In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

J & E MacGregor Plumbing & Heating

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 4.9 out of 5 based on 93 reviews and feedback.
Trusted Trader member since 2015.

J & E MacGregor Plumbing & Heating
Unit 1/4 Borthwick View, Pentland Industrial Estate
Loanhead
EH20 9QH
0131 440 0041

Trade Associations

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Business Information

At J & E MacGregor Ltd., we aim to provide a reliable, friendly and quality service for all types of plumbing, heating and gas, throughout the Edinburgh area.

From minor maintenance and repair through to complete kitchen, bath & shower room refurbishments. We can also supply and install a wide range of gas fires, along with aftercare maintenance and servicing.

We also carry out boiler servicing, through to full boiler and heating system replacements, and can provide free estimates for these projects. We can also carry out Landlord Certification, if required.

We use only fully trained and qualified engineers to provide our service and are established members of SNIPEF, the Institute of Plumbing & Heating Engineering, SEPA, Safe Contractor and The Gas Safe Register.

Trader Map Location

Reviews and Feedback

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4.9 out of 5 based on 93 reviews.
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review stars review stars review stars review stars review stars   5th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service. Arrived as per schedule work don efficiently, professional and friendly.

review stars review stars review stars review stars review stars   3rd January 2024
Value of Products/Services or Work Performed: £1 - £1000
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I contacted J& E McGregor in September after referring to the Traders list.
I arranged a visit for December 2023, to install parts, to my Radiant gas fire. I had the parts in my garage for almost 10 months. The fire had been serviced by another Gas fire engineer, and at his advice, I had ordered the parts. Unfortunately he proved to be unreliable, after several further appointments were missed, my texts were unanswered.
I contacted Heather at J&E. . Michael came along on 8th December. He completed the work installing the new pilot ignition and central coal bed. It was not an easy job .
I was delighted to have my fire for Xmas.
I had to call him out today 3 January to check a problem with carbon alarm detector. I had called yesterday and left a message. I didn’t expect a visit, so promptly.
However, the problem was with the alarm , not the fire itself. Michael was very thorough, and re checked the fire for any issues. I am confident the fire is in good order. I will be booking a regular service from now on.
Thanks to Heather & Michael.
My condolences to Michael, who has had a bereavement , and I hope everything goes well tomorrow .

Best wishes EM .

review stars review stars review stars review stars review stars   7th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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I have used J&E McGregor for many years for installations and servicing - they have always been very reliable and trustworthy and work to a very high standard. I highly recommend them.

review stars review stars review stars review stars review stars   12th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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Fix a leak in kitchen sink pipework. They sent a plumber the same day who sorted the problem properly and efficiently.
review stars review stars review stars review stars review stars   9th July 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Great job with Bathroom refurbishment. Efficient, friendly and professional. Arrived promptly each day and tidied up each night.
review stars review stars review stars review stars review stars   8th July 2023
Value of Products/Services or Work Performed: £1 - £1000
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we had no flush with only one toilet and had guests. McGregors came within the same day. Thank goodness. We have used them in the past and have always been reliable.
review stars review stars review stars review stars review stars   27th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Gas fires serviced and repaired as necessary . Very thorough and cleaned up after servicing fires
review stars review stars review stars review stars review stars   22nd March 2023
Value of Products/Services or Work Performed: £1 - £1000
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They were very fast in solving my problem, very reliable
review stars review stars review stars review stars review stars   1st March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Emergency call out for boiler fault , no hot water . Very efficient service all round, from the receptionist who answered my call, to Stephen the engineer who identified boiler fault very quickly, and swiftly resolved the problem.

Would have no hesitation in using this company again , excellent service.
review stars review stars review stars review stars review stars   17th December 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Damaged hot water cylinder replaced. Trader responded speedily. Work carried out promptly and everything left clean and tidy. Reasonable charges.

