In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Fresh Start

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 4.9 out of 5 based on 73 reviews and feedback
Trusted Trader since 2015

Fresh Start
22-24 Ferry Road Drive
Edinburgh
EH4 4BR
0131 476 7741
     

Trader Categories and Services

Electrical Inspection & Testing

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Trade Association Membership

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Business Information

By choosing Fresh Start to carry out your PAT testing, you will not only get a good service at a competitive price, you will be making a contribution to our charity and helping someone change their life.

Fresh Start is a registered charity that help people who have been homeless settle into a new tenancy and back into their community. As part of the Services we provide, our Training Initiative helps people who are unemployed gain skills, experience and qualifications that will increase their employability. This Service is partly funded by our social enterprise PAT business.

Our business is approved by SELECT, and your Testing will be carried out by fully qualified staff. We have Public Liability Insurance to the value of £5m.

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Reviews and Feedback

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4.9 out of 5 based on 73 reviews.
Order by:
review stars review stars review stars review stars review stars   24th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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PAT Testing carried out for rented property, no issues even though appointment needed to be changed twice due to tenants issues. All good and the proceeds go to a great well established charity. Will use again.
review stars review stars review stars review stars review stars   19th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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I’ve used Fresh Start for PAT testing for years. Always efficient, on time and good communication

review stars review stars review stars review stars review stars   12th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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I have used Fresh Start for several years to carry out PAT. They are so good to work with, very friendly, reliable and professional. I would recommend them highly.

review stars review stars review stars review stars review stars   12th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Really impressed with the service!
review stars review stars review stars review stars review stars   15th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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PAT Testing. Very efficient, professional service

review stars review stars review stars review stars review stars   10th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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PAT testing for a rental flat. The worker was on time, friendly and efficient. Would definitely use again

Laura
review stars review stars review stars review stars review stars   9th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Friendly and dependable
review stars review stars review stars review stars review stars   15th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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PAT Testing carried out. Pleasant, efficient. Would definitely recommend.

review stars review stars review stars review stars review stars   23rd April 2021
Value of Products/Services or Work Performed: £1 - £1000
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We contacted Fresh Start for a PAT testing service. Their social aims and the fact they are a social enterprise aligned with our own social enterprise values. After an initial phone call with Leanne and then some emails, we arranged for a PAT test.

The PAT tester arrived exactly on time. We took them to our office, discussed with him regarding how many items we had and the process. Callum went straight to work, and was able to quickly and carefully check all our equipment that needed PAT testing. This took around 30 minutes. Afterwards, we discussed with him briefly his journey with Fresh Start and the community work they were doing.

Overall, we are very satisfied with the service we received, the price we were quoted, and the professionalism of Leanne and Callum. We would recommend Fresh Start for any and all PAT testing needs you have.
review stars review stars review stars review stars review stars   22nd April 2021
Value of Products/Services or Work Performed: £1 - £1000
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The electrician arrived on time and undertook the work efficiently and cheerfully. Good advice was given about the items inspected and about future inspections.

review stars review stars review stars review stars review stars   16th April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service, arrived on time and very helpful. Very Happy with the Service.
Thank You
review stars review stars review stars review stars review stars   24th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Pat testing completed for rental property.

They were friendly, helpful and even tho they were busy they managed to squeeze me in.

Great job with no fuss.
review stars review stars review stars review stars review stars   24th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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PAT testing of a variety of electrical items in our office totalling 66 items. A good price and a professional job. We've used Freshstart for years and they will continue to be our company of choice for this necessary work.
review stars review stars review stars review stars review stars   15th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fresh Start provide annual PAT testing for the business. Brian is extremely professional and ensures that we stay compliant, is always there to give advice on how to maintain safety. He is very friendly and approachable and this is reflective of the support team at Fresh Start. When dealing with Leanne she is so helpful and very, very efficient!! Appointments are scheduled quickly and invoicing is prompt.

