In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

First Plumber

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 5.0 out of 5 based on 32 reviews and feedback
Trusted Trader since 2015

First Plumber
130 Vexhim Park
Edinburgh
EH15 3SE
0131 669 1007
07831 632 799
     

Business Information

Established in 1998, First Call Plumbing Services are plumbers based in central Edinburgh. We are an insurance approved company and our plumbers and associated tradesmen are all qualified and experienced.
First Call Plumbing offers a wide range of services including bathroom design and installation, general plumbing maintenance and an unbeatable 24 hour emergency plumber service. The emergency service is available 365 days a year with a maximum response time of 1 hour for customers in the Edinburgh area and no call out charge.

We also offer an all trades service including joinery, tiling, plastering, electrics and of course plumbers. This allows each project to be carried out from start to finish by First Call. Commercial maintenance contracts are also undertaken by First Call for companies in and around the Edinburgh area. These contracts range from general maintenance incorporating all of the trades mentioned above, to full plumbing maintenance including the 24 hour emergency service.

Also available from First Call is our Landlord Service.

Choose First Call Plumbing Services for a variety of services including central heating systems, plumbing maintenance, blocked drains, free estimates, insurance approved and competitive rates. We do residential and commercial work and we have a 24 hour call out service.

We at First Call understand that choosing the right plumbing services company for your needs is difficult. You expect them to act professionally, with integrity and have competitive prices. Getting the right company can often be stressful and sometimes a gamble. We constantly strive to be the company that you can trust and to provide our clients with a service that not only reaches, but exceeds, their expectations

We understand that it is vital jobs are planned carefully to ensure they are started on time and progress smoothly.
It is vital that for a successful job you are comfortable with the people working in your premises. All of our tradesmen are fully trained to the highest standard, they are honest, presentable and they approach their work in a professional manner. All of our tradsemen wear company uniform and drive marked company vans so you never have to question their integrity.

As we are a local company we can ensure our prices are competitive across Edinburgh, Fife and Central Scotland without compromising in any way the quality of work.

All our work is completely guaranteed and we are covered by a comprehensive public liability insurance.
Should any part of your job not be to the high standards you are entitled to expect we will deal with your issues effectively, efficiently and with integrity.

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Recommendations
If you require a plumber within an hour call 0131-669-1007

Reviews and Feedback

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5.0 out of 5 based on 32 reviews.
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review stars review stars review stars review stars review stars   22nd May 2022
Value of Products/Services or Work Performed: £1 - £1000
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I required a flush valve on a toilet to be changed and unfortunately needed it done quickly. After speaking to David on the phone, I sent him some pictures of the valve to allow him to establish which type of valve he would be working on. This was done via WhatsApp. He promised a call back within half an hour which was duly done. After agreeing a time for the work to be carried out, he arrived on time and was polite and helpful throughout. This may seem like a silly comment, but it impressed me as all small details do. On arrival, he offered to remove his shoes before entering the house. Although unnecessary, I was impressed that he respected my property in this way as previous trade staff have not shown any care.

The job was completed quickly and at the agreed price and the area left tidy as it was found. Would definitely use again and recommend.

review stars review stars review stars review stars review stars   10th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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Cannot praise David highly enough. We found ourselves with an out of hours emergency late one Sat night. David answered his phone himself ( no annoying call centre ! ) and was able to talk through the problem, said he would be within half an hour to see the job and then was back on site early the next morning with the required item to fix the problem.
David was so understanding of our anxiety and his knowledge and skills as an expert were top notch that he relieved our trauma instantly. We cannot praise or thank him enough. I would not hesitate to recommend him for any plumbing job.
Also very reasonably priced.

review stars review stars review stars review stars review stars   7th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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Davey came out within an hour to fix a leaking stopcock. Fixed quickly, was very thorough and professional. Tidied up before he left. Kindly gave great advice on another unrelated plumbing issue. Highly recommend.
review stars review stars review stars review stars review stars   23rd January 2022
Value of Products/Services or Work Performed: £1 - £1000
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I had an issue with my boiler on a Saturday evening, which knocked out my central heating. Phoned to make an emergency call out request, and he very kindly walked me through how to repair the issue myself to save the call-out fee. Would absolutely recommend, extremely professional and helpful service.