Very satisfactory all round.
review stars review stars review stars review stars review stars   8th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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Annual service.
Thoroughly reliable and professional as usual

review stars review stars review stars review stars review stars   2nd November 2022
Value of Products/Services or Work Performed: £1 - £1000
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Annual central heating boiler service. We've used this company for a number of years and always been impressed with the quality and friendliness of the service.
review stars review stars review stars review stars review stars   13th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Noise coming from pipes after running hot tap had been getting steadily worse and I was told by a different plumber it could be a very difficult job to fix. Called J&E MacGregor and they arranged for a plumber the following day. Plumber quickly diagnosed fault and replaced inlet pipe and pipe work. Took photos of work done to show me. All work completed quickly and efficiently.
review stars review stars review stars review stars review stars   29th July 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fixed a loose and leaking tap - came when said they would and did the job quickly and efficiently.
review stars review stars review stars review stars review stars   16th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had a kick plate heater under one of our kitchen units. This had seized up. The man from J & E MacGregor took the heater apart, cleaned and repaired it. This required a workman who knew what he was doing. A very efficient service
review stars review stars review stars review stars review stars   13th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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I found a puddle under my bathroom sink. I phoned J&E McGregor and straight away the lovely lady in the office arranged an appointment for Steven to attend. I have nothing but praise for the very efficient way the job was carried out. Steven arrived at the arranged time. Had a look at the work to be carried out. Told me exactly what needed to be done. And got on with the job quickly and efficiently. No mess. No fuss. Very clean. Very reasonable price. They will certainly be my "go to" people if I need any plumbing work done in the future. I would gladly recommend them.
review stars review stars review stars review stars review stars   12th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Speedy quote sent. Th friendly workmen were happy to respond to my questions and to explain what the task involved.

review stars review stars review stars review stars review stars   12th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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I was very satisfied with your engineer workmanship, he informed me of each that he took, this was very reassuring.
review stars review stars review stars review stars review stars   9th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Three small jobs, including a leak under a sink, were all excellently executed and I would be happy to use them again.
review stars review stars review stars review stars review stars   9th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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Always a first class service ,honest and trustworthy ,and great at resolving problems
review stars review stars review stars review stars review stars   7th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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Excellent and quick service, would certainly use and recommend again!
review stars review stars review stars review stars review stars   10th March 2022
Value of Products/Services or Work Performed: £1001 - £5000
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I had never used this company before, however I found them to be very professional and efficient.

I needed my saniflo toilet fixed properly, after numerous previous attempts.

Lesley in the office and Euan were excellent in communication and a pleasure to deal with.

The new saniflo is working properly now and I would have no hesitation in recommending them.

A good company and I wish them well.
review stars review stars review stars review stars review stars   19th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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The plumbing supplying water to our washing machine was unconventional and not consistently providing the required pressure. This meant that the washing programme would frequently cancel itself or the wash wasn’t sufficiently rinsed. J&E MacGregor quickly identified the issue with the existing setup. Both the Admin. Manager and the Plumber we dealt with helpful and friendly. The job was completed in good time and at the prearranged time. We are happy with the work completed.

review stars review stars review stars review stars review stars   11th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of heating valve. Excellent communication and arrived when they said they would. Really excellent value as well and will definitely use again.

review stars review stars review stars review stars review stars   23rd December 2021
Value of Products/Services or Work Performed: £1001 - £5000
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This was the first time that we had had work done by J&E MacGregor and from our first contact with them right up to the completion of the work the service we received was excellent.
review stars review stars review stars review stars review stars   19th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Serviced my gas fire.
Pleasant engineer, proper protection, covered shoes and made sure area was covered before he started. Stripped out the fire, cleaned thoroughly. Smoke test - changed the batteries, put it all back together, again tested in all the different stages, tested the quantity of gas in the outside meter. Explained everything along the way., very interesting and thank you. Office staff very pleasant too.
review stars review stars review stars review stars review stars   18th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of shower and electrical work.
Friendly, great customer service and value for money.
Thanks
review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Needed an emergency plumber for my elderly parents and J & E MacGregor did not let me down. Have used before and will definitely use again. Reliable, professional and very understanding of our situation.