Great service, super team. I have recommended Fresh Start to several businesses and will continue to do so.
review stars review stars review stars review stars review stars   11th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had our annual PAT Test done. The engineer was prompt, friendly and he did what it said on the tin.

review stars review stars review stars review stars review stars   27th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had our yearly PAT testing done. Excellent, efficient service carried out with some good humour.
review stars review stars review stars review stars review stars   10th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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We've used Fresh Start for a number of years to carry out our PAT testing. We've always been pleased with the work, and at a good price as well.
review stars review stars review stars review stars review stars   2nd March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Have used FreshStart to carry out the PAT testing for several years for the charities I am involved with. I have always found them to be reliable and reasonably priced.
review stars review stars review stars review stars review stars   19th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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PAT Testing
Excellent service
review stars review stars review stars review stars review stars   28th January 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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We have our annual PAT Testing completed each year by Fresh Start and they service provided is always to the highest of quality and standards.

From the office staff who call to remind us our next test is due and arrange our visit appoints to the very professional testers who come on site who have always been friendly, polite and extremely efficient in their job updating us they move around testing the various appliances.

Would highly recommend Fresh Start and we will continue to use them for years to come.
review stars review stars review stars review stars review stars   15th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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We've used Fresh Start for our annual PAT testing for the last three years. Very happy with the service, which is both friendly, quick and causes minimal disruption to our operation. Great to be able to support Fresh Start's work.
review stars review stars review stars review stars review stars   29th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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PAT testing and would recommend this service

review stars review stars review stars review stars review stars   26th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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PAT testing of laboratory equipment as well as fixing equipment that had broken fuses. Very reasonable charges and friendly service.
review stars review stars review stars review stars review stars   19th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Electrical work and PAT testing
review stars review stars review stars review stars review stars   1st October 2019
Value of Products/Services or Work Performed: £1 - £1000
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PAT testing of entire property. Great communication ahead of visit and then the two staff couldn't have been more helpful and efficient. Wouldn't hesitate to recommend.

review stars review stars review stars review stars review stars   30th September 2019
Value of Products/Services or Work Performed: £150
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Portable appliance testing of church - owned apparatus. A very positive experience.
review stars review stars review stars review stars review stars   17th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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We've used Fresh Start for many years and are always pleased with the testers' friendly and helpful attitude. Our organisation is a charity and the testers try to keep the costs low where they can.
review stars review stars review stars review stars review stars   28th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Always excellent service by knowledgeable staff
review stars review stars review stars review stars review stars   12th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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PAT testing done for the entire building. Very easy to schedule the appointment and the PAT tester couldn’t have been nicer and more helpful
review stars review stars review stars review stars review stars   9th July 2019
Value of Products/Services or Work Performed: £215.25
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PAT testing. We have used Fresh Start for several years now. No complaints.
review stars review stars review stars review stars review stars   12th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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PAT Testing,used them for several years,reliable,good service .would recommend them greatly.
review stars review stars review stars review stars review stars   27th October 2018
Value of Products/Services or Work Performed: £130.00
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Quick to respond to enquiry and quote; very reliable, arrived on date & time and PAT testing completed and certification received three days after tests completed.
Have used this company in the past and certainly will do so again in the future.
review stars review stars review stars review stars review stars   10th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Great service!

review stars review stars review stars review stars review stars   20th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Good value for money, very friendly and professional staff. Would be happy to use again.

review stars review stars review stars review stars review stars   27th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very friendly service, the team bent over backwards to help when it came to arranging an appointment quickly and the PAT tester was very helpful too - highly recommended!
review stars review stars review stars review stars review stars   13th June 2018
Value of Products/Services or Work Performed: £226.25
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Excellent service. They were prompt to provide a quote and organise someone to come in and PAT test our equipment. The tradesperson who attended was very professional and tested all our equipment quickly. The only reason we selected 4 stars for "Value for money" is their quote wasn't the cheapest we received but we chose Fresh Start because of the excellent work they do helping people who have previously homeless learn a trade.
review stars review stars review stars review stars review stars   8th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Supporting a good charity. Professional service and very efficient.
review stars review stars review stars review stars review stars   25th May 2018
Value of Products/Services or Work Performed: £1 - £1000
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I use Fresh Start every year to get my mobile catering equipment tested. I can't recommend them highly enough. Very professional and friendly and they only charge for items that pass. Not only that, you get to support a great charity too!
review stars review stars review stars review stars review stars   21st May 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very positive experience would use Fresh Start again

