shutters fitted on 6 windows. Everyone we dealt with in ESC were very professional and delivered excellent customer service. We were kept informed throughout the process and all times and dates were adhered to. Stevie and Aggie were very efficient and tidy whilst installing the shutters. Thanks to the whole team :-)
review stars review stars review stars review stars review stars   16th January 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We had shutters fitted in front two bay windows of our bungalow in December, and I have to say I have been very impressed with The Edinburgh Shutter Company. From the initial consultation with Craig he was very personable, knowledgeable and explained what he felt were the best options for the windows and the differences between the materials. Ordering was easy and Craig was true to his word and fitted them before Christmas. I was kept updated on delivery and fitting timelines by Wilma. Fitting was very professional and Stevie and the team made a fantastic job. They had to return to do a small area today (which is why I haven’t done my review sooner!) again true to their word, they came when they said and the shutters look absolutely stunning. Very impressed and have already ordered more for the kitchen and bedroom.

Review Image 1 for The Edinburgh Shutter Company by Yvonne Review Image 2 for The Edinburgh Shutter Company by Yvonne 
review stars review stars review stars review stars review stars   15th January 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I had shutters fitted in my livingroom. I cannot say anything negative about this company. From start to finish I have been updated along the way and I was always able to get Wilma on the phone if I had any questions and each time she was very friendly and helpful. I am over the moon with my wooden shutters which are excellent quality. The instillation team were also friendly and knowledgeable on the product and I felt comfortable with them in my home. The shutters look amazing and have been installed to a very high standard. Thanks again from a very happy customer.
review stars review stars review stars review stars review stars   6th January 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Just had two basement bedroom windows fitted with planters shutters. First stage was careful measuring by a rep from the company. He also provided good tips on size of louvres positioning of the "middle bar" and colour to match the paint used on the windows. On ordering 50% was paid up front. The time from ordering to delivery was +/- 8 weeks. The shutters fit perfectly, the technician did a wonderful job. She (yes!) was very careful, neat and tidy.
I have given 4 not 5 stars against "value for money" as I have no comparison available.
I have no hesitation in recommending this company for product and service quality.
review stars review stars review stars review stars review stars   16th December 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent communication from start to finish from the Edinburgh Shutter Company and beautiful functional shutters. Instillation was superb and extremely impressed with the whole service. Would have no hesitation in recommending them. Very professional

review stars review stars review stars review stars review stars   1st December 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We had shutters fitted in our house throughout the downstairs recently and I have to say I have been very impressed with The Edinburgh Shutter Company. From the initial consultation with Craig he was very personable, knowledgeable and explained what he felt were the best options for the various windows and the differences between the different product materials without trying to push for the higher cost shutters like other firms we used on previous houses have done. Ordering was a breeze and we were kept well updated on progress and delivery / fitting timelines by Wilma and Craig. Fitting was quick, very professional and fantastic job (again better than previous experiences with other firms) and the shutters look absolutely stunning. Very impressed and will be revisiting for further shutters upstairs and kitchen blind.
review stars review stars review stars review stars review stars   29th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Fantastic job done by Steve and team. Efficient and quality of blinds are brilliant. Easy process from start to finish

review stars review stars review stars review stars review stars   8th November 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Repeat Customer : Have used many times and always happy with service. Very friendly and Stevie the fitter sorted everything. Would highly recommend

review stars review stars review stars review stars review stars   7th November 2019
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We approached the Edinburgh Shutter Company with the plans of our house as the shutter requirements were extremely complex. The plans were reviewed and our requirements were understood and they responded quickly with a favourable quote. The shutters arrived on schedule and the installation was carried out by their competent and professional installation team. This was a large project but the team maintained a clean, tidy and safe work area. We would have no hesitation in recommending Craig and his team.
« 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 »