review stars review stars review stars review stars review stars   22nd September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Any work undertaken by J &E MacGregor has always been to high standards whether it be a boiler check or actual plumbing works.
Recently I had maintenance work carried out on a number of fittings in the house….new taps, new radiator, bath fittings and Mr Euan MacGregor provided advice and help and came to assess what needed to be done. The quotation was very reasonable, agreed, parts ordered and a date set. The plumber who undertook the works, Gabrielle was a friendly soul and got on with the various jobs to be done which sometimes had their challenges. His attitude was “where there is a will, there is a way” and he was resourceful getting all the jobs done.
Gabrielle was also very tolerant of our very interested family pet dog.
review stars review stars review stars review stars review stars   19th August 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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New combi boiler, bathroom suite and cloakroom toilet etc installed.
Good advice, all staff and tradesmen polite, friendly and competent.
Would certainly recommend this trader.
review stars review stars review stars review stars review stars   10th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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New bath installed and damaged roof through to kitchen repaired. They did an excellent job and very tidy.

review stars review stars review stars review stars review stars   5th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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We have had various plumbing jobs done by J & E MacGregor over several years. (And other plumbers before that.) They are without doubt the best in the area for doing a thorough, expert, conscientious, and professional job.
review stars review stars review stars review stars review stars   4th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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There were operation problems with a Saniflow toilet, this was investigated, adjusted and tested. Now working satisfactorily.
Pricing seemed fair and the service was both professional and friendly.
Would certainly use the company again and happily recommend them to others.
review stars review stars review stars review stars review stars   9th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service.

From start (making the booking) to finish, the service was professional and exemplary. The people who carried out the service did a fantastic job and left everything neat, clean and tidy. Fantastic customer service and a great company to deal with. Highly recommended.

review stars review stars review stars review stars review stars   3rd May 2021
Value of Products/Services or Work Performed: £1 - £1000
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We have used MacGregor's for many years, to service our gas boiler and radiators, and for plumbing in the bathroom. They have been unfailingly reliable - punctual, clean and tidy, high standard of work and fair prices. They have also saved us money by giving us good advice. We recommended the firm to friends, who also thought they were great!
review stars review stars review stars review stars review stars   2nd May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very efficient and effective service from start to finish. Mr McGregor gave advice about the job and alternatives to consider.
Communications were good from initial visit to post completion check.
Work itself was done in very considerate and professional manner.
We are delighted with the work.
review stars review stars review stars review stars review stars   2nd May 2021
Value of Products/Services or Work Performed: £1 - £1000
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A small repair was done to replace my leaking mains stopcock. Came within 36 hours and did the swap quickly. Smooth process to issue the invoice by email, which suited me, with options for online payment or payment by bank transfer. Good advice on the phone during the first contact.
review stars review stars review stars review stars review stars   3rd February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Would use again and recommend,very good job.
review stars review stars review stars review stars review stars   3rd February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of leaking heat exchenger on domestic gas central heating boiler

First class service from J E McGregor Engineer (Steve)
review stars review stars review stars review stars review stars   2nd February 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Great, prompt and efficient service to install a new boiler after the old one completely broke down. Very grateful to Alan and the team for completing the job so quickly.
review stars review stars review stars review stars review stars   27th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Had a leaking overflow fixed - very friendly, professional service.
review stars review stars review stars review stars review stars   26th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Service and Advice re' Gas Fires
review stars review stars review stars review stars review stars   25th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Gas Fire failed on Christmas Day. Contacted J& E MacGregor just after new Year and they came at earliest opportunity. Very helpful engineer fixed the problem and explained other options. Very reasonable cost.
review stars review stars review stars review stars review stars   21st January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent customer service by Ewan and his very knowledgable tradesmen Arrived well within the allotted time carried out boiler repair cleanly and efficiently. Cannot recommend them highly enough
review stars review stars review stars review stars review stars   17th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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annual boiler service carried in the usual friendly and professional way i have come to expect from J & E based on many years experience.
review stars review stars review stars review stars review stars   3rd November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement boiler.
Good service, lovely people to deal with. Quiet and efficient workmen.
review stars review stars review stars review stars review stars   27th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replacement Mira shower. The quote was clear, the work was carried out as described and the installers worked carefully with social distancing and gave clear explanations of what they had done.

