In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Stockbridge Decorators

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 4.8 out of 5 based on 28 reviews and feedback
Trusted Trader since 2020

Stockbridge Decorators
71 Priestfield Road
Edinburgh
EH16 5HX
0131 639 0000
  

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Business Information

Stockbridge Decorators is a well-established family run decorating company servicing the retail, commercial and private sectors. We aim to carry out our business with integrity while also effectively managing our impact on the environment.

Our Services include:

- Hand Painted Kitchens
- Hang Wide Vinyls & Wallpapers
- Free Estimates & Professional Advice
- Ames Taping
- Supply all trade services
- Interior and Exterior works
- Plastering
- Sash & Case Windows

Trader Map Location

Reviews and Feedback

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4.8 out of 5 based on 28 reviews.
Order by:
review stars review stars review stars review stars review stars   22nd July 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Decorating our hallway and dining room. Really good experience using them. We were working from home during the work and they were really flexible around this. The quality of the work undertaken is really good and we'll use them again for our next project!
review stars review stars review stars review stars review stars   18th July 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Exceptional work carried out from the team, gave the finishing touches to a recent refurb and they are absolutely faultless!
review stars review stars review stars review stars review stars   18th July 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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We had two large rooms painted by Stockbridge Decorators, and are delighted. Reece got back to us as soon as we contacted the company, and the job was started within a couple of weeks. Considerate staff, professional approach and job finished to a very high standard. I would use the company again, and am very happy to recommend their services.
review stars review stars review stars review stars review stars   28th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Reece and his men decorated 3 rooms for us, completed on time and very flexible with availability. Robert was a particularly expert painter. Would be happy to recommend this company.
review stars   22nd June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I had asked for three rooms to be decorated and the surrounds of three patio doors. The trader and I had an extended dialogue regarding paint, with them agreeing to pick up paint and bill me later and me supplying some of it. Despite this, the trader, when I stated I was very unhappy with the finish on the windows (they turned three beautiful factory fitted matt windows into three high gloss windows painted the wrong colour – not what I asked for) said it was my fault for not providing the paint! Furthermore, and as per pic, they painted over dust, so the finish is all bumpy - prep work is basic. The final nail(s) in the coffin was the fact the paint was not left to dry proper (see previous point re: prep) and chipped around the door handle (see pic) in less than a week. To top off all this misery, the painted proceeded to paint round the (removable) vents of all three windows which had the effect of gluing them shut and rendering them unusable. The trader denies this and even blamed the plasterer, which is incredulous given it is the same colour as the rest of the window (see pics and decide for yourself).
The paint around the cills was also very substandard - had the trader back three times. I got the feeling as my job was lower in value (£1.2k) it was rushed, and corners were cut.

I tried to resolve this with the trader – twice giving him opportunity to rectify. By the third time I had all but given up but decided to try again via phone whereby the trader was aggressive, shouted and told me he was “not coming back to fix it”, “it was only £1000 and to forget payment” and abruptly ended the conversation advising me “not to phone or contact you again”. He proceeded to hang up the telephone without offering me opportunity to respond. Despite this, he sent an invoice an hour letter with a threat to take me to the Small Claims Court.

Review Image 1 for Stockbridge Decorators by Ann Review Image 2 for Stockbridge Decorators by Ann Review Image 3 for Stockbridge Decorators by Ann Review Image 4 for Stockbridge Decorators by Ann Review Image 5 for Stockbridge Decorators by Ann 
Moderator Response
Response from business owner:

I am very disappointed to read this review, and certainly doesn’t reflect the situation as I remember it. This should have been a very simple and straightforward job. The original plan was for the customer to supply the paint, as this ensures there is no miscommunication or issues with paint colour. But I was asked if I would mind collecting the paint, which I was happy to do. As paint was going on aluminium frames, I asked the paint supplier for advice on the best paint to use, and sourced accordingly. The customer questioned the finish on one of the sills and I agreed it could be better, so had one of my team redo it.

I have never had a customer quite like this, and this led to a complaint being raised against me via Trusted Trader. During the complaint process, more issues seem to be keep appearing, and I suspect nothing I did was ever going to meet the customers’ expectations and demands. I have had nothing but positive interactions and praise about my work in the past, so I found this whole experience very upsetting. In the end, a reduced bill was agreed, that left me severely out of pocket during a particularly tough time due to Covid.
review stars review stars review stars review stars review stars   9th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Our 2 bedroom flat needed painted. Reece gave a quick clear quote and was patient with all the questions i asked. Steven painted all of our flat. He was professional, quiet and finished to a high standard. I would use them again and highly recommend their services.
review stars review stars review stars review stars review stars   1st June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Painting walls and ceilings. Very reliable and done an excellent job.

review stars review stars review stars review stars review stars   14th May 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Having just moved into my first property, Stockbridge Decorators transformed it into a forever home.
Taking time to understand what my vision was their turned it into a reality and I couldn’t recommend them enough!
Their eye for detail and taking all the stress away, it was a really enjoyable experience.
If you are looking for decorators you can trust and for 5 star quality, then you’ve got that in Stockbridge Decorators!