review stars review stars review stars review stars review stars   27th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very nice and efficient service, attended for an emergency repair on a bank holiday within three hours of the call. Very covid safe - asked us to open windows and wear masks. Completed the job very quickly

review stars review stars review stars review stars review stars   15th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Mr Heron is a very honest and trusted plumber. I would recommend him to all my friends. He would be my first choice in an ememgency.
review stars review stars review stars review stars review stars   10th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Quick and excellent service at an affordable price. I would have no hesitation in using them again.
review stars review stars review stars review stars review stars   30th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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The work involved investigating and subsequently sorting of the cause of continuous flowing water from an external overflow pipe from property above mine. The water was pouring onto my high quality flat roof below with the danger that if it continued for much longer serious (costly) damage would have occurred to the roof.
The problem started at 18.00 hours, outside of normal working hours, and from the moment I spoke to the plumber from First Plumber, I knew that he was willing to help. He attended the properties within 30 minutes of my initial call, assessed the likely cause, undertook the necessary temporary repair and explained the options for a permanent reinstatement.
I was entirely satisfied with the company's attitude, approach to the job and have no hesitation in recommending this company for plumbing work.
review stars review stars review stars review stars review stars   23rd June 2020
Value of Products/Services or Work Performed: £1 - £1000
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John was nice, friendly and professional and obviously knew his job - I'd definitely ask him to do work for me again and I would recommend him. Today I had a leak which went through to the flat below - John gave me some good advice over the phone and then came very quickly to sort it. John wore a mask and gloves and kept his distance. He was also very nice about me panicking about the water leaking!
review stars review stars review stars review stars review stars   8th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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David attended really quickly and sorted out our relatively minor problem without fuss. I was very grateful for his speedy and expert input. Would definitely recommend and will certainly use him again.
review stars review stars review stars review stars review stars   23rd November 2019
Value of Products/Services or Work Performed: £70
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This man has come round a few times to help me out with things going wrong around the house. He is always so nice and acommodating. The work is done quickly and is great value for money. I live on my own and find contractors coming round to be quite intimidating but have always feel safe and at ease when working with First.
review stars review stars review stars review stars review stars   22nd July 2019
Value of Products/Services or Work Performed: £0
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Excellent advice.
review stars review stars review stars review stars review stars   29th May 2019
Value of Products/Services or Work Performed: £1 - £1000
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new shower riser bar fitted promptly and well done. Very happy with this company, happy to recommend them.

review stars review stars review stars review stars review stars   29th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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I needed a replacement for a leaking kitchen tap. The plumbers came on time, quickly established my preference for a replacement, purchased and fitted the same speedily and without fuss or mess at a very reasonable price. I would definitely use them again.

review stars review stars review stars review stars review stars   18th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Made my day. Called me back even though I hadn’t left a message and solved my problem over the phone! Saved me £70 at his own expense, not many tradesmen out there will do that for you! Thanks David for restoring my faith and fixing my problem. Will definitely be the first I call with any future problems and would highly recommend to anyone
review stars review stars review stars review stars review stars   12th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Contacted First Plumber on behalf of my fiancée 93year old mother.
Her carers reported her electric shower had packed in . No surprise it was nearly 20 years old. We took the opportunity to have her outside tap and valve repaired at the same time. Unfortunately we were taking the old girl away for a holiday when Dave was doing the job.Dave let himself in ,carried out the work and picked up the money we had left for him. Great job done ,no mess. Still never met Dave as all correspondence was done over the phone. Nice to be able to trust people these days.
review stars review stars review stars review stars review stars   22nd February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Called out twice in the space of a month, first due to a burst pipe and then for a shower installation. I can't recommend them enough. The work was carried out quickly and efficiently.

review stars review stars review stars review stars review stars   10th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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David was very helpful & made leak safe, also good advice given

review stars review stars review stars review stars review stars   12th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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An appointment was made very easily for the following morning, to install a replacement tap in the kitchen. Dave arrived on time and did the job quickly and efficiently. He was polite and friendly and able to offer advice on various aspects of plumbing in my flat. Very good value for money too.
review stars review stars review stars review stars review stars   21st September 2017
Value of Products/Services or Work Performed: £1 - £1000
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I was very pleased with the service that I received from First Plumbing. David was very quick and fixed our noisy toilet. It turned out to be a simple job and it was repaired immediately. I would recommend First Plumbing.
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