review stars review stars review stars review stars review stars   25th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Professional, friendly, reliable service from J & E MacGregor.
Would use in future for all plumbing work.

review stars review stars review stars review stars review stars   22nd October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Perfect workmanship and courtesy.
review stars review stars review stars review stars review stars   19th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Annual boiler service and filter clean.

The work was carried out to our complete satisfaction

review stars review stars review stars review stars review stars   14th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Job was carried out on time by a very professional and friendly gas engineer.
We chose this company because of a previous job they carried out for an elderly relative to fit a new boiler. It was all done promptly and efficiently. 5 Star.

The same excellent service was repeated when we required a new boiler.
Thank you.
review stars review stars review stars review stars review stars   10th September 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Installation of new Vaillant combi boiler.
Have always used J & E MacGregor and will continue to do so in future. The company always provide a good service and an excellent job.
review stars review stars review stars review stars review stars   13th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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We have used this firm for years and always found them reliable and honest about what can or cannot be done.
Last week I found a puddle of water on the floor with a steady drip coming from the bottom of an adjacent radiator. I phoned the firm at about 9am and spoke to Ewan MacGregor - by 4pm on the same day, the radiator had been replaced. The following morning, I had a call from Ewan to make sure that no further problems had occurred (the system had needed to be drained and refilled and the boiler repressurised).
I thought all this was exemplary service, esecially considering their backlog of work post Covid lockdown.

review stars review stars review stars review stars review stars   18th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very friendly, helpful and good at their job

review stars review stars review stars review stars review stars   3rd April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Prompt courteous service, job completed very quickly with full explanation to works carried out.
Thanks to Michael and Alan, would fully recommend this team.
review stars review stars review stars review stars review stars   26th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Cured a small leak under kitchen sink and serviced gas fire in lounge.
No doubt these were small jobs for them but it was important to us to have the work done. Arranging a time to have the work done was easy and they came when they said they would come. We would use this firm again without hesitation.
review stars review stars review stars review stars review stars   10th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Did annual gas boiler for first time. Sorted out joiner to make boiler accessible and then returned to do full service. Vey efficient and very reliable in attending when scheduled
review stars review stars review stars review stars review stars   1st July 2019
Value of Products/Services or Work Performed: £1 - £1000
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Turned up on time and was very professional, polite, tidy and would recommend anytime.
review stars review stars review stars review stars review stars   5th February 2019
Value of Products/Services or Work Performed: £2,500
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My boiler broke before Christmas and couldn’t get anyone out despite having no heating and hot water. Following the festive break I contacted the company and within a day they were out to quote for the work. After being appointed Euan was brilliant getting things arranged, and within a week of having contacted them I have a brand new working boiler. The team have been great throughout the whole process and would definitely use them again.

review stars review stars review stars review stars   21st January 2019
Value of Products/Services or Work Performed: £116.40
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J & E MacGregor's engineer replaced one faulty thermostatic radiator valve. I noted the time the engineer arrived. As he left, I remarked that I was glad the job had only taken thirty-five minutes. I had been informed house calls were charged at £65.00 + VAT per hour. The invoice I received was £89.00 + VAT for one and a half hours' labour and £32.00 plus VAT for the thermostatic valve, which I later found could be purchased at Screwfix for £18.29 including VAT. I complained to Mr Ewan MacGregor who explained that their company vans were fitted with a monitoring system and calls were priced according to the amount of time their van was parked at a customer's address. I was offered a thirty pounds discount, which I accepted, but since I am not happy with this means of charging, I won't be using the company again.
review stars review stars review stars review stars review stars   11th January 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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I used J&E MacGregor to install a new boiler for my central heating system. They discussed my needs, explained what was required, gave me a price and installed the boiler in time to allow me to move into my new house. Throughout, they were courteous, helpful, reassuring and prompt. I recommend them warmly.
review stars review stars review stars review stars review stars   8th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Great service - friendly, efficient and reliable. I would not hesitate to recommend.