review stars review stars review stars review stars review stars   26th April 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Very good service, the guy that came out did a good job.
review stars review stars review stars review stars review stars   16th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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came on time,got on with the job,helpful , professional and happy chaps

review stars review stars review stars review stars review stars   31st January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Reliable. Does a good job.

review stars review stars review stars review stars review stars   17th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from booking through to receipt of the final documentation for PAT. The engineer arrived promptly, carried out the work very efficiently and was tidy and very professional in his approach.

review stars review stars review stars review stars review stars   1st December 2017
Value of Products/Services or Work Performed: £1 - £1000
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Fresh Start undertook PAT testing of all our electrical equipment and the service was excellent - both quick and thorough with little or no disruption to the day-to-day running of the Kirk office or Kirk hall.
review stars review stars review stars review stars review stars   29th November 2017
Value of Products/Services or Work Performed: £1 - £1000
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I think Freshstart should lower the £60 call out charge and increase the cost per item. E.g If you have only 10 items then its £7.75 per item!! (and you might be better buying a NEW table lamp). Fine if you have 90 items (£2.40 per item)

Nevertheless, reliable service, accommodating engineer electricians and Leanne in the office could not be more helpful or understanding
review stars review stars review stars review stars review stars   29th November 2017
Value of Products/Services or Work Performed: £1 - £1000
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I let out flats and Fresh Start are very reliable at doing what they need to do.

review stars review stars review stars review stars review stars   29th November 2017
Value of Products/Services or Work Performed: £1 - £1000
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Great service!
review stars review stars review stars review stars review stars   29th November 2017
Value of Products/Services or Work Performed: £1 - £1000
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Good, efficient service. Delivered what was required in a pleasant and professional manner.

review stars review stars review stars review stars review stars   16th November 2017
Value of Products/Services or Work Performed: £1 - £1000
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Excellent friendly and efficient service.

review stars review stars review stars review stars review stars   6th November 2017
Value of Products/Services or Work Performed: £1 - £1000
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Everything was incredibly smooth, from first contact to attending on time on the agreed date, carrying out the service efficiently and politely and invoicing / certificates. I would have no hesitation in using them again.
review stars review stars review stars review stars review stars   20th October 2017
Value of Products/Services or Work Performed: £1 - £1000
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Quick efficient service.
review stars review stars review stars review stars review stars   18th September 2017
Value of Products/Services or Work Performed: £1 - £1000
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Outstanding service. Our experience from initial enquiry to receipt of the invoice was excellent. We will definitely be using Fresh Start for our office PAT testing again and we have already recommended them to others. Thank you!
review stars review stars review stars review stars review stars   13th September 2017
Value of Products/Services or Work Performed: £1 - £1000
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Prompt, polite communications when arranging the service. The gent carrying out the PAT test was very pleasant and efficient. A no-hassle service and will use again.
review stars review stars review stars review stars review stars   1st September 2017
Value of Products/Services or Work Performed: £1 - £1000
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Very professional and friendly staff. Brian has been undertaking our PAT testing for several years now - he is very efficient, professional and friendly. I would highly recommend FreshStart for anyone needing PAT testing done.
review stars review stars review stars review stars review stars   10th August 2017
Value of Products/Services or Work Performed: £1 - £1000
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Great service from this company and use every year.
review stars review stars review stars review stars review stars   9th August 2017
Value of Products/Services or Work Performed: £1 - £1000
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Brian was absolutely delightful. Very professional and thorough throughout the visit.

review stars review stars review stars review stars review stars   31st July 2017
Value of Products/Services or Work Performed: £1 - £1000
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All good, very satisfactory service.
review stars review stars review stars review stars review stars   31st July 2017
Value of Products/Services or Work Performed: £1 - £1000
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Called in short notice as I needed the PAT testing for the weekend. they were extremely accommodating. Arrived on time and did the job fast.