Review Image 1 for Stockbridge Decorators by Aimee Scott Review Image 2 for Stockbridge Decorators by Aimee Scott Review Image 3 for Stockbridge Decorators by Aimee Scott Review Image 4 for Stockbridge Decorators by Aimee Scott 
review stars review stars review stars review stars review stars   29th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Living room and hall painted. The work was done professionally and efficiently to a high standard. Both painters were polite and exceptional in the work they done. Would highly recommend this company.

review stars review stars review stars review stars review stars   23rd March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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The service from Stockbridge Decorators was simply fantastic! I cannot recommend them enough. Reece went out of his way to ensure everything went smoothly. The quality of the work done was fantastic and the decorators we all so helpful and really nice. It’s also worth a mention that they were extremely punctual and left everything very tidy. I will certainly be using Stockbridge Decorators for any work I need done in the future. 10 out of 10!
review stars review stars review stars review stars review stars   3rd February 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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I had ceilings replastered and floors sanded in my new flat. This was a bit of a logistical nightmare, as everything, including furniture had to be moved from room to room as the work progressed.
Reece an the team were brilliant throughout. Great communication from quote to finish, turned up when they said they would and stuck to the original timeframe. I would recommend them to anyone.
review stars review stars review stars review stars review stars   21st December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Reece and his team were brilliant - so professional from getting a quote to begin with, right through to completion of the job ... even managing to fit in decorating my living room in time for Christmas! High quality finish and really efficiently done - I would highly recommend. Thanks guys.

Review Image 1 for Stockbridge Decorators by Catriona Review Image 2 for Stockbridge Decorators by Catriona 
review stars review stars review stars review stars review stars   21st December 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Reece and his team came in to fix some appalling painting and wallpapering done by a previous decorator. The remedial work was quite involved and required professional knowledge and application to get it right. Reece walked me through each step of the process and his team executed the work skillfully with excellent results. Overall this was a first class experience, in total contrast to the previous decorators, and I would definitely use Stockbridge Decorators again for all my decorating requirements.
review stars review stars review stars review stars review stars   15th December 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Reece and his team were reliable, kept me updated throughout and did a great job painting my flat. They left it spotless and it looks fantastic, thanks.
review stars review stars review stars review stars review stars   27th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I needed my rental flat to be redecorated throughout quickly in order to find a new tenant.
After a call to Sockbridge decorators within days they visited the flat and sent a quote soon after. The job was done soon after to a very high quality and I was delighted. The whole experience was stress free and I look forward to working with them again.
review stars review stars review stars review stars review stars   20th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Stockbridge decorators were recommended to us by one of our neighbours, they completed the work to a very high standard in the time frame we agreed. Overall very happy with the service.
review stars review stars review stars review stars review stars   20th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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My husband and i recently moved into a house that needed a lot of renovation work done. Stockbridge decorators have been an amazing help to us in making the house our home. Very reliable company that goes above and beyond to make sure you are fully happy with the end result.
review stars review stars review stars review stars review stars   20th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Stockbridge decorators painted two of our bedrooms . Very professional and couldn’t have been more helpful with their advice on colour choice and products . Will definitely recommend them to friends and be using them again in the future .
review stars review stars review stars review stars review stars   19th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I would highly recommend this company to anyone who is looking to redecorate their home.

Communication throughout the job was excellent and everything was explained to me in detail, with plenty of options made available to choose from before making my final decision.

The work was carried out to a very high standard which is the result of a highly skilled, reliable and professional company.

I would not hesitate to use this company in the future.
review stars review stars review stars review stars review stars   17th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Fantastic service, professional, clean, prompt, friendly, attentive & trustworthy.
I wish all trade businesses had the customer service skills of Stockbridge Decorators.
I look forward to using them again!
não totalmente preciso
review stars review stars review stars review stars review stars   17th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Reece won me over on his confidence by helping to think through a colour for my 15 year old daughters bedroom. My daughter was very pleased with the colour. And I with the job .
review stars review stars review stars review stars review stars   17th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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A quick freshen up in my house was all that was required, Reece and the team went above and beyond to exceed my expectations! Wouldn’t hesitate to recommend to all friends and family!

review stars review stars review stars review stars review stars   15th September 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Absolutely delighted with the work they done on my home. Very professional team
review stars review stars review stars review stars review stars   12th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I’ve been lucky enough to find a reliable, good for money decorated in Stockbridge decorators! So happy to of used them and will 100% be using them for future projects.
Lots of knowledge and very tidy.

Thank you again!!

review stars review stars review stars review stars review stars   12th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Delighted with the outcome, would highly recommend.
review stars review stars review stars review stars review stars   12th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Very happy with the service, found the company friendly and very helpful.
Would recommend them
Thanks
review stars review stars review stars review stars review stars   12th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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The team were excellent, cannot fault them at all. Very professional, very efficient and I am delighted with the outcome. Would highly recommend. Thanks again.
review stars review stars review stars review stars review stars   12th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent and professional job done within the timescales and price quoted. Would highly recommend.