review stars review stars review stars review stars review stars   7th January 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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I found Euan and all the team to be first class from quote to completion. They installed a complex system within my business without any problems. I found the whole firm to be very knowledgable, professional and courteous. Steven who installed the system is an exceptional heating engineer. The job was completed within the time frames keeping my business with the essential services it needed. I highly recommend the professional service they provide. If you need heating and plumbing engineers in Edinburgh look no further.
review stars review stars review stars review stars review stars   21st December 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Very professional and reliable. Very easy to contact. They did an excellent job!
review stars review stars review stars review stars review stars   17th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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First class. Their engineers turn up when they say they will, know their job, work till the tasks are finished and tidy up after themselves. I would have no hesitation in recommending them to anyone who asked me.
review stars   6th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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This trader carried out a basic plumbing repair to my WC. Half an hour after the plumber left there was water all over the floor. There is no out of hours number for this firm so from 4.30 on Friday until 8.30 on Monday it is not possible to contact them to tell them of a problem. We had no WC for 5 days. The fault was fixed simply by putting in a seal that should have been there in the first place. In contacting the firm to query whether any discount had been applied to the invoice they clarified that did not charge for the second visit but the flatly refused to accept that there had been anything wrong with the work carried out the first time. No apology for inconvenience. No discount. Most annoying the refusal to admit that a mistake was made. Very poor customer service and sloppy work.

Moderator Response
J & E MacGregor response is as follows:
The job in question was to replace a faulty flush valve along with a slow draining bath issue, which from our records was finished at 1pm on the Friday. It's a pity that the Customer was unable to call our offices when the leak was first noticed, as we could have got the Engineer back that day to rectify the situation before we closed for the weekend. As we explained on the Monday, our daily rotas are booked up, days in advance so we were not able to come back until the following Wednesday. It was also explained that a leak at the cistern wouldn't stop the use of the toilet. On the Wednesday, the leak at the cistern was rectified and, as no further contact was made, I assume all is still working satisfactory.
Sometime jobs don't go as we plan, but once we are made aware, we try to rectify the situation to the satisfaction of the Customer as quickly as possible. In this instance, we are sorry that you feel you haven't been treated in a fair and considerate manner and will endeavour to do better in the future
review stars review stars review stars review stars review stars   30th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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A prompt and efficient service was provided.
The emergency was rectified in 15 minutes.
review stars review stars review stars review stars review stars   27th June 2018
Value of Products/Services or Work Performed: £1001 - £5000
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really happy with the work done - shower cubicle replaced, new shower installed. Alan visited a couple of times in advance to make sure he knew what needed done. Was very flexible with a couple of changes I wanted done and revised the quote promptly.
Work done was to a high standard, little disruption while the work was going on, installers friendly
would have no qualms in recommending to others
review stars review stars review stars review stars review stars   25th May 2018
Value of Products/Services or Work Performed: £1 - £1000
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I have used this company several times now. They are so reliable and turn up when they say they will. The quality of their work is second to none and their prices are very acceptable.
As an older user, it is reassuring that the engineers are dressed in work clothes showing the name of the company. From experience, I know, they will do everything possible to assist the customer in an emergency.
The staff are friendly and helpful.
review stars review stars review stars review stars review stars   6th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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I phoned and spoke to a Mr McGregor at 08.30 and he was so lovely and supportive on the phone and I had everything arranged with him in minutes. I always hate phoning trade companies as it’s an area I don’t really know and It’s always been something my ex dealt with but I can honestly say that I have never felt so confident and comfortable knowing that I had left my mum and son in the hands of your company. Mr McGregor took all my stress away by dealing with my mini emergency so promptly and actually made me feel like i was a valued customer (even though I had only spoken to him for the first time and for 5 minutes).