Thanks again Fresh Start Team.
review stars review stars review stars review stars review stars   21st July 2017
Value of Products/Services or Work Performed: £1 - £1000
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Very efficient and really easy to work with! Will be returning to Fresh Start for our PAT needs in the future.
review stars review stars review stars review stars review stars   11th July 2017
Value of Products/Services or Work Performed: £1 - £1000
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Very friendly and helpful electrician from a social enterprise company that supports homeless people. Will definitely use Fresh Start again for further annual PAT tests.

review stars review stars review stars review stars review stars   16th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Once again, an excellent service from Fresh Start when I was renewing my PAT certificates. They are friendly and professional and you get to support a great charity too. Can't recommend highly enough.
review stars review stars review stars review stars review stars   28th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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We as a company have used Fresh Start for a number of years to carry out our office PAT testing. Every year we have Brian come in, who is as cheerful as ever and carries out his job with professionalism and friendliness which is always a bonus.

Thanks again to the team at Fresh Start for the brilliant services and wonderful opportunities they give to people as a social enterprise.
review stars review stars review stars review stars review stars   13th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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I was very impressed from the moment I made contact to the inspection which was carried out without fuse or issue.

In a working hotel this is very important and I would have no hesitation in recommending them
review stars review stars review stars review stars review stars   3rd April 2017
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from my first inquiry to completion of the job. Quick to answer queries with clear answers. Turned up to complete the job as per arrangements and issued certificate very promptly. Great value as well, and it puts something back into the community. Would not hesitate to recommend Fresh Start for PAT testing.
review stars review stars review stars review stars review stars   30th September 2016
Value of Products/Services or Work Performed: £1 - £1000
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Brian was extremely efficient, helpful and friendly.
review stars review stars review stars review stars review stars   21st September 2016
Value of Products/Services or Work Performed: £1001 - £5000
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I think that the service was very good and reliable and would get the company back again
review stars review stars review stars review stars review stars   30th August 2016
Value of Products/Services or Work Performed: £1 - £1000
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Really friendly and professional service from a trusted company that we will be happy to use again.
review stars review stars review stars review stars review stars   5th April 2016
Value of Products/Services or Work Performed: £1 - £1000
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We have used Fresh Start to get our portable appliances tested (PAT certificates) for the past two years and could not be happier with the service. You book a slot, take your items to Ferry Road Drive, and they will test your items there and then. The staff are very friendly and professional, the prices are very reasonable, and you get to support a great charity too. Highly, highly recommend.
review stars review stars review stars review stars review stars   11th September 2015
Value of Products/Services or Work Performed: £1 - £1000
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Fresh Start have carried out our PAT Testing each year for the past 5 years.

They are extremely reliable, friendly and professional and i have no hesitation in recommending them.

review stars review stars review stars review stars review stars   28th August 2015
Value of Products/Services or Work Performed: £1 - £1000
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An excellent service in every respect.

Fresh Start contact us at least a month before our PAT testing certificate expires and then attend our office on an agreed date to test all appliances.

Everything happens with the minimum disruption.

This is a great service.
review stars review stars review stars review stars review stars   25th August 2015
Value of Products/Services or Work Performed: £1 - £1000
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We have used Fresh Start for a number of years now and always found them to be efficient and their staff courteous.

Would have no problems recommending them to other businesses.
review stars review stars review stars review stars review stars   10th August 2015
Value of Products/Services or Work Performed: £1 - £1000
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We had a good experience working with Fresh Start this year. We used their PAT testing services for some of our offices and we are satisfied with their work, pricing and customer service! Most likely, we will consider working with them again next year!

review stars review stars review stars review stars review stars   5th August 2015
Value of Products/Services or Work Performed: £1 - £1000
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Very good service, I have used them twice now, and will use them again.