Anyway I just wanted to say thank you - you made my life a whole lot easier that day and one of your engineers had fixed my leaking water mains by noon that same day.

Would definitely recommend you and will definitely be using your services again.
review stars review stars review stars review stars review stars   2nd February 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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This is a fantastic company who has restored my faith in plumbers.

Turned up on time, reliable, tidy, polite and did a great job after having so many problems.

Would highly recommend.
review stars review stars review stars review stars review stars   26th August 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Reliable, efficient, friendly. Work is to a high standard and the whole process was made easy by the helpfulness of all involved.
review stars review stars review stars review stars review stars   25th June 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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Happy with the work from initial quote right through to installation sign off. Thanks to Alan and the team for a great job.
review stars review stars review stars review stars review stars   8th June 2017
Value of Products/Services or Work Performed: £1 - £1000
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The service provided by this company was outstanding. From start to finish I received excellent customer service from Mr MacGregor and his team. The plumber who carried out the work was punctual, polite and tidy and completed the work efficiently and to a high standard. Although not a particularly big job (installing a new WC) the care and attention given were as good as I would hope for if undertaking a major project. Highly recommended!
review stars review stars review stars review stars review stars   15th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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First class from beginning to end very reliable firm prompt attention to annual service of boiler and cooker and sump pump and I would never go to anybody else I cannot recommend highly enough
review stars review stars review stars review stars review stars   1st March 2017
Value of Products/Services or Work Performed: £1001 - £5000
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They replaced an old gas fire with new one. Job well done. One of the most reliable companies we have dealt with. Customers are well looked after.

review stars review stars review stars review stars review stars   6th November 2016
Value of Products/Services or Work Performed: £5001 - £25,000
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J&E MacGregor have carried out 2 projects for us this year - the renewal of our central heating system, including pressure tank, radiators and all pipework, and the installation of a new bathroom. Both projects were priced competitively and carried out by experienced, courteous tradesmen, and both were delivered to a high standard within the agreed timescales. Highly recommended.

review stars review stars review stars review stars review stars   30th October 2016
Value of Products/Services or Work Performed: £5001 - £25,000
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New radiators and a new combi boiler had to be fitted and pipework for gas and water had to be replaced under existing wooden flooring. Turned out to be a more complex job than was anticipated, but with the assistance of a skilled joiner who carefully cut a few hatches and almost invisibly replaced the flooring the heating engineers of MacGregor did a great job. We highly recommend this company.
review stars review stars review stars review stars review stars   4th October 2016
Value of Products/Services or Work Performed: £5001 - £25,000
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I found J & E MacGregor to be an extremely good firm of plumbers to work with.
Having used the company before I had no hesitation in going back to them when I needed to replace my boiler. I found them to be extremely friendly as well as being very reliable, punctual and clean and tidy.
I would certainly have no hesitation in using the company again and would thoroughly recommend them to one and all.
review stars review stars review stars   22nd June 2016
Value of Products/Services or Work Performed: £1 - £1000
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J &E MacGregor has carried out several jobs in my property. Service has always been reliable and workmanship of good quality.

However to charge circa £178 for a straightforward supply and fit of an outside tap is vastly overpriced, including circa £58 for material.

review stars review stars review stars review stars review stars   18th June 2016
Value of Products/Services or Work Performed: £1 - £1000
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I asked J & E MacGregor Plumbing & Heating to replace a macerator after another plumber registered in the Trusted Trader website repeatedly failed to keep his words and didn't do any follow-ups.
J & E MacGregor Plumbing & Heating gave me a detailed quote and they were very flexible on their works.
On the day of the work, the plumber was very pleasant and cleaned up the area the macerator was replaced.
I'm very happy with their work and definitely ask them another work in future.
Thank you very much, J & E MacGregor Plumbing & Heating, for your work. Your work has made me rethink good and reliable professional service still exists in Edinburgh.

review stars review stars review stars review stars review stars   12th May 2016
Value of Products/Services or Work Performed: £1001 - £5000
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On first meeting Alan to get a quote for a new bathroom suit he explained everything clearly. Plumber always turned up on time and got the job done in the timeframe advised in the quote. Staff were friendly and extremely helpful throughout. There were a couple of minor problems and these were dealt with quickly and in a professional manner. I would highlight recommend and would use J&E MacGregor again.
review stars review stars review stars review stars review stars   7th April 2016
Value of Products/Services or Work Performed: £5001 - £25,000
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To J & E MacGregor
Thank you for all your efforts on our behalf in upgrading our shower room.We are happy with the work done and quality of service; all snags were promptly attended to. We felt we were in good hands and kept informed as the work progressed.
We would like to thank you for inspecting the work at every stage and thank the team for speedy and efficient execution of the job.
Wishing you continued success in the future.

review stars review stars review stars review stars review stars   11th March 2016
Value of Products/Services or Work Performed: £5001 - £25,000
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I asked J and E MacGregor for a quote to refurbish my bathroom and cloakroom.

From start to finish they were reliable (yes, they turned up when they said they would - every time!), polite, trustworthy, as clean and tidy as they could be under the circumstances and extremely flexible.

They did a great job of project managing the refurbishments and both works have been finished to a high quality.

I wouldn't hesitate to recommend them.
review stars review stars review stars review stars   2nd September 2015
Value of Products/Services or Work Performed: £5001 - £25,000
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Admin team - the reviewer left no additional comments
review stars review stars review stars review stars review stars   19th August 2015
Value of Products/Services or Work Performed: £1001 - £5000
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The work was carried out exactly in accordance with the estimate and we are entirely satisfied with the result.

review stars review stars review stars review stars review stars   14th August 2015
Value of Products/Services or Work Performed: £5001 - £25,000
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I can confirm that J&E MacGregor replaced and extended our central heating in June 2015 and we are fully satisfied with the result.


The work involved removing 8 old radiators and the old boiler and replacing them and their pipework with 13 new radiators and a new Worcester Green Star 30i boiler. All the work was completed very professionally and with the minimum of disruption in spite of the requirement to lift carpets and floorboards and to install new pipework through the ceiling and walls. The entire works were completed in 4 days, the price was exactly as estimated and our house was left clean and tidy. Please pass on our thanks to Mark and the rest of the team for a job well done.
review stars review stars review stars review stars review stars   13th August 2015
Value of Products/Services or Work Performed: £1 - £1000
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We found the workmen to be polite, punctual and tidy.
review stars review stars review stars review stars review stars   12th August 2015
Value of Products/Services or Work Performed: £5001 - £25,000
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Excellent company who care that the job is done right. Friendly, professional and reliable. Family run. Couldn't recommend more highly.
review stars review stars review stars review stars review stars   12th August 2015
Value of Products/Services or Work Performed: £5001 - £25,000
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I can confirm that J&E MacGregor installed a new heating systems in my house including installation of new radiators, hot water cylinder and associated pipework. I am delighted with the quality of the workmanship and have no reservations of recommending J&E MacGregor.

review stars review stars review stars review stars review stars   12th August 2015
Value of Products/Services or Work Performed: £5001 - £25,000
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I can confirm that you replaced and extended our central heating in June 2015 and we are fully satisfied with the result.
The work involved removing 8 old radiators and the old boiler and replacing them and their pipework with 13 new radiators and a new Worcester Green Star 30i boiler. All the work was completed very professionally and with the minimum of disruption in spite of the requirement to lift carpets and floorboards and to install new pipework through the ceiling and walls. The entire works were completed in 4 days, the price was exactly as estimated and our house was left clean and tidy. Please pass on our thanks to Mark and the rest of the team for a job well done.

review stars review stars review stars review stars review stars   10th August 2015
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent and timely service delivered to a very high standard.

review stars review stars review stars review stars review stars   3rd August 2015
Value of Products/Services or Work Performed: £1001 - £5000
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Pleased with the work, and with the workmen. Already arranged to use this Company again.